Newegg jobs in Gardena, CA - 150 jobs

Enterprise Risk Strategy & Governance * Develop, lead, and continually improve Newegg's Enterprise Risk Management (ERM) framework. * Establish and communicate the company's risk standards, policies, appetite, and tolerance. * Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes. * Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making. * Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making. Insurance Program Leadership * Oversee Newegg's full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc * Lead renewal strategies, negotiations, and claims management with brokers and carriers. * Analyze company exposures to optimize insurance structure, costs, and coverage levels. * Maintain all insurance records, policies, COIs, and risk transfer requirements. Risk Operations, Controls & Compliance * Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements. * Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives. * Implement corporate audit and compliance protocols, including risk-based policy reviews. * Develop and enforce corporate risk policies and procedures aligned with evolving business needs. Business Continuity & Safety Oversight * Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans. * Oversee coordination of risk management efforts related to physical security, safety, and operational continuity. * Partner with HR and Operations to ensure compliance with safety regulations and incident reporting. Leadership & Cross‑Functional Collaboration * Serve as the primary advisor to senior leadership on all risk and insurance matters. * Lead, mentor, and develop a high-performing risk management team. * Provide company‑wide training and awareness programs on risk, safety, and compliance topics. * Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies. Qualifications: * Bachelor's degree in Risk Management, Business, Finance, Insurance, or a related field (Master's preferred). * 7-10+ years of progressive risk management or insurance experience, with at least 3+ years in a leadership role. * Strong expertise in corporate insurance programs, claims management, and broker/carrier relations. * Proven experience developing and implementing ERM frameworks in a complex organization. * Excellent analytical, financial modeling, and risk assessment skills. * Outstanding communication, executive presentation, and cross-functional influencing skills. * Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions. Preferred Experience: * Prior experience in e‑commerce, logistics, retail, or technology industries. * Experience with D&O, E&O, Cyber, and international insurance programs. * Background in internal audit, compliance, or business continuity planning. * Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. To transform the way millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. To ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive workplace. As a Senior Software Engineer, you will also serve as an advocate and mentor for your team members, demonstrating leadership qualities and setting an example for those around you. Location: Hybrid (3 days in office/2 days remote) - Santa Monica, CA or Aliso Veijo, CA About the team: Our Audience Intelligence crew is a band of data-obsessed engineers, ML specialists, and product thinkers who refuse to settle for fragmented customer signals. We're architecting the unified identity graph and feature platform that gives every team at StubHub a near-real time, 360° view of each fan. That way decisions are powered by facts, not hunches. In short, we turn noisy clickstreams into high-fidelity fuel for personalization at scale. The challenge we're cracking: today, user data is scattered across devices, sessions, and tables. We're building the pipelines, identity resolution, and enrichment layers that stitch it all together, update it in near-real time, and expose it as clean, versioned features any model or campaign can trust. When we're done, marketing tech, ranking, and experimentation teams will target with surgical precision instead of a one size fits all experience. Because a message for everyone is a message for no one. What You'll Do: Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes Collaborate with team members to ensure best practices across our code Manage individual initiative priorities, deadlines, and deliverables with your technical expertise Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done: 5-6+ years of professional experience in software development Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment:An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package:Competitive base, equity, and upside that tracks with your impact. Flexible Time Off:Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package:Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range $200,000 - $275,000 USD About Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice foundhere We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status. Create a Job Alert Interested in building your career at StubHub? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Will you now or in the future require sponsorship for employment visa status (e.g, H-1B visa status) to work at StubHub? * Select... This role requires a hybrid work schedule, with 3 days per week in the office at the specified location in the description. Are you willing, and able to work on this schedule for this role? * Select... By submitting this application, I affirm that all statements and information provided in my application, resume, and any supporting documents are accurate and truthful to the best of my knowledge. I understand that any falsification, misrepresentation, or omission may result in disqualification from the hiring process or termination if employed. * #J-18808-Ljbffr

