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NIC jobs in Rancho Cucamonga, CA - 49 jobs

  • Cosmetic Dentist

    NIC Pr PLLC 4.2company rating

    NIC Pr PLLC job in Riverside, CA

    Job Description Nuvia Dental Implant Center is rapidly expanding and seeking an enthusiastic Cosmetic and Implant Dentist with experience in full mouth rehabilitation to join our team in Riverside, CA. As the national leader in full arch dental implant services, we're known for delivering exceptional patient care and innovative treatment solutions-and we're now growing to offer even more advanced procedures. With over 50 locations nationwide and 100,000+ 5-star Google reviews, Nuvia has been featured on major news outlets like Yahoo Finance, ABC, and CBS. We're proud to offer a career where hard-working dental professionals can make a real impact by changing lives through transformative procedures. Compensation: Competitive compensation Starting at $250,000 annually Base salary + % of collections At Nuvia, our Cosmetic and Implant Dentists are adaptable, collaborative, and eager to grow. The ideal candidate brings deep experience in full mouth rehabilitation and is confident performing complex cosmetic dental procedures. Strong communication skills and the ability to build rapport with both patients and team members are essential for success in this role. Why Join Nuvia? Streamlined Workflows & Technology: Maximize chair time with proven systems and advanced equipment. Expert Team & Referrals: Work with experienced providers and enjoy a steady stream of qualified patient referrals. No Practice Management: Focus 100% on clinical excellence-no administrative headaches. Fee for Service: Up front collections process with no wait time for insurance reimbursement. Schedule: Rotating 4 day work week Benefits Include: Company-paid Health, Dental, and Short-Term Disability Paid Time Off + Paid Holidays Paid Malpractice Insurance CE and License Renewal Reimbursement 401(k) + Company Match What You'll Do: Diagnose and treatment plan full mouth rehab cases Perform advanced procedures including veneers, crowns/bridges, surgical extractions, ridge augmentation, implants, and root canals Educate patients on treatment options and outcomes Provide high-quality care with efficiency, empathy, and precision Collaborate with the clinical and admin teams to ensure a seamless experience Build strong rapport with patients and staff Day in the Life: Perform a variety of complex restorative and surgical procedures Handle surgical extractions and bone grafts with confidence Place and restore single implants Complete root canal treatments with patient comfort in mind Review digital scans and treatment plans with the lab and team Maintain a patient-first mindset in a high-performance environment The Challenge: This is a fast-paced role that requires advanced clinical skills, time management, and the ability to meet high patient expectations. Success depends on your ability to balance precision, productivity, and patient care. Qualifications: DDS/DMD from an accredited dental school Unrestricted, active dental license & DEA registration in state of operation Current ACLS & BLS certifications Malpractice insurance eligibility AEGD/GPR training OR significant experience in full mouth rehab Conscious and/or moderate (IV) sedation permit Strong interpersonal and communication skills Our Culture: We're passionate about changing lives through smile restoration. At Nuvia, you'll join a collaborative, patient-obsessed team that values innovation, excellence, and meaningful connection. We celebrate wins together-and we genuinely love what we do. Ready to Make a Difference? If you're passionate about full mouth rehabilitation and want to work with a team that values growth, innovation, and impact, apply today. We can't wait to meet you.
    $250k yearly 25d ago
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  • Estimator - Structured Cabling

    NIC Partners 4.2company rating

    NIC Partners job in Rancho Cucamonga, CA

    Job Description At NIC Partners, an employee-owned IT solutions provider, we transform educational campuses across Southern California. Enjoy outstanding benefits like medical, dental, vision, 401k, and vacation time. Thrive in a positive, team-oriented environment with professional growth opportunities, making a real impact on the communities we serve. Position Summary: The Structured Cabling Estimator plays a key role in supporting preconstruction efforts by preparing accurate and timely cost estimates, scopes of work, and bid proposals. This position is critical to winning work in the K-12 education, healthcare, and public-sector markets. The Estimator must be detail-oriented, technically proficient, and able to interpret complex project documentation, ensuring all estimates reflect current standards, client expectations, and profitability goals. Key Responsibilities: Interpret bid documents, drawings, and specifications related to structured cabling, camera systems, wireless, paging, and access control in educational and healthcare settings. Develop complete and compliant bid packages, including labor and material takeoffs, using tools like Accubid (preferred), Bluebeam, and Excel. Conduct presales site surveys to determine required materials and identify job constraints. Prepare clear and detailed scopes of work, bills of materials (BOM), budgets, and cost estimates. Coordinate with sales, engineering, and project management teams to align proposals with strategic pricing and project goals. Create and maintain estimating templates and assemblies for recurring system types. Evaluate subcontractor/vendor quotes to ensure accuracy and competitiveness. Ensure compliance with applicable codes, public sector procurement requirements, and company quality standards. Participate in job walks, pre-bid meetings, and turnover meetings to align estimating intent with project delivery. Maintain CRM records, respond to RFIs/RFPs, and track estimate progress across multiple concurrent bids. Qualifications: Experience with design-build structured cabling projects is required. Candidates must be able to develop structured cabling solutions tailored to client needs, from initial concept through final design, in line with NICP's design-build delivery model. Minimum 3 years of estimating experience in structured cabling, low voltage, or security systems. Hands-on knowledge of CAT6/CAT6A, coax, fiber optics, CCTV, access control, wireless APs, and paging/intercom systems. Strong understanding of Division 27/28 scopes, public works, and prevailing wage requirements. Experience with K-12 school districts, hospitals, or other institutional clients is preferred. RCDD certification is a plus. Proficiency in Accubid, Bluebeam, Microsoft Excel, and project documentation software. Strong communication, time management, and organizational skills with the ability to manage multiple estimates simultaneously. Working Conditions & Physical Requirements: Primarily office-based with up to 50% travel to project sites for surveys or walkthroughs. Must be able to sit, stand, kneel, climb, or lift (up to 50 lbs) as needed for field assessments. Visual acuity to read detailed technical drawings and specifications. Additional Expectations: Available to work flexible hours, including occasional early mornings, evenings, or weekends as project demands require. Must comply with company policies, safety standards, and Code of Conduct. Participate in continuous improvement processes, team meetings, and one-on-one check-ins. The company is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations. Salary Range: $75,000 - $95,000.00 Powered by JazzHR MSf8sgB723
    $75k-95k yearly 7d ago
  • Sales Performance & Conversion Quality Manager

