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Full Time 40 Hours/Week Monday - Friday, Variable Day Shift Travel Required On-Call Rotation Required Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures. Responsibilities: 1. Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures. 2. Assists the physician with transesophageal, intraoperative, contrast, and, if designated, fetal echocardiography. 3. Functions independently and provides applicable data regarding cardiac anatomy and hemodynamics to assist the cardiologist in the diagnosis of congenital heart defects. 4. Uses a variety of equipment necessary to perform testing. 5. Demonstrates the ability to assess patient status and identify each patient's specific age requirements. 6. Is available for call 24 hours a day on a rotational basis after appropriate training/orientation period. 7. Works at remote clinic facilities. 8. Other duties as required. Other information: Technical Expertise/skills 1. Experience in clinical setting performing echocardiograms is required. 2. Experience interacting with a variety of people and ages in a helpful manner, with understanding of growth and development specific to that age is preferred. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Associate's degree in allied health profession required; Bachelor's degree preferred. 2. Certification: ARDMS RDCS pediatric registry within 18 months of hire. 3. An appropriate credential in echocardiography from ARDMS or CCI is required. A credential in pediatric echocardiography is preferred. Successful completion of an ultrasound or CVT program accredited by CAAHEP is required. 4. Basic Life Support Certification is required. 5. Years of experience supervising: None. Full Time FTE: 1.000000

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

Full Time 36 hours/week 7pm-7am onsite The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander Responsibilities: 1.Understands the business, financials industry trends, patient needs, and organizational strategy. 2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards. 3. Assist in monitoring the department budget and helps maintain expenditure controls. 4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts. 5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers. 6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital. 7. Assist in decision-making processes and notifies the Administrator on call when necessary. 8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively. 9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures. 10. Other duties as assigned. Other information: Technical Expertise 1. Experience in clinical pediatrics is required. 2. Experience working with all levels within an organization is required. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required. 2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required. 3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred. 4. Years of relevant experience: Minimum 3 years of nursing experience required. 5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred. Full Time FTE: 0.900000 Status: Onsite

$10,000 Sign-On Bonus (taxable) Available Bonus paid in full with first paycheck Full-time, M-F Days, 7AM - 3:30PM Onsite Akron, OH (Relocation may be available) The Pharmacy Clinical Specialist is responsible for all drug distribution and control activities for the assigned patient care area. Evaluates, processes and monitors physician orders for patient medications and other pharmaceutical supplies, serves as a reliable source of drug information, provides expert consultation to healthcare professionals and ensures proper pharmacotherapeutics for all patients. Responsibilities: 1. Performs complex clinical pharmacy services including drug therapy management, pharmacokinetics, multidisciplinary rounding, therapy protocol development and implementation, assist in operational initiatives and implementation, manages adverse drug reactions and medication errors and evaluates non-formulary requests. 2. Assists nurses and prescribers with medication use challenges and medication cost containment. 3. Demonstrates working knowledge of all drug distribution and control functions of pharmacy operations. Works effectively with pharmacy staff and other clinical staff regarding operational issues. 4. Evaluates drug therapy orders for appropriateness of dose, route, interval, schedule, duration, disease state, and organ function. 5. Monitors effects of drug therapy. 6. Documents interventions appropriately in electronic medical record. . 7. Provides drug education and counsels patients on appropriate drug use and storage. 8. Precepts the pharmacy resident(s)/students and provides effective and timely feedback on the resident's progress. 9. Provides mandatory education presentations to staff pharmacists. 10. Employs drug usage evaluation information to alter therapy effectively and participates in drug use evaluation programs. Active participant in Pharmacy and Therapeutics committee as required. 11. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. Maintains knowledge and participates in accreditation activities. 12. Performs all the duties of a centralized staff pharmacist when required. 13. Participates in and accepts change as operations demand, including strategies designed to strengthen pharmacy programs. 14. Assist with administrative duties as required. 15. Other duties as required. Other information: Technical Expertise 1. Experience and knowledge of appropriate drug use for adult/pediatric/neonatal patients is required (depending on patient population assigned). 2. Experience with interdepartmental collaboration among all levels within an organization is required. 3. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Maintains proficiency with Epic Willow and/or Ambulatory software. Education and Experience 1. Education: Doctor of Pharmacy Degree is required or BS pharmacy degree with pediatric experience. 2. Licensure: Current License by the Ohio State Board of Pharmacy is required. 3. A Post Graduate Year 1 Pharmacy Residency (PGY1) OR equivalent experience required. 4. PGY2 Residency preferred 5. Board Certification in area of expertise is preferred 6. Years of relevant experience: 3 year is preferred. 7. Years of experience supervising: None. Full Time FTE: 1.000000 Status: Onsite

