NexHealth jobs - 38 jobs

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role We're looking for a Staff Data Scientist who wants to build. You will design NexHealth's financial data foundation from the ground up: the pipelines, models, and dashboards that power revenue reporting, forecasting, and decision-making across the company. This is a zero-to-one role where you will move fast, ship scalable systems, and apply first-principles thinking to every modeling decision. If you love combining engineering with analytical depth, this is your canvas. What You'll Do 7+ years of experience in data science, analytics engineering, or equivalent quantitative roles within SaaS or technology companies. 3+ years building or maintaining financial data systems using Snowflake, dbt, and a BI tool such as Sigma, Looker, or Tableau. Demonstrated experience modeling SaaS metrics (ARR, churn, CAC payback, retention, LTV) using SQL and a programming language such as Python or R. Experience designing and automating data pipelines using APIs from Stripe, Chargebee, Salesforce, or similar platforms. Hands-on experience implementing data quality testing, CI/CD, and version control practices for analytics. Proven ability to translate quantitative insights into actionable recommendations for executive or product leadership. Bachelor's degree (or higher) in Computer Science, Data Science, Statistics, Mathematics, or a related technical field. A builder mindset: excited by blank slates, scaling impact through automation, and simplifying complexity through systems. What You'll Bring At least seven years of experience in data science or analytics engineering at a high-growth SaaS company, ideally where you built foundational systems Strong skills with modern data stacks such as Snowflake, DBT, and Sigma (or similar BI tools) Deep understanding of SaaS financial metrics such as ARR, churn, retention, lifetime value, and CAC payback, and how to model them in SQL and code Experience designing automated data pipelines and forecasting systems using APIs from tools like Chargebee, Stripe, or Salesforce Solid engineering instincts, including version control, testing, and CI/CD for analytics Strong communication and storytelling skills that connect insights to decisions A builder mindset: excited by blank slates, scaling impact through automation, and simplifying complexity through systems Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

A leading GenAI company in Palo Alto seeks a Senior Director of UI/UX to lead innovative design strategies for enterprise applications. The role involves overseeing the complete design lifecycle, mentoring a high-performing team, and directly engaging in UI design and front-end development. Candidates should have over 12 years of UI/UX experience, ideally with a focus on AI-driven products and modern frameworks like React. This position offers competitive compensation and opportunities for growth in a collaborative environment. #J-18808-Ljbffr

## Senior Director, UI/UX - Enterprise, GenAI & Agentic Experience DesignLocation: Palo Alto, CAReports to: Chief Product Officer**About Uniphore**Uniphore is one of the fastest-growing Enterprise GenAI companies-built-for-scale and designed for the enterprise. We drive business outcomes across multiple industry verticals and enable some of the largest global deployments. At Uniphore, we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data, knowledge, agent model training, deployment, operationalization, and applications that act both as conduits for GenAI actions as well as sources of training data for our models. Unlike mega-tech vendors who deal with decades of legacy code-or startups with no enterprise customer base-we are uniquely positioned to capitalize on the GenAI moment. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees.**Role Summary**We are seeking a visionary yet hands-on Senior Director of UI/UX to lead the design and front-end experience strategy for our next generation of enterprise products. This leader combines deep expertise in user experience, interaction design, visual design, and front-end development with a strong understanding of how GenAI and agentic systems will transform human-software interaction.You will oversee the full design lifecycle-research, conceptualization, prototyping, execution, and delivery-while also rolling up your sleeves to design and build high-fidelity prototypes and front-end components. This role requires a rare blend of strategic product thinking and hands-on craft.**Key Responsibilities****Leadership & Strategy*** Define and lead the end-to-end UX vision for enterprise applications, driving intuitive, scalable, high-performance experiences.* Develop the future-state design strategy for agentic and AI-driven workflows where AI systems proactively collaborate with users, automate tasks, and execute actions.* Partner with Product and Engineering leadership to shape the roadmap, ensuring that experience design is a core product differentiator.* Build, mentor, and manage a high-performing team of UX designers, UI designers, researchers, and front-end prototypers.* Establish and maintain a unified design system used across products, including accessibility, motion, interaction patterns, and component libraries.**Hands-On Design & Development*** Personally produce high-fidelity UI designs, prototypes, interactive flows, and front-end components using modern frameworks (e.g., React, Vue, Angular).* Conduct hands-on usability evaluations, heuristic reviews, and design iteration cycles.* Create working prototypes for AI-driven interactions, conversational UI, agent dashboards, and automation flows.* Validate complex enterprise workflows with real users and data.**Senior Director, UI/UX - Enterprise, GenAI & Agentic Experience Design** Deep experience with user roles, permissions, governance, auditability, reliability, and enterprise trust requirements. **GenAI & Agentic Experience Design** Design experiences where users co-work with AI agents that can reason, summarize, automate, and take action on behalf of users.Shape UX that anticipates evolving human behaviors as AI undertakes more operational tasks.**Qualifications** 12+ years of UI/UX experience, including 5+ years leading design teams. Hands-on experience building prototypes with HTML/CSS/JS, and modern frameworks (React preferred). Experience designing AI-driven or intelligent system interfaces. Experience with generative AI products, LLM-driven systems, or automation/agentic workflows. Demonstrated ability to translate technical constraints into elegant, usable design. Strong storytelling and communication skills for executive audiences. Improved velocity and efficiency of campaign-to-experience delivery. **Skills and Experience** 12+ years of experience in design management both leading and building product design teams.A proven ability to lead through complexity - guiding teams to deliver intuitive, data-informed experiences across multiple interconnected products. A strong understanding of data visualization, analytics, and predictive insights, and how they inform product experience. Demonstrated impact on product strategy, user experience, and business outcomes in high-scale environments. Experience working closely with Product, Engineering, and Data Science leaders to define vision, strategy, and metrics for success. Exceptional communication and storytelling skills, with the ability to connect design vision to customer and business impact. Work with some of the most advanced GenAI technologies in the world. A collaborative, innovative culture that values creativity, experimentation, and customer success. Competitive compensation, benefits, and global growth opportunities. #J-18808-Ljbffr

A leading technology firm is seeking a VP-level First Line Sales Manager to drive the growth of their enterprise sales team. This role requires over 10 years of experience in enterprise sales, with a focus on leading teams and engaging with C-level executives. Candidates should have a strong understanding of platform architectures and demonstrated success in high-growth environments. This is a critical role in a company poised for significant growth. #J-18808-Ljbffr

