Customer Service Representative - PT
Fort Lauderdale, FL jobs
$14.00/hour Monthly Commission OpportunityShift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Fort LauderdaleFloridaUnited States of America
Lead Retail Customer Service Associate
Naples, FL jobs
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Lead Retail Customer Service Associate
Marco Island, FL jobs
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People
Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members
Service
Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store
Profit
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all r
etail
store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
Self-Management
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Customs Brokerage Entry Specialist
Miami, FL jobs
A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process.
We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills.
Job Requirements:
The ideal candidate must be located in
Miami, Florida
The expected length of relevant prior experience beyond formal education is 3 to 5 years.
Excellent Customer Service skills
Detail and outcome-oriented
Well-organized and able to effectively manage multiple priorities
Professional manner with a strong ethical code
Strong analytical thinking and problem-solving skills
Good computer skills, including Microsoft Office, Word, Excel, and Outlook
Self-motivated and able to stay on task with little or no supervision
Fluent in English and Spanish preferred
A fast-paced, deadline-driven office environment demands multitasking and effective time management.
Job Responsibilities:
Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly
Printing documents, opening files, collecting documents from clients, tracing shipments
Work directly with customers, Customs, and overseas offices to file entries
Tracking shipments and obtaining arrival information, Air & Ocean
Make U.S. Customs entries under U.S. Customs law
Ensure that all documents required by U.S. Customs regulations are correct and complete
Classification
Ensure that entries are in compliance with U.S. Customs
Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc.
Coordinating deliveries with truckers and clients
Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures.
Perform other duties as requested by management
***Only CVs in English will be considered***
Customs Entry Agent
Atlanta, GA jobs
YOUR ROLE
Part of a shared service center that operates for multi branches, the Customs Entry Specialist processes the Customs Entry in a timely manner and with accuracy.
WHAT ARE YOU GOING TO DO?
Receives import files to clear through Customs
Ensure import clearance files are compliant with US Customs regulations
Resolve and Communicate clearance issues with internal team members and with customers
Prioritize shipments based on ETA or other factors
Process customs bonds as needed
Process steel licenses as needed
Communicate entry release
Ensure each file is invoiced correctly
Help identify areas that need improvement
Assist with new customer implementation
Stays up to date with current regulations with US Customs
WHAT ARE WE LOOKING FOR?
Education and Experience:
2-5 years of processing customs entries
CHB License is a plus
Skills:
Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
Extensive excel experience with Adobe PDF knowledge is a plus
Fluent in English, both written and oral
Characteristics:
Ability to learn all aspects of the team's work, and to provide cover and assistance on a regular basis.
Organizational and time management skills.
Self-starter, sense of urgency, communication.
Customer focused.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
Service Advisor
Des Plaines, IL jobs
Job Description
Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Advisor provides advice to customers regarding vehicle repairs.
Key Responsibilities:
Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles for service.
Open and close work orders in a timely manner.
Research vehicle recalls, service & repair information with manufacturers' websites.
Being able to sell needed vehicle maintenance & repairs in an honest, ethical, courteous & professional manner.
Job Recruitments
Must have excellent customer service experience.
Must work closely with vehicle repair technicians.
Excellent verbal and written skills.
Respectable comprehension of dealer business systems and computer skills, ADP Dealer System preferred but not required.
Able and comfortable with multi- tasking.
Possess high level of overall technical knowledge.
Clean driving record, and must pass drug screen and background check.
Education
Business Degree preferred or equivalent related experience.
Experience working in a heavy duty dealership preferred.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
Ready to Join Us?
If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!
For more information please feel free to contact our Recruiter Katie Denhof at *************.
Automotive Service Advisor
Tallahassee, FL jobs
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Automotive Service Advisor
Montgomery, AL jobs
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Service Advisor
Morrow, GA jobs
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities
Responsibilities:
Greet customer in a friendly and professional manner.
Listen to customers' concerns and accurately document their vehicle issues.
Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Distribute work between technicians according to store policy.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Maintain good working relationships to foster positive employee relations.
Comply with all company policies, procedures and safety standards.
Other duties as assigned.