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Director of Design to define and lead the next era of our global customer experience. This leader will set the vision, strategy, and execution for design across all aspects of our consumer experience, ensuring every interaction reflects the energy and emotion of live events. You will lead a multidisciplinary team of product designers, content designers, and brand creatives to build a unified design system and elevate the craft across every touchpoint. Partnering with product, engineering, and marketing leadership, you will translate business goals into world-class experiences that inspire loyalty and set new standards for usability and delight. This is a hands-on leadership role for someone who thrives at the intersection of creativity and impact. You will build and scale design systems that drive consistency and speed, mentor and grow top design talent, and champion a culture of excellence rooted in curiosity, collaboration, and accountability. The ideal candidate has deep experience leading design in a consumer technology or marketplace environment and a proven ability to connect user insights to measurable business outcomes. You will help shape StubHub's brand identity, ensuring our visual and experiential language captures the excitement of live events while delivering clarity, confidence, and joy to every fan. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You Will Do: Lead and grow a multidisciplinary design organization spanning product design and content. Define the design vision and strategy that unites the StubHub experience across platforms and surfaces. Partner with executive leadership to align design priorities with company goals and business outcomes. Evolve our design systems to ensure scalability, consistency, and accessibility across all products. Champion a culture of excellence, curiosity, and collaboration, mentoring designers to achieve their full potential. Elevate the role of design across the company, advocating for user-centered thinking in every decision. Collaborate closely with product, engineering, and data to deliver experiences that are beautiful, functional, and high-performing. Drive the integration of emerging technologies, including AI-assisted design workflows, to enhance creativity and efficiency. Shape the intersection of brand and product, ensuring our visual and experiential language feels cohesive and unmistakably StubHub. What You Have Done: 15+ years of experience in design, with at least 5 years leading design teams in fast-paced, product-driven organizations. Proven track record of building and scaling design functions that deliver high-quality, high-impact work. Experience leading multidisciplinary teams across product, visual, and brand design. A portfolio that demonstrates both world-class craft and strategic influence, showing how design decisions drive business results. Deep understanding of design systems, UX strategy, and the collaboration between design and engineering. Strong storytelling and communication skills that can inspire, align, and influence at the executive level. Experience working with consumer technology, marketplaces, or global brands is highly desirable. What We Offer: Accelerated Growth Environment: Lead design at a pivotal moment for the company, with the autonomy to shape strategy and scale impact. Top Tier Compensation Package: Competitive compensation and stock incentives that reflect your leadership and impact. Flexible Time Off: Unlimited Flex Time Off to help you recharge and maintain balance. Comprehensive Benefits Package: Health, Vision, and Dental coverage, 401k, and wellness programs that prioritize you and your family. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$400,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Paid Customer Acquisition Portfolio Manager StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to sell tickets to the millions of fans who browse our platform worldwide. Location: Hybrid (3 days in office / 2 days remote) - New York, NY, Santa Monica, CA, or Aliso Viejo, CA As a Paid Customer Acquisition Portfolio Manager, you'll lead and optimize StubHub's paid acquisition initiatives, driving strategic performance and influencing the full customer acquisition lifecycle. Your role extends beyond paid search as you leverage analytical insights, proactive strategies, and cross-team collaboration to identify opportunities, implement impactful improvements, and enhance overall customer