Newegg jobs - 170 jobs

Enterprise Risk Strategy & Governance Develop, lead, and continually improve Newegg's Enterprise Risk Management (ERM) framework. Establish and communicate the company's risk standards, policies, appetite, and tolerance. Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes. Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making. Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making. Insurance Program Leadership Oversee Newegg's full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc Lead renewal strategies, negotiations, and claims management with brokers and carriers. Analyze company exposures to optimize insurance structure, costs, and coverage levels. Maintain all insurance records, policies, COIs, and risk transfer requirements. Risk Operations, Controls & Compliance Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements. Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives. Implement corporate audit and compliance protocols, including risk-based policy reviews. Develop and enforce corporate risk policies and procedures aligned with evolving business needs. Business Continuity & Safety Oversight Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans. Oversee coordination of risk management efforts related to physical security, safety, and operational continuity. Partner with HR and Operations to ensure compliance with safety regulations and incident reporting. Leadership & Cross‑Functional Collaboration Serve as the primary advisor to senior leadership on all risk and insurance matters. Lead, mentor, and develop a high-performing risk management team. Provide company‑wide training and awareness programs on risk, safety, and compliance topics. Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Paid Customer Acquisition Portfolio Manager StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to sell tickets to the millions of fans who browse our platform worldwide. Location: Hybrid (3 days in office / 2 days remote) - New York, NY, Santa Monica, CA, or Aliso Viejo, CA As a Paid Customer Acquisition Portfolio Manager, you'll lead and optimize StubHub's paid acquisition initiatives, driving strategic performance and influencing the full customer acquisition lifecycle. Your role extends beyond paid search as you leverage analytical insights, proactive strategies, and cross-team collaboration to identify opportunities, implement impactful improvements, and enhance overall customer experience from initial engagement through conversion. What You'll Do Manage and optimize performance for a strategic segment of StubHub's Google Search portfolio. Analyze campaign performance data, customer behavior, and market trends to proactively identify opportunities and execute impactful optimizations. Use AI and advanced analytical tools to prototype insights, analyses, and actionable strategies rapidly. Collaborate closely with Engineering, Data Science, Analytics, and Product teams to influence and implement customer experience improvements across StubHub's digital platforms. Develop and implement strategic initiatives aimed at enhancing customer acquisition and retention efficiency. Clearly communicate insights, strategic recommendations, and outcomes through concise, data-driven summaries and direct collaboration. What You've Done 2+ years of experience as an SEM Manager, Programmatic Ads Specialist, Paid Media Analyst, or similar analytical roles within digital marketing or marketplace growth. Strong analytical skills, with proficiency in SQL. Technical skills and experience with analyzing customer behavior on websites and mobile apps, including familiarity with attribution models and conversion optimization. Ability to synthesize complex data into strategic insights and effectively communicate recommendations across teams. Proven track record of driving measurable improvements through cross-functional influence, even without direct reporting relationships. Self-motivated and hands-on, capable of independently addressing challenges and proactively uncovering growth opportunities. Passionate, curious, and driven to deeply understand customer behaviors, marketplace dynamics, and performance drivers. Bonus Points Extensive experience managing paid customer acquisition at scale, including optimization strategies, budgeting, and performance management. Interest or experience in event ticketing, sports, music, or related marketplaces. Demonstrated ability to manage campaign performance within clear guidelines, balancing growth with cost efficiency. Skilled in developing quick analytical prototypes and dashboards to inform agile decision-making. Bachelor's degree in Marketing, Economics, Analytics, or a related quantitative discipline. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$150,000-$185,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Consumer Experience (CX) team at StubHub is responsible for the end-to-end product journey for fans discovering, buying, and selling tickets to their favorite live events across web and mobile. As the Senior Product Designer for Consumer Experience, you will drive the evolution of core flows, shape bold new bets, and set the vision for how millions of people experience StubHub every day. You'll work shoulder-to-shoulder with product and engineering leaders to define priorities, translate strategy into exceptional experiences, and raise the bar for how we design and build together. Beyond execution, you'll play a key role in advancing our design culture: championing user-centered thinking, modeling design excellence, and fostering a community that enables us to do our best work. If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You'll Do: Lead the design of end-to-end user experiences, from framing problems to delivering solutions that set the standard