Rippling is the first way for businesses to manage all of their HR & IT-payroll, benefits, computers, apps, and more-in one unified workforce platform.
By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee's payroll, health insurance, work computer, and third-party apps-like Slack, Zoom, and Office 365-all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $450M from the world's top investors-including Kleiner Perkins, Founders Fund, and Sequoia-and was named one of America's best startup employers by Forbes (#12 out of 500) and the fastest-growing private company in the Bay Area by the San Francisco Business Times.
Rippling is looking for a customer-obsessed Technical Account Manager (TAM) to join our Key Accounts TAM team. As a Key Accounts Technical Account Manager at Rippling, you will be a trusted advisor for our most valuable clients, managing strategic relationships and delivering an exceptional customer experience. You'll work with a small portfolio of 3-4 enterprise accounts to drive satisfaction, retention, and growth, aligning Rippling's solutions with the client's strategic goals. The Key Accounts TAM will collaborate closely with the Named Accounts team, Product, Engineering, and Support to address client needs, tackle challenges, and maximize product adoption and impact. You will own the key admin relationships, and be responsible for turning customers into long‑term champions, developing account strategy, and enabling Rippling's key accounts, all while providing an impeccable customer experience along the way. If you are a self‑starter, find yourself constantly taking on new challenges, working diligently until you find solutions, and pride yourself in providing an excellent customer experience, you're in the right place!
Key ResponsibilitiesClient Engagement & Relationship Management
Build and maintain strong, strategic relationships with decision-makers and key stakeholders.
Act as the primary point of contact, ensuring seamless, high‑touch support and delivering a "white glove" experience.
Meet onsite with clients quarterly to strengthen relationships and review business alignment.
Strategic Growth Planning
Partner with the Named Accounts Manager to identify and execute upselling and cross‑selling opportunities.
Work with the cross‑functional teams to assess client technical needs and drive deeper product adoption.
Lead regular business reviews, assess account health, and identify growth areas.
Product Collaboration & Enhancement
Serve as a conduit between clients and Rippling's Product teams, offering feedback to guide product improvements.
Project‑manage client requests to resolution and support product rollouts.
Hold monthly product meetings with product managers and execs to track commitments and progress on product feature requests.
Customer Retention & Renewal Strategy
Support renewal discussions by showcasing the value Rippling has delivered, leveraging ROI insights.
Collaborate with Named Accounts Manager to mitigate potential risks and strategize for long‑term retention.
Provide executive sponsors with weekly updates on account health, renewal risks, and strategic opportunities.
Act as the escalation contact for critical incidents impacting Key Accounts.
Collaborate with Support and Engineering to ensure rapid resolution, delivering full root‑cause analyses (RCA) post‑incident.
Proactively communicate with clients during high‑impact issues, maintaining transparency.
Reporting & Executive Updates
Provide high‑level reporting on account health, issue resolution, and product adoption for clients and internal leadership.
Present quarterly business reviews (QBR) of customers to execs, reporting on key metrics and strategic opportunities.
Success Metrics & KPIs
Adoption: Increased product adoption across Rippling product suites.
Retention & Growth: Measure Net Revenue Retention (NRR) and mitigate churn.
Client Satisfaction: Maintain high CSAT scores and develop referenceable accounts.
Engagement & Advocacy: Track on‑site meetings, product requests, and product influence.
Ideal Candidate Profile
Experience: Minimum of 6 years in client management or technical account management, ideally within a high‑growth SaaS company.
Skills: Exceptional client engagement and relationship‑building skills, technical acumen, and ability to collaborate cross‑functionally.
Mindset: Strategic thinker, proactive problem‑solver, and client advocate who can navigate complex needs.
Advocacy: Clear understanding of customer needs, process, impact and be able to present asks at an executive level.
Willingness to travel: At least once a quarter to customer HQ or Rippling HQ.
About the team
The Technical Account Management team manages long‑term relationships with Rippling's growing and complex customers by becoming their trusted Rippling advisor. Our team of 100+ TAMs - spread across the globe - partners cross‑functionally from account management to product to engineering and more. Since the TAM team's inception, we have partnered with hundreds of customers ensuring their adoption of key Rippling products and success on our platform.
Additional Information
Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US‑based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
#LI‑remote
The pay range for this role is:
135,000 - 160,000 USD per year (US Tier 3)
140,000 - 170,000 USD per year (US Tier 2)
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$123k-174k yearly est. 3d ago
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Technical Account Manager
Voltage Park, Inc. 3.9
Remote news technical director job
Voltage Park is on a mission to make machine learning infrastructure accessible to all, from large enterprises and research universities, to seed-stage startups and nonprofits. We believe that providing seamless access to compute with pricing and inventory transparency is the future of access to GPUs.
As part of this effort, we are seeking a Technical Account Manager in San Francisco to drive the success of customers using our GPU infrastructure. The ideal candidate is passionate about technology, skilled at building strong customer relationships, and excels at guiding customers to maximize the value of their cloud infrastructure investments.
As a TAM, you will act as the primary point of contact for our portfolio of customers, ensuring their needs are met, challenges are resolved, and growth opportunities are identified. You will collaborate cross-functionally with Sales and Engineering teams to deliver a seamless customer experience.
This is a fully remote position, although candidates must be based in the continental United States.
What You'll Do
Build and maintain trusted relationships with customers, acting as the primary point of contact for their needs.
Host regular, data-driven partnership reviews with key customers
Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction.
Act as the primary owner of the onboarding process, ensuring technical and operational readiness with internal teams while meeting customer expectations
Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximize value and retention
Proactively understand customer use cases and co-design solutions tailored to their needs, enabling them to maximize the value of our platform
Provide guidance on optimizing workloads, scaling infrastructure, and leveraging our GPU capabilities for specific AI, ML, or HPC workflows
Drive Customer Engagement: Develop strategies for product onboarding, adoption, and retention, focusing on educating customers, overcoming barriers, and enhancing satisfaction and loyalty.
Monitor and Improve Performance: Track key performance indicators (KPIs) such as customer satisfaction, churn rate, and customer lifetime value. Use these insights to continuously refine strategies and processes.
Strategic Leadership: Collaborate with the Director of Customer Experience to execute strategic initiatives. Provide data-driven insights and stay updated on industry trends to recommend improvements and maintain a competitive edge.
Nice to have
Experience in High-Growth Environments: Experience working in rapidly scaling companies or startups, where agility and adaptability are critical for success.
Who You Are
4+ years of experience in a customer success or customer facing role, with a clear track record of success in managing customer relationships and driving retention and growth
Cloud Infrastructure Experience: Prior experience working in a cloud infrastructure company, with a solid understanding of the unique challenges and goals of a customer success program in this environment.
Ability to work with engineering teams and explain complex technical concepts to non-technical stakeholders
Ask the right questions to understand people's underlying needs and can lead internal teams to deliver on those
Exceptional communication, presentation, and interpersonal skills
Extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record
Process Improvement: Experience in designing and leading the implementation of new processes, with a focus on operationalizing them within a team or organization
Data-Driven Decision-Making: Proficient in using advanced data analytics platforms to create dashboards and leverage KPIs for executive reporting, strategic decision-making, and continuous improvement
Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter.
