NICE Systems jobs - 83 jobs

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE is looking for a Director of AI Enablement to lead the transition of our R&D organization to AI driven development and SDLC. The goal is to continuously help our developers and engineering roles use AI coding tools as well as develop AI based agents to optimize the development experience and velocity, applying the new AI based development methodologies across our our global R&D organization. Your mandate is to help accelerate delivery by on boarding teams to effectively use AI tools during the development and testing, support the teams in building production level code and how to best leverage the AI coding agents to meet the production level standards. How will you make an impact? Upskill engineers - run concise workshops and pair‑programming sessions with developers and teams to help them become more proficient and productive in adopting AI coding tools for their SDLC Join R&D teams, on demand, to help with hands on AI based coding tasks. Prototype & demo reference AI agents that illustrate best‑practice patterns teams can reuse Proactively suggest tools and processes to improve developer experience and productivity “Train the trainer”- collaborate with the AI Champions in R&D to build joint knowledge in the organization so that they will be able to distribute it to their teams. Build backlog for AI Champions on specific tools and sharable deliveries that the entire organization can benefit from, and be responsible to track the adoption of those tools and practices. Have you got what it takes? Strong technical background and hands on experience in software engineering. 10+ yrs software engineering, 3+ yrs hands‑on with AI coding tools Works closely with the leading AI coding tools (GitHub CP, ClaudeCode, Cursor, …) Experience developing against the AWS platform Experience developing and using AI Agents Experience in MCP and A2A protocols Great communication skills and ability to work within large distributed organization Exceptional developer‑to‑developer communication and the ability to work autonomously across time zones Leadership & influence-mentors engineers, drives cross‑functional adoption, and unites remote teams around shared AI standards. Executive leadership - ability to build short and long term plans, get buy in from management and from the dev teams, ability to present in executive forums. Managerial experience equivalent to Director/VP with proven experience in enterprise software company About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About the Role: We are seeking a dynamic, hands-on Sr. Field Events Marketing Specialist to serve as a tactical executor and strategic planner of SailPoint-led and 3rd-party regional field events across US East & Canada in alignment and to support regional Field Marketing strategies, campaigns, and programs. This role calls for an agile, self-starter marketer who thrives by orchestrating memorable experiences, driving results, and strategically positioning the brand in key market segments-including through local and regional events, roundtables, trade shows, and conferences. As a Sr. Field Events Marketing Specialist, you will be responsible for the planning, execution, and post-event results and analysis of SailPoint's field marketing events. This role reports into and supports the AMS Regional Field Marketing team in driving awareness, generating pipeline, and accelerating the business. The ideal candidate is a highly organized, detail-oriented individual with a passion for event marketing and a proven track record of success. Key Responsibilities: Field Events Planning and Strategy: Develop and execute comprehensive field event strategies that align with Field Marketing's objectives, priorities, and integrated campaigns. Leverage insights into industry trends and competitive landscape to inform event planning and execution. Own and Execute Field Events: Serve as the primary owner for a portfolio of SailPoint-led and 3rd-party field events and roundtables, including local and regional tradeshows and conferences, ensuring each activation maximizes demand generation, brand presence, and business impact. End-to-End Events Planning & Delivery: Lead the full lifecycle of event management, from strategy and ideation, venue and vendor selection, contract negotiation, and logistics to on-site execution and post-event evaluation. Collaborate cross-functionally with internal teams (Sales, Product Marketing, Brand, Communications, etc.), agency partners, and vendors to deliver cohesive and impactful event experiences. Cross-functional Promotions: Drive engagement and event attendance by executing innovative promotional strategies across channels, ensuring alignment with broader marketing initiatives and seamless coordination with Sales and GTM teams. Reporting, Analytics & ROI: Design and implement frameworks to track key performance indicators (KPIs), event outcomes, and ROI. Provide regular reporting on event performance and participant feedback, using data-driven insights to optimize future activations. Market Intelligence: Maintain up-to-date knowledge of relevant local and regional tradeshows, conferences, and industry events to identify opportunities for brand positioning, partnership, and lead generation. Additionally, identify key competitor event activity within market and understand regional trends and customer needs. Budget Management: Oversee event budgets, ensuring efficient allocation of resources and adherence to financial guidelines. Brand Representation: Uphold the company's brand standards across all event activations, ensuring a consistent and high-quality experience. Success Factors: Field events and tradeshows delivered on time, within scope, and on budget Achievement of event-specific KPIs and measurable business outcomes High levels of internal and external partner satisfaction and building trust with sales, partners, customers and vendors Demonstrable ROI and impact of field events on campaign and pipeline goals Effective strategic positioning at targeted industry tradeshows and conferences Minimum Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience 4+ years of hands-on experience in field event marketing planning and execution in a fast-paced technology environment Demonstrated expertise in planning and executing vendor-led events, roundtables, and local and regional 3rd-party tradeshows and conferences. Proven track record of delivering successful field events and activations Excellent strategic thinking, project management, interpersonal, communication and presentation skills Proficiency with marketing automation, event management platforms, and analytics tools such as Marketo, CVENT, Salesforce, Tableau, etc. Experience with budget management, vendor and supplier management, and raising purchase requests and orders in tools such as Coupa, etc. Strong data analysis skills, with the ability to report on event success and derive actionable recommendations Ability to quickly adjust strategies in response to market shifts or on-the-ground challenges and to be comfortable with ambiguity and fast paced environments. Demonstrated ability to work independently with minimal supervision and collaboratively and cross-functionally as part of a team Ability and willingness to travel (25%-30%) for event coordination and execution Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $95,700 - $136,700 - $177,700 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Our sales crew tackles their goals through a variety of roles and functions including strategy, data analysis, hiring and training, forecasting, territory design, and sales process optimization. This team is a core piece of the company's success and uses their soft skills and powers of persuasion to help communicate ideas to customers and prospective clients. On this crew you will bring your skills and innovative ideas to the table, and help us create an environment that will continue to attract the most talented professionals in the sales industry. We are seeking an experienced, highly motivated sales professional to manage a sales region. This position is responsible to sell to and support both end users and channel partners, leveraging all routes to market. The