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Senior Operations Analyst jobs at Nextdoor - 753 jobs

  • GCDT Analyst

    Celonis 4.2company rating

    New York, NY jobs

    We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? The Team: This position will be part of the Celonis Global Cyber Defense Team (GCDT) and will cover the North America East Cost time zone. The GCDT is comprised of experienced Incident Response (IR) and Security Operations Center (SOC) personnel who work together closely to keep Celonis safe. The Role: This position is primarily responsible for the monitoring of security events and potential security incidents. This person will respond to security events and incidents in accordance with Celonis policies and procedures. The position will also participate in all pre and post incident activities as outlined in the Celonis Information Security Incident Response Plan, as outlined in the duties below. The work you'll do: -Assist in the development of processes and procedures to help improve detection and response capabilities Assist with building out SOAR capabilities Create and test Celonis Defense Procedures and IR Playbooks Create Detection Use Cases Document relevant incident information into the case management system, detailing the critical data for each incident to develop a historical record Monitor the environment, SIEM, and other internal security tools for compliance violations, anomalous behavior, and potential attacks to respond to possible threats to the organization Participate in shift turn over meetings between outgoing and incoming teams globally to pass along critical information and ensure any open cases are effectively transitioned Perform initial analysis of all new alerts generated by correlation/alerting tools in addition to other external sources that will feed into the SIEM system and other security monitoring tools Participate in on-call rotation The qualifications you need: Soft Skills Analysis / Reasoning / Evaluation Communications (Spoken) / Listening Communications (Written) Diligence Practical Judgment Questioning / Fact Finding Organizing and Managing Self Passion / Engagement Practical Judgment Self-Awareness / Self-Development Stress Management Technical Skills Familiarity with the following: Application Security Attack Frameworks Cloud Platform Security Container Security Database Security Email Security Endpoint Security Incident Response Frameworks Incident Response Activities Network Security Social Engineering Techniques Fundamental knowledge of the following: Endpoint Detection & Response (EDR) Tooling Log Analysis Security Information & Event Management (SIEM) Tooling Visa sponsorship is not offered for this role. The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in New York, based on a Full Time Schedule. $134,000-$180,000 USD What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
    $134k-180k yearly 2d ago
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  • Senior FP&A Analyst: Cloud & AI Growth

    Crusoe Energy Systems LLC 4.1company rating

    San Francisco, CA jobs

    A dynamic technology firm in San Francisco is seeking a Finance professional to join their team. You will drive financial planning and analysis for a growing Cloud business. The ideal candidate has 5+ years of experience in investment banking or corporate finance and excels in financial modeling. The role includes budgeting, forecasting, and performance analysis, with compensation ranging from $130,000 to $165,000 plus bonuses and stock options. Benefits include health insurance and a 401(k). #J-18808-Ljbffr
    $130k-165k yearly 2d ago
  • Senior FP&A Analyst - SaaS Growth & GTM Forecasting

    Grammarly, Inc. 4.1company rating

    San Francisco, CA jobs

    A leading AI productivity platform in San Francisco is seeking a Senior Finance Analyst with over 3 years of experience in financial planning and analysis. The role involves delivering timely analysis on GTM and revenue performance, building financial models, and developing dashboards for visibility and accountability. Candidates should possess advanced Excel skills, proficiency in SQL, and the ability to communicate insights effectively. The compensation ranges from $107,000 to $148,000 annually, based on experience and location. #J-18808-Ljbffr
    $107k-148k yearly 2d ago
  • Senior BizOps Analyst: Strategy, Growth & Automation

    Speak 3.7company rating

    San Francisco, CA jobs

    A leading language learning company is seeking a BizOps Analyst to enhance operational efficiency and support strategic initiatives. This role involves conducting vital research for new market expansions, streamlining operations, and collaborating with various teams. The ideal candidate will possess 3-6 years of analytical experience, be proficient with SQL and analytics tools, and have excellent communication skills. Join now to contribute to a mission focused on transforming language learning across the globe. #J-18808-Ljbffr
    $91k-125k yearly est. 5d ago
  • Sr. BizOps Analyst

    Speak 3.7company rating

    San Francisco, CA jobs

    About us Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn't been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world's leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. We are looking for a BizOps Analyst to act as a force multiplier for Speak, driving urgency and accelerating high-impact projects across the company. In this role, you will be a strategic generalist, working closely with leadership and teams from Product to Content to Marketing. You will tackle our most pressing operational challenges, conduct foundational research for our next big bets, and build the processes and tools that will allow us to scale effectively. A scrappy, ambitious, and intellectually curious individual who is comfortable operating autonomously and solving unstructured problems will excel in this role. What you'll be doing Lead strategic research for new company initiatives, including new market expansions, product opportunities, and competitive analysis. Design, streamline, and accelerate core operational processes across the company Support the incubation of new products and features by assisting with prototyping and market validation. Build and implement internal tools, including AI-powered agents, to automate workflows and improve efficiency. Act as a thought partner to leadership, providing the analytical rigor to support key decisions around resource investment and strategic priorities. What we're looking for? 3-6 years of experience in a highly analytical role such as BizOps, consulting, investment banking, or in a high-growth startup. You are scrappy, ambitious, and willing to directly tackle or project manage any problem. You are comfortable operating autonomously and analytically solving unstructured problems with minimal guidance. You have a deep intellectual curiosity and a desire to become an expert on our market and competitors. You have experience modeling business problems, and you are proficient in business analytics tools. Experience with SQL and AI automation tools is a major plus. Excellent communication skills and the ability to collaborate effectively with cross-functional teams to drive projects to completion. Why work at Speak Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company. Do your life's work with people you'll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, and Tokyo, and you'll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We're helping millions of people achieve their goals and improve their lives. Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr
    $91k-125k yearly est. 5d ago
  • Commercial Operations Analyst I (Deal Desk)