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$115k-165k yearly est. 1d ago
Consulting Member of Technical Staff - HealthCare Product Suite
Oracle 4.6
News technical director job in Columbus, OH
Oracle Health is a new line of business focused on transforming healthcare through advanced cloud technologies, AI-driven insights, and world-class application design. Our mission is to deliver cutting-edge, patient-centric solutions-modernizing the Electronic Health Record (EHR), and empowering healthcare professionals globally.
As a Consulting Member of Technical Staff, you will be a key contributor in designing and building Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in complex user workflows, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. Your biggest contribution will be converting highly complex and often ambiguous user requirements into reliable, resilient, customer delighting workflows that embrace the power of Oracle AI solutions while ensuring patient safety and privacy at all times.
**What you'll do**
+ Partner closely with architects, principals, product, and program managers to deliver features on time and with high quality.
+ Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications that deliver customer delighting experiences.
+ Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making.
+ Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices.
+ Automate and instrument build, test, and deployment workflows to improve developer velocity and service resilience.
**Required Qualifications**
+ BS in Computer Science or related field (MS preferred)
+ 10+ years building and operating distributed services at scale
+ Strong coding skills in modern languages, notably Java and/or C++ Expert in system design, data architecture, and secure data handling/privacy-by-design
+ Proven delivery with architects, principals, product, and program managers
+ Working knowledge of networking (TCP/IP, HTTP) and standard network architectures
+ Solid understanding of databases, NoSQL, storage, and distributed persistence
+ Hands-on experience integrating, and operating agent-based architectures in production (tool use/orchestration, retrieval, safety/guardrails)
+ Distributed data processing frameworks (Kafka, Flink, Ray)
+ Search and retrieval technologies (OpenSearch, Pinecone, Vespa, vector databases)
+ Cloud-native design and operations (containers, Kubernetes, service mesh, IaC), CI/CD and observability
**Preferred Qualifications**
+ MLOps/LLMOps practices (model deployment, evaluation, prompt/version management, monitoring)
+ Performance, scalability, and cost optimization for large-scale services
+ Compliance, governance, and secure-by-default practices across the SDLC
Career Level IC5
**Responsibilities**
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$49k-68k yearly est. 4d ago
Remote Oracle Cloud Tech Director - Transformation Leader
Huron Consulting Group Inc. 4.6
Remote news technical director job
A leading consulting firm is seeking a Digital Consulting Director specializing in Oracle Cloud Technical Architecture. The role involves managing technical design, client relationships, and project economics while supporting team professional development. Ideal candidates will have extensive experience in consulting and Oracle systems, with a strong technical background in cloud solutions. This role offers a competitive salary and benefits, including performance incentives.
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$123k-178k yearly est. 3d ago
Technical Account Manager
Qualys 4.8
News technical director job in Columbus, OH
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:
Provide product and technical support for assigned accounts
Identify and develop potential new business opportunities
Convey customer requirements to Product Management, Marketing and Engineering teams
Provide functional and technical support to customers
Respond to customer questions on technical and business related issues
Deliver high-level and detailed sales presentations
Responsible for attending conferences, seminars, etc
Qualifications:
Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
5-7 years relevant experience
Bachelor degree or equivalent experience
Excellent written and oral communication skills
Able to travel throughout sales territory
#LI-Remote
Qualys is an Equal Opportunity Employer, please see our EEO policy.
$74k-96k yearly est. 19h ago
Senior Director, Technical Writing
Unveiling Opportunities
Remote news technical director job
About Us
At SentinelOne, we're redefining cybersecurity by pushing the limits of what's possible-leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats.
From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We're looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you're excited about solving complex challenges in bold, innovative ways, we'd love to connect with you.
What are we looking for?
The Senior Director of Technical Writing is a strategic and operational leader responsible for defining, scaling, and elevating the entire content ecosystem that supports customers, partners, and internal teams. This role oversees technical documentation, content strategy, information architecture, multimedia learning assets, developer experience content, and the tooling infrastructure that enables the delivery of world-class content.
You will serve as the executive leader who ensures that every technical content touchpoint, including documentation portals, in-product guidance, tutorials, release notes, API references, and learning resources, is consistent, accurate, discoverable, and tailored to customer needs. This position reports to a VP or C-level leader (depending on org structure) and manages a global team of writers, editors, and documentation strategists responsible for developer documentation, product guides, API docs, release notes, and internal knowledge systems.
This is a high-impact leadership role that requires deep expertise in both technical communication and strategic leadership within a complex, fast-moving environment. Your expertise and insight will enhance our documentation processes and standards. Each day will present new challenges and opportunities for growth, allowing you to leverage your skills to improve the clarity, accessibility, and usability of our documentation for both internal and external stakeholders. Join us in shaping the narrative of our products and empowering users to maximize the value of our solutions.
What will you do?
Strategic Leadership & Vision
Develop and own the enterprise-wide content experience strategy, aligned with product, engineering, customer success, and support objectives.
Establish a long-term vision for documentation quality, scalability, and automation, with a focus on enhancing customer value and driving product adoption.
Create and champion content standards, style guides, governance frameworks, and accessibility guidelines.
Lead innovation in content delivery-AI-assisted content, personalization, structured authoring, and embedded product content.
Team & Organizational Leadership
Manage, mentor, and grow a diverse global team, including technical writers.
Build resource plans, talent strategies, and career frameworks to scale a world-class content organization.
Foster a culture of collaboration, inclusion, quality, and customer empathy across all content disciplines.
Cross-Functional Collaboration
Partner with Product Management, Engineering, UX, and Support teams to align content priorities with product roadmaps.
Influence product development by representing user documentation needs early in the lifecycle.
Collaborate with customer-facing teams to ensure documentation reflects and anticipates customer needs.
Content Operations & Delivery Excellence
Oversee the design and optimization of content systems, including CMS/CCMS platforms, documentation portals, localization platforms, and authoring workflows.
Ensure documentation quality, versioning accuracy, and timely delivery across complex and rapidly evolving product lines.
Implement metrics and feedback loops to measure content effectiveness, discoverability, and user engagement.
Drive continuous improvement of content workflows using automation, AI, reusable components, structured content models, and scalable governance.
Customer Experience & Success
Ensure every content asset-API references, onboarding guides, troubleshooting docs, tutorials, videos-supports frictionless product adoption.
Champion documentation as a first-class product experience, not an afterthought.
Advocate for documentation-driven development practices across engineering and product teams.
What skills and knowledge should you bring?
Required
12+ years of experience in technical writing, documentation leadership, content strategy, or related fields.
7+ years of experience managing large, distributed teams of writers, content strategists, and editors.
Proven success leading documentation organizations in a technical, engineering-heavy, or developer-facing environment.
Strong cross-functional leadership, communication, and executive presence.
Demonstrated ability to scale content processes across multiple product lines in fast-moving organizations.
