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NICE Systems jobs in Atlanta, GA - 37 jobs

  • Director of AI Enablement, R&D

    Nice 4.9company rating

    Nice job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE is looking for a Director of AI Enablement to lead the transition of our R&D organization to AI driven development and SDLC. The goal is to continuously help our developers and engineering roles use AI coding tools as well as develop AI based agents to optimize the development experience and velocity, applying the new AI based development methodologies across our our global R&D organization. Your mandate is to help accelerate delivery by on boarding teams to effectively use AI tools during the development and testing, support the teams in building production level code and how to best leverage the AI coding agents to meet the production level standards. How will you make an impact? Upskill engineers - run concise workshops and pair‑programming sessions with developers and teams to help them become more proficient and productive in adopting AI coding tools for their SDLC Join R&D teams, on demand, to help with hands on AI based coding tasks. Prototype & demo reference AI agents that illustrate best‑practice patterns teams can reuse Proactively suggest tools and processes to improve developer experience and productivity “Train the trainer”- collaborate with the AI Champions in R&D to build joint knowledge in the organization so that they will be able to distribute it to their teams. Build backlog for AI Champions on specific tools and sharable deliveries that the entire organization can benefit from, and be responsible to track the adoption of those tools and practices. Have you got what it takes? Strong technical background and hands on experience in software engineering. 10+ yrs software engineering, 3+ yrs hands‑on with AI coding tools Works closely with the leading AI coding tools (GitHub CP, ClaudeCode, Cursor, …) Experience developing against the AWS platform Experience developing and using AI Agents Experience in MCP and A2A protocols Great communication skills and ability to work within large distributed organization Exceptional developer‑to‑developer communication and the ability to work autonomously across time zones Leadership & influence-mentors engineers, drives cross‑functional adoption, and unites remote teams around shared AI standards. Executive leadership - ability to build short and long term plans, get buy in from management and from the dev teams, ability to present in executive forums. Managerial experience equivalent to Director/VP with proven experience in enterprise software company About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $116k-155k yearly est. Auto-Apply 26d ago
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  • Senior Windows System Administrator

    Nice 4.9company rating

    Nice job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Primary Purpose Individuals within the Senior Windows System Administrator role are responsible for the operations of secure and highly available computing platforms, servers, and networks. They will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and providing assistance to other teams as necessary. Senior Systems Administrators maintain Server Operating Systems, Storage, Cloud environments as well as related utilities and hardware. The ideal candidate would have good communication skills and must be able to work collaboratively with other technical colleagues. Since this is a senior role, there is an expectation that this candidate can work independently and be a self-starter. A Senior Systems Administrator would be expected to mentor other team members and help build out infrastructure operational related documentation. Major Functions/Responsibility Maintain, monitor, and support a production infrastructure environment. Works on one or more base work initiatives. Supports multiple systems or applications of medium to high complexity. Diagnoses and resolves complex hardware, software, and connectivity problems. Follows defined procedures to monitor systems and resolve issues. May participate in planning short term efforts. Reviews performance reports for infrastructure elements. Implements remediation required by audits/assessments, and documents as necessary. Analyzes and reports on operational metrics to understand performance and ensure success in process improvements. May participate in contributing to process and automation improvements by working with appropriate resources. Performs routine maintenance tasks for infrastructure systems such as backups, patching, firmware updates, etc. Maintain lab and production storage systems. Manage Mail, DNS, FTP, IIS, and Application environments Set up and maintain server system and file security Cross-train and share knowledge with team Monitor and optimize performance of infrastructure elements. Maintain documentation of servers and networking equipment. Work with vendors to troubleshoot problems and evaluate new products. Participate in the On-Call rotation. Follow the company Code of Ethics and CXone policies and procedures at all times. Communicates events to stakeholders, teams, and leadership. Education Requirement: Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required Experience Requirement: Advanced Troubleshooting Skills 4+ years working in a large production infrastructure 4+ years in Windows Server Administration 4+ years configuring server hardware and OS Excellent knowledge of Windows Domains, Active Directory, DNS, Mail, DNS Experience managing enterprise storage solutions Experience working with Management Systems and SNMP Experience working in a PCI 1 / FedRAMP compliant environment Experience managing VMware environment Experience Preferred: Experience managing HP branded servers and SAN Linux administration Experience monitoring and maintaining AWS environments. Experience monitoring and maintaining Azure environments. Experience working with PowerShell and other scripting languages About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $87k-110k yearly est. Auto-Apply 37d ago
  • UPK Developer

    Vtech Solution 4.4company rating

    Atlanta, GA job

    We are looking for a UPK Developer/Training Specialist to help create online training, for changes and transitions to essential business processes and/or technical changes to the TeamWorks (PeopleSoft) application. This person will focus on creating Online (UPK) Training for our Teamwork's (PeopleSoft) Financials and Human Capital Management (HCM) applications. The UPK Developer/Training Specialist will also work with the Teamwork's Team to identify, create and deliver specific training as required, which may be either technical - relating to the TeamWorks systems, or skill-based - relating to the competencies required to perform the individual job functions (e.g. Negotiation skills, Facilitation skills etc.). Roles and responsibilities: • Create Online Training packages using Oracle's User Productivity Kit (UPK) for Teamwork's (PeopleSoft) changes and updates • Work in a team environment with Teamwork's (PeopleSoft) content owners to ensure training content is accurate • Work with the project team in the formulation of particular plans and activities to support project implementation, using a variety of training media • Collaborate with internal and external stakeholders for the purpose of serving as a liaison and resource in identifying employee training needs within the Agency • Research information (e.g. courses, materials, training consultants, etc.) for the purpose of developing new programs that meet identified training needs in accordance with Agency objectives and guidelines • Evaluate training materials (e.g. training data, instruction outlines, text and handouts, evaluation of training effectiveness, etc.) for the purpose of implementing training activities that address identified training needs in accordance with Agency objectives and guidelines • Maintain a variety of manual and electronic files and/or records (e.g. training procedure manuals, guides, course materials, handouts/visuals, training records, required reports, etc.) • Assist in the planning and organization of employee trainings and materials (e.g. required certification trainings, professional development, compliance, education, business, and technical areas; including training manuals, guides, handouts, visuals, etc.) for the purpose of implementing training activities that address identified training needs in the Agency • Prepare a variety of written materials (e.g. reports, memos, letters, name tags, sign-in sheets, class lists, etc.) for the purpose of documenting activities, providing written reference, and/or convey information • Ensure all work is managed to a timeline • Manage the publishing and upload of final Online training content • Ensure Excellent Customer Service is at the forefront of all work undertaken Qualifications Experince with UPK Developer/Training Experince with PeopleSoft Financials and Human Capital Management (HCM) applications Experince with other ERP system Experince with evaluatiing, developing training material Experince with employee training working as liasion to with stakeholders for developing training. publishing Online training content Additional Information All your information will be kept confidential according to EEO guidelines.
    $79k-101k yearly est. 1d ago
  • Lawson HCM Consultant

