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Night auditor jobs in Albany, NY

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  • Night Auditor

    Staybridge Suites Albany 4.2company rating

    Night auditor job in Albany, NY

    We are looking for people that have a passion to serve and lead others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. During the overnight shift you are essentially working without supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! As a full-time employee, you will receive the following: Competitive Pay Paid Time Off - Holiday, Vacation and Personal Days Great Benefits including Medical and Dental Insurance Voluntary Short-Term Disability Insurance 401K Retirement Program with company contribution - FREE MONEY! IHG and Turf Hotel Employee Room Night Discounts Employee Awards Employee Referral Program - up to $225.00 per referral As a Night Auditor you will be responsible for giving our guests the best hospitality experience they can have by: Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, guest requests, etc.) Audit and reconcile PMS reports, Front Desk and Gift Shop paperwork Audit, reconcile, and transmit all credit cards daily Ensure accuracy of all numbers being reported Input and update monthly forecast Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures Ensure overall guest satisfaction Prepare and email reports to corporate office daily Maintains and promotes a positive and cooperative work relationship with all hotel departments Performs any other duties as requested by your manager/supervisor EDUCATION/EXPERIENCE: High School Diploma. Experience in working with the public in a service industry or in related activities is preferred. ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.
    $30k-36k yearly est. 8d ago
  • Night Auditor (Hunter, NY, US)

    Vail Resorts 4.0company rating

    Night auditor job in Hunter, NY

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits * Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons * MORE employee discounts on lodging, food, gear, and mountain shuttles * 401(k) Retirement Plan * Employee Assistance Program * Excellent training and professional development * Referral Program Full Time roles are eligible for the above, plus: * Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) * Free ski passes for dependents * Critical Illness and Accident plans Job Summary: Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and fully acquainted with local points of interest. If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you! Job Specifications: * Starting Wage: $20.00/hr - $23.69/hr * Employment Type: Year Round * Shift Type: Full Time hours available * Minimum Age: At least 18 years of age * Housing Availability: No Job Responsibilities: * Complies with guest requests (both in person and on the telephone) * Maintains a clean and safe work area, restocking supplies as necessary * Communicates with other hotel departments/other departments effectively * Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers. * Other duties as assigned Job Requirements: * Fluent English * Must be able to lift up to 10lbs. * Must be able to work weekends & holidays The expected pay range is $20.00/hr - $23.69/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 512749 Reference Date: 11/26/2025 Job Code Function: Front Office
    $20-23.7 hourly 10d ago
  • Night Auditor

    Hampton Inn Albany-Western Ave/University Area 3.9company rating

    Night auditor job in Albany, NY

    Job Description The Hampton Inn Albany Western Ave is seeking a detail-oriented and responsible Night Auditor to join our team and ensure the smooth operation of our hotel during the night hours. The Night Auditor plays a crucial role in maintaining accurate financial records and providing exceptional guest service during overnight shifts. As the Night Auditor, you will be responsible for overseeing the night shift activities, reconciling financial transactions, and preparing reports for management. Your focus on accuracy, customer service, and organizational skills will contribute to the overall success of our hotel. Job Responsibilities: Perform accurate and timely nightly audits of hotel guest accounts, ensuring all charges and payments are recorded correctly. Verify and balance all revenue-generating departments' records, including room revenue, food and beverage sales, and other hotel outlets. Maintain accurate records of cash, credit card, and other payment transactions. Check-in late-arriving guests and handle guest inquiries and concerns during the night shift. Assist in the preparation of reports summarizing the hotel's financial performance for the night shift. Review and reconcile daily guest charges, ensuring all charges are properly posted. Handle end-of-day accounting procedures, including daily revenue postings and cash deposits. Conduct accurate room rate checks and make necessary adjustments when required. Assist in maintaining and updating guest profiles and loyalty program memberships. Act as a liaison between guests and other hotel departments during the night, ensuring guests' needs are met promptly and efficiently. Respond to emergency situations and security concerns, taking appropriate actions as per hotel policies. Handle guest checkouts and process payments accurately. Ensure the safety and security of the hotel premises during the night hours. Address any discrepancies or issues found during the audit process and communicate with management to resolve them. Coordinate with the housekeeping department to ensure that room statuses are updated correctly. Follow hotel policies and procedures, maintaining confidentiality of guest information. Provide exceptional customer service, ensuring guests have a positive experience during their stay. Qualifications & Requirements: High school diploma or equivalent; additional education in hospitality or accounting is a plus. Proven experience as a Night Auditor or in a similar role is preferred. Proficient in using hotel management software, accounting software, and Microsoft Office Suite. Strong mathematical and analytical skills, with keen attention to detail. Excellent written and verbal communication skills. Ability to work independently with minimal supervision during overnight shifts. Customer service-oriented with the ability to handle guest inquiries and concerns professionally. Demonstrated problem-solving and decision-making abilities. Knowledge of safety and security protocols, with the ability to respond to emergency situations effectively. Flexible schedule, including the ability to work on weekends and holidays. The Hampton Inn Albany Western Ave is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Powered by JazzHR r9Cqim5C3m
    $34k-41k yearly est. 9d ago
  • Night Auditor