    Intuit 4.8company rating

    Los Angeles, CA job

    The **Sales Performance & Conversion Quality Manager** **is a high-impact individual contributor who fundamentally understands how customer conversations influence decisions and outcomes in an inbound-outbound team environment.** **This role blends sales knowledge, behavioral insight, and conversation analysis to define what "good" looks like and to build the framework that improves performance across teams.** The ideal candidate can break down customer conversations, isolate the moments that drive or derail conversion, identify where conversations fall short, and transform these insights into a structured, scalable quality framework. This includes defining behavioral markers, shaping scoring logic (human and AI), identifying performance patterns across teams, and guiding leaders on where to focus for improved customer confidence and stronger business results. **Does This Sound Like You?** + Can you listen to a sales call and immediately understand why a customer converted-and precisely which conversation behaviors influenced that positive outcome? + Can you identify, define, and refine the behavioral markers that consistently separate high-performing sales calls from those that underperform? + Can you take subjective call patterns and translate them into a scalable, data-driven framework that shapes training, AI scoring logic, processes, and program strategy? + Can you advise senior leaders and cross-functional partners on exactly what needs to change, why performance is where it is, and what specific actions will drive measurable improvement? If you are a strategic "builder" who thrives on turning unstructured conversations into quantifiable revenue growth, this high-impact, high-visibility role may be for you. **Responsibilities** **Sales Conversation Performance & Insight Development** + Analyze inbound and outbound customer conversations to identify the behaviors that influence trust, decision-making, and conversion. + Distinguish the moments in a call that drive positive outcomes - and where breakdowns occur. + Connect conversation patterns with performance trends to identify root causes and recommend improvements. **Quality Strategy & Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to deliver insights that reflect the behaviors and moments that drive customer confidence and conversion + Define the behavioral and process markers that represent high-quality sales conversations and ensure the framework scales across teams and partners + Guide the design and use of the overall scoring model, including how evaluations are structured and which QA solutions best support program objective and success. **Performance Strategy & Leadership Guidance** + Advise stakeholders on what's driving or hindering performance, and what actions will deliver measurable improvement. + Identify opportunities across inbound, outbound, and follow-up workflows that impact conversion and customer confidence. + Present insights clearly and influence leaders across Sales, Training, Product, and Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. **Cross-Functional Partnership** + Collaborate with Contact Center BPOs, Training, Sales, Enablement, Product, and Operations to integrate insights into coaching, process updates, and experience improvements. + Align stakeholders around behavioral expectations and quality standards that support performance uplift. **Experimentation, Testing & Continuous Improvement** + Run A/B tests on conversational behaviors, scripts, coaching approaches, or process changes. + Validate whether recommended behaviors drive improved conversion or experience. + Measure and communicate the impact of changes, using both qualitative and quantitative insights **Required Experience** + 5+ years in a sales-oriented contact center environment analyzing customer calls with proven ability to identify behavior-to-outcome patterns that drive sales performance. + Experience building or using behavioral scorecards, conversation frameworks, or sales QA models. + Strong analytical and storytelling skills - able to translate insights into targeted actions for coaching, training, product, or operational improvement. + Demonstrated experience influencing cross-functional leaders and driving measurable improvements. + Comfort working in dynamic, ambiguous environments and building structure from scratch. **Preferred Experience** + Experience supporting or scaling sales quality programs in inbound / outbound sales teams. + Familiarity with conversation intelligence tools (Gong, Observe.AI, NICE, Talkdesk, Five9). + Experience partnering with Contact Center BPOs, training, enablement, product, or operations teams. + Background in sales quality, sales coaching, conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. + Ability to identify and validate sales behaviors that drive conversion and retention. + Strong record of leveraging customer insights and QA reporting to influence strategy and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. + Track record of building or scaling new functions or teams preferred. + Excellent cross-functional influence, analytical, and communication skills. + Ability to travel 25% of the time Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Atlanta, GA: $137,500.00 $161,480.00 $185,500.00 Plano, TX: $137,500.00 $161,480.00 $185,500.00 Los Angeles, CA: $159,000.00 $186,898.00 $215,000.00 Mountain View, CA: $164,500.00 $193,537.00 $222,500.00 Reno, NV: $137,500.00 $161,480.00 $185,500.00 San Diego, CA: $159,000.00 $186,898.00 $215,000.00 Tucson, AZ: $137,500.00 $161,480.00 $185,500.00 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $137.5k-222.5k yearly 35d ago
  • Account Executive-Inside Sales

    Intuit 4.8company rating

    Los Angeles, CA job

    Come join the Intuit Mid Market Sales Team as an Inside Sales Account Executive focused on Intuit's Big Bet to disrupt Mid Market. This role is designed for a hunter-oriented seller focused on outbound activity, pipeline generation, and closing opportunities across customer upgrades, upsell, and new business acquisition. While you will engage existing customers, the emphasis is on proactive selling rather than reactive account management. Mid-Market Sales is a multi-channel organization focused on building customer confidence by providing expertise in every interaction. In this role, you will drive revenue by identifying growth opportunities within the existing base while also sourcing and closing new opportunities through consistent outbound efforts. Key Attributes for Success + Hunter mindset with strong motivation for upsell, upgrade, and new business growth + Highly disciplined in daily outbound activity (calls, emails, social outreach) + Comfortable working in a metrics-driven, high-activity sales environment + Resilient, competitive, and persistent + Strong business acumen with the ability to quickly establish credibility + Growth mindset with openness to coaching and continuous improvement **Responsibilities** Responsibilities + Proactively hunt for revenue opportunities through outbound calling, email, and digital outreach + Drive customer upgrades, upsell, and new business through self-sourced prospecting efforts + Execute high-volume daily activity aligned to defined performance expectations + Self-generate meetings and opportunities by identifying and engaging decision-makers + Own the sales cycle from discovery through close + Conduct consultative discovery conversations to uncover customer needs and growth opportunities + Build, manage, and maintain a healthy pipeline of qualified opportunities + Maintain accurate CRM records, activity tracking, and forecasting + Partner with Marketing, Sales Operations, and Enablement to optimize outreach and conversion **Qualifications** + 3-5+ years of experience in inside sales, outbound sales, or hunter-focused B2B roles + Proven success in upsell, upgrade, and new business sales + Strong prospecting, discovery, and closing skills + Ability to manage high activity levels while maintaining quality conversations + Experience using CRM and sales engagement tools Success Measures + Consistent achievement of outbound activity targets + Pipeline generation from self-sourced opportunities + Revenue attainment from upgrades, upsell, and new business Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $90k-126k yearly est. 2d ago
  • Motion Designer, Product Storytelling