    Vtech Solution 4.4company rating

    Atlanta, GA job

    We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually . We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients. Our team follows strong policies and procedures concerning confidentiality and information security. Our team is fully aware of and complies with all applicable laws, regulations, policies, standards and guidelines concerning information technology projects. We adhere to and remain abreast of current, new, and revised laws, regulations, policies, standards, and guidelines impacting project execution. Job Description: Lawson HCM Consultant needed to join the Enterprise Application team. Extensive Lawson System expertise and experience in support of design, configuration, development, implementation, and operation of Lawson and other integrated systems are the primary responsibility of this position. The primary responsibility of this position will be to drive the resolution of configuration issues between GHR v11 cloud and S3 v9 on premise. Additional responsibilities of this position encompass a wide range of active and future Lawson system initiatives including a Landmark Upgrade, a GHR application upgrade, and the successful migration of S3 v9 on premise to v10 cloud. In this position, you must have the ability to work in a technical and functional capacity in both GHR and S3. Performance Responsibilities Complete gap analysis of current state to future state Complete the build/configuration from gap analysis for Human Resources, Personnel Administration, Benefits, Absence Management, Time Accrual, and Payroll Responsible for unit testing as well as providing support during all other phasing of testing Understand and adhere to established project management policies and procedures; utilize established standards on all project documentation Notify project management of concerns or conflicts which could impede project implementation milestones; provide notification in advance to allow leadership time to effectively deal with the situation Clearly communicate to project management potential risks to a change in scope, budget and/or timeline Creation of documentation including system architecture diagrams, interface specifications, system configuration, and standard operational procedures Qualifications Education: Bachelor's Degree required Work Experience: Minimum of five years of experience with the Lawson HCM suite Minimum 3+ years of hands-on Lawson HR/PR or HCM consulting experience Prior GHR or upgrade experience Experience with Infor S3 and GHR Cloud/Landmark applications Experience as Team lead for Lawson HCM implementations (both S3 and GHR) Prior consulting experience Experience in multiple full suite implementations Excellent communication skills, strong business experience and outstanding end-user interaction Ability to work well in a team environment, be self-directed Excellent communication skills that exhibits high integrity Experience in application configuration and testing Experience in design documentation Client training Additional Information Ans. To Below Pre Employment Questions would help us in prospecting your candidature against open positions with our clients. 1. Are you currently working on Project / Assignment? 2. Is your project coming to an end / Ended or in continuation? 3. Are you authorised to work Independently for any employer in United States? 4. What is your expected hourly rate for the position being offered? 5. What is your current location? 6. Are you willing to relocate/travel for the open position with us?
    $82k-108k yearly est. 1d ago
  • Senior Director of Operations

