Call Center Intern
Farmington, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Farmington, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Intern
Hampton, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Call Center Intern
Northfield, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Northfield, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Call Center Intern
Cottage Grove, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Cottage Grove, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Intern
Farmington, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Food and Beverage Intern
Cottage Grove, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments.
Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties.
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements.
Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach.
Uphold operational standards and instill team coordination in a high-volume service environment.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program
Preferred:
Previous guest service experience
Previous experience in a high volume Food and Beverage operation
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Food and Beverage Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments.
Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties.
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements.
Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach.
Uphold operational standards and instill team coordination in a high-volume service environment.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program
Preferred:
Previous guest service experience
Previous experience in a high volume Food and Beverage operation
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Digital Communications Intern
Farmington, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create and schedule email campaigns and SMS messaging via Salesforce Marketing Cloud
Develop marketing campaigns across digital platforms
Provide competitive market research to assist in digital content strategies
Gain an understanding of digital advertising strategies, SEO and analytics
Conduct audits of web content to ensure alignment with brand goals
Assist in design of graphics for digital content
Attend a variety of on and off-site events as a representative for Treasure Island Resort and Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in marketing, communications, digital media or a related field
Knowledge of email marketing programs, content management systems such as Wordpress or Craft, UX design and Email SPMA laws
Advanced writing skills
Experience with Adobe Creative Suite
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite, CSS, XHTML, XML, Salesforce
Project management skills and ability to meet quick deadlines
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Community Engagement Intern
Farmington, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Database Marketing Intern
Farmington, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Social Media Intern
Cottage Grove, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create engaging content for TikTok, Instagram, Facebook, LinkedIn
Comfortable in front of and operating a camera
Pitch and shoot weekly photo/video content that is both on-trend and on-brand
Assist with managing the social media content calendar
Provide competitive and market research to assist in digital content strategies
Gain an understanding of digital advertising strategies and analytics
Engage in social listening to understand audience needs and trends
Proofread and edit content for clarity and grammar
Attend a variety of on and off-site events as a representative for Treasure Island Resort & Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in communications, marketing, journalism or a related field
Advanced understanding of social media platforms, trends and
Understand the role of creating content for specific digital platforms
Experience with Adobe Creative Suite
Experience with DSLR cameras
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite
Project management skills and ability to meet quick deadlines
Content creation, photography, videography
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal, written and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Must be willing to work indoors and outdoors in a variety of weather environments
Extensive computer use
Social Media Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create engaging content for TikTok, Instagram, Facebook, LinkedIn
Comfortable in front of and operating a camera
Pitch and shoot weekly photo/video content that is both on-trend and on-brand
Assist with managing the social media content calendar
Provide competitive and market research to assist in digital content strategies
Gain an understanding of digital advertising strategies and analytics
Engage in social listening to understand audience needs and trends
Proofread and edit content for clarity and grammar
Attend a variety of on and off-site events as a representative for Treasure Island Resort & Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in communications, marketing, journalism or a related field
Advanced understanding of social media platforms, trends and
Understand the role of creating content for specific digital platforms
Experience with Adobe Creative Suite
Experience with DSLR cameras
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite
Project management skills and ability to meet quick deadlines
Content creation, photography, videography
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal, written and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Must be willing to work indoors and outdoors in a variety of weather environments
Extensive computer use
Promotions Intern
Northfield, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Digital Communications Intern
Cottage Grove, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create and schedule email campaigns and SMS messaging via Salesforce Marketing Cloud
Develop marketing campaigns across digital platforms
Provide competitive market research to assist in digital content strategies
Gain an understanding of digital advertising strategies, SEO and analytics
Conduct audits of web content to ensure alignment with brand goals
Assist in design of graphics for digital content
Attend a variety of on and off-site events as a representative for Treasure Island Resort and Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in marketing, communications, digital media or a related field
Knowledge of email marketing programs, content management systems such as Wordpress or Craft, UX design and Email SPMA laws
Advanced writing skills
Experience with Adobe Creative Suite
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite, CSS, XHTML, XML, Salesforce
Project management skills and ability to meet quick deadlines
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Digital Communications Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create and schedule email campaigns and SMS messaging via Salesforce Marketing Cloud
Develop marketing campaigns across digital platforms
Provide competitive market research to assist in digital content strategies
Gain an understanding of digital advertising strategies, SEO and analytics
Conduct audits of web content to ensure alignment with brand goals
Assist in design of graphics for digital content
Attend a variety of on and off-site events as a representative for Treasure Island Resort and Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in marketing, communications, digital media or a related field
Knowledge of email marketing programs, content management systems such as Wordpress or Craft, UX design and Email SPMA laws
Advanced writing skills
Experience with Adobe Creative Suite
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite, CSS, XHTML, XML, Salesforce
Project management skills and ability to meet quick deadlines
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Database Marketing Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Database Marketing Intern
Rosemount, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact