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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Fremont, CA | $153,581 | $73.84 |
| 2 | Austin, TX | $124,587 | $59.90 |
| 3 | Scottsdale, AZ | $121,536 | $58.43 |
| 4 | Parker, CO | $119,286 | $57.35 |
| 5 | Cumming, GA | $109,540 | $52.66 |
| 6 | Nashua, NH | $105,979 | $50.95 |
| 7 | High Point, NC | $105,465 | $50.70 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $175,941 | $85 | - |
| 2 | Customer Service Director | $140,418 | $68 | - |
| 3 | Director Of Call Center Operations | $138,697 | $67 | - |
| 4 | Customer Service Senior Manager | $138,428 | $67 | - |
| 5 | Customer Operations Director | $138,192 | $66 | - |
| 6 | Director Of Service And Operations | $123,520 | $59 | - |
| 7 | Customer Operations Manager | $109,455 | $53 | - |
| 8 | Director Of Field Operations | $99,048 | $48 | - |
| 9 | Call Center Director | $93,194 | $45 | - |
| 10 | Customer Support Manager | $68,433 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | 8x8 | $134,796 | $65 | - |
| 2 | Vonage | $128,786 | $62 | - |
| 3 | Ooma | $124,732 | $60 | - |
| 4 | RingCentral | $118,815 | $57 | - |
| 5 | VirtualPBX | $116,547 | $56 | - |
| 6 | Expert Planet | $112,555 | $54 | - |