Night auditor jobs in Austin, TX - 133 jobs

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Hyatt Place Austin Airport in Austin, TX. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program $19 hourly rate

Who this job will appeal to A team player with a great with a smile and who absolutely LOVES people! What you will be doing You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner. Responsible for night audit checklist, posting all daily rate transactions, processes the end of day credit cards and putting together the hotel's daily financial data Requirements Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk, hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 10 pounds, and stand for long periods of time. **Must be able to work 11pm-7am, weekends/holidays** Education & Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Hotel Experience Preferred Benefits Medical / Dental / Vision PTO 401K Hotel Discounts Competitive Pay An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Full-time Description TITLE: Night Auditor DEPARTMENT: Front Office REPORTS TO: Front Office Manager Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, snack area, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES · Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. · Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. · Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. · Balance and close all bank ticket codes, daily. · Run night audit final after insuring all revenues are in balance nightly. · Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. · Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. · Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. · Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. · Perform the duties of a Front Desk Clerk including express checkouts. OTHER RESPONSIBILITIES · All other duties as assigned, requested or deemed necessary by leadership. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At G Lodging, our core values which provide a guide for our decisions are: · Do the Right Thing : demonstrate empathy, honor and integrity in all that we do. · Think We, not Me: Together as a team we reach new heights in our work and community. · Be Your Best Self : We are engaged, move with purpose, and serve with enthusiasm. · Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties. CORE COMPETENCIES Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include: · Integrity and Respect · Communication · Innovation · Teamwork and Relationships · Hospitality · Job Excellence Requirements POSITION QUALIFICATIONS Education/Formal Training High School diploma or equivalent experience. Experience Previous hotel experience, preferred. Accounting background preferred, but not required. Knowledge/Skills · Ability to operate personal computer, cash register and calculator. · Ability to compile facts and figures. · Telephone and guest relations etiquette and skills. · Moderate hearing required to communicate with guests. · Excellent vision required for viewing of CRT screen. · Excellent speech communication skills required to communicate with guests over the telephone. · Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, · Mobility - must be able to reach all areas of hotel to assist clients. · Prolonged standing. · Occasional carrying and lifting of files and office items up to 25 lbs. Environment · Prolonged standing at indoor, thermostatically climate-controlled workstation under florescent lighting. Work inside 95%

The Night Auditor balances all hotel and restaurant transactions daily and assists guests efficiently, courteously and professionally in all Front Desk-related functions providing excellent guest service. We are looking for a candidate who has excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. DUTIES AND RESPONSIBILITIES: Answer telephone within three rings, provide answers to questions accordingly or transfer as needed. Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Maintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests listed on reservation with proper ID. Report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property. Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the hotel and owner against liability and fraud. Audit, balance, post and report on front desk cash and credit operations. Run the night audit final, after ensuring all revenue is in balance. Attend to guest needs at the front desk. Night Auditors are to complete all Front Desk/Guest Services Agent functions, in addition to accurately recording all revenue and statistics, completing daily and Housekeeping reports. Respond to all radio calls immediately. Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling procedures Open and close shift correctly. Make cash drops in accordance with proper cash handling procedures. Ability to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures. Audit guest accounts to ensure that room rate and coding is correct and consistent. Audit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract. Ensure accuracy in audit process of posting room and tax to all active guest accounts. Run all computer reports to complete gross revenue report worksheets. Communicate and work as a team with other departments as needed Ensure all credit cards, cash, and change fund are balanced throughout each shift. Develop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits. Refer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services. Communicate with incoming staff and management by recording information daily report. Inform management of any guest or system-related problems. Print the guest folios for express checkout and ensure that they are being placed under the guest's door at the appropriate time. Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift. Report problems regarding finances, the audit, guest relations and security promptly to the appropriate manager or General Manager. Reconcile daily gift shop revenue and print applicable reports. Restock gift shop as necessary. Forward Lost & Found inquiries to Housekeeping/Loss Prevention Department. Ensure security and confidentiality of all guest and hotel information and material. Maintain a clean and orderly work area in accordance with hotel standards. Attend work on time as scheduled and adhere to attendance policy. Wear uniform, including nametag at all times in accordance with the Standards of Appearance. Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. Promote teamwork and associate engagement. Adhere to all work rules, procedures and policies established by the company. This includes but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Train new front desk/guest services agents and night auditors Perform additional duties as required. Qualifications KNOWLEDGE, SKILLS & ABILITIES Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with team members both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Must have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel. QUALIFICATIONS: Minimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required Must possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English PHYSICAL REQUIREMENTS: Working extended hours may be required as needed Regularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl Work on a computer for extended periods of time, approximately 8+ hours per day Lifting (rarely) up to 50 lbs.