for quality and impact Partner with product, engineering, and data to identify opportunities, shape strategy, and align on roadmap priorities Translate big ideas into tangible vision work, while also driving near-term iterations that move the product forward Leverage experiments and other tools/methods to gather meaningful insights and sharpen decision-making Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable Contribute to the evolution of Broadway, StubHub's design system, expanding its ability to support innovative, high-quality experiences Coach and guide junior and mid-level designers to grow their skills and elevate their work What You've Done: 5+ years of professional experience as a product designer, with a minimum of 2 years leading complex design projects Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience Portfolio that showcases several projects and your direct contributions Experience designing across multiple platforms such as desktop and mobile (Android and iOS) Ability to leverage quantitative and qualitative insights to inform design decisions Comfortable in a fast-paced, iterative product development process Exceptional skill in design and prototyping tools Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$180,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity: We're seeking a Staff Data Scientist to lead the science and systems that power our paid search marketing. You'll design the causal measurement stack, ship models that influence bidding and budgeting in real time, and partner with marketing, data, and platform teams to drive profitable, incremental growth. StubHub is the largest secondary ticket market in the world, generating massive amounts of consumer data that are leveraged to tackle many unique and interesting predictive and inference problems across user acquisition, product recommendations, pricing optimization, ticket fulfillment mitigation, and business forecasting. The core challenge for our marketing efforts is to acquire as many new customers as possible, efficiently, and at the right time in their customer journey, making it a complex and highly impactful domain. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Own causal measurement for paid search: Stand up uplift/incrementality frameworks (e.g., doubly robust learners, causal forests, DML, IVs, synthetic control, DiD, BSTS) to quantify lift beyond correlation. Ship production models: Build and serve models that inform bids, budgets, and query-level targeting using signals like incremental CPA, tROAS, LTV, and heterogenous treatment effects. Design experiments & guardrails: Architect geo/cell tests and online experiments; handle power analysis, pre-trend checks, SUTVA threats, SRM detection, and sequential monitoring. Integrate with ad platforms: Translate science into APIs/feeds for Google Ads, Microsoft Advertising, and SA360; validate against auction dynamics and Quality Score mechanics. Data & MLOps leadership: Partner with platform teams to instrument events, build reliable feature stores and ETL (batch/stream), and establish monitoring for drift, bias, leakage, and attribution sanity. Mentor & influence: Provide technical leadership across science, engineering, and marketing; set standards for methodology, code quality, documentation, and reproducibility. Tell the story: Communicate trade-offs and impact to execs and non-technical partners; make the complex understandable and actionable. What You've Done: 8+ years in applied ML/causal inference (or equivalent) with direct paid search/auction experience. Expert in causal methods (uplift modeling, DML, IV, DiD/synth control, BSTS/Bayesian time series) and experimental design. Strong software engineering: Python (pandas, numpy, scikit-learn, LightGBM/XGBoost), SQL; experience with Spark and one of AWS/GCP/Azure. Hands-on with A/B frameworks, power analysis, and measurement diagnostics (SRM, balance, interference). Proven track record integrating with Google Ads/Microsoft Ads/SA360 and moving the needle on tROAS, CPA, LTV. Clear communicator who can mentor senior ICs and partner with product/marketing. Nice to Have: Strong experience with SEM optimization and bidding, particularly from the ad-buyer side. Recsys, bandits/RL for bidding/budget pacing, MMM and privacy-aware attribution. Scala/Java or microservices experience; Airflow/DBT; Kafka/PubSub; Feast or similar feature stores. Domain knowledge of auction theory, query taxonomy, brand vs. non-brand dynamics, and budget rebalancing. Staff-Level Capabilities Technical leadership through influence rather than formal management authority Strategic thinking with the ability to balance long-term technical vision with immediate organizational needs Cross-functional collaboration skills to work effectively with Data Science, Product, and Engineering teams Communication skills to inject technical context into high-level organizational discussions Problem-solving approach for ambiguous, high-impact technical challenges Mentorship and sponsorship experience growing junior and mid-level engineers What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$350,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub's seeking for a Staff Product Designer to join the Consumer Experience (CX) team. The Consumer Experience (CX) team at StubHub is responsible for the end-to-end product journey for fans discovering, buying, and selling tickets to their favorite live events across web and mobile. As the Staff Product Designer for Consumer Experience, you will drive the evolution of core flows, shape bold new bets, and set the vision for how millions of people experience StubHub every day. You'll work shoulder-to-shoulder with product and engineering leaders to define priorities, translate strategy into exceptional experiences, and