Strong background in cybersecurity or other technology domains, with experience documenting business-focused SaaS products, cloud platforms, or AI/ML technologies.
Expertise in modern documentation tooling, information architecture, structured authoring methodologies, and content lifecycle management.
Demonstrated ability to scale content processes across multiple product lines in fast-moving organizations.
Preferred
Experience in enterprise SaaS, cybersecurity, AI/ML, developer platforms, or similarly complex domains.
Familiarity with Docs-as-Code methodologies, Git workflows, API documentation frameworks, and CI/CD-based publishing.
Knowledge of localization, terminology management, and global content strategy.
Knowledge of UX writing, product content design, or in-product guidance systems.
Familiarity with AI-assisted documentation tools and generative content workflows.
Knowledge of accessibility standards for documentation.
Bachelor's or Master's degree in Technical Communication, Computer Science, English, or a related field (or equivalent experience).
Success Criteria
In the first 12-18 months, success in this role includes:
Establishing a unified content strategy across all product lines.
Implementing scalable content workflows and modern documentation tooling.
Improving customer satisfaction scores tied to documentation quality and discoverability.
Reducing content creation bottlenecks and improving alignment with product teams.
Demonstrating measurable improvement in content usage, engagement, and time-to-value.
Why SentinelOne?
You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.
Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Industry-leading gender-neutral parental leave
Paid Company Holidays
Paid Sick Time
Employee stock purchase program
Disability and life insurance
Employee assistance program
Gym membership reimbursement
Cell phone reimbursement
Numerous company-sponsored events, including regular happy hours and team-building events.
This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
Base Salary Range$195,000-$293,000 USD
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
$195k-293k yearly Auto-Apply 40d ago
Senior Director Indirect Technical Procurement
Empower Retirement 4.3
Remote news technical director job
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
The Sr Director Indirect Non-Tech Procurement is a leadership role responsible for managing and optimizing the procurement of all non-technical, non-product spend (indirect goods & services). This leader will develop and execute procurement strategy, drive cost-savings, manage supplier relationships, mitigate risk, build category expertise (non-tech), and lead a high performing procurement team. They will report into senior leadership (e.g., SVP or CPO) and partner closely with business functions (Facilities, HR, Marketing, Professional Services, Travel, etc.).
What you will do:
Develop and drive the end-to-end strategy for indirect procurement (non-tech categories such as Facilities, Marketing & Advertising agencies, Travel, Professional Services, HR Services, Office Supplies, Utilities, Facilities Management, etc.), including all sourcing, vendor management and contract management functions.
Lead category management across major non-tech indirect spend categories: conduct spend analysis, supplier optimization, supplier market intelligence, sourcing strategy, negotiation, contract & supplier performance management.
Establish and maintain strategic supplier relationships; negotiate best-in-class agreements and SLAs; ensure service levels, continuity and value for money.
Partner with internal stakeholders (Finance, Legal, HR, Marketing, Facilities, Business Unit leaders) to align procurement strategies with business objectives, influence budget owners, and ensure procurement governance, compliance and controls.
Deliver cost-savings and value creation: identify sourcing & rationalization opportunities, implement cost avoidance initiatives, monitor savings pipelines and deliver measurable results.
Develop and drive procurement policies, processes and controls for indirect spend: governance, ethics, supplier diversity, ESG/inclusion, compliance.
Lead process improvement, digitization and operational excellence in procurement: adopt e-sourcing, contract-lifecycle management, purchase-to-pay and 3-way matching automation and reporting tools.
Build, lead and coach the procurement team: define organizational structure, recruit talent, set performance objectives, mentor staff, and instill continuous improvement mindset.
Identify and mitigate risks in the indirect supply base: supplier risk, market/commodity risk, business continuity, contract risk.
Establish and monitor procurement performance metrics (KPIs) for indirect categories: cost savings, contract compliance, supplier performance, cycle-times, stakeholder satisfaction; report to senior leadership and adjust strategy accordingly.
Support the company's growth, scalability and agility through procurement: ensure the indirect sourcing function is scalable, flexible and aligned with business change.
What you will bring:
Bachelor's degree in Business, Supply Chain Management, Finance, Procurement, or related field.
Significant experience (typically 15-25+ years) in procurement or strategic sourcing, with extensive leadership experience in indirect/non-product categories. For example managing major indirect spend ($1B+) across multiple categories.
Demonstrated track record of delivering cost savings, value creation, leading category strategies and managing indirect spend at enterprise scale.
Strong negotiation skills, contract management and supplier relationship management in non-tech / indirect categories.
Excellent analytical skills: ability to perform spend analytics, market intelligence, cost modelling and supplier benchmarking.
Experience implementing procurement technologies (e-sourcing platforms, contract management systems, P2P/ERP integration).
Strong leadership and team-building capabilities: able to lead and influence cross-functional teams, manage change and drive transformation.
Strategic mindset, with hands-on execution ability; able to thrive in a dynamic environment.
Excellent stakeholder management skills: able to communicate, influence and engage with senior business leaders and various functions.
Deep knowledge of indirect procurement best practices and specialized categories (facilities, professional services, travel, marketing, etc.).
Success Metrics / Performance Indicators:
Annual cost savings and cost avoidance achieved in indirect (non-tech) categories.
Percentage of indirect spend under strategic contracts or managed via procurement & point of engagement by internal stakeholders.
Supplier performance metrics (on-time service/delivery, quality of service, adherence to SLAs) and reduction of risk events.
Internal stakeholder satisfaction with procurement service, responsiveness and alignment with business needs.
Reduction in cycle times (sourcing, contracting, purchase to pay) and improvement in operational efficiency.
Adoption rate and utilization of procurement tools/digital workflows.
Number of category strategies defined and executed; number of sourcing initiatives in the pipeline and completed.
Compliance with policies, contract governance, supplier diversity/ESG objectives.
What will set you apart:
Advanced degree (MBA) or professional procurement certification (e.g., CPSM, CIPS, Lean Six Sigma) preferred.
Experience with global procurement and multi-currency/multi-region procurement for indirect services preferred.
Strong background in transformation: digital procurement, process automation, category rationalization desired.
Experience driving supplier diversity, sustainability (ESG), and ethical sourcing in non-tech categories preferred.
Experience working with large ERP systems (e.g., SAP, Oracle) and procurement applications (Ariba, Coupa) is a plus.
Ability to build procurement function from scratch or mature an existing one to best-practice status desired.
Excellent business acumen: able to speak the language of operations, finance, services, not just sourcing is a plus.
This is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this . You may be required to perform other duties that are not included on this . The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$151,800.00 - $220,050.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
01-17-2026
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$151.8k-220.1k yearly Auto-Apply 9d ago
Technical Director EHR
Precision AQ
Remote news technical director job
The EHR TechnicalDirector will lead the development and support of the EHR solutions and services for our Life Sciences customers. EHR solutions are things like step-by-step guides to help a healthcare provider or EHR team member optimize the EHR . They are created using internal subject matter experts and external consultants. Examples of EHR solutions include, but are not limited to, order set optimization, clinical decision support alerts guides, and reporting solutions. EHR Services are things like training and consulting services - helping life science companies better understand how the EHR is driving HCP behavior.