See how NexHealth works for your practice Get answers from a product expert in just a few minutes See why Mid-Atlantic Dental Partners says, "NexHealth proves the value of partnering with best-in-class solutions." "Hands down the best system I've used. And I've used at least 6 others." -Shaye, Practice Administrator Please note: NexHealth interview requests and job offers only originate from nexhealth.com email addresses. NexHealth will never ask for bank information, social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving NexHealth, please notify us at: ********************** . #J-18808-Ljbffr

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role As a Solutions Engineer at NexHealth, you'll play a critical role in accelerating our mission to modernize healthcare infrastructure. You'll be at the intersection of product, engineering, and customer success - helping developers and enterprise partners design and implement powerful applications on top of NexHealth's Synchronizer API. This role is ideal for someone who thrives on solving complex technical problems, enjoys working directly with customers, and is excited to shape how real-time healthcare data can unlock innovation across the ecosystem. You'll act as the bridge between our technology and our customers' goals - ensuring every integration is both technically sound and strategically impactful. You'll collaborate with Product and Engineering to translate customer feedback into product improvements, guide developers in building scalable solutions, and ensure our partners extract maximum value from our platform. If you're passionate about APIs, developer experience, and building the infrastructure for modern healthcare, this is your opportunity to make an outsized impact. What You'll Do Be the subject-matter expert on NexHealth's Synchronizer API - advising prospects and customers on architecture, data modeling, integration patterns, reliability, and performance best practices. Partner with Account Executives during pre-sales cycles to understand customer workflows, uncover technical requirements, design integration strategies, and clearly articulate how our platform solves their challenges. Guide customers through implementation by providing hands-on technical support, reviewing API usage, troubleshooting issues, and ensuring integrations are secure, scalable, and production-ready. Create clear, actionable technical resources such as integration guides, reference architectures, prototype apps, sample code, SDK examples, and demo environments to help developers self-serve and accelerate time to value. Translate complex technical concepts into concise, accessible explanations tailored to both technical and non-technical audiences, including engineers, product leaders, and operational stakeholders. Collaborate cross-functionally with Product, Engineering, and Customer Success to surface customer insights, influence product roadmaps, improve API usability, and help refine documentation and developer experience. Act as a trusted technical advisor post-launch by monitoring integration performance, helping optimize throughput and reliability, and ensuring long-term success through best practices and proactive guidance. What You'll Bring Technical expertise: Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience. You've built, consumed, or debugged APIs and understand modern integration patterns (REST, JSON, OAuth2, webhooks). 7+ years of experience as a Solutions Engineer, Technical Account Manager, or similar technical customer-facing role in a SaaS or API-driven company. Strong problem-solving skills - you're comfortable diving into logs, testing endpoints, and debugging customer code to identify root causes. Exceptional communication skills - you can confidently present architectural recommendations to executives and pair-program with developers. Experience designing and supporting integrations with complex or regulated data systems; healthcare data (EHR/PMS) familiarity is a strong plus. A builder's mindset - you're motivated to create solutions, documentation, and processes that make others more effective. Proven ability to manage multiple projects simultaneously, balancing technical depth with business priorities. A collaborative spirit and curiosity to learn - you act as an extension of the customer's engineering team and advocate for their success within NexHealth. Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Location: Palo Alto CA, hybrid onsite 3 days a week Your Career As the Senior Manager Customer Success Operations, you will empower customers to discover and realize the full value of Uniphore, delivering a best in class customer experience at every CX touchpoint. As the RevOps partner to the CX org, you will work closely with our Customer Success Leadership team to lead initiatives that accelerate customer value, own business critical operations, and identify opportunities to improve gross dollar retention / net promoter scores. You will lead strategic planning and execution, process design, CX enablement, & identify new ways for the team to improve operational rigor. You will guide and improve success renewals forecasts and capacity models, lead workforce management strategy, and support AI, automation and tooling investments. You will also own the KPI / metrics for the CX organization. Your work will ensure we deliver for our customers today, while making the right strategic bets for tomorrow. You will report to the VP of Revenue Strategy & Operations. We are looking for a strategic, analytical RevOps partner who will work alongside our innovative and results-oriented CX team. This person will be passionate about the CX space, thrive working across teams to get things done, and excited to help us scale Uniphore towards IPO readiness. What You'll Achieve Serve as strategic advisor to CX Leadership on end-to-end service model design and planning. Develop analyses and recommendations that inform strategic decisions Define a best-in-class CX enterprise operating model across onboarding, implementation, value realization, continuous improvement, & renewals that ensures ARR renewal rates > 90%. Drive standardization across regions to a common post sale CX operating model while supporting localization to different countries and cultures. Automate and embed those CX activities and tasks in tools / processes that improve efficiency. Lead through influence and partner across Customer Success, RevOps, Finance, & Sales to get things done together Guide CX renewal