Night auditor jobs in Apple Valley, CA - 30 jobs

Job Description AT Towne Place Suites Loma Linda, every team member plays a vital role in our mission to Soar to Success. As a Night Auditor, you are the guest's first impression and will provide the key to a smooth overnight operation - the Ground Control of our hospitality experience - ensuring every arrival and departure is smooth, memorable, and consistent with our Wings of Excellence standards. Night Auditors serve as the first point of contact for guests and play a vital role in ensuring the smooth overnight operation of the hotel, handling guest accounts, and providing exceptional guest services during nighttime hours. This position upholds the Hotels' commitment to hospitality excellence by delivering professional, friendly, and efficient service that embodies our brand values of ownership, accountability, and guest-first culture. Key Responsibilities Include:Guest Experience Greet all guests with warmth and professionalism upon arrival and departure. Perform late night check-ins and check-outs efficiently, accurately, and in accordance with brand and Sagemont Hotels standards. Ensure guest satisfaction by anticipating needs and resolving issues promptly with empathy and discretion. Promote hotel amenities, local attractions, and Sagemont programs to enhance the guest experience. Handle all guest complaints or concerns professionally, escalating as needed to the Front Desk Manager or General Manager. Reservations & Financial Transactions Manage room assignments, rate verifications, and payment authorizations accurately in the Property Management System (PMS). Assist with same-day reservations, group check-ins, and modifications as needed. Perform nightly audits of guest accounts, ensuring accuracy and completeness of all financial transactions. Balance daily revenue reports, including cash, credit, and other payment methods. Prepare and distribute detailed reports for management review. Ensure the front desk area is organized, clean, and welcoming for guests arriving or departing during night hours Communication & Coordination Maintain clear communication with hotel departments via hotel channels. Document all key guest interactions, incidents, and shift details in the Front Desk Log per Hotels SOP. Respond promptly to calls, emails, and internal messages using approved communication systems. Compliance & Brand Standards Adhere to all Hotels policies, brand training, and safety procedures. Maintain a clean, organized, and professional front desk workspace at all times. Uphold confidentiality of guest and company information in accordance with data privacy laws and brand policies. Work Environment & Schedule This position requires flexible availability, including weekends and holidays. This position works as one part of the Hotel team and shares in our culture. Uniform and appearance standards must be maintained at all times per the Hotels policy. Qualifications High school diploma or equivalent required; college coursework in hospitality preferred. Minimum 1 year of front desk or night auditor experience (hotel experience strongly preferred). Proficiency with PMS systems (Hilton OnQ/PEP, Marriott FOSSE, Choice ChoiceADVANTAGE, or IHG Opera Cloud preferred). Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask in a fast-paced environment while maintaining composure and professionalism. Sound Interesting? Apply today!

Job Description Friday & Saturday Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Computes, records, and verifies numerical data for use in maintaining accounting records by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Keeps accurate accounts of cash, checks and credit transactions • Handles confidential information, including guest records, with a high degree of integrity • Makes daily deposits (as applicable) • Verifies room charges and rates; verifies register has appropriate starting cash • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report • Submits reports to corporate office as appropriate • Monitors room availability • Blocks rooms and handles guest requests • Performs and documents security walks on a regular basis • Has a thorough knowledge of emergency procedures and implementation of procedures • Prepares continental breakfast on time; replenishes breakfast items as needed • Performs duties of a Guest Service Agent, including laundry functions as directed • May be required to make management decisions in manager's absence • All other duties as assigned What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hampton Inn & Suites in Rancho Cucamonga. The salary for this position is $19.00 USD per hour. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Job Description Night Auditor-Hotel Desk- Overnight position-Part Time Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Depending on employment status Paid vacation SUMMARY Computes, records, and verifies numerical data for use in maintaining accounting records by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Keeps accurate accounts of cash, checks and credit transactions • Handles confidential information, including guest records, with a high degree of integrity • Makes daily deposits (as applicable) • Verifies room charges and rates; verifies register has appropriate starting cash • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report • Submits reports to corporate office as appropriate • Monitors room availability • Blocks rooms and handles guest requests • Performs and documents security walks on a regular basis • Has a thorough knowledge of emergency procedures and implementation of procedures • Prepares continental breakfast on time; replenishes breakfast items as needed • Performs duties of a Guest Service Agent, including laundry functions as directed • May be required to make management decisions in manager's absence • All other duties as assigned What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hampton Inn & Suites in Rancho Cucamonga. The salary for this position is $19.00 USD per hour. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all Nights Shift staff. Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Greens standards Operations Analysis & Reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Greens Splash Report Front office room inspection reports Competition survey Newspaper review for lead generation Operations statistics report - labor cost/room, etc. Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area. Act as the Manager on Duty (MOD). The ideal candidate will: Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system. Be proficient and a champion of the Simple Hotel property data system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as the credit card machine, copier, and fax. Inform the General Manager of any unique situations or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by mail, telephone, fax, and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Effective Communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance. Open with praise, discrete with criticism.