    Opengov 4.4company rating

    San Francisco, CA jobs

    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Commercial Operations Analyst I plays a critical role within the Commercial Operations team by providing foundational support for the deal desk and sales management functions. This position is integral to facilitating efficient deal execution and achieving team objectives through the management of pricing strategies, order forms, contract vehicles, and the coordination of deal progression to completion. Additionally, the role emphasizes driving process improvements, maintaining data integrity, and delivering actionable insights to inform strategic decision-making. Responsibilities: Assist in streamlining deal desk processes by collaborating with sales leadership, field teams, and operations to identify and resolve bottlenecks in deal execution. Manage the order management process by preparing order forms, managing quote approvals, ensuring alignment with cooperative contract vehicles, resellers, and distributors, and adhering to established guidelines. Perform pricing analyses under the guidance of senior team members, contributing to optimized deal structuring and alignment with financial metrics. Assist in the development and maintenance of dashboards and tools that enhance visibility into deal performance, ensuring data accuracy and alignment with team objectives. Ensure compliance with standard booking metrics through accurate deal data review and adherence to revenue recognition guidelines. Contribute to the identification of process improvement opportunities within the commercial operations workflow to support scaling efforts. Maintain CRM (Salesforce) data integrity, ensuring accurate and consistent information across sales and operations systems. Provide routine analysis and reporting to support deal desk operations and address specific ad hoc requests from sales management or leadership. Requirements and Preferred Experience: Bachelor's degree in Business, Finance, Accounting, or a related discipline is required. A minimum of 2 years of experience in deal desk operations, sales operations, finance, or a related field is preferred. Relevant internships or academic projects may be considered. Familiarity with B2B SaaS deal structures or similar environments is preferred. Strong problem-solving skills, with a focus on learning and applying established guidelines to resolve routine challenges. Curiosity about emerging technologies, including artificial intelligence (AI), and their potential to improve operation processes and decision-making. Ability to adapt to a fast-paced environment and manage evolving priorities with guidance from the manager. Clear written and verbal communication skills to articulate findings (e.g., pricing and deal structures) and collaborate effectively within the team. Proficiency in Google Suite (or Microsoft 365) and basic knowledge of Salesforce or other CRM systems is preferred. Familiarity with operational tools (e.g., CPQ, Tableau, Outreach) and quoting tools is highly preferred. Compensation: Chicago, IL: $65,000 - $78,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $65K - $78K Apply for this Job
    $65k-78k yearly 3d ago
  • Analyst

    Il Makiage 4.4company rating

    New York, NY jobs

    About ODDITY ODDITY is a consumer tech company disrupting the $600B beauty and wellness industries. Backed by data science and machine learning, we build and scale category-defining brands like IL MAKIAGE and SpoiledChild, serving 40M+ users via our AI-driven platform. With HQ in NYC, we operate like a tech startup: fast-paced, data-obsessed, and impact-driven. About the Role We're hiring a Product Development Manager/Analyst to join IL MAKIAGE's core product team. This is a high-visibility role for someone looking to apply consulting/banking skillsets to real-world product innovation with full P&L impact. You'll own product launch initiatives from concept to market, working cross-functionally with R&D, marketing, supply chain, and exec leadership. This is a rare opportunity to leap from strategy to execution inside a high-growth consumer product environment. This is the ideal role for someone craving startup speed and ownership beyond decks and models. What You'll Do Drive new product strategy through market research, competitor analysis, and consumer insight generation Analyze financial performance, product P&Ls, and consumer data to inform development priorities Build investment cases and roadmaps for new products, presenting directly to leadership Own timelines, deliverables, and supplier relationships for full product lifecycle management Coordinate testing, sampling, and launch readiness across internal and external stakeholders Execute structured consumer research: surveys, focus groups, market tests What We're Looking For 1-3 years in management consulting, investment banking, private equity, or high-growth startups Bachelor's degree from a top-tier institution Strong analytical + project management skills with attention to detail Experience building business cases, analyzing data, and communicating insights to senior audiences Thrives in high-speed, high-impact, ambiguity-rich environments Passion for consumer products, innovation, and making things real-not just theoretical Perks & Benefits $80K-$110K base salary Flexible schedule + remote options Deep product discounts Health insurance & wellness benefits Real ownership, fast-tracked career growth
    $80k-110k yearly 5d ago
  • Commercial Operations Analyst I (Deal Desk)

