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Information Technology Specialist jobs at Nexstar Media Group - 302 jobs

  • Indirect Procurement Intern - IT Procurement / Parcel Transportation Support

    RR Donnelley 4.6company rating

    Warrenville, IL jobs

    RRD is a global, integrated communications provider enabling organizations to create, manage, deliver and optimize their multichannel marketing and business communications. We serve large, fragmented markets experiencing tremendous changes in the ways in which organizations communicate with their target audiences utilizing both print and digital channels. We have an extensive customer base across industries in virtually every private and public sector, an unmatched portfolio of capabilities, a proven management team and the financial flexibility allowing investments in innovative technologies and growth opportunities to meet communications challenges. Job Description Overview: The Indirect Procurement Intern position is a supportive role to the IT Procurement / Parcel Transportation teams and is an opportunity for the right candidate to build skills in Project Management, Sustainable Procurement, and Company Initiative Execution. Responsibilities: Data Analysis and Reporting: Gather, analyze, and report on key procurement data, such as team metrics, spend analysis and cost savings opportunities, using tools like Microsoft Excel, Google sheet, Smartsheet. License Management: Provide assistance with software license tracking and inventory to ensure compliance with licensing agreements. Process Improvement: Participate in projects aimed at optimizing purchasing processes and increasing efficiency within the department. Documentation and Record Keeping: Ensure accuracy and completeness of all procurement records and documentation, and maintain organized files for audit compliance. Qualifications Strong analytical and organizational skills. Strong interpersonal and communication skills required; both verbal and written. Ability to quickly adapt to changes Must be able to multitask and prioritize. Strong computer skills: Microsoft Word, Excel, PowerPoint, Google Suite. Must be flexible and exercise a high level of discretion and latitude in completing tasks. We are seeking an individual who can work independently and/or collaboratively in a fast paced environment. Must be a team player, willing to ask for help when needed, and focus on learning about what Procurement Operation entails and has to offer! Additional Information The salary range for this role at the noted RRD location is $20.00 - $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #Remote #RRDCORP All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans
    $20-25 hourly 2d ago
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  • Business Systems & IT Administrator