Sales Executive will sell our marketing leading Identity Management solutions by gaining a thorough understanding of the client's business and the industry in which they compete, the corresponding IT initiatives, identifying needs which the company can help resolve, developing compelling business value proposals for our solutions and ultimately closing business. The Sales Executive will also develop and maintain trusted relationships with senior level decision makers and other key buyers within the named accounts and partners. Responsibilities: Exceed revenue quota goals on a monthly, quarterly, and yearly basis. Demonstrate the ability to address each customer's and partner's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests. Develop business plans, which align to the assigned geographic and business needs. Engage and work with business partners where appropriate. Collaborate with Marketing to develop and execute marketing plans through/with end users and partners. Follow-up on all leads supplied and ensure internal systems are updated. Marshal and lead the appropriate technical resources to demonstrate SailPoints' advantages to the customer. Follow-up with clients and work with Sailpoint post-sale account managers to ensure consistent and ongoing coverage of account including new sales opportunities. Understand and work in all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations and the closing process. Develop and maintain a deep understanding of the territory including the customers, the prospects, the partners, the influencer's, and the competitors. Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Maintain the highest level of customer and partner satisfaction within the accounts in your territory. Maintain a positive, professional 'total customer service' attitude and demonstrate the company's Core Values. Coordinate, plan, and schedule sales support functions with Technical Sales staff. Demonstrate the ability to create and manage conversations at all business and technical levels of a client's organization from their CEO to a Systems Administrator. Utilize all channel management and reporting tools. Skills: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect. Partner Focus: Act in ways that demonstrate partner focus and satisfaction by building effective relationships with partners, identifying, meeting and exceeding partner expectations, and by treating partners with dignity and respect. Territory Management: Manage territory, considering each and all accounts collectively; establish accurate plans and forecasts; prioritize efforts; generate short term results while holding a long-term perspective to maximize overall territory viability. Effective Communication: Deliver oral and written communications that are impactful and persuasive with their intended audience. Industry Knowledge: In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc. Effective Selling: Utilize solutions-oriented, systematic approach to selling, leverage mastery of sales best practices and SailPoint's sales methodology. Business Acumen: Understand key aspects of business, e.g., business models and competitive positioning; also understand how business operates, including role of structure, systems, and processes; can speak in business language when applying professional expertise. Financial Acumen: Use financial analysis to make decisions, evaluate opportunities and choices; know how financial decisions impact business success Education: Bachelor's degree or global equivalent in an IT, business or sales related field. Travel: Business travel of approximately 50 percent yearly is expected for this position. Experience Requirements: - 5 years of Business to Business sales experience, with 3 years in the Identity Management or Security Industries - Proven results in a quota-oriented sales environment and an understanding of technology and technological innovations - Requires demonstrated knowledge of the market and strong technical knowledge preferred. Must have the ability to deliver business value to the account and build on customer relationships. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $61,900 - $88,400 - $114,900 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Title: MuleSoft Developer (Remote) About iWorks: iWorks Corporation, founded in 2005, is a leading provider of information technology and professional services to the federal government. We are a recognized leader in personnel security and vetting solutions, Agile, DevOps, DevSecOps, data analytics, and cloud solutions. Our continuous process improvement approach, combined with our business and technology expertise, results in innovative solutions. We offer exceptional comprehensive benefits (Medical, Dental, Vision, Life and Disability); 401(k); Health and Wellness Benefits; and Paid Sick Time, Vacation Time, and Holiday Time. You're eligible for bonuses throughout the year as part of our incentive program for innovation, and business development. All employees are also considered for an annual raise, commensurate with performance and company commitment. About this position: iWorks Corporation is seeking a MuleSoft Developer to design, develop, test, and deploy APIs and integrations using the MuleSoft Anypoint Platform. You will work closely with stakeholders, architects, and platform engineers to deliver secure, scalable solutions for our federal clients. The MuleSoft Developer will be responsible for developing and maintaining integration solutions using MuleSoft. The ideal candidate should have a solid understanding of Java, experience with AWS, and the ability to work in terminal environments. A strong focus on collaboration, innovation, and security is essential due to the nature of our projects. Salary Range:80k - 140k (2 - 6 years) - Commensurate with candidate's skills, experience, location, and qualifications. On a day-to-day basis, you will: Design, develop, and maintain integration solutions using MuleSoft Anypoint Platform Create and manage APIs and microservices for seamless system connectivity Write and maintain reusable, scalable, and secure MuleSoft flows and connectors Collaborate with cross-functional teams (developers, architects, DevOps) to define integration requirements Utilize Java to build custom components and support MuleSoft integrations Work within AWS environments to deploy, monitor, and optimize integration solutions Operate in terminal and command-line environments for development and deployment tasks Conduct unit testing and participate in integration and performance testing Troubleshoot and resolve issues in integration processes and data flows Ensure security best practices are followed in all integration solutions Contribute to documentation for integration designs, configurations, and support procedures Stay current with MuleSoft updates, integration best practices, and relevant technologies Required Education/Qualifications: Clearance: Secret security clearance fully adjudicated Bachelor's degree in Computer Science, Information Systems, or a related field Proven experience as a Mule Software Developer Experience with Java development Familiarity with AWS services and cloud deployment best practices Proficient in using Git for version control Experience working in terminal environments (bash, zsh, cmd) Strong analytical and problem-solving skills Excellent communication and collaboration abilities. Preferred Qualifications: MuleSoft Certified Developer (Level 1 or 2) Security+ certification Experience with Agile/Scrum methodologies Knowledge of application security best practices. Please Note: We maintain an on-camera policy for all virtual company meetings to foster engagement and collaboration. Reasonable exceptions may be granted with prior approval from Human Resources and/or the applicable manager or client. FLSA & EMPLOYMENT STATUS : FLSA EXEMPT AND FULL-TIME POSITION iWorks Corporation is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. iWorks is committed to maintaining a safe and productive work environment for all employees and ensuring the security and well-being of our clients. As part of our standard hiring process, we may conduct background checks and drug screenings on potential candidates to assess their suitability for employment.