    Opengov 4.4company rating

    Chicago, IL jobs

    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Commercial Operations Analyst I plays a critical role within the Commercial Operations team by providing foundational support for the deal desk and sales management functions. This position is integral to facilitating efficient deal execution and achieving team objectives through the management of pricing strategies, order forms, contract vehicles, and the coordination of deal progression to completion. Additionally, the role emphasizes driving process improvements, maintaining data integrity, and delivering actionable insights to inform strategic decision-making. Responsibilities: Assist in streamlining deal desk processes by collaborating with sales leadership, field teams, and operations to identify and resolve bottlenecks in deal execution. Manage the order management process by preparing order forms, managing quote approvals, ensuring alignment with cooperative contract vehicles, resellers, and distributors, and adhering to established guidelines. Perform pricing analyses under the guidance of senior team members, contributing to optimized deal structuring and alignment with financial metrics. Assist in the development and maintenance of dashboards and tools that enhance visibility into deal performance, ensuring data accuracy and alignment with team objectives. Ensure compliance with standard booking metrics through accurate deal data review and adherence to revenue recognition guidelines. Contribute to the identification of process improvement opportunities within the commercial operations workflow to support scaling efforts. Maintain CRM (Salesforce) data integrity, ensuring accurate and consistent information across sales and operations systems. Provide routine analysis and reporting to support deal desk operations and address specific ad hoc requests from sales management or leadership. Requirements and Preferred Experience: Bachelor's degree in Business, Finance, Accounting, or a related discipline is required. A minimum of 2 years of experience in deal desk operations, sales operations, finance, or a related field is preferred. Relevant internships or academic projects may be considered. Familiarity with B2B SaaS deal structures or similar environments is preferred. Strong problem-solving skills, with a focus on learning and applying established guidelines to resolve routine challenges. Curiosity about emerging technologies, including artificial intelligence (AI), and their potential to improve operation processes and decision-making. Ability to adapt to a fast-paced environment and manage evolving priorities with guidance from the manager. Clear written and verbal communication skills to articulate findings (e.g., pricing and deal structures) and collaborate effectively within the team. Proficiency in Google Suite (or Microsoft 365) and basic knowledge of Salesforce or other CRM systems is preferred. Familiarity with operational tools (e.g., CPQ, Tableau, Outreach) and quoting tools is highly preferred. Compensation: Chicago, IL: $65,000 - $78,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $65K - $78K Apply for this Job
    $65k-78k yearly 3d ago
  • Analyst

    Ecogreen Solutions Inc. 3.6company rating

    Laguna Niguel, CA jobs

    Processor / Analyst - Quality Control & Utility Program Administration The Processor/Analyst is responsible for supporting EcoGreen Solutions' project documentation processes through rigorous quality control, timely submission of project materials to utility and financing programs and coordinated responses to program inquiries. This role ensures that all internal documentation, external submissions, and compliance materials meet the standards required by EcoGreen Solutions and its utility, incentive, and financing partners. The position requires accuracy, professionalism, strong organizational skills, and the ability to work collaboratively across departments. Essential Duties and Responsibilities 1. Documentation Quality Control Conduct comprehensive reviews of all internal project documentation, including scopes of work, technical forms, proposals, and supporting materials, ensuring accuracy, completeness, and compliance with company standards. Identify inconsistencies, errors, or missing information and coordinate with project stakeholders to facilitate corrections. Maintain up-to-date quality control protocols, checklists, and documentation standards as part of the company's internal quality assurance processes. 2. Utility Program Submission Management Prepare, compile, and submit project documentation required for participation in utility rebate, incentive, and financing programs. Ensure all submissions comply with program guidelines, eligibility requirements, and documentation standards. Track submission progress, respond to program follow-ups, and resolve issues that may delay approval. Maintain detailed logs of all submissions, timelines, approvals, and required follow-up actions. 3. Response to Requests for Information (RFI) Receive, log, and coordinate responses to RFIs issued by utilities, incentive program administrators, financing partners, or internal departments. Collect necessary technical and administrative information from relevant teams to ensure complete and accurate responses. Submit RFI responses within required timelines and ensure they meet all documentation specifications. 4. Quality Assurance Support Assist in the review and validation of completed project files to verify alignment with internal quality assurance requirements and external program standards. Confirm accuracy of product specifications, installation documents, measurement and verification materials, photographs, invoices, and related project data. Coordinate corrective actions or additional documentation needs with project management and field teams. 5. Recordkeeping and Process Management Maintain organized and compliant records of all documentation, submissions, communications, and program responses according to company filing practices and naming conventions. Assist in the development, refinement, and documentation of internal procedures related to quality control, submissions, and program compliance. Support interdepartmental communication to ensure teams understand program requirements and document standards. Minimum Qualifications Education & Experience High school diploma or equivalent required; associate or bachelor's degree preferred. Minimum of 1-3 years of experience in quality control, project processing, administrative coordination, or related work environment. Prior experience with utility incentive programs, rebate systems, or energy-efficiency documentation preferred but not required. Knowledge, Skills, and Abilities Strong attention to detail with the ability to review complex documents for accuracy and completeness. Excellent organizational skills and the ability to manage multiple tasks simultaneously under defined deadlines. Proficiency in standard office software, including spreadsheets, document editors, PDFs, and digital file management systems. Clear and professional written and verbal communication skills. Ability to learn and adapt to various submission portals, program forms, and technical documentation requirements. Core Competencies Quality Orientation: Delivers accurate, compliant, and high-quality work products. Process Adherence: Follows structured workflows and contributes to continuous process improvement. Time Management: Prioritizes tasks effectively in a deadline-driven environment. Collaboration: Works efficiently with cross-functional teams and external partners. Professionalism: Maintains confidentiality, accuracy, and high standards of conduct at all times. Working Conditions Standard office environment with regular use of computers, software systems, and digital communication tools. Occasional interaction with field staff, project managers, and technical personnel to collect or clarify documentation.
    $59k-89k yearly est. 2d ago
  • Manager, Lunar Terrain Vehicle (LTV) Operations (NASA LTVS Award Contingent)

