Networking For Future jobs - 24 jobs

Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results. NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles. About this Position / Responsibilities Work closely and collaborate with other groups within the Digital Modernization department, including Cyber Security, PMO, and Enterprise Architecture. Interface with other offices, consult with and inform user departments on system requirements, and resolve problems and operating difficulties for current and future enhancements to MyMTPD Text Tips and Metro Alerts Possess a fundamental understanding of back-end frameworks, such as Express or Fastify for API development. In addition, a solid understanding of how to utilize and consume APIs, including via REST and GraphQL is critical. Have a solid understanding of the management and implementation of cloud-based technologies, such as services within Microsoft Azure. Understand both referential and document-based database systems, such as Microsoft SQL Server, Mongo, or others. Analyze, design, develop, apply, and support complex enterprise projects. Evaluate customer requirements and provide effective solutions. Participate in problem resolution related to system design and review. Recommend approval of functional and technical design documents and enactment of systems, program enhancements, and updates of applications. Analyze and evaluate system changes to determine feasibility, alternative solutions, and backup procedures; and Work on the development of new solutions, upgrades, and enhancements to existing systems and ensure systems are compliant with approved standards. Some Key Responsibilities: Requirement analysis: Documenting technical requirements and action items. UI wireframe designs, flow diagram for UX. Manage own tasks for low-level work plans - validation steps, test cases, deployment steps. Qualifications Four (4) to seven (7) years of relevant experience in web application development with two (2) years of experience in full stack development in addition to education or equivalent Bachelor's degree in management information systems, Computer Science, Mathematics, Finance, Business or Public Administration, or in a related discipline, or equivalent work experience. Proficiency with relevant front-end programming languages, programming frameworks and tools, and development platforms, including Angular, React, or Vue; HTML/CSS, JavaScript/Typescript, Bootstrap, JSON, YAML. Proficiency with relevant back-end programming languages, programming frameworks and tools, databases, and development platforms, including C#, .Net Core. NUnit, AWS, Azure, and SQL/Oracle. Proficiency with software development and project management methodologies. Knowledge of the methods, tools, and techniques used to evaluate, select, develop, test, integrate, and troubleshoot systems software and hardware of all types. Demonstrated progressive responsibility with diversified technical level information systems and data processing management. Knowledge of multi-tiered applications such as web services, APIs, clustered environments, database servers, application servers, and report servers; and Proven experience working in an Agile software development environment including experience with JIRA, Confluence, and GIT. Excellent verbal and written communication skills are necessary for clear and effective communication with team members and stakeholders, Preferred Requirements: Master's degree in computer science or a related field or equivalent work experience. Experience in working with Hyperion and other third-party systems. Experience with cloud-based applications NFF Disclosures NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental life insurance and ADD&D Comprehensive 401k plan Paid Time Off NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Associate Psychometrician is responsible for the accuracy and validity of exams by analyzing data that is instrumental to measuring the performance of items and candidates on ISC2 qualification examinations. The role supports these efforts by contributing to exam form/pool construction; standard setting benchmarks; job task analysis; supporting exam security investigations; enforcing program policies and procedures and complying with accreditation requirements for ISC2 certification programs. **This position is not available to residents of California**. Responsibilities Support on-going psychometric compliance with ANAB ISO/IEC 17024. Assist in performing analyses and creating tables and/or performing quality checks for use in publications including white papers and technical manuals. Support maintenance of departmental Exam Development, Exam Administration and Exam Security policies and procedures that are psychometrically related. Support the maintenance and compliance with ISC2 program psychometric-related policies and procedures. Monitor and analyze daily exam administration statistical holds by conducting data forensics analysis. Assist in preparing and/or performing in-depth quality checks on data sets and analysis code for psychometric and/or research analyses. Assist in performing analyses, replications, and/or quality reviews of psychometric analyses in item calibration, equating and scaling, item and test analyses, DIF, test construction activities, and analyses for technical reports. Assist in evaluating item pools for suitability for various assessment designs and advises internal staff on asset development needs. Perform miscellaneous duties as assigned. Qualifications Familiarity with Classical Test Theory and Item Response Theory. Familiarity with fixed-form linear and Variable-length Computerized Adaptive Test (CAT). Excellent interpersonal skills and experience to communicate with a highly diverse and international client base. Exceptional interpersonal, networking, and stakeholder management skills with emphasis on verbal communication and interfacing with a diverse array of people. Strong computer and technical skills including MS Office Suite (Word, Excel, PowerPoint), internet, and web applications. Experience with computer software packages commonly used in psychometric work and research (e.g., R, SAS, WINSTEPS, MS Excel). Education and Work Experience A graduate degree or all but dissertation (ABD) from an accredited university in Psychometrics or a related field is required. ABD-3 years of operational psychometric experience is required. Experience with computer software packages commonly used in psychometric work and research (e.g., R, SAS, WINSTEPS, MS Excel). Physical and Mental Demands Work normal business hours and extended hours when necessary, adjusting to various time zones. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer/laptop and monitor computer screens. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Scrum Master will drive Agile delivery excellence across development teams by owning Jira governance, facilitating Agile ceremonies, and ensuring disciplined prioritization, refinement, and execution of both project and BAU work. This role is hands-on with Jira and responsible for enforcing Agile standards, managing ticket flow, tracking sprint performance, and reporting meaningful KPIs to business and technical stakeholders. The ideal candidate is highly organized, collaborative, and committed to enabling teams to deliver predictable, efficient, and high-quality outcomes while continuously improving processes and team effectiveness. **This position is not available to residents of California**. Responsibilities Agile Ceremonies & Coaching Lead and facilitate all Agile ceremonies, including Sprint Planning, Daily Standups, Reviews, and Retrospectives. Ensure proper story refinement and readiness, partnering with Product Owners to maintain healthy and prioritized backlogs. Reinforce Agile best practices and provide foundational coaching to team members to improve maturity and consistency. Promote a culture of accountability, transparency, and continuous improvement. Jira Management & Ticket Governance Serve as the primary administrator and governance owner of Jira workflows, fields, ticket structures, dashboards, and reporting. Ensure consistent ticket quality by validating acceptance criteria, story points, dependencies, tags, impacted teams, and refinement status. Oversee triage and routing of BAU tickets, ensuring proper classification, priority assignment, and alignment with governance rules. Partner with developers, BAs, and Product Owners to ensure tickets are assigned appropriately and moved correctly through the workflow. Identify and resolve workflow gaps, bottlenecks, or misalignments to maintain a clean, compliant, and actionable backlog. KPI Tracking & Reporting Track, measure, and report Agile KPIs to business and technical leadership on a recurring basis. Maintain visibility into team performance, identifying trends, risks, and opportunities for improvement. Produce regular reports highlighting sprint performance, defect percentage, backlog health, team velocity, delivery predictability, and cycle time. Provide sprint summaries and insights to ensure teams stay aligned with goals, deadlines, and capacity expectations. Support resource allocation discussions by providing data-driven insights into capacity and workload. Cross‑Functional Collaboration Partner closely with Product Owners, Business Analysts, PMs, and technical teams to ensure alignment on priorities and dependencies. Collaborate with business stakeholders to understand impacted areas and ensure tickets are