    Dynamix Web Design, LLC 4.4company rating

    Kennesaw, GA job

    Job DescriptionDescription:Operations Leadership Role at DynamiX - Senior Director of Operations DynamiX - an award-winning digital web design and marketing services company is seeking a Senior Director of Operations to drive and scale our overall business operations. This is a senior executive role reporting directly to the CEO and Executive Chairman, responsible for ensuring business efficiency and productivity across all departments. The Senior Director of Operations will align operational strategies with our company's growth goals and optimize processes to drive performance and scalability. We need a dynamic, hands-on leader who can think strategically while staying involved in the details - someone not afraid to get their hands dirty and able to foster a direct, fun, and collaborative team culture as we continue to grow. Key Responsibilities Oversee Daily Operations: Direct and coordinate day-to-day operations across all teams (Project Management, Design, Development, Finance, Customer Support) to ensure efficiency, high-quality service delivery, and cost-effective use of resources. Strategic Planning & Process Improvement: Develop and implement operational strategies, policies, and processes that align with the company's objectives and support scalable growth. Champion best practices and continuous improvement initiatives to streamline workflows and improve productivity. Leadership & Team Development: Lead, mentor, and develop department managers and staff, building a high-performing team and a culture of accountability and achievement. Set performance objectives for teams and support them with guidance, training, and clear expectations. Financial Oversight: Manage operational budgets and forecasting, ensuring the company meets its financial targets and uses resources effectively. Oversee the Finance/Accounting function (in coordination with our finance team) to ensure accurate financial reporting and cash flow management. Human Resources Management: Oversee human resources and talent acquisition functions - including recruiting, hiring, onboarding, and HR policy compliance to support team growth and maintain a positive, productive workplace. Quality Control & Risk Management: Implement quality control measures to maintain high standards of service and deliverables. Identify any operational risks, bottlenecks, or inefficiencies and develop contingency plans or process improvements to address them proactively. Cross-Functional Collaboration: Work closely with the CEO and other leaders to translate high-level strategy into actionable operational plans. Collaborate with all departments to ensure operational execution meets client needs and company goals, and that feedback from these areas informs process improvements. Vendor and Partner Relations: Maintain strong relationships with key vendors, partners, and service providers as needed to improve service delivery and support business growth. Negotiate contracts and ensure external resources are managed efficiently in support of operations. Location & Compensation Location: Kennesaw, Georgia - This role is on-site, Monday through Friday. The Senior Director of Operations is expected to be physically present 5 days a week in our Kennesaw office to lead the team and drive operations. Salary Range: Base salary for Senior Director of Operations in the Kennesaw/Atlanta market will be commensurate with experience and qualifications. In addition to base salary, an annual performance bonus or profit-sharing incentive may be offered for achieving key targets. Benefits: DynamiX offers a competitive benefits package, including health insurance, retirement plan, paid time off, and other perks. We foster a direct, fun, and collaborative work environment with opportunities for professional growth as the company expands. Interested candidates for the Senior Director of Operations role should be prepared to demonstrate a history of improving operational performance and managing teams in a dynamic environment. DynamiX is an equal opportunity employer. If you are an energetic leader passionate about building strong teams and efficient processes, we invite you to apply and help lead DynamiX through our next stage of growth! Requirements:Qualifications & Skills Education: Bachelor's degree in Business, Operations Management, or a related field is required. An MBA or other advanced degree is preferred. Experience: 7+ years of experience in operations management, with at least 3 years in a senior leadership role (e.g. Director/VP of Operations or similar). Proven track record of successfully scaling operations and improving processes in a growing company is essential. Experience in a services or marketing/digital agency environment is a plus. Leadership & People Skills: Strong leadership skills with demonstrated ability to manage and develop diverse teams to achieve outstanding results. Able to inspire and influence at all levels, build a cohesive team, and lead by example in a hands-on manner. Strategic & Analytical Thinking: Excellent strategic thinking and problem-solving capabilities, combined with a data-driven approach to decision-making. Ability to balance high-level strategic planning with attention to detail in execution. Communication: Exceptional verbal and written communication skills. Can clearly convey vision, updates, and expectations across the organization and to external stakeholders. Effective in change management and cross-department collaboration. Operational Expertise: Deep understanding of operational best practices and process optimization. Proficiency with project management tools and methodologies, and comfortable implementing KPIs/metrics to measure operational performance. Financial Acumen: Experience in developing and managing budgets, financial forecasts, and interpreting financial statements. Strong business acumen to ensure operational decisions are aligned with financial goals and overall strategy. Tech and Tools: Proficiency with project management and collaboration tools (e.g., Asana, Jira, Slack) and familiarity with operational software or dashboards to track KPIs. General comfort with technology and the ability to learn new tools relevant to optimizing a digital business's operations. Adaptability: Ability to thrive in a fast-paced, entrepreneurial environment. Highly organized, with the agility to handle evolving priorities and new challenges as the company scales. A proactive, hands-on approach to tackling problems and implementing solutions is a must.
    $111k-152k yearly est. 3d ago
  • Sr Field Tech (Desk side) Support Analyst

    Vtech Solution 4.4company rating

    Atlanta, GA job

    Purpose: · The Atlanta Public School System is seeking the services of a Sr Field Tech. Support Analyst to provide advanced first-line desk side support to APS schools and administrative locations. · The Sr Field Tech. Support Analyst will be assigned to 1 or more schools or sites (up to a max of 3 sites). The number of assigned sites will depend on the student enrollment and number of employees. He/she will work under the general supervision of the APS School Support Specialist who has overall responsibility for the regional support. Scope of Work/Key Responsibilities: · Monitor support tickets submitted from assigned sites and resolve issues reported/logged. · Prioritize Field Tech. Support Analysts tickets for assigned sites and team members · Install Apple apps onto devices as required for instruction. · Troubleshoot and resolve minor wireless, network or switch issues · Escalate major issues (wireless, network etc.) to IT Infrastructure technical teams as necessary. · Perform proactive support activities including but not limited to: · Checking computer labs & media centers several times per week. · Updating Apple iOS on MacBook, iPad & iPod carts · Installing and setting up Air Watch on mobile devices · Installing Windows updates and patches · Identify and update (or report) unsupported operating systems … i.e. Windows XP · Ensuring that antivirus software installed on all machines and scans are completed routinely. · Checking Interactive White Boards (and Projectors) in classrooms to ensure that they are functional. · Update user and asset information in database (as necessary) · Inventory, validate and report all technology items in schools. Report any asset transfers to ensure ownership is properly captured. · Provide support for projects that may be running in the schools, to include supervision of field tech. support analyst teams, as needed. · Follow established processes and procedures. Report to IT any suggestions that will improve process or make support easier or more efficient. · Work with schools to understand technology needs and funnel requirements to IT department through reporting manager/supervisor. · Maintain exceptional customer service posture at ALL TIMES. · Document work performed (and steps to resolve issues) at all times within ticketing system for audit or knowledgebase purposes. · Record and submit checklists or other documentation as may be required. Contract Duration: · 1 year (initial) · Option to extend annually - based on performance. Skills and Qualifications: · 5+ years' work experience (minimum) · A+ Certification · Strong customer service skills · Proficient in understanding of network, wireless support (from end-user point of view) · Knowledge of best practice security standards and techniques · Prior experience with desk side support is a MUST. · Microsoft Windows certification is a plus · ITIL experience/certification is a plus · Must have clean criminal record with the ability to pass finger-print background check · Must be authorized to work in the Unites States. · Must hold a valid drivers license. Personal Attributes: · Creativity and strong attention to detail · Ability to work effectively on tight deadlines, as necessary · Excellent command of English language · Oral and written communication skills · Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers · Positive, productive team player · Leadership qualities · Desire to learn new skills and improve Education/Training: · Minimum of Associate degree (preferred) · 5+ years' experience in field tech. support. Equivalent combination of education and experience will be considered. Work: · This work will be completed on-site at the any of the Atlanta Public Schools sites or building in the metro Atlanta area. The analyst would need to work M, T, W, TH, F (typically 8am - 5pm). Hours may change slightly to accommodate the school hours for elementary, middle and high schools. · Field Techs assigned to more than 1 site (or location) will have sites within the same geographical region assigned to them. All effort will be made to ensure that the commute between sites does not exceed 10 miles. · Field techs will be required to pick up parts or other items needed to resolve issues from the APS IT Warehouse at “1631 Lafrance Street NE”, and must have their own means of transportation to the warehouse. Leadership: · The Sr Field Tech. Support Analyst will take day-to-day direction from the School Support Specialist assigned to their region. He/she may be responsible for supervision of other field tech. support analysts during routine project assignments (ex., Spring Break, Summer Readiness, site switch installation, etc.) to ensure teams are performing assigned tasks and will meet communicated deadlines. He/she will be responsible for providing regular updates and meeting the deadlines imposed by the district. Additional Information All your information will be kept confidential according to EEO guidelines.
    $75k-94k yearly est. 1d ago
  • Senior Solution Engineer