    Red Group 4.9company rating

    Metairie, LA jobs

    We are RED Group. And We're Thinking Ahead. RED Group is an Industrial Control Systems (ICS) technology development and integration firm specializing in Process Automation, IT/OT Consulting, and Industrial Cybersecurity. We stand out in experience and expertise. We are committed to an employee-centric culture of success where we put our people first and give our staff the opportunities and push that they need to succeed and improve. As a result, they give their utmost to help our clients and get better at what they do each day. Our mission is to add value to our clients' organizations by selecting and deploying the proper resources and technology to ensure their goals are realized. Our team of Engineers, Consultants, Programmers, and Technicians provide the valuable expertise necessary for efficient and secure ICS/OT environments. About the Role We are seeking a Business Systems & IT Administrator to support day-to-day internal IT operations and administration of key business systems. This role serves as the primary owner of internal IT operations, Microsoft 365 administration (Teams/SharePoint/OneDrive), internal ERP administration (user setup, permissions, light configuration, reporting support), and Power BI reporting. This position is based in our Metairie, LA office (or Elmwood, LA panel shop), coordinating with an external Managed Service Provider (MSP) as needed for escalation and backup. Key Responsibilities Internal IT / Helpdesk & Operations Serve as the primary internal IT support resource for users across multiple offices (Windows environment). Troubleshoot and resolve hardware/software issues for end users. Manage onboarding/offboarding technical tasks: device provisioning, account setup, access changes, and equipment collection. Establish and maintain standards for workstations, software deployment, patching/updates, and endpoint protection. Maintain accurate hardware and software inventory (devices, peripherals, licenses). Coordinate with Managed Service Provider (MSP) partners for escalation, specialized projects, and coverage. Microsoft 365 Administration (Teams / SharePoint / OneDrive) Administer Microsoft 365 environment including users, groups, licensing, and access controls. Improve and enforce governance around Teams and SharePoint (structure, permissions, naming conventions, ownership/lifecycle). Support SharePoint information architecture improvements and user enablement. Provide documentation and guidance on internal best practices. ERP Administration & Reporting Support Administer ERP users, roles, permissions, and security design in coordination with leadership and business process owners. Improve usability through configuration, workflow/role tailoring, and vendor collaboration for advanced needs. Learn ERP data structures to support reporting and troubleshooting. Act as the internal liaison with ERP support vendors for issues, enhancements and changes. Power BI Reporting & Dashboards Maintain and enhance existing Power BI reports, datasets, workspace permissions, and refresh schedules. Create dashboards and reports from ERP and other sources to meet business needs. Ensure reporting accuracy through data validation with stakeholders. Create and maintain dashboard documentation (definitions, data sources, refresh logic, ownership). Process, Documentation & Continuous Improvement Build and maintain clear IT documentation, including standards, onboarding/offboarding and systems administration runbooks. Streamline request intake/work management processes (ticketing/work queue) to increase visibility and accountability. Identify and implement improvements to reduce issues, increase consistency, and enhance user experience. Qualifications Experience - Required Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 1 year of IT support experience in a Windows + Microsoft 365 environment. Experience administering Teams and SharePoint, including permissions and basic governance concepts. Power BI experience (report building/maintenance) with a strong willingness to learn and grow. Experience with SQL/querying fundamentals (joins, filtering, basic aggregation) and ability to reason about relational data. Strong communication and customer-service mindset; ability to support both technical and non-technical users. Demonstrated strength in documentation and process building (repeatable workflows, checklists, standards). Ability to travel to other offices on a quarterly basis. Experience - Preferred ERP administration (user/role setup, permissions, reporting support). Knowledge of ERP reporting and data extraction (connectors, APIs/OData, exports, data modeling). Experience with Microsoft 365 governance, including managing Teams and standardizing SharePoint. Exposure to endpoint/device management concepts (Intune, autopilot, imaging, patching frameworks), even if previously done via an MSP. Experience owning or improving a ticketing/work intake process. Experience coordinating vendors/MSPs and managing escalations. Skills Proficient in Microsoft Office Suite. Ability to manage and prioritize multiple projects and priorities. Foster a collaborative and engaging environment by upholding and embodying our Core Values: Be Dependable Cultivate Relationships Strive for Excellence Foster and promote a strong safety culture and follow company safety protocols. Strong organizational skills. Strong team-work skills. Why RED Group? Culture. Growth. Opportunity. At RED Group, we believe that a thriving workplace starts with a strong, employee-centric culture. Our focus on our people ensures they have the resources, support and opportunities needed to excel. Our commitment to success drives outstanding results in our client engagements, with our team always striving for excellence. If you join RED Group, you'll enjoy: A collaborative team environment that values your contribution. Competitive benefits, flexible schedules, and hybrid remote work options. The stability of a well-established company poised for exciting growth. A fun and rewarding career that challenges you while offering opportunities for you to grow and excel. If you're a self-starter looking for a fulfilling career filled with unique growth opportunities where you can challenge yourself, RED Group is the place for you.
    $50k-75k yearly est. 15d ago
  • Business Systems & IT Administrator

