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NHE jobs - 25 jobs

  • Assistant Property Manager for Northside Townhomes

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Spartanburg, SC

    Salary: $21 - $23 per hour Assistant Property Manager Property Name: Northside Townhomes - Spartanburg, SC Responsible for the efficient operation of the assigned property under the direction of the Property Manager. On a daily basis, the Assistant Property Manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The APM is also responsible for overseeing all sales activities in assigned property from lead generation through close. This includes leading the sales team and ensuring the successful leasing of apartments by adhering to property policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Must be flexible and able to work varied schedule, including weekends and some holidays as required. Responsibilities: Manage the sales process from start to finish to achieve sales goals Find qualified leads through referrals, networking, electronic media, company supported advertisement and outreach marketing efforts Monitor closing ratios and coach sales team to achieve sales goals Monitor the accuracy of all leasing paperwork Assist in ensuring all monthly rental payments and fees owed are accurately collected and posted Help ensure the property and its apartment homes are of the highest quality via personal inspection Use customer service skills to receive resident requests, complaints and comments, and then resolve concerns quickly and effectively Ensures that all applicable deposits, rents, other fees and ancillary revenues are collected and deposited. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Qualifications: College degree is preferred but not required. Good communication skills and an ability to interact with a wide range of people. Property software (Yardi Voyager, Popcard, Payscan, Rent Caf preferred) Property Manager License preferred but required within six months of employment Multifamily leasing, sales and/or customer service experience is required Knowledge and comprehension of Fair Housing Laws Skills: Able to meet/exceed sales objectives Sales-minded individual with attention to detail Excellent follow-up skills via email, text, writing and phone Positive attitude, strong work ethic, reliable and self-motivated Microsoft Office Suite including Word, Excel, and Outlook Strong communication skills with outgoing personality Professional written and verbal communication skills Must have the ability to work with little direction maintaining confidentiality and professionalism. Able to multi-task and be a team player Company Benefits All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO Company Information As a diverse real estate management company, we appreciates the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $21-23 hourly 1d ago
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  • HOA Accounting Specialist

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Greenville, SC

    Salary: $21 - $24 per hour Accounting Specialist Under regular supervision of the Accounting Supervisor, the Accounting Specialist is responsible for accounting functions of the homeowners associations by NHE. Accounting Specialist may also take direction from the Vice President of Finance from time to time. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs systems input of receivable receipts using TOPS software and bank technologies Utilizes payables software program, Strong Room Solutions, which includes vendor data and NACHA files Performs monthly bank reconciliations using TOPS software Utilizes receivables software program to maintain and collect homeowner dues through electronic debit Prepares monthly financial packets Apply recurring and nonrecurring charges to homeowner accounts Communicate with homeowner about account balance and history Communicate with attorney about homeowner account balances in collection status Works with and assists Association Manager with research, questions, and understanding of financial information Maintains database of homeowner information for multiple associations Performs systems input of association budgets as needed Other duties may be assigned This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. II. OTHER RESPONSIBILITIES Accounting Specialist may be assigned to assist with review of software functions and software integration with other service partners III. KNOWLEDGE, SKILLS AND ABILITIES Bookkeeping Experience Computer Literacy Attention to Detail Sound Organizational Skills People Skills Communication Skills IV. SUPERVISORY RESPONSIBILITIES None V. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. VI. EDUCATIONAL AND/OR EXPERIENCE Two-year certificate from college or technical school; six months related experience and/or training; or equivalent combination of education and experience. VII. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. VIII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. IX. WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works alone. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. X. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $21-24 hourly 26d ago
  • Resident Service Coordinator at The Haven at Palmer Pointe

