Newegg jobs - 169 jobs

* Serve as point of contact for employees and managers on workplace concerns, providing guidance on policies, procedures, and conflict resolution in a fair and consistent manner. * Support and advise managers on handling employee performance issues, corrective actions, and disciplinary processes to ensure compliance with employment laws and company policies. * Manage leave of absence programs (FMLA, CFRA, ADA, PDL, personal leave, and workers' compensation), partnering with employees and leaders to ensure smooth administration and supportive communication. * Conduct workplace investigations related to employee complaints, misconduct, harassment, and policy violations, documenting findings and recommending appropriate actions. * Monitor changes in employment law and provide recommendations to update policies, handbooks, and practices to ensure compliance and reduce risk. * Partner with HR leadership to develop and implement employee relations strategies that promote engagement, retention, and a positive workplace culture. * Maintain accurate and confidential employee records, supporting compliance audits and reporting requirements. * Provide HR data and analytics (e.g., turnover, ER case trends, retention drivers) to leadership with insights for decision-making. * Support broader HR functions including onboarding, training, performance management, and policy rollouts with an ER perspective. * Act as a trusted advisor to employees, promoting open communication, fairness, and alignment with company values. * Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent work experience). * 3-5 years of progressive HR experience with a strong focus on benefits administration, leave management, HR operations, and compensation analytics. * Knowledge of federal and state leave regulations (FMLA, CFRA, ADA, PDL). * Experience with HRIS and benefits platforms (e.g., ADP, Workday, Paylocity, SAP, Paychex). * Strong analytical skills with the ability to interpret data and present findings clearly to leadership.

A leading ticket exchange platform is seeking an Engineering Manager for Security Engineering to lead the Cloud & Infrastructure Security and Security Operations teams. Responsibilities include designing secure infrastructure, managing security services, and fostering team growth. Candidates should have 3+ years managing security teams, and 7+ years in cloud security. The role offers hybrid work and significant impact on security architecture, metrics, and cross-functional collaboration. Competitive compensation, equity, and flexible time off are provided. #J-18808-Ljbffr

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Director of Design to define and lead the next era of our global customer experience. This leader will set the vision, strategy, and execution for design across all aspects of our consumer experience, ensuring every interaction reflects the energy and emotion of live events. You will lead a multidisciplinary team of product designers, content designers, and brand creatives to build a unified design system and elevate the craft across every touchpoint. Partnering with product, engineering, and marketing leadership, you will translate business goals into world-class experiences that inspire loyalty and set new standards for usability and delight. This is a hands-on leadership role for someone who thrives at the intersection of creativity and impact. You will build and scale design systems that drive consistency and speed, mentor and grow top design talent, and champion a culture of excellence rooted in curiosity, collaboration, and accountability. The ideal candidate has deep experience leading design in a consumer technology or marketplace environment and a proven ability to connect user insights to measurable business outcomes. You will help shape StubHub's brand identity, ensuring our visual and experiential language captures the excitement of live events while delivering clarity, confidence, and joy to every fan. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You Will Do: Lead and grow a multidisciplinary design organization spanning product design and content. Define the design vision and strategy that unites the StubHub experience across platforms and surfaces. Partner with executive leadership to align design priorities with company goals and business outcomes. Evolve our design systems to ensure scalability, consistency, and accessibility across all products. Champion a culture of excellence, curiosity, and collaboration, mentoring designers to achieve their full potential. Elevate the role of design across the company, advocating for user-centered thinking in every decision. Collaborate closely with product, engineering, and data to deliver experiences that are beautiful, functional, and high-performing. Drive the integration of emerging technologies, including AI-assisted design workflows, to enhance creativity and efficiency. Shape the intersection of brand and product, ensuring our visual and experiential language feels cohesive and unmistakably StubHub. What You Have Done: 15+ years of experience in design, with at least 5 years leading design teams in fast-paced, product-driven organizations. Proven track record of building and scaling design functions that deliver high-quality, high-impact work. Experience leading multidisciplinary teams across product, visual, and brand design. A portfolio that demonstrates both world-class craft and strategic influence, showing how design decisions drive business results. Deep understanding of design systems, UX strategy, and the collaboration between design and engineering. Strong storytelling and communication skills that can inspire, align, and influence at the executive level. Experience working with consumer technology, marketplaces, or global brands is highly desirable. What We Offer: Accelerated Growth Environment: Lead design at a pivotal moment for the company, with the autonomy to shape strategy and scale impact. Top Tier Compensation Package: Competitive compensation and stock incentives that reflect your leadership and impact. Flexible Time Off: Unlimited Flex Time Off to help you recharge and maintain balance. Comprehensive Benefits Package: Health, Vision, and Dental coverage, 401k, and wellness programs that prioritize you and your family. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$400,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Consumer Experience (CX) team at StubHub is responsible for the end-to-end product journey for fans discovering, buying, and selling tickets to their favorite live events across web and mobile. As the Senior Product Designer for Consumer Experience, you will drive the evolution of core flows, shape bold new bets, and set the vision for how millions of people experience StubHub every day. You'll work shoulder-to-shoulder with product and engineering leaders to define priorities, translate strategy into exceptional experiences, and raise the bar for how we design and build together. Beyond execution, you'll play a key role in advancing our design culture: championing user-centered thinking, modeling design excellence, and fostering a community that enables us to do our best work. If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You'll Do: Lead the design of end-to-end user experiences, from framing problems to delivering solutions that set the standard for quality and impact Partner with product, engineering, and data to identify opportunities, shape strategy, and align on roadmap priorities Translate big ideas into tangible vision work, while also driving near-term iterations that move the product forward Leverage experiments and other tools/methods to gather meaningful insights and sharpen decision-making Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable Contribute to the evolution of Broadway, StubHub's design system, expanding its ability to support innovative, high-quality experiences Coach and guide junior and mid-level designers to grow their skills and elevate their work What You've Done: 5+ years of professional experience as a product designer, with a minimum of 2 years leading complex design projects Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience Portfolio that showcases several projects and your direct contributions Experience designing across multiple platforms such as desktop and mobile (Android and iOS) Ability to leverage quantitative and qualitative insights to inform design decisions Comfortable in a fast-paced, iterative product development process Exceptional skill in design and prototyping tools Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$180,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity: We're seeking a Staff Data Scientist to lead the science and systems that power our paid search marketing. You'll design the causal measurement stack, ship models that influence bidding and budgeting in real time, and partner with marketing, data, and platform teams to drive profitable, incremental growth. StubHub is the largest secondary ticket market in the world, generating massive amounts of consumer data that are leveraged to tackle many unique and interesting predictive and inference problems across user acquisition, product recommendations, pricing optimization, ticket fulfillment mitigation, and business forecasting. The core challenge for our marketing efforts is to acquire as many new customers as possible, efficiently, and at the right time in their customer journey, making it a complex and highly impactful domain. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Own causal measurement for paid search: Stand up uplift/incrementality frameworks (e.g., doubly robust learners, causal forests, DML, IVs, synthetic control, DiD, BSTS) to quantify lift beyond correlation. Ship production models: Build and serve models that inform bids, budgets, and query-level targeting using signals like incremental CPA, tROAS, LTV, and heterogenous treatment effects. Design experiments & guardrails: Architect geo/cell tests and online experiments; handle power analysis, pre-trend checks, SUTVA threats, SRM detection, and sequential monitoring. Integrate with ad platforms: Translate science into APIs/feeds for Google Ads, Microsoft Advertising, and SA360; validate against auction dynamics and Quality Score mechanics. Data & MLOps leadership: Partner with platform teams to instrument events, build reliable feature stores and ETL (batch/stream), and establish monitoring for drift, bias, leakage, and attribution sanity. Mentor & influence: Provide technical leadership across science, engineering, and marketing; set standards for methodology, code quality, documentation, and reproducibility. Tell the story: Communicate trade-offs and impact to execs and non-technical partners; make the complex understandable and actionable. What You've Done: 8+ years in applied ML/causal inference (or equivalent) with direct paid search/auction experience. Expert in causal methods (uplift modeling, DML, IV, DiD/synth control, BSTS/Bayesian time series) and experimental design. Strong software engineering: Python (pandas, numpy, scikit-learn, LightGBM/XGBoost), SQL; experience with Spark and one of AWS/GCP/Azure. Hands-on with A/B frameworks, power analysis, and measurement diagnostics (SRM, balance, interference). Proven track record integrating with Google Ads/Microsoft Ads/SA360 and moving the needle on tROAS, CPA, LTV. Clear communicator who can mentor senior ICs and partner with product/marketing. Nice to Have: Strong experience with SEM optimization and bidding, particularly from the ad-buyer side. Recsys, bandits/RL for bidding/budget pacing, MMM and privacy-aware attribution. Scala/Java or microservices experience; Airflow/DBT; Kafka/PubSub; Feast or similar feature stores. Domain knowledge of auction theory, query taxonomy, brand vs. non-brand dynamics, and budget rebalancing. Staff-Level Capabilities Technical leadership through influence rather than formal management authority Strategic thinking with the ability to balance long-term technical vision with immediate organizational needs Cross-functional collaboration skills to work effectively with Data Science, Product, and Engineering teams Communication skills to inject technical context into high-level organizational discussions Problem-solving approach for ambiguous, high-impact technical challenges Mentorship and sponsorship experience growing junior and mid-level engineers What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$350,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you'll play a critical role in shaping this experience by uncovering deep insights into our users' needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Define and prioritize research questions that unlock business growth and product innovation. Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing. Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations. Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions. Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time. Develop and scale research with best practices, frameworks, and methodological toolkits across the organization. Empower cross-functional teams to conduct high-quality, independent research through mentorship, training, and shared resources. What You've Done: 5-8 years of User Research Experience, with experience in a lead role for a large product area Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field - or equivalent practical experience. Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies). Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle. Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making. Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus. Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Key Responsibilities: * Legal Counsel and Compliance: Provide timely, comprehensive legal counsel and guidance on labor and employment issues, particularly regarding California employment law compliance. * Policy and Procedure Oversight: Advise on and assist in the drafting, revising, and reviewing of HR policies to ensure compliance with federal, state, and local laws. * Risk Management: Keep senior management informed of significant labor and employment decisions, new legislation, and regulatory changes affecting the company's operations and policies. * Training and Development: Provide training to the Human Resources team and business leaders on employment laws, including ADA, Title VII, FMLA, workplace safety, and workers' compensation. * Research and Investigation: Conduct thorough legal research and analysis to develop informed guidance on employment-related topics, including working conditions and safety requirements. Handle internal investigations, respond to employment-related claims, demand letters, and administrative complaints. * Litigation Management: Assist in the management of various litigation and dispute resolution matters; coordinate with external legal counsel as needed. * Legal Strategy Development: Support the broader legal team in formulating strategies to align legal approaches with business objectives. * Strategic Business Support: Develop a deep understanding of the company's business, industry trends, and competitive landscape. Provide legal support to various business initiatives on an as-needed basis. * Juris Doctor (JD) from an accredited, top-tier law school. * Licensed and in good standing to practice law. * Bachelor's degree from an accredited college or university. * Minimum of 5 years of corporate legal experience, preferably in a large law firm or corporate legal department. * Strong knowledge of California employment law, including experience managing wage and hour, class action/PAGA and OSHA matters.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In order to transform how millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive place to work. As a Senior Software Engineer, you will also be an advocate and mentor for your team members, displaying leadership qualities and being an example for those around you. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA or Aliso Viejo, CA. About the team The Design Systems team at StubHub builds the foundation for consistent, accessible, and high-quality user experiences across all platforms. As a senior engineer on the team, you'll help shape the system's architecture, establish standards, and drive adoption across the company. We work closely with Product Design, Brand, and Engineering to deliver a robust, reusable component library. Our stack includes React, TypeScript, Storybook, and Figma, with contributions that support both web and mobile platforms. This role is focused on the web, but you'll collaborate with teams working on mobile (React Native) to ensure design consistency across surfaces. You'll influence everything from design tokens and theming to documentation, CI/CD, and usage guidelines. What You'll Do: Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes Collaborate with team members to ensure best practices across our code Manage individual initiative priorities, deadlines, and deliverables with your technical expertise Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done: 5-6+ years of frontend engineering experience, with 2+ years focused on design systems or reusable component libraries Strong skills in React, TypeScript, and Storybook, with experience building accessible, production-ready UI components Collaborated with designers to translate Figma libraries into scalable components Contributed to design tokens, theming, and component packaging, with familiarity in CI/CD workflows Maintained Storybook documentation using MDX and usage guidelines Implemented unit, integration, and e2e tests, and conducted accessibility and performance checks (e.g., axe, Lighthouse) Mentored engineers and helped define frontend standards, patterns, and code review practices Web-focused, but able to collaborate with mobile teams (e.g., React Native) to align design system usage What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Key Responsibilities: Promotions side: * Develop, plan, and execute promotional campaigns that align with business objectives, including seasonal promotions, special offers, and product launches. * Collaborate with the marketing, sales, and merchandising teams to create promotional strategies that increase brand awareness and drive sales. * Analyze campaign performance using data-driven insights and adjust strategies to optimize results. * Coordinate the production of promotional materials (e.g., banners, ads, flyers, etc.) and ensure timely delivery across all channels. * Manage promotional budgets and track ROI for each campaign. Business Operations: * Assist in the planning and coordination of day-to-day business operations, ensuring alignment with company goals and objectives. * Work with cross-functional teams (e.g., sales, logistics, marketing) to streamline processes, improve efficiency, and resolve operational challenges. * Monitor key performance indicators (KPIs) and report on operational performance, identifying opportunities for improvement. * Support the preparation of operational reports, dashboards, and presentations for management. * Assist in the implementation of new systems, procedures, and processes to enhance overall business operations. Qualifications: * Bachelor's degree in Business, Marketing, or related field. * 3+ years of experience in marketing promotions, business operations, or related fields. * Strong analytical skills with the ability to interpret data and make informed decisions. * Excellent organizational and multitasking abilities. * Strong communication skills, both verbal and written. * Ability to work collaboratively with cross-functional teams. * Experience in project management is a plus.

Accounting Leadership & Financial Reporting * Oversee global accounting operations across U.S. and APAC entities, including GL, AR, AP, payroll, fixed assets, inventory, tax, treasury functions. * Ensure timely and accurate monthly, quarterly, and year-end close processes, including consolidated financial statements and SEC filings (6-K, 20-F or 10K and 10Q). * Lead all external audit activities and maintain strong relationships with external auditors. * Ensure GAAP compliance and maintain robust internal controls across the organization. * Oversee financial reporting for a complex global structure with multiple entities and intercompany transactions. Operational & Strategic Finance * Drive process improvements, automation, and internal control enhancements across financial systems and workflows. * Collaborate with FP&A on budgeting, forecasting, and cash flow management. * Lead initiatives to optimize working capital, including AR, AP, and inventory strategies. * Support domestic and international tax compliance and planning efforts in collaboration with external tax advisors. * Knowledgeable in RSU, PRSU, and stock option administrative processes. Governance, Risk & Compliance * Own and maintain company accounting policies in compliance with U.S. GAAP and regulatory requirements. * Lead internal controls and risk management programs and support internal audit initiatives. * Ensure adherence to evolving compliance obligations, including private equity stakeholder requirements. Leadership & Team Development * Lead, mentor, and develop a high-performing accounting team, fostering a culture of accountability, integrity, and continuous improvement. * Provide clear career development pathways and coaching for accounting functions within the departmeent. Special Projects & Strategic Initiatives * FinTech related projects * Support M&A activities and other strategic projects as assigned by the CFO. * Bachelor's degree in accounting or finance required; CPA preferred. * 15+ years of progressive leadership experience in corporate accounting; prior Controller or VP-level experience strongly preferred. * Experience in e-commerce or large-scale retail operations (>$1B) is a plus. * Experience and possess strong knowledge in credit card transactions, payment processors, digital wallet and other online payment options. * Background in private equity-backed companies is highly desirable. * Demonstrated experience with complex consolidations and multiple-entity structures. * Strong understanding of U.S. GAAP and internal control frameworks. * Proficiency in Microsoft Office Suite, familiarity with Fidelity Stock Administration, SAP, and BI/reporting platforms is a plus. * Proven ability to lead teams through organizational growth, system implementations, and transformation initiatives.