    Red Group 4.9company rating

    Metairie, LA jobs

    Job Description We are RED Group. And We're Thinking Ahead. RED Group is an Industrial Control Systems (ICS) technology development and integration firm specializing in Process Automation, IT/OT Consulting, and Industrial Cybersecurity. We stand out in experience and expertise. We are committed to an employee-centric culture of success where we put our people first and give our staff the opportunities and push that they need to succeed and improve. As a result, they give their utmost to help our clients and get better at what they do each day. Our mission is to add value to our clients' organizations by selecting and deploying the proper resources and technology to ensure their goals are realized. Our team of Engineers, Consultants, Programmers, and Technicians provide the valuable expertise necessary for efficient and secure ICS/OT environments. About the Role We are seeking a Business Systems & IT Administrator to support day-to-day internal IT operations and administration of key business systems. This role serves as the primary owner of internal IT operations, Microsoft 365 administration (Teams/SharePoint/OneDrive), internal ERP administration (user setup, permissions, light configuration, reporting support), and Power BI reporting. This position is based in our Metairie, LA office (or Elmwood, LA panel shop), coordinating with an external Managed Service Provider (MSP) as needed for escalation and backup. Key Responsibilities Internal IT / Helpdesk & Operations Serve as the primary internal IT support resource for users across multiple offices (Windows environment). Troubleshoot and resolve hardware/software issues for end users. Manage onboarding/offboarding technical tasks: device provisioning, account setup, access changes, and equipment collection. Establish and maintain standards for workstations, software deployment, patching/updates, and endpoint protection. Maintain accurate hardware and software inventory (devices, peripherals, licenses). Coordinate with Managed Service Provider (MSP) partners for escalation, specialized projects, and coverage. Microsoft 365 Administration (Teams / SharePoint / OneDrive) Administer Microsoft 365 environment including users, groups, licensing, and access controls. Improve and enforce governance around Teams and SharePoint (structure, permissions, naming conventions, ownership/lifecycle). Support SharePoint information architecture improvements and user enablement. Provide documentation and guidance on internal best practices. ERP Administration & Reporting Support Administer ERP users, roles, permissions, and security design in coordination with leadership and business process owners. Improve usability through configuration, workflow/role tailoring, and vendor collaboration for advanced needs. Learn ERP data structures to support reporting and troubleshooting. Act as the internal liaison with ERP support vendors for issues, enhancements and changes. Power BI Reporting & Dashboards Maintain and enhance existing Power BI reports, datasets, workspace permissions, and refresh schedules. Create dashboards and reports from ERP and other sources to meet business needs. Ensure reporting accuracy through data validation with stakeholders. Create and maintain dashboard documentation (definitions, data sources, refresh logic, ownership). Process, Documentation & Continuous Improvement Build and maintain clear IT documentation, including standards, onboarding/offboarding and systems administration runbooks. Streamline request intake/work management processes (ticketing/work queue) to increase visibility and accountability. Identify and implement improvements to reduce issues, increase consistency, and enhance user experience. Qualifications Experience - Required Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 1 year of IT support experience in a Windows + Microsoft 365 environment. Experience administering Teams and SharePoint, including permissions and basic governance concepts. Power BI experience (report building/maintenance) with a strong willingness to learn and grow. Experience with SQL/querying fundamentals (joins, filtering, basic aggregation) and ability to reason about relational data. Strong communication and customer-service mindset; ability to support both technical and non-technical users. Demonstrated strength in documentation and process building (repeatable workflows, checklists, standards). Ability to travel to other offices on a quarterly basis. Experience - Preferred ERP administration (user/role setup, permissions, reporting support). Knowledge of ERP reporting and data extraction (connectors, APIs/OData, exports, data modeling). Experience with Microsoft 365 governance, including managing Teams and standardizing SharePoint. Exposure to endpoint/device management concepts (Intune, autopilot, imaging, patching frameworks), even if previously done via an MSP. Experience owning or improving a ticketing/work intake process. Experience coordinating vendors/MSPs and managing escalations. Skills Proficient in Microsoft Office Suite. Ability to manage and prioritize multiple projects and priorities. Foster a collaborative and engaging environment by upholding and embodying our Core Values: Be Dependable Cultivate Relationships Strive for Excellence Foster and promote a strong safety culture and follow company safety protocols. Strong organizational skills. Strong team-work skills. Why RED Group? Culture. Growth. Opportunity. At RED Group, we believe that a thriving workplace starts with a strong, employee-centric culture. Our focus on our people ensures they have the resources, support and opportunities needed to excel. Our commitment to success drives outstanding results in our client engagements, with our team always striving for excellence. If you join RED Group, you'll enjoy: A collaborative team environment that values your contribution. Competitive benefits, flexible schedules, and hybrid remote work options. The stability of a well-established company poised for exciting growth. A fun and rewarding career that challenges you while offering opportunities for you to grow and excel. If you're a self-starter looking for a fulfilling career filled with unique growth opportunities where you can challenge yourself, RED Group is the place for you.
    $50k-75k yearly est. 16d ago
  • I.T. Specialist