←Back to all jobs at TownePlace Suites Austin Round Rock Night Audit TownePlace Suites Austin Round Rock is an EEO Employer - M/F/Disability/Protected Veteran Status Night Auditor REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager ABOUT TOWNEPLACE SUITES ROUND ROCK The TownePlace Suites Round Rock, managed by Vista Host Management & Development Company, offers all-suite accommodations for extended stays, conveniently located near major businesses and shopping areas in Round Rock, Texas. With a complimentary breakfast, outdoor pool, and fitness center, the hotel is ideal for business and leisure travelers looking for a comfortable stay. POSITION SUMMARY The Night Auditor is responsible for attending to guest needs, balancing daily revenue and expense transactions, and performing front desk duties during the night shift. This role involves providing exceptional customer service, resolving guest issues, and ensuring the accuracy of financial records to maintain smooth hotel operations. WHO IS THIS POSITION FOR? The Night Auditor role is best suited for someone who: • Enjoys working independently during night hours and has strong problem-solving skills. • Has a high level of attention to detail, especially when handling financial transactions and accounting tasks. • Is capable of providing excellent customer service while managing various front desk duties. • Thrives in an environment that requires multitasking and ensuring guest satisfaction overnight. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • 401k. • Life / STD Insurance. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service, making guests' overnight stays comfortable and meeting team and brand goals. • Perform quality assurance (QA) requirements for the front desk department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding security, cash handling, and guest relations. • Act as the night manager on duty, handling guest requests, questions, and issues throughout the hotel. • Verify the accuracy of all allowances, corrections, and miscellaneous vouchers during the night shift. • Balance all credit card transactions, prepare deposits, and verify in-house and closed accounts. • Conduct the property management night audit system, closing the current business day and opening the new day. • Manage guest complaints, documenting requests and issues, and ensuring timely resolution and guest satisfaction. • Organize and complete end-of-shift paperwork, phone reports, restaurant paperwork, wake-up call reports, and audit packs. • Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Perform other duties as assigned by management to support overnight operations. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Strong attention to detail and the ability to manage financial transactions accurately. • Willingness to work night shifts, including weekends and holidays. Please visit our careers page to see more job opportunities.

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $15-$16/hr Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

A Night Auditor provides excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A night auditor handles late night check-ins, manages guest requests and accepts reservations. ESSENTIAL JOB FUNCTIONS Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities Take steps to ensure the greatest guest satisfaction possible Respond to situations as they arise and manage guest conflict Operations: Inspect studios and public spaces daily according to company and brand standards Be able to respond effectively and according to procedure in times of emergency Ensure all policies and procedures are accurately followed at all times Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events Respond to guest service calls efficiently and expediently Ensure safety of building and occupants; contacting emergency services/law enforcement when needed Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision Review Studio Inventory daily to ensure maximization of studio revenue Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue Follow revenue management guidelines as directed by supervision ADDITIONAL DUTIES Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision All other duties as assigned by supervision SPECIAL OPERATIONAL FUNCTIONS GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available.

SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

All Candidates Must Be 21 Years Of Age And Have A Valid Driver License. Previous Hotel Front Desk And/Or Night Audit Experience Preferred. Requires Occasional Shuttle Driving Shifts vary depending on the needs of the hotel but all candidates must be willing to work at least two (2) Night Audit shifts per week. Summary of Essential Job Functions Approach each guest interaction with the mindset of exceeding guest expectations. Driving the hotel shuttle as necessary or required. Embrace the Cambria culture personifying it in daily interactions with guests and co-workers alike. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant, fitness center and pool hours, and local attractions. Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate. Help create an energized environment as a participating member of the Front Desk team. Embrace the Sheraton culture, striving to exceed guest expectations at every opportunity. Promote the guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer. Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery. Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Do your part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention. When necessary, assist the AM Comp Ambassador with the duties of the morning breakfast including set up, food monitoring, cleaning tables, and breaking down the breakfast. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Must be willing to drive the hotel shuttle as necessary or required Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Must be able to stand and exert well-paced ability for up to 4-hours in length at a time. Ability to spend extended lengths of time viewing a computer screen. Must be able to lift up to 15-lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential! Pay is $18.00 per hour for part-time shifts. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor and potential homebuyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. These are the qualities we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties * Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property * Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc. * Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel) * Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily * Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe * Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience * Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler * Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications * At least 1 year of similar role or customer service / facing role * Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities. * Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: Vacation and Paid Time Off Hotel discounts at brand properties Holiday Pay for worked holidays Birthday Pay: A full paid day on your birthday! Referral bonuses Job Summary As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. Essential Functions Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience. Handles confidential information, including guest records, with a high degree of integrity. Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy. Responsible for cash drawer contents and transactions during shift. Maintains and updates accurate records using the hotel's systems, such as the PMS system. Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies. Ensures common areas/entryway/lobby is clean, neat and orderly. Job Responsibilities Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met. Seek feedback from guests to identify areas for improvement and relay compliments to the team. Execute check-in/check-out processes with accuracy and efficiency. Manage reservations, cancellations, and room assignments to optimize occupancy. Ensures reservation and billing accuracy. Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests). Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties. Maintain an organized and tidy front desk area, contributing to an overall positive guest impression. Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations. Collaborate with team members to find solutions and prevent recurring problems. Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Escalate complex issues to the appropriate supervisor or department when necessary. Performance Metrics Note: This also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: Understanding and timely completion of essential functions & job responsibilities and their impact on the organization. Goal accomplishment and problem solving by being resourceful and applying your knowledge. Communicating effectively and fostering positive relationships with all other colleagues. Attending work on time as scheduled and adhering to attendance policy. Understanding and following processes and procedures for documentation and communication of important information. Guest Service Scores regarding Loyalty Recognition, Overall Arrival Experience, and Overall Service. Qualifications High School Diploma or GED Proficiency in Microsoft Office programs Must be available to work morning and evening shifts Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms. The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Independence Title in the Austin area (Dripping Springs Office), a wholly owned subsidiary of Anywhere Integrated Services, is seeking an Escrow Support/Front Desk . Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions. The Escrow Support/Front Desk is responsible for: All receptionist responsibilities (answering phones, greeting visitors, lobby set-up, process deliveries and mail) Assisting with opening the new customer/client files into the database system Office supplies, work/copy room upkeep Assisting Escrow teams with whatever is needed Truly Remarkable Service: We are looking for a friendly, outgoing, sharp, well-organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions. Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers. Benefits: On a personal and professional level, here's just part of what you'll enjoy: Career growth opportunities Training and Development Medical/Dental/Vision Paid Holidays and Vacation 401(k) Matching Program Corporate Discounts Employee Assistance Program Tuition Reimbursement Adoption Assistance Qualifications: A High School diploma or equivalent is required A minimum of one year of administrative experience is required Experience in the real estate industry is preferred (title/escrow/real estate/property management) Microsoft Suite proficient Must be able to work at location (this is not a work remote position)

