Night auditor jobs in Alhambra, CA - 294 jobs

NO CUTS. NO COLOR. JUST BLOWOUTS! DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY? Drybar started back in 2010 with its first shop in Brentwood, CA. 16 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that's blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it's not just blowouts we are selling, its happiness and confidence! Our 10 Core Values: 1) It's the Experience 2) It's not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family! We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever! *Your success is our success. What are you WAITING for? * WHAT YOU'LL GET… Competitive Pay and Amazing Bonus Incentives - Additional $$$ given for all membership sales, product sales and ad-ons. Competitive compensation plan with potential to make additional $3 per blowout performed. 30% employee discount off all Drybar Products & Tools Health, Dental, Vision, Life Insurance & 401K options Paid Time Off and Personal Days Given Anniversary Gift Cards given after a year of working at Drybar Employee Discounts: Hotel, Theme Parks, Rental Cars, Movie Tickets etc. Free Blowouts for Employees! *Get Amazing Drybar Benefits on US! What's there NOT to love? * WHAT YOU'LL DO… We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess: Lead all clients from check in to check out, ensuring Drybar standards are upheld, creating an amazing client experience! Engage with clients and serve complimentary beverages. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party. Organize and execute shop flow between clients and team members in a positive manner. Serve as subject matter expert in reservation system. Ensure client information is recorded with accuracy and timeliness. Ability to sell memberships, rebook appointments during check out to increase client retention. Troubleshoot any reservation system issues, make necessary changes to client profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met. Optimize and maximize appointments with reservation system and ensure timely communication with customer service team. Maintain highest degree of ethics when handling client payments and stylists' tips/commissions. Balance cash drawer at opening, close and at shift changes. Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client. Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping front desk area clean. Maintain clear communication with shop management about overall shop operations. Educate clients on Drybar products and tools, have the ability to sell and restock shelves. Uphold Drybar's 10 Core Values. WHAT YOU'LL NEED… We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess: Cosmetology license preferred, but not required. Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way. Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work. Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity. A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth. Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork. Having a sense of humor and being witty isn't a bad thing either!Having enjoyment of work and life balance is key here at Drybar!

The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashiers who enjoy working with the public and have a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. Cashier experience is not necessary. Cashier Responsibilities include: Creating an excellent service experience for our customers Representing the brand positively Operate registers, scanners, scales and credit card/debit card terminals Memorize product locations throughout the store and be able to direct customers or make suggestions Handle exchanges and refunds in a quick, efficient manner Providing prompt service and quality products Maintaining a clean and comfortable environment Upholding all operational standards. We're looking for a Cashier with: A strong commitment to excellent customer service and food quality A knack for providing top-notch interactive service to our customers Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately Previous experience in a restaurant/bakery (entry level employees also welcome) Previous experience in a retail store or as a cashier A desire to work in a supportive fun work environment We offer a Cashier the following benefits: Competitive salary: $16.90-$17.00/Hour TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour! Generous meal discounts Employee growth opportunities Flexible schedules A daily loaf of bread About Boudin Bakeries In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco SourdoughTM -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco SourdoughTM Joining our team As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Hourly Rate: $25.00

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

The Night Auditor will ensure accurate allocation of all revenue to the appropriate departments, reconcile revenue across departments daily, and complete all required reports in a timely manner. Responsibilities Conduct all audit procedures in accordance with hotel and company standards on a daily basis. Verify and confirm the status of all wake-up call requests, ensuring proper handling and follow-up. Balance and reconcile all cash receipts and transactions completed during the audit shift, and ensure cash deposits are made promptly. Prepare the front office for the upcoming shift, resetting systems and operations for the day's business. Serve as a Guest Service representative and act as Manager on Duty during overnight hours, ensuring a seamless guest experience. Function as PBX operator during the audit shift, managing communication duties effectively. Participate in all front office meetings with an active and collaborative approach. Engage in all training and cross-training opportunities, continually enhancing skill sets. Proactively greet guests with a friendly and welcoming demeanor, ensuring a positive guest experience. Education and Experience HS Diploma or equivalent Previous Guest Service or Front Desk hospitality experience preferred CA Pay Range: $20.00 - $22.00 per hour

Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL RESPONSIBILITIES Acts as the MOD during the night-time hours. Greets and welcomes guests upon arrival. Performs guest registration and check out procedures. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Handle all guest inquiries and requests courteously and professionally. Perform all audit procedures daily as set forth by the hotel and company. Complete Daily Report, Comp Reports including F&B as well as Rooms, Pace Reports, and any other reporting that is assigned. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the AM Shift and reset days business. Maintain all nightly reports to inform day hotel management of overnight activities/incidents. Act as PBX operator during the audit shift. Transmits and receives messages using equipment such as telephone, fax, and switchboard. Ensure all wake up calls are made in a timely fashion, properly using guest names. Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency. Post charges such as room, food, liquor, or telephone by hand or machine. Make restaurant, transportation, or entertainment reservations for guests. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. Accounting experience preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Hyatt House, we believe our guests select Hyatt House because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Front Office Manager. The Night Auditor at Hyatt House plays a pivotal role in our hospitality team, ensuring that our guests enjoy a seamless and hospitable stay during the night hours. This position is at the core of our hotel's nighttime operations, offering a unique blend of guest services and financial management tasks. Working closely with the Front Office Manager, the Night Auditor is responsible for welcoming guests, handling late check-ins and early check-outs, managing room reservations, and addressing any guest inquiries that arise overnight. Additionally, this role involves performing end-of-day accounting tasks, auditing the day's financial transactions, and preparing reports for management. The Night Auditor must possess strong communication skills, a welcoming and professional demeanor, and the ability to address guest issues with efficiency and discretion. This role demands a keen eye for detail, the capacity to multitask effectively in a quieter, yet dynamic nighttime environment, and a steadfast commitment to maintaining the highest standards of customer service. The Night Auditor must be well-versed in the hotel's services and policies, adept in using hotel reservation and management software systems, and skilled in executing accurate financial transactions. A genuine enthusiasm for hospitality, flexibility to work overnight shifts, including weekends and holidays, and the drive to consistently exceed guest expectations are essential for success in this position. In conclusion, the Night Auditor is a critical component of the Hyatt House' commitment to providing exceptional service around the clock. By managing nighttime reservations, addressing guest needs, and ensuring the accuracy of financial records, the Night Auditor significantly contributes to the overall guest experience, reinforcing Hyatt House reputation for outstanding hospitality. This role combines customer service excellence with financial responsibility, offering a challenging and fulfilling opportunity for individuals passionate about contributing to memorable guest stays. Essential Duties and Responsibilities (Other duties may be assigned): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Welcoming guests warmly upon arrival, checking them in, and offering assistance with any inquiries or concerns to elevate their experience. • Efficiently managing reservations, including bookings, changes, and cancellations, with a focus on detail and accuracy to facilitate a hassle-free experience for guests. • Addressing and resolving guest issues with compassion and promptness, ensuring that solutions align with Hyatt House' high standards of service excellence. • Staying informed about the hotel's facilities, services, and the surrounding area's attractions to offer guests insightful recommendations and information. • Keeping the lobby, front desk, and other public spaces neat and inviting. • Working in coordination with the housekeeping and maintenance teams to ensure any issues related to rooms or facilities are resolved quickly. • Processing all payment transactions with honesty and in strict adherence to Hyatt House' financial policies. • Supporting team objectives by completing related tasks as necessary, fostering a spirit of collaboration. Becoming a Night Auditor at Hyatt House means joining a vibrant team dedicated to creating exceptional experiences for our guests. We prize your dedication to service excellence and your role in making our guests' stays outstanding. Our culture is built on professional growth, teamwork, and a sense of community, offering you a path to develop your career in hospitality within an environment that values success and inclusivity. Qualifications Qualifications Requirements: • Proven ability to interact positively with guests from diverse socioeconomic, cultural, disability, and ethnic backgrounds. • Requires a High School Diploma or equivalent education. • At least one year of progressive experience in hospitality, particularly in guest services. • Must have a strong focus on guest satisfaction, coupled with excellent professional demeanor and presentation skills. • Possess a customer-centric attitude with refined professional presentation skills. • Key strengths should encompass high energy levels, a proactive attitude, strong communication abilities, a track record of providing outstanding customer service, and a talent for improving operational effectiveness. Knowledge and Skills: • Proficiency in multitasking is essential. • Minimum age requirement of 18 years. • Genuine passion for meeting the needs of others in a dynamic and fast-paced setting. Language Skills: • Proficiency in reading and understanding simple instructions, short correspondence, and memos. • Ability to compose basic correspondence. • Skill in effectively presenting information in one-on-one and small group settings with colleagues and management Mathematical Skills: • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: For those aspiring to the role of Night Auditor at Hyatt House, possessing robust reasoning skills is indispensable. As a Night Auditor, one is tasked with not only overseeing the hotel's financial activities during the night but also ensuring that guest service remains uncompromised during these hours. This position requires the ability to apply critical thinking and decision-making skills adeptly in a less bustling, yet equally demanding service environment. Night Auditors are responsible for accurately managing reservations, processing nightly reports, addressing any guest concerns that arise overnight, and upholding the high standards of guest experience that Hyatt House prides itself on. The capability to swiftly assess situations, resolve any nighttime issues efficiently, and liaise effectively with the hotel team to guarantee a seamless and enjoyable stay for guests is crucial. In the unique nighttime setting of Hyatt House, Night Auditors are pivotal in safeguarding the quality of the guest experience with their reasoning abilities. These skills become particularly vital when dealing with late check-ins or early check-outs, responding to guest inquiries during off-peak hours, and managing any unexpected challenges with a calm and professional approach. By leveraging strong reasoning skills, Night Auditors play a critical role in the seamless overnight operation of the hotel, enhancing guest satisfaction and contributing to the esteemed reputation of Hyatt House as a preferred accommodation choice. To conclude, the capacity for effective reasoning is a key attribute for Night Auditors, enabling them to excel in their roles, enrich the guest experience, and embody the excellence in service that Hyatt House is celebrated for. This skill set is essential for navigating the intricacies of overnight hospitality management, ensuring that each guest's stay is not only memorable but surpasses their expectations. Physical Demands: The role of a Night Auditor at Hyatt House carries with it a set of physical demands crucial for the successful execution of the job's responsibilities. These demands ensure the individual is capable of performing tasks to maintain the hotel's commitment to exceptional guest experiences, even during overnight hours. Reasonable accommodations may be available to enable individuals with disabilities to effectively meet these essential functions. In the capacity of a Night Auditor, one must be prepared to engage in various physical activities that support the role's primary functions. This includes checking guests in and out during the night, addressing any concerns or inquiries, and maintaining an accurate account of daily transactions. The position requires the ability to remain standing for extended periods, especially when managing the front desk activities and ensuring the lobby area is welcoming and organized. Night Auditors must also exhibit the physical capability to move around the property efficiently, assist guests with luggage as needed, operate essential computer and front desk systems, and sustain a professional presence during less predictable night hours. The key physical demands include stamina, agility, clear communication skills, and the flexibility to adapt to the unique challenges that may arise overnight. Physical Demands Continued: • Standing for long durations to oversee the front desk operations, assist guests with checkins and check-outs, and address any overnight needs or emergencies. • Navigating the hotel's front desk and lobby areas efficiently to maintain a high level of guest service and operational standards during the night. • Assisting with guests' luggage and other items, ensuring they are delivered safely to rooms or designated areas within the hotel. • Employing manual dexterity to manage computer systems, key cards, and other essential equipment to facilitate smooth overnight operations and guest satisfaction. • Clear and effective communication with guests, colleagues, and management to relay information, resolve nighttime issues, and uphold the hotel's service quality. • Exhibiting adaptability to meet diverse guest needs and situations uniquely presented during the night, offering personalized service to ensure a pleasant stay. • Keeping the front desk and adjacent areas clean, organized, and in line with the hotel's standards, even during overnight hours. • Working collaboratively with other hotel staff, including security, to guarantee a safe, enjoyable, and seamless experience for all guests. • Availability to work a flexible night schedule, including weekends and holidays, to align with the hotel's operational requirements and guest expectations. • Occasionally handling, lifting, or moving objects up to 30 lbs, which might include guests' luggage or operational materials necessary for nightly events or functions. Work Environment: As a Night Auditor at Hyatt House, you will step into a unique and engaging role that blends the attentive care of hospitality with the meticulousness of nightly hotel operations. Your position is critical in ensuring guests enjoy a seamless experience, covering everything from late check-ins to early check-outs, while also managing the essential behind-the-scenes financial auditing tasks. By working through the night, you play a key role in upholding the hotel's commitment to excellence, ensuring guests feel both valued and cared for, even in the quietest hours. Collaborating with a team of hospitality experts, your dedication to precision and superior service will significantly enhance the tranquil nighttime ambiance and overall guest satisfaction. • The work setting for a Night Auditor revolves around the front desk and the quieter, nocturnal aspects of the hotel, where you become a crucial point of contact for guests during the night. This role situates you at the core of hotel operations after dark, presenting a rare chance to engage with guests, oversee the transition from one day to the next, and ensure all financial transactions are accurately recorded and reconciled. It's an environment where attention to detail, a proactive approach to communication, and a genuine commitment to guest comfort are vital, empowering you to leave a lasting, positive impression on guests' experiences at Hyatt House. This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