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Columbia, SC

    Resident Service Coordinator *PART-TIME POSITION* Resident Service Coordinator Introduction: Resident Service Coordinators proactively educate and provide referrals and services to residents that include frail and at-risk residents in Affordable/ HUD subsidized housing. Resident Service Coordinators empower residents to live independently and exercise an individual's Right to Self Determination. Resident Service Coordinators provide residents with quality federal, state and community-based referral services that meet resident needs to successfully age in place. It is essential that a Resident Service Coordinator demonstrates exemplary customer service and social service skills, as the Resident Service Coordinator is often the liaison between residents, the community and community service providers. Personal and interpersonal professional skills build strong relationships with community service providers to ensure clients receive the most appropriate services to meet resident needs. Resident Service Coordinators will conduct comprehensive non-clinical intake and assessments of residents to assess for wellness and social needs, and connect residents with appropriate providers and services. Resident Service coordinators help residents to identify, access, and coordinate services (such as personal care services), and will provide follow-up monitoring of those services to include follow-up communication with service providers. Resident Service Coordinators must be able to apply critical thinking skills, work independently at work locations and demonstrate autonomy. I. CORE FUNCTIONS OF A RESIDENT SERVICE COORDINATOR INCLUDE, BUT ARE NOT LIMITED TO: Conduct comprehensive, non-clinical assessments of residents for wellness and social needs. Help residents to identify, access, and coordinate services (such as personal care services), to include monitoring of services provided and follow-up communication with service providers. Monitoring the receipt and follow through of services, to include encouraging and motivating resident engagement with providers and participation in their own care/services management. Proactively developing and arranging of educational/preventative health programs and services for residents. Develop and sustain partnerships with the Area Agency on Aging, the Aging & Disability Resource Connection, community-based supportive service providers and other community stakeholders where available. Maintain an up-to-date resource directory with all local service providers. Exercise professionalism within the property management team through excellent communication and customer service skills. II. DAILY ADDITIONAL RESPONSIBILITIES AND EXPECTATIONS: Manage and maintain daily online time card entries Meet and maintain strong partnerships with property management Attend monthly department meetings Utilize online documentation program and document resident case management service daily Understand and be able to navigate local, state and federal benefits and entitlements Adhere to HUD required CEU and training requirements Must be able to travel locally and attend annual conferences (Note: Some may require air travel) Must have a valid driver's license and reliable transportation (Note: non reimbursable local offsite community networking is required) Adhere to Quality Assurance guidelines, recommendations, and HUD reporting requirements Meet Quality Assurance established standards of practice III. OTHER RELATED DUTIES: Resident Service Coordinators may be asked to participate in additional duties by their supervisor that directly relate to the service coordination unit and/or other duties as assigned. Resident Service Coordinators will report to a Regional Supervisor and follow Quality Assurance recommendations and guidelines under the direction of the department Director Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE Employee Handbook - HUD's Service Coordinators in Multifamily Housing Program Resource Guide - NHE Quality Assurance Documentation Reference Guide - NHE Resident Service Coordination Policy and Procedure Manual IV. REQUIRED MINIMUM QUALIFICATIONS: The minimum requirements for service coordinators in multifamily housing are a bachelor's degree in social service related field (or meet HUD required work experience), knowledge of and training in elderly and disability services, knowledge of referral processes, demonstrated working knowledge of local services for the elderly and people with disabilities, and two or three years of social service delivery experience. It is preferable for service coordinators to have direct experience working with elderly populations or persons with disabilities. Training in cultural competency and bilingual skills are also assets for many service coordinator positions. V. OTHER KNOWLEDGE, SKILLS AND ABILITIES: Language & Writing Skills Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and residents. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; Ability to calculate figures and amounts such as discounts, interest, and percentages. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Critical decision making and application of service coordinator code of ethics is an essential standard of practice and must be embraced, practiced and applied in all professional relationships with residents, customers, and peers. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. VI. WORK ENVIRONMENT: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Climbing stairs is required occasionally. Specific vision abilities required by this job include close vision acuity including ability to view a computer terminal and read, and prepare and analyze data and figures, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. VIII. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $27k-34k yearly est. 60d+ ago
  • Maintenance Supervisor at Falls at Meehan

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Pendleton, SC

    Maintenance Supervisor Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff. Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Community Manager. Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager. Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly. Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed. Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc. Assist Community Manager in recruiting and interviewing potential staff members. Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Maintenance Technician(s). Monitor the completion of Service Requests in order to limit call backs. Coordinate warranty work orders with Vendors. Monitor the number of times a specific repair must be repeated. Determine course of action. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action. Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Coordinate and schedule appropriate safety and skills training for maintenance employees. Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs. Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills. Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted. Provide initial safety and safety equipment training for all new employees. Identify and correct hazardous community conditions. Tour property daily to look for needed maintenance and liability hazards and report to Community Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors. Periodically complete written property safety audits. Coordinate, schedule, and perform preventive maintenance on equipment and apartments. Order supplies while managing maintenance budget. Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Provide input to Community Manager in determining needs for next fiscal year budget. Attendance is an essential job function. May be requested to assist in other communities, if needed Assist with hazardous weather problems, fires, floods, freezes, etc. Responsible for overall organization and cleanliness of work areas and maintenance shops. Attends and participates in industry and NHE's training programs as required. Responsible for vendor management, contract monitoring and quality control. Performs the tasks of subordinate associates as needed. Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Sink machine Leak detector Ampro meter Volt meter Manifold gauges Charging cylinders Boilers Spray paint rig Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills. Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail. Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player. III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager, supervises on-site maintenance staff, which may include Apprentice Techs, Techs, and Groundskeepers. IV. QUALIFICATIONS Construction experience preferred. Previous supervisory experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid driver's license or means of immediate transportation to provide service calls. V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience. TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Must have training in compressor diagnosis, appliance repair, etc. Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience. VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $38k-53k yearly est. 3d ago
  • Community Manager in North Charleston, SC

    NHE, Inc. 3.8company rating

    NHE, Inc. job in North Charleston, SC

    Community Manager ***Experience with Tax Credit / HUD / Section 8 is preferred.*** The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD. Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions. Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary. Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis Promote staff harmony through support, effective leadership and positive example Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.). Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.). Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards. COMPLIANCE RESPONSIBILITIES: Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate. Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD SUPERVISOR RESPONSIBILITIES Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EDUCATIONAL AND/OR EXPERIENCE Bachelor's degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted. QUALIFICATIONS SC Property Manager's License or PMIC License is required Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred) Knowledge of apartment management laws and regulations on a federal, state, and local level Knowledge of expense control and financial management. Must have a valid driver's license or means of immediate transportation to attend meetings, events and daily activities BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $37k-59k yearly est. 40d ago
  • Maintenance Technician II at Tribute Verdae