Full Time 40 Hours/Week Monday - Friday, 8:00am - 5:00pm Onsite The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role. This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management. Responsibilities: Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud. Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget. Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth. Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities. Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms. Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness. Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards. Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment. Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value Other information: Technical Expertise Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies. General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting. Familiarity with major clinical vendor software platforms Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value. Familiarity with project management tools and methodology. Education and Experience Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred. Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred. Full Time FTE: 1.000000

Full Time 40 Hours/Week Monday - Friday, 8:00am - 5:00pm Onsite The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role. This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management. Responsibilities: Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud. Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget. Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth. Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities. Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms. Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness. Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards. Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment. Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value Other information: Technical Expertise Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies. General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting. Familiarity with major clinical vendor software platforms Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value. Familiarity with project management tools and methodology. Education and Experience Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred. Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred. Full Time FTE: 1.000000

Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year Use Your Data Skills to Make Healthcare Work for Everyone Are you passionate about using data to drive real change in healthcare? We're looking for a Healthcare Data Analyst/Engineer to join our Client Success team and play a pivotal role in delivering accurate, high-quality demographic, eligibility, and claims data. In this role, you'll bridge clinical concepts with technical expertise, transforming complex datasets into clear, actionable insights that help improve healthcare outcomes for vulnerable populations. You'll collaborate across teams to validate, interpret, and visualize healthcare data, ensuring integrity, compliance, and usability. From building dashboards to analyzing Medicaid and Medicare data, your work will directly inform business decisions and strengthen the quality of services we deliver. What You'll Do Analyze healthcare claims and EDI transaction sets (837, 835, 834) to ensure accuracy and compliance. Write and optimize SQL queries to manage and interpret large datasets. Develop dashboards and data visualizations (Tableau, SuperSet, or similar). Collaborate across departments to improve workflows and reporting accuracy. Translate complex data findings into clear, actionable insights for stakeholders. What You'll Bring 3-5 years of experience in Managed Care, Healthcare, or Medical Insurance Claims. Strong knowledge of Medicaid, Medicare, HIPAA, and healthcare data governance. Expertise in SQL (MySQL, PostgreSQL) and familiarity with EDI formats (835, 837, 834). Experience with BI/reporting tools (e.g., Tableau, SuperSet). Excellent analytical, communication, and problem-solving skills. Why Join Us Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals. Collaborative Environment: Join a supportive, mission-driven team that values your ideas. Professional Growth: Opportunities for learning and advancement. Competitive Compensation: Salary and benefits that reflect your expertise. Flexibility: Work remotely or in a hybrid model that fits your life. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $80K-$110K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Power Our Operations as a Program Support Assistant! Are you highly organized, detail-driven, and passionate about supporting operational excellence? Our team is looking for a Program Support Assistant to provide essential administrative and data-entry support, with a key focus on processing medically complex entries and ensuring the accuracy and integrity of our data. In this role, you will help maintain smooth workflows across the Operations department and collaborate with team members to keep critical processes running efficiently. What You'll Do Enter accurate and timely data into internal systems and client platforms, including medically complex cases. Verify and update member information to ensure compliance with operational standards. Support the Operations team with case manager referrals, documentation, reporting, and follow-up activities. Collaborate with team members to resolve discrepancies and uphold data accuracy. Assist with operational initiatives and special projects as directed by the Operations Manager. Respond to internal inquiries and provide day-to-day administrative support to maintain efficient operations. Perform other duties as assigned to support department needs. What You Bring Bachelor's Degree or equivalent experience (required). 2-3 years of administrative experience in a professional business setting; experience in communications, marketing, or customer service is a plus. Proficiency with MS Office applications (Excel required). Experience with Adobe InDesign (required). Experience with Salesforce or other CRM platforms (preferred). Strong time-management skills with the ability to juggle multiple priorities. Excellent organizational skills and high attention to detail. Outstanding written and verbal communication skills. Technically proficient, analytical, and able to learn new tools quickly. A proactive, self-starting work ethic with the ability to solve problems independently after initial training. A positive, patient attitude and the flexibility to adapt in a fast-paced, evolving environment. Ability to partner effectively with team members and manage multiple projects and deadlines. Why Join Us Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals. Collaborative Environment: Join a supportive, mission-driven team that values your ideas. Professional Growth: Opportunities for learning and advancement. Competitive Compensation: Salary and benefits that reflect your expertise. Flexibility: Work remotely or in a hybrid model that fits your life. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $40,000-$47,000 annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