forecast and capacity model, delivering headcount and staffing recommendations. Drive the Net Promoter Survey process and customer health cores to identify early indicators of renewal risks. Support and lead workforce management decisioning. Design and optimize staffing plans, scheduling and resource allocation to maximize efficiency and customer experience Design and implement processes at scale, including tiering and routing strategies, escalation pathways, and global operating procedures. Support AI, automation and tech stack strategy Design and drive global operating cadences including KPI reviews that surface risks, trends and opportunities. Execute performance analyses that diagnose root causes and develop recommendations. Partner with GTM systems and analytics team to develop new dashboards and insights Collaborate with the Enablement function to streamline and compress CX time to new hire onboarding; ensuring success team members can add value quickly to their assigned accounts. Guide development of new paid service offerings including pricing, packaging and margin strategy. Ensure success from design through to launch and ROI measurement Skills You'll Need To Bring 8-10+ years in CX Strategy and Customer Operations at the Enterprise / G2000 level both directly with enterprise clients and through global systems integrators and large regional resellers. Experience working across all regions (AMER, Europe, Middle East, & Asia) Passion for and applied experience in Customer Success teams Proven expertise with Excel/Salesforce and building capacity models Analytical skills with the ability to translate data into strategic recommendations Executive presence and the ability to communicate and influence across audiences and levels (e.g. C-Suite, CX, Sales, & Finance) Systems-oriented thinker who optimizes processes and builds frameworks for scale High ownership mentality, with proven experience tackling ambiguous problems, remaining adaptable and working through complex initiatives across teams Experience with AI and digital tooling, or strong willingness to learn BA/BS required; advanced degree preferred Nice To Haves Experience with statistical methods, SQL, Tableau, Python and/or other advanced analytics and BI/Dashboarding Experience as an admin for tools like DevRev, PlanHat, Totango/Catalyst, or other customer success platforms Location The position is based in either Palo-Alto / Bay Area California with 3 days per week in office. Hiring Range: $154,400 - $212,300 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore is the global leader in Conversational AI and Automation. We're transforming the way enterprises engage with customers, employees, and data through voice, video, and text interactions. As part of our continued growth, we're seeking an experienced Staff QA Engineer to lead quality initiatives across our AI-driven SaaS platforms. Position Overview As a Staff QA Engineer at Uniphore, you'll drive the strategy, design, and execution of large-scale QA initiatives for AI/ML and cloud-based applications. You'll establish and evolve automation frameworks, define quality metrics, and partner cross-functionally with global engineering and product teams. This role is ideal for a hands-on QA leader who thrives in fast-paced, distributed environments and is passionate about improving quality through innovation, automation, and AI. Key Responsibilities Lead QA strategy and roadmap for Uniphore's AI and SaaS platforms, driving continuous improvements in automation, coverage, and release quality. Design and implement scalable automation frameworks for API, UI, and data validation testing using tools such as Selenium, Cucumber, Appium, or RestAssured. Partner with Data Science and Engineering teams to validate AI/ML workflows, analytics pipelines, and model integration within production environments. Build and mentor global QA teams (US, India, LATAM) and establish a Testing Center of Excellence (TCoE) focused on quality metrics and process consistency. Lead efforts in performance, security, and regression testing, ensuring Uniphore's enterprise platforms deliver reliability at scale. Perform root cause and trend analysis to identify process gaps and recommend automation or process enhancements. Document QA processes, release notes, and best practices in Confluence / Jira and maintain alignment with Agile/SAFe practices. Ensure end-to-end testing coverage across microservices, APIs, mobile, and web-based solutions in a multi-tenant cloud environment. Qualifications Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). 7+ years of QA experience Proven track record in AI/ML, Cloud, and SaaS testing (preferably within healthcare, finance, or enterprise domains). Hands-on expertise in automation tools: Selenium, Appium, RestAssured, Postman, JMeter, TOSCA, HP ALM, and Jenkins. Strong programming/scripting skills in Python, Java, or C#. Deep understanding of Agile, DevOps, and CI/CD pipelines. Experience with version control systems such as Git Sound knowledge of software QA methodologies, tools, and processes. Excellent leadership, communication, and mentoring skills. Global collaboration experience with distributed teams across India, US, LATAM, and EMEA. Proactive, self-driven, and a quick learner Preferred Skills Experience testing AI/Conversational AI, NLP, or Speech Analytics applications. Knowledge of GenAI testing frameworks, LLM workflows, or chatbot testing methodologies. Familiarity with ServiceNow, PeopleSoft, or CRM system integrations. Hiring Range: $154,400 - $212,300 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: SR AI Engineer Uniphore is a leading B2B AI-native company with decades of proven success. Engineered for scalability and tailored for enterprise needs, we drive AI transformation that delivers real business impact across multiple industries and the largest global deployments. Our Zero Data AI Cloud is built on a multimodal AI and data platform and is at the heart of this transformation, enabling businesses to swiftly deploy AI across the enterprise. At Uniphore we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data; knowledge; agents model training, deployment and operationalization; and applications that act both as conduits for GenAI actions as well as sources of training data for our models. Unlike mega-Tech vendors who have to deal with decades of legacy code, or young startups that have no Enterprise customer base, we believe we are positioned to capitalize the GenAI moment better better than any other software vendor. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees. Today, Uniphore's technology empowers over 750,000 end-users across 1,600 enterprises in 20 countries. Discover the unmatched capabilities of Uniphore-because there's no AI like it™. About the role: As a SR AI Engineer, you will positively impact our customers and end users by utilizing machine learning (ML) and Generative AI techniques. The ideal candidate will have strong foundations in computer science, algorithms, ML/NLP, superb communication skills, relevant industry experience and a proven track record of delivery under tight deadlines. Responsibilities: Evaluate, adapt, and develop new state of the art language and/or multimodal foundation models for enterprise applications Perform thorough empirical analysis of the approach and write production ready code Develop, modify and fine-tune ML/NLP and pre-trained enterprise-grade large language models (LLMs) and multi-modal models Ensure the developed models seamlessly integrate with other tools and company products and are aligned with the feedback that will be generated from enterprise customers Specify guidelines and design annotation processes for data; collaborate with data team on data preprocessing, consumption, and automated/manual annotations Evaluate product and algorithm performance using industry standard approaches and develop new evaluation paradigms; build up competencies comparing results of more complex approaches Collaborate with other teams, provide input, and contribute to the delivery of AI services for critical projects Write concise, readable, and modular code, continually improving the code, requiring minimal revision when moved to production Manage large datasets, address and resolve quality issues, and interpret data with a focus on business goals Develop clear documentation of the work plan, its evolution, and results Regularly read and assess publications on existing methods, and compare internal solutions to alternative method Qualifications & Skills Master's degree in Computer Science, Engineering, or related fields Plus minimum of 5 years relevant experience OR Bachelor's degree in Computer Science, Engineering or related experience plus a minimum of 7 years of relevant experience Minimum of 5 years of industry experience in artificial intelligence (AI), Natural Language Processing (NLP), Vision and Automatic Speech Recognition (ASR) In-depth knowledge of deep learning (DL) with expertise in PyTorch/TensorFlow In-depth understanding of Transformers, hands-on experience with the Hugging Face library, and the ability to solve NLP and ASR problems using LLMs Experience working with large datasets, addressing quality issues, and interpreting data with a focus on business goals Expertise in Python programming Hands-on experience in developing production-ready, scalable code Ability to lead projects independently and mentor and guide other team members Knowledge of deployment using environments such as: Docker, AWS, or Kubernetes Good communication skills Benefits Uniphore offers a competitive offer and premium benefits, including insurance, pre-IPO options, leave and other perks. Hiring Range: $169,800 - $233,500 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore, the leader in conversational AI software, is looking for an IT Technician with the technical expertise to support our employees across all business functions. This position plays a critical role in helping to scale our company's network to meet our company's rapidly growing business. The IT Technician will help ensure that the system's operating platform, network, and security procedures align with industry best practices and company goals. The IT Technician will report directly to the Manager of IT. Your Responsibilities Include, but are not limited to Respond to support requests via tickets/emails and phone calls within response time SLAs including ownership of issues and collaboration with the teams. Help IT create and update FAQs or procedures when resolving issues. Provide support to end-user, system setup, system deployment, and system upkeep. Update and maintain hardware and software inventory Manage user account issues like user password reset on services. Install basic IT software and update the user's system. Assist with conference room issues and routine maintenance. Work with team members in different geographical locations and time zones Help on special IT projects as needed. Your Qualifications Must Have 1-3 years of experience in a related IT industry A positive attitude toward customers and a desire to help the end user Good knowledge of troubleshooting laptop, desktop, and some network issue Good knowledge of Windows, MacOS, and some Linux Some knowledge in Azure, O365, Active Directory service, and group policy management Strong knowledge in Servers, RAID, HyperV, and VMWare products. Some knowledge in audio/visual solutions such as Cisco WebEx, Zoom, and Teams video conferencing solution Good communication both orally and in English writing at a variety of technical levels Ability to think through problems and visualize solutions Hiring Range: $54,200 - $74,500 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role It's an incredibly exciting time to join the Onboarding Team at NexHealth! With our business accelerating rapidly, we're creating scalable processes that will define the foundation for Customer Success in our high-growth environment. This team is built for operators who are eager to tackle high-impact challenges and build the future of onboarding at scale. As we grow, the demand for structured, effective onboarding has outpaced the scope of traditional responsibilities-requiring innovation, operational excellence and a deep understanding of how our product helps our customers achieve their goals. If you're ready to leave your current role to dive into a rapidly scaling startup, drive meaningful impact, and design the strategies that will elevate our entire customer journey, this is the opportunity for you. Join us to be a core part of a fast-paced, mission-driven team where you'll build, lead, and shape onboarding processes that make a tangible difference for our customers and our company. What You'll Do Lead onboarding for new medical practice clients, ensuring a smooth 30-day setup process that includes installation, customization, training, and consultation. Deliver a high-touch, "white glove" experience from the moment of purchase to full adoption, setting a positive first impression and building a foundation for long-term customer satisfaction. Act as the primary point of contact for customers during onboarding, guiding them through each step and addressing any questions or challenges. Collaborate closely with cross-functional teams to ensure that onboarding aligns with customer goals and maximizes their ability to leverage our product effectively. Track and measure onboarding success, continuously improving processes to drive customer adoption and satisfaction. What You'll Bring 2-4 years of experience in a customer-facing onboarding, implementation, or customer success role at a SaaS company Available to be on-site a minimum of two days per week Experience implementing technical products, including guiding customers through software setup, integrations, training or process configuration Ability to consult with customers to understand their goals, recommend best practices, and drive business outcomes Proven ability to manage multiple projects concurrently, onboarding projects Excellent written and verbal communication skills Experience using CRM or project management tools such as Salesforce, HubSpot, Asana, or Trello High technical aptitude with the ability to quickly learn complex software systems, troubleshoot configuration issues, and communicate technical concepts to non-technical users Experience working with small businesses or healthcare customers, particularly those with limited technical resources Bonus Points For Experience in onboarding customers to a product that integrates with external systems such as APIs or practice management software Familiarity with dental or medical technology platforms Background working in a fast-paced startup or