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Greenville, SC

    Maintenance Technician II Along with the Community Manager the Maintenance Technician II is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for helping maintain an adequate inventory of supplies for repairs and monthly maintenance budget monitoring. This position could present the option to be promoted to Maintenance Supervisor. The Maintenance Technician II position must be flexible and able to work varied schedule, including weekends, on-call and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager/Maintenance Supervisor, performs maintenance activities for apartment community along with other maintenance staff. Works with the Maintenance Supervisor and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Work Order schedules. Report apartments that are ready to show to the Community Manager/Maintenance Supervisor Complete weekly/daily maintenance employee assignments in tandem with Community Manager and Maintenance Supervisor Assist in maintaining the exterior grounds and curb appeal Performs maintenance repairs related to electrical, plumbing, HVAC, pools, appliances drywall Identify, correct and report hazardous community conditions. Coordinate and respond to resident/management requests and Work Orders for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Help Coordinate warranty work orders with Vendors. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Maintenance Supervisor/Community Manager to make schedule and assignments. If major appliances or carpets need replacing Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Walk property daily to look for needed maintenance and liability hazards and report to Community Manager. Coordinate, schedule, and perform preventive maintenance on equipment and apartments according to NHE's schedule. Assist in ordering supplies while managing maintenance budget. Work with Community Manager/Maintenance Supervisor to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Attendance is an essential job function. May be requested to assist in other communities. Assist with hazardous weather problems, fires, floods, freezes, etc. Attends and participates in industry and NHE's training programs as required. responsible for vendor monitoring and quality control Performs the tasks of subordinate associates as needed Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Manifold gauges Vacuum Pump Leak detector Pressure Washer Volt meter Recovery Machine Paint Sprayer Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player and have an excellent work ethic III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager and Maintenance Supervisor, may include Apprentice Techs or Maintenance Technician I IV. QUALIFICATIONS Prior apartment maintenance experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid driver's license and means of immediate transportation to provide service calls Must be EPA certified to purchase and recover refrigerant V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 3 years general maintenance experience and/or at least 2-year multi-family experience TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Certified Pool Operator preferred Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.) Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, SDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $29k-34k yearly est. 36d ago
  • Community Manager at Brookside Gardens

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Greenville, SC

    Job DescriptionSalary: $22 - $25 per hour Community Manager will require working at 2 properties. Brookside Gardens in Greenville, SC and another to be determined nearby property. POSITION SUMMARY The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD. Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions. Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary. Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis Promote staff harmony through support, effective leadership and positive example Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.). Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.). Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards. COMPLIANCE RESPONSIBILITIES: Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate. Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD SUPERVISOR RESPONSIBILITIES Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EDUCATIONAL AND/OR EXPERIENCE Bachelors degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted. QUALIFICATIONS SC Property Manager's License or PMIC License is required Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred) Knowledge of apartment management laws and regulations on a federal, state, and local level Knowledge of expense control and financial management. Must have a valid drivers license or means of immediate transportation to attend meetings, events and daily activities BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $22-25 hourly 1d ago
  • Leasing Consultant for Northside Townhomes

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Spartanburg, SC

    Salary: $19 - $20 per hour Leasing Consultant Leasing Consultant is the company's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service. Must beflexible and able to workvaried schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate strong sales skills to both internal and external customers. Manage the sales process from start to finish to achieve sales goals. Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered lost or "closed". Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts. Answer questions and tour apartment homes to determine the needs of potential residents. Close the sale/renewal by effectively communicating the value of the community and NHEs commitment to delivering a quality living environment and home. Maintain closing ratio based upon the needs of the community. Monitor and follow-up on pending renewal offers. Demonstrate customer service skills to both internal and external customers. Create and maintain excellent ongoing relationships with potential and current residents. Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently. Help plan, schedule, organize and communicate resident functions as needed to promote resident retention and increase resident satisfaction. Participate in social media marketing to obtain traffic and assist with brand management. Utilize tools and resources to assess communitys market position in surrounding sub-market to maintain the advantage above the competition. Prepares and assists with all leasing paperwork in a timely and accurate manner. Maintain professional demeanor at all times. Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks. At the Community Managers and/or the Assistant Community Managers direction responsible for other administration functions including but not limited to accounting and payroll related functions. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. KNOWLEDGE, SKILLS AND ABILITIES Sales-minded individual with attention to detail. Self-motivated with the ability to take initiative without instruction. Able to meet/ exceed sales objectives. Excellent communication and follow-up skills via email, text, writing and phone. Positive attitude, strong work ethic and reliable. Microsoft Office including Word, Excel and Outlook. Excellent follow-up skills via email, text, writing and phone. Positive attitude, strong work ethic, reliable and self-motivated. Must have the ability to work with little direction maintaining confidentiality and professionalism. Multi-task and be a team player. Strong communication skills with outgoing personality. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS Leasing, sales, and/ or customer service experience is desired. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Good communication skills and an ability to interact with a wide range of people. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to apply common sense understanding and carry out instructions furnished written and verbally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site Leasing office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $19-20 hourly 2d ago
  • HOA Accounting Specialist