The ideal candidate will also have previous experience building Clinical Trials order sets.
Essential functions of the job include but are not limited to:
Leads and contributes to the team that develops EHR solutions.
Engages with Life Sciences customers in Marketing, Market Access and Brand roles to help determine EHR strategy and solutions.
Leads EHR consulting support to Life Sciences customers.
Support is provided for EHR solutions and mostly consists of providing implementation training and first-line support.
Leads EHR training for Life Sciences customers.
Contributes to creating the training curriculum and oversees development and delivery of EHR training (which needs to be available at different skill levels).
Develops and consults on EHR strategies to our Life Sciences customers.
Identifies consultants, onboarding and management of consulting services.
Manages a network of external subject matter (SME) consultants, who have deep EHR expertise in a specific EHR platform. The EHR TechnicalDirector
Act as a technical expert on appropriate EHR and Health IT strategies to internal Precision stakeholders.
Identify and develop EHR market shaping opportunities between Precision and EHR and Health IT providers, vendors, and consultants.
Provides updates and reports to the EHR Lead
Provides coaching, training and management of a team of EHR experts.
Qualifications
Minimum Required:
Bachelor's degree required.
10+ years of experience in working with EHRs, ideally a mix of health systems and Life Sciences professional experience
Robust EHR experience to provide future EHR solutions and services
Preferred:
EHR Experience in general medicine and oncology
Knowledge of ambulatory and acute EHR solutions
Skills:
Excellent interpersonal and communication skills, with strong written and verbal presentation
Strong collaboration skills and ability to influence leaders across functions and companies
Proven ability to take ownership and lead multiple engagements with minimal oversight
Ability to synthesize complex concepts into understandable and actionable solutions
#linkedinremote
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$190,500-$267,000 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
$190.5k-267k yearly Auto-Apply 5d ago
Technology Director
Rise8
Remote news technical director job
We're transforming the United States Government and we know that takes a dream team.
We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else.
At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process.
We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.
Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software.
Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here.
As a Technology Director at Rise8, you will:
This role combines deep software engineering experience with strategic leadership, while maintaining oversight of secure IT operations and compliance (NIST SP 800-171 / CMMC). You will guide technical direction, evaluate emerging technologies, and ensure our internal systems and development practices remain secure, scalable, and audit-ready.
Own the company's technology strategy and multi-year roadmap.
Lead R&D efforts, and drive adoption of modern engineering practices.
Provide senior-level architectural guidance, support complex design decisions, and establish coding, DevSecOps, and cloud platform standards.
Evaluate and prototype emerging technologies, build reusable accelerators and reference architectures, and partner with Delivery and Cyber leaders to improve the effectiveness and security of our services with technology.
Oversee secure cloud and IT operations-including identity and access, endpoint management, networking, developer environments, and automation-ensuring these environments meet operational and compliance requirements.
Serve as the technical owner for NIST SP 800-171 and CMMC implementation: maintain control baselines, ensure audit-ready documentation, support evidence collection, and collaborate on incident response and continuous monitoring.
Represent the company's technical direction to clients and partners, contribute to proposals, and act as a senior technical advisor to the CEO and executive team.
Qualifications:
10+ years of software engineering experience across multiple languages, frameworks, and cloud platforms.
5+ years in engineering leadership or architecture roles.
Strong experience with cloud-native development, DevSecOps, and secure software delivery.
Hands-on familiarity with secure cloud configuration, identity & access management, and modern endpoint/device management.
Experience implementing or operating NIST SP 800-171 / CMMC or similar federal compliance frameworks.
Broad systems, networking, and cloud security fundamentals.
Excellent communication skills and ability to guide teams and influence executive decision-making.
Ability to obtain a U.S. security clearance is a strong plus.
Preferred Qualifications:
Prior experience supporting DoD/GovCon environments (NIPR/SIPR familiarity, CAC workflows).
Experience with Terraform/Ansible or similar automation tooling.
Exposure to RMF, FedRAMP, or government A&A processes.
Cloud or security certifications (CISSP, Security+, AWS/Azure Architect).
Salary
The annual salary range for this role as it is posted is $190,000 to $240,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.
Benefits
Flexible schedule in a 100% distributed workforce
Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage.
Retirement: 401k match at 10% gross pay.
Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement.
Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials.
Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store.
Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year.
Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit).
Equipment: We offer a MacBook Pro
All of Rise8's work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation.
Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
$190k-240k yearly Auto-Apply 54d ago
Director, Technology
Grns
Remote news technical director job
We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!
About the role
We're hiring a Director, Technology to own the systems that power Grüns end-to-end. Everything from order creation to fulfillment, invoicing, returns, and reporting across DTC, Amazon, TikTok Shop, and Retail. This role is not about writing code. It's about owning how our systems work together, ensuring accuracy, reliability, and scalability as we grow.
You'll serve as the centralized hub for Grüns technology stack, owning system configuration, cross-platform workflows, incident management, and partner integrations. Your work will directly protect customer experience, revenue integrity, and operational efficiency by eliminating broken flows, tribal knowledge, and reactive firefighting.
This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL.
In this role, you will:
Own system administration and configuration
Manage permissions, roles, workflows, and system logic across Grüns' core platforms.
Maintain SKU and item master integrity to ensure clean data across all systems.
Act as the source of truth for “how our systems are set up and why.”
Own cross-system order flows
Define and own what
should
happen across the full order lifecycle:
Order creation → ERP→ fulfillment → invoicing → returns/adjustments.
Ensure flows are clearly defined and reliable across DTC, Amazon, TikTok Shop, and Retail.
Identify and remove risks that impact customer experience or financial accuracy.
Lead issue triage and incident management
Proactively monitor systems to catch issues before they escalate.
Own incident response, root-cause analysis, and long-term fixes.
Coordinate with internal teams and external vendors to resolve issues quickly and permanently.
Manage vendors and technology partners
Own relationships with key partners including Fulfil, Crstl, Alloy, and EDI providers.
Lead EDI onboarding and retailer integrations with standardized, repeatable processes.
Manage tickets, escalations, and implementation timelines to completion.
Build documentation and operational clarity
Create and maintain SOPs, runbooks, and training materials for system workflows.
Document “how we do X” so systems knowledge is institutionalized, not person-dependent.
Enable teams to operate confidently within systems without constant ad-hoc support.
We're looking for someone who:
5+ years in a technology or systems leadership role owning backend platforms.
Proven experience in a DTC and/or Retail environment.
Has operated in fast-growing companies where systems maturity needed to scale quickly.
Familiarity with data concepts such as SQL, reporting pipelines, and self-service analytics (nice to have).
Comfortable navigating complex integrations without relying on engineering teams.
Experienced working closely with Operations, Finance, CX, Growth, and IT.
Able to translate technical constraints into business-friendly decisions.
Trusted partner who brings clarity, not confusion.
Moves quickly and iteratively in agile environments.
Takes full ownership of outcomes, not just tasks.