    Pencor Services 4.2company rating

    Palmerton, PA jobs

    Company: PenTeleData Shift: Monday-Friday, 8AM-5PM (plus on call rotation) Excellent benefits package! Pencor and its subsidiaries are Equal Opportunity Employers I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills. Responsibilities include but are not limited to: Providing remote and onsite customer support for Microsoft virtual environments, Cloud backups and other MSP related services Designing and installing LAN's and Windows based domains Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met Wired and wireless network design, support and installation Microsoft Systems and service installation and support Interfacing with our customers other hardware and software vendors to identify and resolve problems Performing basic project management Providing customer training and guidance as required Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date Participation in the 24x7 "on call" rotation Other duties as assigned Qualifications Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments Current MCSE and Cisco Certifications preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record VMWare or Hyper-V Experience Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services Extensive experience with Active directory as well as hosted and on premise applications Proven experience supporting L2/L3 networks in SMB and enterprise environments Knowledge of wireless system design and support up to and including 802.11AC standards General knowledge of the full range of products and capabilities typically found in an SMB environment Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended Hyper-V DFS Active Directory Exchange/O365 VMWare, Vsphere and vSAN Experience with backup and imaging technologies recommended Experience with Threattrack Vipre business antivirus recommended Excellent Communications Skills - Oral and Written a must Excellent Organizational Skills Proven ability to multitask and operate in an eclectic service environment Ability to provide professional customer service at all times and in all situations Ability to participate in the "on call" work rotation Ability to travel when needed within our company's service footprint INDLP
    $69k-99k yearly est. 60d+ ago
  • IT Specialist, Service Desk

    NYU 3.6company rating

    New York, NY jobs

    Analyze, evaluate, and diagnose technical problems involving Tisch IT Service Desk technology services and support; assess complexity, determine resolutions, and provide solutions; report on findings; recommend and document solutions. Assess, initiate, plan, and manage incident tracking database process and recommend system or software changes. Monitor and oversee the work of student employees. Act as the Tisch Communication representative. Collaborate with managers, specialists, technicians, service partners, and vendors for problem management of complex technical support issues. Qualifications Required Education: Bachelor's Degree Required Experience: 3+ years relevant experience analyzing hardware, software, and systems' performance, providing technical support, including troubleshooting to resolve problems with computer hardware, software applications, printers, and A/V systems. Experience with Active Directory and Endpoint Management Systems; creating technical documentation and staff supervision or an equivalent combination of education and experience. Preferred Experience: 3+ years relevant experience, including experience in a service/help desk and/or audiovisual environment solving highly technical issues and experience working with system and endpoint administrators to report issues and bugs identified by service desk staff in an educational environment. Required Skills, Knowledge and Abilities: Strong customer focus, flexibility to resolve urgent issues, and understanding of computer technology in an educational environment. Excellent interpersonal, verbal, and written communication skills. Able to effectively communicate with individuals at all levels (including non-technical users), create detailed computer/software procedures, establish detailed metrics for reporting, and adapt while troubleshooting highly technical issues independent of device or operating system. Must have knowledge of Crestron systems and advanced knowledge of Windows OS and Apple Mac OS. Diverse experience in audio-visual equipment such as video cameras, microphones, and projectors. Ability to conduct training classes and presentations. Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $82,500.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
    $70k-82.5k yearly Auto-Apply 60d+ ago
  • IT Ops Tech III, WEWS - Cleveland

    Scripps Networks Interactive 4.9company rating

    Cleveland, OH jobs

    Are you passionate about technology and ready to be the backbone of a dynamic newsroom? WEWS, Cleveland's ABC affiliate, is seeking an IT Operations Technician III to join our team and ensure our technology infrastructure runs seamlessly. In this critical role, you'll be the go-to expert who keeps our journalists, producers, and entire team connected and equipped with the technology they need to deliver breaking news and compelling stories to Northeast Ohio. WHAT YOU'LL DO: • Configures, installs, maintains and upgrades computer systems hardware and software. • Administers and maintains security of operating systems. • Mobile phone deployments, general support and troubleshooting. • Restores files or systems by designing, writing and implementing backup procedures. • Provides operational support for the organization's information systems and peripheral equipment, such as application servers, database servers, web servers, desktops, printers and storage devices. • Performs recovery procedures, scheduling and backups, and monitors batch processes. • Miscellaneous IT tasks support, projects and on-call support. WHAT YOU'LL NEED: • Associates degree preferred. High school diploma/GED required. • 5+ years experience WHAT YOU'LL BRING: • Proficient in basic system administration tools & processes • Strong computer networking skills and organizational skills. • Able to conform to high security environment and execute the rules governing the Scripps company security and controls policies. • Able to work within stressful situations and multi-task as necessary WHERE YOU'LL LIVE, WORK AND PLAY: Cleveland is a city on the rise, offering an incredible blend of world-class culture, outdoor recreation, and Midwestern charm. Home to the Rock and Roll Hall of Fame, Cleveland Orchestra, and championship sports teams like the Cavaliers and Guardians, the city pulses with energy and pride. The revitalized downtown features the vibrant Flats entertainment district and the historic West Side Market, while neighborhoods like Ohio City and Tremont offer trendy restaurants, craft breweries, and unique shopping. Cleveland's location on Lake Erie provides stunning waterfront views and recreational opportunities, from sailing and fishing to beautiful beaches at Edgewater Park. The city's extensive Metroparks system, known as the "Emerald Necklace," offers over 23,000 acres of natural beauty for hiking, biking, and outdoor adventures. With a low cost of living compared to other major markets, excellent healthcare systems including the world-renowned Cleveland Clinic, and a growing tech scene, Cleveland offers an exceptional quality of life where your career can thrive alongside your personal interests. #LI-SM2 #LI-Onsite COMPENSATION RANGE: Annual Salary: $65,000.00 - 75000 Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in Ohio. WHAT WE OFFER (ADDITIONAL BENEFITS): A career path to grow your professional experiences Full medical, dental and vision benefits, as well as certain other health and wellness benefits Retirement savings plan with company match Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire. If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
    $65k-75k yearly Auto-Apply 6d ago
  • Information Technology Specialist