    Nice 4.9company rating

    Nice job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE Senior Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE's portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions' value and position NiCE's products to both business and technical users. How will you make an impact? Deliver demonstrations that align the NiCE portfolio with the customer's business challenges Identify all functional and technical challenges of assigned accounts Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE's solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs Have you got what it takes? 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account Exceptional presentation and demo capabilities Experience customizing and building the storyboard for demos and POC Demonstrated success in achieving strategic deal wins Ability to manage multiple, complex sales opportunities simultaneously Ability to communicate from C-level executives down to Agent/Front Line level employees You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 9334 Reporting into: Director of Presales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $115k-151k yearly est. Auto-Apply 50d ago
  • Principal Cloud Site Reliability Engineer, Actimize

    Nice Systems 4.9company rating

    Nice Systems job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We're looking for a Principal Site Reliability Engineer who combines deep technical expertise with strategic vision. This role leads the design, architecture, and delivery of next-generation, highly available, secure, and performant systems across cloud environments. You'll own large-scale DevOps initiatives-from defining reference architectures to automating complex CI/CD pipelines-and guide both business and engineering teams toward resilient, scalable, and cost-efficient solutions. As the technical authority on cloud operations, automation, and infrastructure security, you'll set best practices, mentor teams, and drive continuous improvement across AWS, Azure, and emerging technologies. How will you make an impact? * Design, architect, and implement next generation highly available, performant and secure system architecture and automation solutions. * Implement, maintain, and improve Continuous Integration and Continuous Delivery environments. * Own and lead initiatives to define, design, and implement DevOps solutions which include reference architectures, estimates, and costing. * Expert level knowledge and hands on experience managing databases including MySQL, MongoDB, Postgres, and RDS. * Advise business and technology delivery leadership on how to translate the client's infrastructure and automation business requirements into executable technological solutions. * Participate in customers' workshops and provide presentations of the proposed solution. * Act as a subject matter expert on DevOps best practices as related to AWS and Azure. * Perform analysis best practices and emerging concepts in DevOps, Infrastructure Automation, and Enterprise Security. * Acts as a technical liaison between clients, service engineering teams and support. * Review and audit of existing solutions, design and system architecture and participate in yearly security audits. * Advise on best practices in Monitoring, alerting, and troubleshooting. * Create technical documentation and mentoring of team members. Have you got what it takes? * 5+ years of production cloud operations experience * 5+ years expertise in Linux command line. * 5+ years of using Terraform in for automation. Hands on with automation and seeking out opportunities to automate manual processes. * 5+ years of strong, hands-on experience building production services in AWS. * 5+ years of experience with Kubernetes configuration management. * 5+ years of experience working with various databases. * 3+ years of experience with Docker and building Docker images. * 3+ years of experience working with Artifactory and Jenkins. * 3+ years of experience with scripting using Python and Bash * Significant experience with CI/CD automation tools such as Bitbucket, Jenkins, Artifactory. * Good understanding of java and Python application. * Significant experience with configuration management tools such as Ansible, Salt, Puppet, or Chef. * Ability to quickly adapt to changing priority in a high-speed work environment. * Experience using AI to improve accuracy, efficiency and speed of Cloud Operations, Security and Support tasks. * Ability to participate in on-call rotation. Nice to have skills: * Network: firewalls, load balancers, routers * Log management: ELK Grafana Prometheus What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NICE Actimize: NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors' assets by identifying financial crime, preventing fraud, and providing regulatory compliance. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $79k-103k yearly est. Auto-Apply 26d ago
  • Business Analyst

    Vtech Solution 4.4company rating

    Atlanta, GA job

    vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates. Validate: A recruiter validates the candidates' experience and skill sets against our client's position. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location. Job Description Client is seeking a Business Analyst with experience analyzing Manufacturing operations and financial reporting. Candidate is responsible for managing multiple manufacturing plants that produce garments, signs, furniture, mattresses, license plates and metal fabrication. These products are produced to help provide job skills for the inmate population and sold exclusively to governmental entities to reduce the cost of government. The successful candidate will analyze current manufacturing operations and manufacturing management software solutions. The goal will be to identify and assist in the development of recommendations for a software solution that will efficiently track and provide management reporting to support effective manufacturing management decisions. Additionally the software may provide the accounting and financial reporting for the manufacturing operations. Position Requirements: Strong analytical skills and ability to document process flows and information requirements related to developing a bill of materials, order placement, forecasting and scheduling production, shipping and invoicing. Financial analysis and data collection requirements will, at a minimum, include tracking expenses, manage payroll, create orders and invoices, manage payables and receivables, establish budgets, perform bank reconciliations, and create top level financial reports. Assist in the review and analysis of available software programs supporting Manufacturing management to develop recommendations for software purchases. Organize and lead meetings, document process flows and develop presentations and reports. Document the data elements needed and accounting and recordkeeping requirements to meet FASB and GASB standards. Manufacturing analysis and data collection requirements will, at a minimum, include manage bill of materials, material requirements planning, work order management, purchasing, inventory tracking and control, work in progress tracking, production scheduling, scrap or defect tracking, and quality control. Qualifications Bachelor's Degree in business or other related area. Minimum of three years' experience reviewing and documenting business process and identifying data elements required for proper financial and management control. Excellent written and verbal communication skills. Experience if facilitating process review work teams. Strong problem solving skills and the ability to prioritize tasks in order to achieve project goals within established timeframes. Excellent computer skills including Excel, Access, Word, Power Point and financial software packages as needed. . Highly organized, detail-oriented, a strong work ethic, and demonstrated teamwork skills. Ability to function independently and effectively. Additional Information All your information will be kept confidential according to EEO guidelines.
    $59k-78k yearly est. 60d+ ago
  • Account Manager - Hospital, State, Federal