raise the bar for how we design and build together. Beyond execution, you'll play a key role in advancing our design culture: championing user-centered thinking, modeling design excellence, and fostering a community that enables us to do our best work. If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you. Location: Hybrid (3 days in office/2 days remote) - Aliso Viejo, CA What You'll Do: Lead the design of end-to-end user experiences, from framing problems to delivering solutions that set the standard for quality and impact Partner with product, engineering, and data to identify opportunities, shape strategy, and align on roadmap priorities Translate big ideas into tangible vision work, while also driving near-term iterations that move the product forward Leverage experiments and other tools/methods to gather meaningful insights and sharpen decision-making Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable Contribute to the evolution of Broadway, StubHub's design system, expanding its ability to support innovative, high-quality experiences Coach and guide junior and mid-level designers to grow their skills and elevate their work What You've Done: 8+ years of professional experience as a product designer, with a minimum of 2 years leading complex design projects Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience Portfolio that showcases several projects and your direct contributions Experience designing across multiple platforms such as desktop and mobile (Android and iOS) Ability to leverage quantitative and qualitative insights to inform design decisions Comfortable in a fast-paced, iterative product development process Exceptional skill in design and prototyping tools Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$250,000-$330,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking an Engineering Manager to lead a high-impact organization responsible for building the platform, data systems, and services that power the live event experience for millions of users. In this role, you will be accountable for delivering strategic business and customer outcomes through rigorous execution, organizational clarity, and exceptional team leadership. Your mandate is to raise the bar, ensuring technical excellence, growing a top 10% talent bench, and maximizing impact at scale. About the Team: The Sponsored Listings team's mission is to enhance the discovery experience on the platform by advertising high quality, relevant products in context throughout the product. We're building StubHub's ad platform engine - spanning real-time bidding, auction mechanics, ranking and relevance models, pacing algorithms, and inventory-quality controls - all operating at marketplace scale. Join us to help drive a strategic initiative for StubHub and shape a greenfield platform from the ground up. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Aliso Viejo, CA What You'll Do: Maximize strategic impact: Align teams to high-return opportunities and set clear priorities that produce measurable business and customer value. Drive clarity across complex problem spaces and ensure that execution ladders up to company goals. Drive execution at scale: Own delivery across multiple teams or domains. Ensure high-quality, predictable execution through strong technical and operational oversight, proactive problem-solving, and clear accountability mechanisms. Elevate organizational talent: Hire and grow exceptional engineering leaders. Build a succession pipeline, hold a high talent bar, and take principled action to maintain a top-performing, high-integrity team. Champion operational excellence: Drive efficient execution, system reliability, and continuous improvement across your organization. Establish durable processes and standards that scale with growth. Model constructive candor: Set the tone for direct, transparent communication. Raise tradeoffs early, invite dissent, and ensure critical decisions are grounded in data and aligned with strategic goals. Foster team health at every level: Create psychologically safe, inclusive environments that encourage feedback, growth, and ownership. Leave teams stronger and more empowered than you found them. Steward technical quality: Oversee architectural and technical direction across teams. Ensure systems are robust, maintainable, and aligned with long-term business needs. Partner across the company: Collaborate with Product, Design, and Data to influence roadmaps, resolve cross-functional blockers, and drive end-to-end delivery of business-critical initiatives. What Success Looks Like: Clear and measurable improvements in customer-facing outcomes (performance, reliability, personalization, etc.). On-time, high-quality delivery of initiatives tied to company objectives across multiple domains. A strong, scalable team structure with growing internal leadership capability and depth. Improved operational KPIs (velocity, system health, delivery accuracy) across your organization. Increased organizational impact-per-head and improved talent density over time. What You've Done 10+ years of engineering experience, including senior leadership of production systems and critical software. 4+ years of experience managing managers or leading large engineering teams. Strong technical depth in backend, infrastructure, data systems, or APIs (e.g., Java, Python, C++). Proven success in driving execution, solving complex problems with data, and managing organizational complexity. Skilled in navigating ambiguity, setting strategy, and operating with urgency and precision. Experienced in building inclusive cultures rooted in trust, autonomy, and accountability. Leading at StubHub: Business Ownership: Shape the future of live experiences for millions of fans worldwide. High Standards: Work in a culture grounded in operational rigor, talent density, and outcome orientation. Growth & Compensation: Competitive salary, equity, top-tier health benefits, 401k, and unlimited Flex Time Off. Empowered Environment: We prioritize trust and autonomy-where leadership is earned, not given. Impact: Relentlessly pursue the highest-leverage problems to drive outsized business and customer value. Operational Excellence: Ensure exceptional execution and build systems that get better over time. Constructive Candor: Promote early dissent, surface better ideas, and make sound, data-informed decisions. Team Health: Build psychologically safe, growth-oriented, and inclusive teams. Talent Density: Continuously raise the bar on hiring, coaching, and organizational effectiveness. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$400,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