    Ampersand Solutions Group 4.8company rating

    Huntsville, AL jobs

    Job DescriptionSalary: Contingent on award, Ampersand Solutions Group ( AMPERSAND ) has a requirement for one or more Information Technology Specialists who will support a critical DoD mission providing full scope information technology (IT) support to classified and unclassified systems, applications, and networks in a complex hybrid multicloud environment. Scope: Responsible for design, installation, configuration, administration, operation, maintenance, monitoring, troubleshooting, and documentation of unclassified and classified equipment / devices in accordance with DoD and customer guidance, instructions, procedures, and processes leveraging Agile methodologies. Ensures IT systems and networks are fully functional for all operational and support activities hosted and services by the Program. Works closely with Program Management, Information Assurance (Cyber), software development teams, analysis groups, and end-users to understand and implement requirements necessary to fulfill customer requirements. Performs regular and on-demand system backups and recoveries. Maintains IT databases and performs light programming tasks in relation to system administration needs. Researches, evaluates, and recommends new and emerging IT system technologies to advance and support Program requirements. Provides technical leadership in the integration and testing of complex large-scale networks. Interfaces with vendors for procurement and maintenance of infrastructure equipment. Assists with Government Furnished Equipment / Government Furnished Property (GFE / GFP) contract hardware / software maintenance, repairs, and processes. Responsible for maintaining inventory and organization of different types of software and hardware resources. Required Qualifications Minimum 0-3 years of relevant, related experience plus: Bachelors degree from an accredited institution in engineering, science, or other relevant field or: Associates Degree in a relevant field from an accredited institution plus 2 years relevant, related experience High School Diploma / GED from an accredited institution plus 4 years relevant, related experience Ability to obtain and maintain a DoD Security Clearance at the appropriate level Willing to periodically travel in support of test events DoD Instruction 8570.01M IA certification Desired Qualifications ACTIVE DoD SECRET or TOP SECRET Clearance Experience supporting the US Ballistic Missile Defense System Experience handling classified data SQL Server / SQL Server as a Service experience AWS, Azure, VMWare experience Hands on experience with Kubernetes and Docker Hands on experience with IaC technologies including CloudFormation, Azure Resource Management templates, Terraform, etc Experience installing and using various CI/CD tools Windows and Linux system administration experience Necessary Qualifications Honesty, superior ethics Interpersonal savvy, excellent communication skills Ability to work as a team Initiative Positive attitude Professionalism
    $63k-89k yearly est. 8d ago
  • Information Technology Specialist