tagged and routed appropriately. Communicate impediments, risks, and delivery expectations to leadership and cross functional teams. Assist in release readiness coordination with development and QA teams. Learning & Continuous Improvement Develop a strong understanding of the business domain, applications, and teams to improve ticket tagging, prioritization, and triage accuracy. Identify opportunities for process improvements and contribute to evolving Agile practices, governance, and team standards. Continuously learn and adapt methods to support team productivity and organizational agility. Other Perform other miscellaneous duties, as needed. Behavioral Competencies Highly organized with strong attention to detail. Collaborative, team-oriented, and proactive in resolving issues. Comfortable enforcing process standards and holding teams accountable in a constructive way. Adaptable, curious, and eager to learn the business domain and systems. Qualifications Expert knowledge of Jira configuration, dashboards, filters, and workflow management. Strong understanding of Agile methodologies, Scrum practices, and backlog management. Ability to analyze sprint metrics and turn data into meaningful insights. Familiarity with Confluence, workflow diagrams, and Agile documentation. Strong communication skills with the ability to work effectively across business and technology groups. Background in cross‑functional collaboration across product, business analysis, and engineering. Education and Work Experience Bachelor's degree preferred. Will consider candidates with a high school diploma and 5+ years of relevant work experience in lieu of a degree. Minimum 2 years of experience as a Scrum Master or Agile Project Coordinator. Strong hands-on experience managing Jira at an administrative or advanced power-user level. Proven track record facilitating Agile ceremonies and coaching teams. Demonstrated experience in reporting Agile metrics and presenting data to stakeholders. Physical and Mental Demands Ability to travel up to 5% of time, may also include overnight travel. Work normal business hours and extended hours when necessary. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer/laptop and monitor computer screens. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

TIAG is now hiring a Splunk Architect/ Splunk SME to support upcoming work within the DHA. This work is anticipated to start in February 2026 and will be fully remote. The Splunk Architect serves as the program's Splunk SIEM technical authority. The role manages and maintains Splunk to ensure visibility of the customer systems, supports incident response operations, and delivers leadership dashboards and reporting. This position requires an active Splunk Enterprise Certified Architect certification to be considered. Public Trust clearance is required. Primary Responsibilities Own Splunk platform administration, configuration, and ongoing maintenance to ensure stable operations. Onboard and sustain required log sources and data feeds; validate data quality, completeness, and coverage. Develop and maintain searches, alerts, correlation rules, and reporting to support monitoring and triage. Build and sustain operational and leadership dashboards; deploy initial dashboards rapidly and maintain availability targets. Produce weekly monitoring reports covering alerts, incidents, and compliance status for government leadership. Review Splunk-generated vulnerability and threat alerts; notify designated personnel and provide mitigation recommendations within required timelines. Implement and maintain integrations between Splunk and security tools (e.g., firewalls, IDS/IPS, threat feeds) to improve visibility and response. Enable incident response workflows through automation and analyst-facing data views to accelerate triage and prioritization. Participate in governance activities (e.g., change control/working groups) and provide technical inputs and status updates as assigned. Qualifications Active Splunk Enterprise Certified Architect certification A minimum of 3 years of demonstrated enterprise Splunk architecture and administration experience (data onboarding, dashboards, alerting, reporting). Experience integrating SIEM with security tools and log sources; ability to engineer reliable data pipelines. Ability to develop executive-ready dashboards and operational reporting on a recurring cadence. Ability to meet High Risk Public Trust (Tier 4) suitability requirements. Preferred Qualifications Experience supporting federal cybersecurity programs in regulated environments (FISMA/HIPAA/NIST). Hands-on incident response support experience and SIEM-driven triage workflows. Experience with Splunk Enterprise Security (ES), SOAR automation, and detection engineering at scale.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Channel Account Executive is responsible for the development, execution and ongoing management of programs and activities with ISC2 Official Training Providers and prospective partners that generate demand of ISC2 training, education and certification products. Your ability to build positive working relationships with channel partners to maximize sales within your partner base and prospect to obtain new partners is essential to your success in this role.This person will report to the Sr Sales Manager, Academic, Govt. and Channel. You will work closely with our other departments including education, marketing, and finance. **This position is not available to residents of California**. Responsibilities Recruit new partners for sales growth and manage existing partners. Coordinate with partners to identify key sales opportunities to generate revenue. Enable channel partners through training on the business value and ROI of ISC2 products. Work closely with the ISC2 marketing teams to develop, implement, and manage marketing and call campaign programs to increase business development through channel partners. Maintain a high level of customer satisfaction with current partners and manage tasks to successful completion. Prepare and give presentations to key, influential decision makers within current and potential channel and academic partners. Recruit and enable focused channel partners especially in verticals and markets we are not currently servicing today. Prepare and deliver reports to management on quarterly basis. Manage daily sales activities with partners to achieve revenue growth. Develop partner specific sales and marketing plans to increase marketing and selling efforts. Prepare and submit monthly forecasting reports to management. Fiscal responsibility with regards to expense management Work with internal team members to make sure communications are effective and efficient between ISC2 and our channel partners. Possess in-depth knowledge of ISC2 certification and training programs and other supporting products and services. Manage sales activities and maintain sales records and reports. Perform miscellaneous duties, as assigned. Behavioral Competencies Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Inclusion, and Excellence. Self-starter discipline, who provides creative and pragmatic solutions to business issues and problems. A positive, can-do attitude, sense of urgency, energy and enthusiasm - a true team player. Professionalism with a high degree of business savvy and strong demonstration of intellect, drive, and executive presence. Willingness to do what it takes to meet channel partner goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics. Possess a high sense of urgency. Qualifications Proficient in Microsoft Office. Knowledge of the cybersecurity certification market, preferred. Strong interpersonal skills with channel partners, and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with ISC2 employees to grow the business. Superior organizational and planning skills with excellent written and oral/presentation skills. Education and Work Experience Bachelor's degree preferred; will consider candidates with a high school diploma and seven (7) years of relevant work experience, in lieu of a degree. Previous experience in IT training industry using consultative selling Minimum of five (5) years of account management experience Salesforce experience, preferred. Experience working in a channel with cybersecurity providers, preferred Physical and Mental Demands Work extended hours, when necessary. 30% travel required. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer/laptop and monitor computer screens. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _3 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results. NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles. About this Position / Responsibilities Product Strategy & Vision Develop and maintain a strategic roadmap for IAM services including single sign-on (SSO), multi-factor authentication (MFA), role-based access control (RBAC), and identity lifecycle management. Align IAM initiatives with institutional goals, compliance requirements, and user experience standards. Stakeholder Engagement Collaborate with academic departments, HR, student services, and IT teams to understand identity and access needs. Serve as the primary point of contact for IAM-related projects and service enhancements. Service Delivery & Optimization Oversee the implementation and operation of IAM platforms and tools (e.g., Azure AD, Okta, SailPoint). Monitor service performance, user adoption, and incident trends to drive continuous improvement. Governance & Compliance Ensure IAM services comply with university policies, FERPA, HIPAA, and other regulatory standards. Support audits, risk assessments, and policy development related to identity and access. Project & Vendor Management Lead IAM-related projects including upgrades, integrations, and migrations. Manage vendor relationships and evaluate new technologies to enhance IAM capabilities. Qualifications Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field (Master's preferred). 