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Service Advisor jobs at Nextran Truck Center

- 411 jobs
  • Customer Service Representative - PT

    Avis Budget Group 4.1company rating

    Fort Lauderdale, FL jobs

    $14.00/hour Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Fort LauderdaleFloridaUnited States of America
    $14 hourly 2d ago
  • Lead Retail Customer Service Associate

    Fedex Office 4.4company rating

    Naples, FL jobs

    The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Manages production flow to ensure all production orders are done right and on time Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management Sets up complex orders and performs multiple tasks at the same time Responsible for ensuring quality during and after production process Ensures communication among shifts Coordinates pick-up and delivery of customer orders May provide leadership to team members on an assigned shift Assists in the training of store team members Collates, sorts and organizes customer orders Operates the Point of Sale terminal (POS), handles financial transactions and makes change Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows instructions of supervisors and assists other team members in performing store functions Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures Secondary responsibility for coordination of all shipping related services and activities, to include: Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $25k-30k yearly est. 5d ago
  • Lead Retail Customer Service Associate

    Fedex Office 4.4company rating

    Marco Island, FL jobs

    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all r etail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $25k-30k yearly est. 4d ago
  • Customs Brokerage Entry Specialist

    A1 Worldwide Logistics, Inc. 3.7company rating

    Miami, FL jobs

    A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process. We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills. Job Requirements: The ideal candidate must be located in Miami, Florida The expected length of relevant prior experience beyond formal education is 3 to 5 years. Excellent Customer Service skills Detail and outcome-oriented Well-organized and able to effectively manage multiple priorities Professional manner with a strong ethical code Strong analytical thinking and problem-solving skills Good computer skills, including Microsoft Office, Word, Excel, and Outlook Self-motivated and able to stay on task with little or no supervision Fluent in English and Spanish preferred A fast-paced, deadline-driven office environment demands multitasking and effective time management. Job Responsibilities: Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly Printing documents, opening files, collecting documents from clients, tracing shipments Work directly with customers, Customs, and overseas offices to file entries Tracking shipments and obtaining arrival information, Air & Ocean Make U.S. Customs entries under U.S. Customs law Ensure that all documents required by U.S. Customs regulations are correct and complete Classification Ensure that entries are in compliance with U.S. Customs Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc. Coordinating deliveries with truckers and clients Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures. Perform other duties as requested by management ***Only CVs in English will be considered***
    $30k-57k yearly est. 2d ago
  • Customs Entry Agent

    CEVA Logistics 4.4company rating

    Atlanta, GA jobs

    YOUR ROLE Part of a shared service center that operates for multi branches, the Customs Entry Specialist processes the Customs Entry in a timely manner and with accuracy. WHAT ARE YOU GOING TO DO? Receives import files to clear through Customs Ensure import clearance files are compliant with US Customs regulations Resolve and Communicate clearance issues with internal team members and with customers Prioritize shipments based on ETA or other factors Process customs bonds as needed Process steel licenses as needed Communicate entry release Ensure each file is invoiced correctly Help identify areas that need improvement Assist with new customer implementation Stays up to date with current regulations with US Customs WHAT ARE WE LOOKING FOR? Education and Experience: 2-5 years of processing customs entries CHB License is a plus Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Extensive excel experience with Adobe PDF knowledge is a plus Fluent in English, both written and oral Characteristics: Ability to learn all aspects of the team's work, and to provide cover and assistance on a regular basis. Organizational and time management skills. Self-starter, sense of urgency, communication. Customer focused. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
    $27k-33k yearly est. 3d ago
  • Service Advisor

    M&K Truck Centers 4.1company rating

    Des Plaines, IL jobs

    Job Description Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Advisor provides advice to customers regarding vehicle repairs. Key Responsibilities: Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles for service. Open and close work orders in a timely manner. Research vehicle recalls, service & repair information with manufacturers' websites. Being able to sell needed vehicle maintenance & repairs in an honest, ethical, courteous & professional manner. Job Recruitments Must have excellent customer service experience. Must work closely with vehicle repair technicians. Excellent verbal and written skills. Respectable comprehension of dealer business systems and computer skills, ADP Dealer System preferred but not required. Able and comfortable with multi- tasking. Possess high level of overall technical knowledge. Clean driving record, and must pass drug screen and background check. Education Business Degree preferred or equivalent related experience. Experience working in a heavy duty dealership preferred. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and dynamic work environment. Ready to Join Us? If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey! For more information please feel free to contact our Recruiter Katie Denhof at *************.
    $39k-48k yearly est. 30d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Tallahassee, FL jobs