    ESO 4.0company rating

    Atlanta, GA job

    How You'll Support Our Mission: As an Account Manager for our Hospital sales division, you will be responsible for managing the ongoing relationships and upsell opportunities within our existing customer base in the hospital market. Additionally, you will focus on ensuring their continued succews with ESO, engaging in networking and lead generation activiites to develop sales pipeline and grow the existing business. This role will report to our Director of Sales, East and will focus on customer targets through the East Coast, Southeast, Mid-Atlantic. We will be looking for someone who resides within the territory and ideally is in close proximity to a major airport. What You'll be Doing - the day to day: * Manage a sales pipeline for a territory of named accounts in the United States. * Build and maintain relationships with key client decision makers and industry partners through consistent engagement and educate clients, agencies and partners on ESO products through meetings, sales presentations and engagement of subject matter experts. * Develop and progress sales proposals that address the specific needs of the client. * Accurately forecast sales opportunities. * Lead and support contract negotiations; and manage pipeline and forecast in order to drive sales opportunities to closure against a sales quota. * Work closely with stakeholders from the Hospital, State and Federal sectors Who You Are - the essentials * 2+ years in direct selling or account management role * Ability to meet and exceed quotas * A team enterprise sale mentality * The drive and ability to work at a fast-growing company that adapts quickly· Benefits & Perks ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes: * Competitive health plans (medical, dental, & vision insurance) * PTO (starting at 20 days) & 12 company holidays * 401(k) with company match * Telemedicine service provided by ESO * Savings accounts (FSA, HSA, DCA) * Employee Assistance Program (EAP) * Peace of mind benefits such as life insurance, disability insurance, and worksite benefits * Paid parental leave, new child program, & flexible parental return-to-work options * Casual office environments and unlimited office snacks and drinks About ESO ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. All offers are contingent upon a successful background check. ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.
    $79k-105k yearly est. Auto-Apply 27d ago
  • Senior Machine Learning Engineer

    Nice 4.9company rating

    Nice job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. ***This is NOT a remote position - candidate MUST sit in our of offices (ATL,GA OR SLC, UT OR Dallas,TX) NiCE CX solutions provides state-of-the-art enterprise level analytics for all forms of business communications including speech, chat, email, and general text. We have a world class research team developing new algorithms and approaches to help companies with solving critical issues such as identifying their best performing agents, preventing fraud, categorizing customer issues, and determining overall customer satisfaction. If you have interacted with a major contact center in the last decade, it is very likely we have processed your call. The research group partners with all areas of NiCE's business to scale out the delivery of new technology and AI models to customers around the world that are tailored to their company, industry, and language needs. Some, but not all your responsibilities would include: Conduct cutting-edge research and develop advanced speech recognition algorithms and models. Build and fine-tune deep learning and machine learning models, with a focus on large language models. Work closely with internal stakeholders to define model requirements and ensure alignment with business objectives. Develop AI predictive models and perform data and model accuracy analyses. Produce and present findings, technical concepts, and model recommendations to both technical and non-technical stakeholders. Develop and maintain scripts/tools to automate both new model production and updates to existing model packages. Stay abreast of the latest advancements in data science research and contribute to the development of our knowledge base. Collaborate with developers to design automation and tool improvements for model building. Maintain documentation of processes and projects across all supported languages and environments. Required Skills and Experience Experience designing the internals of successful commercial speech recognition systems from vendors such as Microsoft, DeepGram, Meta, AssemblyAI, OpenAI, etc. Minimum of 5 years of machine learning work experience with at least 3 years working with deep learning models using real-life data. Advanced degree(s) in a STEM field such as Computer Science, Mathematics, Engineering, or equivalent practical experience. Excellent proficiency in Python programming and familiarity with deep learning libraries (e.g., PyTorch, TensorFlow). Experience turning inference from research level to enterprise production level. Advanced knowledge of statistical techniques and concepts (e.g., regression, statistical tests). Experience with building and/or fine-tuning large language models and traditional machine learning models. Strong research skills with a proven track record of developing and implementing NLP algorithms. Excellent verbal and written communication skills, including the ability to present complex concepts to technical and non-technical stakeholders. Experience with relational databases and query languages (e.g., SQL). Familiarity with version control (e.g., Git) and project management tools (e.g., Jira, Confluence). What we'd also love to see: Published research papers in the field of NLP or related areas. Experience working on international, globe-spanning teams. Experience as part of a software organization. Expertise with Big Data technologies (e.g., PySpark). Familiarity with ML processes and packages like HuggingFace models. Technical writing skills to document processes and communicate findings effectively. Experience with cloud platforms (e.g., AWS) and remote access tools. Knowledge and interest in foreign languages and linguistics. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $80k-109k yearly est. Auto-Apply 17d ago
  • Cloud Architect