$5,000 Sign-On Bonus (Taxable) Available Bonus paid in full with first paycheck Full-Time, 40 Hours/Week Variable Schedule /Onsite Patrols assigned areas of hospital campus to maintain an orderly and safe environment for patients, visitors, and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values, and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Actively patrol assigned area of jurisdiction on foot or in a vehicle, checking buildings and surrounding areas for criminal activity or unsafe conditions. 2. Working independently with minimal supervision, respond to all assigned calls for police services, including, but not limited to; violent persons, hazardous situations, medical and mental health emergencies, and non-criminal assistance to the campus community. 3. Knowledge and adherence of department policies, procedures, as well as City, State, and Federal law. 4. Observe traffic hazards and conditions, and recommend corrective actions, investigate traffic accidents, enforce traffic laws and parking violations, assist motorists with disabled vehicles, and direct traffic. 5. Ability to effectively communicate and use police radio, computer, email, and telephone. 6.Interact with diverse populations with respect and dignity of cultural norms and practices. 7.Make arrests for violations of laws or ordinances, prepare and file necessary court documents, testify in court, transport prisoners. 8.Interview complainants, victims, witnesses, and suspects, analyze report information to enhance enforcement, investigative or safety efforts and prepare written reports in the record management system. 9.Participate in ongoing training and professional development to maintain certifications, enhance skills, and uphold best practices in law enforcement. 10. Engage in community policing initiatives, fostering positive relationships with patients, visitors, and staff, and collaborate to resolve safety concerns and enhance community trust. 11. Perform any other assigned duties/tasks related to the needs of the department, meet and maintain any performance standards established for the position. Other information: Technical Expertise 1. Experience containing and control crowds in order to preserve peace, providing a safe environment during large events. 2. Experience with record management systems to document incident reports in a complete, concise, and proper manner. 3. Experience making arrests and/or transport arrestees when appropriate. 4. Experience providing appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. Education and Experience 1. Must be 21 years of age or older at time of hire. 2. High School Diploma or equivalent. 3. Associate degree in a related field preferred. 4. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. 5. Possess a current OPOTA Basic Police Academy certification. 6. Required to achieve and maintain department's qualifying firearms standards for duration of employment. 7. Successfully complete a thorough background investigation. 8. Demonstrate psychological fitness commensurate with the role of a police officer, evaluated by a psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite

$8,000 Sign-On Bonus (taxable) Available Bonus paid in full with first paycheck Full-time, 40 Hours/week Variable Shift, M-F and Every 3rd Weekend Rotation Onsite Akron, OH The Pharmacist ensures safe, effective, appropriate drug therapy for all patients. Responsibilities: 1. Contacts and confers with physician and nursing staff in a manner that results in an effective outcome when drug therapy questions, irregularities, or problems are encountered; documentation of the resolution of any inappropriate orders is recorded. 2. Reviews each new medication order against patient profile information for completeness, allergy conflicts, reasonableness of dose, duplicate drug therapy, and clinically significant drug reactions. 3. Maintains all legally required and departmentally required records including controlled substances. 4. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 5. Other duties as required. Other information: Technical Expertise 1. Experience in pharmacy is required; or pediatrics is preferred. 2. Experience in JCAHO accreditation is preferred. 3. Experience working with all levels within an organization is required. 4. Experience in healthcare is preferred. 5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Bachelor's degree in Pharmacy is required; PharmD degree is preferred. 2. Certification: Current license by the Ohio State Board of Pharmacy is required. 3. Years of relevant experience: 5 to 7 years is preferred. 4. Years of experience supervising: None. Possesses a valid State driver's license and ability to obtain and maintain insurability as determined by the ACH insurance carrier's requirements. An annual physical is required to be completed with the Akron Children's Hospital Employee Health Department. Full Time FTE: 1.000000 Status: Onsite

“Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. **Please note: This role is in office 4 days a week** Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items Maintains open communication with patients/clients and referral sources Responds to patient/client questions and problems Services walk in customers as needed Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. Verifies medical necessity with physician Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract Verifies payer (with matrix), obtains authorization, expiration date Verifies patient demographics and prior equipment usage with patient Informs patient of financial responsibilities: copay, share of cost, deductible, etc. Enters data and each order (new or otherwise) in system accurately and in a timely manner Processes closet and on call orders as received Enters notes in appropriate areas of insurance, general, and authorizations in the computer system Process orders to shipping or dispatching for Technician or RT deliveries Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information Attends all departmental meetings, company meetings, and in-services Reports to work daily and is ready to work at the scheduled start time Works Saturday assignment as needed or scheduled Performs any other duties that may be requested by supervisor or management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products, guidelines and insurance coverage trends Maintain a professional safe and clean work environment. Understand and adheres to all of SuperCare Health company policies. Perform all other duties as assigned and required Must meet minimum of monthly goals Schedule- varying start times Fundamental Computer Skills Education and or Work Experience Requirements: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Detail oriented Previous Management/Supervisor or Lead experience Proficiency in Microsoft Word, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines Strong organizational skills and detail oriented Bilingual Spanish Preferred Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Growth Opportunities Employee Referral Reward Program Employee Discount Program Compensation dependent on experience & qualifications with a range of: CCS 1 $15.30 -$23.63 CCS 2 $16.20 -$25.52 Location: 3702 E. Roeser Rd., Ste. 7, Phoenix, AZ 85040. Cross streets: 40th & Roeser Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

HealthDrive is seeking a full-time Medical and Dental Claims Denial Resolution Specialist to join our team! The Medical and Dental Claims Denial Resolution Specialist is responsible for daily review and resolution of insurance claim denials and/or unpaid/incorrectly paid claims with the primary goal to increase cash collections and minimize bad debt write-offs. This individual must have extensive experience working with claim denial resolution for all insurance plan types; Medicare Part B, Medicare Advantage, Medicaid, Medicaid MCO, Private Insurance and BCBS, including but not limited to: Aetna Medicare, AARP Medicare, BCBS TX, Cigna HealthSpring, Dentaquest, Envolve Vision, EyeMed, Humana Dental, Humana Medicare, Kelsey Care Advantage, March Vision, Medicare TX, Medicaid -TMHP, Molina HealthCare of Texas, Molina Medicare/Medicaid (MMP Plan), Provider Partners Health Plan of TX, ProCare Advantage Medicare, Scott and White Health Plan, Spectera EyeCare, Superior Health Star, Texas Independence Health Plan, United HealthCare (Medicare Advantage, Dual and Medicaid plans), WellCare Health and Wellpoint MMP plans. The hourly pay range for this position is $22.00 - $27.00 per hour. We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building! Candidates with significant experience in claim denial resolutions for the Texas insurance plans listed above may be considered for a full-time remote position in Texas. What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses. HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. Responsibilities • Identify, investigate, and follow-up with insurance plans daily to expedite resolution of denied, incorrectly paid, or unpaid claims. • Submit corrected claims and appeals online to obtain payment within the insurance plan timely filing and appeal limits. • Obtain and verify new/corrected insurance information using clearinghouse or insurance websites prior to rebilling claims to new/updated insurances. • Document and communicate ongoing denial or incorrect payment issues for a specific insurance plan which require assistance from manager and/or director to help resolve. • Become the expert on the billing and claim requirements for assigned insurance plans. • Utilize insurance plan website(s) to check eligibility, claim status, submit online appeals, or provide Explanation of Benefits (EOB's) / Explanation of Payments (EOP's) required for processing secondary/tertiary claims. • Review and resolve overpayments, submit requests for insurance to retract their payment, and as needed request refund through automated process in billing system. • Identify and communicate payment posting issues to cash application team. • Meet or exceed daily productivity objectives for all assigned duties. • Respond to email inquiries or teams chat messages regarding questions/issues with your assigned AR plans within 24 hours. • Work professionally and cooperatively with facilities, responsible parties, insurance carriers, and all internal and external customers. • Assist with development of training materials/cheat sheets for assigned insurance plans and actively participate in training of other employees on as needed basis. • Other duties and tasks assigned or necessary to meet business needs/objectives. Qualifications • Prefer minimum of 5 years; experience in professional physician multispecialty group managing medical and dental claims denial resolution. • Extensive knowledge of Third-Party billing practices and regulations for insurances in Texas (Medicare Part B, Medicare Advantage, Medicare Supplemental, BCBS, Private Insurance, Medicaid, and Medicaid Managed Care plans). • Knowledgeable of the claim adjustment (CARC) and the remark reason codes (RARC) from Electronic Remittance Advices (ERA/835 files) and from paper Explanation of Benefits (EOB's) / Explanation of Payments (EOP's), CPT, and ICD10 codes. • Highly organized, with excellent attention to detail and exceptional/persistent follow-up, problem-solving and analytical skills. • Must have strong ability to self-direct and work independently in a high-volume, deadline-driven role. • Demonstrates proficiency in computer skills including Microsoft Office Applications (Excel, Outlook, Word and Teams), medical billing Software, insurance plan websites, and provider manuals. • Excellent interpersonal and communication skills with professional demeanor and positive attitude who readily adapts to change and effectively and appropriately communicates both verbally and in writing. • Collaborator with ability to establish priorities, effectively multitask to meet objectives and deadlines. • Strong time management and organizational skills; demonstrated ability to independently prioritize. • Knowledge of HIPAA regulations and patient privacy rules.