scale-up environment Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role We are seeking an experienced Engineering Manager to lead the development of the Sync Core. Synchronizer provides native, real-time, bidirectional synchronization between numerous EHR systems of record and NexHealth's harmonized central database. This foundation enables healthcare innovators to focus on improving patient experiences and outcomes-while we handle the underlying infrastructure. This work represents step two in our three-step master plan. You'll play a critical role in increasing engineering quality and execution velocity across the organization, making it easier and faster to build and extend Synchronizers. You'll partner with multiple engineering teams and product managers to define the next-generation Synchronizer API offering. This is an excellent opportunity for a hands-on leader who thrives in fast-paced environments and enjoys solving novel systems challenges. No prior healthcare experience required. What You'll Do Build and develop a high-performing team: Hire exceptional engineers and support their long-term growth through mentorship, coaching, and leadership development. Raise the bar on engineering excellence: Uphold strong technical standards through processes like architecture reviews, testing, and code quality practices. Drive platform strategy: Partner with engineering and product leadership to shape and execute long-term platform roadmaps, including the next-generation Synchronizer API. Lead cross-team execution: Coordinate closely across multiple engineering groups to deliver complex, cross-cutting, high-impact initiatives. Foster a strong engineering culture: Promote ownership, innovation, reliability, and continuous improvement as core expectations for the team What You'll Bring 5+ years of experience leading engineering teams, including managing managers A proven track record of coaching, developing, and supporting both engineers and managers Deep experience delivering complex, large-scale infrastructure or distributed systems Strong judgment in balancing engineering velocity with long-term technical quality Excellent collaboration skills with the ability to partner effectively across Product, Sales, Customer Success, and cross-functional stakeholders Demonstrated ability to define and drive technical and organizational roadmaps with measurable impact A builder mindset with a history of scaling teams and systems in fast-paced, high-growth environments Strong ownership and initiative, especially in ambiguous and evolving contexts The ability to act as a change agent, helping guide our transformation into an API-first organization A bias for action and data-driven decision making First-principles thinking applied to both technical and organizational challenges Deep care for people development, team health, and long-term success Alignment with NexHealth's mission and core values BS/MS in Computer Science or a related field, or equivalent practical experience Compensation Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of NexHealth's total compensation package for employees. Other benefits may include stock options, an unlimited paid time off policy, and up to 100% coverage on medical, vision and dental insurance. Base Salary Range: $213,000 - $268,000 USD per year (based on experience and location) Equity: Competitive stock options Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Location: Hybrid, Palo Alto, CA Department: Engineering Reports To: Director, Forward Deployed Engineering About Uniphore Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI. Inspired by the simplicity of consumer AI and with a deep understanding of the scalability and security required for businesses - we provide a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI's potential as a transformative force for businesses - with openness, trust, and scalability provided by an AI solution that is unmatched by any other. Our Business AI Cloud is a complete AI platform to power the Agentic Enterprise. It unifies data, knowledge, models, and agents in a secure, composable stack - enabling business users to deploy AI agents instantly and IT leaders to scale trusted, enterprise-grade applications About the Role As a Senior Forward Deployed Engineer (Sr. FDE) at Uniphore, you will take technical ownership of strategic AI solution deployments and lead the architecture, prototyping, and delivery of customer-specific applications on our Agentic AI platform. This role demands a deep technical skillset, sharp solution thinking, and the ability to guide both customers and internal teams through complex, high-stakes AI projects. You're not just coding - you're solving some of the most exciting challenges and problem solving in enterprise AI rollout, spanning enterprise data pipelines, multi-agent orchestration/workflows and RAG/SLM finetuning. Responsibilities Lead the technical solution design and implementation of large-scale Agentic and Knowledge AI solutions for key enterprise clients. Act as the primary technical point of contact during solution development and post-deployment optimization. Own and execute projects end-to-end: from integration design to agent workflows and full-stack delivery. Customize platform components as needed-integrating new APIs, building reusable tooling, or extending platform logic. Collaborate closely with cross-functional teams internally and with customers to ensure solution success. Provide structured feedback to Platform Engineering and Product on feature gaps and customer pain points. Contribute to technical best practices and accelerate solution delivery through reusable assets, frameworks, and documentation. Champion observability, monitoring, versioning and telemetry to ensure trustworthy and auditable AI agents. Stay current on RAG, LLM/SLM advancements, Agentic AI tooling, vector/graph databases, retrieval optimizations, multi-modal systems, evaluation frameworks, GPU/Infra trends, fine tuning techniques, security/guardrails and broader landscape of Enterprise & Agentic AI. Qualifications Undergraduate, master's degree or Phd in Computer Science or Data Science 6-10+ years of experience in engineering, with 2+ years in customer-facing or field roles. Proven success building and deploying AI/ML or data-intensive applications in production. Deep full-stack development skills (Python, Node.js/Go, React/Vue) and DevOps experience (Docker, K8s, CI/CD). Expertise in building data pipelines and integrating with enterprise systems (REST, Python, SQL, GraphQL, Webhooks etc). Solid understanding of LLMs, Prompt engineering/tuning, Vector DBs (AstraDB, Pinecone, Weaviate etc), RAG pipelines (LlamaIndex, Haystack) and Agent/Workflow Orchestration (LangChain, LangGraph, CrewAI) Knowledge of SLM Finetuning and Distillation is big advantage. Experience and knowledge of Agentic development platforms and experience building and delivery enterprise agentic solutions is a huge advantage. Ability to translate ambiguous customer needs into actionable engineering plans. Strong leadership, mentoring, and project ownership abilities. Excellent communication and collaboration across technical and business stakeholders. Hiring Range: $140,400 - $193,050 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Client Executive - Strategic Accounts This role is based out of the San Francisco