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Greenville, SC

    Accounting Specialist Under regular supervision of the Accounting Supervisor, the Accounting Specialist is responsible for accounting functions of the homeowners associations by NHE. Accounting Specialist may also take direction from the Vice President of Finance from time to time. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs systems input of receivable receipts using TOPS software and bank technologies Utilizes payables software program, Strong Room Solutions, which includes vendor data and NACHA files Performs monthly bank reconciliations using TOPS software Utilizes receivables software program to maintain and collect homeowner dues through electronic debit Prepares monthly financial packets Apply recurring and nonrecurring charges to homeowner accounts Communicate with homeowner about account balance and history Communicate with attorney about homeowner account balances in collection status Works with and assists Association Manager with research, questions, and understanding of financial information Maintains database of homeowner information for multiple associations Performs systems input of association budgets as needed Other duties may be assigned This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. II. OTHER RESPONSIBILITIES Accounting Specialist may be assigned to assist with review of software functions and software integration with other service partners III. KNOWLEDGE, SKILLS AND ABILITIES Bookkeeping Experience Computer Literacy Attention to Detail Sound Organizational Skills People Skills Communication Skills IV. SUPERVISORY RESPONSIBILITIES None V. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. VI. EDUCATIONAL AND/OR EXPERIENCE Two-year certificate from college or technical school; six months related experience and/or training; or equivalent combination of education and experience. VII. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. VIII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. IX. WORKING CONDITIONS AND ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works alone. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. X. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $27k-32k yearly est. 24d ago
  • Resident Service Coordinator in Bishopville, SC

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Bishopville, SC

    Resident Service Coordinator Resident Service Coordinator Introduction: Resident Service Coordinators proactively educate and provide referrals and services to residents that include frail and at-risk residents in Affordable/ HUD subsidized housing. Resident Service Coordinators empower residents to live independently and exercise an individual's Right to Self Determination. Resident Service Coordinators provide residents with quality federal, state and community-based referral services that meet resident needs to successfully age in place. It is essential that a Resident Service Coordinator demonstrates exemplary customer service and social service skills, as the Resident Service Coordinator is often the liaison between residents, the community and community service providers. Personal and interpersonal professional skills build strong relationships with community service providers to ensure clients receive the most appropriate services to meet resident needs. Resident Service Coordinators will conduct comprehensive non-clinical intake and assessments of residents to assess for wellness and social needs, and connect residents with appropriate providers and services. Resident Service coordinators help residents to identify, access, and coordinate services (such as personal care services), and will provide follow-up monitoring of those services to include follow-up communication with service providers. Resident Service Coordinators must be able to apply critical thinking skills, work independently at work locations and demonstrate autonomy. I. CORE FUNCTIONS OF A RESIDENT SERVICE COORDINATOR INCLUDE, BUT ARE NOT LIMITED TO: Conduct comprehensive, non-clinical assessments of residents for wellness and social needs. Help residents to identify, access, and coordinate services (such as personal care services), to include monitoring of services provided and follow-up communication with service providers. Monitoring the receipt and follow through of services, to include encouraging and motivating resident engagement with providers and participation in their own care/services management. Proactively developing and arranging of educational/preventative health programs and services for residents. Develop and sustain partnerships with the Area Agency on Aging, the Aging & Disability Resource Connection, community-based supportive service providers and other community stakeholders where available. Maintain an up-to-date resource directory with all local service providers. Exercise professionalism within the property management team through excellent communication and customer service skills. II. DAILY ADDITIONAL RESPONSIBILITIES AND EXPECTATIONS: Manage and maintain daily online time card entries Meet and maintain strong partnerships with property management Attend monthly department meetings Utilize online documentation program and document resident case management service daily Understand and be able to navigate local, state and federal benefits and entitlements Adhere to HUD required CEU and training requirements Must be able to travel locally and attend annual conferences (Note: Some may require air travel) Must have a valid driver's license and reliable transportation (Note: non reimbursable local offsite community networking is required) Adhere to Quality Assurance guidelines, recommendations, and HUD reporting requirements Meet Quality Assurance established standards of practice III. OTHER RELATED DUTIES: Resident Service Coordinators may be asked to participate in additional duties by their supervisor that directly relate to the service coordination unit and/or other duties as assigned. Resident Service Coordinators will report to a Regional Supervisor and follow Quality Assurance recommendations and guidelines under the direction of the department Director Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE Employee Handbook - HUD's Service Coordinators in Multifamily Housing Program Resource Guide - NHE Quality Assurance Documentation Reference Guide - NHE Resident Service Coordination Policy and Procedure Manual IV. REQUIRED MINIMUM QUALIFICATIONS: The minimum requirements for service coordinators in multifamily housing are a bachelor's degree in social service related field (or meet HUD required work experience), knowledge of and training in elderly and disability services, knowledge of referral processes, demonstrated working knowledge of local services for the elderly and people with disabilities, and two or three years of social service delivery experience. It is preferable for service coordinators to have direct experience working with elderly populations or persons with disabilities. Training in cultural competency and bilingual skills are also assets for many service coordinator positions. V. OTHER KNOWLEDGE, SKILLS AND ABILITIES: Language & Writing Skills Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and residents. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; Ability to calculate figures and amounts such as discounts, interest, and percentages. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Critical decision making and application of service coordinator code of ethics is an essential standard of practice and must be embraced, practiced and applied in all professional relationships with residents, customers, and peers. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. VI. WORK ENVIRONMENT: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Climbing stairs is required occasionally. Specific vision abilities required by this job include close vision acuity including ability to view a computer terminal and read, and prepare and analyze data and figures, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. VIII. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $27k-34k yearly est. 31d ago
  • Maintenance Supervisor at Deer Park