experience from initial engagement through conversion. What You'll Do Manage and optimize performance for a strategic segment of StubHub's Google Search portfolio. Analyze campaign performance data, customer behavior, and market trends to proactively identify opportunities and execute impactful optimizations. Use AI and advanced analytical tools to prototype insights, analyses, and actionable strategies rapidly. Collaborate closely with Engineering, Data Science, Analytics, and Product teams to influence and implement customer experience improvements across StubHub's digital platforms. Develop and implement strategic initiatives aimed at enhancing customer acquisition and retention efficiency. Clearly communicate insights, strategic recommendations, and outcomes through concise, data-driven summaries and direct collaboration. What You've Done 2+ years of experience as an SEM Manager, Programmatic Ads Specialist, Paid Media Analyst, or similar analytical roles within digital marketing or marketplace growth. Strong analytical skills, with proficiency in SQL. Technical skills and experience with analyzing customer behavior on websites and mobile apps, including familiarity with attribution models and conversion optimization. Ability to synthesize complex data into strategic insights and effectively communicate recommendations across teams. Proven track record of driving measurable improvements through cross-functional influence, even without direct reporting relationships. Self-motivated and hands-on, capable of independently addressing challenges and proactively uncovering growth opportunities. Passionate, curious, and driven to deeply understand customer behaviors, marketplace dynamics, and performance drivers. Bonus Points Extensive experience managing paid customer acquisition at scale, including optimization strategies, budgeting, and performance management. Interest or experience in event ticketing, sports, music, or related marketplaces. Demonstrated ability to manage campaign performance within clear guidelines, balancing growth with cost efficiency. Skilled in developing quick analytical prototypes and dashboards to inform agile decision-making. Bachelor's degree in Marketing, Economics, Analytics, or a related quantitative discipline. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$150,000-$185,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity: We're seeking a Staff Data Scientist to lead the science and systems that power our paid search marketing. You'll design the causal measurement stack, ship models that influence bidding and budgeting in real time, and partner with marketing, data, and platform teams to drive profitable, incremental growth. StubHub is the largest secondary ticket market in the world, generating massive amounts of consumer data that are leveraged to tackle many unique and interesting predictive and inference problems across user acquisition, product recommendations, pricing optimization, ticket fulfillment mitigation, and business forecasting. The core challenge for our marketing efforts is to acquire as many new customers as possible, efficiently, and at the right time in their customer journey, making it a complex and highly impactful domain. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Own causal measurement for paid search: Stand up uplift/incrementality frameworks (e.g., doubly robust learners, causal forests, DML, IVs, synthetic control, DiD, BSTS) to quantify lift beyond correlation. Ship production models: Build and serve models that inform bids, budgets, and query-level targeting using signals like incremental CPA, tROAS, LTV, and heterogenous treatment effects. Design experiments & guardrails: Architect geo/cell tests and online experiments; handle power analysis, pre-trend checks, SUTVA threats, SRM detection, and sequential monitoring. Integrate with ad platforms: Translate science into APIs/feeds for Google Ads, Microsoft Advertising, and SA360; validate against auction dynamics and Quality Score mechanics. Data & MLOps leadership: Partner with platform teams to instrument events, build reliable feature stores and ETL (batch/stream), and establish monitoring for drift, bias, leakage, and attribution sanity. Mentor & influence: Provide technical leadership across science, engineering, and marketing; set standards for methodology, code quality, documentation, and reproducibility. Tell the story: Communicate trade-offs and impact to execs and non-technical partners; make the complex understandable and actionable. What You've Done: 8+ years in applied ML/causal inference (or equivalent) with direct paid search/auction experience. Expert in causal methods (uplift modeling, DML, IV, DiD/synth control, BSTS/Bayesian time series) and experimental design. Strong software engineering: Python (pandas, numpy, scikit-learn, LightGBM/XGBoost), SQL; experience with Spark and one of AWS/GCP/Azure. Hands-on with A/B frameworks, power analysis, and measurement diagnostics (SRM, balance, interference). Proven track record integrating with Google Ads/Microsoft Ads/SA360 and moving the needle on tROAS, CPA, LTV. Clear communicator who can mentor senior