As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! The night auditor will perform reconciliations of the day's financial transitions and function as a front desk agent overnight. The night auditor will also serve as the hotel's manager on duty overnight.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Are you the One? If you are a Front Desk Agent with experience handling front office reception and administration duties, this may be the opportunity for you! Primary Functions Ability to work 5 days a week and a minimum of 40 hours per week. Greet visitors warmly and make sure they are comfortable Ensure reception area is tidy Coordinate mail flow in and out of office Coordinate office activities and able to travel between stores if needed to Computer skills, able to maintain files, scanner and take detailed phone messages Efficiently handling money, checks, and other types of payment received for products sold, if need to in the future. Allow to perform a variety of duties at once Efficiently perform multi-function operations and maintain property and equipment. The ideal candidate: Responsible for handling front office reception and administration duties Reliable transportation & Valid Driver License Legally eligible to work in the United States Ability to communicate (orally and in writing) in English What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma or equivalent of the same Multi-task, detail-oriented, remain service-centric Must be able to work alone. Comply with all standards. Manage time effectively Work as a team member Well-groomed and professional appearance. Good listener. Emphatic and tolerant. Rational, prudent and practical. , remain service-centric Must be able to work alone. Comply with all standards. Manage time effectively Communicate with guests and co-workers in a friendly and helpful professional manner. Work as a team member Assist with guest issues, being professional, and maintaining a hospitable caring attitude. Well-groomed and professional appearance. Effective communication skills. Good listener. Emphatic and tolerant. Rational, prudent, and practical.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174'. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. What are we looking for? Qualifications: High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $17.50 - $17.50 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provide accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Assist servers in various steps of service including the removal of dishes and tableware and preparing tables in a professional manner for new guests. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Greeting and seating guests, presenting menus to guests, informing them of special menu items Working in a team environment with the ability to be an effective team player Maintaining adequate knowledge of locations food offering and preparation Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations Taking guest information and quoting wait time to guests accurately when tables are not immediately available Planning reservations and waitlist parties in advance, at or within the given time or time frame Reviewing the floor plan to assess current and upcoming table availability changes Observing tables and keeping track of clean, dirty, and occupied tables Cleaning, organizing, and stocking menus at the front desk Answering the phone in accordance with Company standards; answering questions concerning the menu and restaurant Assist food servers by removing used or unnecessary items from guests table; providing initial beverage service; bussing table and resetting for new guests Interacting with guests entering and departing, ensuring a positive dining experience Filling to go orders, if applicable, according to food and beverage specifications and preparation, and packaging standards Maintaining restrooms throughout shift Supporting food servers and kitchen staff in other duties as required Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy Display integrity and honesty in all aspects of your employment Performing other duties as directed Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Ability to remain calm while working under pressure in a fast-paced environment. Ability to act with integrity and professionalism Must possess proficient ability to communicate in English in an oral and written format. Ability to absorb and retain information quickly; ability to pass menu related tests California food handlers card required Basic mathematical skills; ability to handle cash to make change Basic reading and writing skills Basic computer skills Multi-task oriented MINIMUM QUALIFICATIONS NEVADA - Must be 18 years of age or older at the time of application Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Must be able to suggestively sell food and beverage items PREFERRED QUALIFICATIONS One or more years of full-service restaurant experience PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the team member is standing the entire shift. A seat is made available at the front desk for those coordinating or greeting. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk; sit; and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. NOTE This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.