Corporate Governance: Assist in the management of corporate records and compliance with corporate policies and procedures. Handle corporate filings, board and shareholder resolutions, and maintain subsidiary records. Contract Management: Draft, review, and manage a variety of corporate agreements, including non-disclosure agreements (NDAs), vendor contracts, and licensing agreements. Ensure timely execution and filing of contracts. Transactional Support: Assist with mergers and acquisitions, joint ventures, and other corporate transactions by conducting due diligence, preparing documents, and coordinating with internal and external teams. Compliance Management: Assist with monitoring and ensuring compliance with federal, state, and local regulations. Prepare and file compliance reports with regulatory bodies. Securities Filings: Help prepare and file required reports with regulatory agencies such as the SEC, including periodic reports. Cross-Functional Collaboration: Work closely with the Finance, Human Resources, and Operations teams to ensure the legal department's role in key company processes, including corporate structuring, compliance, and contracts. Administrative Duties: Maintain legal databases, track legal filings, handle signature coordination, and manage electronic and paper document filing systems. Project Management: Lead and support legal projects and initiatives, ensuring timely delivery and adherence to company goals and compliance standards. Education: Bachelor's degree in legal studies, business, or a related field; Paralegal certification required. Experience: Minimum of 3 years of corporate paralegal experience, preferably in an in-house legal team or law firm setting. Skills: * Expertise in corporate governance, contract management, and compliance. * Strong understanding of corporate transactions and securities filings. * Proficiency in legal research and corporate record-keeping. * Excellent communication skills and ability to work across departments. * High attention to detail, organizational skills, and ability to manage multiple projects simultaneously. Preferred Qualifications: * Experience in tech or e-commerce sectors preferred. * Notary Public preferred.

* Lead and manage the internal audit function, overseeing audit planning, execution, and reporting in alignment with organizational objectives and regulatory requirements. * Evaluate, reinforce, and promote SOX 404 program standards for documentation, control design, and effectiveness testing. * Assist in annual SOX scoping and risk assessment activities to ensure accurate coverage of key financial and operational processes. * Collaborate with global and regional audit teams to perform walkthroughs, testing, remediation, and documentation of business controls. * Maintain the SOX workpaper management tool and ensure audit documentation meets professional and regulatory standards. * Assess risks, develop detailed audit programs, execute audit steps, and communicate results and recommendations to senior leadership. * Identify opportunities for operational efficiency and process enhancement across departments. * Build strong, collaborative relationships with process owners and external auditors to support audit readiness and continuous compliance. * Prepare business stakeholders for internal and external audit reviews, ensuring timely resolution of findings. * Provide leadership, mentoring, and professional development to internal audit team members. * Perform other related duties and special projects assigned. Technical Competence and proficiency in: * S. GAAP and/or IFRS * COSO internal control framework * Sarbanes-Oxley Act (Sections 302, 404, 806) * PCAOB audit standards (for coordination with external auditors) * Risk-based auditing and data analytics * IT general controls and cybersecurity risks * Enterprise risk management (ERM) principles * Ethics and compliance frameworks Qualifications * Bachelor's degree in accounting, Finance, or related field required; with CPA, CIA, or CISA strongly preferred. * 10-15+ years of progressive experience in internal/external audit, accounting, or risk management in a public company environment. * Minimum 5+ years leading an internal audit team or managing complex audit programs. * Demonstrated expertise in SOX compliance, internal controls, and operational audits. * Exceptional analytical, communication, and interpersonal skills with the ability to collaborate across departments and levels. * Highly proficient in Excel, Word, and Visio; experience with audit management systems and ERP platforms preferred. * Ability to manage confidential information with integrity and exercise sound professional judgment. * Experience in retail or e-commerce industry is a plus.