5+ years of experience in IAM, cybersecurity, or enterprise IT product management. Strong understanding of identity lifecycle, authentication protocols (e.g., SAML, OAuth, LDAP), and access control models. Experience with IAM platforms such as Okta, Azure AD, Ping Identity, or similar. PMP Certification. Excellent communication, stakeholder management, and analytical skills. Preferred Skills: Experience in higher education or public sector IT environments. Familiarity with governance frameworks (e.g., NIST, ISO 27001). Knowledge of directory services, federation, and identity provisioning tools. Understanding of accessibility and inclusive design in IAM systems. NFF Disclosures NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental life insurance and ADD&D Comprehensive 401k plan Paid Time Off NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Solutions Engineer supports the design, configuration, and delivery of product and platform solutions across the enterprise. This role collaborates with product owners, business analysts, engineering teams, and external partners to ensure platforms are scalable, well-documented, and aligned with business requirements. It supports technical execution by contributing to architecture design, platform configuration, and solution documentation. The ideal candidate is early in their technical career, eager to learn, and capable of contributing to solution design, system integrations, and continuous platform improvement. **This position is not available to residents of California**. Responsibilities Solution Design & Implementation Contribute to the design of scalable, maintainable system architectures under senior guidance. Design configurations, integrations, and workflows across enterprise platforms (CRM, CMS, eCommerce, marketing automation, analytics tools). Participate in vendor evaluations, RFPs, and RFIs by comparing platform capabilities and summarizing findings. Conduct impact assessments for new requests or changes across systems and data flows. Contribute to prototypes and proof-of-concepts to evaluate solution options. Documentation & Governance Prepare and maintain system documentation, including architecture diagrams, integration maps, and configuration logs. Support compliance and governance reviews by documenting security, privacy, and data handling practices. Contribute to platform governance by helping maintain configuration standards, naming conventions, and best practices. Business & Technical Analysis Work closely with engineering, data, and product teams to ensure solution components align with overall architectural direction and enterprise goals. Support the intake process by helping evaluate the complexity, effort, and dependencies of new requests. Partner with product owners and business analysts to ensure solution feasibility. Participate in sprint planning, backlog grooming, and release cycles. Learning & Growth Develop knowledge of enterprise architecture frameworks and design patterns. Stay current with emerging technologies and recommend opportunities for adoption. Seek mentorship from senior architects to grow into more advanced solution design responsibilities. Other Perform miscellaneous duties, as needed. Behavioral Competencies Eagerness to learn, adapt, and grow under senior mentorship. Ability to work collaboratively with cross-functional teams and manage multiple tasks in a structured way. Qualifications Ability to document technical processes, configurations, and workflows clearly and consistently. Foundational understanding of enterprise platforms (CRM, CMS, ERP, eCommerce, analytics). Strong analytical and problem‑solving skills with attention to detail. Ability to communicate technical concepts clearly to non‑technical stakeholders. Familiarity with APIs, integrations, and cloud services (AWS, Azure, GCP). Exposure to data modeling, ETL processes, or workflow automation tools. Education and Work Experience Bachelor's degree preferred. Will consider candidates with a high school diploma and 6+ years of relevant work experience in lieu of a degree. Minimum of 4 years of experience in technical solution delivery, systems analysis, or platform configuration. Experience with collaboration tools like Jira, Confluence, Lucidchart, or similar. Physical and Mental Demands Ability to travel up to 5% of time, may also include overnight travel. Work normal business hours and extended hours when necessary. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer/laptop and monitor computer screens. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K-20 educational institutions, federal agencies, and large enterprise businesses across the mid-Atlantic. NFF is a technology services and solutions provider, specializing in next-generation IT infrastructure including networks, data centers, cloud migrations, IT security, collaboration and mobility, and full/part-time staff augmentation services. Our solutions, professional services and IT staffing portfolio are centered around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services though our Network Operations Center (NOC). NFF is a Cisco Gold Partner with a Customer Experience Specialization and was a “Cisco Top-5 Mid-Atlantic SLED Partner” in 2019, 2020 and 2022. NFF has maintained Cisco Gold Partnership since 2008, is the only Cisco Gold Partner headquartered in the District of Columbia. In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including, Rapid7, Arctic Wolf, VMware, NetApp and Splunk. NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and a SBA Certified Small Business with headquarters in downtown Washington, DC. Our dedication to quality is reflected in our accomplishment of being awarded multiple ISO 9001:2015 certifications. About this Position / Responsibilities Build and sustain collaborative relationships with IT staff, departments, customers, partners, and key stakeholders in administrative and academic units. Maintains currency on current and future business needs, university-wide technology initiatives, and leading-edge project management practices. Establishes foundation for each project, working with sponsors to create robust, comprehensive project charters and baseline reports. Manages communications with project stakeholder and internal project teams. Drives continuous improvement, overseeing accurate, well-communicated scope, and the creation of actionable schedules and budgets for each project. Reports risks that may affect work progress and recommends mitigation strategies. Manages productivity and effectiveness of projects with varying complexities. Creates meaningful status reports, and maintains accurate tracking logs that organize budget, time, scope, and communication details. Timely identifies and proactively resolves issues, creating strategies for risk mitigation and contingency planning, and escalating disruptions and dependencies to departmental leadership, as necessary. Owns project management methodology, applying tools, service management frameworks, and technology strategy to all projects. Utilizes pertinent change control processes, developing project progress and compliance reports, and presents regular updates by participating in project team meetings. Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies College values and behaviors (e.g., accountability, ethics, best-in-class customer service). Collaborates with team members and management, implementing effective solutions to support the Project Management Office's vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the IT organization. Oversight of development, implementation and operational excellence of project management office technology utilities and platforms that support project intake, day-to-day management of request and project work, and status/performance telemetry dashboards for stakeholder reporting. Platforms may be project management specific modules and workflow functionality of enterprise IT service management offerings, such as TeamDyamix, ServiceNow, or similar and stand-alone software/service utilities such as Microsoft Project, Asana, Jira, Smartsheets or similar. Qualifications At least 8-10+ years of experience in project management. Experience working in an academic environment or managing projects related to higher education preferred. Bachelor's degree in business, finance, marketing, or a related field. Strong understanding of project management methodologies and tools. Ability to lead and motivate project teams, fostering a collaborative environment. Excellent verbal and written communication skills to interact with leadership. Ability to develop comprehensive project plans, manage budgets, timelines, and resources. Strong analytical skills to identify and mitigate risks. Ability to work with diverse groups, including faculty, students, and administrative staff. PMP certification highly preferred. NFF Disclosures NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental life insurance and ADD&D Comprehensive 401k plan Paid Time Off NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.