Balances speed with thoughtfulness and continuous improvement.
Manages multiple priorities without losing system integrity.
Approach to the role
Owns systems end-to-end: Takes full responsibility for how systems are configured, connected, and operated. Not in just how they work in isolation, but how they function together across the business.
Thinks in workflows, not tools: Focuses on defining the “right” order of operations across systems (order → fulfillment → invoicing → returns) and ensures each platform supports that flow cleanly.
Proactive, not reactive: Anticipates issues before they impact customers or revenue, monitors for risk, and builds safeguards rather than relying on fire drills.
Clarity obsessed: Documents decisions, workflows, and exceptions so knowledge lives in systems and SOPs, not in someone's head.
Business-first technologist: Balances technical best practices with real business needs, making pragmatic decisions that support speed, accuracy, and scale.
Calm under pressure: Handles incidents and escalations with structure, transparency, and urgency, keeping stakeholders informed and aligned.
Builder mindset: Continuously improves how systems are used, identifying untapped functionality and driving incremental gains over time.
To Apply: Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you'll hear plenty more about that if you join us.
At Grüns, we're committed to providing a competitive total compensation package-grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $150,000-$190,000 depending on experience.
Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.
A bit about us...
At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you.
Like you, we were disappointed. There's an infinite number of “nutrition” companies, all focused on what's best for them - not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all.
So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious.
What we care about...
Autonomy: Only the best work at Grüns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity.
Growth: We love to take on new challenges, learn new things, and express interest in new functions. “I've never done this before” is not an excuse; it's an opportunity.
Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well.
Compensation & Perks:
For every role, we aim to have highly competitive compensation and opportunity for impact and career growth.
Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!
$150k-190k yearly Auto-Apply 12d ago
Associate Technical Director (Angular/.NET)
Praxent
Remote news technical director job
Why Praxent?
We get it. You have options. Let us tell you why we're different. Our work is changing the world of financial services. Everyday, clients arrive with big ideas for their industry. They're experts in their field with the vision and resources you need to change everything. All that's left is the right team to bring that vision to life. If you're a fast learner and you love working on a wide variety of projects, you're going to like it here. We help our clients modernize, rather than rebuild, outdated customer-facing software applications. Our clients see a return within weeks instead of months and that's why they choose us.
At Praxent, we let you do your work your way. We're a team of 160+ located throughout the United States and Central/South America. Our role is to encourage you, support you, and give you the freedom you need to thrive. Whether you're working at home, in a coffee shop, or heck, even on your travels, we're here to create an environment that lets you live your best life. On your terms.
We trust our people to be their best. It's a level of autonomy and respect that's helped us grow a diverse and brilliant team of experts. Experts who also happen to be some of the best colleagues you've ever worked alongside.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in the following locations: Texas, Colorado, Florida, Georgia, Massachusetts, Maryland, Minnesota, North Carolina, Nebraska, Oregon, Pennsylvania, South Carolina, Washington.
What You'll Do
We are seeking a visionary Associate TechnicalDirector to lead the development and implementation of innovative technical solutions across our diverse portfolio of projects. In this role, you will be instrumental in defining architectural visions, collaborating with clients to clarify project requirements, advocating for the value of robust architecture, and fostering collaboration to achieve optimal project outcomes.
Here's how you'll do it:
Architect Solutions: Define elegant system architecture that meets complex project requirements, then drive clarity, alignment, and execution of these architectures.
Deliver Results: Provide end-to-end technical leadership and supervision for projects, navigating scope, risks, and 3rd parties to ensure successful delivery within budget and timeline; also lead the delivery of technically-focused initial engagements such as code audits and POC phases.
Oversee Delivery: Provide oversight and direction for a portfolio of client engagements.
We'd Love to Hear From You If
You have 5+ years of experience in solution architecture and technical design. Do you specialize in cloud architecture and integration solutions? Demonstrate knowledge and experience in system design, API development, infrastructure management, and architectural best practices.
You have 8+ years of leadership experience in technical teams. You define, inspire, and drive the execution of architectural visions across multiple projects.
You are a force multiplier. You're interested in client engagements and all subsequent project discussions. You want to collaborate with cross-functional teams and present a unified and strategic vision for every initiative.
You're using tomorrow's best practices. You stay informed about the latest technology trends and industry standards. You also understand that the best architectural solution is the one that aligns with business objectives and user needs.
You're competent to the core. You grasp the foundational principles of system architecture-from scalability to security to performance optimization and beyond.
You are persuasive with clients. Your presentations are compelling, insightful, and impactful. More importantly, you listen actively. It's how you always know the right questions to ask and the solutions to propose.
Required Skills
Technical Proficiency: A deep understanding of various technologies, programming languages, frameworks, and architecture patterns (e.g., microservices, cloud computing, APIs) is essential.
Architectural Design: Ability to design scalable, reliable, and maintainable architectures that align with business goals and technical requirements.
Delivery Management: Managing projects effectively, including scope, timelines, and resources, is essential for successful solution delivery.
Client Consulting: Understanding client needs, industry dynamics, and business processes is essential for providing tailored solutions that drive value and meet specific client objectives.
What You'll Love About Us
Stability. We've been in business for over 20 years.
Work stays at work. We promote a healthy work/life balance to help ensure you have the time that you need. We encourage no more than a 40 hour work week.
Great company culture. We've been recognized by Texas Monthly, Clutch, Comparably, and more for the quality of our workplace. Feel free to check out our rating on Glassdoor.
We're here to enable you. It's your work and your career. Our management team is here to help you become who you want to be. Not to micromanage you.
Stay Healthy. We offer medical, dental, and vision coverage as well as wellness days. We also provide disability insurance and we even have a wellness program.
Plan for the future. We don't want you to work here forever. Save for retirement with an IRA and we'll match up to 3% every year.
We value your ideas. At Praxent, our doors are always open. Need help? Come on in. Have a vision for the future of the company? We'd love to hear it.
Rest and relaxation. Employees enjoy 15 days of PTO, 9 US holidays, 5 wellness days, and a closed office the last week of the year. Employees earn more PTO each year.
You're more than an employee, you're a person. Every co-worker you'll meet is committed to treating you with respect and kindness. You won't hear stuff like, “It's just business.”
Family Values. Praxent provides paid parental leave.
The US base salary range for this full-time position is $148,000 - $180,000 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
#LI-Remote
$148k-180k yearly Auto-Apply 34d ago
Director, Contact Center Technologies
Moder Solutions
Remote news technical director job
The Director of Contact Center Technologies leads the strategic direction, design, and implementation of all contact center technology initiatives. This role is responsible for overseeing omnichannel platform integrations, optimizing telephony and IVR systems, ensuring regulatory compliance, and driving innovation to enhance customer and agent experiences. The Director collaborates with cross-functional teams, technology vendors, and business stakeholders to deliver seamless and scalable solutions that align with enterprise objectives.
Essential Job Duties and Responsibilities:
Provide strategic leadership for all contact center technology initiatives, including IVR, IVA, omnichannel routing, workforce management (WFM), quality management, and CRM integrations.