    Nice 4.9company rating

    Nice job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. About the Role Join us as a Cloud Architect to design secure, scalable multi-cloud solutions across AWS and Azure. Lead architecture from concept to production, drive innovation, and ensure reliability, security, and cost efficiency. Key Responsibilities • Design and deploy AWS/Azure infrastructure using IaC tools (CloudFormation, Terraform, ARM, Bicep). • Implement networking (VPC, Direct Connect, ExpressRoute) and DNS (Route 53). • Optimize cloud resources for performance, security, and cost efficiency. • Lead adoption of standards and security controls (AWS WAF, Shield, GuardDuty). • Automate operations with AWS Systems Manager (SSM) and CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps). • Create architecture diagrams, SOPs, and documentation for cloud and network designs. • Collaborate with stakeholders and vendors to deliver enterprise-wide solutions. Skills & Experience • Proficiency in Python, PowerShell, and Bash scripting. • Deep knowledge of AWS and Azure services, networking, and security. • Experience with monitoring tools (CloudWatch, Azure Monitor, Grafana). • Strong problem-solving and communication skills. • Preferred certifications: AWS Solutions Architect, Azure Architect. Preferred Expertise • Networking: VPC, Transit Gateway, Direct Connect, ExpressRoute, Route 53 DNS. • Security: AWS WAF, Shield, GuardDuty, IAM best practices, SSO (Azure AD, Okta). • Automation: Terraform, CloudFormation, ARM, Bicep; AWS Systems Manager (SSM). • Monitoring: CloudWatch, CloudTrail, Azure Monitor, Prometheus, Grafana. Why Join Us Work on high-impact, enterprise-scale initiatives with autonomy to set standards and influence technology strategy. Partner with senior leaders, mentor teams, and shape a multi-cloud platform focused on reliability, security, and cost excellence. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $90k-119k yearly est. Auto-Apply 1d ago
  • Sales Engineer (Dallas or Atlanta)

    A10 Networks 4.8company rating

    Cumming, GA job

    A10 Networks is seeking a Sales Engineer to partner with our Regional Sales Director in both pre-sales and post-sales technical engagements. This role requires a highly motivated individual capable of working independently and as part of a collaborative team. The Sales Engineer will act as a technical expert, helping customers understand, deploy, and maximize the value of A10 Networks' solutions Key Responsibilities Pre-Sales * Lead product demonstrations and proof of concept (PoC) engagements * Architect, design, and configure solutions tailored to customer needs using A10 products * Respond to customer inquiries and RFPs with clear, technically accurate solutions * Assist in developing formal sales plans and proposals for assigned opportunities * Conduct technical presentations for customers, partners, and prospects * Explain features and benefits to highly technical audiences and non-technical decision-makers alike Post-Sales & Ongoing Support * Support the troubleshooting of customer cases in coordination with A10 Technical Support * Serve as a trusted advisor, helping customers understand how A10 technology drives business value * Stay current with industry trends and product advancements to provide informed guidance Position Requirements * 10+ years of Layer 4-7 switching experience and expertise * 4+ years of pre-sales experience with Tier-1 Service Providers * Hands-on experience with industry-standard ADC products * Technical pre-sales experience, including solution architecture and demos * BS/BA in EE, CS, or related field, or equivalent experience Technical Specialization * LAN/WAN networking protocols and technologies: switching, routing, security (Layer 4-7, Firewall, DDoS) * Layer 4-7 protocols: HTTP, DNS, SSL, caching, compression * Virtualization & containers: VMware, OpenStack, OpenShift, Kubernetes * Web Application Firewalls (WAF) and DDoS detection/mitigation * IPv6 migration technologies and Carrier-Grade NAT Non-Technical / Soft Skills * Excellent written and verbal communication, listening, negotiation, and presentation skills * Ability to work independently and proactively contribute to the team * Strong understanding of the sales process * Proficiency with desktop tools: MS Office, Visio, Unix, CLI * Quick learner with strong troubleshooting and problem-solving abilities A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment. #LI-AN1 - Remote
    $90k-120k yearly est. Auto-Apply 52d ago
  • Web developer

    Vtech Solution 4.4company rating

    Atlanta, GA job

    Performs job responsibilities with minimal supervision Serves as job expert or organization resource in assigned areas Analyzes and recommends application and system improvements Compiles and writes documentation of program development and subsequent revisions, inserting comments in the coded instructions Conducts automated tool evaluations and software application tests Debugs, adapts, and modifies code and logic of existing applications Defines and designs application and software architectures Determines portability of code between operating systems and hardware appropriate development staff Plans and manages the development of, enhancements to and/or the maintenance of customer applications according to published standards Prepares detailed workflow charts and diagrams that describe input, output, and logical operations Tests code to identify errors and debug Updates the applicable tracking system with issues identified during the full life cycle Utilizes, modifies, or develops algorithms that maximize processing speed and utilize memory efficiently Writes and debugs programs or program modules Writes or contributes to instructions or manuals to guide end users Technical Competencies: Ability to prepare flow charts and diagrams Ability to perform modeling/mapping application workflow and process designs Ability to analyze the programming codes Ability to perform application debugging Ability to write specifications Knowledge of programming systems, software and hardware configuration and their application to a system environment Ability to give instructions and direct the activities of other analysts Qualifications Bachelor's degree from an accredited college or university in computer science or a related field AND Five years of programming experience. Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-83k yearly est. 1d ago
  • Channel Account Manager