TIAG is now hiring a Network Engineer to support our team onsite at the Office of Naval Research in Arlington, VA. This is a position that is 100% onsite (5 days/week at the ONR in Arlington). This position requires a Secret clearance to be able to start work. US or Naturalized Citizenship are a requirement for eligibility. Responsibilities for the Network Engineer will include the following: LAN infrastructure support: Staging, Installation and Maintaining Cisco Nexus and Catalyst switches, as well as Aruba wireless controllers. Familiar with network connectivity to include copper, fiber optics, and wireless WAN support: Providing support for Border Gateway Protocol (BGP) neighbor configurations. Cloud architecture support: for AWS services (IAM, VPC, S3, EC2, etc.) to support operational network architectures. Security policy configuration: Managing security features on Palo Alto firewalls, including App-ID, User-ID, Global Protect, Wildfire, NAT policies, and security profiles. Authentication and access management: Configuring and managing Authentication, Authorization, and Accounting (AAA) architecture using Radius for Cisco, Aruba, and Palo Alto platforms. Configuration of PKI authentication and PKI Certificate Managements Network troubleshooting: Troubleshooting issues related to TCP/UDP, IPv4/IPv6 subnetting, access lists, and connectivity on Cisco and Palo Alto devices. Performance monitoring: Using tools like SolarWinds to monitor network performance and test network capabilities. Experience on Cisco data center deployment to include Cisco Nexus Familiar with network protocols including TCP/IP, UDP, DHCP, TFTP, SCP/SSH Documentation and compliance: Creating and maintaining detailed network documentation and adhering to yearly Security Technical Implementation Guide (STIG) policies. Hardware and software upgrades: Implementing new network equipment and software upgrades. Asset management: Practicing network asset management by keeping an inventory of network components and related documentation. Possesses proficient knowledge of layer 2 switching protocols including LLDP, STP, VTP, VLAN, LACP, 802.1q Ticket resolution: Handling and resolving support tickets using the ServiceNow platform. Qualifications Five (5) years of relevant experience Experience developing, maintaining and supporting technical infrastructure, hardware, and system software components for mid- to large-sized projects. Experience determining and developing approach to solutions. Experience performing installation, maintenance, and support of system software/hardware and providing user support. Experience identifying key barriers/core problems and applying problem solving skills in order to deal with complex situations. Experience troubleshooting and resolving complex problems. Experience making decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Experience performing engineering and roll out implementation, configuration, debugging and support for multiple platforms. Experience monitoring and tuning platforms to ensure expected availability and performance levels are achieved. Hands-on experience designing and supporting AWS environment and utilizing AWS administrator portal. Experience in AWS services and technologies such as IAM, VPC, S3, EC2, CloudWatch and CloudTrail, Route 53, RDS, SSM, ElasticSearch and Lambda. Required Certifications: IAT Level II CCNA or another Cisco Certification

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Senior Data Architect is the enterprise's authoritative leader for data architecture, governance, and data activation. With a data strategy and governance framework now established, this role is accountable for turning strategy into execution-operationalizing governance, maturing data practices, and advancing the data lake into a governed, insight-driven, activation-ready platform. This leader oversees the Data team (DBA and Data Engineer) and will define the next phase of the organization's data ecosystem-powering enterprise analytics, CDP activation, personalization, segmentation, AI/LLM enablement, marketing automation, reporting, and secure data use across the customer/member lifecycle. Success means shifting data from a passive asset to a scalable, trusted, revenue- and experience-driving capability. **This position is not available to residents of California.** Responsibilities Data Governance & Policy Ownership Own, operationalize, and enforce the enterprise-wide data governance framework, standards, and stewardship model. Define policies for classification, access, retention, lineage, and lifecycle management. Lead or co-lead governance forums to drive adoption and accountability. Ensure compliance with GDPR, CCPA/CPRA, and privacy/security standards. Data Architecture Strategy & Execution Define and maintain the enterprise data architecture roadmap across warehouse, lake, CDP, Fabric, and analytical platforms. Advance the data lake into a governed, curated, high-quality platform optimized for analytics and activation. Architect conceptual, logical, and physical data models aligned to business needs. Guide storage and architecture decisions (relational, dimensional, NoSQL, event-driven, lakehouse, etc.). Data Enablement for Analytics, CDP & Personalization Partner with CX, Marketing, Product, and Technology teams to enable: Segmentation & audience modeling Personalization & progression marketing Marketing automation & orchestration CDP activation & identity resolution Ensure data quality, availability, lineage, and readiness for reporting and advanced analytics. Enterprise Collaboration & Governance Influence Serve as the primary architectural authority for data across CRM, LMS, ERP, ecommerce, CMS, CDP, BI, and marketing technologies. Collaborate closely with Security, Architecture, Applications, and Infrastructure teams to ensure secure and resilient data use. Represent data architecture in ARB/design authority processes. Advanced Capabilities, LLMs & Self-Service Enablement Enable AI/ML and LLM use cases by ensuring governed, high-quality data pipelines and model-ready datasets. Partner with data science and product teams to support generative AI, recommendation engines, and predictive analytics. Lead the design and enablement of self-service analytics and data applications, empowering business users to securely access, explore, and activate data. Evaluate and introduce emerging data architecture patterns, automation, and governance tooling (e.g., Fabric, lakehouse, semantic models). Perform other miscellaneous duties, as needed. Behavioral Competencies High integrity in handling confidential data and regulatory requirements. Demonstrated passion for data and data-driven business models. Management Responsibility Lead and mentor the DBA and Data Engineer to establish modern engineering practices. Oversee ingestion, transformation, pipelines, ETL/ELT, monitoring, and optimization. Manage lifecycle: provisioning, upgrade, archival, and decommissioning of data systems. Qualifications Proven ability to operationalize data strategies, not just design them. Certifications in cloud, data architecture, or governance frameworks are an asset. Strong SQL expertise; familiarity with NoSQL and modern data architectures. Familiarity with LLM data requirements: grounding, retrieval, vectorization, data governance for AI/ML, and model readiness pipelines. Strong business acumen-able to translate strategy into data capabilities. Excellent stakeholder influence and communication skills. Education and Work Experience Bachelor's degree in Computer Science, Data Management, IT, or related field. Will consider candidates with a high school diploma and 10 years of experience in data architecture; 7 years in a lead or enterprise data architect role. 7+ years in data architecture; 5+ years in a lead or enterprise data architect role. Experience governing enterprise data models, MDM, metadata, and stewardship programs. Hands-on experience designing and governing data lakes, warehouses, and lakehouse architectures. Leadership or mentorship experience with data teams (engineers, DBAs, analysts). Experience with cloud platforms (Azure, AWS, or GCP). Experience with Microsoft Fabric, Power BI, or lakehouse architecture highly desirable. Programming experience (Python, Java, C#, etc.). Experience enabling self-service analytics platforms or applications (e.g., semantic models, governed datasets, business-friendly data access layers). Experience integrating data across CRM, ERP, LMS, ecommerce, CDP, or marketing ecosystems. Exposure to personalization, segmentation, progression marketing, or data activation workflows. Experience supporting AI/ML or LLM-driven solutions preferred. Experience with GDPR/CCPA and privacy-by-design. Experience in membership, association, or subscription-driven businesses, preferred. Experience with ecommerce data and digital experience analytics, preferred. Physical and Mental Demands Ability to travel up to 10% of time, may also include overnight and international travel. Work normal business hours and extended hours when necessary. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer/laptop and monitor computer screens. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary As we work to mature our marketing operations team, moving from transactional support to business partner, we are looking for someone to oversee this function. You will be a motivated, organized professional who will drive the acceleration in automation capabilities that increase team productivity and ensures quality across email campaign development, measurement, and reporting. With a strong emphasis on data-driven strategy and cross functional alignment, you will be managing the martech stack, creating and maintaining dashboards, ensuring data quality and compliance (GDPR, CCPA), providing actionable insights to leadership, and optimizing processes. You will have excellent knowledge, experience and a passion for marketing operations, including strong proficiency with Sales Cloud and Marketing Cloud. You will be a leader who has demonstrated depth in complex marketing operations and automations systems, and have strong knowledge of journey mapping and Salesforce Sales Cloud capabilities to enable on-going integration and alignment of Salesforce Marketing Cloud capabilities. You will also have experience with lead grading, scoring, and nurture/drip campaigns. Strong people skills are a must, to enable for effective assessment of user knowledge and deployment of user training to enhance system use and proficiency. **This position is not available to residents of California**. Responsibilities Lead the ongoing integration and system optimization of Salesforce Marketing Cloud, with Salesforce Sales Cloud systems expertise to enable for true integration and transparency between systems. Mentor and guide the marketing operations team Ownership of marketing reporting - collaborating with stakeholders across the business to collate data sources, manage dashboards and provide marketing teams with actionable insights and recommendations to improve marketing performance. Keep up to date on latest system upgrades/updates and convey changes of importance to the stakeholder user base Lead the assessment and on-going training to improve overall system use and proficiency Maintain a holistic view on all communications that are sent from multiple groups and systems, including Marketing Cloud, Salesforce, Commerce Tools, and Pearson VUE Ownership of the ISC2 email calendar, connecting with stakeholders to ensure best practice on recency, frequency and email targeting to manage the customer experience. Collaborate with marketers, sales and comms team on ways of accelerating automation capabilities, increase team productivity and ensure quality across campaign development, measurement, and reporting Oversee the development of comprehensive marketing automation journeys to mitigate competing messaging with targeted audiences Oversee the marketing customization process, including the development of dynamic list and content Deploy best practices in implementing lead grading, scoring, nurture and drip campaigns Drive the improvement in tracking and reporting funnel conversion from Lead-MQL-SQL to Close Won/Loss Explore social and advertising studio as well as other system capabilities to help improve implementation of cross-channel campaign strategies - Support Salesforce client database maintenance and client profiling to enable for effective cross/upselling efforts Behavioral Competencies Ability to balance multiple projects simultaneously Highly detail and results-oriented A self-starter with strong execution and follow up skills Strategic thinker who can translate vision into action Highly organized with strong follow-through on execution Comfortable working in a high-growth, fast-paced environment Strong influencing skills and ability to work across teams Management Responsibility Lead, build and mentor a high performing team within Marketing Operations, with the ability to build out from transactional, to partner relationships across the organization Provide mentorship and technical guidance across assigned platforms and staff Qualifications 6+ years of demonstrated proficiency with Salesforce Cloud platform products including Marketing Cloud and its integrated services Ideally 3+ years of Sitecore or other Content Management System (CMS) experience Strong analytical ability, and able to translate large, complex data sets into clear, actionable insights and recommendations Expertise in CRM (e.g. Salesforce, Microsoft Dynamics 365) and marketing automation platforms Advanced Microsoft Office skills Proficient in HTML/CSS and Adobe Creative Suite a plus Salesforce.com certifications a plus Education and Work Experience Bachelor's Degree in related field required; Masters degree desirable 8 years of Marketing experience, with at least 6 years marketing automation experience Physical and Mental Demands Work extended hours when necessary 5-10 % travel required Remain in a stationary position, often standing or sitting for prolonged periods Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** Enterprise Account Executives are responsible for leading and growing new business revenues for the ISC2 portfolio. This is a hunting, customer-facing role with a consultative approach to identifying, scoping, progressing and closing new opportunities. You will partner with the Client Success and Solution teams, and be fully supported by the Product team. You will have a strong collaborative mindset and approach to balance customer advocacy (external stakeholders) with cross-functional team collaboration (internal stakeholders). ****This position is not available to residents of California.**** **Responsibilities** + Deliver plans and strategies that will achieve agreed-upon sales quotas + Accurately forecast monthly, quarterly, and annual targets for an assigned region/territory/portfolio + Effectively manage a portfolio of accounts by establishing clear account and portfolio plans and forecasts, prioritizing activity and generating short-term results opportunities in new client systems, while simultaneously being able to identify "expand" opportunities for multi-year or long-term engagements/contracts + Cultivate key customer relationships, manage stakeholders to advance and close new business + Mine existing relationships, product footprint and new product plans to further grow ISC2's key relationships and expand share of wallet + Differentiate between customers' "wants" and "needs" and coach others to do so, to separate strategic and tactical requirements, and influence the outcome of a sales process accordingly + Establish and build rapport with ISC2's primary buyer: the CHRO, CISO, as well as his/her universe of stakeholders. + Link business needs/outcomes to technology solutions and outcomes with an eye toward ROI and the creation of case studies and stellare references + A deep