Job Description Centrelake Imaging, a Rezolut company, is seeking a Patient Scheduler to join our team! Who is Rezolut & Centrelake? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. Centrelake Imaging is a full-service, all digital radiology network in Southern California. Our practice was founded in 2006 in Ontario, CA by a team of experienced medical practitioners focused on delivering high quality and affordable diagnostic imaging services including vascular and interventional procedures. We pride ourselves on our continuous efforts in building our reputation while delivering exceptional patient care. This dedication is supported by our use of advanced technology coupled with the skills and expertise of highly qualified radiology professionals. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Essential Functions of a Patient Scheduler Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests. Provide the first available appointment by matching patient preferences with specific scheduling guidelines. Collect and coordinate accurate basic registration, demographic, and insurance information. Process multi-channel messages related to patient and physician requests. Functions as a team member to organize and prioritize responsibilities to complete daily work assignments. Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed. Education and Experience High School degree or equivalent Minimum of 1 year of prior medical scheduling experience preferred. High proficiency of PC systems, tools, and applications. Knowledge of radiologic procedures and standards (a plus Highly skilled in maintaining strong relations with providers and patient Knowledge of CPT and ICD-10 Code Medical billing, Insurance verification experience (a plus) Must be able to multi-task in a fast-paced environment, work well under pressure Bilingual English/ Spanish is mandatory What We Offer Immediately accrue PTO as you work! (Full Time) 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances for full-time employees 401(k) Retirement plan Employee Assistance Program Rezolut University, a career pathways program to help further your career! Position Type/Expected Hours of Work Full Time

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Compensation: $17.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

We are looking for a responsible Front office Agent who will be joining our reception Team, acting as our company's ‘face' and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities according to daily checklists. You should possess a pleasant personality together with a dynamic professional attitude to achieve customer service and financial goals. You should also be able to deal efficiently with complaints and have a solid customer service approach. Front Office Agent /Driver responsibilities are: Manage front desk day to day activities, ensure prompt reply to guest calls, requests and resolve guest issues and complains. Ensuring timely and accurate check-in prompt in attendance and committed to excellence in performance. Complete all training required by brand standards. Handling complaints and specific customers requests. Monitoring stock and replenish office supplies and troubleshooting emergencies Managing mail distribution. Handling cash and shift Open/Close process. Managing guest records and issue guest folios upon request. Overseeing the compliance with company's policies and security requirements. Drive hotel Shuttle to and from airport and any other areas approved by management. Front Office Agent / Driver requirements are: 1 year experience of working on a Front Desk, Reception, or any other customer service related position, Hilton Experience is desired but not required. Profound experience in customer service, front office operation and basic bookkeeping procedures. Good experience with office machines (such as fax machines and printers) Good practical knowledge of MS Office, particularly Excel and Word, and proficiency in English (oral and written) Strong communication and interpersonal skills Good organizational, multitasking and problem-solving skills High School diploma; additional certification will be a bonus

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Essential Functions and Responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. Communicate effectively with guests and fellow team members. Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing DKN's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner. Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel. Deliver DKN's "Home Away From Home" experience Perform other duties as assigned, requested or deemed necessary by management. *Management retains the discretion to add or change the duties of the position at any time. * Supervisory Responsibility: None Independent Judgment Used: Often within the guidelines established by management and to the extent of operating within the Company policies and procedures. Working Conditions/Environment: Front desk/lobby area. Access to entire interior and exterior of property. Qualifications Knowledge/Education/Experience: Minimum of one (1) year or related experience preferred. Knowledge of hotel front desk operations and procedures desirable. Skills/Abilities/Other Requirements: English speaking. Good customer service, communication skills (written and verbal) and attention to detail. Ability to prioritize, organize and make good judgments. Basic accounting procedures, typing, cash register and computer skills. Dependable. Physical Requirements: Standing for long periods of time. Frequently walking indoors, outdoors, up and down stairs, sitting, bending, stooping, twisting, reaching, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Additional Comments: Must be aware of the importance of safety and security. Endeavor to be conscious of safety and security at all times. Living the DKN Values' behaviors Friendly and courteous to guests and fellow team members at all times.

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all Nights Shift staff. Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Greens standards Operations Analysis & Reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Greens Splash Report Front office room inspection reports Competition survey Newspaper review for lead generation Operations statistics report - labor cost/room, etc. Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area. Act as the Manager on Duty (MOD). The ideal candidate will: Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system. Be proficient and a champion of the Simple Hotel property data system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as the credit card machine, copier, and fax. Inform the General Manager of any unique situations or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by mail, telephone, fax, and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Effective Communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance. Open with praise, discrete with criticism.