    Axiom Space 3.6company rating

    Houston, TX jobs

    Axiom Space is collaborating with Astrolab, Inc. to develop a Lunar Terrain Vehicle (LTV) for future Artemis missions, combining Axiom's advanced AxEMU spacesuit with Astrolab's FLEX rover to enable groundbreaking scientific exploration on the Moon's surface. This partnership reflects Axiom Space's broader mission to build era-defining space infrastructure that drives exploration and fuels a vibrant space economy that will empower our civilization to transcend Earth for the benefit of every human, everywhere. Axiom Space fosters a work environment inclusive of all perspectives. We are the pioneers of commercial space, leading the transformation of low-Earth orbit into a global space marketplace. Our mission-driven team is seeking a bold and dynamic Operations Manager who is fueled by high ownership, execution horsepower, growth mindset, and driven to understand our world, science/technology, and life itself, for the benefit of all on Earth and beyond. POSITION SUMMARY We are looking for a resilient, high-energy, experienced engineer to become our Operations Manager for Axiom's Lunar Terrain Vehicle (LTV) program in support of NASA's LTV Services (LTVS) contract in partnership with Astrolab. The role requires strong problem solving, organizational, time management, and communication skills. Experience in Extravehicular Activities (EVA) and Extravehicular Robotics (EVR) operations and hardware is desired. Employment in this role is contingent on Astrolab/Axiom being selected as a winner of NASA's LTVS contract award. KEY DUTIES & RESPONSIBILITIES * Leading the team responsible for crew operations training products development, flight operations interfacing, mission training and execution. * Working alongside engineering and safety teams to influence design from an operations perspective. * Establishing strong working relationships with leadership, respective internal/external stakeholders, and NASA customers. * Communicating project progress, status, and potential issues to stakeholders and leadership. * Providing mentorship to engineering staff. * Implementing and maintaining agile project management methodologies throughout the project lifecycle. * Performing additional job duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience * Bachelor's or master's (preferred) degree in STEM from an accredited institution * 15-20 years of experience with human spaceflight operations, testing and certification activities * Experience leading technical teams larger than 5 people * Experience with project development, work management, and resource planning * Track record of delivering outcomes in ambiguous, fast-moving environments * Uses good judgement to problem-solve proactively, positively impacting hard challenges * Proven to deliver high quality results under tight deadlines Grit * Passion for space and the mission * Entrepreneurial, growth mindset * Perseverance * Resourceful, adaptable Skills * Executes priorities with precision and pace * High EQ and ability to collaborate within teams and cross-functionally * Tech-savvy in using systems and tools to move faster and smarter * Excellent written and verbal communication skills Competencies Embody our core values of leadership, innovation, and teamwork. In addition, to perform the job successfully, an individual should demonstrate the following competencies: * Accountability * Sense of Urgency * Extreme Ownership * Execution and Delivery * Efficiency * Effectiveness WORK ENVIRONMENT Generally, an office environment, but can involve inside or outside work depending on the task. Requirements * Must be able to complete a U.S. government background investigation. * Management has the prerogative to select at any level for which the position is advertised. * Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position. * Must be willing to work evenings and weekends as needed to meet critical project milestones. Physical Requirements * Work may involve sitting or standing for extended periods (90% of the time) * May require lifting and carrying up to 25 lbs. (5% of the time) * Equipment and Machines * Standard office equipment (PC, phone, printer, etc.) Axiom Space is proud to be an equal opportunity employer. Axiom Space does not discriminate on the basis of race, regional color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disability, or other applicable legally protected characteristics.
    $78k-108k yearly est. 2d ago
  • RevOps: Solutions Operations Manager for ProServ & SE

    Intercom 4.8company rating

    San Francisco, CA jobs

    A leading AI customer service company is seeking a Solutions Operations Manager in San Francisco to enhance operational processes across its Professional Services and Solutions Engineering teams. The ideal candidate has over 5 years of experience in a high-growth SaaS or AI environment, strong analytics skills, and a track record of effective project management. This role offers competitive salary and benefits, hybrid working conditions, and opportunities for professional growth. #J-18808-Ljbffr
    $69k-123k yearly est. 1d ago
  • Senior Financial Analyst