    Ampersand Solutions Group 4.8company rating

    Redstone Arsenal, AL jobs

    Contingent on award, Ampersand Solutions Group ( AMPERSAND ) has a requirement for one or more Information Technology Specialists who will support a critical DoD mission providing full scope information technology (IT) support to classified and unclassified systems, applications, and networks in a complex hybrid multicloud environment. Scope: Responsible for design, installation, configuration, administration, operation, maintenance, monitoring, troubleshooting, and documentation of unclassified and classified equipment / devices in accordance with DoD and customer guidance, instructions, procedures, and processes leveraging Agile methodologies. Ensures IT systems and networks are fully functional for all operational and support activities hosted and services by the Program. Works closely with Program Management, Information Assurance (Cyber), software development teams, analysis groups, and end-users to understand and implement requirements necessary to fulfill customer requirements. Performs regular and on-demand system backups and recoveries. Maintains IT databases and performs light programming tasks in relation to system administration needs. Researches, evaluates, and recommends new and emerging IT system technologies to advance and support Program requirements. Provides technical leadership in the integration and testing of complex large-scale networks. Interfaces with vendors for procurement and maintenance of infrastructure equipment. Assists with Government Furnished Equipment / Government Furnished Property (GFE / GFP) contract hardware / software maintenance, repairs, and processes. Responsible for maintaining inventory and organization of different types of software and hardware resources. Required Qualifications Minimum 0-3 years of relevant, related experience plus: Bachelors degree from an accredited institution in engineering, science, or other relevant field or: Associates Degree in a relevant field from an accredited institution plus 2 years relevant, related experience High School Diploma / GED from an accredited institution plus 4 years relevant, related experience Ability to obtain and maintain a DoD Security Clearance at the appropriate level Willing to periodically travel in support of test events DoD Instruction 8570.01M IA certification Desired Qualifications ACTIVE DoD SECRET or TOP SECRET Clearance Experience supporting the US Ballistic Missile Defense System Experience handling classified data SQL Server / SQL Server as a Service experience AWS, Azure, VMWare experience Hands on experience with Kubernetes and Docker Hands on experience with IaC technologies including CloudFormation, Azure Resource Management templates, Terraform, etc Experience installing and using various CI/CD tools Windows and Linux system administration experience Necessary Qualifications Honesty, superior ethics Interpersonal savvy, excellent communication skills Ability to work as a team Initiative Positive attitude Professionalism
    $63k-89k yearly est. 60d+ ago
  • Network IT Intern

    Global 4.1company rating

    Waltham, MA jobs

    At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Additional Job Description: Pay Range: $16.03 - $20.46 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $16-20.5 hourly Auto-Apply 32d ago
  • SAP Basis / IT Systems Administrator

    Global 4.1company rating

    Vernon Hills, IL jobs

    Job Title: SAP Basis Consultant Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks. We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure. Key Responsibilities: Perform SAP system monitoring and resolve technical issues. Administer SAP background jobs, transport management, and client administration. Conduct performance optimization and system troubleshooting. Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations. Manage database administration for Oracle, SAP HANA, and DB2 environments. Support SAP archiving processes and procedures. Provide SAP security and role design expertise. Set up and maintain IBP CI-DS, including task promotions. Configure and troubleshoot SAP Cloud Connector. Collaborate with cross-functional teams on SAP operations and enhancements. Preferred Skills & Experience: Deep understanding of SAP architecture and Basis components. Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus. Proven ability to work independently in a fast-paced environment. Strong problem-solving and analytical skills. Additional Requirements: Availability to work during non-business hours for critical production tasks. Excellent communication skills and ability to coordinate with global teams. Nice to Have: Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management). Prior involvement in audit activities related to SAP systems. Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 5+ years of SAP Basis administration experience. Strong knowledge of SAP NetWeaver, S/4HANA, and related components. Experience with system refreshes, upgrades, and migrations. Proficiency in database administration (HANA, Oracle, DB2 or SQL Server). Familiarity with OS administration (Linux/Windows/Unix). Exposure to SAP Solution Manager. Knowledge of SAP Security and GRC is a plus. Experience in SAP RISE environment is a plus. Excellent problem-solving, troubleshooting, and analytical skills. Strong communication skills to interact with business stakeholders, auditors, and IT teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats. Experience working in large enterprise environments. Salary Target Range: $80,000 - $100,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
    $80k-100k yearly Auto-Apply 60d+ ago
  • Desktop Support Engineer

    Sentinel 3.8company rating

    Milwaukee, WI jobs

    Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client sites in Milwaukee, WI. Qualifications 1-3 years of experience in similar role A+ Certification preferred Experience troubleshooting and repairing desktop and laptop hardware Experience with re-imaging software a must, SCCM experience preferred Excellent communication skills Ability to lift 50 pounds and to stand for a long period of time The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. What you get: We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $29k-40k yearly est. Auto-Apply 2d ago
  • Information Technology Technician | Part-Time | Allegiant Stadium