Direct the architecture, development, and deployment of scalable solutions utilizing platforms such as Genesys Cloud, Five9, NICE InContact, RingCentral, Omilia, and Salesforce.
Lead the planning and implementation of new technologies and continuous improvements, leveraging Agile methodologies and CI/CD pipelines.
Oversee the integration of APIs for seamless connectivity between SaaS platforms (e.g., payment processors, CRM systems, reporting tools, messaging services).
Ensure regulatory compliance with industry standards, including FDCPA, CFPB, TCPA, STIR/SHAKEN, and E911 emergency services.
Collaborate with business leaders and IT stakeholders to align contact center technologies with organizational goals and customer experience strategies.
Manage vendor relationships, including contract negotiations, service level agreements (SLAs), and performance management.
Analyze contact center KPIs and telephony data to identify optimization opportunities and implement solutions to drive efficiency, cost savings, and service excellence.
Develop and lead a high-performing team of contact center technology managers, developers, and analysts.
Establish governance standards for platform changes, security compliance, and best practices in operational excellence.
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Travel required
Supervisory Responsibilities:
This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field (Master's degree preferred).
10+ years of experience in contact center technologies, with 5+ years in leadership or director-level roles.
Expertise in omnichannel contact center platforms and telephony systems.
Strong knowledge of API integration (SOAP, REST) and cloud-based telephony environments.
Demonstrated experience implementing and supporting Genesys Cloud, Five9, NICE, RingCentral, or similar platforms.
Experience with regulatory compliance frameworks impacting contact center operations.
Proficient in CI/CD practices, Agile development methodologies, and ITSM tools (ServiceNow, Jira, Monday, Wrike).
Experience managing emergency service (E911) telephony requirements.
Strong project management, vendor management, and budgeting skills.
Excellent communication, leadership, and strategic planning abilities.
Genesys Cloud, Five9, or NICE certifications.
Experience with conversational AI platforms (Omilia, Google Dialogflow, etc.).
Familiarity with Workforce Management and Quality Management Systems.
Advanced proficiency in KPI reporting, dashboard creation, and operational analytics.
Certificates, Licenses, Registrations:
None Required
Work Complexity:
Problems and issues faced are difficult. Problems typically impact multiple departments. Problems are typically solved through drawing from prior experience and analysis of issues.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
$105k-164k yearly est. Auto-Apply 26d ago
Director Technoloy
Incpg
Remote news technical director job
FULLY REMOTE! FULL TIME PERM ROLE with base salary and bonus! Must be eligible to work for any employer in the US Interviewing immediately! Our client is seeking an IT veteran in the Oracle Cloud Financials space. Must have experience leading at least 1 large Cloud Application Implementation and have extremely strong Financials/Accounting/General Ledger experience.
Must have experience in a leadership capacity managing Cloud ERP Applications.
15 years' overall experience and 5 years' managing teams
Must be able and willing to get your hands dirty and dig into the details with the team when needed.
Looking for someone who can build on and continuously improve processes.
Experience with Change Management
Be creative in finding solutions thinking outside the box
Business Process Mapping
Excellent communication skills with a persuasive personality
Interview Process includes interviewing with the CTO, the CFO, and the VP of Finance.
$104k-160k yearly est. 60d+ ago
Technical Director - MIS
Cyncly
Remote news technical director job
Job Title: TechnicalDirector - Management Information Systems
Contract: Full-Time Permanent
About Us
Cyncly is a global technology powerhouse with 2,400 employees and 70,000 customers across 100 countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.
About the role
We are seeking an experienced MIS leader to spearhead the design, development, and delivery of integrated business system solutions. This senior role is responsible for leading technology initiatives that leverage platforms such as salesforce.com, Certinia, and Oracle HCM to drive digital transformation and operational excellence. The ideal candidate will bring strategic vision, technical expertise, and proven leadership to manage cross-functional teams, foster innovation, and ensure seamless system integration aligned with our business objectives.
Key Responsibilities:
Strategic Leadership & Planning:
Lead digital transformation initiatives by identifying opportunities to leverage salesforce.com, Certinia, and Oracle HCM.
Collaborate with senior leadership and key stakeholders to set technology priorities and roadmap initiatives.
Architect robust, scalable, and secure business system solutions using salesforce.com, Certinia, Oracle HCM, Azure, Microsoft Fabric, and other technologies
Oversee the design, development, testing, and deployment of integrated systems.
Ensure solutions are designed for optimal performance, reliability, and regulatory compliance.
Lead and mentor a diverse team of IT professionals, providing guidance and fostering a culture of innovation.
Manage project timelines, budgets, and resource allocation for system implementation projects.
Coordinate with external vendors and consultants to supplement in-house capabilities.
Facilitate cross-functional collaboration and ensure continuous communication regarding project status and outcomes.
Provide executive reporting and insights on system performance, project progress, and business impact.
Monitor emerging technologies and industry trends to continuously improve business systems.
Implement best practices in IT governance, security, and compliance.
Drive process optimizations to enhance system functionality and user experience.
System Design & Implementation:
Architect robust, scalable, and secure business system solutions using salesforce.com, Certinia, Oracle HCM, Azure, Microsoft Fabric, and other technologies
Oversee the design, development, testing, and deployment of integrated systems.
Ensure solutions are designed for optimal performance, reliability, and regulatory compliance.
Project & Team Management:
Lead and mentor a diverse team of IT professionals, providing guidance and fostering a culture of innovation.
Manage project timelines, budgets, and resource allocation for system implementation projects.
Coordinate with external vendors and consultants to supplement in-house capabilities.
Stakeholder Engagement & Collaboration:
Facilitate cross-functional collaboration and ensure continuous communication regarding project status and outcomes.
Provide executive reporting and insights on system performance, project progress, and business impact.
Continuous Improvement & Compliance:
Monitor emerging technologies and industry trends to continuously improve business systems.
Implement best practices in IT governance, security, and compliance.
Drive process optimizations to enhance system functionality and user experience.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
Proven leadership experience in IT management, particularly in designing and implementing enterprise business solutions.
Extensive experience with management information systems.
Excellent strategic thinking, communication, and interpersonal skills.
Experience in agile methodologies and change management
Able to use AI technologies to drive innovation and efficiency Top of Form
Working for us
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.
Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.
If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.
In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $100,000- $150,000 USD depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.
Equal Opportunity Employer Statement:
Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.
$100k-150k yearly Auto-Apply 19d ago
NetSuite - Technical Director
Crosscountry Consulting 4.0
Remote news technical director job
From the beginning, our goal was to establish an advisory firm that stands apart from the rest - one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.
By joining our rapidly growing NetSuite Technical Team, you will serve as a trusted partner to our clients. You'll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. As a Director at CrossCountry Consulting, you will be responsible for a mix of client delivery, business development, leading teams and developing junior team members, as well as serving as a member of CrossCountry's leadership team.What You'll Do
Client Delivery: Lead the development and delivery of services in the following areas:
Architect and oversee end-to-end NetSuite integration solutions using tools such as Boomi, Celigo, and SuiteScript.