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually . We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates. Validate: A recruiter validates the candidates' experience and skill sets against our client's position. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location. Job Description Job-Related Experience and Skills: • 3 or more years' experience in a related clinical setting. • Registered Nurse graduated from an accredited program. • Current unrestricted Iowa Registered Nurse license • Valid Driver's License and reliable automobile transportation for on-site assignments and off-site work related activities. Other Skills: Competencies: • Excellent oral and written communication skills. • Ability to identify problems and recommend solutions. • Self-directed/Ability to work independently. • Excellent decision making skills. • Excellent time management skills, prioritizing work and meeting timelines. • Ability to advocate for member/member family needs. • Dedicated to meeting the expectations and requirements of internal and external customers. • Obtains continuing education required to maintain professional licensure. • Ability to achieve required performance results on all audits and Inter Rater Reliability (Peer to Peer). Physical Effort/Working Conditions: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. • Primarily works in a climate controlled office based setting. May require driving or commuting to health care facilities. Some positions may require a large amount of walking within the health care facility. Required Skills: 3 to 5 years or more experience in a related clinical setting Active Iowa RN license or LPN UM Experience / Waiver Knowledge (Home and community based) Additional Information All your information will be kept confidential according to EEO guidelines.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Description We're looking for a motivated talented Scrum Master to lead the execution of two scrum teams in challenged and multitasking environment to ensure a successful Scrum process within the scrum teams. Coach the scrum team on to deliver done-high-quality products, by ensuring execution is most efficient and well-coordinated possible through continuous coaching and mentoring of the teams members in the Agile principles, practices and values. Responsibilities: Ensure smooth implementation of Scrum and Agile principles within the scrum team. Responsible to ensure that any roadblocks the scrum team cannot remove themselves are smoothed out. Shield the team to ensure a successful sprint delivery Promotes Agile ideas beyond his/her own team - “Change-Agent” role Ensures teams' continuous improvement in adherence to defined organizational goals (retrospective, CFD monitoring, minimize WIP, increases team productivity, visible team work, increases flow, ensures pull system). Master Scrum Artifacts, NICE Agile House & NICE Agile Core Pillars and foster them within the team Coordinate and facilitate Scrum meetings such as daily standup, sprint planning, release planning, retrospective Coordinate dependencies with external teams and other scrum masters Promote an empowered, self-management, collaborative, multidisciplinary team environment that fosters ownership, creativity and innovation Support, educate, engage & mentor the Team members (including PO) managers & other stakeholders to follow Agile principles and clear responsibilities they carry Acts as management contact (e.g. for status) Ensure team backlog is ready (e.g. groomed), available and provided by Product Owner before sprint starts. Organize and facilitate Scrum meetings, record team progress, Ensure adherence to Definition of Done Monitor team retrospective items to ensure continues improvement Qualifications: Proven experience in Release management or leading development /QA teams - 3 years Experienced Scrum Master in global R&D organization - 2 years Extensive experience using Scrum and deep understanding of Agile principles practices and values Excellent soft skills, inter-personal relationships abilities Servant leader attitude with strong leadership skills and strong desire for continuous improvement Ability to adapt, be flexible, and work well in a cross-functional, matrix management environment Ability to drive clarity of purpose and goals for release and sprint planning Technical & development skills - an advantage Certified Scrum Master - an advantage Personal Skills: Professional capabilities in the domain are emerging, focuses on knowledge and expertise attainment Seeks guidance from others to execute work Technical & development skills About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Technical Account Manager (TAM) is a trusted advisor to NICE's customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer's priorities and NICE's business objectives. The TAM is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. The TAM is required to be a subject matter expert in the NICE Solutions deployed at their designated clients and ensure maximum value is achieved from the NICE solution. You will be the primary interface between the Customers and NICE's support organizations while managing critical issues, problems and requests related to escalations and missed expectations. The TAM is an extension on the Support Management Team focused on escalation management, Technical Communication, driving resolution and technical best practices. How will you make an impact? Understand the full solution NICE & 3 rd party integrations for designated accounts Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide recommendations to close gaps- Facilitate Meetings First point of escalation for designated accounts for support process issues not resolved by the standard process Facilitate problem resolution across NICE internal teams, driving actions, communication and RCA/Best Practices Establish relationships and effectively communicate with key members of Customer's technical team including management personnel. Identify barriers to product adoption and partner with appropriate NICE and Customer teams to optimize Customer success. Develop, implement and maintain standard practices for designated accounts aligned with the Global TAM operating model Oversee transition phase from Client Services to Customer Support (documentation and report review, completed project sign-off, documented acceptance, updated internal sites with hand off materials)- Ensure Day 2 readiness and Success Act as Back up for Support Managers as directed Mentor and coach Engineers from a technical perspective Communicate and advocate customer requirements and concerns to product management team R&D and other internal stakeholders Lead Root Cause/Best Practice sessions with Customers and internally as required As a 24x7x365 organization, on-call responsibilities may be required as well as occasional travel to customer sites. Have you got what it takes? Possess excellent organizational and communication skills. Strong ability to use facts and data to influence decisions Ability to prioritize and make appropriate decisions. Proven ability to meet deadlines and maintain quality standards. Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates. Ability to interact effectively with all levels of management and customers. Ability to work with minimal guidance or supervision in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Advisory Solution Consultant SailPoint is seeking a Healthcare Advisory Solution Consultant (pre-sales Solution Engineer) to support the Northeast US sales region for strategic accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint's growth objectives. Responsibilities: Actively participate in the sales process and work closely with the direct and channel sales teams Discover and understand customer requirements and align our solutions to those requirements Present SailPoint business functions, value, and competitive differences Provide product demonstrations to prospective customers Assist in developing RFP responses in coordination with our RFP response team Participate in onsite and remote Proof of Concept evaluations Provide feedback to Product Management on product enhancements Requirements: 5+ years of professional experience as a pre-sales technical resource in an enterprise software company 3+ years working with Identity, Governance, and Access Management solutions Excellent written and verbal communication skills A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories, is required Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable Within the first 4 months you will: Learn the IGA and Identity Management space Participate in demos best practices training, presentation skills training, negotiation, Handle initial demos and discussions in IGA Attend Revenue Onboarding for a deep dive into Challenger Sales training Hone technical discovery skills through SE Scrum groups Pitch to Account Executives (AEs) to master messaging and build relationships Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners Coordinate with AEs before and after client calls, tying what is presented back to business value Within 6 months to 1 year, you will: Contribute to building new technical collateral for organization-wide use Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA Speak at national or regional conferences and meet ups Proactively network and build your own personal brand Articulate the business value of SailPoint as a strategic sale Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, lines of business Be fluent in the language of IGA Location: Residence in the Northeast United States is required We anticipate 25-40% travel and flexibility to travel within the US will be necessary. Education: BA/BS or global equivalent; 8 years of related experience Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $116,900 - $167,020 - $217,140 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

VIVO Infusion, LLC Regional Infusion Sales Specialist Madison and Sun Prairie, Wisconsin Vivo Infusion is searching for an experienced and dynamic sales professional with a background in Healthcare and/or Pharma to join our team in the Madison and Sun Prairie, Wisconsin areas! This is an incredible opportunity to make an impact in your community by helping us bring Vivo Infusion's exceptional level of patient care to the surrounding area. The Regional Infusion Sales Specialist in this position will travel within their region promoting provider relationships to support their clinics. The sales team enjoys uncapped commission, company-provided leads, the flexibility of creating their schedule and owning their success with the support of an incredible team and company behind them. The Regional Infusion Sales Specialist will work remotely 10% of the time and can expect to travel consistently within 30-60 miles of the supported location(s) up to 90% of the time Only applicants residing within the posted region will be considered at this time. Compensation: $70,000 - $80,000 / yr. base Uncapped variable commission Private Equity for the Greater Good - Company-wide Employee Ownership Program Benefits Offered: Medical, Dental, Life, Vision 401K with Company Match up to 4% PTO: Accrual 4+ weeks/YR Wellness Reimbursement Program Employee Referral Program Tuition Assistance Program Employee Assistance Program (EAP) Short & long-term disability & More Employment Type & Schedule, FLSA Status: Full-Time Flexible: self-driven day-to-day schedule. Remote office w/ travel within 30-60 miles of supported clinics. Monday-Friday Exempt Reports To: Regional Sales Manager Location: (Regional) supporting the infusion center in Madison and Sun Prairie, WI area: 426 Gammon PlaceMadison, WI 53719 2804 Prairie Lakes Drive, Unit 102 Sun Prairie, WI 53590 Primary Responsibilities: Meet with a variety of healthcare professionals to excite and educate them about Vivo's comprehensive services and benefits offered to patients. Prospect for new business opportunities while nurturing existing relationships. Stay curious and informed of market changes. Collaborate with local clinical, sales, and patient care navigator teams regarding intel on any market changes observed. Partner with the local pharmaceutical sales representatives to develop strategies. Apply consultative selling to successfully address any concerns of providers or their patients. Provide an educated assessment of each Provider s infusion needs and promote Vivo s full line of patient-centered services and proven processes. This includes speaking to things such as our clinics' thoughtful intake process, benefits verification, clinical excellence, patient services, provider support, and cost-effective care. Additional Role Responsibilities: Work with provided Pharma Rep contact sheets to drive relationships within the territory. Utilize company CRM (Trella Health) to log daily calls and maintain notes on the region. Approach sales opportunities with a dedication to improving patient outcomes and care. Work with Patient Care Navigator, Clinical, Sales, and Marketing team members within Vivo with mutual respect and professionalism. Maintain Vivo's outstanding reputation by representing the company exemplifying our outlined guiding principles, mission, and values. Learn more about what it means to be Team Vivo, here. Job Qualifications: Bachelor's Degree required. 2 years of sales experience generating revenue through business-to-business referrals, required. 2 years of pharma, commercial insurance, or healthcare sales experience, required. Valid state driver s license, automobile insurance, and safe reliable transportation to be used to travel within the outlined territory, required. Vehicle stipend, parking, tolls, etc provided. Must be highly motivated with a proven track record of managing sales territory while meeting and exceeding sales goals. Excellent communication and interpersonal skills with the ability to build rapport with healthcare professionals, pharmaceutical partners, and vendors, required. Must have exceptional customer service skills, learning agility, and problem-solving skills. Computer literacy with the ability to work with Microsoft Office Suite, including Microsoft Word, Excel, and Outlook as well as the ability to learn or experience working with Customer Relationship Management (CRM) software. Experience working with Trella Healthcare is a plus. To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. About Vivo Infusion: The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you. Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized, care for every patient. These treatments are delivered by a highly-skilled, clinical nursing staff and monitored by board-certified advanced practitioners. Vivo Infusion has received The Gold Seal of Approval from The Joint Commission. The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers. An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve. Learn more about Vivo, by visiting our website: ************************* Work Environment and Physical Demands: This role is 90% travel / 10% working from a remote office. While performing the duties of this job the employee may occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to sit, stand; walk and talk, hear and smell. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The noise level in the work environment is low to moderate. RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants: Vivo Infusion posts all open positions on the Careers page of the company website: *************************careers/ Applicants will never be asked to provide personal identification information (e.g., SSN, Driver s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process. We may request: Contact details such as name, address, email address, and phone number. Employment history including previous employers and job titles/positions. Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references. Nominated references including their name, contact details, employer, and job role. Proof of your eligibility to work in the US. Desired salary. If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at ************ or emailing ********************* .

About The Role… The Client Manager serves as the primary, non-clinical relationship manager for named health system clients, and is responsible for retention / renewal, and contract management. The Client Manager collaborates with the Director, Business Development (DBD) and / or the Director, Strategic Accounts (DSA) to develop opportunities and sell new solutions to existing clients and prospects. The role will leverage support from Client Success, Clinical Center of Excellence, services, finance, product and legal teams to help drive outcomes and increase client satisfaction. They will manage and amend documentation (Order Forms, TSLA, BAA, SOW) with the help of the respective internal stakeholders to be presented to clients/prospects. Responsible for maintaining current and accurate forecasts in Salesforce and assisting the DBDs and DSAs with account plan updates in our systems. The role will also works with the account team to prepare and deliver Quarterly Reviews to key clients. This position requires up to 25% travel. What You'll Do… Work closely with DBDs and DSAs to execute renewals and sell new solutions. Improving the client's utilization and outcomes by developing and delivering Client Business Reviews with the account team. Develops deeper company, product and process knowledge through partnership with TeleTracking learning and education groups. Keeps track of relevant opportunities and activity through Salesforce and other internal software and systems. Primary, non-clinical relationship manager for named health system clients What We Look For… 3+ years of experience working in the healthcare market (preferred) 2+ years of Sales, Account Management, and/or Client Success experience. 2+ years of software sales experience (preferred) Passionate about business results and quality, with a strong sense of accountability, metrics and ownership. Strategic thinker with the ability to grasp tactical details. Strong verbal and written communication skills. Proven ability to build relationships, influence and collaborate with both internal and external stakeholders. Ability to manage multiple tasks and effectively prioritize conflicting assignments with minimal supervision. Understanding of contract management and negotiation process. Proficiency with Salesforce Education Bachelor's degree required About Us… TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

Job Title: .Net Developer Duration: 18+ Months (Strong possibility for an extension) Title: Programmer / Developer Division: Unemployment Insurance Job Description: This is a multi-year project to rewrite the CUBS Accounting application from an unsupported version of Versata 5.5 to MS Visual Studio 2012 .NET web-based application. The accounting process includes calculating monetary Unemployment Insurance (UI) eligibility and ultimately posting account information to the state FINET system. A qualified candidate will have a knowledge of and experience with Versata rules, the UI accounting procedures, the UI Appeals process, the .NET application framework, and SQL. Minimum of 3yrs: · Knowledge and experience working with Versata Rules · Knowledge and experience working with .NET application framework · Knowledge and experience working with SQL database Qualifications Knowledge and experience working with Versata Rules Additional Information Knowledge and experience working with Versata Rules

About The Role… We are seeking an experienced, proven winner to lead transformative change in healthcare as our Vice President, Strategic Partnerships. TeleTracking is the global leader in healthcare operations technology with its Operations IQ platform, which provides the only platform for access and capacity visibility, analytics, and automation. We collaborate with top health systems, enhancing patient access, and streamlining care delivery. Join us to make a profound impact on healthcare, driving growth, improving patient outcomes, and expanding the capacity to care. What You'll Do… Achieve Target: Your primary objective is to grow the business. Establish clear targets and lead the client engagement strategy with other TeleTracking stakeholders. Continuously analyze and utilize KPIs to measure performance to target. Provide regular updates and insights to the TeleTracking leadership team. Drive Client Retention and Growth: Leverage your extensive experience and CXO network to develop and execute growth plans with large health systems, both existing clients and net new. When our clients win, we win. Innovative Thought Partner: Understand the unique market dynamics of each system through research and discovery to effectively position TeleTracking to improve clinical, operational, and financial outcomes. Important that our clients view us as a strategic partner and not a vendor. Segment Focus with Broad Engagement: Serving healthcare operations at a strategic level requires engagement beyond the health system itself, to include payers, channel partners, consulting organizations and various referral locations that combine to form the operational network for an individual health system or market area. Build Strong Relationships: Create and cultivate relationships with key stakeholders, focusing on executives and decision-makers. Team First: Serving our clients is a team sport that requires engaging partners across every function of the company. Important that you display leadership capability through earnest effort and collaboration. Everyone rolls up their sleeves at TeleTracking. Stay Ahead of the Curve: Stay informed about industry trends, payer dynamics, regulations, and competitors. Translate these insights into actionable recommendations to maintain our competitive edge. Market Insight back to TeleTracking: Provide valuable feedback to inform future development, ensuring our offering aligns with market needs What We Look For... 15+ years' experience serving the healthcare industry in a client facing role. Provider experience is beneficial but is not required. Deep understanding of the US healthcare system with emphasis on large health systems, payers, value-based care, and information technology. Competitive, high achiever with track record of consistent success creating and executing strategies that grow profitable revenue. High performer, MUST be a team player. The ability to collaborate effectively is essential. We do not want a lone wolf. Polished executive presence with excellent verbal and written communication and presentation skills. Ability to communicate complex technical concepts to non-technical executives. Intellectually curious and motivated to solve problems in new and unique ways. Strong leadership skills and the ability to influence without direct managerial authority. Education... Bachelors in relevant field, including healthcare administration or business (minimum). Masters in relevant field, including healthcare administration or business (preferred). EASTERN and CENTRAL TIME ZONE PREFERRED About Us… TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with 35 years of clinical operations expertise to improve access to care, throughput and procedural workflow across care settings. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits... Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? As a Talent Acquisition Partner, your role is to connect exceptional candidates with opportunities that match their skills, aspirations, and career goals. With an obsession for winning, and a commitment to finding A+ talent, you act as a bridge between talented candidates and the unique opportunities available at NICE. How will you make an impact? Working effectively with management in the hiring of R&D, Infrastructure and Product roles. Overseeing the new hire process Posting on the company career site and job requisitions Reviewing job postings, budget verification and approval Prescreens candidates Manages the interview process with hiring managers. Manages the Greenhouse applicant tracking system assuring all candidates are tracked in the ATS Manages the candidate experience from first impression to final interaction, always projecting NICE in a professional and positive manner. Oversees the job requisition process including validation of prior to posting and hiring, budget and approvals from appropriate stakeholders. Performs the recruiting function including but not limited to: writing effective advertisements, determining best recruiting strategies for ad placement, working with hiring managers to determine appropriate skill set, mining and prescreening candidates and presenting vetted candidates to hiring managers. Strategizes best practice methods for reducing days to present qualified candidates, minimizing cost per hire while maximizing recruiting effectiveness. Partnering with outside agency recruiters should be an exception and not part of the normal hiring process. Manages Greenhouse, the company applicant tracking system including maintaining a legal on-line application system, as well as interview notes, applicant progress and final disposition of applications. Conducts reference checks as needed. Assures that all pre-hire and new hire paperwork is completed including background checks and drug screens. Continually develops new recruiting and sourcing methods for acquiring qualified candidates. Prescreens and interviews candidates and schedules interviews with hiring managers and hiring teams as appropriate. Ensures recruiting process is in compliance with company policies and government regulations. Follow the company Code of Ethics and NICE policies and procedures at all times. Communicate in an effective and professional way with customers in and outside of NICE. Have you got what it takes? Bachelor's Degree in Human Resource Management, Business Management, Communications, or related field or equivalent work experience required. 4-5 years proven successful recruiting experience at all job levels and types 3-5 years experience implementing and maintaining applicant tracking software Successful experience working in a service-driven culture Skilled in HR law as it applies to hiring and interviewing Previous experience training managers in hiring process including interviewing Intermediate Excel, PowerPoint, and Word skills Intermediate experience with HRIS systems Excellent verbal and written communication skills Energetic and proactive personality This is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office (Tuesday and Wednesday) and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Primary Purpose Individuals within the Senior Windows System Administrator role are responsible for the operations of secure and highly available computing platforms, servers, and networks. They will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and providing assistance to other teams as necessary. Senior Systems Administrators maintain Server Operating Systems, Storage, Cloud environments as well as related utilities and hardware. The ideal candidate would have good communication skills and must be able to work collaboratively with other technical colleagues. Since this is a senior role, there is an expectation that this candidate can work independently and be a self-starter. A Senior Systems Administrator would be expected to mentor other team members and help build out infrastructure operational related documentation. Major Functions/Responsibility Maintain, monitor, and support a production infrastructure environment. Works on one or more base work initiatives. Supports multiple systems or applications of medium to high complexity. Diagnoses and resolves complex hardware, software, and connectivity problems. Follows defined procedures to monitor systems and resolve issues. May participate in planning short term efforts. Reviews performance reports for infrastructure elements. Implements remediation required by audits/assessments, and documents as necessary. Analyzes and reports on operational metrics to understand performance and ensure success in process improvements. May participate in contributing to process and automation improvements by working with appropriate resources. Performs routine maintenance tasks for infrastructure systems such as backups, patching, firmware updates, etc. Maintain lab and production storage systems. Manage Mail, DNS, FTP, IIS, and Application environments Set up and maintain server system and file security Cross-train and share knowledge with team Monitor and optimize performance of infrastructure elements. Maintain documentation of servers and networking equipment. Work with vendors to troubleshoot problems and evaluate new products. Participate in the On-Call rotation. Follow the company Code of Ethics and CXone policies and procedures at all times. Communicates events to stakeholders, teams, and leadership. Education Requirement: Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required Experience Requirement: Advanced Troubleshooting Skills 4+ years working in a large production infrastructure 4+ years in Windows Server Administration 4+ years configuring server hardware and OS Excellent knowledge of Windows Domains, Active Directory, DNS, Mail, DNS Experience managing enterprise storage solutions Experience working with Management Systems and SNMP Experience working in a PCI 1 / FedRAMP compliant environment Experience managing VMware environment Experience Preferred: Experience managing HP branded servers and SAN Linux administration Experience monitoring and maintaining AWS environments. Experience monitoring and maintaining Azure environments. Experience working with PowerShell and other scripting languages About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE Senior Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE's portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions' value and position NiCE's products to both business and technical users. How will you make an impact? Deliver demonstrations that align the NiCE portfolio with the customer's business challenges Identify all functional and technical challenges of assigned accounts Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE's solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs Have you got what it takes? 