    Intuit 4.8company rating

    Los Angeles, CA job

    Our mission is to power prosperity around the world. Intuit is the global technology platform that helps consumers and small businesses prosper. We're a mission-driven, global financial technology company that creates products and tools to help you manage your money, get out of debt, and make smart financial decisions. We're known for products like QuickBooks, Mailchimp TurboTax, and Credit Karma. At our core, we are deeply customer-obsessed, relentlessly focused on solving our customers' most important problems and tenaciously delivering profound benefits that help them prosper. **About the Team:** To predict the future, we must create it-and at Intuit, that's exactly what we're doing. The CEO Transformation Office is a newly formed, high-impact organization reporting directly to the CEO. Its mission is to mobilize the company around what matters most, shape the market, and accelerate Intuit's transformation into the world's leading global financial platform and system of intelligence. This team sits at the intersection of strategy, storytelling, creativity, and execution. We bring together communications, creative, narrative development, and flagship events and experiences under one unified organization to ensure Intuit shows up with clarity, consistency, and conviction-internally and externally. From customers and prospects to media and investors, we shape how Intuit's vision comes to life in the world. At the heart of our work is a bold future: surrounding customers with a virtual team of AI agents and human intelligence that does the work for them and powers their prosperity. To deliver on that promise, we operate with a high say/do ratio, a bias for action, and an uncompromising focus on impact. We don't just tell the story-we help drive the outcomes. Joining the CEO Transformation Office means working on the company's most visible, mission-critical initiatives, partnering with senior leaders across the business, and helping define how Intuit's strategy is experienced by the world. This is a team for builders, storytellers, and operators who want to shape the future-not react to it. **The opportunity:** This senior role sits at the intersection of product design, motion design, and strategic storytelling. You'll visualize, prototype, and communicate Intuit's product future through product storyboards and demos - especially across AI-powered systems, platforms, and intelligent workflows. Motion design is not just a production layer applied at the end of product development. It is a core thinking tool-used to explore ideas, pressure-test assumptions, and make future-state product intelligence tangible. In this role, motion design and interaction are leveraged to clarify complex systems, establish credibility, and create emotional resonance, often for concepts that are early, abstract, or not yet built. You will partner closely with Intuit designers, PMs, and engineers to ideate and prototype what Intuit's products, workflows, and experiences could be in the future. This includes shaping speculative UI behaviors, defining interaction models, and directing narrative arcs that help teams understand not just what a product is, but why it exists and how it should feel in use. This role requires polished craft execution, production expertise, and strong storytelling judgment. You will be expected to contribute at a high level - calling out what is required to tell a clear, compelling product story; identifying gaps in logic or experience; and setting a quality bar that scales across teams and surfaces. Your work will help establish the canonical way Intuit communicates product vision, influencing customers, partners, executives, and internal stakeholders alike. **Responsibilities** **What you'll do** _Deliver for Defining Moments_ + Design demos and product stories for flagship events, executive keynotes, internal transformation moments, pitching to external partners and galvanizing external audiences. + Navigate fast-moving timelines while maintaining craft, clarity, and narrative integrity. _Use Motion Design as a Strategic Design Language_ + Treat motion design as a primary tool for thinking, prototyping, and storytelling-not just polish. + Design motion-led product narratives that bring to life our latest innovations with thoughtful pacing, interaction, and transitions to communicate cause-and-effect, value, and trust. _Shape and Visualize the Product Future State_ + Work as a creative thought partner to Product Management and Product Design to visualize roadmaps, platform strategies, and future-state concepts. + Design and prototype experiences for products and AI systems that are early, ambiguous, or not yet built-helping teams and audiences see what's possible. _Define the Canon for Demo Storytelling_ + Lead the evolution of Intuit's demo storytelling language-how motion, interaction, narrative, and visual systems work together. + Balance aspiration with credibility, ensuring stories are bold but grounded in real product logic. _Collaborate as a Peer_ + Work shoulder-to-shoulder with other Intuit designers, PMs, and engineers to bring the vision to life + Collaborate with and lead vendors in support of your work. + Influence without authority, aligning diverse partners around a shared narrative and experience vision. **Qualifications** **What you bring** + **8-12+ years of experience** **in motion-led product design, interaction design, demo storytelling, or related fields.** + A portfolio that shows motion design used to bring to life groundbreaking and complex product innovation + Experience visualizing **future-state or speculative product concepts** **.** + Comfort operating in ambiguity and shaping clarity from incomplete inputs. + Mastery of After Effects and Figma, and other related interaction design tools (e.g., Principle, ProtoPie, or similar). + Strong visual design fundamentals and systems thinking. + Strong production acumen, with the ability to assess timelines, identify risks, and recommend the most effective approach for the moment. + Exceptional narrative instincts-sense of pacing, emphasis, and emotional resonance. + Ability to express abstract ideas like intelligence, automation, decision-making, or trust through motion. + Proven ability to partner deeply with cross functional peers in Product Management, Product Design, Engineering, and Creative teams. + Clear, confident communicator who can articulate design intent and tradeoffs. + Desire to help others do better work by raising the bar, not owning everything. As part of the CEO Transformation Office, you'll help define how Intuit's future is seen, understood, and trusted-often before it exists. Product storytelling shapes belief in the future. Belief shapes momentum. You'll work where design craft, product strategy, and narrative converge, helping the company and the market intuit what's next. If you believe motion design is a way of thinking-and you want to use it to shape the future of intelligent products-this role is for you. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area: 149,500- 201,500 Southern California: 141,500- 191,000 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $112k-149k yearly est. 2d ago
  • Retail Concierge - TurboTax

    Intuit 4.8company rating

    Culver City, CA job

    We are seeking a results-driven customer experience expert with a natural talent for consultative selling for groundbreaking new TurboTax customer-focused Retail locations across the United States. This role is for someone who thrives on guiding customers to the perfect solution and enjoys the satisfaction of turning interest into commitment. The goal is to provide a highly personalized, premium service customer experience where customers feel truly understood and expertly guided. As an in-person concierge, your role is to be a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated consultant, pinpointing customer requirements and suggesting the ideal solution from the TurboTax network, which includes assisting those who wish to connect with a local tax professional. This is a seasonal, non-exempt role. The Impact You'll Make and the Benefits You'll Receive Your primary mission is to channel your passion for helping people to masterfully connect them to the perfect product. This is a role for someone who is driven by the satisfaction of guiding a customer from uncertainty to "yes." You don't just enjoy the art of conversation; you thrive on leading customers to a successful outcome. Here, your ability to deliver results is directly and generously rewarded through our exciting incentive programs. Qualifications: + 3 or more years of experience in a relevant field, such as sales, customer service, or another customer-facing role. + A proven track record of solving customer problems through effective communication. + A high school diploma or GED. + Experience in a sales environment desired What You Bring to the Table: + Proven experience as a trusted guide in a high-touch, customer-facing role where you were responsible for guiding decisions and driving outcomes. + You are proactive, perceptive, and knowledgeable, with an exceptional ability to build rapport with customers and earn trust quickly. + You have a true passion for consultative selling. You're energized by the challenge of turning a conversation into a conversion and feel a genuine sense of accomplishment and joy when you successfully find the perfect solution for a customer. You are highly motivated to exceed goals and have a strong desire to be recognized and rewarded for your direct impact on business results. + An entrepreneurial spirit. You are flexible, comfortable with ambiguity, and thrive in a dynamic "test and learn" environment where processes are still being defined. + A natural ability to steer conversations to a successful resolution. + Tax knowledge is ideal, but not required. A passion for providing a world-class customer experience is a must. If you are a results-oriented and innovative individual with a demonstrated understanding of customers' individual needs and a natural skill and drive for consultative selling who loves helping people and wants to make a significant impact on a high-profile program, we want to hear from you. Apply today to join us on this exciting journey! Responsibilities: + Greet Customers as they enter the Store: As the face of TurboTax brand, you are responsible for ensuring a great first impression when customers enter our new locations. + Be a Perceptive Guide: Go beyond answering questions to proactively identify the underlying needs of each customer by building immediate rapport and a foundation of trust. + Drive Decisions: Offer expert, personalized consultations on the TurboTax experience, building excitement and interest. Your goal is to make the customer feel like you understand their unique needs so well that committing to the right service is the natural, easy next step. + Navigate the Customer Journey: Help customers navigate the entire funnel, from initial uncertainty to a decision, ensuring a seamless and positive transition to the right tax professional. + Nurture and Convert: Proactively follow up with potential customers, offering continued support and expert guidance to help them get to the finish line. + Be a Program Pioneer: As a key member of our first retail locations you will provide critical feedback to the company that will directly shape the future of this program. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $29.20 - $34.40 Southern California $29.20 - $34.40 Illinois $27.80 - $32.70 Maryland $27.80 - $32.70 Minnesota $25.10 - $29.50 New Jersey $29.20 - $34.40 New York $29.20 - $34.40 Washington $29.20 - $34.40 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (******************************** ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $55k-81k yearly est. 42d ago
  • Manager, Enterprise Security Advisors & Architects