    A10 Networks 4.8company rating

    Cumming, GA job

    A10 Networks is hiring a Channel Account Manager for our Southeastern region. Reporting directly to the RVP Americas Channel Sales and Alliances, you will be responsible for building resale partner strategies, managing, educating, influencing, and enabling the most strategic partners, as well as identifying, creating and progressing partner relationships in the geographic region across our GTM. You will work closely with the Area Sales VPs, Regional Sales Directors, Channel Marketing, and Channel SEs to align our regional partner business with A10 Networks' corporate and channel objectives. Ideal candidates will display an entrepreneurial and leadership mind-set, embrace a fast-paced culture, are strategic focused and who can articulate the value and differentiation of A10 solutions within existing partner relationships. Essential Functions: * Lead and manage the relationship between strategic partners and A10 * Create and execute a regional account plan - This will include enablement, sales and technical certification, marketing, market gap analysis and partner recruitment * Develop business plans with each partner and ensure their successful execution * Ensure that regional partners meet the requirements of the A10 Alliance Partner Program * Sales and Technical Enablement of regional and Strategic Partners * Collaborate with field sales teams to create and build partnerships that add value to our current and prospective customers, identify incremental opportunities and assist in current sales pursuits * Deliver value propositions and other key messaging to the partner community. * Meet or exceed quota for regional and focus partners. * Manage and report on key KPI measures aligned to Americas channel success * Learn and maintain in-depth knowledge of A10 products and technologies, competitive products and technologies and industry trends and shares this knowledge with partners. * Review, monitor and report on deal registrations * Communicate product launches and promotions. * Plan and execute marketing programs with the help of field marketing. * Serve as the main point of contact for A10 resources in region. * Maintain responsibility for overall channel relationship management. * Perform other duties and projects as assigned. Essential Skills & Experience * Proven track record of success in driving GTM sales and revenue, within a complex, multi-tiered partner ecosystem * Ability to independently navigate complex external organizations to find the necessary people and resources to deliver impact and strategic alignment * Bachelor's degree or equivalent experience * 8+ years of Partner selling in a high-tech software company (cyber-security preferred) * Knowledge of sales of hardware and software solutions, included SaaS offerings, with emphasis on web infrastructure security * Strategic thinker with ability to execute tactically * Existing Executive Relationships with key partners in region * Strong presentation, communication, and time management skills are mandatory * Ability to close business while achieving a high level of partner and customer satisfaction A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment. #LI-AN1 - Hybrid
    $101k-123k yearly est. Auto-Apply 3d ago
  • Technical Project Manager

    Vtech Solution 4.4company rating

    Atlanta, GA job

    Responsibilities: · Define the scope of projects in collaboration with senior management and project lead · Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project · Determine the resources (staff, time, money, equipment, etc) required to complete the project · Develop a schedule for projects completion that effectively allocates the resources to the activities · Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required · Determine the objectives, milestones, and measures upon which the project will be evaluated at its completion staff the project · In consultation with the project lead, identify appropriate skilled staff for the project activities · Manage project staff according to the established policies and practices of the organization · Ensure that personnel files are properly maintained and kept confidential · Ensure that all project personnel receive an appropriate orientation to the organization and the project Implement the projects · Execute the project according to the project plan · Develop forms and records to document project activities · Set up files to ensure that all project information is appropriately documented and secured · Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project Skills: · Proven working experience as a project manager in the information technology sector · Excellent written and verbal communications · Solid organization skills including attention to detail and multi-tasking · Strong working knowledge of Microsoft Project and integration with Office 365 · Experience in managing business continuity and disaster recovery projects · Some experience performing Business Analyst duties · Assertive yet tactful, must follow through. Qualifications Education: Bachelor's degree or PMP certification or equivalent work experience Proficiency in the user of computers: Word processing, MS Project, Outlook communications and scheduling SharePoint and Project in SharePoint, Team Sites· Additional Information All your information will be kept confidential according to EEO guidelines.
    $73k-96k yearly est. 1d ago
  • Manager Engineering, DevOps

    Nice 4.9company rating

    Nice job in Atlanta, GA

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Overview: We are seeking a highly skilled Senior DevOps Manager to lead our DevOps team in designing, implementing, and maintaining scalable, secure, and highly available infrastructure. The ideal candidate will have a strong background in cloud computing, automation, CI/CD, infrastructure as code (IaC), and security best practices. This role requires a combination of leadership, strategic thinking, and hands-on expertise to drive efficiency, reliability, and innovation across our development and operations teams. Key Responsibilities: Leadership & Strategy: Lead and mentor a team of DevOps engineers, fostering a culture of collaboration, innovation, and continuous improvement. Develop and implement DevOps strategies to optimize system performance, scalability, and security. Work closely with development, security, and IT teams to align DevOps initiatives with business objectives. Establish best practices for infrastructure automation, monitoring, and Infrastructure & Automation: Design and manage cloud-based (AWS, Azure, GCP) and on-premises Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar Develop and optimize CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or other tools. Automate provisioning, configuration management, and deployments using tools like Ansible, Puppet, or Chef. Monitoring, Security & Compliance: Ensure system reliability through proactive monitoring, logging, and alerting using Prometheus, Grafana, ELK stack, Datadog, or similar tools. Enforce security best practices, including vulnerability management, compliance (SOC2, ISO 27001), and access control. Implement disaster recovery and high availability strategies to minimize Collaboration & Process Optimization: Work with software development teams to streamline the software development lifecycle (SDLC). Promote DevOps culture by advocating for automation, continuous delivery, and feedback loops. Identify performance bottlenecks and implement scalable Manage cloud cost optimization and resource Qualifications & Experience: Education: Bachelor's or Master's degree in computer science, Information Technology, or a related field. Experience: 8+ years in DevOps, with at least 3+ years in a leadership/management · Technical Skills: Expertise in cloud platforms (AWS, Azure, GCP). Strong knowledge of Infrastructure as Code (Terraform, CloudFormation). Proficiency in scripting languages (Python, Bash, Go). Hands-on experience with CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD). Knowledge of containerization and orchestration (Docker, Kubernetes, Helm). Familiarity with monitoring/logging tools (Prometheus, ELK, Datadog). Understanding of security best practices and compliance Preferred Skills: Experience with Kubernetes security (RBAC, network policies). Knowledge of serverless computing and microservices Experience with service mesh technologies (Istio, Linkerd). Familiarity with Agile/Scrum Soft Skills: Strong problem-solving and decision-making Excellent communication and collaboration Ability to manage multiple priorities in a fast-paced Passion for continuous learning and Job Benefits: Competitive salary and performance Flexible work arrangements (remote/hybrid options). Health, dental, and vision Professional development and certification Generous paid time off and company-sponsored About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $99k-125k yearly est. Auto-Apply 60d+ ago
  • UPK Developer