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 52d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Montgomery, AL jobs

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 52d ago
  • Service Advisor

    Honda South 4.8company rating

    Morrow, GA jobs

    We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Customer Service (Renovations)

    Chadwell Supply 4.2company rating

    Tampa, FL jobs

    Job Description Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category. Benefits that drive themselves Competitive Hourly Wage of $18.00/ hour! Full Time: Monday-Friday, 9am - 6pm. Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more! Employee Discount Program! Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025! Overview The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame. How you will make an Impact Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax. Maintain accurate documentation of Quotes and Orders. Meet acceptable turnaround times, as required for Quotes, Returns, and Orders. Review and process Return Authorizations (RGA) promptly. Monitor Renovation queues. Web support for renovations. What you will need Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers. Be proficient in Microsoft Outlook, Word, and Excel. Have strong process analysis and improvement skills. Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments. #INDCS Powered by JazzHR aVqycpltWs
    $18 hourly 13d ago
  • Service Advisor

    Jarrett 4.4company rating

    Winter Haven, FL jobs

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $33k-47k yearly est. Auto-Apply 34d ago
  • Service Advisor $150K/Year No Weekends -- Milton

    Extra Mile Tire and Service 3.6company rating

    Alpharetta, GA jobs

    Job DescriptionBenefits: Health insurance Vision insurance Dental insurance 401(k) Bonus based on performance Competitive salary Employee discounts Free uniforms Paid time off Training & development Join North Atlantas Best Auto Repair Team Were Extra Mile Tire & Service, an award-winning, family-owned shop in affluent Milton, GA. Were known for our loyal customer base, high repair order averages, and a relentless commitment to excellence. If youre a skilled Service Advisor ready for real work-life balance, weekends off forever , and six-figure earning potential, this is where you belong. What Youll Do Welcome customers with professionalism and genuine care Listen, understand, and document concerns clearly Recommend and sell needed services with integrity Create accurate repair orders and communicate with technicians Secure customer approvals and provide timely updates Review completed work, process payments, and ensure satisfaction Maintain a clean, inviting front desk experience What Were Looking For 2+ years of Service Advisor experience (independent or dealership) Strong automotive repair, maintenance, and tire knowledge POS/shop management software experience (we use top-tier tools) Exceptional communication, sales, and follow-up skills Honest, dependable, and customer-focused mindset High school diploma or equivalent Why Youll Love It Here $150K+ annual earning potential NO WEEKENDS EVER Health insurance & retirement benefits Ongoing paid training & ASE certification support Modern, fully equipped facility Supportive, high-performance team culture Strong customer base with high ARO and steady workflow Apply today Send your resume to Jackson Cox at **************************
    $34k-44k yearly est. Easy Apply 3d ago
  • Customer Service Representative, Associate

    Lawson Products, Inc. 4.7company rating

    Chicago, IL jobs

    Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. Responsibilities: * Responds to a minimum of 40 calls per day in an inbound call center. * Maintain a strong performance against established key performance indicators. * Input and modify customer orders in SAP system. * Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. * Track order shipments and provide proof of delivery upon request. * Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. * Process document requests. * Process credit and debit memo requests that fall within department policy. * Answer common product questions as first line of response. * Resolve transactional discrepancies and customer complaints. * Other duties as assigned. Qualifications & Requirements: * High School Diploma or GED. * Minimum 1 year experience in an inbound call center, preferred. * Effective verbal and written communication skills. * Basic computer skills and the ability to navigate company internal and external websites. * Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. * Basic maintenance, repair and operational (MRO) product knowledge is preferred. * SAP experience, a plus. * Possesses entry-level problem solving kills. * Previous manufacturing/distribution and sales experience a plus. * Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $21.5 hourly 2d ago
  • Service Advisor