TITLE: Night Auditor DEPARTMENT: Front Office REPORTS TO: Operations Manager Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, snack area, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by leadership. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At G Lodging, our core values which provide a guide for our decisions are: Do the Right Thing: demonstrate empathy, honor and integrity in all that we do. Think We, not Me: Together as a team we reach new heights in our work and community. Be Your Best Self: We are engaged, move with purpose, and serve with enthusiasm. Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties. CORE COMPETENCIES Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include: Integrity and Respect Communication Innovation Teamwork and Relationships Hospitality Job Excellence Requirements Education/Formal Training High School diploma or equivalent experience. Experience Previous hotel experience, preferred. Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled workstation under florescent lighting. Work inside 95%

Overnight Guest Services Ambassador (GSA): The Nighttime Operations Anchor! Your Challenge: Command the Front Desk and Ensure Seamless Guest Experience and Security During Overnight Hours! Ready to be the reliable anchor for our guests and property during the critical overnight hours? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Overnight Guest Services Ambassador (GSA)! This is a vital overnight, multi-faceted role where you are the sole "face" and operational authority for the hotel, ensuring an excellent and secure guest experience by conducting front desk operations with efficiency and thoroughness. You'll manage guest relations, safety protocols, and essential support tasks while demonstrating your commitment to our value to "Do the Right Thing." Core Duties: Overnight Guest Relations & Front Desk Operations As the Overnight GSA, you are the operational pivot, responsible for maintaining high standards of service and security throughout the night. Key Responsibilities Include: Exceptional Guest Relations (Night Shift): Provide an excellent guest experience for all arriving and in-house guests. Manage guest conflict and respond to situations as they arise during quiet hours. Front Desk Coordination: Coordinate front desk operations such as late check-ins, early check-outs, reservations, and security checks. Respond to guest service calls efficiently and expediently. Safety & Emergency Response: Ensure safety of the building and occupants; contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspections & Compliance: Inspect studios and public spaces overnight according to company and brand standards. Ensure all policies and procedures are accurately followed at all times. Sales, Revenue & Cross-Functional Support You play a direct role in preparing the property for the next business day and contribute to financial success. Revenue Management: Review Studio Inventory daily overnight to ensure maximization of studio revenue. Follow revenue management guidelines as directed. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue. Administrative & Documentation: Document work activity using the appropriate log and according to policy, accurately recording all overnight events. Support Duties: Perform Laundry Duties, including sorting, washing, drying, and folding of company linen and terry, as well as general cleaning/maintenance of the laundry facilities. Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision. Shift Requirements and Qualifications This role requires extreme reliability, independence, and an ability to work overnight hours. Overnight Commitment: GSAs are required to stay on site for their entire shift until relieved. A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available. Qualifications & Essential Skills Skills: Must have effective communication with staff and guests, effective conflict management, and effective negotiation and sales skills. Abilities: Ability to read, comprehend, and follow written procedures. Must be able to respond calmly in situations of conflict and stress, adapt to changes in daily work, and problem solve in a timely manner. Are You Our Next Nighttime Operations Anchor? If you are dependable, thrive working independently overnight, and possess the necessary composure and dedication to service, we want to hear from you! This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces