Nextiva jobs in Scottsdale, AZ - 25 jobs

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. How You'll Change Our Customers' Lives: At Nextiva, our Commercial Account Executives help our customers grow their businesses and simplify their lives by selling our products and solutions. Nextiva combines communication channels - voice, video, collaboration, SMS, and surveys - to help businesses of all sizes access the information they need at the right time to provide amazing customer experiences and drive business results. What you need to do: Uncover prospects needs and pain points Critically think through solutions and make recommendations based on their needs Create and effectively manage a pipeline of minimum 3x your quota assignment Ability to thrive in high velocity sales motion Deliver tailored demos of the Nextiva solution and how it delivers the outcomes that prospects are seeking Ability to forecast accurately daily, weekly and monthly commitments Maintain proper Salesforce hygiene and accuracy for pipeline delivery Create, maintain and work an active list of target accounts in your assigned territory Achieve no less than 100% of assigned quota on a monthly and quarterly basis What you need to have: 2+ years of inside sales experience in a fast-paced high-volume environment 1+ years preferred sales experience in UCaaS, CCaaS, SaaS, PaaS, or other related industry experience Salesforce expertise Ability to create and present sales presentations and pitch decks Proven ability to manage a pipeline of opportunities and ability to close on the spot when needed Proven track record of selling solutions over the phone with persuasive closing techniques Nextiva Core Competencies / DNA: Drives Results: The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform. Critical Thinker: The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise. They'll recommend and action well thought out solutions, understanding the risks and dependencies. Right Attitude: The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they're resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀 Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-SP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. As part of our growing creative and brand operations teams, we're looking for a Head of Design to own and elevate our visual identity across every touchpoint. As Head of Design, you will be the steward of Nextiva's visual identity. You'll lead and manage all graphic design efforts across print, digital, events, internal and external communications, ensuring consistency, creativity, and excellence across our brand expression. You will report to the Brand Leader and collaborate closely with product marketing, demand generation, sales, product, events, content, and other cross-functional teams. Key Responsibilities: Brand-Wide Visual Strategy & Oversight Maintain Nextiva's visual style and design standards across all mediums (digital, print, events, internal comms, etc.) Develop and evolve comprehensive brand guidelines and design systems to ensure visual consistency and brand integrity across teams Creative Execution & Project Leadership Oversee all graphic design projects from concept through execution and delivery - including marketing collateral, web/ digital materials, event assets, signage, presentations, sales materials, internal communications, and more Provide hands-on design work, while balancing oversight, quality control, and creative direction Team Management & Development Lead, mentor, and manage a team of designers, assigning tasks, providing feedback, ensuring high creative standards, and supporting professional growth Review and approve deliverables, ensuring consistency with brand standards, high quality, and timely delivery Cross-Functional Collaboration & Stakeholder Engagement Partner across marketing, sales product, content, events, and other internal stakeholders to understand project needs, define design requirements, and deliver creative solutions that align with business goals Translate strategic business and brand objectives into compelling visual assets and campaigns that resonate with customers, prospects, and internal teams Creative Direction & Innovation Stay up-to-date with design trends, tools, and best practices - applying that knowledge to keep Nextiva's brand fresh, modern, and relevant Experiment with new design approaches (motion graphics, infographics, video-ready assets, interactive design) where appropriate to elevate brand storytelling across channels Quality Assurance & Brand Consistency Ensure all design outputs meet high quality, brand-aligned standards - from typography, color, layout to final production (print and digital) Oversee preparation of files for print or digital publishing, liaise with vendors or internal teams as needed Project Management & Operational Discipline Manage multiple design projects simultaneously - balancing priorities, deadlines, resource management, and quality Provide clear estimates, timelines, asset tracking, and status updates to internal stakeholders and leadership as needed Qualifications & Skills: Significant professional experience (ideally 8+ years) in graphic design - preferably with both digital and print expertise in a fast-paced B2B or hi-tech environment Proven track record of building, owning, and executing brand-level design across multiple platforms and media Proficiency in standard design software (e.g. Adobe Creative Suite: Photoshop, Illustrator, InDesign; optionally motion/ video/ digital tools) and strong understanding of design fundamentals (typography, layout, color theory, composition) Strong leadership and team-management skills, with ability to mentor junior designers and foster a collaborative creative environment Excellent communication and presentation skills - able to articulate design decisions and rationales to stakeholders Strong organizational and project-management skills - able to juggle multiple priorities and meet deadlines under pressure Creative mindset, strategic thinking, attention to detail, and a passion for elevating brand identity through design Why You Should Apply: You'll own and shape the visual face of a fast-growing, innovative technology company based in Scottsdale - impacting how tens of thousands of customers and businesses perceive Nextiva You'll lead a talented team and collaborate across the organization, with the freedom to execute creative vision at scale You'll have the opportunity to work across a wide variety of mediums - from digital to print to events - building a comprehensive, cohesive brand presence You'll be part of a company culture that values innovation, collaboration, and “Amazing Service,” giving you the support and flexibility to do your best work Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. We're looking for a Growth Marketing Specialist to help us test, launch, and scale outbound and digital campaigns that drive pipeline. You'll be hands-on with tools, fast-moving with experiments, and focused on results over fluff. This isn't a content-only role. You'll be in the weeds helping with outbound email, paid tests, landing page builds, and performance tracking. If you love trying new things, shipping fast, and getting smarter with every test-you'll thrive here. What You'll Bring 1-3 years of marketing experience, preferably in B2B, SaaS, or agency Strong attention to detail and a bias for action Familiarity with outbound, email marketing, or paid social tools Comfortable working in spreadsheets and learning new tools fast Solid writing skills-you can keep things clear, concise, and conversion-focused Excitement to test, learn, and grow your skills quickly Bonus Points If You Have Used tools like Outreach, Warmly, HubSpot, Clay, or Wordpress Experience with A/B testing and tracking performance metrics Past exposure to sales development or demand gen teams Why This Role Matters You'll be part of a lean team with room to take ownership. Your campaigns will directly impact revenue-and you'll see the results quickly. It's the perfect role for someone who wants to build real growth chops in a no-fluff, get-stuff-done environment. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. We're looking for a strategic and hands-on Head of Campaigns to lead the planning, execution, and optimization of integrated marketing campaigns across all channels. You'll drive alignment across brand, content, demand gen, product marketing, and sales to ensure every campaign connects customer problems to Nextiva's value in a compelling way. What You'll Do: Build and lead the campaigns team, from strategy to measurement. Develop integrated campaign plans that span paid media, email, content, social, and partner channels. Collaborate with product marketing to translate messaging and positioning into impactful campaign narratives. Partner with GTM leadership to ensure campaigns align with pipeline goals and conversion metrics. Lead quarterly planning cycles, aligning priorities across the marketing org. Manage campaign budgets, performance tracking, and reporting. Analyze data to optimize creative, audience segmentation, and channel mix for continuous improvement. Coach and grow a team of campaign managers and specialists. What You'll Bring: 5+ years in B2B marketing with at least 2 years leading integrated campaign strategy. Proven ability to connect brand storytelling with performance outcomes. Experience working cross-functionally in a high-growth SaaS environment. Strong understanding of demand generation, lifecycle marketing, and content strategy. Analytical mindset with fluency in campaign data and attribution models. Comfortable operating both strategically and tactically in a fast-moving org. Why You'll Love It Here: Opportunity to shape the campaign strategy for a leading brand in business communications. Collaborative, entrepreneurial culture with room to experiment. Competitive pay, full benefits, and growth potential. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. The Business Development Representative role is the launchpad for a successful career in high-tech sales. This is an entry-level, high-impact position designed to provide hands-on sales experience, extensive training, and clear pathways for advancement within Nextiva's Inside Sales organization. As a BDR, you will master the fundamentals of outbound prospecting, qualification, and consultative selling. Through our comprehensive training program and ongoing coaching, you will develop elite sales skills, gain expertise in Salesforce, and build a strong foundation for a long-term sales career. About the Role: Identify and qualify sales opportunities through a 100% outbound motion Engage prospects through cold calling, email outreach, and social selling Qualify leads using the SPICED methodology Consistently manage daily activities to meet lead volume and pipeline generation targets Proactively learn and articulate the value of Nextiva's products and services Partner with Account Executives to drive top-of-funnel activity and support revenue growth About You: 1 or more years of direct or inside sales experience preferred Experience in SaaS, CRM, Platform Sales, Technology, or related industries Familiarity with Salesforce or similar CRM platforms is preferred Tech savvy and energized by learning new tools and solutions Curious about business challenges and motivated to help organizations succeed Highly organized with strong attention to detail Energetic, engaging, and able to quickly build rapport and trust Coachable, adaptable, and eager to learn quickly A clear and confident communicator with strong verbal and written skills Driven, competitive, and resilient, with a strong work ethic and high grit A problem solver who thinks on your feet and thrives in a fast-paced environment Results oriented with a genuine desire to win and exceed expectations Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Take a quick tour of Nextiva HQ in Scottsdale, AZ and see where Amazing happens!🚀 Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-SP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. About the Role We're seeking a sharp, organized, and AI-curious Marketing Intern to support our growing LLM Optimization (AI SEO / GEO) program. This intern will play a key role in helping our brand show up prominently in generative AI tools like ChatGPT, Gemini, and Perplexity. You'll work closely with our marketing and partnerships team to coordinate high-impact content, research new opportunities, and activate partner relationships that improve our presence in AI search results. This is an exciting opportunity to get hands-on experience at the cutting edge of SEO and content marketing in the era of generative AI. What You'll Do Coordinate content production by managing assignments, reviewing drafts, and keeping our editorial calendar on track Research article topics designed to get cited in LLMs for high-intent, business-relevant queries Use AI tools like ChatGPT to help generate content briefs, outlines, and prompt ideas Learn and leverage AI SEO monitoring tools to identify strategic collaboration opportunities Support content partnerships, including: Finding and vetting potential partners Researching contact info and crafting personalized outreach messages Sending 1:1 DMs and emails Scheduling onboarding calls and managing follow-ups Setting up new partners in our affiliate platform Support partner communications, including helping draft newsletters, organizing community contests, and assisting in campaign execution to encourage strategic content publishing Who You Are A current student or recent grad interested in marketing, SEO, or AI Curious and fast-learning - you're excited to explore new tools and strategies Highly organized and detail-oriented A strong communicator - both written and verbal Familiar with or eager to learn about AI SEO monitoring tools Bonus: Previous experience in content marketing, SEO, affiliate programs, or partnerships What You'll Gain Hands-on experience at the forefront of AI-driven marketing Exposure to SEO and content strategy in a rapidly evolving digital landscape Experience with marketing tools, cross-functional collaboration, and content partnerships A portfolio of real-world contributions that drive measurable impact Potential pathway to a full-time role based on performance Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is seeking a hands on, experienced, and visionary Engineering Manager to lead our AI Agents team within the Data & Intelligence Platform group. You will be responsible for leading a team that develops intelligent, multimodal AI agents (voice and chatbots) as part of Nextiva's next-generation customer experience platform. You will apply expertise in machine learning and software engineering to build AI-driven features that transform how businesses engage with customers. This position offers the opportunity to work at the forefront of generative AI and multimodal interactions, creating scalable AI solutions that blend automation with the human touch to deliver exceptional customer experiences. Success in this role will be measured by your ability to deliver AI features that measurably improve customer experiences (e.g., higher self-service resolution rates, faster response times, improved user satisfaction) while maintaining high software quality and ethical AI standards. You will help Nextiva achieve a balanced integration of AI and human interaction, directly contributing to our CX-first vision. Key Responsibilities Team Leadership & Development: Lead, mentor, and grow a team of AI Software Engineers. Foster a culture of innovation, collaboration, and continuous learning. Provide technical guidance and career development support. Technical Oversight: Oversee the design, development, and deployment of AI agents for Nextiva's products that understand and respond to customers in multiple formats (e.g., spoken voice, written text). Ensure delivery of high-quality, scalable, and reliable features. Guide the integration of NLP, speech recognition, and large language models into production systems. AI Model Integration: Integrate large language models and other AI/ML components into the Agentic AI Platform to enable capabilities such as question answering, task automation, sentiment analysis, and recommendations. Ensure that AI models and solutions perform effectively in real-world environments and at scale. Multimodal Interaction Systems: Build and integrate components for multimodal interactions, including speech-to-text, text-to-speech, and dialog management systems. Performance Optimization: Optimize AI algorithms and agent frameworks for performance, scalability, and reliability. Use data-driven methods to tune model accuracy and response times. Quality, Ethics & Compliance: Implement robust testing (unit, integration, end-to-end) for AI features to ensure reliability and correctness. Incorporate ethical AI practices, ensuring AI agent behavior is unbiased and compliant with privacy and security regulations. Cross-Functional Collaboration: Partner and collaborate across the product organization to define the roadmap for AI agent capabilities. Translate business goals into technical strategies and execution plans. Innovation & Thought Leadership: Stay current with advancements in AI, machine learning, and multimodal interaction systems. Drive innovation by evaluating and adopting emerging technologies. Qualifications Education & Experience: Bachelor's degree in computer science, Software Engineering, or a related field (required). A Master's degree in AI, Machine Learning, or a related discipline is strongly preferred. Equivalent practical experience in AI/ML development will also be considered. Experience: 8+ years of software development experience, including 3+ years in a technical leadership or management role. Proven track record in AI/ML product development. Proven experience developing production-grade software (e.g., backend services, APIs, data pipelines) in a collaborative team environment. AI/ML Expertise: Strong understanding of AI and machine learning fundamentals with hands-on experience in natural language processing (NLP) and/or deep learning. Familiarity with the latest AI advancements (e.g., transformer-based models, conversational AI frameworks) and a history of applying AI models to solve real-world problems. Technical Skills: Proficiency in programming languages commonly used for AI development, such as Python (with ML libraries like TensorFlow or PyTorch) and/or a general-purpose language like Java or C# for scalable systems. Experience with machine learning frameworks and libraries for NLP, speech, or computer vision (e.g., Hugging Face Transformers, OpenAI APIs, spa Cy, Kaldi, AWS/GCP/Azure AI services) is expected. Multimodal Interaction Knowledge: Experience with speech and language technologies - for example, integrating speech-to-text (ASR) and text-to-speech (TTS) engines, or building chatbots and voice bots for conversational interfaces. Cloud & Scalability: Familiarity with cloud platforms and deploying AI/ML models at scale (AWS, Google Cloud, or Azure). Experience with microservices architecture and containerization (Docker, Kubernetes) for AI services. Leadership Skills: Demonstrated ability to lead high-performing engineering teams. Strong project management, communication, and stakeholder engagement skills. Requirements: In an effort to increase team collaboration and effectiveness, candidates located near one of our US offices in Scottsdale, AZ or Dallas, TX preferred. For candidates not located near Scottsdale, AZ or Dallas, TX, travel may be required. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $115,000 - $180,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-AL1 #LI-REMOTE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is seeking an Outbound Senior Technical Product Manager to lead the healthcare vertical strategy, bridging the gap between product, engineering, and the market. This role is ideal for someone who is equally comfortable diving deep into APIs and data models as they are presenting to CIOs, CMIOs, and IT decision-makers. You'll define the product vision and roadmap for Nextiva's healthcare communication platform, driving integrations with EHR systems (Epic, Cerner, Athenahealth, etc.) and shaping the go-to-market strategy for our healthcare offerings. Your success will be measured by your ability to translate technical innovation into customer value, influence the roadmap through market insights, and enable the sales and customer success teams with clear, differentiated messaging. Key Responsibilities: Market and Customer Engagement Act as the voice of the market - continuously gather insights from healthcare providers, IT admins, and care teams to shape product priorities Partner closely with sales, solutions engineering, and marketing to craft compelling narratives for healthcare buyers Support enterprise and strategic sales cycles by demonstrating product capabilities, mapping integration architectures, and articulating value to both technical and clinical stakeholders Define and validate healthcare use cases and business outcomes tied to Nextiva's communication and AI capabilities Product and Technical Strategy Own the healthcare product roadmap and strategy, balancing technical feasibility, customer demand, and business impact Define and launch EHR integration capabilities, leveraging FHIR, HL7, SMART on FHIR, and Epic App Orchard APIs Collaborate with engineering to deliver secure, scalable, and compliant integrations and SaaS workflows tailored for healthcare organizations Drive platform extensibility, working across internal product teams to align APIs, provisioning, analytics, and multi-tenant administration capabilities with healthcare-specific requirements Ensure compliance with HIPAA, HITRUST, and SOC 2, partnering with InfoSec and Legal to maintain healthcare-grade standards Go-to-Market and Enablement Partner with Product Marketing to position Nextiva's healthcare solutions and create technical content such as whitepapers, demos, and integration guides Enable Sales, Customer Success, and Implementation teams through training, launch briefings, and product documentation Track and analyze market trends, competitor offerings, and regulatory developments to inform future product strategy Serve as a thought leader in healthcare communication technology, representing Nextiva at industry events, webinars, and customer advisory boards Qualifications 8+ years of product management experience in SaaS, cloud, or communications platforms, with at least 3+ years in healthcare technology Proven success shipping SaaS products or integrations serving healthcare customers (e.g., EHR, CRM, or patient engagement platforms) Strong technical background - familiar with API design, integration patterns, authentication, and data security Hands-on experience with EHR APIs and data standards (FHIR, HL7, Epic App Orchard, SMART on FHIR) Deep understanding of healthcare operations, workflows, and compliance (HIPAA, HITRUST, PHI) Exceptional communication skills - able to translate complex technical details into customer and business outcomes Demonstrated success working with cross-functional teams spanning engineering, design, marketing, and go-to-market Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) Bonus Points Prior experience as a Solutions Engineer, Sales Engineer, or Technical Consultant supporting healthcare SaaS products Background in CPaaS, CCaaS, or UCaaS product management Familiarity with AI-driven workflows and automation in patient engagement or healthcare communication Experience with multi-tenant SaaS platforms, enterprise provisioning, and API ecosystems Certifications in Agile, Scrum, or SAFe frameworks Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $115,000 - $178,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MS1 #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. We are seeking a dynamic and results-driven Mid-Market Account Executive to join our sales team. The ideal candidate will have a proven track record in sales, with a strong focus on effective deal qualification and management using an established sales methodology. Reporting into our Best-in-Class Sales Leadership team, you'll be selling Nextiva complete portfolio of CX products that includes our Cloud-based Business Systems, AI, and Contact Center Solutions in an inbound as well as on an outbound basis directly to Mid-Market companies. Key Responsibilities: Prospect and Qualify Leads: Identify and qualify potential mid-market clients through targeted outreach, including cold calling, email campaigns, and networking events. Consistently achieve and exceed quotas for new booking by driving the sales of Nextiva CX solutions to mid-market businesses Conduct Needs Analysis: Understand the unique needs and challenges of each prospect to tailor our solutions effectively. Build Account Plan: develop plan to penetrate complex mid market accounts. Manage Sales Pipeline: Utilize an established sales methodology to manage and track the sales pipeline, ensuring timely follow-ups and accurate forecasting. Present and Demonstrate Solutions: Conduct compelling product demonstrations and presentations to showcase the value of our SaaS solutions. Negotiate and Close Deals: Skillfully negotiate terms and close deals to achieve or exceed sales targets. Collaborate with Internal Teams: Work closely with XDRs, solutions consulting, rev ops, marketing, customer success, and product teams to ensure a seamless customer experience. Maintain CRM Records: Keep detailed and accurate records of all sales activities and customer interactions in Salesforce. Qualifications and Competencies: Experience: 5+ years experience in B2B sales in the mid-market segment. Experience selling CX, CCaaS and/or SaaS solutions preferred. Sales Methodology: Proficiency in using established sales methodologies (Customer Centric Selling + MEDDPIC) for deal qualification and management. Analytical Skills: Strong analytical and problem-solving abilities to understand client needs and propose effective solutions. Communicates Effectively: Excellent verbal and written communications, with the ability to build rapport and trust with clients and convey a clear understanding of unique needs of different audiences. Drive for Results: consistently achieves results, even under tough circumstances. Passion for achieving sales success. Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations. Resilience: Rebounds from setbacks and adversity when facing difficult situations. Team Player: Ability to work collaboratively with cross-functional teams to drive results. Travel: Remote but must be able to travel 75% of the time. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $110,000 - $240,000, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-SP1 #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is redefining how businesses connect with their customers - and we believe brand is one of our most powerful strategic levers to do so. We're looking for a Head of Brand who combines creative excellence with operational discipline - someone who can set the brand vision, shape our story, and bring it to life across every touchpoint. This role isn't about theory or fluff. It's about building a high-impact, action-oriented brand engine that drives real business outcomes. The ideal candidate is a hands-on builder - a leader who can think big strategically, while also rolling up their sleeves to create, launch, and iterate. You'll oversee the full spectrum of brand - including creative, design, content, video, PR, and communications - and lead a multidisciplinary team of doers who thrive on momentum, storytelling, and excellence. Key Responsibilities: Brand Strategy & Narrative Define and continuously evolve Nextiva's brand identity, positioning, and narrative, ensuring it reflects who we are, what we stand for, and why we matter. Develop a compelling, consistent story that connects our products, people, and customer experience into one unified brand message. Partner closely with the CMO and CEO to align brand direction with company strategy, ensuring brand initiatives directly support business goals. Creative Leadership & Execution Lead a cross-functional team spanning design, video, content, PR and comms, driving creative excellence and cohesion across all channels. Foster a hands-on, action-oriented culture where ideas quickly turn into output - from campaigns to storytelling to design updates. Oversee all creative development to ensure high-quality, on-brand execution that reflects Nextiva's visual and verbal standards. Integrated Brand Ecosystem Create a cohesive brand experience across every touchpoint - from website and customer stories to events, social, and press. Ensure consistency and excellence in visual identity, tone of voice, and storytelling across all internal and external communications. Collaborate cross-functionally with product marketing, growth, CX, and sales to ensure brand alignment throughout the customer journey. Awareness & Reputation Building Build and execute brand campaigns that drive awareness and pipeline impact, not just impressions. Strengthen Nextiva's market position as a category leader in customer experience management and business communication. Lead PR and communications to enhance brand reputation through media, thought leadership, and strategic storytelling. Customer Storytelling & Proof Make customer success stories and testimonials a core part of the brand strategy. Work closely with customer marketing to turn proof points into powerful narratives that demonstrate real-world impact. Operational Discipline & Agility Build scalable systems and processes for brand execution - treating brand as a living system, not a one-off campaign. Drive a "doers over planners" culture focused on frequent touchpoints, constant motion, and iterative improvement. Manage budgets efficiently, optimizing for creativity, impact, and velocity rather than large, slow campaigns. What You'll Bring 10+ years of experience in brand marketing, creative, or communications, ideally within SaaS, tech, or high-growth environments. Proven experience leading and inspiring creative teams across design, content, and communications disciplines. Deep understanding of how to build a brand that drives measurable business outcomes - not just awareness. A hands-on leadership style - you're equally comfortable shaping strategy and jumping into the work to make things happen. Experience developing integrated brand campaigns across digital, video, PR, and experiential channels. Strong storytelling and messaging skills with an eye for clarity, authenticity, and excellence. A "startup mindset" - resourceful, fast-moving, and execution-obsessed. Experience collaborating with executive teams and cross-functional partners in marketing, product, and customer success. Why Join Nextiva At Nextiva, we're building more than software - we're shaping the future of how businesses connect with their customers. You'll join a passionate, collaborative team that values clarity, authenticity, and momentum. Here, brand is not a department - it's a strategic engine that drives growth, alignment, and pride. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. We're looking for a Growth Marketing Specialist to help us test, launch, and scale outbound and digital campaigns that drive pipeline. You'll be hands-on with tools, fast-moving with experiments, and focused on results over fluff. This isn't a content-only role. You'll be in the weeds helping with outbound email, paid tests, landing page builds, and performance tracking. If you love trying new things, shipping fast, and getting smarter with every test-you'll thrive here. What You'll Bring 1-3 years of marketing experience, preferably in B2B, SaaS, or agency Strong attention to detail and a bias for action Familiarity with outbound, email marketing, or paid social tools Comfortable working in spreadsheets and learning new tools fast Solid writing skills-you can keep things clear, concise, and conversion-focused Excitement to test, learn, and grow your skills quickly Bonus Points If You Have Used tools like Outreach, Warmly, HubSpot, Clay, or Wordpress Experience with A/B testing and tracking performance metrics Past exposure to sales development or demand gen teams Why This Role Matters You'll be part of a lean team with room to take ownership. Your campaigns will directly impact revenue-and you'll see the results quickly. It's the perfect role for someone who wants to build real growth chops in a no-fluff, get-stuff-done environment. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. As a Product Marketing Manager, you will be the driving force that turns this complex vision into simple, compelling market narratives. You will operate at the intersection of product, brand, and GTM strategy, balancing the monumental task of category creation with accelerating the growth of our existing high-value portfolio. This role is about defining how the world understands the future of CX. What You'll Do: Positioning & Narrative Development Own the product story - from market insight to messaging to launch. Build positioning that clearly differentiates Nextiva in the era of Agentic CX. Create persona-based frameworks that fuel campaigns, sales conversations, and thought leadership. Partner with Brand and Growth Marketing to turn capabilities into stories that connect emotionally and commercially. Go-to-Market Leadership Lead GTM planning for launches and feature releases, ensuring every team - from Sales to Success - is ready to win. Define launch goals, success metrics, and feedback loops that accelerate learning. Collaborate with Product to shape roadmaps based on market signal and storytelling opportunities. Portfolio Growth & Adoption Drive awareness and adoption across Nextiva's current portfolio - refining positioning, packaging, and messaging to highlight evolving value. Partner with Product and Growth Marketing to identify opportunities for expansion, cross-sell, and retention. Ensure every product and feature ladders up to the Agentic CX vision and system-of-record strategy. Market & Competitive Intelligence Keep a pulse on trends, customer needs, and competitive shifts - and use those insights to evolve messaging and strategy. Build and maintain competitive battlecards, win/loss insights, and messaging updates for field teams. Sales Enablement & Impact Partner with the Sales Enablement team to bring the product story to life across the field. Build story-driven content - decks, demos, one-pagers, and objection guides - that help sellers win. Align on programs that make every rep fluent in our message and confident in the value we deliver. Voice of the Customer Partner with Product, Customer Success, and Marketing to bring customer stories and insights into every launch. Use data, feedback, and proof points to refine our message and strengthen credibility. Who You Are: You craft stories that shift perception and create demand. You translate complex technology into clear, human narratives. You think in systems - connecting product truth, market position, and go-to-market motion. You see AI and CX as levers for better business outcomes. You work where strategy meets execution, alongside product and sales. You blend creativity and rigor. You move fast, stay curious, and care deeply about impact. What Success Looks Like: Messaging that sharpens our position and defines the category. Launches that drive awareness, adoption, and revenue impact. A portfolio energized through clear storytelling and market momentum. Sales teams fluent in our story - confident, aligned, and effective. Every launch fuels the next with sharper insight, stronger execution and bigger impact. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. The Business Development Representative role is the launchpad for a successful career in high-tech sales. This is an entry-level, high-impact position designed to provide hands-on sales experience, extensive training, and clear pathways for advancement within Nextiva's Inside Sales organization. As a BDR, you will master the fundamentals of outbound prospecting, qualification, and consultative selling. Through our comprehensive training program and ongoing coaching, you will develop elite sales skills, gain expertise in Salesforce, and build a strong foundation for a long-term sales career. About the Role: Identify and qualify sales opportunities through a 100% outbound motion Engage prospects through cold calling, email outreach, and social selling Qualify leads using the SPICED methodology Consistently manage daily activities to meet lead volume and pipeline generation targets Proactively learn and articulate the value of Nextiva's products and services Partner with Account Executives to drive top-of-funnel activity and support revenue growth About You: 1 or more years of direct or inside sales experience preferred Experience in SaaS, CRM, Platform Sales, Technology, or related industries Familiarity with Salesforce or similar CRM platforms is preferred Tech savvy and energized by learning new tools and solutions Curious about business challenges and motivated to help organizations succeed Highly organized with strong attention to detail Energetic, engaging, and able to quickly build rapport and trust Coachable, adaptable, and eager to learn quickly A clear and confident communicator with strong verbal and written skills Driven, competitive, and resilient, with a strong work ethic and high grit A problem solver who thinks on your feet and thrives in a fast-paced environment Results oriented with a genuine desire to win and exceed expectations Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Take a quick tour of Nextiva HQ in Scottsdale, AZ and see where Amazing happens!🚀 Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-SP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. We're looking for a strategic and hands-on Head of Campaigns to lead the planning, execution, and optimization of integrated marketing campaigns across all channels. You'll drive alignment across brand, content, demand gen, product marketing, and sales to ensure every campaign connects customer problems to Nextiva's value in a compelling way. What You'll Do: Build and lead the campaigns team, from strategy to measurement. Develop integrated campaign plans that span paid media, email, content, social, and partner channels. Collaborate with product marketing to translate messaging and positioning into impactful campaign narratives. Partner with GTM leadership to ensure campaigns align with pipeline goals and conversion metrics. Lead quarterly planning cycles, aligning priorities across the marketing org. Manage campaign budgets, performance tracking, and reporting. Analyze data to optimize creative, audience segmentation, and channel mix for continuous improvement. Coach and grow a team of campaign managers and specialists. What You'll Bring: 5+ years in B2B marketing with at least 2 years leading integrated campaign strategy. Proven ability to connect brand storytelling with performance outcomes. Experience working cross-functionally in a high-growth SaaS environment. Strong understanding of demand generation, lifecycle marketing, and content strategy. Analytical mindset with fluency in campaign data and attribution models. Comfortable operating both strategically and tactically in a fast-moving org. Why You'll Love It Here: Opportunity to shape the campaign strategy for a leading brand in business communications. Collaborative, entrepreneurial culture with room to experiment. Competitive pay, full benefits, and growth potential. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is expanding our Lower Mid-Market sales team to support high demand from customers in the 21-200 employee segment. As a Lower Mid-Market Account Executive, you will run full-cycle sales motions across multiple lead sources-including inbound, XDR hot transfers, channel-sourced opportunities, chat, and outbound prospecting. This role requires strong multi-tasking capabilities, disciplined pipeline execution, and the ability to manage increasingly complex deal structures as customers adopt multi-product UCaaS, CCaaS, and CX solutions. You will leverage a structured qualification methodology and a customer-centric mutual success plan to guide prospects through a 30-90 day cycle. What You'll Do Manage multiple lead queues simultaneously, including inbound, XDR hot transfers, chat-based leads, and channel-generated opportunities. Conduct thorough discovery, map customer needs, and deliver tailored product demonstrations. Leverage a structured sales methodology (e.g., MEDDPICC) to maintain qualification rigor and drive predictable deal progression. Build and manage a healthy pipeline with consistent movement across all stages in Salesforce. Develop and manage mutual success plans with customers in multi-stakeholder, multi-product opportunities. Maintain accurate forecasting through disciplined Salesforce usage and regular communication. Create and manage an active target list within the 21-200 employee ICP. Drive incremental pipeline through daily outbound prospecting into relevant accounts, even within a warm-lead motion. Collaborate closely with XDRs, channel partners, solutions consultants, and cross-functional teams. Achieve monthly performance expectations tied to pipeline generation, progression, and closed revenue. What You Need to Have 3+ years of full-cycle inside sales experience with responsibility for discovery, demos, negotiation, and closing. Experience selling to businesses within the 21-200 employee range or closely comparable SMB/mid-market segments. Strong multi-tasking capabilities with the ability to engage across multiple simultaneous lead channels (inbound, chat, hot transfers). Experience managing opportunities within 30-90 day cycles. Proficiency using Salesforce for pipeline management, forecasting, and sales process execution. Ability to leverage structured qualification approaches (e.g., MEDDPICC or similar). Comfort leading customers through a mutual success plan in more complex multi-product sales cycles. Clear, professional communication and strong presentation/demonstration skills. Ability to thrive in a fast-paced, highly collaborative onsite environment. Strong Preferences Experience in UCaaS, CCaaS, SaaS, or cloud communications. Prior experience managing both inbound and outbound motions simultaneously. Familiarity with channel-sourced opportunities. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸️ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-SP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is at the forefront of redefining customer engagement with AI-powered communication solutions. We are looking for a Director of Product Management, AI Agents Platform to lead the strategic vision, development, and go-to-market execution of our next-generation agentic platform - enabling intelligent, multi-channel AI agents that deliver seamless communication experiences for businesses. This is a high-impact leadership role driving the evolution of Nextiva's AI capabilities. You will oversee the product lifecycle for the AI Agent Platform, bridging innovation from our engineering teams with market needs across sales, marketing, and customer success. Key Responsibilities: Strategic Leadership Define and drive the product vision, strategy, and roadmap for Nextiva's AI Agent Platform, focusing on scalable, modular agentic solutions. Lead and mentor a team of product managers across the AI product portfolio. Partner with executive leadership to align AI initiatives with company objectives and market differentiation goals. Establish clear success metrics for adoption, engagement, and business impact of AI-driven products. Product Development & Market Expertise Deeply understand the agentic AI ecosystem, including intelligent virtual assistants (IVAs), conversational AI, and multi-agent architectures. Identify and prioritize use cases such as payment collection, FAQ support, and transactional agents across communication channels (voice, chat, SMS). Collaborate closely with engineering and data science teams to design and deliver robust, high-performing AI agents. Stay at the forefront of AI innovation - understanding emerging technologies, tools, and frameworks in the agentic and LLM space. Cross-Functional Collaboration Serve as the product liaison between the India-based development teams and the U.S. go-to-market organization. Work directly with sales, marketing, and customer success to translate complex AI capabilities into clear value propositions. Ensure internal teams are equipped to position, demo, and sell AI agent products effectively. Drive collaboration on documentation, enablement, and customer education for AI product launches. Customer & Market Engagement Engage directly with enterprise customers to understand evolving needs in AI automation and customer experience. Act as a customer-facing evangelist for Nextiva's AI capabilities - participating in client meetings, product demos, and industry events. Build strategic relationships with external partners and platforms in the AI ecosystem. Qualifications 10+ years of product management experience, with at least 4+ in a leadership capacity overseeing AI, SaaS, or communication platform products. Strong understanding of agentic AI systems, LLM orchestration, and enterprise AI deployment. Proven success leading cross-functional teams and scaling products in complex, global environments. Experience working in customer-facing roles; able to articulate complex technology in simple, outcome-driven narratives. Background in UCaaS, CCaaS, or communication-centric software products strongly preferred. Excellent communication and leadership skills with the ability to bridge technical and business domains. Bachelor's degree in Computer Science, Engineering, or related field; MBA or advanced degree preferred. What You'll Bring A passion for AI-driven customer engagement and automation. The ability to translate vision into strategy - and strategy into execution. A growth mindset and a collaborative leadership style. Comfort operating in a fast-paced, globally distributed organization. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $160,000-$255,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MS1 #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is redefining how businesses connect with their customers - and we believe brand is one of our most powerful strategic levers to do so. We're looking for a Head of Brand who combines creative excellence with operational discipline - someone who can set the brand vision, shape our story, and bring it to life across every touchpoint. This role isn't about theory or fluff. It's about building a high-impact, action-oriented brand engine that drives real business outcomes. The ideal candidate is a hands-on builder - a leader who can think big strategically, while also rolling up their sleeves to create, launch, and iterate. You'll oversee the full spectrum of brand - including creative, design, content, video, PR, and communications - and lead a multidisciplinary team of doers who thrive on momentum, storytelling, and excellence. Key Responsibilities: Brand Strategy & Narrative Define and continuously evolve Nextiva's brand identity, positioning, and narrative, ensuring it reflects who we are, what we stand for, and why we matter. Develop a compelling, consistent story that connects our products, people, and customer experience into one unified brand message. Partner closely with the CMO and CEO to align brand direction with company strategy, ensuring brand initiatives directly support business goals. Creative Leadership & Execution Lead a cross-functional team spanning design, video, content, PR and comms, driving creative excellence and cohesion across all channels. Foster a hands-on, action-oriented culture where ideas quickly turn into output - from campaigns to storytelling to design updates. Oversee all creative development to ensure high-quality, on-brand execution that reflects Nextiva's visual and verbal standards. Integrated Brand Ecosystem Create a cohesive brand experience across every touchpoint - from website and customer stories to events, social, and press. Ensure consistency and excellence in visual identity, tone of voice, and storytelling across all internal and external communications. Collaborate cross-functionally with product marketing, growth, CX, and sales to ensure brand alignment throughout the customer journey. Awareness & Reputation Building Build and execute brand campaigns that drive awareness and pipeline impact, not just impressions. Strengthen Nextiva's market position as a category leader in customer experience management and business communication. Lead PR and communications to enhance brand reputation through media, thought leadership, and strategic storytelling. Customer Storytelling & Proof Make customer success stories and testimonials a core part of the brand strategy. Work closely with customer marketing to turn proof points into powerful narratives that demonstrate real-world impact. Operational Discipline & Agility Build scalable systems and processes for brand execution - treating brand as a living system, not a one-off campaign. Drive a “doers over planners” culture focused on frequent touchpoints, constant motion, and iterative improvement. Manage budgets efficiently, optimizing for creativity, impact, and velocity rather than large, slow campaigns. What You'll Bring 10+ years of experience in brand marketing, creative, or communications, ideally within SaaS, tech, or high-growth environments. Proven experience leading and inspiring creative teams across design, content, and communications disciplines. Deep understanding of how to build a brand that drives measurable business outcomes - not just awareness. A hands-on leadership style - you're equally comfortable shaping strategy and jumping into the work to make things happen. Experience developing integrated brand campaigns across digital, video, PR, and experiential channels. Strong storytelling and messaging skills with an eye for clarity, authenticity, and excellence. A “startup mindset” - resourceful, fast-moving, and execution-obsessed. Experience collaborating with executive teams and cross-functional partners in marketing, product, and customer success. Why Join Nextiva At Nextiva, we're building more than software - we're shaping the future of how businesses connect with their customers. You'll join a passionate, collaborative team that values clarity, authenticity, and momentum. Here, brand is not a department - it's a strategic engine that drives growth, alignment, and pride. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is expanding our Lower Mid-Market sales team to support high demand from customers in the 21-200 employee segment. As a Lower Mid-Market Account Executive, you will run full-cycle sales motions across multiple lead sources-including inbound, XDR hot transfers, channel-sourced opportunities, chat, and outbound prospecting. This role requires strong multi-tasking capabilities, disciplined pipeline execution, and the ability to manage increasingly complex deal structures as customers adopt multi-product UCaaS, CCaaS, and CX solutions. You will leverage a structured qualification methodology and a customer-centric mutual success plan to guide prospects through a 30-90 day cycle. What You'll Do Manage multiple lead queues simultaneously, including inbound, XDR hot transfers, chat-based leads, and channel-generated opportunities. Conduct thorough discovery, map customer needs, and deliver tailored product demonstrations. Leverage a structured sales methodology (e.g., MEDDPICC) to maintain qualification rigor and drive predictable deal progression. Build and manage a healthy pipeline with consistent movement across all stages in Salesforce. Develop and manage mutual success plans with customers in multi-stakeholder, multi-product opportunities. Maintain accurate forecasting through disciplined Salesforce usage and regular communication. Create and manage an active target list within the 21-200 employee ICP. Drive incremental pipeline through daily outbound prospecting into relevant accounts, even within a warm-lead motion. Collaborate closely with XDRs, channel partners, solutions consultants, and cross-functional teams. Achieve monthly performance expectations tied to pipeline generation, progression, and closed revenue. What You Need to Have 3+ years of full-cycle inside sales experience with responsibility for discovery, demos, negotiation, and closing. Experience selling to businesses within the 21-200 employee range or closely comparable SMB/mid-market segments. Strong multi-tasking capabilities with the ability to engage across multiple simultaneous lead channels (inbound, chat, hot transfers). Experience managing opportunities within 30-90 day cycles. Proficiency using Salesforce for pipeline management, forecasting, and sales process execution. Ability to leverage structured qualification approaches (e.g., MEDDPICC or similar). Comfort leading customers through a mutual success plan in more complex multi-product sales cycles. Clear, professional communication and strong presentation/demonstration skills. Ability to thrive in a fast-paced, highly collaborative onsite environment. Strong Preferences Experience in UCaaS, CCaaS, SaaS, or cloud communications. Prior experience managing both inbound and outbound motions simultaneously. Familiarity with channel-sourced opportunities. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-SP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. As a Product Marketing Manager, you will be the driving force that turns this complex vision into simple, compelling market narratives. You will operate at the intersection of product, brand, and GTM strategy, balancing the monumental task of category creation with accelerating the growth of our existing high-value portfolio. This role is about defining how the world understands the future of CX. What You'll Do: Positioning & Narrative Development Own the product story - from market insight to messaging to launch. Build positioning that clearly differentiates Nextiva in the era of Agentic CX. Create persona-based frameworks that fuel campaigns, sales conversations, and thought leadership. Partner with Brand and Growth Marketing to turn capabilities into stories that connect emotionally and commercially. Go-to-Market Leadership Lead GTM planning for launches and feature releases, ensuring every team - from Sales to Success - is ready to win. Define launch goals, success metrics, and feedback loops that accelerate learning. Collaborate with Product to shape roadmaps based on market signal and storytelling opportunities. Portfolio Growth & Adoption Drive awareness and adoption across Nextiva's current portfolio - refining positioning, packaging, and messaging to highlight evolving value. Partner with Product and Growth Marketing to identify opportunities for expansion, cross-sell, and retention. Ensure every product and feature ladders up to the Agentic CX vision and system-of-record strategy. Market & Competitive Intelligence Keep a pulse on trends, customer needs, and competitive shifts - and use those insights to evolve messaging and strategy. Build and maintain competitive battlecards, win/loss insights, and messaging updates for field teams. Sales Enablement & Impact Partner with the Sales Enablement team to bring the product story to life across the field. Build story-driven content - decks, demos, one-pagers, and objection guides - that help sellers win. Align on programs that make every rep fluent in our message and confident in the value we deliver. Voice of the Customer Partner with Product, Customer Success, and Marketing to bring customer stories and insights into every launch. Use data, feedback, and proof points to refine our message and strengthen credibility. Who You Are: You craft stories that shift perception and create demand. You translate complex technology into clear, human narratives. You think in systems - connecting product truth, market position, and go-to-market motion. You see AI and CX as levers for better business outcomes. You work where strategy meets execution, alongside product and sales. You blend creativity and rigor. You move fast, stay curious, and care deeply about impact. What Success Looks Like: Messaging that sharpens our position and defines the category. Launches that drive awareness, adoption, and revenue impact. A portfolio energized through clear storytelling and market momentum. Sales teams fluent in our story - confident, aligned, and effective. Every launch fuels the next with sharper insight, stronger execution and bigger impact. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS . #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.