    Proofpoint 4.7company rating

    Los Angeles, CA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Location** Flexible (25% travel expected) **About the Role** We are seeking a proven people leader to manage a high-performing presales team of Enterprise Security Advisors and Architects-former practitioners and consultants in Data Security-who deliver customer-facing executive workshops and act as 'field CISO' advisors. This leader will coach and scale a team that drives outcomes in Data Loss Prevention (DLP), Insider Risk, and AI Governance, advancing customer security maturity and accelerating strategic sales cycles. You will own team performance, enablement, operating rhythms, and stakeholder alignment-partnering closely with Sales Leadership, Product Management, and Marketing/Enablement to influence product roadmap, shape market narratives, and deliver measurable business impact. **Key Responsibilities** + Team Leadership & People Management: Lead, coach, and develop a team of Enterprise Security Advisors/Architects; build a culture of customer-outcomes, technical excellence, inclusion, and accountability; recruit and onboard talent; conduct regular 1:1s and performance reviews. + Customer Value & 'Field CISO' Advisory: Oversee delivery of executive Data Security workshops (DLP, Insider Risk, AI Governance); ensure team provides prescriptive guidance across policy, process, controls, tooling, and adoption. + Sales Partnership & Deal Acceleration: Partner with Sales Leadership and Account Teams to align coverage, prioritize opportunities, and drive pipeline velocity and win rates. + Product & Roadmap Influence: Create closed-loop feedback mechanisms with Product Management to represent field/customer needs; contribute to product beta programs and roadmap prioritization. + Operational Excellence & Metrics: Own weekly operating rhythms, forecasting, resource allocation, and capacity planning; define and report KPIs and drive continuous improvement. + Cross-Functional Collaboration: Align with Professional Services, Customer Success, Legal/Compliance, and Partners/SIs to extend reach and accelerate customer programs. **Required Qualifications** + 8-12+ years in Data Security, Information Security, or Risk-including time as a practitioner and/or consultant. + 3-5+ years leading technical presales, solution architecture, or advisory teams. + Demonstrated expertise delivering executive workshops and advisory engagements across DLP, Insider Risk, and AI Governance. + Strong command of data security maturity models and controls mapping to frameworks such as NIST CSF/800-53, ISO 27001, CIS, SOC 2, and privacy regulations. + Hands-on familiarity with enterprise data security tooling (DLP platforms, CASB/SSE, DSPM, IRM, SIEM/SOAR, EDR/XDR, cloud-native controls). + Executive communication skills and proven ability to set metrics, forecast, and run operational cadences. **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 0.00 - 0.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 0.00 - 0.00 USD All other cities and states excluding those listed above: Base Pay Range: 0.00 - 0.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $110k-146k yearly est. 24d ago
  • Professional Services Consultant - Data Security

    Proofpoint 4.7company rating

    Ontario, CA job

    About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Company Overview At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud architecture Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. The Role The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes Data Security Posture Management (DSPM) Insider Threat Management (ITM) On-Premise and SaaS, Email DLP, Endpoint DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), and Proofpoint Isolation. This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success as well as third party DLP solutions (Microsoft + Symantec DLP offerings) to support migrating legacy solutions to the Proofpoint Data Security Posture Platform. Proofpoint's Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients' security risk by mapping technology to organizational processes and resources. This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint's top accounts. The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company's custom data security program. Your day-to-day Thoroughly scope engagements through assessing the client's operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies. Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people. Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations. Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high. Present updates to management identifying risks, challenges, and proposed solutions. What you bring to the team 4+ years industry experience in a customer-facing role 4+ years of experience in IT consulting or related fields. Familiarity with Data Security: Data Security Posture Management, Insider Threat Management, Endpoint Security, and/or Cloud Security concepts. Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL is advantageous. Basic understanding of Linux infrastructure. Exposure to Microsoft or Symantec DLP solutions is desirable. Clear and effective communication skills, both written and verbal. Demonstrated organizational abilities with a keen eye for detail. Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually. Proven ability to manage multiple tasks simultaneously and follow through to completion. English proficiency in both technical and non-technical communication is required. Technical Spanish speaking skills are desirable. Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! #LI-Remote Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD
    $108k-137k yearly est. Auto-Apply 4d ago
  • Sr. Customer Success Manager

    Proofpoint 4.7company rating

    Los Angeles, CA job

    About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **The Role** Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a post sales, customer-centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. **Your day-to-day** + Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. + Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management. + Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track. + Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. + Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. **What you bring to the team** + 4-year college degree in a business area, technical area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas + Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior + Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. + Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced + Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results + Proven ability to influence colleagues and customers to act in high impact situations. + Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security + Current knowledge of cybersecurity solutions and productivity suites. + Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership + Evidence of pristine documentation, executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies + Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives + Ability to work independently, ability to adapt quickly, positive attitude + Travel: Moderate travel (25%+) Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $121k-165k yearly est. 30d ago
  • Technical Account Manager

    Proofpoint 4.7company rating

    Los Angeles, CA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. ***This position requires U.S. citizenship due to the nature of the accounts supported.*** ***Experience working with U.S. federal, state, or public-sector customers is strongly preferred.*** **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. + Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. + Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. + Develop deep understanding of customer's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. + Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. + Identify and prioritize short-term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. + Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. + Requires little supervision on assigned tasks. + Works independently on routine tasks. + Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. + Uses independent judgment within broad parameters. + Designs and implements solutions to complex problems with minimum supervision. + Travel may be required up to 25% **What you bring to the team** + 4 + years of industry experience in a client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas + 2+ years experience managing strategic/top accounts + Knowledge of data communication concepts and technologies, specifically email and networking + Knowledge of Linux, SMTP, and MySQL + Working knowledge of Windows, Active Directory, and Microsoft Exchange + Very strong customer service and excellent written and oral communication skills + A history of successfully leading and directing technical staff through crisis situations + Adaptable and willing to learn new technologies + Knowledge of project management and strong time management skills + Ability to effectively work in a team environment as well as independently + Ability to develop relationships across multiple organizational boundaries including Support, Operations, and Engineering + Work with the relevant technical teams to proactively handle customer configurations and recommend customer environment upgrades and add-ons + Desire and ability to coach and mentor your peers to help improve their technical knowledge, project management skills, and customer management skills + **U.S. citizenship is required for this role.** + **Experience supporting U.S. federal, state, or public-sector customers is strongly preferred.** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $134k-177k yearly est. 3d ago
  • Demand Generation & ABM Lead, Emerging Mid-Market