Bay Area Position Summary We are seeking a proven enterprise sales leader to drive strategic growth with Fortune 500 and Global 2000 clients. The ideal candidate is an elite C-suite-oriented Client Executive who excels in navigating complexity, shaping vision at the executive level, and closing transformative, multi-million-dollar AI deals. This is a high-impact role for someone who thrives on executive engagement, strategic orchestration, and outcome-based selling - not transactional sales. Key Responsibilities Strategic Account Management Develop and execute multi-year account strategies for target enterprise clients (typical TCV $1M-$30M+). Position Uniphore as a strategic business transformation partner, not a point solution provider. Build and sustain trusted relationships with economic buyers and executive sponsors across the C-suite. Lead whitespace analysis, territory planning, and account expansion to maximize customer lifetime value and wallet share. Drives regular account planning and executive mapping. Sales Execution Own the full enterprise sales cycle - from executive prospecting to multi-stakeholder negotiation and close. Consistently achieve and exceed $2M-$4M in annual new and expansion ARR. Navigate complex procurement, legal, and security reviews to drive predictable closure. Develop business cases and ROI frameworks that align to board-level priorities and measurable outcomes. Structure and negotiate multi-year agreements with TCVs exceeding $10M+. Cross-Functional Leadership Operate as the “CEO of your territory”, orchestrating internal teams across Solutions Engineering, Services, Product, Legal, and Executive Leadership. Partner with Product and Marketing to influence roadmap priorities and thought leadership initiatives. Mentor peers and emerging sellers in best-in-class enterprise selling practices. Pipeline Development & Market Engagement Build and maintain 3-5x pipeline coverage through strategic prospecting, executive networking, and partnership development. Drive net-new opportunity creation and expansion within assigned verticals or regions. Represent Uniphore at industry conferences, executive summits, and partner events to elevate brand and visibility. Required Qualifications Experience 10+ years of enterprise technology or SaaS sales with a track record of consistent quota attainment. 5+ years selling directly to the C-suite (CIO, CMO, CXO, CEO) within Fortune 500 / Global 2000 enterprises. Proven success closing $2M+ ACV / $10M+ TCV deals and managing complex 6 to12-month sales cycles. Recognition for top-tier performance (President's Club or top 10-20% of sales org). Industry & Domain Expertise Knowledge across AI/ML, SaaS, cloud, data platforms, cybersecurity, or digital transformation solutions. Experience selling into Banking, Insurance, Retail, Telecommunications, or BPO/Consulting sectors. Deep understanding of enterprise procurement, compliance, and governance processes. Skills & Competencies Executive presence and gravitas in C-level discussions. Strategic acumen to link Uniphore's AI capabilities to business transformation outcomes. Mastery of consultative and value-based selling (e.g., MEDDPICC, Challenger, Command the Message). Exceptional communication and storytelling skills that articulate impact and differentiation. Proven negotiation and deal-structuring expertise. Ability to thrive in fast-paced and high-growth environments. Technical & Educational Requirements Bachelor's degree required Proficiency with Salesforce, sales engagement platforms, and productivity tools. Willingness to travel up to 50% within territory. Preferred Qualifications Experience with leading enterprise vendors (e.g., Microsoft, Oracle, AWS, Google Cloud, Snowflake, Databricks). Existing executive relationships within target verticals. Expertise in land-and-expand strategies and multi-year enterprise growth. Proven success building ROI models that secure board-level sponsorship. Multilingual fluency aligned with region preferred. Compensation & Benefits Base Salary: $175,000 - $200,000 (commensurate with experience & location) On-Target Earnings (OTE): $350,000 - $400,000 (50/50 split) Accelerators: Uncapped commissions with performance-based multipliers President's Club: Annual recognition and incentive trip for top performers Equity & Long-Term Incentives: Competitive stock option grants with performance-based refresh awards Benefits: Comprehensive health, dental, and vision coverage 401(k) or pension (varies by geography) Flexible PTO policy Professional development and enablement programs Hiring Range: $289,600 - $398,200 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role As our Director of Software Engineering, you will lead and scale the engineering teams responsible for building our customer-facing applications and developer infrastructure. This is a high-impact role for a seasoned engineering leader who balances technical depth, product intuition, organizational leadership, and strong cross-functional collaboration. You'll work closely with Product, Design, Operations, and other Engineering leaders to shape and deliver the roadmap, elevate engineering excellence, and ensure our architecture supports NexHealth's growth and innovation goals. This role gives you the opportunity to influence the direction of the product, scale multiple teams, and help build the engineering organization that powers healthcare's modern infrastructure. What You'll Do Drive strategic technical leadership: Own the long-term vision and technical strategy for critical areas of NexHealth's platform. Develop and grow high-performing teams: Hire, mentor, and retain top engineering talent; grow emerging leaders; and foster a culture of excellence, ownership, and innovation. Lead execution across teams: Oversee delivery of complex initiatives spanning multiple teams, ensuring strong alignment between product goals and technical execution. Collaborate cross-functionally: Partner closely with Product, Design, and Go-to-Market teams to deliver best-in-class customer experiences. Provide technical oversight: Guide architecture, scalability, and maintainability across product domains, championing high standards in code quality, testing, reliability, and security. Shape org structure and culture: Build organizational structures, career paths, and team processes that enable high performance and a strong engineering culture. What You'll Bring 10+ years of experience in software engineering with a proven track record of technical excellence and product delivery 7+ years of engineering leadership experience, including directly managing managers and scaling large teams Demonstrated success in people leadership, including coaching, performance management, and career development Extensive experience building and delivering complex, customer-facing software products at scale Strong strategic and product judgment, with the ability to balance near-term execution with long-term technical investments Proven ability to lead through influence, collaborating cross-functionally with Product, Design, Sales, Customer Success, and Executive stakeholders Track record of defining and driving engineering and organizational roadmaps with measurable business impact A builder mindset with a history of scaling teams and systems in fast-paced environments Strong ownership and initiative in ambiguous, evolving