Qualifications:
Previous experience as a Service Advisor is a plus but not required.
Good communication and customer service skills.
Computer competency and basic math skills.
Self-motivated with the ability to set and achieve targeted goals.
Organizational and time management skills.
Professional, well-groomed personal appearance.
Strong record of positive customer satisfaction results.
Clean driving record and valid driver's license.
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
Auto-ApplyCustomer Service (Renovations)
Tampa, FL jobs
Job Description
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all.
We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category.
Benefits that drive themselves
Competitive Hourly Wage of $18.00/ hour!
Full Time: Monday-Friday, 9am - 6pm.
Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
Employee Discount Program!
Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!
Overview
The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame.
How you will make an Impact
Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
Maintain accurate documentation of Quotes and Orders.
Meet acceptable turnaround times, as required for Quotes, Returns, and Orders.
Review and process Return Authorizations (RGA) promptly.
Monitor Renovation queues.
Web support for renovations.
What you will need
Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
Be proficient in Microsoft Outlook, Word, and Excel.
Have strong process analysis and improvement skills.
Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.
#INDCS
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Service Advisor
Winter Haven, FL jobs
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyService Advisor $150K/Year No Weekends -- Milton
Alpharetta, GA jobs
Job DescriptionBenefits:
Health insurance
Vision insurance
Dental insurance
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Paid time off
Training & development
Join North Atlantas Best Auto Repair Team
Were Extra Mile Tire & Service, an award-winning, family-owned shop in affluent Milton, GA. Were known for our loyal customer base, high repair order averages, and a relentless commitment to excellence. If youre a skilled Service Advisor ready for real work-life balance,
weekends off forever
, and six-figure earning potential, this is where you belong.
What Youll Do
Welcome customers with professionalism and genuine care
Listen, understand, and document concerns clearly
Recommend and sell needed services with integrity
Create accurate repair orders and communicate with technicians
Secure customer approvals and provide timely updates
Review completed work, process payments, and ensure satisfaction
Maintain a clean, inviting front desk experience
What Were Looking For
2+ years of Service Advisor experience (independent or dealership)
Strong automotive repair, maintenance, and tire knowledge
POS/shop management software experience (we use top-tier tools)
Exceptional communication, sales, and follow-up skills
Honest, dependable, and customer-focused mindset
High school diploma or equivalent
Why Youll Love It Here
$150K+ annual earning potential
NO WEEKENDS EVER
Health insurance & retirement benefits
Ongoing paid training & ASE certification support
Modern, fully equipped facility
Supportive, high-performance team culture
Strong customer base with high ARO and steady workflow
Apply today Send your resume to Jackson Cox at **************************
Easy ApplyCustomer Service Representative, Associate
Chicago, IL jobs
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
Responsibilities:
* Responds to a minimum of 40 calls per day in an inbound call center.
* Maintain a strong performance against established key performance indicators.
* Input and modify customer orders in SAP system.
* Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
* Track order shipments and provide proof of delivery upon request.
* Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
* Process document requests.
* Process credit and debit memo requests that fall within department policy.
* Answer common product questions as first line of response.
* Resolve transactional discrepancies and customer complaints.
* Other duties as assigned.
Qualifications & Requirements:
* High School Diploma or GED.
* Minimum 1 year experience in an inbound call center, preferred.
* Effective verbal and written communication skills.
* Basic computer skills and the ability to navigate company internal and external websites.
* Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
* Basic maintenance, repair and operational (MRO) product knowledge is preferred.
* SAP experience, a plus.
* Possesses entry-level problem solving kills.
* Previous manufacturing/distribution and sales experience a plus.
* Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Service Advisor
Tifton, GA jobs
Job Details Tifton, GADescription
Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.
Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Values:
- To protect our integrity first
- To promote ingenuity and challenge everything
- To develop people
- To pursue excellence
The Company: Our strength is in our people and teamwork.
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.
Vanguard Truck Centers is a Successful Company that is Growing and Profitable!
BENEFITS
- Competitive salary
- 401k with employer match (after 3 months of employment)
- Medical, dental, and vision insurance
- Employer paid STD and Basic life
- Optional life and LTD
- Flexible Spending Account
- PTO Paid Time Off program
- Career Advancement Opportunities
RESPONSIBILITIES
Exercise Vanguard established Processes and Procedures.
Initiate customer repair using the Certified Uptime Center process (JPRO).
Monitor customer repair process from initiation to close.
Manage customer communication including relaying initial diagnosis, estimates, repair approvals and timely status updates.
Manage internal / departmental communications to insure timely and smooth repair event.
Drive service sales by capitalizing on upsell opportunities.
Review Repair Order prior to close and notifying customer to insure accuracy and time and price alignment.
Communicate awareness of the Customer Experience Management survey (CEM).
Daily review of open repair orders with Service Manager as a part of the daily RO close process.
Participate in developmental and assigned training paths.
Maintain Vanguard customer service standards
Engagement in TEAM environment.
Keep work area clean and organized.
Communicate work place or process issues and provide resolution input.
Participate in Service Department meetings.
Assists with the flow of work in the service department.
Qualifications
- 2 years of Service Advisor experience required
- Heavy duty truck experience preferred
- Automotive Service Excellence (ASE) Certifications
- Manufacturer Training
- Valid Driver's License
- Ability to meet insurability requirements
Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.
Mechanical Service Writer
Tampa, FL jobs
Job Description
Snider Fleet Solutions is one of the largest commercial tire and mechanical service providers in the nation, supporting fleets of all sizes with in-shop services and 24/7 roadside assistance.
Join Our Team as a Mechanical Service Writer!
Snider Fleet Solutions is seeking a Mechanical Service Writer who thrives in a fast-paced environment and knows how to keep the wheels turning! The Mechanical Service Writer estimates heavy-duty truck and trailer repairs (parts + labor), manages service ticket billing, and keeps communication flowing. A strong sense of urgency and top-notch communication skills are essential!
What You'll Do on a Typical Day:
Direct communication with technicians, customers, and vendors
Estimating mechanical service tickets and ordering parts
Adherence to all safety programs
Assist in service billing and customer support
We Offer:
Competitive salary
Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability
401(k) with company match
Paid Time Off (PTO) & Paid Holidays
Opportunities for professional development, skill growth, and career advancement
Qualifications:
2+ years of industry experience (required)
Excellent MS Office skills and able to learn other software (AS400, SAP, BTN, etc.)
Proficient understanding of VMRS codes and TMC recommended practices
Knowledge of parts/suppliers within the mechanical industry
Ability to multi-task, work effectively under pressure and time constraints
Experience with industry invoicing and billing procedures
Able to pass background checks and drug screening
Skills and Abilities:
Exemplary organizational and time management skills
Superior customer service and communication skills (both written and verbal)
Ability to multi-task, work effectively under pressure and time constraints
Reliable and dependable with self-initiative
Why Join Us? We value motivated individuals and are open to training the right candidate who demonstrates the skills, drive, and commitment to succeed! If you're ready to grow your career in a supportive and dynamic environment, we'd love to hear from you!
Snider Fleet Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law
Mechanical Service Writer
Tampa, FL jobs
People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are recognized as an industry leader for providing innovative outsourcing alternatives to both single truck customers and large multi-location trucking fleets. In addition to in-shop services, we also offer 24/7 emergency roadside assistance. Youll be working with people who put everything theyve got into their jobs. Because they love what they do and they love being on a winning team. We go the extra mile in everything we do.
We Offer:
* Paid Time Off (PTO) personal, holiday, sick and vacation
* Career advancement opportunities
* 401(k) retirement planning
* Profit sharing
* Medical
* Dental
* Vision
* Employer-Paid Life
* Employer-Paid Short Term Disability
* And More
We are currently seeking a team member who believes in the extra mile philosophy to fulfill our Mechanical Service Writer role.
As a Mechanical Service Writer, you will report to the Mechanical Service Manager. Your focus will be estimating heavy-duty truck and trailer mechanical jobs, including parts and labor. You will also bill service tickets, as demand requires. This entails significant time on the phone and computer communicating with vendors concerning parts pricing and availability and placing orders. You will also be in constant communication with mechanics on labor and time, and with customers on estimated job cost, lead time, and scheduling. This is a fast-paced environment; urgency and communication are critical.