About HealthDrive HealthDrive delivers on-site healthcare services to residents of long-term care facilities, offering a comprehensive suite of specialties including primary care, behavioral health, dentistry, optometry, podiatry, and audiology. Our mission is to improve the quality of life for patients through compassionate and consistent care, while supporting our partners with reliable, integrated healthcare solutions tailored to the unique needs of senior populations. About You You are an LPN (required) who loves to drive! You have a passion for ensuring that the elderly population across Connecticut receive the best medical care there is out there. Creating new and fostering existing relationships doesn't scare you, rather - excites you! You are approachable and easy to talk to and also confident in your ability to close a deal. Position Summary HealthDrive is seeking a dedicated Regional Account Manager - Primary Care to join our Field Operations team in Connecticut. This role focuses exclusively on managing and supporting HealthDrive's Primary Care service line. The Regional Account Manager will build and maintain strong relationships with long-term care and skilled nursing facilities, ensuring high-quality service delivery and consistent client satisfaction. This hybrid position requires daily travel within the state and a minimum of 50 in-person visits per month, with multiple facility visits per day likely required to meet this goal. Compensation Range $55,000 - $70,000 Responsibilities Key Responsibilities * Serve as the primary point of contact for facilities receiving HealthDrive's Primary Care services across Connecticut. * Conduct monthly in-person and/or remote meetings with each customer to assess satisfaction, review clinical reporting, address concerns, and support care delivery. * Develop and maintain strong relationships with medical directors at each location, whether or not they are an employee or strategic partner of HealthDrive. * Develop and maintain strong relationships with facility administrators, nursing directors, and care teams and develop new sales opportunities when key points of contacts move to a new facility. * Navigate clinical reporting during meetings to ensure alignment with client goals and track performance. * Identify opportunities for service expansion, cross-selling, and business growth within existing accounts. * Collaborate with internal teams (including clinical operations, provider support, and company leadership) to resolve client issues and ensure smooth service delivery. * Track client feedback and service delivery performance to identify areas for improvement and growth. * Support the onboarding of new accounts and maintain engagement with existing customers. Qualifications Required Qualifications * Active Licensed Practical Nurse (LPN) OR Registered Nurse (RN) in the state of Connecticut * 3-5+ years of experience in healthcare account management, field operations, or client relations. * Strong interpersonal skills with the ability to engage clinical and administrative staff at all levels. * Highly organized with the ability to manage a field-based schedule and visit cadence. * Valid driver's license and reliable transportation; daily in-state travel required. * Ability to navigate computer systems and use basic office software effectively. Preferred Qualifications * Bachelor's degree * Experience working in or with nursing homes or long-term care environments. * Familiarity with primary care workflows in post-acute or senior care settings. Additional Details * Travel: Daily in-state travel within Connecticut; minimum of 50 in-person visits per month, with multiple facility visits per day likely required. * Work Setting: Hybrid - remote work combined with on-site client visits. * Benefits Include: * Health and dental insurance * 401(k) with company match * Paid time off * Mileage reimbursement