    Oak View Group 3.9company rating

    Las Vegas, NV jobs

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $25-30 hourly Auto-Apply 41d ago
  • IT Help Desk

    Sentinel 3.8company rating

    Cincinnati, OH jobs

    Responsibilities We're looking for a detail-oriented and personable IT Help Desk Technician with experience in level 1 & level 2 assistance to be full time for our client in Ohio. We are looking for someone who thrives on delivering outstanding customer service while tackling diverse technical challenges. You'll serve as the first and second line of defense for technical support, helping maintain and improve their Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you. This position is a direct placement with our client located in Cincinnati, OH. Qualifications Responsible for: Respond to support requests via phone, email, and ticketing system in a professional and timely manner Provide hands-on and remote support for desktops, laptops, mobile devices, and peripherals (Windows) Support user onboarding/offboarding-including account setup, hardware provisioning, and documentation Troubleshoot common issues related to Microsoft 365, printers, and file access (Egnyte) Provide white-glove support with a focus on fast, friendly and effective solutions. Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance Manage identity, security groups, and device access through Entra ID / Azure Active Directory Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware Provide support for Egnyte file-sharing platform including user access management and sync issues Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration) Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment. Monitor and respond to alerts related to endpoint compliance, antivirus, and patching. Additional duties as assigned Required Skills & Experience 3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues Strong communication skills and a customer-centric approach to support Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune Experience supporting Microsoft Teams Room setups Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access and patch management) Experience supporting Egnyte or similar cloud file-sharing platforms Familiarity with hybrid environments and VPN configurations a plus Familiarity with printer and peripheral troubleshooting Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja) Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus Experience in hybrid or remote-first environments Ability to document processes and contribute to a shared knowledge base Soft Skills & Traits Strong customer service orientation and communication skills Ability to troubleshoot logically and explain technical solutions clearly Organized, detail-oriented, and be able to manage multiple tasks and priorities Self-starter with a team-first mentality and a willingness to grow and learn The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $35.00 to $40.00 per hour What you get: Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include: Medical, dental, and vision insurance Life and disability coverage Generous 401(k) match Student loan repayment assistance In addition to paid holidays, vacation, and personal days, they also offer: Fully paid medical and parental leave Access to mental health services Additional wellness resources and support Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $28k-36k yearly est. Auto-Apply 18d ago
  • IT Tech

    Mondo 4.2company rating

    Jenkintown, PA jobs

    Apply now: IT Technician, location is Onsite. The start date is ASAP for this Contract-to-Hire position. Job Title: IT Technician Compensation Range: $15-21/hr on W2 ONLY (Converting to 40k) Job Description: Support and maintain day-to-day IT operations for a nonprofit academic environment, focusing on end-user support and system functionality. Day-to-Day Responsibilities: Act as primary responder for IT Help Desk requests (email, phone, in-person) Support installation, configuration, and maintenance of desktops, laptops, and printers Troubleshoot issues with Google Workspace, Office 365, and classroom technology Provide real-time AV support for classroom equipment Assist with user onboarding, password resets, and MFA setup Maintain hardware/software inventory and asset tracking Create basic documentation and provide user training when necessary Requirements: Must-Haves: Associate degree or equivalent IT experience 1-2 years of experience in IT support Experience in nonprofit, higher education, or academic environments (nice to have) Strong interpersonal communication skills Eagerness to learn from senior IT team members Nice-to-Haves: CompTIA A , Network , or Microsoft Fundamentals certifications Familiarity with learning management systems like Canvas or Blackboard
    $15-21 hourly 6d ago
  • Intern, Information Technology (IT Business Analyst)