Lead technical design sessions and integration strategy workshops with clients and internal teams.
Manage integration roadmaps, ensuring alignment with client goals and system capabilities.
Drive innovation in integration approaches, including real-time and scheduled syncs across systems like Coupa, Salesforce, Avalara, and proprietary platforms.
Collaborate with functional consultants and solution architects to deliver holistic ERP solutions.
Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
Practice Leadership: Serve as a key leader in the NetSuite Technical Team by:
Overseeing client accounts, projects, and engagements, including work plans, staffing, timelines, fee negotiations, and budgets throughout all lifecycle phases.
Leading business development efforts and marketing a full range of services to prospective clients, leveraging existing relationships to generate new opportunities.
Developing timely resolutions to issues, mitigating risks, and addressing project team conflicts.
Creating delivery methodologies and new service offerings.
Managing teams and people by tracking and directing performance against objectives while encouraging continuous improvement and innovation.
Building and leading a high-performing integrations team.
Mentoring junior developers and architects, fostering a collaborative and growth-oriented culture.
Establishing best practices for integration development, testing, deployment, and documentation.
What You'll Bring
10+ years of experience in NetSuite ERP implementations and integrations.
Hands-on configuration and scripting within NetSuite, including SuiteScript 1.0/2.0.
Deep understanding of NetSuite data structures, APIs, and integration bundles.
Experience with middleware platforms and cloud-based integration tools.
NetSuite certifications (SuiteFoundation, Administrator, ERP Consultant) required.
Proven leadership in managing technical teams and complex projects.
Strong familiarity with NetSuite modules and third-party integrations (e.g.,Coupa, Salesforce, Avalara).
Consistent success in building and developing strong client relationships.
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
A passion for mentoring and leading teams while efficiently implementing new ideas and initiatives.
#LI-KM1#LI-hybrid
Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site:
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Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
$96k-148k yearly est. Auto-Apply 60d+ ago
Effects Technical Director
The Walt Disney Company 4.6
Remote news technical director job
• An employee at this level is establishing skill/knowledge in a given functional field, likely building on a minimal amount of professional experience
The hiring range for this position in Los Angeles, CA is $84,000 to $107,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
ILM San Francisco
Job Posting Primary Business:
ILM San Francisco
Primary Job Posting Category:
Effects Design
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Remote Worker Location, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2024-07-12
$84k-107.5k yearly Auto-Apply 60d+ ago
Technical Director - Utility Infrastructure
American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6
News technical director job in Columbus, OH
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
We encourage our experts to try new things and explore new ideas that turn our client's dreams into reality, even if those ideas are unconventional. We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path. If you are ready for more than a career, we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve.
Group: Utility Infrastructure
Position: TechnicalDirector
Location: Indianapolis, IN / Ft. Wayne, IN / Columbus, OH / Cleveland, OH / Cincinnati, OH / Chicago, IL - Relocation Available.
Position Summary
The TechnicalDirector serves as an internal resource to increase the technical capabilities of the entire Utility Infrastructure Group. A TechnicalDirector works under the direction of the Utility Infrastructure leadership and serves as a technical expert representing American Structurepoint to existing and potential clients. Responsibilities of this role are divided among providing technical direction on complex projects; knowledge sharing/mentoring of less-experienced staff; quality management; development/maintenance of technical standards; and pursuit of new project opportunities.
Specific Duties
A TechnicalDirector must be proficient in all the engineering and management tasks of Engineers and Project Managers and draw on their broad engineering experience and areas of expertise to contribute to the Utility Infrastructure Group.
Responsibilities
Technical Leadership
Provide technical guidance to utility infrastructure staff in the areas of regulations, drinking water, wastewater, stormwater, construction, funding, and/or utility management.
Provide technical guidance to utility infrastructure staff in the areas of regulatory compliance, funding sources, alternative project delivery, construction, utility management, drinking water (source of supply, treatment, residuals handling, pumping, distribution, storage), wastewater (collection, CSOs, lift stations, treatment, biosolids), and stormwater management (drainage, green infrastructure)
Provide technical direction on high-profile, large, and/or complex projects
Solve technical problems
Write technical papers and conduct presentations at conferences maintaining a reputation in the industry as a subject matter expert
Communicate complex ideas to a diverse audience
Participate in local and/or national industry, professional, and community organizations
Quality Assurance
Lead quality management process
Provide quality review of projects at milestones
Lead improvement of standard design documents and tools
Staff Development
Lead knowledge sharing internally by organizing continuing education programs
Develop technical skills of Engineers and Project Managers
Develop Project Managers to prepare proposals, establish fees, create/maintain client relationships
Participate in employee performance reviews
Lead collegiate environmental engineering outreach program
Participate in employee hiring process
Utility Infrastructure Vision
Define and pursue strategic practice areas and capabilities to position the team for maximum potential performance and profit in the marketplace
Setting and following business development plans setting the direction of the Utility Infrastructure group within the company
Client Management
Maintain positive relationships with existing clients, focused on developing profitable repeat work
Provide technical support for our sales force
Serve as Principal-in-Charge for selected clients
Marketing and Sales
Look for opportunities to sell new projects to existing and new clients
Identify and pursue strategic markets
Accompany business development staff to establish new client relationships and provide technical support
Develop the proposal for project work, scope of work, services, subconsultant agreements and fees (or work with appropriate staff to get this accomplished)
Understand past project performance, historical, and industry data to determine project costs and to develop pricing for maximum profitability in the market
Performance Measures:
The primary measurement of success for this position is the overall growth of volume and profitability of our Utility Infrastructure business unit. Other measurements are as follows:
Utilization rate goal of 60%
Technical accuracy and completeness of projects as measured by client satisfaction and construction
Training and mentoring efforts
Growth of Utility Infrastructure business in strategic markets
Active participation in project pursuits
Active participation in professional organizations
Number of client relationships established and maintained
Meeting effectiveness as measured by presenting information, solving problems, making decisions
Keeps leadership informed of project status
Maintains professional relationship with staff and elicits cooperation
Keeps up with codes, design guidelines, policy manuals and their application
Explores alternative and innovative approaches to problems before deciding on a course of action
Performs effectively under pressure
Qualifications
Education: Bachelor's Degree (Master's or PhD preferred) in Environmental Engineering or Equivalent
Experience:
Registered engineer with 15 or more years diversified Utility Infrastructure engineering/management experience
Broad technical knowledge of the utility infrastructure engineering (drinking water, wastewater, stormwater) and construction industry, with specific areas of technical expertise
Experience in sales and marketing of services, as well as a track record of building client relationships
Demonstrated network of existing clients and ability to pursue new client relationships
Proven leadership ability, as well as excellent written and verbal communication skills
Certification: Professional Engineering License in at least one state, with ability to obtain Indiana licensure within six months of employment; Board Certified in Environmental Engineering (BCEE), preferred
$75k-115k yearly est. Auto-Apply 60d+ ago
Technical Capability Leader (Managing Director)
Rsm 4.4
Remote news technical director job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Technical Capability Leader
The Technical Capability Leader is a strategic and operational leader responsible for architecting and driving the Agile discipline capability within the Digital Solutions group. This leader ensures that all delivery disciplines-including Project Management, Scrum Masters, Business Analysis, Quality Assurance, Development, Data, and Solution Support-operate at peak performance and consistency within a Scaled Agile Framework (SAFe) environment. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Technical Capability Leader is accountable for defining success metrics, setting discipline expectations, and holding leaders to the highest standards of quality and delivery. This role must be able to inspire, direct, and hold other leaders accountable.