ICs and partner with product/marketing. Nice to Have: Strong experience with SEM optimization and bidding, particularly from the ad-buyer side. Recsys, bandits/RL for bidding/budget pacing, MMM and privacy-aware attribution. Scala/Java or microservices experience; Airflow/DBT; Kafka/PubSub; Feast or similar feature stores. Domain knowledge of auction theory, query taxonomy, brand vs. non-brand dynamics, and budget rebalancing. Staff-Level Capabilities Technical leadership through influence rather than formal management authority Strategic thinking with the ability to balance long-term technical vision with immediate organizational needs Cross-functional collaboration skills to work effectively with Data Science, Product, and Engineering teams Communication skills to inject technical context into high-level organizational discussions Problem-solving approach for ambiguous, high-impact technical challenges Mentorship and sponsorship experience growing junior and mid-level engineers What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$350,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You'll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA or Aliso Viejo, CA or San Francisco, CA About the Team: The Push team builds the intelligence and systems behind StubHub's lifecycle marketing engine, encompassing email, push, and app notifications. We focus on making every fan interaction relevant, timely, and effective in driving repeat engagement. Our work sits at the intersection of data science, personalization, marketing technology, and software engineering. The challenge: retain attention in a noisy digital world by creating messaging that resonates emotionally and delivers value, not just promotion. Our solutions rely on real-time targeting, campaign decision-making, and experimentation at scale. Why This Role Matters: You'll work on critical systems that fuel StubHub's growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you. What You'll Do: Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value. Lead through execution: Own team delivery with precision-ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked. Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level. Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates. Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain. Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability. Partner across the business: Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives. What Success Looks Like: Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance). On-time, high-quality delivery of initiatives tied to company objectives. Clear evidence of team growth, engagement, and performance. Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction). A strong pipeline of internal talent and a team that continuously improves its impact-per-head over time. What We're Looking For: 7+ years of engineering experience, including technical ownership of production systems and business-critical software. 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams. Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar). Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor. Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines. Comfortable giving and receiving candid feedback, and modeling it for others. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$400,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

* Provide legal advice on product compliance, including consumer protection, safety, labeling, and industry standards. * Oversee import and export compliance, ensuring adherence to U.S. and international trade laws, sanctions, and customs regulations. * Advise on tariff impacts and trade policy developments, collaborating with supply chain, logistics, and finance teams. * Lead compliance efforts in privacy and data protection laws (CCPA, GDPR, etc.), including drafting and reviewing policies, procedures, and contracts. * Monitor, assess, and advise on AI-related regulations and their impact on business operations, products, and services. * Develop and implement internal compliance policies, training programs, and risk management frameworks. * Partner with business leaders, product teams, and regulators to proactively manage compliance risks. * Support audits, investigations, and regulatory inquiries, ensuring timely and effective responses. * Manage outside counsel and collaborate with cross-border legal teams as needed. * Juris Doctor (JD) from an accredited law school; active bar membership in good standing (California preferred). * 5+ years of legal experience, including significant in-house counsel experience in compliance, trade, or regulatory law. * Strong knowledge of import/export laws, tariffs, product compliance standards, and privacy regulations. * Familiarity with AI and emerging technology regulations strongly preferred. * Excellent judgment, analytical skills, and ability to provide practical, business-oriented legal advice. * Strong communication, collaboration, and leadership skills, with the ability to influence across functions. * Experience working in e-commerce, technology, or global trade environment preferred.