    Intuit 4.8company rating

    Los Angeles, CA job

    About the Role We're looking for a strategic, data-driven marketing leader to define and drive the go-to-market strategy for Intuit's Emerging Mid-Market segment. As the Demand Generation & ABM Lead, you'll be responsible for architecting account-based marketing programs, integrated GTM plays, and demand systems that accelerate pipeline growth and revenue performance for this high-opportunity audience. You'll serve as the leader of the Emerging Mid-Market pod, partnering closely with Sales, Product Marketing, and Marketing Operations to turn growth strategies into coordinated field execution. This is an ideal role for a marketer who thrives at the intersection of strategy, execution, and cross-functional leadership - bringing together people, process, and data to deliver measurable impact. Responsibilities Key Responsibilities * Lead GTM strategy and execution for the Emerging Mid-Market segment, driving alignment between marketing, sales, and product teams. * Design and orchestrate ABM programs (1:1, 1:few, and 1:many) that deliver personalized, multi-channel experiences for target accounts. * Own the integrated demand engine - from top-of-funnel awareness through pipeline creation and acceleration - ensuring measurable outcomes across the funnel. * Partner with Sales leaders to identify target accounts, define progression plays, and align activation plans around revenue goals. * Collaborate cross-functionally with Marketing Ops, Sales Ops, and BDR leadership to ensure the right systems, scoring, and processes enable scale and visibility. * Translate insights into strategy, using data and performance trends to continuously refine plays, messaging, and investment decisions. * Champion clarity and accountability, ensuring shared definitions of success, consistent measurement, and clear playbooks across teams. Coach and mentor team members within the Emerging Mid-Market pod, fostering a culture of curiosity, collaboration, and continuous improvement. Qualifications * 7+ years of experience in B2B demand generation, ABM, or integrated marketing, with at least 3+ years focused on mid-market or commercial audiences. * Proven ability to build and execute ABM strategies that align marketing and sales to drive revenue outcomes. * Deep understanding of B2B funnel dynamics, lifecycle management, and GTM orchestration. * Strong analytical and storytelling skills - able to connect data, insights, and business impact into compelling narratives. * Experience partnering cross-functionally with Sales, Product Marketing, Marketing Ops, and BDR/SDR teams. * Familiarity with CRM and marketing automation systems (e.g., Salesforce, Marketo) and how they enable targeting, measurement, and reporting. Exceptional collaboration and communication skills; able to influence without direct authority in a matrixed organization. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California $ 203,500- 275,500
    $62k-99k yearly est. Auto-Apply 44d ago
  • Oral Surgeon

    NIC Pr PLLC 4.2company rating

    NIC Pr PLLC job in Riverside, CA

    Job Description Nuvia Dental Implant Center is looking for a skilled Oral Surgeon to join our Riverside, CA location to help in our quest to redefine dental implant excellence. Nuvia is using cutting edge technology and processes to deliver permanent teeth in 24 hours. Join the revolution at Nuvia to drive change and give our patients the premium experience they need and deserve. $500,000 - $1,000,000+ Per Year Maximize your earnings with Nuvia's generous per arch rate Steady stream of cases. Bonus structure based on volume. CRNA, Sedation And Secure Airway Provided For Every Case Experience worry-free procedures so you can focus on what you do best. Not taken out of your pay. All Fixed AOX Cases No Singles Or Multiples. Our focus on AOX cases allows for a streamlined, efficient surgical experience. We Handle Permanent Next Day Restoration Permanent Prostheses delivered in 24 Hrs by skilled on-site Restorative Docs. No immediate load temps. Titanium bar cross stabilization designed to help increase implant success. Digital Workflow for improved prosthetic passivity. No Non-Compete Or Restrictive Covenants Two days per week with potential opportunity for more. Fulfill your professional aspirations without feeling boxed in. Hands-On Complex Case Training Provided. Expand your repertoire with elite training from some of the most experienced in the business. Combined experience of well over 10,000 cases Cadavar course opportunity for complex case training Collaboration with internal network of other Surgeons Peer to peer case reviews and mentorship Oral Surgeon owned company. Join a team led by peers who understand and prioritize your journey. At Nuvia, our Surgeons are efficient with their time and self motivated. An ideal candidate is a great communicator as well as a team player. Typical surgical hours are Monday-Thursday starting at 7am 2 + consecutive days a week, depending on the need 1099 contractor position Education/Experience/Licensures: Graduation from a U.S. accredited four year dental school (DDS/DMD) required. Post-graduate of a U.S. surgical program with certificate to practice Oral Surgery Unrestricted, active dental license in state of operation DEA registration Current ACLS AND BLS certification Ability to obtain and maintain Professional malpractice insurance. Experience with All-on-X procedure Duties: Perform dental implant surgery including the extraction of teeth and alveolectomy as necessary Work in close collaboration with the restorative doctor to aid in treatment planning cases for optimal outcomes Examine, diagnose and provide treatment plans to patients in a comprehensive manner Work in accordance with Center policies and procedures, safety, OSHA and MSDS guideline This is what a day in the life of a Surgeon at Nuvia looks like: Punctual arrival at the Center for surgical prep Review your patients' health history, radiographs and treatment plan Perform exceptional surgery in a team setting Dictate comprehensive notes Collaborate with the team on upcoming cases Feel good about changing peoples' lives Success in this position is defined by delivering consistent, excellent clinical care and executing the proposed treatment plan. Communication between the Surgeon and Restorative Doctor is crucial for the success of our Centers. The biggest challenge of this position is establishing clinical expectations that are reasonable and surgically sound. At Nuvia, we have a culture of excellence while still collaborating well as a team. We are obsessed with our patients, love what we do and feel honored to be able to provide such an incredible service. If you feel like you would be a good fit with our culture and like the idea of changing people's lives, apply today! We look forward to meeting you. Check out our YouTube channel to see what everyone is talking about: *************************************************
    $213k-415k yearly est. 25d ago
  • Data Security Sales Specialist- CA/WA