understanding of ISC2's unique value proposition, and how to align it directly to client needs/requirements + Establish strategies to grow partner revenue, including engaging, enabling multiple teams within large distributors + Manage/direct partners with quarterly objectives, pipeline generation, and revenue targets + Deliver ISC2 product/solution demonstration online, and facilitate a collaborative and interactive conversation with potential clients + Understand ISC2's solution and competitive products to be able demonstrate our value proposition effectively to client + Engage meaningfully with C-level and Executive decision makers at the enterprise levels + Play an integral role in ensuring product engagement by supporting and coaching the Client Success team to meet and exceed client needs and expectations + Communicate the "voice of clients and prospects", as well as competitor intelligence with internal lSC2 stakeholders to inform ISC2's product development and innovation roadmap + Perform miscellaneous duties as assigned. **Behavioral Competencies** + Strong written and verbal communications skills, both written and verbal. + Ability to work with clients collaboratively to design and facilitate outcome-driven meetings that achieve results, have a clear process and enhance and deepen positive relationships over time + Self-motivated, ability to lead projects and initiatives, project a positive attitude; generate energy with colleagues and clients + Energized by the opportunity to be part of a fast-growing, early stage commercial function; not intimidated or demotivated by the opportunity to contribute to the creation of new processes, tools or methods for contributing to ISC2's future growth + Integrity, transparency in communication, humility, team-orientation, motivated by collaboration + Has a drive for performance, as well as being a creative problem-solver in the face of challenges or where new solutions have to be created to meet a client requirement or need **Qualifications** + Proficiency with CRM systems, reporting tools, and order processing workflows + Hunter/new business acquisition experience and a strong track record of meeting or exceeding sales plan/quota + Strong prospecting and opportunity management skills + Demonstrated ability to distinguish between "qualified" versus "interested" clients, as well as the ability to manage and move opportunities through the pipeline + Demonstrated sales process, strategic account planning, negotiation and closing skills + Successful experience building and managing a portfolio/territory as well as creating and delivering an accurate forecast + Depth and experiencing managing and organizing multiple stakeholders at all levels of an HR or talent organization + Demonstrated experience selling talent solutions within enterprises **Education and Work Experience** + Bachelor's degree in related field or equivalent experience; Advanced or Masters degree is a plus + 7+ years' experience successful account management within USA Markets + Experience/educational background in technology, cyber, and/or learning and development preferred **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Work extended hours when needed + Remain in a stationary position, often standing or sitting, for prolonged periods + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _1 day ago_ _(1/15/2026 2:51 PM)_ **_Job ID_** _2025-2192_ **_\# of Openings_** _4_ **_Category_** _Sales_

TIAG is now hiring a ServiceNow Developer to lead the ServiceNow platform management functions as well as design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have technical knowledge of ServiceNow architecture and modules, administration, strong problem-solving skills, and the ability to work collaboratively across teams to deliver scalable, enterprise-grade solutions. This is a position that is 100% onsite (5 days/week at the ONR in Arlington). This position requires a Secret clearance to be able to start work. US or Naturalized Citizenship are a requirement for eligibility. Position Responsibilities: Platform Management: Oversees configuration and maintenance of the ServiceNow platform. User Administration: Manages user accounts, roles, and permissions. Workflow Automation: Designs and implements workflows to streamline business processes. Application Customization: Builds and customizes applications within ServiceNow. User Support: Provides support and troubleshooting for end-users. System Optimization: Monitors system performance and optimizes for efficiency. Integrations: Implements and integrates new systems or add-ons. Quality Assurance: Conducts testing to ensure system functionality and quality before deployment. Qualifications Bachelor's degree from an accredited institution 5+ years of related experience to include: Proficient in configuring and customizing ServiceNow modules, including Incident Management, Change Management, and Asset Management etc. Skilled in developing automated workflows, forms, and dashboards to align with organizational processes. Experience integrating ServiceNow with enterprise systems such as HR systems, and financial tools. Ability to establish API connections for seamless data exchange between ServiceNow and external platforms. Knowledge of ServiceNow System Administration, including user roles, permissions, and access controls. Experience providing operational sustainment support to ensure ServiceNow remains functional and efficient. Skilled in creating real-time dashboards and generating custom reports for tracking IT service requests and performance metrics. Experience capturing stakeholder feedback to improve ServiceNow functionality and user experience. Ability to measure the quantitative impact of ServiceNow solutions on mission objectives. Active Secret Clearance or current interim IAT Level II certification (Security + or equivalent) and ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD TIAG is a federal contractor and an equal opportunity and affirmative action employer that does not discriminate and employment decisions shall be based solely on merit and without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. This policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, TIAG maintains an affirmative action plan through which it makes good faith efforts to recruit, hire, and advance in employment qualified individuals with disabilities and protected veterans.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Associate Psychometrician is responsible for the accuracy and validity of exams by analyzing data that is instrumental to measuring the performance of items and candidates on ISC2 qualification examinations. The role supports these efforts by contributing to exam form/pool construction; standard setting benchmarks; job task analysis; supporting exam security investigations; enforcing program policies and procedures and complying with accreditation requirements for ISC2 certification programs. ****This position is not available to residents of California**.** **Responsibilities** + Support on-going psychometric compliance with ANAB ISO/IEC 17024. + Assist in performing analyses and creating tables and/or performing quality checks for use in publications including white papers and technical manuals. + Support maintenance of departmental Exam Development, Exam Administration and Exam Security policies and procedures that are psychometrically related. + Support the maintenance and compliance with ISC2 program psychometric-related policies and procedures. + Monitor and analyze daily exam administration statistical holds by conducting data forensics analysis. + Assist in preparing and/or performing in-depth quality checks on data sets and analysis code for psychometric and/or research analyses. + Assist in performing analyses, replications, and/or quality reviews of psychometric analyses in item calibration, equating and scaling, item and test analyses, DIF, test construction activities, and analyses for technical reports. + Assist in evaluating item pools for suitability for various assessment designs and advises internal staff on asset development needs. + Perform miscellaneous duties as assigned. **Qualifications** + Familiarity with Classical Test Theory and Item Response Theory. + Familiarity with fixed-form linear and Variable-length Computerized Adaptive Test (CAT). + Excellent interpersonal skills and experience to communicate with a highly diverse and international client base. + Exceptional interpersonal, networking, and stakeholder management skills with emphasis on verbal communication and interfacing with a diverse array of people. + Strong computer and technical skills including MS Office Suite (Word, Excel, PowerPoint), internet, and web applications. + Experience with computer software packages commonly used in psychometric work and research (e.g., R, SAS, WINSTEPS, MS Excel). **Education and Work Experience** + A graduate degree or all but dissertation (ABD) from an accredited university in Psychometrics or a related field is required. + ABD-3 years of operational psychometric experience is required. + Experience with computer software packages commonly used in psychometric work and research (e.g., R, SAS, WINSTEPS, MS Excel). **Physical and Mental Demands** + Work normal business hours and extended hours when necessary, adjusting to various time zones. + Remain in a stationary position, often standing or sitting, for prolonged periods. + Regular use of office equipment such as a computer/laptop and monitor computer screens. + Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _11 hours ago_ _(1/16/2026 2:14 PM)_ **_Job ID_** _2026-2304_ **_\# of Openings_** _1_ **_Category_** _Exams/Statistics_

Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results. NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles. About this Position / Responsibilities Provide complete, 1st-level NOC support of network and IT systems technologies as part of NFF's managed services practice Monitor and respond to network and system hardware and software alerts Perform client specific actions, such as running scripts or commands on client-based systems and recording the output results to aid in issue diagnosis Interface with clients and vendor support to ensure proper escalation during outages or periods of degraded performance Troubleshoot network and system outage or performance issues Analyze network traffic to provide incident triage and/or root cause identification Utilize software and hardware tools to identify and diagnoses network and system faults and degraded performance Interface with managed services clients for communication of alerts, issue impact, and ongoing status of active incidents Utilize NFF and/or client specific ticketing tools for incident management, tracking and close out Assist with internal IT projects and support needs as part of Corporate Engineering Team Qualifications Required Hands on experience with either Windows or Linux System Administration Ability to work with customers to gather, analyze and validate reported network, system or application issues Excellent written and oral communication skills and proven ability to collaborate effectively with technical and non-technical staff Demonstrated experience in providing excellent customer service Proficiency in Microsoft Office Suite products (Word, Excel, etc.) Dedicated remote work/office environment, free of interruptions and distractions that would affect work performance. In addition, background noise should be at a minimum and not interfere with customer, peer, or partner conference calls. The designated workplace must be in a safe, healthy, professional, and secure manner free of recognized hazards US Citizen (residing in the US) Preferred Associate level knowledge of Cisco enterprise solutions resulting from previous operational support or implementation experience in enterprise networks Familiarity with network monitoring protocols and methods (SNMP, Syslog, NetFlow, etc.) Bachelor's or associate degree in computer science, engineering, or other technical discipline. Expirience with Cyber Security tools & platform at an enterprise level. Microsoft Active Directory configuration and integration experience Microsoft O365 Administration and Support Microsoft InTune Administration and Support Linux, PowerShell, Python, Ansible, Expect and other scripting and automation techniques Technical Certifications in software development or any of the following vendors: Microsoft Cisco NetApp Riverbed Splunk VMware Team Values Deliver Excellent Customer Service by Putting yourself in the Customer's Shoes Become Essential to your Peers and Customers by Providing Value in every action Outperform yourself and others through a commitment to Constant Improvement Take the Lead by presenting solutions, owning and then resolving issues Set expectations by Calling your Shot and then see them through NFF Disclosures NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental life insurance and ADD&D Comprehensive 401k plan Paid Time Off NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. This position is not available to residents of California. Responsibilities Customer Retention & Success Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. Conduct regular account reviews to assess customer goals, usage, and outcomes, providing actionable recommendations. Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. Delivery Fulfillment Facilitate service delivery by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. Account Operations Oversee the day-to-day management of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. Develop and deliver account-level reporting on performance, usage, and ROI. Growth & Lead Generation Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship-building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self-starter who provides creative and pragmatic solutions to business issues and problems A positive, results-oriented attitude, with a sense of enthusiasm Qualifications Experience in education, certification, training services, Cyber strongly preferred Proficiency with CRM systems, reporting tools, and order processing workflows Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role Physical and Mental Demands 25% travel required; this may increase where needed and may be required on short notice Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Scrum Master will drive Agile delivery excellence across development teams by owning Jira governance, facilitating Agile ceremonies, and ensuring disciplined prioritization, refinement, and execution of both project and BAU work. This role is hands-on with Jira and responsible for enforcing Agile standards, managing ticket flow, tracking sprint performance, and reporting meaningful KPIs to business and technical stakeholders. The ideal candidate is highly organized, collaborative, and committed to enabling teams to deliver predictable, efficient, and high-quality outcomes while continuously improving processes and team effectiveness. ****This position is not available to residents of California**.