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account Exceptional presentation and demo capabilities Experience customizing and building the storyboard for demos and POC Demonstrated success in achieving strategic deal wins Ability to manage multiple, complex sales opportunities simultaneously Ability to communicate from C-level executives down to Agent/Front Line level employees You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 9334 Reporting into: Director of Presales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact center software solutions. Our solutions utilize complex technologies, and the associated issues require deep technical knowledge and excellent problem-solving skills to resolve. How will you make an impact? Develop subject matter expertise in our core technologies, and at least one other technology specialty Provide technical support to customers via phone, online, chat, and email Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders Ability to actively listen, ask relevant questions and challenge customers appropriately Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution Provide timely, articulate, effective and substantive updates via our incident management system, ensuring that all details of case work are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process Reach agreement with the customer on the severity and priority of each issue, ensuring that it is properly set in the case throughout the resolution process Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA) Other duties as assigned Have you got what it takes? Associate degree or currently working towards a bachelor's degree in Computer Science, Business Information Systems, Networking or similar field, or equivalent work experience required. 2+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software 2+ years' experience working with and knowledge in at least one of these technologies: Contact center software, Telecommunications, Computer Networking, Programming and Integrations. Specific technologies include but are not limited to: ACD/IVR, Workforce Management, Screen Recording, Analytics, Quality Management, Reporting, Outbound Dialer, etc. SONUS, WebRTC, SIP, LCR, VBR, PSTN, VoIP, Dedicated circuits (T1, DS3, MPLS, etc.), Dialer best practices, PBX, Carrier interactions, OC-X, 1+ and toll-free services Ethernet hardware, load balancers, proxies, firewalls routers, gateways. Protocols including but not limited to TCP/IP, HTTP, HTTPS, FTP, SFTP, RTP, VPNs, DNS, SMTP, UDP, TCP, IP, and ARP Relational Databases such as MSSQL, Oracle, MySQL, MariaDB. REST API's, SOAP API's, Scripting Logic Development, Log based fault isolation, C based languages, XML, JSON, etc. Browser software including IE, Chrome and developer tools CRM software such as Salesforce Strong technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP, SIP, IP Routing) What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row. The role: We are seeking a RVP of Enterprise TOLA to sell our Identity Security Solution. We are searching for a RVP of Enterprise-TOLA. This will include both direct management of the strategic sales team and matrix leadership of the associated supporting functions. This position is responsible for managing a team of sales professionals who sell to end users directly and leverage the support of our influential channel partners in selling our market leading IGA Solution Suite. Primarily a SaaS offering, our IGA Solution Suite sits at the heart of an organisation's enterprise security. The position requires someone with a successful track record of leading sales teams within high growth SaaS or Cyber-sec organisations, and ideally someone who has lead sales during a transition from on-prem to SaaS. Our sales managers bring structure and rigour to all aspects of the sales process including pipeline and forecasting whilst also acting as inspirational leader to their teams. The path to success: The activities of first few months are critical to creating the desired impact and acceleration of the business within your region. 1-month milestones: First month is likely to be more internally focused. Approach onboarding sessions with a clear plan to maximize their value and ensure you gain the necessary insights. Evaluate the status quo within your reporting structure, consisting of detailed analysis of People; Process; Cadence; Structure. Work with Talent Acquisition to identify candidates for any open requisitions and develop a plan/pipeline to address any potential backfill requisitions. Coordinate meetings with key leadership and relevant peers, ensuring thorough preparation to maximize their value Engage with and establish relationships with key supporting functions beyond your immediate reporting structure. Familiarize yourself with our products, success stories, and key differentiators. You should be confident in articulating the SailPoint value proposition Passed “1st Mate” enablement badge. 2-month milestones: During your second month your focus should begin to move beyond your immediate team: Evaluate the status quo within the non-direct support structure, consisting of detailed analysis of People; Process; Cadence; Structure. Evaluate the status quo within your install base, your target Customers & your Partners. Begin to arrange meetings with Customers & Partners Evaluate the quality of the pipeline & the forecasting process, looking for immediate and long-term opportunities for improvement. 3-month milestones: Develop a 12-month plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals. Present the business plan to your manager & the region-specific Leadership Team Identify the first of any new hires that you intend to make and have start dates confirmed. Develop plans with marketing and the partner team to show the white space opportunities in your existing customers + potential new logo opportunities + identify potential customers with compliance/governance requirements and/or business drivers requiring an IGA solution. Passed “Sailing Master” and “Quarter Master” enablement badges. 6-month milestones: Develop a 3-year plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals. Your People; Process; Cadence; Structure should have been adjusted & refined to support your plan. Ability to demonstrate where you have already moved the needle and the improvement of process and/or results in relation to these four areas of focus. Acquired “Captain” enablement badge. 12-month milestones: By the end of your first year, you should be on track with established plans and have built a strong foundation for sustained growth. At this stage, you should refine and update your three-year plan based on your current position. Reassess and enhance the People, Process, Cadence, and Structure-both direct and indirect-to ensure continued alignment with overall goals and the ability to execute effectively. Maintain rigor within the forecasting process, ensuring ongoing accuracy and reliability in projections. Collaborate with marketing and the partner team to identify white-space opportunities within existing accounts, uncover potential new customer prospects, new logo opportunities, and pinpoint organizations with compliance, governance, or business drivers necessitating an IGA solution. Ensure that pipeline is 3x quota. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $86,700 - $123,850 - $161,000 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