    Vanguard Truck Centers 3.9company rating

    Tifton, GA jobs

    Job Details Tifton, GADescription Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders. Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth. Values: - To protect our integrity first - To promote ingenuity and challenge everything - To develop people - To pursue excellence The Company: Our strength is in our people and teamwork. Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country. Vanguard Truck Centers is a Successful Company that is Growing and Profitable! BENEFITS - Competitive salary - 401k with employer match (after 3 months of employment) - Medical, dental, and vision insurance - Employer paid STD and Basic life - Optional life and LTD - Flexible Spending Account - PTO Paid Time Off program - Career Advancement Opportunities RESPONSIBILITIES Exercise Vanguard established Processes and Procedures. Initiate customer repair using the Certified Uptime Center process (JPRO). Monitor customer repair process from initiation to close. Manage customer communication including relaying initial diagnosis, estimates, repair approvals and timely status updates. Manage internal / departmental communications to insure timely and smooth repair event. Drive service sales by capitalizing on upsell opportunities. Review Repair Order prior to close and notifying customer to insure accuracy and time and price alignment. Communicate awareness of the Customer Experience Management survey (CEM). Daily review of open repair orders with Service Manager as a part of the daily RO close process. Participate in developmental and assigned training paths. Maintain Vanguard customer service standards Engagement in TEAM environment. Keep work area clean and organized. Communicate work place or process issues and provide resolution input. Participate in Service Department meetings. Assists with the flow of work in the service department. Qualifications - 2 years of Service Advisor experience required - Heavy duty truck experience preferred - Automotive Service Excellence (ASE) Certifications - Manufacturer Training - Valid Driver's License - Ability to meet insurability requirements Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.
    $35k-46k yearly est. 60d+ ago
  • Mechanical Service Writer

    Snider Fleet Solutions 4.2company rating

    Tampa, FL jobs

    Job Description Snider Fleet Solutions is one of the largest commercial tire and mechanical service providers in the nation, supporting fleets of all sizes with in-shop services and 24/7 roadside assistance. Join Our Team as a Mechanical Service Writer! Snider Fleet Solutions is seeking a Mechanical Service Writer who thrives in a fast-paced environment and knows how to keep the wheels turning! The Mechanical Service Writer estimates heavy-duty truck and trailer repairs (parts + labor), manages service ticket billing, and keeps communication flowing. A strong sense of urgency and top-notch communication skills are essential! What You'll Do on a Typical Day: Direct communication with technicians, customers, and vendors Estimating mechanical service tickets and ordering parts Adherence to all safety programs Assist in service billing and customer support We Offer: Competitive salary Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability 401(k) with company match Paid Time Off (PTO) & Paid Holidays Opportunities for professional development, skill growth, and career advancement Qualifications: 2+ years of industry experience (required) Excellent MS Office skills and able to learn other software (AS400, SAP, BTN, etc.) Proficient understanding of VMRS codes and TMC recommended practices Knowledge of parts/suppliers within the mechanical industry Ability to multi-task, work effectively under pressure and time constraints Experience with industry invoicing and billing procedures Able to pass background checks and drug screening Skills and Abilities: Exemplary organizational and time management skills Superior customer service and communication skills (both written and verbal) Ability to multi-task, work effectively under pressure and time constraints Reliable and dependable with self-initiative Why Join Us? We value motivated individuals and are open to training the right candidate who demonstrates the skills, drive, and commitment to succeed! If you're ready to grow your career in a supportive and dynamic environment, we'd love to hear from you! Snider Fleet Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law
    $31k-45k yearly est. 6d ago
  • Mechanical Service Writer