Full Time 40 Hours/Week Monday - Friday, Variable Day Shift Travel Required On-Call Rotation Required Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures. Responsibilities: 1. Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures. 2. Assists the physician with transesophageal, intraoperative, contrast, and, if designated, fetal echocardiography. 3. Functions independently and provides applicable data regarding cardiac anatomy and hemodynamics to assist the cardiologist in the diagnosis of congenital heart defects. 4. Uses a variety of equipment necessary to perform testing. 5. Demonstrates the ability to assess patient status and identify each patient's specific age requirements. 6. Is available for call 24 hours a day on a rotational basis after appropriate training/orientation period. 7. Works at remote clinic facilities. 8. Other duties as required. Other information: Technical Expertise/skills 1. Experience in clinical setting performing echocardiograms is required. 2. Experience interacting with a variety of people and ages in a helpful manner, with understanding of growth and development specific to that age is preferred. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Associate's degree in allied health profession required; Bachelor's degree preferred. 2. Certification: ARDMS RDCS pediatric registry within 18 months of hire. 3. An appropriate credential in echocardiography from ARDMS or CCI is required. A credential in pediatric echocardiography is preferred. Successful completion of an ultrasound or CVT program accredited by CAAHEP is required. 4. Basic Life Support Certification is required. 5. Years of experience supervising: None. Full Time FTE: 1.000000

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

HealthDrive is currently seeking a Podiatrist, to work Part-time (2-3 days per week), covering the Delaware, OH and surrounding areas. *Opportunity for 60-90K+ per year* Finish About Us: With over 30 years of experience and established industry relationships in senior living environments, HealthDrive is the leading provider of Podiatry services to residents of communities across the nation. Our Podiatrists are positioned to provide the utmost in patient-centered care, while receiving white glove concierge support from our seasoned Podiatrist provider support team, based in Framingham, Massachusetts. As a Podiatrist with HealthDrive, we hand you a practice. From there, you will provide non-surgical podiatry services to the residents of nursing homes, assisted living facilities, and long-term care facilities in a mobile fashion. As you partner with our team, you will guide us on your desired number of patients per day to maximize your income or achieve your perfect Work Life balance! Current opportunities in the greater Delaware, Columbus, and Dublin, OH and surrounding areas. Responsibilities Role Overview & Responsibilities for Podiatrists: Conduct comprehensive evaluations and regular podiatry care. Traditional daily patient care will include nail trimmings, corn & callous care and occasional wound care. Complete required patient and clinical documentation in our proprietary electronic medical record system. Responsible for applying proper coding guidelines and populating appropriate billing codes for services provided to patients. Adheres to OSHA guidelines regarding patient care, disposal of materials, and sterilization of equipment. Qualifications Qualifications: Podiatry background with proficiency in the assessment, treatment, management and evaluation of foot conditions and disorders. Ability to work independently on a daily basis. Excellent written, verbal, interpersonal and organizational skills. Ability to use EMR, text, email, the internet and to learn other healthcare related software. Self starter attitude with the desire to deliver quality, thoughtful and attentive care. Physical Requirements for Podiatrists: Ability to stand, to bend, and to lift. Ability to transport mobile podiatry equipment (maximum of 15 lbs.). Ability to assist patients with shoes and socks. May be occasional required to transport patients in wheelchairs. Education & Qualifications: D. P. M. Completion of a podiatric residency program. Current State professional license. Valid driver's license. Travel: This is a mobile position. Daily travel is based on the patient care requirements for the specified service area; your Practice. A valid driver's license and the ability to drive significant distances on occasion is required. Benefits: Mission driven organization Uncapped Earning Potential No night / weekend / holiday call Medical, vision, and dental insurance for providers who work 4+ days per week 401K program for providers who work 3+ days per week Paid malpractice insurance Mileage reimbursement HealthDrive is an Equal Opportunity Employer. INDHD1A1POD #ZR