Key Responsibilities: Promotions side: * Develop, plan, and execute promotional campaigns that align with business objectives, including seasonal promotions, special offers, and product launches. * Collaborate with the marketing, sales, and merchandising teams to create promotional strategies that increase brand awareness and drive sales. * Analyze campaign performance using data-driven insights and adjust strategies to optimize results. * Coordinate the production of promotional materials (e.g., banners, ads, flyers, etc.) and ensure timely delivery across all channels. * Manage promotional budgets and track ROI for each campaign. Business Operations: * Assist in the planning and coordination of day-to-day business operations, ensuring alignment with company goals and objectives. * Work with cross-functional teams (e.g., sales, logistics, marketing) to streamline processes, improve efficiency, and resolve operational challenges. * Monitor key performance indicators (KPIs) and report on operational performance, identifying opportunities for improvement. * Support the preparation of operational reports, dashboards, and presentations for management. * Assist in the implementation of new systems, procedures, and processes to enhance overall business operations. Qualifications: * Bachelor's degree in Business, Marketing, or related field. * 3+ years of experience in marketing promotions, business operations, or related fields. * Strong analytical skills with the ability to interpret data and make informed decisions. * Excellent organizational and multitasking abilities. * Strong communication skills, both verbal and written. * Ability to work collaboratively with cross-functional teams. * Experience in project management is a plus.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you'll play a critical role in shaping this experience by uncovering deep insights into our users' needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Define and prioritize research questions that unlock business growth and product innovation. Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing. Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations. Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions. Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time. Develop and scale research with best practices, frameworks, and methodological toolkits across the organization. Empower cross-functional teams to conduct high-quality, independent research through mentorship, training, and shared resources. What You've Done: 5-8 years of User Research Experience, with experience in a lead role for a large product area Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field - or equivalent practical experience. Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies). Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle. Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making. Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus. Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub's seeking for a Staff Product Designer to join the Consumer Experience (CX) team. The Consumer Experience (CX) team at StubHub is responsible for the end-to-end product journey for fans discovering, buying, and selling tickets to their favorite live events across web and mobile. As the Staff Product Designer for Consumer Experience, you will drive the evolution of core flows, shape bold new bets, and set the vision for how millions of people experience StubHub every day. You'll work shoulder-to-shoulder with product and engineering leaders to define priorities, translate strategy into exceptional experiences, and raise the bar for how we design and build together. Beyond execution, you'll play a key role in advancing our design culture: championing user-centered thinking, modeling design excellence, and fostering a community that enables us to do our best work. If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you. Location: Hybrid (3 days in office/2 days remote) - Aliso Viejo, CA What You'll Do: Lead the design of end-to-end user experiences, from framing problems to delivering solutions that set the standard for quality and impact Partner with product, engineering, and data to identify opportunities, shape strategy, and align on roadmap priorities Translate big ideas into tangible vision work, while also driving near-term iterations that move the product forward Leverage experiments and other tools/methods to gather meaningful insights and sharpen decision-making Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable Contribute to the evolution of Broadway, StubHub's design system, expanding its ability to support innovative, high-quality experiences Coach and guide junior and mid-level designers to grow their skills and elevate their work What You've Done: 8+ years of professional experience as a product designer, with a minimum of 2 years leading complex design projects Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience Portfolio that showcases several projects and your direct contributions Experience designing across multiple platforms such as desktop and mobile (Android and iOS) Ability to leverage quantitative and qualitative insights to inform design decisions Comfortable in a fast-paced, iterative product development process Exceptional skill in design and prototyping tools Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$250,000-$330,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