    Crusoe Energy Systems LLC 4.1company rating

    San Francisco, CA jobs

    Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role: Join Crusoe's Finance team, playing a key role in driving Financial Planning & Analysis in support of our dynamic and growing Cloud business. You will work on budgeting, forecasting, and financial analysis. Your work will directly influence strategic financial decisions, drive operational efficiency, and enhance our finance function. We're seeking a results driven professional with 5+ years of experience who is inspired to play a hands‑on role in defining strategic financial targets and driving implementation amidst rapid growth. (#INDFNC) What You'll Be Working On: Budgeting & Forecasting Process: Partner with Cloud business leaders to create accurate monthly P&L / capex forecasts and annual budgets, ensuring timely tracking and performance analysis Cloud Deal Analysis: Conduct financial analysis and modeling for complex Cloud deals, evaluating ROI, pricing strategies, and contract terms to support sales and business development teams Financial Analysis: Lead cost analysis and continuously monitor financial performance to identify risks and opportunities for profitability improvements Process Improvement: Drive process improvements to enhance financial reporting accuracy and transparency Executive Reports: Create and support broader Finance team in delivering monthly executive team reports, board materials, and investor updates Capital Raise Support: support creation of models, presentations & diligence materials for debt and equity fundraising events Ad‑Hoc Analysis: Conduct special projects and perform ad‑hoc financial analyses, as needed; serve as a point of contact internally and externally for finance inquiries What You'll Bring to the Team: 5+ years of experience in investment banking, venture capital, financial planning & analysis, or corporate finance Excellent skills in financial modeling and forecasting Strong interpersonal, written, and oral communication skills Team player who can work well independently and with limited direction Working knowledge of accounting principles and financial statements Detail-orientation with a focus on accuracy and precision Bonus Points MBA or technical degree (e.g. engineering, math, economics) Experience in businesses related to artificial intelligence, cloud infrastructure, enterprise software, and/or AI chip development Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well‑founded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short‑term and long‑term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per month Compensation Range Compensation will be paid in the range of up to $130,000 -$165,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr
    $82k-111k yearly est. 2d ago
  • Operations Manager, Expert Insights - ECS

    Alphasense 4.0company rating

    Chicago, IL jobs

    Reports to: Director, Expert Insights - ECS About the Team: At Tegus by AlphaSense, we work directly with some of the world's most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster. We are persistent, have a strong work ethic, and make decisions with our customer's top of mind. Join a dynamic and results oriented team, responsible for overseeing the day-to-day operations of our Expert Call Services. About the Role: The Operations Manager will be responsible for coaching Analysts on achieving and exceeding their monthly call quotas and providing exceptional service in a fast-paced, high energy, and collaborative environment. The Operations Manager will also coach Client Research Managers (CRMs) to identify opportunities in order to increase engagement and call volume within their customer base in a high-energy and collaborative environment while modeling and instilling AlphaSense values and culture in their team. What You'll Do: Develop, manage, and incentivize Analysts & Customer Research Managers in achieving and exceeding key metrics. Coach Analysts & Client Research Managers to deliver unmatched service and communicate professionally with customers and experts. Interview, hire, and develop (post-onboarding training) a team of Analysts who ramp to full contribution within 12 weeks. Compile team reports, conduct 1:1's, and conduct regular quality assurance reviews. Work closely with Senior Managers/Director of Operations to provide feedback and execute on department-wide initiatives. Who You Are: 2 + years of experience client service responsibilities and 2+ years of experience in people management. Ability to effectively train, coach and mentor a team to ensure delivery of world-class service. Exceptional communication and interpersonal skills, capable of building relationships at all levels. Open-minded and curious listener who is able to pick up context quickly and can navigate ambiguity to get to the heart of the problem. Self-starter attitude who can initiate and drive projects to completion with minimal guidance. Ability to handle multiple tasks and assume responsibility for quality results with minimal supervision. Undergraduate with a bachelor's degree preferred.
    $65k-107k yearly est. 2d ago
  • City Operations Manager (Chicago)