WHAT YOU'LL DO - Post and balance all resort work for each day. - Prepare restaurant audits to breakdown and balance restaurant figures. - Handle all computer end of day issues and problems that might occur throughout shift. - Reconcile credit card system to daily transaction list from rooms. WHAT YOU BRING - One year work experience in related field preferred. - Must possess the ability to post and balance large amounts of charges efficiently and accurately. - Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after associates begins work. YOUR JOURNEY TO SUCCESS STARTS HERE At The Waterfront Beach Resort, a Hilton Hotel, we believe in providing extraordinary and personalized service to our guests and an exceptional working environment for our people. We offer a gratifying career in hospitality as distinct as our reputation. Through experience, training and career development, our associates are inspired and encouraged to achieve their goals while creating unforgettable memories for our guests. The Waterfront Beach Resort offers a great platform to begin or enhance your hospitality career. Discover new opportunities and hone your skills in an inviting workplace on the shores of the Pacific Ocean. We are always looking for passionate people who will embrace our promise in providing the finest hospitality to ensure our guests feel cared for and valued. We believe in helping our employees achieve the perfect work/life balance for optimal growth. WHAT WE LOOK FOR Individuals who are passionate about hotels and hospitality. Those people who strive to provide the best guest experience to each guest and will stop at nothing to do so. We look for individuals with innate traits such as charisma, personality, integrity, and camaraderie to be a part of a winning team. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. HOW WE'RE DIFFERENT A "family-like" work environment with over 30 years of excellence in hospitality will allow you to reach the highest levels of professional development. "One Team, One Dream" is our motto, and we live by it every day. We are only good as the company we keep, and it shines through in everything we do. BENEFITS At The Waterfront Beach Resort, you can learn, grow, and succeed. Work steps from the ocean alongside dedicated and driven hospitality professionals - Become part of an award-winning team at The Waterfront Beach Resort. - Benefit eligibility for Full-Time associates on the first of the month following 60-days of employment. (Medical, Dental, Vision, Voluntary Life Insurance, Aflac supplemental insurance, and Pet Insurance) - Access to Go Hilton team member travel program. - 401(k) or Roth 401(k) Retirement Plan with up to 4% company match. - Seven (7) Paid Holidays: New Year's Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & Christmas Day. - Vacation accrual of two (2) weeks for Full-Time associates & one (1) week for Part-Time associates after completion of one year of employment. - Complimentary meals during working hours. - Complimentary parking during working hours. - Participate in Waterfront Wellness activities once a month through hosted stretching & yoga flow classes. - Engage in Waterfront Recognition Programs. (Service from the Heart cash rewards, department appreciation celebrations & be eligible to be nominated for Associate of the Quarter/Year) One Team, One Dream!