    Proofpoint 4.7company rating

    Los Angeles, CA job

    About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Department Overview:** The Data Security Specialist team at Proofpoint is an exciting, fast-growing group made up of passionate, talented individuals dedicated to driving impact in the Data Security space. As one of the company's major growth engines, this team supports our outstanding customer base and sells a portfolio of six (and expanding) industry-leading Data Security products and packages. **Role Overview:** We are seeking an experienced Sales Specialist to align with our **Healthcare Pacific/West** **Team** . Reporting to the Sales Director for the Data Security team, you will partner closely with Proofpoint's core sales reps as a specialist and partner to drive growth across the region. In this role, you will serve as the trusted advisor for our Data Security portfolio and collaborate with both internal teams and customers to deliver value and outcomes. Your day to day: + The ability to build strong relationships at all levels of a customer account and internal proofpoint to drive deals to closure. + Partner with the core sales team to expand our Data Security footprint within existing customers by leveraging strong relationships and strategic alignment. + Lead the customer and core sellers through the Data Security Sales cycle based on industry and Proofpoint best practices for evaluating a modern data security solution. + Demonstrate drive and initiative to penetrate net-new accounts while also deepening engagement with existing Data Security customers resulting in explosive Data Security pipeline creation for your assigned region. + Collaborate with our extraordinary Sales Engineers team to design account strategies, deliver impactful demos, and run proof-of-concept (POC) programs. + Partner with the channel organization to capture new market share in Data Security + Drive continued enablement of our product portfolio to support more meaningful customer conversations and empower the core sales team. This includes field enablement activities such as hosting office hours, weekly sales play updates on team calls, delivering training sessions, facilitating role plays, and supporting core sales teamwith territory-specific needs. **What you bring to the team:** + Proven success selling Data Security into Strategic and Enterprise accounts. + Experience with enterprise security solutions such as Data Loss Prevention (DLP), Data Security Posture Management (DSPM), Cloud Access Security Broker (CASB), Insider Threat Management (ITM), or SSE/SASE + Strong presentation, discovery, relationship making, and consultative selling skills. + Ability to thrive in a matrix environment and build trust with cross-functional stakeholders. + Technical curiosity and a desire to gain deep product expertise. + Strong strategic account planning and forecasting capabilities. + A proven track record exceeding sales goals and the desire to win + Passion for collaborating across all business functions to complete tasks, meet deadlines, and drive results - while also understanding and navigating the overlay structure within the sales org. + Proficient in sales tools such as Salesforce, Clari, and other related platforms used for pipeline management, forecasting, and account planning. **Why Proofpoint:** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture add", and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT + .Must reside in CA/WA /CO/OR \#LI-KJ1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $110k-151k yearly est. 43d ago
  • Security Solution Engineer - Email Security

    Proofpoint 4.7company rating

    Ontario, CA job

    About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact POSITION SUMMARY The Security Solutions Engineer is an information security expert responsible for assessing and improving the security posture of customer environments. The Security Solutions Engineer manages the technical aspects of customer systems and is primarily responsible for solution uptime, availability, policy development and problem troubleshooting. Security Solutions Engineers are also responsible for the technical development of various clients' security solutions such as: Proofpoint Protection Server, TAP, TRAP, and other Proofpoint products. Platform Engineers serve as an escalation point and mentor for other members of the team. Platform Engineers also help develop internal process, procedure, and drive collaboration across business units to help streamline service delivery. He or she must ensure that all tasks performed adhere to the firm's ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization's ISMS. Each member of our team must understand the importance of the ISMS and the corresponding handling of customer data. DUTIES & ESSENTIAL JOB FUNCTIONS: Serve as an escalation point for other engineers on the team Optimize security policies to protect against emerging threats and adhere to industry best practices Create and develop custom solutions for managed security systems Maximize system uptime, availability, and performance Utilize internal CRM for problem tracking and project development Assist the team in meeting all customer SLAs Unsurpassed attention to detail, analytical problem-solving skills, and ability to diagnose and troubleshoot technical issues Maintain awareness of industry trends, security news, and best practices Take on-call rotation after hours and on weekends, serving as a point of escalation as necessary Provide flexibility with schedule to cover job requirements Ability to quickly and efficiently resolve client issues while maintaining high levels of client satisfaction Lead technical discussions with customers and partnering organizations Research and analyze industry trends and security vulnerabilities, in order to effectively communicate to customers any risk to their environments and implement solutions to mitigate the risk Administer and support lab environment to include change request review and approval, maintenance, and design QUALIFICATIONS: Bachelor's Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree Experience with Email Security Corporate computer networking, technical support, system administration, Windows, Unix/Linux Operating System administration and/or network security experience Experience and proficiency in Proofpoint email security products, to include certification and training Experience and proficiency designing and implementing Proofpoint solutions High Level of critical thinking and proven ability to manage customer expectations high pressure situations Proficiency in technical writing, diagraming, and communications. Combine patience, determination, and persistence to troubleshoot client issues Ability to work effectively with team members and clients Desire to mentor junior engineers Self-motivated, with ability to manage and follow up on multiple tasks simultaneously Strong analytical capabilities, problem solving skills, providing solutions in a systematic and clear manner, and easily understood by colleagues and customers Strong time-management skills PREFERRED Experience with Proofpoint email security products - PoD/TAP/TRAP Expert in information security or network security SQL or Oracle database experience Regular expression experience Scripting knowledge of Perl, Python, Java, or Bash Proofpoint product certifications Industry certifications such as CISSP, Network+, Security+, etc. Experience working in Managed Services. #LI-Remote Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 98,900.00 - 155,430.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 78,800.00 - 123,805.00 USD All other cities and states excluding those listed above: Base Pay Range: 70,400.00 - 110,605.00 USD
    $126k-165k yearly est. Auto-Apply 1d ago
  • Service Delivery Manager

    Proofpoint 4.7company rating

    Los Angeles, CA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Corporate Overview** In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud environment + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The Service Delivery Manager serves as the Single Point of Contact for customers, ensuring the successful delivery of services across multiple complex product lines. This role requires a deep understanding of cross-functional service coordination, as it involves working with Product teams, Managing RFEs, Professional Services, Technical Account Managers (TAMs), and Technical Support teams to provide a seamless customer experience. This person is responsible for orchestrating service activities across diverse product lines, managing escalations, and driving customer success by ensuring timely resolution of technical and operational challenges. The ideal candidate thrives in a fast-paced, multi-product environment and is skilled in managing enterprise customer relationships with strategic oversight. **Your day-to-day** **Customer Engagement & Communication** + Serve as the Single Point of Contact (SPOC) for assigned enterprise customers, ensuring a seamless service experience across all product lines + Provide regular updates on service requests, escalations, and cross-product dependencies, ensuring clarity and transparency. Lead service review meetings, QBRs (Quarterly Business Reviews), and executive updates with customers and internal stakeholders + Act as a trusted advisor to customers, understanding their business needs and ensuring alignment with the company's service offerings **Cross-Product Service Coordination** + Coordinate service delivery across multiple product lines and services, ensuring teams from work in sync to meet customer expectations + Identify and resolve cross-product dependencies that may impact service performance + Ensure smooth handoffs between teams, especially when customer issues involve multiple technical domains + Work closely with product management and engineering to address recurring issues and provide feedback on product improvements **Issue Resolution & Escalation Management** + Act as the primary escalation point for complex service issues spanning multiple product lines + Collaborate with Technical Support teams to ensure rapid incident resolution and post-mortem analysis for critical service failures + Ensure root cause analysis (RCA) are delivered and reviewed and tracked with customers **Collaboration & Stakeholder Management** + Partner with Professional Services teams to ensure successful implementation and post-deployment support for customers + Work closely with TAMs to drive proactive account management and value realization for customers + Coordinate with Technical Support to ensure that customer-reported issues are addressed effectively, particularly those involving multiple products or integrations + Provide internal reports and insights on service performance, customer sentiment, and operational risks to leadership **Performance Monitoring & Reporting** + Track key service metrics such as SLAs, response times, resolution rates, and customer satisfaction (CSAT) scores across different product lines + Identify trends and opportunities for service improvement, ensuring continuous enhancement of customer experience + Conduct post-mortem reviews for major incidents and drive lessons learned into process improvements **What you bring to the team** + 8+ years of experience in service delivery, customer success, or technical account management within a multi-product, enterprise-level organization + Strong knowledge of Professional Services, TAM, and Technical Support operations, especially in complex, multi-product environments + Experience working with SaaS, Cloud, or Enterprise IT solutions with cross-product dependencies + Strong familiarity with ITIL frameworks, SLA management, and serv **Why Proofpoint** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $111k-144k yearly est. 2d ago
  • Manager, Sales Engineering - Data Security - Commercial, Public Sector, & LATAM