    Airgarage 3.7company rating

    Chicago, IL jobs

    AirGarage is on a mission to bring real estate online, starting with parking. We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more. By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That's why national real‐estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities. AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners' assets for the first time. We're investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they've never had before. Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online. We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking. We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: ******************************************* ************************************************ THE ROLE We are looking for a City Manager (Chicago) to join the Operations team at AirGarage. In this role, you will be the owner of operational and financial performance across your city, directly responsible for ensuring our parking facilities run smoothly, look great, and maximize revenue potential. You will be both a builder and an operator, designing repeatable processes, managing third-party vendors, and developing pricing and enforcement strategies that directly impact AirGarage's bottom line. As the primary point of accountability for facility performance, you'll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy. This is a highly cross-functional role. You'll partner with Sales, Product, and Partner Success teams to ensure our real estate partners see strong results and our customers enjoy a seamless experience. You'll also lead our enforcement fleet (Space Force) and work closely with regional leadership to ensure every facility is performing at its peak. Ultimately, you will be responsible for scaling operational excellence in your city: driving efficiency, profitability, and reliability while helping AirGarage expand our footprint and strengthen our reputation as the best operating partner for property owners. WHAT YOU WILL DO ️ Pricing & Revenue Management * Develop, implement, and iterate on dynamic pricing strategies for the cities portfolio. * Continuously evaluate trends and competitor rates to maximize revenue. * Willingness to go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships) * Monitor event rates at all the locations to ensure we are priced competitively against our competitors. Operational Execution * Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more. * Own the physical appearance and day to day operations of all parking facilities in your region. * Proactively identify & resolve issues impacting facility performance. * Manage and coordinate enterprise event rentals and lot closures. * Organize and manage the oversight of event operations . Enforcement Optimization * Manage the Space Force, our fleet of contract and employee enforcers across the city. * Create and manage the schedule of the part-time Space Force employees. * Grow and develop the part-time Space Force employee program in order to help optimize revenue across our Chicago locations WHAT YOU NEED * Have a strong operations background. * Ability to seek out improvement opportunities and create an environment of idea sharing and creative problem solving. * Strong customer service mindset as you will be interacting with our property owners. * Ability to be approachable and facilitate coaching conversations with employees and managers. * Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). * Ability to encourage open expression of ideas and opinions. * Excellent teambuilding and interpersonal skills. * Ability to work independently and multi-task. * Ability to communicate professionally and effectively with all levels of the organization. * Ability to interpret policies, procedures, and standard business practices. * Demonstrates a sense of urgency and timeliness. WHY THIS ROLE MAY NOT BE FOR YOU * You prefer a 9-to-5 rhythm. Our facilities run 24/7, and will require some flexibility. * You want to stay behind a desk. This role requires the majority of your shift to be out in the field at the locations. Required travel ~2x/year. * You need highly defined processes from day one. We're still building playbooks. You'll often be the one creating the process for others to follow. * You're uncomfortable with ambiguity. At AirGarage, priorities can shift quickly as we scale. You'll need to adapt, problem-solve, and move forward without perfect information. PHYSICAL DEMANDS * Willingness to work in the elements - heat, wind, snow, rain, etc. * Ability to lift, push and pull at least 25 pounds. * Ability to stand and walk for extended periods of time. IMPORTANT NOTE AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for: * 2-3 full company offsites, "Remote Weeks" * Lending a hand to support 2 new location launches * In-person onboarding as well as supporting other onboarding sessions for new team members The rest of the year, team members can work remotely from wherever (US time zones) they're most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected-if you're not open to traveling ~6 weeks per year for work, this role isn't a good fit for you. THE UPSIDE * Equity: Have a stake in the business that you're helping to build and grow. * Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America. * Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents. * Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. * Home office setup: Get a laptop + additional equipment needed to set you up for success. * Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year. * 401k: Make financial planning right for you with a 401k retirement savings program. * ️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin. * BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club. * Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. * ️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities. * Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities. Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made. We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description. AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
    $63k-107k yearly est. 2d ago
  • Strategy & Operations Manager

    Beyond Finance, Inc. 4.2company rating

    Chicago, IL jobs

    Beyond Finance is seeking a driven Strategy & Operations Manager to join our dynamic Strategy & Operations team. Acting as an internal strategy and implementation group, we partner directly with the Executive Team to lead high-impact, cross-functiona Operations Manager, Operations, Strategy, Manager, Operation, Customer Experience, Manufacturing
    $63k-107k yearly est. 2d ago
  • Growth Strategy & Operations Manager

    Scale Ai, Inc. 4.1company rating

    New York, NY jobs

    As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Growth Program Manager to helm initiatives that will significantly drive revenue and expansion. This demanding and multi-faceted role requires a unique blend of skills across strategy, operations, and analytics with the aim to catalyze rapid growth in a dynamic and evolving market. You will: Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market. Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands. Oversee the growth operations, ensuring seamless execution and alignment with business objectives. Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence in domain language. Ideally you'd have: 3-5 years of experience on growth, product, or operations, or as a SWE. Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain) Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus). An entrepreneurial and high-ownership mindset. You are comfortable handling ambiguity and leading workstreams from end-to-end This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of delivering results in high-stakes environments. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$150,000-$189,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $150k-189k yearly 5d ago
  • Investment Operations Analyst