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Columbia, SC

    Salary: starting at $28 per hour Maintenance Supervisor Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must beflexible and able to workvaried schedule, including weekends and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff. Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Community Manager. Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager. Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly. Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed. Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc. Assist Community Manager in recruiting and interviewing potential staff members. Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Maintenance Technician(s). Monitor the completion of Service Requests in order to limit call backs. Coordinate warranty work orders with Vendors. Monitor the number of times a specific repair must be repeated. Determine course of action. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action. Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Coordinate and schedule appropriate safety and skills training for maintenance employees. Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs. Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills. Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted. Provide initial safety and safety equipment training for all new employees. Identify and correct hazardous community conditions. Tour property daily to look for needed maintenance and liability hazards and report to Community Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors. Periodically complete written property safety audits. Coordinate, schedule, and perform preventive maintenance on equipment and apartments. Order supplies while managing maintenance budget. Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Provide input to Community Manager in determining needs for next fiscal year budget. Attendance is an essential job function. May be requested to assist in other communities, if needed Assist with hazardous weather problems, fires, floods, freezes, etc. Responsible for overall organization and cleanliness of work areas and maintenance shops. Attends and participates in industry and NHEs training programs as required. Responsible for vendor management, contract monitoring and quality control. Performs the tasks of subordinate associates as needed. Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Sink machine Leak detector Ampro meter Volt meter Manifold gauges Charging cylinders Boilers Spray paint rig Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills. Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail. Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player. III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager, supervises on-site maintenance staff, which may include Apprentice Techs, Techs, and Groundskeepers. IV. QUALIFICATIONS Construction experience preferred. Previous supervisory experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid drivers license or means of immediate transportation to provide service calls. V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience. TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Must have training in compressor diagnosis, appliance repair, etc. Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience. VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $28 hourly 21d ago
  • Community Manager in Beaufort, SC

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Beaufort, SC

    Job DescriptionSalary: $24-$28 per hour Community Manager The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD. Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions. Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary. Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis Promote staff harmony through support, effective leadership and positive example Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.). Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.). Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards. COMPLIANCE RESPONSIBILITIES: Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate. Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD SUPERVISORRESPONSIBILITIES Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EDUCATIONAL AND/OR EXPERIENCE Bachelors degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted. QUALIFICATIONS SC Property Manager's License or PMIC License is required Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred) Knowledge of apartment management laws and regulations on a federal, state, and local level Knowledge of expense control and financial management. Must have a valid drivers license or means of immediate transportation to attend meetings, events and daily activities BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $24-28 hourly 10d ago
  • Maintenance Technician II at Timberlake Apartments

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Inman, SC

    Maintenance Technician II Along with the Community Manager the Maintenance Technician II is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for helping maintain an adequate inventory of supplies for repairs and monthly maintenance budget monitoring. This position could present the option to be promoted to Maintenance Supervisor. The Maintenance Technician II position must be flexible and able to work varied schedule, including weekends, on-call and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager/Maintenance Supervisor, performs maintenance activities for apartment community along with other maintenance staff. Works with the Maintenance Supervisor and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Work Order schedules. Report apartments that are ready to show to the Community Manager/Maintenance Supervisor Complete weekly/daily maintenance employee assignments in tandem with Community Manager and Maintenance Supervisor Assist in maintaining the exterior grounds and curb appeal Performs maintenance repairs related to electrical, plumbing, HVAC, pools, appliances drywall Identify, correct and report hazardous community conditions. Coordinate and respond to resident/management requests and Work Orders for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Help Coordinate warranty work orders with Vendors. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Maintenance Supervisor/Community Manager to make schedule and assignments. If major appliances or carpets need replacing Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Walk property daily to look for needed maintenance and liability hazards and report to Community Manager. Coordinate, schedule, and perform preventive maintenance on equipment and apartments according to NHE's schedule. Assist in ordering supplies while managing maintenance budget. Work with Community Manager/Maintenance Supervisor to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Attendance is an essential job function. May be requested to assist in other communities. Assist with hazardous weather problems, fires, floods, freezes, etc. Attends and participates in industry and NHE's training programs as required. responsible for vendor monitoring and quality control Performs the tasks of subordinate associates as needed Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Manifold gauges Vacuum Pump Leak detector Pressure Washer Volt meter Recovery Machine Paint Sprayer Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player and have an excellent work ethic III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager and Maintenance Supervisor, may include Apprentice Techs or Maintenance Technician I IV. QUALIFICATIONS Prior apartment maintenance experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid driver's license and means of immediate transportation to provide service calls Must be EPA certified to purchase and recover refrigerant V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 3 years general maintenance experience and/or at least 2-year multi-family experience TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Certified Pool Operator preferred Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.) Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, SDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $29k-34k yearly est. 57d ago
  • Community Manager at The Ledges