    Snider Fleet 4.2company rating

    Tampa, FL jobs

    People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are recognized as an industry leader for providing innovative outsourcing alternatives to both single truck customers and large multi-location trucking fleets. In addition to in-shop services, we also offer 24/7 emergency roadside assistance. Youll be working with people who put everything theyve got into their jobs. Because they love what they do and they love being on a winning team. We go the extra mile in everything we do. We Offer: * Paid Time Off (PTO) personal, holiday, sick and vacation * Career advancement opportunities * 401(k) retirement planning * Profit sharing * Medical * Dental * Vision * Employer-Paid Life * Employer-Paid Short Term Disability * And More We are currently seeking a team member who believes in the extra mile philosophy to fulfill our Mechanical Service Writer role. As a Mechanical Service Writer, you will report to the Mechanical Service Manager. Your focus will be estimating heavy-duty truck and trailer mechanical jobs, including parts and labor. You will also bill service tickets, as demand requires. This entails significant time on the phone and computer communicating with vendors concerning parts pricing and availability and placing orders. You will also be in constant communication with mechanics on labor and time, and with customers on estimated job cost, lead time, and scheduling. This is a fast-paced environment; urgency and communication are critical. What Youll Do on a Typical Day: * Estimating service tickets * Ordering parts * Processing and making returns * Customer support * Direct communication with technicians, customers, and vendors * Adherence to all safety programs * Assist in service billing Work will be a combination of office and service shop/warehouse setting. This will be at one of our commercial/industrial tire and/or mechanical truck service centers. The employee is occasionally exposed to fumes or airborne particles, interact with moving mechanical parts/equipment, and the noise level at the service center is usually moderate to high. Our Ideal Candidate: Education or Experience: * Associate's Degree in Business or other related fields; four-year degree preferred and/or equivalent work experience. * At least 2 years' experience within the industry or a related management position. Skills and Abilities: * Ability to pass background check and drug screen. * Must have strong organizational and time management skills, as well as close attention to detail. * Complete understanding of VMRS codes and TMC recommended practices. * Strong skills in Microsoft Office (Outlook, Word, Excel, & PowerPoint) and the ability to learn and operate other software (AS400, SAP, BTN, etc.) * Superior customer service and communication skills (both written and verbal). * Ability to use all necessary office equipment, scanner, facsimile machines, calculators, postage machines, copiers, etc. * Understanding of invoicing and billing procedures. * Sensitivity to all confidential matters. * Reliable and dependable with self-initiative. * Ability to work effectively as a team member and independently with minimal supervision. * Ability to learn quickly and take on new responsibilities. * Proficient with 10-Key. * Ability to interact with all levels within the organization and client base. * Ability to understand and meet month-end, quarter-end, and year-end deadlines. * Ability to work overtime based on branch or department needs. * Understanding of industry standards and practices in accomplishing these standards. * Ability to multi-task, work effectively under pressure and time constraints. * Analytical skills, including research, ability to interpret data, and ability to analyze information. * Ability to train and coach in administrative practices. * Familiarity with Paylocity is a plus. * Supplier specific product knowledge. You bring the drive. Well provide the training. Apply today to join our winning team.
    $31k-45k yearly est. 9d ago
  • Full Time Service Writer Project Manager

    GB Marine Group Ltd. 4.5company rating

    Stuart, FL jobs

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Grand Banks Yachts is seeking a full-time Service Writer/Project Manager to work at our Stuart, FL headquarters. Service Writer/Project Manager Operating under the direction of the Service and Warranty Manager; the selected individual will work directly with staff, service providers, and a High-End Clientele. The desirable candidate will possess the following skills and abilities. Skills and Abilities: 5 years minimum of marine experience with boats from 30-85 in length Professional demeanor and appearance required Knowledgeable in computer applications and industry specific software Self-starter and professional team player Able to prioritize and multi-task in a fast paced professional environment Strong work ethic and a desire to make a long-term commitment Excellent interpersonal and communication skills, basic computer knowledge Organization skills & problem solving abilities Attention to detail; resourceful and solution oriented with a strong sense of urgency Reliable means of transportation and valid drivers license required Special Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time Handle, finger grasp, reach and lift objects and packages Communicate, receive and exchange ideas and information by means of the spoken and written word Ability to quickly and easily navigate the property/buildings as required to meet the job functions Complete all required forms Ability to work extended hours and some weekends based on project requirements Ability to respond to emergencies in a timely manner The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules and duties. Education/Training: High school diploma or equivalency Work authorization: United States (Required) Interested candidates should email their resume and salary history. No Phone Calls or Agencies please. Only local candidates will be considered. Job Type: Full-time Monday through Friday 7am to 4:00 pm Salary: Hourly pay rate based on experience and skills Benefits Include: Health Insurance Dental Insurance Vision Insurance Competitive wages 401K & Matching Select Holidays off with pay Paid Time Off
    $31k-45k yearly est. 29d ago
  • Service Dispatcher