    Unlock 3.8company rating

    Remote

    Unlock's mission is to unleash the power of home equity to enrich people's lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We're not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control. About the role The Investment Operations Analyst is responsible for executing and managing day-to-day operational processes that support asset origination, funding, settlement, valuation, and investor reporting activities. This role partners closely with Asset Management, Finance, Treasury, and Capital Markets to ensure accurate, timely, and compliant processing of investment operations. The Investment Operations Analyst plays a key role in maintaining operational continuity, supporting transaction execution, and strengthening the scalability and reliability of investment operations. What you'll do Process daily funding requests for assets. Manage asset verification for funding, initiate requests to facility partners, and partner with the Treasury team to ensure timely release of funds to the title company. Monitor and validate all asset related cash transactions and asset transactions Run daily settlements for assets that have been repaid and process settlements to investors Monitor processes that manage and monitor weekly valuations and notable credit changes in our assets Monitoring and reporting on collateral custody status with our collateral agents Run finance related daily operations for Unlock's originations and secondary transactions with investors including Trade Ticketing & Settlement, Collateral Review & Movement, Daily asset fundings, Investor Reporting, Ad-hoc investor data and analysis requests Partner with developers regarding requirements, discuss proposals, and implement new solutions that improve our process and capabilities Maintain tools and dashboards used to streamline Investment Ops functions and analyses Provide feedback to senior technical developers to continuously iterate on and improve existing workflows What we're looking for 5+ years of professional experience in a Finance Operations role or Middle Office Position High degree of proficiency and autonomy in Excel Passion and ability for self-automation using some combination of Excel Macros, SQL, VBA, Python and Tableau Strong oral and written communication skills Strong attention to detail Strong analytical and critical thinking skills Experience in Finance, MBS, Real Estate, Lending, Trading, and/or Treasury is a plus Advanced experience with SQL or other technical tools preferred Experience working in an Operations capacity on a Trading Floor, Asset Manager, and/or Treasury function preferred What we offer Discretionary time off for rest and recharge Comprehensive health plans covering medical, dental, and vision, fully funded by us 4% employer match to your 401(k) contributions Dynamic and inclusive work environment that fosters innovation and growth Ongoing professional development and career advancement opportunities Flexible work arrangements and a strong emphasis on work-life balance Target base compensation is $90,000 - $100,000 annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock's Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options and paid time off. Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.
    $90k-100k yearly Auto-Apply 6d ago
  • LLM Training Operation Analyst - Seed Global Data

    Bytedance 4.6company rating

    Los Angeles, CA jobs

    About the team Seed Global Data is a team focused on producing international data for LLMs. For the training of large models, data is the lifeline of model quality - and the Global Data team is working closely with technical, product, and operations teams to ensure effective data production strategies and execution management. As a key member of Seed Global Data team, you will manage and deliver high‑quality LLM training projects with precision and efficiency, ensuring operational processes support scalable and reliable data production. You will also mentor and upskill team members, elevating performance and output. - The LLM Training Operations Analyst orchestrates end‑to‑end LLM training workflows, integrating evaluation practices at every stage and translating ambiguous requirements into executable tasks through robust QA and cross‑functional collaboration. Key Responsibilities and Duties: - Project & Workflow Management: Design, run, and optimize multiple LLM training workflows; own timelines and quality protocols through effective collaboration with researchers, product managers, and internal/external training teams. Offer flexible availability to accommodate discussion meetings with global teams. - Prompt Engineering & Automation: Craft and refine prompt engineering frameworks and scripts for training, evaluation, and workflow automation to improve model outcomes and operational efficiency. - Data Analysis & Reporting: Analyze operational data and build dynamic dashboards; compile quantitative and qualitative reports to inform high-value, strategic insights congruent with organizational goals. - Operational Improvement & Standardization: Run quality and productivity experiments; develop living guidelines that establish and iteratively refine standard operating procedures. - Task Specs: Document clear task specifications, including inputs, outputs, constraints, and context. - Team Mentorship and Collaboration: Develop team capabilities through coaching; promote knowledge sharing and best‑practice adoption for high‑quality delivery. Minimum Qualifications: - 3+ years of experience in project/operations management or data operations for ML/LLM programs, with exposure to evaluation design and QA methodologies. - Hands-on data analysis using AI tools and low/no-code platforms (e.g., Airtable, Lark Base) and spreadsheets for dashboard building and rapid iterations. - Experience with LLM Ops running training/evaluation projects and applying prompt engineering for model and workflow optimization. - Ability to define task specifications, acceptance criteria, and quality metrics, complemented by strong process documentation skills. - Seasoned communication skills and cross-functional alignment capabilities in a fast-paced, project-based environment. Preferred Qualifications - Demonstrated portfolio of role-aligned projects with exceptional outcomes with links or case studies. - Proficiency with Python (Pandas, NumPy, SciPy) for analysis scripting and SQL for data extraction. - Hands-on experience with experimental design (A/B testing, sampling, hypothesis testing). - Ability to design rubrics, scoring systems, and error taxonomies. - Experience running human evaluation programs (guidelines, rater training, adjudication, QA) and managing vendor operations. - Background in Data Science, Machine Learning, Human-Computer Interaction, or Statistics. Note: This role requires a test prior to interviews.
    $62k-92k yearly est. 21d ago
  • Global LLM Data - LLM Training Operation Coding Analyst