* Manage ABS product listings, pricing, promotions, and content across all external platforms. * Develop sales and merchandising strategies to achieve revenue and profit goals. * Monitor sales performance, pricing trends, and competitor activities to adjust strategies accordingly. * Coordinate with internal teams (Product, Marketing, and Logistics) to ensure accurate inventory and timely fulfillment. * Build and maintain relationships with account managers from partner platforms. * Analyze product and category performance data to identify growth opportunities. * Execute seasonal campaigns and product launches across e-commerce marketplaces. * Ensure compliance with each platform's policies, standards, and promotional guidelines. * Bachelor's degree in Business, Marketing, or related field. * 2-4 years of merchandising or e-commerce account management experience (Amazon, Walmart, eBay, etc.). * Strong analytical skills with experience using Excel, Power BI, or similar tools. * Excellent communication and cross-functional collaboration skills. * Knowledge of computer hardware, gaming products, or electronics preferred. * Experience managing channel pricing and promotions is a plus.

Key Responsibilities: Payments Operation & Strategy: * Own full lifecycle of payment processing across card networks, Digital Wallets, and alternative payment methods * Develop and execute the company's payment strategy to support growth, expansion, and new markets. * Monitor payment success rates, declines, retries, and transaction performance. * Optimize payment cost structure, interchange, scheme fees, and processor pricing. Payment Processor & Vendor Management * Manage relationships with payment processors, fin-tech partners * Lead RFPs, contract negotiations, and ongoing performance reviews. * Oversee integrations, migrations, and new payment method launches. * Act as the primary escalation point for processor outages and critical incidents. Reconciliation, Reporting & Financial Controls * Ensure settlement accuracy across multiple processors and currencies. * Partner with Accounting for reconciliation, cash application, and audit support. * Build and maintain dashboards for payment performance, costs, fraud, and disputes. Cross-Functional Leadership * Partner with Tech Team on payment system design, reliability, and scalability. * Support Fin-Tech projects and new business initiatives Qualifications: * Bachelor's degree in Finance, Accounting, or a related field. * 5+ years of relevant experience payments, fintech, financial operations, or e-commerce. * Deep knowledge of: * Card Networks * Acquirers, gateway, and processor * Alternative Payment Methods * Agentic Commerce * Strong analytical skills with the ability to interpret large data sets and solve complex problems. * Excellent communication and interpersonal skills for working with internal teams and external financial partners. * Experience in navigating change and driving process improvements.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Open Distribution is a newly formed area within StubHub's Product and Technology organization, focused on building the future of partner inventory synchronization. As a SDE II- (Backend) on the Content Right Holder Tooling team, you'll build 0 to 1 AI-driven robust core services, API's, data flows, and distributed systems to drive automation and intelligent workflows using OpenAI and Claude. Location: Hybrid (3 days in office/2 days remote) - Santa Monica, CA What You'll Do: Build Backend and Agentic AI Services Implement and evolve backend services and agentic systems that support content right holder workflows, automation, and intelligent decision-making. Enable AI-Powered Workflows - Integrate AI-driven capabilities, such as automated validation, diagnostics, recommendations, or guided workflows through backend services and supporting APIs. Continuously improving our Platform Work with Distributed and Data-Driven Systems - Contribute to services that handle data ingestion, synchronization, and processing at scale, with a focus on correctness and resilience. Translate Product Requirements into End-to-End Functionality - Convert product concepts into working systems, collaborating across frontend and backend boundaries to deliver cohesive features. Ensure Reliability and Operability - Build systems that are observable, debuggable, and resilient, and help improve how the platform behaves in real-world conditions. Why You'll Love This Team: Exposure to AI-Driven User Experiences - Hands-on experience building real-world products that integrate and present AI-powered functionality. Meaningful Product Impact - Direct influence on a platform that changes how content right holders distribute inventory into StubHub's marketplace. Collaborative Engineering Environment - Work alongside software engineers of varying experience levels in a team that values thoughtful execution and shared ownership. Continuous Feedback and Development - A culture centered on regular, constructive feedback to help engineers refine technical skills and product judgment over time. What You've Done: Software Engineer with ~3-4 of experience building production software, with a strong emphasis on frontend or full-stack development Backend Engineering Proficiency - Experience with at least one backend programming language (Java, Python, Golang) and have experience building or consuming APIs. Exposure to AI or Agentic Systems - Familiarity with integrating AI-powered services, automation, or agent-like workflows, or strong interest in learning and applying these patterns. Systems and Data Mindset - Have an understanding of how data flows through services and how design decisions affect performance, reliability, and user experience. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$180,000-$200,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Enterprise Risk Strategy & Governance * Develop, lead, and continually improve Newegg's Enterprise Risk Management (ERM) framework. * Establish and communicate the company's risk standards, policies, appetite, and tolerance. * Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes. * Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making. * Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making. Insurance Program Leadership * Oversee Newegg's full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc * Lead renewal strategies, negotiations, and claims management with brokers and carriers. * Analyze company exposures to optimize insurance structure, costs, and coverage levels. * Maintain all insurance records, policies, COIs, and risk transfer requirements. Risk Operations, Controls & Compliance * Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements. * Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives. * Implement corporate audit and compliance protocols, including risk-based policy reviews. * Develop and enforce corporate risk policies and procedures aligned with evolving business needs. Business Continuity & Safety Oversight * Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans. * Oversee coordination of risk management efforts related to physical security, safety, and operational continuity. * Partner with HR and Operations to ensure compliance with safety regulations and incident reporting. Leadership & Cross‑Functional Collaboration * Serve as the primary advisor to senior leadership on all risk and insurance matters. * Lead, mentor, and develop a high-performing risk management team. * Provide company‑wide training and awareness programs on risk, safety, and compliance topics. * Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies. Qualifications: * Bachelor's degree in Risk Management, Business, Finance, Insurance, or a related field (Master's preferred). * 7-10+ years of progressive risk management or insurance experience, with at least 3+ years in a leadership role. * Strong expertise in corporate insurance programs, claims management, and broker/carrier relations. * Proven experience developing and implementing ERM frameworks in a complex organization. * Excellent analytical, financial modeling, and risk assessment skills. * Outstanding communication, executive presentation, and cross-functional influencing skills. * Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions. Preferred Experience: * Prior experience in e‑commerce, logistics, retail, or technology industries. * Experience with D&O, E&O, Cyber, and international insurance programs. * Background in internal audit, compliance, or business continuity planning. * Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.

Key Responsibilities * Lead merchandising strategy for assigned product category, driving sales growth and profitability. * Build and manage relationships with top-tier vendors and sellers to develop strategic merchandising partnerships. * Develop and execute merchandising programs and promotional campaigns aligned with category goals. * Collaborate with Product Management to ensure inventory availability and alignment with promotional plans. * Manage daily deal initiatives, site placement, and exposure opportunities for high-performing products. * Monitor competitor websites to identify trends, assess pricing, and enhance Newegg's positioning. * Identify and maximize vendor incentive opportunities through innovative programs and negotiation. * Analyze internal and external trends to inform category planning and go-to-market strategies. * Coordinate cross-functionally with marketing, sales, and supply chain teams to ensure flawless execution. Qualifications * Bachelor's Degree in Marketing, Merchandising, or related field; Master's degree is a plus. * 7+ years of relevant experience, including 5+ years in merchandising within an IT e-commerce environment. * Proven experience working with major brand vendors and managing vendor-funded programs. * Strong analytical skills with the ability to interpret data and convert insights into actionable plans. * Deep knowledge of both e-commerce and traditional marketing practices. * Excellent oral and written communication skills. * Strong negotiation and interpersonal skills with a strategic mindset. * Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.