    NHE, Inc. 3.8company rating

    NHE, Inc. job in North Augusta, SC

    Job DescriptionSalary: $23 - $24 per hour Community Manager The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD. Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions. Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary. Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis Promote staff harmony through support, effective leadership and positive example Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.). Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.). Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards. COMPLIANCE RESPONSIBILITIES: Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate. Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD SUPERVISOR RESPONSIBILITIES Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EDUCATIONAL AND/OR EXPERIENCE Bachelors degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted. QUALIFICATIONS SC Property Manager's License or PMIC License is required Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred) Knowledge of apartment management laws and regulations on a federal, state, and local level Knowledge of expense control and financial management. Must have a valid drivers license or means of immediate transportation to attend meetings, events and daily activities BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $23-24 hourly 9d ago
  • Resident Service Coordinator in Bishopville, SC

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Bishopville, SC

    Job DescriptionSalary: $39.75 per hour Resident Service Coordinator Resident Service Coordinator Introduction: Resident Service Coordinators proactively educate and provide referrals and services to residents that include frail and at-risk residents in Affordable/ HUD subsidized housing. Resident Service Coordinators empower residents to live independently and exercise an individuals Right to Self Determination. Resident Service Coordinators provide residents with quality federal, state and community-based referral services that meet resident needs to successfully age in place. It is essential that a Resident Service Coordinator demonstrates exemplary customer service and social service skills, as the Resident Service Coordinator is often the liaison between residents, the community and community service providers. Personal and interpersonal professional skills build strong relationships with community service providers to ensure clients receive the most appropriate services to meet resident needs. Resident Service Coordinators will conduct comprehensive non-clinical intake and assessments of residents to assess for wellness and social needs, and connect residents with appropriate providers and services. Resident Service coordinators help residents to identify, access, and coordinate services (such as personal care services), and will provide follow-up monitoring of those services to include follow-up communication with service providers. Resident Service Coordinators must be able to apply critical thinking skills, work independently at work locations and demonstrate autonomy. I. CORE FUNCTIONS OF A RESIDENT SERVICE COORDINATOR INCLUDE, BUT ARE NOT LIMITED TO: Conduct comprehensive, non-clinical assessments of residents for wellness and social needs. Help residents to identify, access, and coordinate services (such as personal care services), to include monitoring of services provided and follow-up communication with service providers. Monitoring the receipt and follow through of services, to include encouraging and motivating resident engagement with providers and participation in their own care/services management. Proactively developing and arranging of educational/preventative health programs and services for residents. Develop and sustain partnerships with the Area Agency on Aging, the Aging & Disability Resource Connection, community-based supportive service providers and other community stakeholders where available. Maintain an up-to-date resource directory with all local service providers. Exercise professionalism within the property management team through excellent communication and customer service skills. II. DAILY ADDITIONAL RESPONSIBILITIES AND EXPECTATIONS: Manage and maintain daily online time card entries Meet and maintain strong partnerships with property management Attend monthly department meetings Utilize online documentation program and document resident case management service daily Understand and be able to navigate local, state and federal benefits and entitlements Adhere to HUD required CEU and training requirements Must be able to travel locally and attend annual conferences (Note: Some may require air travel) Must have a valid drivers license and reliable transportation (Note: non reimbursable local offsite community networking is required) Adhere to Quality Assurance guidelines, recommendations, and HUD reporting requirements Meet Quality Assurance established standards of practice III. OTHER RELATED DUTIES: Resident Service Coordinators may be asked to participate in additional duties by their supervisor that directly relate to the service coordination unit and/or other duties as assigned. Resident Service Coordinators will report to a Regional Supervisor and follow Quality Assurance recommendations and guidelines under the direction of the department Director Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE Employee Handbook - HUDs Service Coordinators in Multifamily Housing Program Resource Guide - NHE Quality Assurance Documentation Reference Guide - NHE Resident Service Coordination Policy and Procedure Manual IV. REQUIRED MINIMUM QUALIFICATIONS: The minimum requirements for service coordinators in multifamily housing are a bachelors degree in social service related field (or meet HUD required work experience), knowledge of and training in elderly and disability services, knowledge of referral processes, demonstrated working knowledge of local services for the elderly and people with disabilities, and two or three years of social service delivery experience. It is preferable for service coordinators to have direct experience working with elderly populations or persons with disabilities. Training in cultural competency and bilingual skills are also assets for many service coordinator positions. V. OTHER KNOWLEDGE, SKILLS AND ABILITIES: Language & Writing Skills Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and residents. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; Ability to calculate figures and amounts such as discounts, interest, and percentages. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Critical decision making and application of service coordinator code of ethics is an essential standard of practice and must be embraced, practiced and applied in all professional relationships with residents, customers, and peers. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. VI. WORK ENVIRONMENT: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Climbing stairs is required occasionally. Specific vision abilities required by this job include close vision acuity including ability to view a computer terminal and read, and prepare and analyze data and figures, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. VIII. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $27k-34k yearly est. 3d ago
  • Leasing Consultant for Northside Townhomes