What Youll Do on a Typical Day:
* Estimating service tickets
* Ordering parts
* Processing and making returns
* Customer support
* Direct communication with technicians, customers, and vendors
* Adherence to all safety programs
* Assist in service billing
Work will be a combination of office and service shop/warehouse setting. This will be at one of our commercial/industrial tire and/or mechanical truck service centers. The employee is occasionally exposed to fumes or airborne particles, interact with moving mechanical parts/equipment, and the noise level at the service center is usually moderate to high.
Our Ideal Candidate:
Education or Experience:
* Associate's Degree in Business or other related fields; four-year degree preferred and/or equivalent work experience.
* At least 2 years' experience within the industry or a related management position.
Skills and Abilities:
* Ability to pass background check and drug screen.
* Must have strong organizational and time management skills, as well as close attention to detail.
* Complete understanding of VMRS codes and TMC recommended practices.
* Strong skills in Microsoft Office (Outlook, Word, Excel, & PowerPoint) and the ability to learn and operate other software (AS400, SAP, BTN, etc.)
* Superior customer service and communication skills (both written and verbal).
* Ability to use all necessary office equipment, scanner, facsimile machines, calculators, postage machines, copiers, etc.
* Understanding of invoicing and billing procedures.
* Sensitivity to all confidential matters.
* Reliable and dependable with self-initiative.
* Ability to work effectively as a team member and independently with minimal supervision.
* Ability to learn quickly and take on new responsibilities.
* Proficient with 10-Key.
* Ability to interact with all levels within the organization and client base.
* Ability to understand and meet month-end, quarter-end, and year-end deadlines.
* Ability to work overtime based on branch or department needs.
* Understanding of industry standards and practices in accomplishing these standards.
* Ability to multi-task, work effectively under pressure and time constraints.
* Analytical skills, including research, ability to interpret data, and ability to analyze information.
* Ability to train and coach in administrative practices.
* Familiarity with Paylocity is a plus.
* Supplier specific product knowledge.
You bring the drive. Well provide the training. Apply today to join our winning team.
Full Time Service Writer Project Manager
Stuart, FL jobs
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Grand Banks Yachts is seeking a full-time Service Writer/Project Manager to work at our Stuart, FL headquarters.
Service Writer/Project Manager
Operating under the direction of the Service and Warranty Manager; the selected individual will work directly with staff, service providers, and a High-End Clientele. The desirable candidate will possess the following skills and abilities.
Skills and Abilities:
5 years minimum of marine experience with boats from 30-85 in length
Professional demeanor and appearance required
Knowledgeable in computer applications and industry specific software
Self-starter and professional team player
Able to prioritize and multi-task in a fast paced professional environment
Strong work ethic and a desire to make a long-term commitment
Excellent interpersonal and communication skills, basic computer knowledge
Organization skills & problem solving abilities
Attention to detail; resourceful and solution oriented with a strong sense of urgency
Reliable means of transportation and valid drivers license required
Special Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time
Handle, finger grasp, reach and lift objects and packages
Communicate, receive and exchange ideas and information by means of the spoken and written word
Ability to quickly and easily navigate the property/buildings as required to meet the job functions
Complete all required forms
Ability to work extended hours and some weekends based on project requirements
Ability to respond to emergencies in a timely manner
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules and duties.
Education/Training:
High school diploma or equivalency
Work authorization:
United States (Required)
Interested candidates should email their resume and salary history. No Phone Calls or Agencies please. Only local candidates will be considered.
Job Type: Full-time Monday through Friday 7am to 4:00 pm
Salary: Hourly pay rate based on experience and skills
Benefits Include:
Health Insurance
Dental Insurance
Vision Insurance
Competitive wages
401K & Matching
Select Holidays off with pay
Paid Time Off
Service Dispatcher
Saint Louis, MO jobs
, Inc. For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.
Job Description
Are you a pro at keeping things organized and making sure operations run smoothly? Do you thrive in a fast-paced, team-driven environment? If so, Truck Centers, Inc. is looking for a Service Dispatcher to be the key link between our customers, technicians, and service team.