Our Hampton Inn & Suites Buena Park is currently seeking experienced Night Auditors. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns ! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities: Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay Balance & account for all daily cash and charge transactions Review & analyze all adjustments Post room, tax and miscellaneous charges to guest folios Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers Inform general manager of control issues Follow audit binder and checklist required for duties and timelines Ability to multi-task and prioritize Flexibility- must anticipate regularly scheduled weekend and evening hours Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience: High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist; OR 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major Our Perks & Benefits: Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. Health Coverage Medical, Dental, and Vision insurance Ancillary Benefits to support your well-being 401(k) with company contribution Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) Paid Sick Leave to take care of yourself when needed (based on FT or PT status) Career Growth & Support On-the-job training and mentorship Clear pathways for advancement within the company Extra Perks Associate Referral Program - get rewarded for bringing in top talent Hotel Discounts - enjoy the exclusive rates at our properties Daily Pay - Access to your pay when you want it! #HCareers ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice. For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants. Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.

Job Description Friday & Saturday Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Computes, records, and verifies numerical data for use in maintaining accounting records by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Keeps accurate accounts of cash, checks and credit transactions • Handles confidential information, including guest records, with a high degree of integrity • Makes daily deposits (as applicable) • Verifies room charges and rates; verifies register has appropriate starting cash • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report • Submits reports to corporate office as appropriate • Monitors room availability • Blocks rooms and handles guest requests • Performs and documents security walks on a regular basis • Has a thorough knowledge of emergency procedures and implementation of procedures • Prepares continental breakfast on time; replenishes breakfast items as needed • Performs duties of a Guest Service Agent, including laundry functions as directed • May be required to make management decisions in manager's absence • All other duties as assigned What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Compensation: $19.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $19.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Compensation: $19.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Description Night Auditor-Hotel Desk- Overnight position-Part Time Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Depending on employment status Paid vacation SUMMARY Computes, records, and verifies numerical data for use in maintaining accounting records by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Keeps accurate accounts of cash, checks and credit transactions • Handles confidential information, including guest records, with a high degree of integrity • Makes daily deposits (as applicable) • Verifies room charges and rates; verifies register has appropriate starting cash • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report • Submits reports to corporate office as appropriate • Monitors room availability • Blocks rooms and handles guest requests • Performs and documents security walks on a regular basis • Has a thorough knowledge of emergency procedures and implementation of procedures • Prepares continental breakfast on time; replenishes breakfast items as needed • Performs duties of a Guest Service Agent, including laundry functions as directed • May be required to make management decisions in manager's absence • All other duties as assigned What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all Nights Shift staff. Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Greens standards Operations Analysis & Reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Greens Splash Report Front office room inspection reports Competition survey Newspaper review for lead generation Operations statistics report - labor cost/room, etc. Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area. Act as the Manager on Duty (MOD). The ideal candidate will: Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system. Be proficient and a champion of the Simple Hotel property data system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as the credit card machine, copier, and fax. Inform the General Manager of any unique situations or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by mail, telephone, fax, and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Effective Communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance. Open with praise, discrete with criticism.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Thank departing guests, verify accurate billing, and encourage return visits. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Ability to independently work during overnight hours About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer. Notice of Collection for California Applicants: ***********************************************************

Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Join our team at the Westlake Village Inn & Spa! The Hotel Night Auditor is responsible for overseeing hotel operations during the overnight shift. This role collaborates with team members across all departments to ensure service standards are met and guest satisfaction is maximized. General Responsibilities: · Manage all activities at the Front Desk during the overnight shift. Ensure communications and follow-up with day shift on any problems, guest requests or special requirements. · Handle all guest relocations according to Hotel policy. · Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism. · Assist customers in all inquiries in connection with hotel service, hours of operations, key hotel personnel, in-house events, directions, etc. · Respond to all guest requests in an accurate and timely manner. Interaction with guests will be in person or via telephone. · Coordinate arrivals, departures and billing requirements. · Assure that all financial and credit procedures are followed. Follow up on credit issues. Review all paid outs and rebates and direct bill accounts. Check day shift work to ensure that all transactions are reconciled with proper approvals. · Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees. Respond swiftly and effectively in any hotel emergency or safety situation. · Check guests in and out in an efficient and friendly manner ensuring that the correct rate is charged for the room. Check guests out of the hotel, ascertain guest's satisfaction, post late charges and present bill to guest. Settle bill accurately through credit card or cash transaction. · Utilize a computer system to check guests in and out of rooms, running daily reports and night audit reports and selecting and blocking rooms for arriving guests. Requirements Desired Skills and Experiences: · Minimum one-year experience as a night auditor (Preferred) · Excellent communications skills using the English language. · Friendly, outgoing personality. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions so this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Able to sit and stand walk, hear and talk for long periods of time · Must be manually dexterous able to use hands, fingers and arms for extensive periods of time · Ability to move freely inside and outside of the facility to assist guests as necessary · Able to lift can carry up to 25 pounds Salary Description $22.00 per hour