The role will be responsible for working with SailPoint's Public Sector partner community to ensure understanding and adherence to SailPoint's partner program in an efficient, repeatable way to deliver incremental revenue. It will manage key performance metrics indicated as part of the SailPoint Partner program and work closely with SailPoint's partner success managers and partner managers. In addition, this role will drive initiatives that provide a best-in-class partner program experience. This position will require hands-on partner knowledge and willingness to work with partners to understand the SailPoint partner program expectations and benefits. It will also manage expectations around partner accreditation and certification. Focus on the Public Sector FSIs (AFS, Deloitte, Booz Allen Hamilton, etc) and the regional partners in the Public Sector space (CDWG, SHI, ThunderCat, Red River, etc). Position Responsibilities include: Manage the SailPoint partner program, including generating new Pipeline and Quarterly Sales Results with existing partners, resellers, and integrators Coordinate all activities and communication between the Channel Partners, Field Sales, and SailPoint operations teams within the assigned sales team Own and build annual partner sales plans by fostering communication and effectively communicate with key stakeholders to accelerate processes, remove barriers of program launches and ensure effectiveness. Help build, guide and measure partner program accreditation and certification program across partner sales, technical, and delivery disciplines. Roll-out partner programs and to internal teams and provide documentation to support partner sales teams and measure adoption. Support ongoing education and training of the partner program as needed. Assist in the development and delivery of sales, and process training to ensure partners are well equipped to effectively market, position, and sell SailPoint products. Work with Partner Operations to ensure partner data accuracy and operational governance around the program. Coordinate SailPoint involvement in channel partner promotions and marketing activities to ensure the best possible SailPoint Market coverage Work with field sales organizations to identify and develop channel partner relationships to provide field sales with a solid, productive base of partner support and sales results Position Requirements include: 5+ years' experience in Public Sector. 5+ years' experience in Partner Management program management and leadership. Must be familiar with how solutions are sold and fulfilled through the channel, and how distributors provide services to resellers. Strong communication and collaboration skills. Strong demonstrated expertise in providing back-end sales support at multiple levels within the organization. Must apply analytical and data-driven metrics to create improvements, provide practical business insights and persuade others. Manage expectations of our partners and internal resources accurately and efficiently. Must have in-depth experience managing partner activity and implementing changes to optimize processes. Approaches problems and troubleshooting in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution. Self-starter; strong drive and work ethic; willing to take leadership role in driving initiatives, working across organizations, and creative problem solving in a real-time, fast-paced business environment. Ability to handle multiple concurrent projects and drive initiatives in a cross-functional environment. Adept at addressing cultural and geographic differences in global strategy implementation. Bachelor's degree or higher in Business Administration or related field preferred, not required. Occasional travel is required. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $75,725 - $108,160 - $140,595 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? As a Sales Development Representative, you will play a crucial role in generating new business opportunities. SDRs are valued and recognized for the work they do creating the sales pipeline we need for NiCE's success. You will work closely with Account Executives (AEs) and your manager to target the most strategic accounts in your territory, using primarily tailored messaging in calls and emails to create opportunities. Your goal will be to exceed your quota, while intentionally preparing yourself for future sales and leadership promotions. How will you make an impact? Generate new sales opportunities by leveraging our Target Account Framework to prospect new accounts within your territory. Select specific personas within the ICP for NiCE customers, add them to our Sales Engagement software, and complete prospecting activities. Collaborate with your AEs to target the best accounts and prospects. Complete activity and sales interactions that result in conversations with the right prospects. Set and achieve weekly and monthly goals from coaching conversations with your manager. Maintain a comprehensive knowledge of our industry, products, and services. Participate in frequent team meetings and training sessions, including our highly structured 2-month ramping and onboarding program, and sales and leadership preparation programs. Perform other duties as assigned. Have you got what it takes? Strong self-discipline and time management abilities. Strong written and verbal communication skills. Strong skills in teamwork and success contributing to a healthy team environment. Comfortable completing high-volume, quality prospecting activities. Ability to build rapport quickly and handle objections effectively with senior-level executives. Experience with modern prospecting software tools. Self-motivated and goal oriented. Resilient with a growth mindset. Previous sales experience preferred but not required. Bachelor's Degree preferred but not required Why Join Us: Skill Development: We promote SDRs into other roles within the company, especially in sales, focusing on continuous learning and skill enhancement. High-Performing Culture: Be part of a high-growth, well-established software company where high performance is recognized and rewarded. Collaborative Environment: Work in a supportive and collaborative environment where your contributions are valued. Valuable Work: Engage in meaningful work that directly impacts our company's growth and success. Respected Role: The SDR role is respected and seen as a critical component of our sales strategy. Enjoy NICE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 3 days working from the office and 2 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! This is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.