    Proofpoint 4.7company rating

    Irvine, CA job

    About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast-growing team of Sales Engineers focused on Data Security covering the Americas Public Sector and Commercial segments as well as the LATAM region. Our SEMs lead from the front, are customer facing, are hands on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance. + You will coach, enable, and empower a team of experienced Specialist Sales Engineers: + Strengthen the team by setting shared goals, information sharing, andestablishingmentoring relationships + Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self-sufficient + Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint + Active part of escalations and resolving customer challenges + Partner with Recruiting and HR to attract, hire andretaintop talent to support our rapid growth + Becustomer facing! Frequently attend meetings with members of your team! + InspireData SecuritySEs to become a better story engineer byleveragingpast field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios + Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction + Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy + Act as a trusted advisor to higher level management on strategic opportunity reviews,emergingcompetitive threats, product direction, andestablishingsales objectivesand strategies + Participate in the ongoing technical training alongside your team + Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite + Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts + Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts + Build relationships/partner with Product and Marketing teams to help prioritize technical features and prefect go-to-market strategy + Track andmaintainaccuraterecords of SE engagements and effectively communicate this to management + Establishes a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, andclosely workswith Sr. SE Leadership on a growth plan + Responsible for completing periodic and yearly performance reviews + Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention + Become a student of our security and risk platform + The role will require travel between 25-75% within the region Job Requirements: + Minimum2+ years of proventrack recordand experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Securityarea + Previousexperience within a specialist/overlay sales structure + Previousexperience as a sales engineer, preferred 4-6 years of experience + You can thrive in a fast paced,high energyenvironment + Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Securityarea + Strong, related technical background in cyber-security such as Enterprise DLP,Data Security PostureManagementandInsider Threat Management + Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue + Lead from the front style, and ability to roll up your sleeves and get technical + Ability to work independently, adapt quickly andmaintaina positive attitude + Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff + Bachelor's or advanced degree in relevant field, or equivalent experience + CISSP or similar industry certification optional + Travel required in this role Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $119k-153k yearly est. 24d ago
  • Dentist

    NIC Pr PLLC 4.2company rating

    NIC Pr PLLC job in Riverside, CA

    Job Description Nuvia Dental Implant Center is rapidly expanding and looking for an enthusiastic Prosthodontist or General Dentist with implant supported full arch, fixed prosthetic experience to join our team as a Restorative Doctor at our location in Riverside, CA. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 50 locations nationwide and 100,000+ 5-star Google reviews, Nuvia has been featured on major news outlets like Yahoo Finance, ABC, and CBS. We're proud to offer a career where hard-working dental professionals can make a real impact by changing lives through transformative procedures. Rotating 4 day work week Base salary + % of collections $350,000-$550,000 per year. Top 3rd is making $500+!! At Nuvia, our Restorative Doctors are adaptable and have an eagerness to learn and grow. An ideal candidate would have knowledge of dental implants along with a fixed and removable prosthodontic background. Strong interpersonal skills with your patients and team are crucial for this position. Major advantages of working with Nuvia include the following: Optimized chair time: as a result of; efficient workflows, expedited patient treatment course and less prosthetic breakage. In-house lab: allows providers the opportunity to work directly and consistently with dedicated lab team members. Collaboration: ability to collaborate with Nuvia's network of premier restorative providers Fee for Service: Up front collections process with no wait time for insurance reimbursement. No Practice Management: Focus 100% on clinical excellence-no administrative headaches. Our benefits package includes the following: Company Paid Malpractice Insurance Annual CE and Licensure Reimbursement Paid Time Off + Paid Holidays Company Paid Benefits: Health, Dental, Short Term Disability 401k + match Education/Experience/Licensures: Graduation from an accredited dental school (DDS/DMD) required. Certificate in Advanced Prosthodontics OR completion of AEGD/GPR residency program, OR the equivalent in related experience Unrestricted, active dental license & DEA registration in the state of operation Current ACLS AND BLS certification. Ability to maintain professional malpractice insurance. All-on-X restorative treatment experience. Extensive removable prosthodontics experience Implant planning on CBCT Duties: Diagnose and treatment plan All-on-X Patient education on treatment options Work with other dental providers (Prosthodontists, Dentists and Oral Surgeons) to complete All-on-X treatment High quality execution of all phases of prosthetic treatment Build good rapport with patients and staff to ensure a successful and cohesive office Delivery of prosthetics to the standards set forth by the practice Day In The Life: Reviewing patient info and cone beam CT scans to diagnose and treatment plan All-on-X treatment. Creating preoperative prosthodontic plans to communicate needs and collaborate with treating surgeons. Check in during surgeries to provide prosthodontic guidance. Gather records at the end of surgery according to Nuvia's unique workflow and create lab prescriptions. Deliver next day permanent restorations to the previous day's surgical patient. Follow up appointments The biggest challenge of this position is managing your patient's expectations while juggling both the digital and analog pieces of the AOX workflow. Our team members are as diverse as the patients we serve, building special connections with them throughout their journey with us is one of the many benefits of this position. Imagine being part of a team that gets to give patients their confidence back through a brand new smile, we get to do it every day! We are eager to invent, find new solutions and develop new processes. At Nuvia, we have a culture of excellence while still collaborating well as a team. We are obsessed with our patients, love what we do and feel honored to be able to provide such an incredible service. If you feel like you would be a good fit with our culture and like the idea of changing people's lives, apply today! We look forward to meeting you.
    $101k-151k yearly est. 25d ago
  • Estimator - Structured Cabling