    Gulph Creek Hotels

    Night auditor job in Saratoga Springs, NY

    The Night Audit position is from 11p-7am roughly 2-4 days a week depending on the season. You are in charge of making sure the hotel safety while also doing front desk task such as checking in guests and completing the night audit process itself that turns over the day.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Hotel Night Auditor

    Bluebird Hunter Lodge

    Night auditor job in Hunter, NY

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
    $40k-50k yearly est. 60d+ ago
  • Resources & Reimbursement Agent 1/Trainee 1&2 (NYS HELPS), Central Office;

    State of New York 4.2company rating

    Night auditor job in Albany, NY

    Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 11/21/25 Applications Due12/09/25 Vacancy ID203276 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPYes AgencyMental Health, Office of TitleResources & Reimbursement Agent 1/Trainee 1&2 (NYS HELPS), Central Office; Occupational CategoryFinancial, Accounting, Auditing Salary Grade18 Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF) Salary RangeFrom $53764 to $66951 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address NYS Office of Mental Health 44 Holland Avenue City Albany StateNY Zip Code12229 Duties Description The Office of Mental Health (OMH) is recruiting to fill a Resources & Reimbursement Agent 1, position in the State Operations Finance Group, Operations Support Unit; specific duties of this incumbent include, but are not limited to, the following: * May serve as subject matter expert (SME) for the following subject/program areas: Medicaid, SSI, Social Security, Medicare, Food Stamps, Outside Hospital Care (OHC), OMH adult residential programs (e.g. Family Care, SOCR, SORCCA, and children's residential programs), and/or systems utilized by Patient Resources; * Gathering and disseminating information needed to facilitate and support field and central Patient Resource operations, including writing and issuing policy and procedural directives; responding to questions on operational policies, procedures, and systems, and developing and conducting training on operational issues; * Serving as liaison with other OMH divisions and outside agencies, identifying and analyzing changes and emerging issues which have an impact on field operations and providing recommendations for policy and procedural changes; * Serving as liaison with DOH regarding Medicaid eligibility for clients admitted to OMH operated programs; * Providing technical assistance on case specific problems to Bureau staff, other OMH staff, staff from DOH/other State and Federal agencies, as well as outside providers and clients; * Managing centralized operational functions of the New York State Welfare Management System (WMS) for District 97 Medicaid. Minimum Qualifications Non-Competitive HELPS: Trainee 1 ($53,764): Four years of experience conducting financial reviews and evaluations, determining payment sources, and developing and submitting claims for health care and treatment costs.* Trainee 2 ($59,994): Five years of experience conducting financial reviews and evaluations, determining payment sources, and developing and submitting claims for health care and treatment costs.* Journey Level ($66,951): Six years of experience conducting financial reviews and evaluations, determining payment sources, and developing and submitting claims for health care and treatment costs.* * An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience. Transfer Opportunity: Candidates must have permanent status as a Resources & Reimbursement Agent 1, SG-18 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of this position. Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave. Salary information: $53,764 - Resources & Reimbursement Agent Trainee 1 $59,994 - Resources & Reimbursement Agent Trainee 2 $66,951 - Resources & Reimbursement Agent 1 Journey Level For current New York State employees, the starting salary is based on the candidate's salary at the time of hire. Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines. The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Some positions may require additional credentials or a background check to verify your identity. Name Ciara Palmo Telephone Fax ************** Email Address ***************** Address Street NYS Office of Mental Health 44 Holland Avenue City Albany State NY Zip Code 12229 Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume as an attachment in Microsoft Word or PDF format to *****************. Please include the title of the position and Vacancy ID #203276 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.
    $53.8k-67k yearly 20d ago
  • Front Desk Agent

    Driftwood Hospitality Management 4.3company rating

    Night auditor job in Albany, NY

    Job Details 744 - Albany Marriott - Albany, NY Full Time $15.00 - $17.00 Hourly AnyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $15-17 hourly 7d ago
  • FRONT DESK AGENT

    Saratoga Harness Racing, Inc.

    Night auditor job in Saratoga Springs, NY

    Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in this Role: At least 18 years of age Prior experience in guest service capacity preferred. Excellent guest service skills; attentive and detail oriented. Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously. Effective communication skills with the ability to communicate with both guests and co-workers. Greet guests upon arrival. Performs guest check-ins and check-outs, dispenses room keys. . Processes/posts transactions associated with guests stays including incidental charges. Coordinates with housekeeping/maintenance for availability and readiness of rooms. Answers guest questions regarding facility and surrounding area. Acts as a sales member for promotion of internal events, dining, and packages. Forwards guest mail, package and deliveries to appropriate rooms. Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages. Completes assigned check lists and projects for scheduled shift. Occasional lifting/carrying of up to 25 lbs. Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift. Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays. Selected applicants will be required to complete an online onboarding process. Why Saratoga Casino Hotel? 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility
    $33k-41k yearly est. Auto-Apply 60d ago
  • Hotel Front Desk Agent

    Hay Creek Hotels

    Night auditor job in Saratoga Springs, NY

    Come join the team at the newly opened Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are seeking passionate and guest service focused Front Desk Agents to join our team at the Hotel. Maintain outstanding professionalism with the ability to multitask and excel in a fast pace environment. If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. Pay Range is $17-$19 based on experience. Job Summary: Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close. Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out. Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests. Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions. Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts. Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online. Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager. Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards. Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions. Flexibility to work days, nights, weekends, holidays, and critical peak business days. Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy. Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at ********************** High School diploma or equivalent. Ability to operate smoothly and professionally under high stress situations. Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude. 1 year customer service experience required, hotel environment highly preferred. Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred. Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days. May be subject to successful completion of background check.
    $17-19 hourly 25d ago
  • Full time Hotel Guest Service Agent

    River Link Hotels

    Night auditor job in Castleton-on-Hudson, NY

    Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. Starting at $17 per hour, can be more based on experience. * Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. * Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. * Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine. * Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer. * Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. * Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies. * Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer. * Reports to work for scheduled shift, on time and in uniform in accordance with company policy. * Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications * All other duties as assigned or needed. * Help with other departments as needed * Weekends and holidays are required. * individual will be working both AM and PM shifts.
    $17 hourly 19d ago
  • FRONT DESK AGENT

    Saratoga Casino 3.6company rating

    Night auditor job in Saratoga Springs, NY

    Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in this Role: At least 18 years of age Prior experience in guest service capacity preferred. Excellent guest service skills; attentive and detail oriented. Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously. Effective communication skills with the ability to communicate with both guests and co-workers. Greet guests upon arrival. Performs guest check-ins and check-outs, dispenses room keys. . Processes/posts transactions associated with guests stays including incidental charges. Coordinates with housekeeping/maintenance for availability and readiness of rooms. Answers guest questions regarding facility and surrounding area. Acts as a sales member for promotion of internal events, dining, and packages. Forwards guest mail, package and deliveries to appropriate rooms. Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages. Completes assigned check lists and projects for scheduled shift. Occasional lifting/carrying of up to 25 lbs. Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift. Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays. Selected applicants will be required to complete an online onboarding process. Why Saratoga Casino Hotel? 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility
    $35k-42k yearly est. Auto-Apply 60d ago
  • Guest Service Representative

    Asmglobal

    Night auditor job in Albany, NY

    Job Title: Guest Service Representative Department: Operations Reports To: Security Manager / Security Supervisor FLSA Status: Hourly / Non-Exempt Pay Rate: $15.50 Facility: Legends Global / MVP Arena SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, causal position as needed based on events. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide excellent customer service and always maintain a courteous and professional demeanor Exercise restraint and patience when dealing with a disruptive patron Ensure that patrons enter and exit the building in an orderly fashion Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential Direct patrons to appropriate locations (seats, restroom, etc.) Ensure patrons are in the correct location(s) with corresponding tickets Listen and respond to patron's questions, comments and suggestions and get assistance when needed Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate Be alert and oversee assigned area for spills or situations requiring staff attention Follows protocol in the case of emergency situations Maintain the rules and regulations of the building Other duties may be assigned QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years old HS Diploma or GED required A minimum of six (6) months prior customer service experience KNOWLEDGE, SKILLS & ABILITIES: Excellent customer service skills Must be personable and proactive in providing assistance to all patrons and staff Follow oral and written instructions and communicate effectively with others Must have professional presentation, appearance and work ethic Must be fluent in English Able to see and read small sized text on tickets (paper and electronic) Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours May be subjected to adverse conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Move around the facility, climbing stairs, walking, and standing for an entire shift May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Please submit resumes/applications online only. MVP Arena 51 South Pearl Street Albany, NY 12207 Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $15.5 hourly Auto-Apply 40d ago
  • Guest Service Representative

    Hilton 4.5company rating

    Night auditor job in Schenectady, NY

    LOCATION NAME of Schahet Hotels is currenlty looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team! Job Summary Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Responsibilities Greet guests and perform check-in/out procedures in a friendly, professional, and courteous manner Follow all cash and credit card procedures required by Schahet and brand standard Answer questions and give directions Answers phones and make reservations Update housekeeping room status Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met Qualifications Two years of Hotel Front Desk experience required Customer service experience required Experience handling cash and credit card procedures Attention to detail Organization skills Ability and flexibility to work various shifts including evenings, weekends, and holidays EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Representative

    Fresh Pond Physical Therapy PC

    Night auditor job in Jackson, NY

    Job Description Benefits/Perks Flexible Schedule Great work-life balance Paid time off Ongoing training We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet patients as they arrive and provide an excellent customer experience Answer Insurance phone calls and schedule appointments Assist patients with paperwork, including consent forms Maintain a clean and inviting environment Provide general patient services and attend to the needs of patients throughout their services Qualifications One or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills
    $37k-48k yearly est. 4d ago
  • Front Desk Clerk

    MHC Equity Lifestyle Properties

    Night auditor job in Corinth, NY

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Corinth, New York. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of CA, CO, IL, MD, MNY, and WA is: Hourly: $15.50 - $15.50 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
    $15.5-15.5 hourly Auto-Apply 16d ago
  • Guest Service Agent

    The Menhaden

    Night auditor job in Greenport, NY

    Job Description Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you! Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture. We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service. Duties & Functions: Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay. Be the spokesperson of Greenport, understanding the needs and wants of any time of guest. Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration. Post any premium upcharges along with deposits due prior to check in. Responsible for clearing/settling daily departures and settling open folios Working alongside housekeeping to meet both owner and guest needs. Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations Identify repeat guests/VIPs, their preferences and reservation notes. Attend and participate in daily stand-up meeting. Must print and settle end of day paperwork and adhere to accounting procedures Be prepared for all other duties assigned. Specific Job Knowledge & Skills: High School Diploma or equivalent required College Degree in Business, Hospitality, or Related field preferred One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred Enter and locate work related information using computers and/or point of sale systems Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork
    $30k-38k yearly est. 22d ago
  • Front Desk

    Northern Medical Care PC 4.2company rating

    Night auditor job in Hillsdale, NY

    Job DescriptionBenefits: Competitive salary Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Front Desk for our Medical office to join our team! As a front desk you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Medical office which specializes in Neurology, headaches and spine care is looking to hire front desk medical receptionist/Medical Assistant . We have a position open to work. Medical Receptionist needs to be able to work on: Queens office - Monday 9-6:30pm /till close, (Tuesday 9 -5 /till close ), Wednesday ( 9-4), Thursday (9-5 /till close), Fridays ( 9- 3pm/till close ) **Brooklyn office Monday ( 11:00- 5:00 pm ) , and every other Thursday, ( 11- 5pm ) occasional fill in when coverage is needed and in Manhattan alternating Wednesdays (10-4:00 pm) and every other Wednesday in Manhattan - ( 12:00 - 7:00 pm ) ** and Job Responsibilities: Will do verify insurance eligibility, authorizations for medications/ procedures. Prepare and set up IVs. Answer calls, schedule appointments, scan documents into electronic medical records system, sends and reviews incoming faxes. Will confirm patient appointments, obtain referrals from patient's primary care doctors and more. Qualifications: Must have at least one year experience working in medical office as a receptionist/ front desk and have experience doing eligibility and authorizations. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired Must have at least one year experience working in medical office as a receptionist/ front desk and have experience doing eligibility and authorizations.
    $26k-31k yearly est. 8d ago
  • Front Desk Agent

    Auberge Resorts 4.2company rating

    Night auditor job in Washington, MA

    Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. * Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. * Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. * Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. * Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. * Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications * 1 year in a similar role * Strong interpersonal and communication skills * Ability to handle multiple tasks efficiently * Familiarity with hotel management systems and basic computer skill Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-38k yearly est. 17d ago
  • Hotel Night Auditor

    Bluebird Hunter Lodge

    Night auditor job in Hunter, NY

    Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $18 - $20 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Ensure all guests feel they are having an exceptional experience at the property Process additional administrative, bookkeeping. and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: Overnight shift; requires flexible hours Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Proficiency with computers is required; experience with reservation and accounting software is desired Diploma or equivalent from high school is required; some college is desired Great communications. and excellent customer service skills are required About Company A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire, and a downstairs game room designed for making memories you'll come back to recreate over and over again. Double queen and king rooms are your havens for an intimate weekend getaway, or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you're escaping with, we offer flexible room options for the whole crew.
    $18-20 hourly 6d ago
  • GUEST SERVICE REP

    Saratoga Casino 3.6company rating

    Night auditor job in Saratoga Springs, NY

    Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership. Keys to Success in this Role: Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Accurately maintain guest profiles including contact information, mail preferences, etc. Provide the highest level of guest service. Possess working knowledge of a computer. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interface daily with personnel from various departments. Ability to control and execute all transactions accurately. Acts with discretion and maintains confidentiality in handling of sensitive information. Assist with promotions and events. At least 18 years of age. Ability to work flexible schedules due to business needs, including evenings, weekends and holidays. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Attendance Bonus Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility
    $25k-33k yearly est. Auto-Apply 45d ago

Learn more about night auditor jobs

How much does a night auditor earn in Albany, NY?

The average night auditor in Albany, NY earns between $29,000 and $45,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Albany, NY

$36,000

What are the biggest employers of Night Auditors in Albany, NY?

The biggest employers of Night Auditors in Albany, NY are:
  1. Staybridge Suites
  2. Hampton
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