* Receive, sort, and route incoming return packages * Inspect and prepare returned merchandise for RMA processing * Work with vendors to process RMAs and returns * Create and maintain accurate paperwork and system records * Keep your work area organized, clean, and safe * Follow all warehouse safety rules and company procedures * Work closely with teammates and supervisors to resolve issues quickly * Help improve processes to increase accuracy and productivity * Perform other warehouse-related tasks as assigned * Ability to work occasional weekends and holidays as needed * Basic to intermediate computer skills (email, data entry, MS Word, Outlook) * Strong attention to detail and accuracy * Ability to follow written and verbal instructions * Team-first attitude with the ability to work independently when needed * Reliable, punctual, and self-motivated * Comfortable working in a fast-paced warehouse environment * Willingness to adapt to changing priorities * Ability to lift up to 50 lbs. * Ability to stand, walk, bend, and move for extended periods

Key Responsibilities: Payments Operation & Strategy: * Own full lifecycle of payment processing across card networks, Digital Wallets, and alternative payment methods * Develop and execute the company's payment strategy to support growth, expansion, and new markets. * Monitor payment success rates, declines, retries, and transaction performance. * Optimize payment cost structure, interchange, scheme fees, and processor pricing. Payment Processor & Vendor Management * Manage relationships with payment processors, fin-tech partners * Lead RFPs, contract negotiations, and ongoing performance reviews. * Oversee integrations, migrations, and new payment method launches. * Act as the primary escalation point for processor outages and critical incidents. Reconciliation, Reporting & Financial Controls * Ensure settlement accuracy across multiple processors and currencies. * Partner with Accounting for reconciliation, cash application, and audit support. * Build and maintain dashboards for payment performance, costs, fraud, and disputes. Cross-Functional Leadership * Partner with Tech Team on payment system design, reliability, and scalability. * Support Fin-Tech projects and new business initiatives Qualifications: * Bachelor's degree in Finance, Accounting, or a related field. * 5+ years of relevant experience payments, fintech, financial operations, or e-commerce. * Deep knowledge of: * Card Networks * Acquirers, gateway, and processor * Alternative Payment Methods * Agentic Commerce * Strong analytical skills with the ability to interpret large data sets and solve complex problems. * Excellent communication and interpersonal skills for working with internal teams and external financial partners. * Experience in navigating change and driving process improvements.

Develop, maintain, and enhance e-commerce logistics systems to support inbound receiving, outbound shipping, inventory management, and returns processing. Implement Generative AI-powered solutions to improve fulfillment workflows, such as order allocation, shipment tracking, and customer experience. Collaborate with cross-functional teams to design, develop, and deploy innovative features. Optimize system performance to ensure scalability, stability, and efficiency. Research and integrate cutting-edge technologies to drive continuous innovation.

* Lead and manage the internal audit function, overseeing audit planning, execution, and reporting in alignment with organizational objectives and regulatory requirements. * Evaluate, reinforce, and promote SOX 404 program standards for documentation, control design, and effectiveness testing. * Assist in annual SOX scoping and risk assessment activities to ensure accurate coverage of key financial and operational processes. * Collaborate with global and regional audit teams to perform walkthroughs, testing, remediation, and documentation of business controls. * Maintain the SOX workpaper management tool and ensure audit documentation meets professional and regulatory standards. * Assess risks, develop detailed audit programs, execute audit steps, and communicate results and recommendations to senior leadership. * Identify opportunities for operational efficiency and process enhancement across departments. * Build strong, collaborative relationships with process owners and external auditors to support audit readiness and continuous compliance. * Prepare business stakeholders for internal and external audit reviews, ensuring timely resolution of findings. * Provide leadership, mentoring, and professional development to internal audit team members. * Perform other related duties and special projects assigned. Technical Competence and proficiency in: * S. GAAP and/or IFRS * COSO internal control framework * Sarbanes-Oxley Act (Sections 302, 404, 806) * PCAOB audit standards (for coordination with external auditors) * Risk-based auditing and data analytics * IT general controls and cybersecurity risks * Enterprise risk management (ERM) principles * Ethics and compliance frameworks Qualifications * Bachelor's degree in accounting, Finance, or related field required; with CPA, CIA, or CISA strongly preferred. * 10-15+ years of progressive experience in internal/external audit, accounting, or risk management in a public company environment. * Minimum 5+ years leading an internal audit team or managing complex audit programs. * Demonstrated expertise in SOX compliance, internal controls, and operational audits. * Exceptional analytical, communication, and interpersonal skills with the ability to collaborate across departments and levels. * Highly proficient in Excel, Word, and Visio; experience with audit management systems and ERP platforms preferred. * Ability to manage confidential information with integrity and exercise sound professional judgment. * Experience in retail or e-commerce industry is a plus.