    Vtech Solution 4.4company rating

    Atlanta, GA job

    We are looking for a UPK Developer/Training Specialist to help create online training, for changes and transitions to essential business processes and/or technical changes to the TeamWorks (PeopleSoft) application. This person will focus on creating Online (UPK) Training for our Teamwork's (PeopleSoft) Financials and Human Capital Management (HCM) applications. The UPK Developer/Training Specialist will also work with the Teamwork's Team to identify, create and deliver specific training as required, which may be either technical - relating to the TeamWorks systems, or skill-based - relating to the competencies required to perform the individual job functions (e.g. Negotiation skills, Facilitation skills etc.). Roles and responsibilities: • Create Online Training packages using Oracle's User Productivity Kit (UPK) for Teamwork's (PeopleSoft) changes and updates • Work in a team environment with Teamwork's (PeopleSoft) content owners to ensure training content is accurate • Work with the project team in the formulation of particular plans and activities to support project implementation, using a variety of training media • Collaborate with internal and external stakeholders for the purpose of serving as a liaison and resource in identifying employee training needs within the Agency • Research information (e.g. courses, materials, training consultants, etc.) for the purpose of developing new programs that meet identified training needs in accordance with Agency objectives and guidelines • Evaluate training materials (e.g. training data, instruction outlines, text and handouts, evaluation of training effectiveness, etc.) for the purpose of implementing training activities that address identified training needs in accordance with Agency objectives and guidelines • Maintain a variety of manual and electronic files and/or records (e.g. training procedure manuals, guides, course materials, handouts/visuals, training records, required reports, etc.) • Assist in the planning and organization of employee trainings and materials (e.g. required certification trainings, professional development, compliance, education, business, and technical areas; including training manuals, guides, handouts, visuals, etc.) for the purpose of implementing training activities that address identified training needs in the Agency • Prepare a variety of written materials (e.g. reports, memos, letters, name tags, sign-in sheets, class lists, etc.) for the purpose of documenting activities, providing written reference, and/or convey information • Ensure all work is managed to a timeline • Manage the publishing and upload of final Online training content • Ensure Excellent Customer Service is at the forefront of all work undertaken Qualifications Experince with UPK Developer/Training Experince with PeopleSoft Financials and Human Capital Management (HCM) applications Experince with other ERP system Experince with evaluatiing, developing training material Experince with employee training working as liasion to with stakeholders for developing training. publishing Online training content Additional Information All your information will be kept confidential according to EEO guidelines.
    $79k-101k yearly est. 60d+ ago
  • Lawson HCM Consultant

    Vtech Solution 4.4company rating

    Atlanta, GA job

    We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients. Our team follows strong policies and procedures concerning confidentiality and information security. Our team is fully aware of and complies with all applicable laws, regulations, policies, standards and guidelines concerning information technology projects. We adhere to and remain abreast of current, new, and revised laws, regulations, policies, standards, and guidelines impacting project execution. Job Description: Lawson HCM Consultant needed to join the Enterprise Application team. Extensive Lawson System expertise and experience in support of design, configuration, development, implementation, and operation of Lawson and other integrated systems are the primary responsibility of this position. The primary responsibility of this position will be to drive the resolution of configuration issues between GHR v11 cloud and S3 v9 on premise. Additional responsibilities of this position encompass a wide range of active and future Lawson system initiatives including a Landmark Upgrade, a GHR application upgrade, and the successful migration of S3 v9 on premise to v10 cloud. In this position, you must have the ability to work in a technical and functional capacity in both GHR and S3. Performance Responsibilities Complete gap analysis of current state to future state Complete the build/configuration from gap analysis for Human Resources, Personnel Administration, Benefits, Absence Management, Time Accrual, and Payroll Responsible for unit testing as well as providing support during all other phasing of testing Understand and adhere to established project management policies and procedures; utilize established standards on all project documentation Notify project management of concerns or conflicts which could impede project implementation milestones; provide notification in advance to allow leadership time to effectively deal with the situation Clearly communicate to project management potential risks to a change in scope, budget and/or timeline Creation of documentation including system architecture diagrams, interface specifications, system configuration, and standard operational procedures Qualifications Education: Bachelor's Degree required Work Experience: Minimum of five years of experience with the Lawson HCM suite Minimum 3+ years of hands-on Lawson HR/PR or HCM consulting experience Prior GHR or upgrade experience Experience with Infor S3 and GHR Cloud/Landmark applications Experience as Team lead for Lawson HCM implementations (both S3 and GHR) Prior consulting experience Experience in multiple full suite implementations Excellent communication skills, strong business experience and outstanding end-user interaction Ability to work well in a team environment, be self-directed Excellent communication skills that exhibits high integrity Experience in application configuration and testing Experience in design documentation Client training Additional Information Ans. To Below Pre Employment Questions would help us in prospecting your candidature against open positions with our clients. 1. Are you currently working on Project / Assignment? 2. Is your project coming to an end / Ended or in continuation? 3. Are you authorised to work Independently for any employer in United States? 4. What is your expected hourly rate for the position being offered? 5. What is your current location? 6. Are you willing to relocate/travel for the open position with us?
    $82k-108k yearly est. 60d+ ago
  • Oracle Database Administrator

    Vtech Solution 4.4company rating

    Atlanta, GA job

    We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually . We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients. Qualifications · Total 7 year of experience · Bachelor degree - Required · Certification - Proffered Additional Information Ans. To Below Pre Employment Questions would help us in prospecting your candidature against open positions with our clients. 1. Are you currently working on Project / Assignment? 2. Is your project coming to an end / Ended or in continuation? 3. Are you authorized to work Independently for any employer in United States? 4. What is your expected hourly rate for the position being offered? 5. What is your current location? 6. Are you willing to relocate/travel for the open position with us?
    $73k-94k yearly est. 1d ago

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