Data Analysis & Reporting * Extract, analyze, and interpret large data sets from contact center platforms (e.g., Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics such as ASA, AHT, SLA compliance, and agent utilization. * Analyze reason-for-contact trends and customer survey results (CSAT, NPS, CES) to identify recurring issues, process gaps, and opportunities to enhance customer experience. * Design, maintain, and automate dashboards and reports to visualize performance trends, forecast staffing needs, and identify operational gaps. * Provide data-driven insights and recommendations to improve efficiency, staffing alignment, and customer experience. * Support leadership with ad hoc analyses, executive reports, and data for strategic planning. * Ensure all reporting aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support * Serve as the system administrator and primary point of contact for contact center technologies, including configurations, permissions, integrations, and troubleshooting. * Administer all Customer Service business systems user accounts and provide end-user support. * Perform user acceptance testing (UAT), identify and track bugs, and coordinate resolution with technical teams and vendors. * Manage integration testing, data validation, and configuration changes across connected systems. * Continuously evaluate and improve contact center systems and tools to enhance functionality, reporting accuracy, and user experience. * Maintain and document data sources, definitions, and system standards to ensure transparency, data accuracy, and reporting consistency. Process Improvement & Cross-Functional Collaboration * Partner with Workforce Management, IT, Product Management, and Business Intelligence to enhance forecasting accuracy, data quality, and operational visibility. * Lead and support process-improvement initiatives using data analysis and automation opportunities to streamline workflows. * Facilitate user group meetings, training sessions, and feedback discussions to ensure systems meet evolving business needs. * Collaborate with IT and CX teams to analyze IVR data, identify call routing or containment opportunities, and optimize menu logic to improve self-service resolution rates. * Manage multiple projects and competing deadlines to minimize operational impact and maintain service continuity. * Facilitates user group meetings, feedback sessions, software demonstrations, and training. * Collaborate with internal stakeholders and vendors to evaluate and implement system enhancements or upgrades. Other Responsibilities Perform additional tasks or special projects as assigned to support operational goals and continuous improvement. Education & Experience * Education or equivalent experience in Data Analytics, Information Systems, Operations Management, or a related field (formal degree preferred but not required). * Minimum 5 years of experience in customer service operations, contact center analytics, or systems administration. * Proven success managing cloud-based contact center platforms such as Genesys Cloud or Amazon Connect. * Experience in data analysis, report automation, and KPI/SLA tracking within large or multi-site operations. * Background in workforce management (forecasting, scheduling, adherence) and collaboration with WFM teams. * Experience leading or supporting process-improvement, automation, or system-enhancement projects. * Vendor management experience related to customer service technology or reporting systems is highly desirable. Technical Skills * Advanced proficiency in Excel (formulas, pivot tables, Power Query) and comfort working with large data sets. * Experience with SQL, Power BI, Tableau, or similar data-visualization tools. * Solid understanding of contact center technologies (ACD, IVR, CTI, CRM integration). * Skilled in system configuration, user administration, and UAT. * Familiarity with automation tools, and cloud-based reporting processes. Core Competencies * Strong analytical and problem-solving skills with a focus on operational efficiency. * Excellent communication and collaboration abilities across technical and business teams. * Highly organized with proven capability to manage multiple priorities and projects. * Skilled at translating data insights into actionable business strategies. * Demonstrates a customer- and user-centric mindset, ensuring tools are intuitive, efficient, and effective. * Self-motivated and adaptable, thriving in a fast-paced environment of continuous change. Other Requirements * Works effectively with Customer Service Leadership, Workforce Management, Product Management, Sales Operations, and Business Intelligence teams. * Serves as an escalation point for system or data-related issues, ensuring timely resolution. * Maintains high standards of data integrity, confidentiality, and compliance with company policies.

Apply computer vision techniques to automate warehouse and logistics workflows, such as: Develop and deploy computer vision models for object detection, tracking, and anomaly detection in logistics workflows (e.g., pallet counting, dock monitoring, trailer in/out verification). Build and maintain OCR and document understanding pipelines for extracting structured data from BOLs, ASNs, invoices, packing lists, and other logistics PDFs Integrate camera-based recognition systems (e.g., license plate recognition, packed item verification, activity recognition) into warehouse operations. Collaborate with operations teams to validate AI outputs against real logistics scenarios. Assist in developing prototypes, testing models, and refining algorithms to improve accuracy and efficiency. Support documentation of processes, findings, and best practices for ongoing projects.