Key Responsibilities * Lead merchandising strategy for assigned product category, driving sales growth and profitability. * Build and manage relationships with top-tier vendors and sellers to develop strategic merchandising partnerships. * Develop and execute merchandising programs and promotional campaigns aligned with category goals. * Collaborate with Product Management to ensure inventory availability and alignment with promotional plans. * Manage daily deal initiatives, site placement, and exposure opportunities for high-performing products. * Monitor competitor websites to identify trends, assess pricing, and enhance Newegg's positioning. * Identify and maximize vendor incentive opportunities through innovative programs and negotiation. * Analyze internal and external trends to inform category planning and go-to-market strategies. * Coordinate cross-functionally with marketing, sales, and supply chain teams to ensure flawless execution. Qualifications * Bachelor's Degree in Marketing, Merchandising, or related field; Master's degree is a plus. * 7+ years of relevant experience, including 5+ years in merchandising within an IT e-commerce environment. * Proven experience working with major brand vendors and managing vendor-funded programs. * Strong analytical skills with the ability to interpret data and convert insights into actionable plans. * Deep knowledge of both e-commerce and traditional marketing practices. * Excellent oral and written communication skills. * Strong negotiation and interpersonal skills with a strategic mindset. * Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.

* Manage ABS product listings, pricing, promotions, and content across all external platforms. * Develop sales and merchandising strategies to achieve revenue and profit goals. * Monitor sales performance, pricing trends, and competitor activities to adjust strategies accordingly. * Coordinate with internal teams (Product, Marketing, and Logistics) to ensure accurate inventory and timely fulfillment. * Build and maintain relationships with account managers from partner platforms. * Analyze product and category performance data to identify growth opportunities. * Execute seasonal campaigns and product launches across e-commerce marketplaces. * Ensure compliance with each platform's policies, standards, and promotional guidelines. * Bachelor's degree in Business, Marketing, or related field. * 2-4 years of merchandising or e-commerce account management experience (Amazon, Walmart, eBay, etc.). * Strong analytical skills with experience using Excel, Power BI, or similar tools. * Excellent communication and cross-functional collaboration skills. * Knowledge of computer hardware, gaming products, or electronics preferred. * Experience managing channel pricing and promotions is a plus.

Data Analysis & Reporting * Extract, analyze, and interpret large data sets from contact center platforms (e.g., Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics such as ASA, AHT, SLA compliance, and agent utilization. * Analyze reason-for-contact trends and customer survey results (CSAT, NPS, CES) to identify recurring issues, process gaps, and opportunities to enhance customer experience. * Design, maintain, and automate dashboards and reports to visualize performance trends, forecast staffing needs, and identify operational gaps. * Provide data-driven insights and recommendations to improve efficiency, staffing alignment, and customer experience. * Support leadership with ad hoc analyses, executive reports, and data for strategic planning. * Ensure all reporting aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support * Serve as the system administrator and primary point of contact for contact center technologies, including configurations, permissions, integrations, and troubleshooting. * Administer all Customer Service business systems user accounts and provide end-user support. * Perform user acceptance testing (UAT), identify and track bugs, and coordinate resolution with technical teams and vendors. * Manage integration testing, data validation, and configuration changes across connected systems. * Continuously evaluate and improve contact center systems and tools to enhance functionality, reporting accuracy, and user experience. * Maintain and document data sources, definitions, and system standards to ensure transparency, data accuracy, and reporting consistency. Process Improvement & Cross-Functional Collaboration * Partner with Workforce Management, IT, Product Management, and Business Intelligence to enhance forecasting accuracy, data quality, and operational visibility. * Lead and support process-improvement initiatives using data analysis and automation opportunities to streamline workflows. * Facilitate user group meetings, training sessions, and feedback discussions to ensure systems meet evolving business needs. * Collaborate with IT and CX teams to analyze IVR data, identify call routing or containment opportunities, and optimize menu logic to improve self-service resolution rates. * Manage multiple projects and competing deadlines to minimize operational impact and maintain service continuity. * Facilitates user group