Why Join Truck Centers, Inc.?
We're a family-owned, people-focused dealership with a passion for delivering exceptional service. As a Service Dispatcher, you'll play a crucial role in ensuring our technicians have everything they need to get the job done right-on time and with quality.
*This position will work Wednesday-Saturday, 5:00am-4pm.
WHAT YOU'LL DO:
Coordinate & Assign Repairs - Assign work to technicians based on skill level, certification, and workload.
Monitor Workflow - Keep an eye on repair progress and make real-time adjustments to keep things moving.
Communicate with Customers & Team Members - Provide updates on repairs, delays, and estimated completion times.
Collaborate Across Departments - Work closely with the rest of the Service office and Parts team to minimize delays and ensure smooth repairs.
Quality Control - Review completed repair orders to ensure all documentation meets company and warranty guidelines.
Facilitate Shift Changes - Communicate job status and updates to ensure a seamless transition.
Qualifications
What We're Looking For:
Minimum of 2 years mechanical, trucking, or dealer service experience; 4+ years preferred
Knowledge of Service department operations
Fundamental mechanical aptitude or truck repair experience
Proven supervisory experience and leadership skills
Knowledge of computer operations, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus
Freightliner dealership experience and CIC Level I or II training are strongly preferred
Demonstrated time management and interpersonal communications skills, even in times of stress
Strong organizational and problem-solving skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
Must participate in a pre-employment background check and drug screen.
WHAT WE OFFER:
Pay Range: $49,071.36 - $73,607.04 per year with incentive eligibility
401(k) with company match
Health insurance with 3 plan options to choose from
Vision Insurance
Dental Insurance
Paid time off including paid volunteer time
Disability insurance
FSA and HSA options
Company paid Life and AD&D insurance
Maternity leave
Employee assistance program
Wellness program
Company paid uniforms
Additional Information
Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.
We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.
2nd Shift Service Writer
Springfield, MO jobs
The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department.
What We Offer:
Paid Time Off
Paid Holidays
Medical, Dental and Basic Life
401K with employer contribution
Bi-weekly Pay Schedule
Opportunity for advancement and Career Development
Responsibilities:
Open and close work orders providing as much information as possible.
Record, adjust and report mechanics time for work orders and payroll.
Help cover phone calls for the Service Department.
Try to resolve customer complaints.
Schedule appointments.
Supervise and assist technicians with the diagnosis and repairs of their jobs.
Assist with warranty repair paper flow.
Check in new trucks delivered to the shop and complete the proper forms.
Consult with the parts department on special order parts and sublet repairs.
Instruct the following shift's service writer on any special instructions and appointments.
Keep Service Manager informed of all customer complaints and technician problems.
Perform other duties as assigned.
Qualifications:
Should possess a High School Diploma.
A College degree or a certificate from a trade school is preferred, but not required.
Experience in dealership service shop environment is strongly preferred but not required.
*Please note this is a safety-sensitive position
The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
Diesel Service Advisor
Atlanta, GA jobs
* Act as the main point of contact between drivers and diesel technicians as a Diesel Service Advisor in Atlanta, GA. * Communicate with company drivers. * Write up service requests. * Complete minor repairs. Responsibilities: * Perform general shop duties, such as answering phone calls, writing service requests and estimating repair times.
* Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times.
* Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they're not.
Skills and qualifications:
* High school diploma/GED.
* Computer and data entry skills.
* Strong attention to detail.
* Excellent customer service skills.
* Strong problem-solving and decision-making skills.
* Able to work independently with little supervision.
* Able to provide own tools within 30 days of hire.
Pay and benefits:
* Additional $1.50 per hour on second and third shift, plus an additional $.65 per hour on weekends.
* Medical, dental and vision insurance.
* Company-paid life insurance.
* 401(k) savings plan with company match.
* Paid time off and paid holidays.
* Results-based incentive pay program where you can earn above and beyond your base pay.
* Company-provided uniforms and safety eyewear.
* Discounts on boots.
* Company-paid training.
* See full list of diesel technician benefits.
Schneider's inclusive culture
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.