* Provide legal advice on product compliance, including consumer protection, safety, labeling, and industry standards. * Oversee import and export compliance, ensuring adherence to U.S. and international trade laws, sanctions, and customs regulations. * Advise on tariff impacts and trade policy developments, collaborating with supply chain, logistics, and finance teams. * Lead compliance efforts in privacy and data protection laws (CCPA, GDPR, etc.), including drafting and reviewing policies, procedures, and contracts. * Monitor, assess, and advise on AI-related regulations and their impact on business operations, products, and services. * Develop and implement internal compliance policies, training programs, and risk management frameworks. * Partner with business leaders, product teams, and regulators to proactively manage compliance risks. * Support audits, investigations, and regulatory inquiries, ensuring timely and effective responses. * Manage outside counsel and collaborate with cross-border legal teams as needed. * Juris Doctor (JD) from an accredited law school; active bar membership in good standing (California preferred). * 5+ years of legal experience, including significant in-house counsel experience in compliance, trade, or regulatory law. * Strong knowledge of import/export laws, tariffs, product compliance standards, and privacy regulations. * Familiarity with AI and emerging technology regulations strongly preferred. * Excellent judgment, analytical skills, and ability to provide practical, business-oriented legal advice. * Strong communication, collaboration, and leadership skills, with the ability to influence across functions. * Experience working in e-commerce, technology, or global trade environment preferred.

Receive, sort, and route incoming return packages Inspect and prepare returned merchandise for RMA processing Work with vendors to process RMAs and returns Create and maintain accurate paperwork and system records Keep your work area organized, clean, and safe Follow all warehouse safety rules and company procedures Work closely with teammates and supervisors to resolve issues quickly Help improve processes to increase accuracy and productivity Perform other warehouse-related tasks as assigned

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In order to transform how millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive place to work. As a Senior Software Engineer, you will also be an advocate and mentor for your team members, displaying leadership qualities and being an example for those around you. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA or Aliso Viejo, CA. About the team The Design Systems team at StubHub builds the foundation for consistent, accessible, and high-quality user experiences across all platforms. As a senior engineer on the team, you'll help shape the system's architecture, establish standards, and drive adoption across the company. We work closely with Product Design, Brand, and Engineering to deliver a robust, reusable component library. Our stack includes React, TypeScript, Storybook, and Figma, with contributions that support both web and mobile platforms. This role is focused on the web, but you'll collaborate with teams working on mobile (React Native) to ensure design consistency across surfaces. You'll influence everything from design tokens and theming to documentation, CI/CD, and usage guidelines. What You'll Do: Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes Collaborate with team members to ensure best practices across our code Manage individual initiative priorities, deadlines, and deliverables with your technical expertise Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done: 5-6+ years of frontend engineering experience, with 2+ years focused on design systems or reusable component libraries Strong skills in React, TypeScript, and Storybook, with experience building accessible, production-ready UI components Collaborated with designers to translate Figma libraries into scalable components Contributed to design tokens, theming, and component packaging, with familiarity in CI/CD workflows Maintained Storybook documentation using MDX and usage guidelines Implemented unit, integration, and e2e tests, and conducted accessibility and performance checks (e.g., axe, Lighthouse) Mentored engineers and helped define frontend standards, patterns, and code review practices Web-focused, but able to collaborate with mobile teams (e.g., React Native) to align design system usage What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you'll play a critical role in shaping this experience by uncovering deep insights into our users' needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Define and prioritize research questions that unlock business growth and product innovation. Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing. Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations. Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions. Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time. Develop and scale research with best practices, frameworks, and methodological toolkits across the organization. Empower cross-functional teams to conduct high-quality, independent research through mentorship, training, and shared resources. What You've Done: 5-8 years of User Research Experience, with experience in a lead role for a large product area Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field - or equivalent practical experience. Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies). Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle. Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making. Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus. Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Key Responsibilities: Promotions side: - Develop, plan, and execute promotional campaigns that align with business objectives, including seasonal promotions, special offers, and product launches. - Collaborate with the marketing, sales, and merchandising teams to create promotional strategies that increase brand awareness and drive sales. - Analyze campaign performance using data-driven insights and adjust strategies to optimize results. - Coordinate the production of promotional materials (e.g., banners, ads, flyers, etc.) and ensure timely delivery across all channels. - Manage promotional budgets and track ROI for each campaign. Business Operations: - Assist in the planning and coordination of day-to-day business operations, ensuring alignment with company goals and objectives. - Work with cross-functional teams (e.g., sales, logistics, marketing) to streamline processes, improve efficiency, and resolve operational challenges. - Monitor key performance indicators (KPIs) and report on operational performance, identifying opportunities for improvement. - Support the preparation of operational reports, dashboards, and presentations for management. - Assist in the implementation of new systems, procedures, and processes to enhance overall business operations.

Manage ABS product listings, pricing, promotions, and content across all external platforms. Develop sales and merchandising strategies to achieve revenue and profit goals. Monitor sales performance, pricing trends, and competitor activities to adjust strategies accordingly. Coordinate with internal teams (Product, Marketing, and Logistics) to ensure accurate inventory and timely fulfillment. Build and maintain relationships with account managers from partner platforms. Analyze product and category performance data to identify growth opportunities. Execute seasonal campaigns and product launches across e-commerce marketplaces. Ensure compliance with each platform's policies, standards, and promotional guidelines.

Key Responsibilities: Payments Operation & Strategy: Own full lifecycle of payment processing across card networks, Digital Wallets, and alternative payment methods Develop and execute the company's payment strategy to support growth, expansion, and new markets. Monitor payment success rates, declines, retries, and transaction performance. Optimize payment cost structure, interchange, scheme fees, and processor pricing. Payment Processor & Vendor Management Manage relationships with payment processors, fin-tech partners Lead RFPs, contract negotiations, and ongoing performance reviews. Oversee integrations, migrations, and new payment method launches. Act as the primary escalation point for processor outages and critical incidents. Reconciliation, Reporting & Financial Controls Ensure settlement accuracy across multiple processors and currencies. Partner with Accounting for reconciliation, cash application, and audit support. Build and maintain dashboards for payment performance, costs, fraud, and disputes. Cross-Functional Leadership Partner with Tech Team on payment system design, reliability, and scalability. Support Fin-Tech projects and new business initiatives

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Join StubHub's Content Right Holder Tooling team as a Software Engineer II, where you'll help build a platform that revolutionizes how inventory enters our marketplace. This tooling enables content right holders to directly and effortlessly distribute inventory to StubHub, removing friction and enabling faster, more scalable distribution across our ecosystem. In this role, you'll work primarily on backend and full-stack systems that power these experiences, including both traditional backend services and agentic, AI-enabled services. You'll collaborate with other software engineers across the team to turn product ideas into reliable, production-ready systems. Location: Hybrid (3 days in office/2 days remote) - Aliso Viejo, CA or Santa Monica, CA What You'll Do: Build Backend and Agentic Services - Implement and evolve backend services and agentic systems that support content right holder workflows, automation, and intelligent decision-making. Translate Product Requirements into End-to-End Functionality - Convert product concepts into working systems, collaborating across frontend and backend boundaries to deliver cohesive features. Enable AI-Powered Workflows - Integrate AI-driven capabilities-such as automated validation, diagnostics, recommendations, or guided workflows-through backend services and supporting APIs. Work with Distributed and Data-Driven Systems - Contribute to services that handle data ingestion, synchronization, and processing at scale, with a focus on correctness and resilience. Ensure Reliability and Operability - Build systems that are observable, debuggable, and resilient, and help improve how the platform behaves in real-world conditions. Continuously Improve the Platform - Iterate on existing services to improve