    Bytedance 4.6company rating

    Los Angeles, CA jobs

    About the team LLM Global Data is a team focused on producing international data for LLMs. For the training of large models, data is the lifeline of model quality - and the Global Data team is working closely with technical, product, and operations teams to ensure effective data production strategies and execution management. As a key member of our LLM Global Data Team, the LLM Training Operations Analyst will play a pivotal role in managing the intricate processes involved in training large language models (LLMs) with diverse coding datasets. This role focuses on overseeing and improving operational workflows, primarily for code-related projects, ensuring they are delivered with high quality and efficiency. Key Responsibilities and Duties: - Project Management: Lead and manage multiple coding-focused LLM training projects, ensuring timelines, quality standards, and objectives are met. Track project progress, identify risks, and implement corrective actions as necessary to keep projects on course. Build and maintain strong relationships with product managers, engineers, researchers, data annotators, and other cross-functional team members. Communicate project updates, address concerns, and align expectations to ensure successful project outcomes. Coordinate meetings and discussions with global teams to ensure seamless project execution and work with external vendors and trainers per project demands. - Workflow Design and Management: Design, manage, and optimize workflows for coding-focused LLM training projects, including training design, QA processes, and performance tracking to meet project needs. Collaborate closely with product managers, engineers, and cross-functional teams to ensure alignment on quality metrics and project expectations. - Operational Improvement: Conduct quality and productivity improvement experiments to enhance operational processes for code-related training data. Lead and support general annotation operation improvement initiatives across various data domains. Develop and maintain technical guidelines and casebooks to support consistent, high-quality data production. - Data Checking and Analysis: Design and implement data analysis strategies for LLM coding projects. Analyze annotation quality, model performance, and dataset coverage using statistical and programmatic methods. Identify data gaps and failure patterns through slice-based evaluations and error analysis. Use Python (Pandas, NumPy, Matplotlib) and SQL to generate insights and support model training operations. Collaborate with researchers to inform training strategies and data improvements. - Team Leadership and Collaboration: Provide mentorship and guidance to team members, helping to develop their skills and ensuring the delivery of high-quality outputs. Foster a collaborative environment where team members can share knowledge and best practices to improve overall performance. Minimum Qualifications: - 3+ years of experience in project or operations management roles. - Experience with programming languages such as Python, Java, Go, or C, acquired through coding projects, or technical, project manager, or scrum master roles in software engineering teams. - Strong communication and problem-solving skills with the ability to understand and convey code-related concepts effectively. - Strong project management skills, with the ability to design, manage, and optimize complex workflows. - Ability to balance independent judgment with collaborative teamwork in a fast-paced, project-based environment. Preferred Qualifications - Experience in RLHF annotation and working with leading AI/LLM companies on technical projects. - Experience with codebases and understanding of software development processes, coding best practices, and version control systems (e.g., Git). Familiarity with full-stack concepts, including front-end interfaces, back-end logic, and database integration. - Proven ability to lead and mentor junior team members in data-related or AI/LLM projects. - Deep interest in LLMs, computational thinking, and ability to adapt to a high-intensity work environment. - Enthusiasm for learning, engaging with diverse technical case studies, working with global teams, and comfort with technology tools that enhance project performance. - Proficiency in Mandarin Chinese (reading and speaking) to effectively communicate with Chinese-speaking global teams.
    $62k-92k yearly est. 21d ago
  • S&OP & MRP Analyst

    Vast Data 3.8company rating

    Campbell, CA jobs

    VAST Data is looking for a S&OP & MRP Analyst to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just a few short years, we've shaken up the industry by challenging traditional architecture models and introduced a revolutionary set of storage possibilities through our Universal Storage platform. With the advent of heavy growth in AI cloud infrastructure, VAST is perfectly positioned to act as the platform to power AI and deep learning in modern data centers and clouds. Our success has been built through incredible leadership and motivated employees who want to leverage their skills and experiences to make a real impact. This is an opportunity to be a key player at a pivotal time in our company's growth. Come join the disruption, make your mark, and be a part of the amazing team introducing the new era of data storage for the growing AI market! About the Role: * This is a critical planning role that requires strong attention to detail, cross-functional collaboration with Supply Chain, Materials, and Sales, and the ability to take multiple concrete and ambiguous perspectives and data points to update existing planning models and build up ad-hoc planning models. * Using financial targets, historical run rates, inventory data, and sales opportunity leads - generate and publish monthly product demand forecasts for VAST's integration partners. * Maintain and analyze VAST's integrator sites' inventory data on an ongoing basis * Drive planning analyses and recommend strategies for component/product EOL scenarios, product transitions, and risk buys * Own generating, managing and reporting the monthly demand forecast for Services inventory * Present updates and recommended actions to Operations executive management team on a weekly basis. * Identify, create, and implement new planning processes and models. * Ability to design & implement cross functional, cross org S&OP processes & collaborating with data & IT groups for implementing new services & solutions Requirements: * Bachelor's degree * Minimum 5-7years in supply and/or demand planning in a fast-paced work environment * Experience in establishing cross functional S&OP processes & automated data flows * Strong analytical, planning, and presentation skills * Experience in creating and implementing complex planning models * Experience in analyzing inventory and supply/demand of raw materials * Experience with Tableau and Data Visualization software tools * Experience in planning for Last Time Buys and Production Risk Buys * Preferred Requirements: * Master's degree Requirements
    $60k-92k yearly est. 60d+ ago

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