Job Description Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Power Our Operations as a Program Support Assistant! Are you highly organized, detail-driven, and passionate about supporting operational excellence? Our team is looking for a Program Support Assistant to provide essential administrative and data-entry support, with a key focus on processing medically complex entries and ensuring the accuracy and integrity of our data. In this role, you will help maintain smooth workflows across the Operations department and collaborate with team members to keep critical processes running efficiently. What You'll Do Enter accurate and timely data into internal systems and client platforms, including medically complex cases. Verify and update member information to ensure compliance with operational standards. Support the Operations team with case manager referrals, documentation, reporting, and follow-up activities. Collaborate with team members to resolve discrepancies and uphold data accuracy. Assist with operational initiatives and special projects as directed by the Operations Manager. Respond to internal inquiries and provide day-to-day administrative support to maintain efficient operations. Perform other duties as assigned to support department needs. What You Bring Bachelor's Degree or equivalent experience (required). 2-3 years of administrative experience in a professional business setting; experience in communications, marketing, or customer service is a plus. Proficiency with MS Office applications (Excel required). Experience with Adobe InDesign (required). Experience with Salesforce or other CRM platforms (preferred). Strong time-management skills with the ability to juggle multiple priorities. Excellent organizational skills and high attention to detail. Outstanding written and verbal communication skills. Technically proficient, analytical, and able to learn new tools quickly. A proactive, self-starting work ethic with the ability to solve problems independently after initial training. A positive, patient attitude and the flexibility to adapt in a fast-paced, evolving environment. Ability to partner effectively with team members and manage multiple projects and deadlines. Why Join Us Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals. Collaborative Environment: Join a supportive, mission-driven team that values your ideas. Professional Growth: Opportunities for learning and advancement. Competitive Compensation: Salary and benefits that reflect your expertise. Flexibility: Work remotely or in a hybrid model that fits your life. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $40,000-$47,000 annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

$5,000 Sign-On Bonus (Taxable) Available Bonus paid in full with first paycheck Full-Time, 40 Hours/Week Variable Schedule /Onsite Patrols assigned areas of hospital campus to maintain an orderly and safe environment for patients, visitors, and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values, and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Actively patrol assigned area of jurisdiction on foot or in a vehicle, checking buildings and surrounding areas for criminal activity or unsafe conditions. 2. Working independently with minimal supervision, respond to all assigned calls for police services, including, but not limited to; violent persons, hazardous situations, medical and mental health emergencies, and non-criminal assistance to the campus community. 3. Knowledge and adherence of department policies, procedures, as well as City, State, and Federal law. 4. Observe traffic hazards and conditions, and recommend corrective actions, investigate traffic accidents, enforce traffic laws and parking violations, assist motorists with disabled vehicles, and direct traffic. 5. Ability to effectively communicate and use police radio, computer, email, and telephone. 6.Interact with diverse populations with respect and dignity of cultural norms and practices. 7.Make arrests for violations of laws or ordinances, prepare and file necessary court documents, testify in court, transport prisoners. 8.Interview complainants, victims, witnesses, and suspects, analyze report information to enhance enforcement, investigative or safety efforts and prepare written reports in the record management system. 9.Participate in ongoing training and professional development to maintain certifications, enhance skills, and uphold best practices in law enforcement. 10. Engage in community policing initiatives, fostering positive relationships with patients, visitors, and staff, and collaborate to resolve safety concerns and enhance community trust. 11. Perform any other assigned duties/tasks related to the needs of the department, meet and maintain any performance standards established for the position. Other information: Technical Expertise 1. Experience containing and control crowds in order to preserve peace, providing a safe environment during large events. 2. Experience with record management systems to document incident reports in a complete, concise, and proper manner. 3. Experience making arrests and/or transport arrestees when appropriate. 4. Experience providing appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. Education and Experience 1. Must be 21 years of age or older at time of hire. 2. High School Diploma or equivalent. 3. Associate degree in a related field preferred. 4. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. 5. Possess a current OPOTA Basic Police Academy certification. 6. Required to achieve and maintain department's qualifying firearms standards for duration of employment. 7. Successfully complete a thorough background investigation. 8. Demonstrate psychological fitness commensurate with the role of a police officer, evaluated by a psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite

Full Time 40 Hours/Week Monday - Friday, 8:00am - 5:00pm Onsite The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role. This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management. Responsibilities: Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud. Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget. Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth. Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities. Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms. Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness. Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards. Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment. Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value Other information: Technical Expertise Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies. General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting. Familiarity with major clinical vendor software platforms Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value. Familiarity with project management tools and methodology. Education and Experience Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred. Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred. Full Time FTE: 1.000000