    Truck Centers 3.9company rating

    Saint Louis, MO jobs

    , Inc. For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com. Job Description Are you a pro at keeping things organized and making sure operations run smoothly? Do you thrive in a fast-paced, team-driven environment? If so, Truck Centers, Inc. is looking for a Service Dispatcher to be the key link between our customers, technicians, and service team. Why Join Truck Centers, Inc.? We're a family-owned, people-focused dealership with a passion for delivering exceptional service. As a Service Dispatcher, you'll play a crucial role in ensuring our technicians have everything they need to get the job done right-on time and with quality. *This position will work Wednesday-Saturday, 5:00am-4pm. WHAT YOU'LL DO: Coordinate & Assign Repairs - Assign work to technicians based on skill level, certification, and workload. Monitor Workflow - Keep an eye on repair progress and make real-time adjustments to keep things moving. Communicate with Customers & Team Members - Provide updates on repairs, delays, and estimated completion times. Collaborate Across Departments - Work closely with the rest of the Service office and Parts team to minimize delays and ensure smooth repairs. Quality Control - Review completed repair orders to ensure all documentation meets company and warranty guidelines. Facilitate Shift Changes - Communicate job status and updates to ensure a seamless transition. Qualifications What We're Looking For: Minimum of 2 years mechanical, trucking, or dealer service experience; 4+ years preferred Knowledge of Service department operations Fundamental mechanical aptitude or truck repair experience Proven supervisory experience and leadership skills Knowledge of computer operations, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus Freightliner dealership experience and CIC Level I or II training are strongly preferred Demonstrated time management and interpersonal communications skills, even in times of stress Strong organizational and problem-solving skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook Must participate in a pre-employment background check and drug screen. WHAT WE OFFER: Pay Range: $49,071.36 - $73,607.04 per year with incentive eligibility 401(k) with company match Health insurance with 3 plan options to choose from Vision Insurance Dental Insurance Paid time off including paid volunteer time Disability insurance FSA and HSA options Company paid Life and AD&D insurance Maternity leave Employee assistance program Wellness program Company paid uniforms Additional Information Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status. We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.
    $49.1k-73.6k yearly 60d+ ago
  • 2nd Shift Service Writer

    Decisiv 4.1company rating

    Springfield, MO jobs

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $27k-35k yearly est. 1d ago
  • Diesel Service Advisor

    Schneider National Inc. 4.3company rating

    Atlanta, GA jobs

    * Act as the main point of contact between drivers and diesel technicians as a Diesel Service Advisor in Atlanta, GA. * Communicate with company drivers. * Write up service requests. * Complete minor repairs. Responsibilities: * Perform general shop duties, such as answering phone calls, writing service requests and estimating repair times. * Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times. * Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they're not. Skills and qualifications: * High school diploma/GED. * Computer and data entry skills. * Strong attention to detail. * Excellent customer service skills. * Strong problem-solving and decision-making skills. * Able to work independently with little supervision. * Able to provide own tools within 30 days of hire. Pay and benefits: * Additional $1.50 per hour on second and third shift, plus an additional $.65 per hour on weekends. * Medical, dental and vision insurance. * Company-paid life insurance. * 401(k) savings plan with company match. * Paid time off and paid holidays. * Results-based incentive pay program where you can earn above and beyond your base pay. * Company-provided uniforms and safety eyewear. * Discounts on boots. * Company-paid training. * See full list of diesel technician benefits. Schneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
    $29k-35k yearly est. 3d ago

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