    NIC Partners 4.2company rating

    NIC Partners job in Rancho Cucamonga, CA

    At NIC Partners, an employee-owned IT solutions provider, we transform educational campuses across Southern California. Enjoy outstanding benefits like medical, dental, vision, 401k, and vacation time. Thrive in a positive, team-oriented environment with professional growth opportunities, making a real impact on the communities we serve. Position Summary: The Structured Cabling Estimator plays a key role in supporting preconstruction efforts by preparing accurate and timely cost estimates, scopes of work, and bid proposals. This position is critical to winning work in the K-12 education, healthcare, and public-sector markets. The Estimator must be detail-oriented, technically proficient, and able to interpret complex project documentation, ensuring all estimates reflect current standards, client expectations, and profitability goals. Key Responsibilities: Interpret bid documents, drawings, and specifications related to structured cabling, camera systems, wireless, paging, and access control in educational and healthcare settings. Develop complete and compliant bid packages, including labor and material takeoffs, using tools like Accubid (preferred), Bluebeam, and Excel. Conduct presales site surveys to determine required materials and identify job constraints. Prepare clear and detailed scopes of work, bills of materials (BOM), budgets, and cost estimates. Coordinate with sales, engineering, and project management teams to align proposals with strategic pricing and project goals. Create and maintain estimating templates and assemblies for recurring system types. Evaluate subcontractor/vendor quotes to ensure accuracy and competitiveness. Ensure compliance with applicable codes, public sector procurement requirements, and company quality standards. Participate in job walks, pre-bid meetings, and turnover meetings to align estimating intent with project delivery. Maintain CRM records, respond to RFIs/RFPs, and track estimate progress across multiple concurrent bids. Qualifications: Experience with design-build structured cabling projects is required. Candidates must be able to develop structured cabling solutions tailored to client needs, from initial concept through final design, in line with NICP's design-build delivery model. Minimum 3 years of estimating experience in structured cabling, low voltage, or security systems. Hands-on knowledge of CAT6/CAT6A, coax, fiber optics, CCTV, access control, wireless APs, and paging/intercom systems. Strong understanding of Division 27/28 scopes, public works, and prevailing wage requirements. Experience with K-12 school districts, hospitals, or other institutional clients is preferred. RCDD certification is a plus. Proficiency in Accubid, Bluebeam, Microsoft Excel, and project documentation software. Strong communication, time management, and organizational skills with the ability to manage multiple estimates simultaneously. Working Conditions & Physical Requirements: Primarily office-based with up to 50% travel to project sites for surveys or walkthroughs. Must be able to sit, stand, kneel, climb, or lift (up to 50 lbs) as needed for field assessments. Visual acuity to read detailed technical drawings and specifications. Additional Expectations: Available to work flexible hours, including occasional early mornings, evenings, or weekends as project demands require. Must comply with company policies, safety standards, and Code of Conduct. Participate in continuous improvement processes, team meetings, and one-on-one check-ins. The company is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations. Salary Range: $75,000 - $95,000.00
    $75k-95k yearly Auto-Apply 60d+ ago
  • Manager, Sales Engineering - People Protection Group

    Proofpoint 4.7company rating

    Los Angeles, CA job

    About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Sales Engineering Manager at Proofpoint People Protection Group (PPG)** As a Sales Engineering Manager at PPG, specializing in Adaptive Email Products (Security, Misdirected and Exfiltration). You will play a substantial role in building and sustaining customer relationships while driving the adoption of these solutions. As a Sales Engineering Manager, you will work closely with specialist leaders, direct reports and extended teams to support the acquisition of new revenue from existing and prospective customers, focusing on the technical alignment of our product and how we address our customers threats. This manager acts as a technical evangelist, field enabler, and cross-functional bridge between product, sales, marketing, and customer success - operating globally across multiple time zones and cultures. The Sales Engineering Manager role at People Protection Group will be impactful, visible, and rewarding. Responsibilities: + Global Team Leadership & Talent Development + Lead and mentor a distributed team of advanced technology Sales Engineers across multiple regions. + Drive consistency in technical excellence and field support across all markets. + Hire, onboard, and retain top SE talent aligned to emerging technologies. + Promote a culture of inclusion, continuous learning, and operational rigor. + Conduct regular 1:1s, team meetings, performance reviews, and coaching sessions. + Overlay Sales Support & Execution + Support regional sales teams with advanced pre-sales expertise, POCs, demos, and architectural reviews. + Act as an escalation point for complex or strategic deals requiring deep technical validation. + Collaborate with account teams to map solution value to customer pain points, especially in highly regulated or security-conscious industries. + Advanced Technology Evangelism + Serve as the internal and external SME on the latest Adaptive Email innovations + Lead customer-facing webinars, technical sessions, and briefings to articulate the value of Adaptive Email solutions. + Collaborate with marketing to refine messaging, competitive positioning, and go-to-market strategies + Strategic Influence & Cross-functional Collaboration + Work closely with Product Management and R&D to provide field feedback and influence the roadmap. + Partner with Enablement teams to scale training content, certifications, and lab environments. + Act as a liaison between customer success, support, and services to ensure post-sale success of complex deployments. + Technical Standardization & Best Practices + Define and enforce global SE standards for solution design, security architecture, and demo environments. + Establish repeatable playbooks and reference architecture for key verticals and use cases. + Track and optimize key performance indicators (KPIs) such as win rate, time to POC, and SE utilization + Executive Presence & Indirect Influence + Align with regional Sales VPs and GTM leadership to influence deal strategy and territory planning. + Present to customer executives and internal senior leadership on technical trends and team impact. + Support executive briefings, board-level presentations, and strategic partner engagements. We'd love to meet someone: + With a strong affinity to technology and sales. + An enthusiastic self-starter with an outgoing personality, comfortable working both independently and in a team setting. + 5-10 years in cybersecurity pre-sales or technical roles, with 3-5 years in a leadership role Experienced in working with commercial teams and is comfortable with quota driven performance management. + Proven success managing global or matrixed teams in fast-paced environments. + Strong communication, storytelling, and executive influencing skills + Able to travel internationally (~20-30% if needed) + Your strong customer facing and relationship building skills, coupled with your listening and questions-based selling skills help you see the "big picture" and create amazing experiences for customers. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $165k-217k yearly est. 38d ago
  • Technical Account Manager

    Proofpoint 4.7company rating

    Irvine, CA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. ***This position requires U.S. citizenship due to the nature of the accounts supported.*** ***Experience working with U.S. federal, state, or public-sector customers is strongly preferred.*** **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. + Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. + Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. + Develop deep understanding of customer's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. + Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. + Identify and prioritize short-term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. + Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. + Requires little supervision on assigned tasks. + Works independently on routine tasks. + Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. + Uses independent judgment within broad parameters. + Designs and implements solutions to complex problems with minimum supervision. + Travel may be required up to 25% **What you bring to the team** + 4 + years of industry experience in a client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas + 2+ years experience managing strategic/top accounts + Knowledge of data communication concepts and technologies, specifically email and networking + Knowledge of Linux, SMTP, and MySQL + Working knowledge of Windows, Active Directory, and Microsoft Exchange + Very strong customer service and excellent written and oral communication skills + A history of successfully leading and directing technical staff through crisis situations + Adaptable and willing to learn new technologies + Knowledge of project management and strong time management skills + Ability to effectively work in a team environment as well as independently + Ability to develop relationships across multiple organizational boundaries including Support, Operations, and Engineering + Work with the relevant technical teams to proactively handle customer configurations and recommend customer environment upgrades and add-ons + Desire and ability to coach and mentor your peers to help improve their technical knowledge, project management skills, and customer management skills + **U.S. citizenship is required for this role.** + **Experience supporting U.S. federal, state, or public-sector customers is strongly preferred.** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $133k-175k yearly est. 3d ago

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