** **Responsibilities** **Agile Ceremonies & Coaching** + Lead and facilitate all Agile ceremonies, including Sprint Planning, Daily Standups, Reviews, and Retrospectives. + Ensure proper story refinement and readiness, partnering with Product Owners to maintain healthy and prioritized backlogs. + Reinforce Agile best practices and provide foundational coaching to team members to improve maturity and consistency. + Promote a culture of accountability, transparency, and continuous improvement. **Jira Management & Ticket Governance** + Serve as the primary administrator and governance owner of Jira workflows, fields, ticket structures, dashboards, and reporting. + Ensure consistent ticket quality by validating acceptance criteria, story points, dependencies, tags, impacted teams, and refinement status. + Oversee triage and routing of BAU tickets, ensuring proper classification, priority assignment, and alignment with governance rules. + Partner with developers, BAs, and Product Owners to ensure tickets are assigned appropriately and moved correctly through the workflow. + Identify and resolve workflow gaps, bottlenecks, or misalignments to maintain a clean, compliant, and actionable backlog. **KPI Tracking & Reporting** + Track, measure, and report Agile KPIs to business and technical leadership on a recurring basis. + Maintain visibility into team performance, identifying trends, risks, and opportunities for improvement. + Produce regular reports highlighting sprint performance, defect percentage, backlog health, team velocity, delivery predictability, and cycle time. + Provide sprint summaries and insights to ensure teams stay aligned with goals, deadlines, and capacity expectations. + Support resource allocation discussions by providing data-driven insights into capacity and workload. **Cross‑Functional Collaboration** + Partner closely with Product Owners, Business Analysts, PMs, and technical teams to ensure alignment on priorities and dependencies. + Collaborate with business stakeholders to understand impacted areas and ensure tickets are tagged and routed appropriately. + Communicate impediments, risks, and delivery expectations to leadership and cross functional teams. + Assist in release readiness coordination with development and QA teams. **Learning & Continuous Improvement** + Develop a strong understanding of the business domain, applications, and teams to improve ticket tagging, prioritization, and triage accuracy. + Identify opportunities for process improvements and contribute to evolving Agile practices, governance, and team standards. + Continuously learn and adapt methods to support team productivity and organizational agility. **Other** + Perform other miscellaneous duties, as needed. **Behavioral Competencies** + Highly organized with strong attention to detail. + Collaborative, team-oriented, and proactive in resolving issues. + Comfortable enforcing process standards and holding teams accountable in a constructive way. + Adaptable, curious, and eager to learn the business domain and systems. **Qualifications** + Expert knowledge of Jira configuration, dashboards, filters, and workflow management. + Strong understanding of Agile methodologies, Scrum practices, and backlog management. + Ability to analyze sprint metrics and turn data into meaningful insights. + Familiarity with Confluence, workflow diagrams, and Agile documentation. + Strong communication skills with the ability to work effectively across business and technology groups. + Background in cross‑functional collaboration across product, business analysis, and engineering. **Education and Work Experience** + Bachelor's degree preferred. Will consider candidates with a high school diploma and 5+ years of relevant work experience in lieu of a degree. + Minimum 2 years of experience as a Scrum Master or Agile Project Coordinator. + Strong hands-on experience managing Jira at an administrative or advanced power-user level. + Proven track record facilitating Agile ceremonies and coaching teams. + Demonstrated experience in reporting Agile metrics and presenting data to stakeholders. **Physical and Mental Demands** + Ability to travel up to 5% of time, may also include overnight travel. + Work normal business hours and extended hours when necessary. + Remain in a stationary position, often standing or sitting, for prolonged periods. + Regular use of office equipment such as a computer/laptop and monitor computer screens. + Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _1 week ago_ _(1/9/2026 3:37 PM)_ **_Job ID_** _2025-2280_ **_\# of Openings_** _1_ **_Category_** _Project Management_

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values -Integrity, Advocacy, Commitment, Inclusion, and Excellence- drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Solutions Engineer supports the design, configuration, and delivery of product and platform solutions across the enterprise. This role collaborates with product owners, business analysts, engineering teams, and external partners to ensure platforms are scalable, well-documented, and aligned with business requirements. It supports technical execution by contributing to architecture design, platform configuration, and solution documentation. The ideal candidate is early in their technical career, eager to learn, and capable of contributing to solution design, system integrations, and continuous platform improvement. ****This position is not available to residents of California**.** **Responsibilities** **Solution Design & Implementation** + Contribute to the design of scalable, maintainable system architectures under senior guidance. + Design configurations, integrations, and workflows across enterprise platforms (CRM, CMS, eCommerce, marketing automation, analytics tools). + Participate in vendor evaluations, RFPs, and RFIs by comparing platform capabilities and summarizing findings. + Conduct impact assessments for new requests or changes across systems and data flows. + Contribute to prototypes and proof-of-concepts to evaluate solution options. **Documentation & Governance** + Prepare and maintain system documentation, including architecture diagrams, integration maps, and configuration logs. + Support compliance and governance reviews by documenting security, privacy, and data handling practices. + Contribute to platform governance by helping maintain configuration standards, naming conventions, and best practices. **Business & Technical Analysis** + Work closely with engineering, data, and product teams to ensure solution components align with overall architectural direction and enterprise goals. + Support the intake process by helping evaluate the complexity, effort, and dependencies of new requests. + Partner with product owners and business analysts to ensure solution feasibility. + Participate in sprint planning, backlog grooming, and release cycles. **Learning & Growth** + Develop knowledge of enterprise architecture frameworks and design patterns. + Stay current with emerging technologies and recommend opportunities for adoption. + Seek mentorship from senior architects to grow into more advanced solution design responsibilities. **Other** + Perform miscellaneous duties, as needed. **Behavioral Competencies** + Eagerness to learn, adapt, and grow under senior mentorship. + Ability to work collaboratively with cross-functional teams and manage multiple tasks in a structured way. **Qualifications** + Ability to document technical processes, configurations, and workflows clearly and consistently. + Foundational understanding of enterprise platforms (CRM, CMS, ERP, eCommerce, analytics). + Strong analytical and problem‑solving skills with attention to detail. + Ability to communicate technical concepts clearly to non‑technical stakeholders. + Familiarity with APIs, integrations, and cloud services (AWS, Azure, GCP). + Exposure to data modeling, ETL processes, or workflow automation tools. **Education and Work Experience** + Bachelor's degree preferred. Will consider candidates with a high school diploma and 6+ years of relevant work experience in lieu of a degree. + Minimum of 4 years of experience in technical solution delivery, systems analysis, or platform configuration. + Experience with collaboration tools like Jira, Confluence, Lucidchart, or similar. **Physical and Mental Demands** + Ability to travel up to 5% of time, may also include overnight travel. + Work normal business hours and extended hours when necessary. + Remain in a stationary position, often standing or sitting, for prolonged periods. + Regular use of office equipment such as a computer/laptop and monitor computer screens. + Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _4 weeks ago_ _(12/23/2025 8:36 AM)_ **_Job ID_** _2025-2293_ **_\# of Openings_** _1_ **_Category_** _Information Technology_