performance, maintainability, and scalability as product needs evolve. What We're Looking For: Professional Software Engineer - Typically 2-5 years of experience building production software, with a strong emphasis on frontend or full-stack development Backend Engineering Proficiency - Experience with at least one backend programming language (e.g., Java, Python, Go, or similar) and building or consuming APIs. Exposure to AI or Agentic Systems - Familiarity with integrating AI-powered services, automation, or agent-like workflows, or strong interest in learning and applying these patterns. Systems and Data Mindset - Understanding of how data flows through services and how design decisions affect performance, reliability, and user experience. Collaborative and Feedback-Oriented - Comfortable working across a team, incorporating feedback, and iterating toward better technical and product outcomes. What You'll Get: Meaningful Product Impact - Direct influence on a platform that changes how content right holders distribute inventory into StubHub's marketplace. Collaborative Engineering Environment - Work alongside software engineers of varying experience levels in a team that values thoughtful execution and shared ownership. Continuous Feedback and Development - A culture centered on regular, constructive feedback to help engineers refine technical skills and product judgment over time. Exposure to AI-Driven User Experiences - Hands-on experience building real-world products that integrate and present AI-powered functionality. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$180,000-$200,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

* Lead and manage the internal audit function, overseeing audit planning, execution, and reporting in alignment with organizational objectives and regulatory requirements. * Evaluate, reinforce, and promote SOX 404 program standards for documentation, control design, and effectiveness testing. * Assist in annual SOX scoping and risk assessment activities to ensure accurate coverage of key financial and operational processes. * Collaborate with global and regional audit teams to perform walkthroughs, testing, remediation, and documentation of business controls. * Maintain the SOX workpaper management tool and ensure audit documentation meets professional and regulatory standards. * Assess risks, develop detailed audit programs, execute audit steps, and communicate results and recommendations to senior leadership. * Identify opportunities for operational efficiency and process enhancement across departments. * Build strong, collaborative relationships with process owners and external auditors to support audit readiness and continuous compliance. * Prepare business stakeholders for internal and external audit reviews, ensuring timely resolution of findings. * Provide leadership, mentoring, and professional development to internal audit team members. * Perform other related duties and special projects assigned. Technical Competence and proficiency in: * S. GAAP and/or IFRS * COSO internal control framework * Sarbanes-Oxley Act (Sections 302, 404, 806) * PCAOB audit standards (for coordination with external auditors) * Risk-based auditing and data analytics * IT general controls and cybersecurity risks * Enterprise risk management (ERM) principles * Ethics and compliance frameworks Qualifications * Bachelor's degree in accounting, Finance, or related field required; with CPA, CIA, or CISA strongly preferred. * 10-15+ years of progressive experience in internal/external audit, accounting, or risk management in a public company environment. * Minimum 5+ years leading an internal audit team or managing complex audit programs. * Demonstrated expertise in SOX compliance, internal controls, and operational audits. * Exceptional analytical, communication, and interpersonal skills with the ability to collaborate across departments and levels. * Highly proficient in Excel, Word, and Visio; experience with audit management systems and ERP platforms preferred. * Ability to manage confidential information with integrity and exercise sound professional judgment. * Experience in retail or e-commerce industry is a plus.

Key Responsibilities * Lead merchandising strategy for assigned product category, driving sales growth and profitability. * Build and manage relationships with top-tier vendors and sellers to develop strategic merchandising partnerships. * Develop and execute merchandising programs and promotional campaigns aligned with category goals. * Collaborate with Product Management to ensure inventory availability and alignment with promotional plans. * Manage daily deal initiatives, site placement, and exposure opportunities for high-performing products. * Monitor competitor websites to identify trends, assess pricing, and enhance Newegg's positioning. * Identify and maximize vendor incentive opportunities through innovative programs and negotiation. * Analyze internal and external trends to inform category planning and go-to-market strategies. * Coordinate cross-functionally with marketing, sales, and supply chain teams to ensure flawless execution. Qualifications * Bachelor's Degree in Marketing, Merchandising, or related field; Master's degree is a plus. * 7+ years of relevant experience, including 5+ years in merchandising within an IT e-commerce environment. * Proven experience working with major brand vendors and managing vendor-funded programs. * Strong analytical skills with the ability to interpret data and convert insights into actionable plans. * Deep knowledge of both e-commerce and traditional marketing practices. * Excellent oral and written communication skills. * Strong negotiation and interpersonal skills with a strategic mindset. * Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.