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Spartanburg, SC

    Leasing Consultant Leasing Consultant is the company's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate strong sales skills to both internal and external customers. Manage the sales process from start to finish to achieve sales goals. Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered “lost” or "closed". Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts. Answer questions and tour apartment homes to determine the needs of potential residents. Close the sale/renewal by effectively communicating the value of the community and NHE's commitment to delivering a quality living environment and home. Maintain closing ratio based upon the needs of the community. Monitor and follow-up on pending renewal offers. Demonstrate customer service skills to both internal and external customers. Create and maintain excellent ongoing relationships with potential and current residents. Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently. Help plan, schedule, organize and communicate resident functions as needed to promote resident retention and increase resident satisfaction. Participate in social media marketing to obtain traffic and assist with brand management. Utilize tools and resources to assess community's market position in surrounding sub-market to maintain the advantage above the competition. Prepares and assists with all leasing paperwork in a timely and accurate manner. Maintain professional demeanor at all times. Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks. At the Community Managers and/or the Assistant Community Managers direction responsible for other administration functions including but not limited to accounting and payroll related functions. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. KNOWLEDGE, SKILLS AND ABILITIES Sales-minded individual with attention to detail. Self-motivated with the ability to take initiative without instruction. Able to meet/ exceed sales objectives. Excellent communication and follow-up skills via email, text, writing and phone. Positive attitude, strong work ethic and reliable. Microsoft Office including Word, Excel and Outlook. Excellent follow-up skills via email, text, writing and phone. Positive attitude, strong work ethic, reliable and self-motivated. Must have the ability to work with little direction maintaining confidentiality and professionalism. Multi-task and be a team player. Strong communication skills with outgoing personality. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS Leasing, sales, and/ or customer service experience is desired. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Good communication skills and an ability to interact with a wide range of people. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to apply common sense understanding and carry out instructions furnished written and verbally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site Leasing office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $24k-30k yearly est. 31d ago
  • Maintenance Supervisor at Reserve at Hillcrest

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Spartanburg, SC

    Salary: $27 - $30 per hour Maintenance Supervisor Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must beflexible and able to workvaried schedule, including weekends and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff. Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Community Manager. Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager. Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly. Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed. Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc. Assist Community Manager in recruiting and interviewing potential staff members. Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Maintenance Technician(s). Monitor the completion of Service Requests in order to limit call backs. Coordinate warranty work orders with Vendors. Monitor the number of times a specific repair must be repeated. Determine course of action. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action. Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Coordinate and schedule appropriate safety and skills training for maintenance employees. Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs. Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills. Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted. Provide initial safety and safety equipment training for all new employees. Identify and correct hazardous community conditions. Tour property daily to look for needed maintenance and liability hazards and report to Community Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors. Periodically complete written property safety audits. Coordinate, schedule, and perform preventive maintenance on equipment and apartments. Order supplies while managing maintenance budget. Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Provide input to Community Manager in determining needs for next fiscal year budget. Attendance is an essential job function. May be requested to assist in other communities, if needed Assist with hazardous weather problems, fires, floods, freezes, etc. Responsible for overall organization and cleanliness of work areas and maintenance shops. Attends and participates in industry and NHEs training programs as required. Responsible for vendor management, contract monitoring and quality control. Performs the tasks of subordinate associates as needed. Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Sink machine Leak detector Ampro meter Volt meter Manifold gauges Charging cylinders Boilers Spray paint rig Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills. Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail. Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player. III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager, supervises on-site maintenance staff, which may include Apprentice Techs, Techs, and Groundskeepers. IV. QUALIFICATIONS Construction experience preferred. Previous supervisory experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid drivers license or means of immediate transportation to provide service calls. V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience. TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Must have training in compressor diagnosis, appliance repair, etc. Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience. VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicatedemployees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $27-30 hourly 29d ago
  • Community Manager in Orangeburg, SC

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Orangeburg, SC

    Community Manager The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD. Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions. Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary. Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis Promote staff harmony through support, effective leadership and positive example Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.). Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.). Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards. COMPLIANCE RESPONSIBILITIES: Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.) Oversees compliance with Fair Housing Laws Ensure each property is adhering to their specific program types regulations Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate. Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD SUPERVISOR RESPONSIBILITIES Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EDUCATIONAL AND/OR EXPERIENCE Bachelor's degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted. QUALIFICATIONS SC Property Manager's License or PMIC License is required Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred) Knowledge of apartment management laws and regulations on a federal, state, and local level Knowledge of expense control and financial management. Must have a valid driver's license or means of immediate transportation to attend meetings, events and daily activities BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $37k-59k yearly est. 40d ago
  • Maintenance Technician II in Holly Hill, SC