contexts A bias for action and data-driven decision making First-principles thinking applied to technical and organizational challenges Deep care for people development and long-term team health Strong alignment with NexHealth's core values and mission Bachelor's or Master's degree in Computer Science, Engineering, or a related field - or equivalent practical experience Compensation Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of NexHealth's total compensation package for employees. Other benefits may include stock options, an unlimited paid time off policy, and up to 100% coverage on medical, vision and dental insurance. Salary Range: $264,000 - $310,000 USD per year (based on experience and location) Equity: Competitive stock options Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role As a Demand Generation Lead, you will architect and own our full-funnel marketing strategy, from high-funnel brand awareness to mid-funnel education and bottom-funnel lead capture. You'll design scalable, repeatable acquisition and expansion programs that deepen engagement and accelerate revenue - partnering closely with Sales, Customer Success, Product, and RevOps. This is a hands-on builder role for someone who thrives in fast-paced, high-growth environments. You love using data and product signals to surface the right accounts to engage, and you know how to translate insights into personalized, multi-channel experiences. You'll lead both strategy and execution for your first 9-12 months, with a clear path to team leadership as you “nail and scale” our growth formula. You'll be joining a lean, talented, and highly collaborative marketing team where your work will have meaningful, immediate impact. This role gives you the opportunity to shape and scale the future of our full-funnel marketing engine, experiment with cutting-edge AI-powered workflows, and help drive the revenue growth that fuels NexHealth's mission. You'll also benefit from competitive compensation, stock options, flexible work arrangements, and comprehensive health coverage-all while doing high-impact work that accelerates innovation in healthcare. What You'll Do Demand Gen Strategy & Ownership: Develop, execute, and optimize full-funnel demand gen strategies that drive awareness, engage prospects, and drive action across the buyer's journey. This includes lead scoring, lifecycle management, and account-based marketing. Build nurture and lifecycle campaigns that guide prospects from first touch through activation and expansion. Channel & Budget Management: Manage the demand gen budget across channels and campaigns, ensuring spend efficiency and alignment with goals (cost per demo performed, ROAS). Leverage our agencies that provide creative, website, and distribution support. Cross-Functional Collaboration: Partner with Revenue Operations, Sales, Customer Success, and Finance to align on lead definitions, pipeline goals, and performance metrics. Serve as a builder who thrives in ambiguity, drives projects from conception to execution, and shares learnings with the broader team. Data-Driven Experimentation & Optimization: Identify bottlenecks, propose hypothesis-driven optimizations, and continually refine channel mix through testing and analysis. Create repeatable campaign playbooks that can be scaled across segments and regions. AI and Automation as a Force Multiplier: Leverage AI for research, analytics and reporting, campaign ideation, and prospect engagement. Partner with Revenue Operations to evolve processes, workflows, and data hygiene that enable scaling. Drive Measurable Pipeline Growth: Increase the number of qualified sales demos and bookings sourced from new and existing prospects while maintaining or reducing acquisition cost. Grow and Engage Marketable Database: Deliver month-over-month increases in the size of our engaged prospect database while improving engagement rates and converting more of our audience into MQLs and sales-qualified opportunities. Improve Full-Funnel Performance: Show continuous optimization across the buyer journey, from first touch to post-sale expansion, improving conversion rates at every stage. Establish Operational Clarity & Excellence: Create clear visibility into ROI across channels and campaigns, supported by actionable insights and reporting. Built Scalable Systems & AI- Driven Efficiency: Implement processes, reporting structures, and martech integrations that support long-term growth. Demonstrate measurable time-savings and/or performance improvements through AI-enhanced workflows. What You'll Bring: 8+ years of B2B SaaS growth/demand gen experience with ownership of end-to-end demand strategies Strong analytical and data-driven skillset with comfort diving into data independently Hands-on technical experience with modern marketing tools such as HubSpot and Visual Website Optimizer Curiosity and practical experience incorporating AI into marketing workflows Strong collaboration and communication skills with the ability to turn metrics into narrative A builder mentality, thriving in fast-paced, ambiguous environments and excited to architect systems that scale Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About The Role As our Staff Data Engineer, you will own and evolve the foundational data systems that power NexHealth's analytics and unlock the next generation of customer-facing insights. This is a hands-on, high-ownership role that combines architectural influence with deep execution. We need to expand our data capabilities for scale and improve our daily operations and enable self-service. You will drive the transformation of our data infrastructure. You will design data pipelines, refactor the warehouse architecture, and lay down the modeling foundations that enable trusted analytics across the company. This work directly supports our mission to become the API for healthcare. With access to a rich and growing corpus of medical data, you will help NexHealth become a leader in data strategy, intelligence, and customer enablement. This role is ideal for a Staff-level engineer who has seen and built great data platforms, is not afraid of legacy, and thrives in environments where the vision is clear, the systems are evolving, and the company is depending on data to unlock its next stage of growth. What You'll Do Own the Data Platform Lead the architectural evolution of our data warehouse, modeling layer, and pipeline structure Refactor core data models to support fast, self-serve access and shared understanding across teams Build reliable ingestion and transformation systems that abstract over messy or fragmented inputs Take responsibility for the structure, reliability, and extensibility of our warehouse and modeling layers Replace brittle vendor-based pipelines with scalable, maintainable ingestion and transformation infrastructure Build in observability, alerting, and validation to ensure the platform can scale with confidence Drive Strategic Data Initiatives Collaborate closely with Staff-level analysts, engineers, and data consumers to unblock their workflows and enable data insights. Partner with software engineers to anticipate and manage upstream schema changes and database shifts Define and enforce clear data contracts and interface boundaries Shape how the company can eventually leverage data science, customer segmentation, and industry-wide insights