Data Analysis & Reporting Extract, analyze, and interpret large data sets from contact center platforms (e.g., Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics such as ASA, AHT, SLA compliance, and agent utilization. Analyze reason-for-contact trends and customer survey results (CSAT, NPS, CES) to identify recurring issues, process gaps, and opportunities to enhance customer experience. Design, maintain, and automate dashboards and reports to visualize performance trends, forecast staffing needs, and identify operational gaps. Provide data-driven insights and recommendations to improve efficiency, staffing alignment, and customer experience. Support leadership with ad hoc analyses, executive reports, and data for strategic planning. Ensure all reporting aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support Serve as the system administrator and primary point of contact for contact center technologies, including configurations, permissions, integrations, and troubleshooting. Administer all Customer Service business systems user accounts and provide end-user support. Perform user acceptance testing (UAT), identify and track bugs, and coordinate resolution with technical teams and vendors. Manage integration testing, data validation, and configuration changes across connected systems. Continuously evaluate and improve contact center systems and tools to enhance functionality, reporting accuracy, and user experience. Maintain and document data sources, definitions, and system standards to ensure transparency, data accuracy, and reporting consistency. Process Improvement & Cross-Functional Collaboration Partner with Workforce Management, IT, Product Management, and Business Intelligence to enhance forecasting accuracy, data quality, and operational visibility. Lead and support process-improvement initiatives using data analysis and automation opportunities to streamline workflows. Facilitate user group meetings, training sessions, and feedback discussions to ensure systems meet evolving business needs. Collaborate with IT and CX teams to analyze IVR data, identify call routing or containment opportunities, and optimize menu logic to improve self-service resolution rates. Manage multiple projects and competing deadlines to minimize operational impact and maintain service continuity. Facilitates user group meetings, feedback sessions, software demonstrations, and training. Collaborate with internal stakeholders and vendors to evaluate and implement system enhancements or upgrades. Other Responsibilities Perform additional tasks or special projects as assigned to support operational goals and continuous improvement.

Apply computer vision techniques to automate warehouse and logistics workflows, such as: Develop and deploy computer vision models for object detection, tracking, and anomaly detection in logistics workflows (e.g., pallet counting, dock monitoring, trailer in/out verification). Build and maintain OCR and document understanding pipelines for extracting structured data from BOLs, ASNs, invoices, packing lists, and other logistics PDFs Integrate camera-based recognition systems (e.g., license plate recognition, packed item verification, activity recognition) into warehouse operations. Collaborate with operations teams to validate AI outputs against real logistics scenarios. Assist in developing prototypes, testing models, and refining algorithms to improve accuracy and efficiency. Support documentation of processes, findings, and best practices for ongoing projects.

* Sort, prioritize, and route incoming packages. * Handles packages in preparation for processing which includes opening boxes, and initial inspection of product. * Verify customers return products according to type and associated procedures. * Document inspection results, including any receiving issue, and communicate findings to the team. * Collaborate with the fellow team members and management to troubleshoot and resolve issues. * Adhere to company and safety standards during all inspections and handling procedures. * Support continuous improvement initiatives to enhance quality and frequent improvements of returns processing. * Other duties as assigned * High School diploma or GED required * Must be 18 years of age or older * Must be available to work occasional nights, holidays and weekends * Strong verbal and written communication skills * Must have strong computer skills, including but not limited to MS Word and Outlook. * Good listening skills * Ability to form partnership with department and gain intimate knowledge of department operations * Detail-oriented, and self-motivated with desire to continuously improve operations * Exhibit strong business curiosity and must be willing to explore details to challenge status quo * Ability to work both independently and with a team in a collaborative work environment * Ability to treat all information confidentially * Adaptable and proactively able to move with the change while maintaining a positive attitude * Strong attention to detail and ability to identify defects or irregularities. * Ability to lift up to 50 lbs. and work on your feet for extended periods