meetings, feedback sessions, software demonstrations, and training. * Collaborate with internal stakeholders and vendors to evaluate and implement system enhancements or upgrades. Other Responsibilities Perform additional tasks or special projects as assigned to support operational goals and continuous improvement. Education & Experience * Education or equivalent experience in Data Analytics, Information Systems, Operations Management, or a related field (formal degree preferred but not required). * Minimum 5 years of experience in customer service operations, contact center analytics, or systems administration. * Proven success managing cloud-based contact center platforms such as Genesys Cloud or Amazon Connect. * Experience in data analysis, report automation, and KPI/SLA tracking within large or multi-site operations. * Background in workforce management (forecasting, scheduling, adherence) and collaboration with WFM teams. * Experience leading or supporting process-improvement, automation, or system-enhancement projects. * Vendor management experience related to customer service technology or reporting systems is highly desirable. Technical Skills * Advanced proficiency in Excel (formulas, pivot tables, Power Query) and comfort working with large data sets. * Experience with SQL, Power BI, Tableau, or similar data-visualization tools. * Solid understanding of contact center technologies (ACD, IVR, CTI, CRM integration). * Skilled in system configuration, user administration, and UAT. * Familiarity with automation tools, and cloud-based reporting processes. Core Competencies * Strong analytical and problem-solving skills with a focus on operational efficiency. * Excellent communication and collaboration abilities across technical and business teams. * Highly organized with proven capability to manage multiple priorities and projects. * Skilled at translating data insights into actionable business strategies. * Demonstrates a customer- and user-centric mindset, ensuring tools are intuitive, efficient, and effective. * Self-motivated and adaptable, thriving in a fast-paced environment of continuous change. Other Requirements * Works effectively with Customer Service Leadership, Workforce Management, Product Management, Sales Operations, and Business Intelligence teams. * Serves as an escalation point for system or data-related issues, ensuring timely resolution. * Maintains high standards of data integrity, confidentiality, and compliance with company policies.

Apply computer vision techniques to automate warehouse and logistics workflows, such as: Develop and deploy computer vision models for object detection, tracking, and anomaly detection in logistics workflows (e.g., pallet counting, dock monitoring, trailer in/out verification). Build and maintain OCR and document understanding pipelines for extracting structured data from BOLs, ASNs, invoices, packing lists, and other logistics PDFs Integrate camera-based recognition systems (e.g., license plate recognition, packed item verification, activity recognition) into warehouse operations. Collaborate with operations teams to validate AI outputs against real logistics scenarios. Assist in developing prototypes, testing models, and refining algorithms to improve accuracy and efficiency. Support documentation of processes, findings, and best practices for ongoing projects.

* Inspect and test assembled PCs, Components, Notebooks, and systems to ensure functionality, durability, and compliance with technical specifications. * Conduct detailed quality assessments of individual components and final disposition. * Document inspection results, including any defects, and communicate findings to the team. * Collaborate with the fellow team members to troubleshoot and resolve issues. * Verify proper installation of software and hardware components. * Adhere to company and safety standards during all testing and handling procedures. * Support continuous improvement initiatives to enhance product quality and reduce company losses on defective/nonworking products. * Other duties as assigned * High School diploma or GED required, Associate degree in a business related field preferred * Must be 18 years of age or older * Must be available to work occasional nights, holidays and weekends * Strong verbal and written communication skills * Must have strong computer skills, including but not limited to MS Word and Outlook. * Good listening skills * Ability to form partnership with department and gain intimate knowledge of department operations * Detail-oriented, and self-motivated with desire to continuously improve operations * Exhibit strong business curiosity and must be willing to explore details to challenge status quo * Ability to work both independently and with a team in a collaborative work environment * Ability to treat all information confidentially * Adaptable and proactively able to move with the change while maintaining a positive attitude * Experience with computer assembly, troubleshooting, and testing (minimum 1 year). * Strong attention to detail and ability to identify defects or irregularities. * Ability to lift up to 50 lbs. and work on your feet for extended periods