ESSENTIAL DUTIES:
Organizational and People Leadership
Lead each discipline leader in the development and execution of a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps.
Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery.
Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
Mentor and empower high-performing leaders
Process and Standards Management
Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines
Ensure a standardize Agile and SAFe practices across all teams, ensuring consistency in ceremonies, tools and performance measures
Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
Lead process audits and champion compliance with regulatory and security requirements.
Operational Efficiency and Tooling
Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
Measure and report on operational performance, proactively identifying areas for optimization and innovation.
Agile Delivery Enablement
Verify leaders' partner with Scrum masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity
Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates
Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
Quality and Continuous Improvement
Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption
Lead process audits to identify and implement improvement opportunities
Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs.
Stakeholder Engagement and Communication
Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy
Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels
QUALIFICATIONS:
EDUCATION
Bachelor's degree in information technology, Computer Science, or related field
TECHNICAL SKILLS
Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support
Strong understanding of DevOps, CI/CD, and agile metrics
Ability to analyze workflows, identify inefficiencies, and drive measurable improvement
Strategic yet execution-focused, with a passion for operational excellence and innovation
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Strategic thinker able to align delivery capability with measurable business outcomes
Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement
Proven success in reducing bottlenecks
EXPERIENCE
Minimum of 15 years' experience managing mulit-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations.
5+ years' experience leading leaders of discipline teams
Proven success implementing and operating within a Scaled Agile or lean portfolio management environment
Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance
MANAGEMENT
Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams
Excellent communication, coaching, and change-management skills
PREFERRED REQUIREMENTS
Master's degree preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $199,100 - $353,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$110k-153k yearly est. Auto-Apply 33d ago
Senior Director Technology Partners - Databricks
The International 4.1
Remote news technical director job
Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
Overview:
Precisely's Channel & Ecosystems team is expanding and we are looking for a talented senior manager to develop, grow and manage our strategic partnerships with the largest Data Cloud and ecosystem providers for our full portfolio of capabilities. This role will collaborate with the SVP of Channels & Ecosystems Sales as well as the CRO, COO, CTO, CPO and at times the CEO to negotiate partnership agreements in order to accelerate adoption of our capabilities by opening new customer segments and revenue sources. This position is responsible for managing all aspects of joint solution development, Market Places listings and transactions, Cosell, GTM, enablement and customer success pertaining to the strategic partnerships. This is a remote position anywhere in the US or Canada.
What you will do:
Establishing overall partnership business plan to with agreed joint scorecard metrics
Identifying and executing new strategic partnership agreements for your managed Technology partners
Launch joint technology solutions to Cosell to customers and drive revenue growth
Manage executive engagement and sponsorship for Precisely ELT and partner ELT. Engage on joint publicity and marketing of the partnership.
Leverage Marketplaces for expanded GTM and ensure Marketplace listings are in place.
Manage strategic planning and business reviews with managed partners to ensure expectations are met
Function as an advocate for our strategic partnership between Precisely and partner sales teams to drive account planning, lead sharing and pipeline closing.
Staying up to date on the cloud/analytics marketplace to identify the strongest partnership opportunities for Precisely
Execute on Partners' programs to obtain partner status levels, earn incentives, MDF and participate in certifications and other partner program benefits.
Develop a joint marketing plan with agreed marketing investments for the managed partners.
What we are looking for:
Bachelor's Degree (Equivalent work experience will be accepted in place of the education requirement)
8-10 Years of experience in developing and executing strategic partnership agreements with Technology partners
Project Management experience
Ability to juggle multiple projects in a fast paced environment
Established relationships with C-suite executives (3+ years of demonstrated engagement)
Stellar written and verbal communication skills. English required
Travel is required: Yes ~50% when needed
Sales experience in a software company is preferred
#LI-GB1 #LI-Remote
The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice
$126k-192k yearly est. Auto-Apply 12d ago
Technical Director - 2026
Contemporary American Theater Festival 3.2
Remote news technical director job
The Contemporary American Theater Festival at Shepherd University is welcoming applications for the position of TechnicalDirector. CATF, leading producer of contemporary plays, is dedicated to telling diverse stories and developing new American theater. The festival premieres or produces multiple plays per season in 3 venues (2 of which perform in rotating repertory). We are committed to supporting the unique needs of new work while fostering an environment of fun and company community. Located an hour from DC, CATF makes its home in one of America's coolest small towns, Shepherdstown, WV.
CATF's Technical Direction Department consists of venue specific TD's who are responsible for realizing the scenic design(s) in their assigned space. TechnicalDirectors will work closely with Festival Management to set the budget for their venues and with the scene shop to schedule, manage, and participate (as able) in the construction of their productions. TechnicalDirectors are supervised by the Festival TechnicalDirector, who assists with build scheduling and materials ordering for all venues. The Technical Direction teams is typically 4 people (three venue TDs, and one Festival TD)
CATF's designs are often realistic and in close proximity to audiences, so attention to detail is essential. Applicants must have knowledge of modern drafting techniques and multiple styles of set construction (carpentry, welding, etc). Some venues perform in rotating repertory so, experience or education in repertory design is an advantage, but not required if the applicant can clearly demonstrate the ability to think proactively about creative, efficient rep solutions. The festival's dedication to incubating new work can mean script and design adjustments throughout the build and tech process. CATF values those who are able to collaborate toward practical and artistically-sound solutions in a time-sensitive environment. Flexibility and positivity are key.
All stages and shops are air conditioned and equipment is well appointed and cared for.
The TechnicalDirector position is seasonal, with remote work starting May 7, and moving to campus around May 21 (flexible). The TD position ends July 12 . All CATF company members are provided free air conditioned housing within walking distance of the theaters and workspaces (also air conditioned) 1-2 meals per day during tech, and free use of University gym, pool, and laundry facilities.
CATF is committed to producing and sharing art in an inclusive, collaborative, anti-racist, and anti-oppressive environment. To learn more about CATF's anti-racist and anti-oppressive values, visit the ARAO website page.
Interested applicants should submit a resume and three references (either with your resume, OR in the box below) along with a relevant portfolio (website, PDF, or Shared Drive link). Interviews typically begin in late January and continue through the spring; this posting will remain open until the position(s) have been filled.
Please visit ************ to learn more about us and our upcoming summer season.
CATF is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationality, ethnicity, Veteran, or ability status. CATF makes hiring decisions based solely on qualifications, merit, and business needs at the time. If you have any questions or need assistance completing the application, please email us at *************.