What You'll Bring 7+ years of experience in data engineering or software engineering with a focus on building scalable, well-tested systems Advanced fluency in SQL and Python with strong instincts around modular modeling, optimization, and abstraction Experience building on top of a modern managed data warehouse such as Snowflake, BigQuery, or Redshift Proven history of taking ambiguous, fragmented data systems and turning them into reliable, documented, high-trust platforms Ability to operate independently at a Staff level with a high sense of ownership A background in strong engineering cultures or top-tier product environments where quality, velocity, and ownership coexist Passion for clarity, simplicity, and helping teams move faster without cutting corners Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Company Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI's potential as a transformative force for businesses - with openness, trust, and scalability provided by an AI solution that is unmatched by any other. Your Career As the Senior Manager Sales Enablement, you'll be a key leader focused on driving growth and sales productivity. You will report to the Vice President of Revenue Operations and focus on producing training and enablement materials on our solutions / products, our selling processes and our sales tools ramping new hires and tenured reps to elite levels of sales productivity. Responsibilities Jira Project Board: As we receive new requests and product launches you will own development and management of our Jira board to track all the projects and requests coming into the team and ensuring completion. Sales Process: Create enablement materials on our forecasting, pipeline management, opportunity management, sales qualification, and selling methodologies enabling faster time to first deal with our sales leaders. Solution / Products: Together with Product Marketing you will collaborate to build enablement materials to more rapidly scale up on our products and solutions. Sales Kickoff: Collaborate on the sales kickoff to launch new products and capabilities for our sellers. Create memorable interactive training that sellers can draw on when working with clients and partners. Collaborate: with cross functional teams to deliver consistent messaging and manage centralized playbooks, content, and messaging. KPI/Metrics: establish metrics and KPI for measuring the impact of enablement Experience 10+ years of Sales / Revenue Enablement experience Experience in Enterprise sales business selling multi-year TCV deals $1M+ Experience leading offshore / global teams to high performance standards Deep experience in creating interactive engaging content for G2K sellers Experience collaborating with Solution Architects on technical training preferable AI related training. Experience with Seismic preferred and other AI enablement tools Experience with acquisition integration where you need to cross train newly acquired sellers. 5+ years working with SVP/VP/CRO level individuals in support of achieving bookings targets 2+ years of prior experience working in one of the following businesses SaaS, AI/ML, or Cybersecurity industries Experience with consumption-based business models helpful Skills & Competencies Very strong sills in video editing and Seismic learning building. Outstanding communication, presentation, and storytelling abilities to influence Sales with a soft touch. Ability to thrive in fast-paced, dynamic environments with ambiguity Location The position is based in either Palo-Alto, CA or remote on the West Coast for easy travel to the Bay Area. Travel will be required at least 1 week per month to Palo Alto if remote. Hiring Range: $154,400 - $212,300 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Founded: 2017 Headquarters: San Francisco, CA Funding: $177M Series C Employees: 200+ Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs About the Role We are looking for a Senior Engineering Manager - Software to lead and scale our engineering teams responsible for building customer-facing applications and developer infrastructure. This is a high-impact role for an experienced engineering leader who excels at balancing technical depth, product intuition, organizational leadership, and cross-functional collaboration. You will work closely with Product, Design, Operations, and other Engineering leaders to define and execute on our roadmap, while scaling the team and raising the bar on engineering excellence. You'll be instrumental in influencing the direction of the product and ensuring the architecture supports NexHealth's growth and innovation goals. What You'll Do Strategic Leadership: Drive the long-term vision and technical strategy for critical areas of NexHealth's platform. Team Development: Hire, grow, and retain top engineering talent; mentor emerging leaders; and foster a culture of excellence, ownership, and innovation. Execution Excellence: Own the delivery of complex initiatives across multiple teams, ensuring clear alignment between product goals and technical execution. Cross-functional Collaboration: Partner with Product, Design, and Go-to-Market teams to deliver best-in-class customer experiences. Technical Oversight: Guide system architecture, scalability, and maintainability across product domains; champion best practices in code quality, testing, reliability, and security. Org & Culture Building: Shape organizational structures, career paths, and team processes to promote high performance and strong engineering culture. What You'll Bring 7+ years of experience leading engineering teams, including managing managers or larger organizations Exceptional people leadership skills with a proven track record of coaching and developing engineers and managers Deep experience delivering complex, customer-facing software at scale Strong judgment in balancing product velocity with long-term technical quality Demonstrated ability to define and drive both technical and organizational roadmaps Excellent cross-functional collaboration skills, able to partner fluidly with Product, Sales, Customer Success, and other teams A builder mindset with experience scaling teams and systems in fast-paced environments Strong ownership and initiative in ambiguous, evolving contexts Bias for action grounded in data-driven decision making First-principles thinking applied to technical and organizational challenges Deep care for people development, team health, and culture Alignment with NexHealth's core values and mission BS/MS in Computer Science or a related field, or equivalent practical experience Benefits Full Medical, Dental, and Vision (up to 100% covered) 401K and commuter benefits Flexible PTO High-impact work that directly improves the healthcare experience for millions Our Values Solve the customer's problems, not yours When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers. Do the things others are not willing to do As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. Take ownership Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. Say what's on your mind, with positive intent Be direct, proactive, transparent, and frequent in your communication. Default trust As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. Think in first principles We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact ******************** to request assistance.