    Trinidad Benham 4.4company rating

    Greenwood Village, CO jobs

    Trinidad Benham Corporation is seeking applicants for an Information Technology Business Analyst / Technical Product Owner internship to support our custom ERP system for our rapidly changing and growing business. The ideal candidate would have a technical aptitude to understand complex software applications and databases. This candidate would have great communication skills to work with our team as well as software developers to develop requirements for our applications. Candidate must be a self-starter, fast learner and have the ability to think through complex problems. This position will be ideal for someone wanting to explore the world of software development and a has a desire to learn project management, software development process and business analysis skills. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Develop requirements and enhancements for a new ERP application * Determine priorities and return on investment * Work with and lead development team to produce effective features * Collaborate with UI/UX design team to create mockups * Produce training documentation * Test features created by the development team * Perform initial analysis of reported defects and proposed enhancements * Support requirements gathering and visioning of mobile version of software * Assist with project coordination * Collaborate and brainstorm with current BA team to form effective and purposeful features Skills, Knowledge and Expertise Required education and experience * Pursuing bachelor's degree in business, computer science or any type of engineering is preferred * Technical aptitude to understand software applications and databases * Excellent analytical skills * Excellent communication skills to work with our business users, management and team members * Able to manage multiple tasks while maintaining attention to detail * Learn to be able to elicit business requirements for small to medium sized issues * Desire to write user stories with necessary detail to facilitate high quality deliverables * After gaining business experience, be able to triage a business "need" vs. a business "want" * Look for alternate solutions and offer up ideas * Once trained on a program, have the ability to write end user training documentation * Able to train users, in person or remotely, using documentation or expert knowledge * Write test scripts for small to medium programs * Assist with system testing * Guide and assist users with User Acceptance Testing * Strong Microsoft Excel skills * Experience with the project organization software Notion * Experience in SQL, Agile/Scrum methodologies and programming
    $33k-41k yearly est. 45d ago
  • A/V Technology Support Specialist

    Missouri Botanical Garden 4.4company rating

    Saint Louis, MO jobs

    Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support
    $39k-49k yearly est. 8d ago
  • A/V Technology Support Specialist

    Missouri Botanical Garden 4.4company rating

    Saint Louis, MO jobs

    Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support
    $39k-49k yearly est. 60d+ ago
  • IT Technician I

    Feather Flag Nation 3.8company rating

    Canyonville, OR jobs

    Join the Umpqua Indian Development Corporation (UIDC) family! About UIDC: UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve. Why Work for UIDC: As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Builds, tests, and deploys computers with correct software for the installation. Performs periodic inventories of desktop computer, telephone, and office equipment. Pulls data cables as necessary to accomplish task at hand. Accurately documents all work performed in Help Desk software application. Ensures that customer needs are the first priority when approaching work assignments. Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it. Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. Requirements Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required. 1 year prior experience in customer service related field preferred. Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred. Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred. Achieve passing score on basic computer skills exam. Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems. Must be willing and able to work holidays and weekends as needed. Excellent organizational, verbal, interpersonal, and customer relations skills. Must be 21 years of age or older. Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program. Must be able to obtain a Class III Gaming License
    $45k-94k yearly est. 60d+ ago
  • IT Systems Administrator

    Full House Resorts 3.2company rating

    Waukegan, IL jobs

    Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include: IT Administrator Network Administration IT Specialist What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need: Bachelor's degree in Computer Science or Management Information Systems (MIS) required Alternatively, 1-3 years of relevant experience acceptable 1-3 years of hands-on experience in network and PC troubleshooting and resolution Solid understanding of TCP/IP and networking concepts Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation Capability to engineer server, storage, and other shared infrastructure services Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony Take corrective actions as necessary Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement Ability to align infrastructure services with mission-critical technology services under IT management Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 25+ pounds at a time. Certificates, Licenses, Registrations: Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks: Medical, Dental, Vision Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Paid Time Off Ventra Program, EAP programs, etc. Salary Range: 50,000 to 82,500 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
    $58k-72k yearly est. 32d ago
  • IT Systems and Infrastructure Team Lead

    Sentinel 3.8company rating

    Bensenville, IL jobs

    Responsibilities Sentinel is looking for an IT Systems and Infrastructure Team Lead to assist our customer. This is a hands on leadership role for someone who's well-rounded across the technical stack, with deep expertise in disaster recovery, Active Directory, and infrastructure management. This person would supervise and mentor the technical staff and collaborate with leadership to align IT initiatives with business goals. In this role, there is occasional travel to Indiana. This is a contract to hire role reporting onsite to our client location in Bensenville, IL. Qualifications 8+ years of experience in IT infrastructure or systems management Experience in disaster recovery planning and execution Strong proficiency in Active Directory, M365, Virtualization and network hardware (switches, routers and switches) Experience in HP environments (servers, storage, networking) The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $50.00-$58.00 an hour What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $50-58 hourly Auto-Apply 9d ago

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