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Holly Hill, SC

    Maintenance Technician II Along with the Community Manager the Maintenance Technician II is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for helping maintain an adequate inventory of supplies for repairs and monthly maintenance budget monitoring. This position could present the option to be promoted to Maintenance Supervisor. The Maintenance Technician II position must be flexible and able to work varied schedule, including weekends, on-call and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager/Maintenance Supervisor, performs maintenance activities for apartment community along with other maintenance staff. Works with the Maintenance Supervisor and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Work Order schedules. Report apartments that are ready to show to the Community Manager/Maintenance Supervisor Complete weekly/daily maintenance employee assignments in tandem with Community Manager and Maintenance Supervisor Assist in maintaining the exterior grounds and curb appeal Performs maintenance repairs related to electrical, plumbing, HVAC, pools, appliances drywall Identify, correct and report hazardous community conditions. Coordinate and respond to resident/management requests and Work Orders for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Help Coordinate warranty work orders with Vendors. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Maintenance Supervisor/Community Manager to make schedule and assignments. If major appliances or carpets need replacing Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Walk property daily to look for needed maintenance and liability hazards and report to Community Manager. Coordinate, schedule, and perform preventive maintenance on equipment and apartments according to NHE's schedule. Assist in ordering supplies while managing maintenance budget. Work with Community Manager/Maintenance Supervisor to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Attendance is an essential job function. May be requested to assist in other communities. Assist with hazardous weather problems, fires, floods, freezes, etc. Attends and participates in industry and NHE's training programs as required. responsible for vendor monitoring and quality control Performs the tasks of subordinate associates as needed Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Manifold gauges Vacuum Pump Leak detector Pressure Washer Volt meter Recovery Machine Paint Sprayer Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player and have an excellent work ethic III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager and Maintenance Supervisor, may include Apprentice Techs or Maintenance Technician I IV. QUALIFICATIONS Prior apartment maintenance experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid driver's license and means of immediate transportation to provide service calls Must be EPA certified to purchase and recover refrigerant V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 3 years general maintenance experience and/or at least 2-year multi-family experience TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Certified Pool Operator preferred Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.) Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, SDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $29k-34k yearly est. 8d ago
  • Maintenance Supervisor at Reserve at Hillcrest

    NHE, Inc. 3.8company rating

    NHE, Inc. job in Spartanburg, SC

    Maintenance Supervisor Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff. Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Community Manager. Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager. Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly. Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed. Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc. Assist Community Manager in recruiting and interviewing potential staff members. Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Maintenance Technician(s). Monitor the completion of Service Requests in order to limit call backs. Coordinate warranty work orders with Vendors. Monitor the number of times a specific repair must be repeated. Determine course of action. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action. Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Coordinate and schedule appropriate safety and skills training for maintenance employees. Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs. Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills. Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted. Provide initial safety and safety equipment training for all new employees. Identify and correct hazardous community conditions. Tour property daily to look for needed maintenance and liability hazards and report to Community Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors. Periodically complete written property safety audits. Coordinate, schedule, and perform preventive maintenance on equipment and apartments. Order supplies while managing maintenance budget. Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Provide input to Community Manager in determining needs for next fiscal year budget. Attendance is an essential job function. May be requested to assist in other communities, if needed Assist with hazardous weather problems, fires, floods, freezes, etc. Responsible for overall organization and cleanliness of work areas and maintenance shops. Attends and participates in industry and NHE's training programs as required. Responsible for vendor management, contract monitoring and quality control. Performs the tasks of subordinate associates as needed. Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team. II. KNOWLEDGE, SKILLS AND ABILITIES SPECIFIC SKILLS/EQUIPMENT Computer Propane torch (Plumbing) Steam clean/shampoo machine Key machine Sewer machine Sink machine Leak detector Ampro meter Volt meter Manifold gauges Charging cylinders Boilers Spray paint rig Air conditioners Appliances Water heaters Welding torches (A/C) Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills. Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail. Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player. III. SUPERVISORY RESPONSIBILITIES Under direction of the Community Manager, supervises on-site maintenance staff, which may include Apprentice Techs, Techs, and Groundskeepers. IV. QUALIFICATIONS Construction experience preferred. Previous supervisory experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.). Must have a valid driver's license or means of immediate transportation to provide service calls. V. EDUCATIONAL AND/OR EXPERIENCE High School Diploma or equivalent required; some college or trade school preferred. Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience. TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS Freon Recovery Certification Type I and II, or Universal. Certified Apartment Service Technician (CAMT) preferred. Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred. Must have training in compressor diagnosis, appliance repair, etc. Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.). Painting experience. VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally. VII. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Will use hands to finger, handle, or feel and; talk or hear. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.). Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment. Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines. VIII. WORKING CONDITIONS AND ENVIRONMENT While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. IX. POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. BENEFITS All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
    $38k-54k yearly est. 28d ago

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