Night auditor jobs in Baltimore, MD

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. This is a full-time night auditor position requiring flexibility for some weekends and holidays based on business needs. The hourly rate is $24.00/hr. Responsibilities: Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Required Skills and Experience: High school diploma or GED required. 2+ years prior guest service experience required, preferably in a hospitality setting. 1+ yr prior night audit (hotels) or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled $24 - $24 an hourB. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/DisabledWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Temporary Description At MCC, we are not just another hotel. We are a culture and a closely knit team. We believe in respect for our customers and our employees, in openness and honesty, and more importantly, no drama! This is why many of our employees have been on the team for 5, 10, 15 even over 20 years! There is no other hotel and conference center like the Maritime Conference Center for employee retention, providing a positive workplace experience, and where customer come back again and again! Over 80% of our customer base is repeat business. If hospitality is in your blood, you are in the right place. But we have only two catches to land your next best job ever - you must like to have fun and you have hotel front desk experience. We want the best of the best for our customers and our team. Is that you? Requirements RESERVATIONS AND FRONT DESK Pre-block guest rooms based on available floors. Assist with sales/upkeep of the retail outlet Deliver VIP Welcome Amenities to guest rooms. Check guests in and out and assign proper credentials Check to make sure all financial data, customer information data, and proper forms of payment/posting information is correct. Ensure that all relevant information is blogged on the Front Desk Daily Shift Blog in MS Teams. Take reservations over the phone Work with off-site hotels during oversell conditions. Make certain front desk and front office areas remain neat and tidy. Other duties as assigned. DESIRED QUALIFICATIONS: Minimum 2 years Hotel Front Desk Experience High School Diploma or equivalent. Comfortable with Microsoft Office, Hospitality systems and POS systems.

Why You'll Love Working With Us At Marriott Owings Mills, we believe in providing not just a job but a career filled with opportunities to grow and make an impact. As part of the Crescent Hotels & Resorts community, you'll be supported by a culture that values teamwork, innovation, and service excellence. What You'll Do As a Night Auditor, you will: Deliver outstanding guest service by greeting and assisting guests during overnight hours. Balance daily transactions, verify and post financial data, and prepare accurate reports. Act as the overnight ambassador, responding promptly to guest inquiries and ensuring a safe, welcoming environment. Manage late-night check-ins, check-outs, and reservations with precision and efficiency. Collaborate with other departments to ensure smooth transitions between shifts. What We're Looking For A hospitality enthusiast with prior experience in front desk operations (preferred but not required). Someone with excellent attention to detail, a knack for problem-solving, and the ability to work independently. A professional with strong communication and organizational skills. A team player with a flexible schedule, available to work overnight shifts, weekends, and holidays. What We Offer Competitive pay and benefits package, including health, dental, and vision insurance. Guest Room Discounts, including discounted rates at Marriott properties worldwide. A positive and supportive work environment where your contributions are recognized and valued. Opportunities for career growth within Crescent Hotels & Resorts. Be Part of Our Story At Marriott Owings Mills, we don't just offer a place to work - we offer a place to grow, thrive, and be part of something extraordinary. As a Night Auditor, you'll play a key role in ensuring our guests have memorable stays while contributing to the smooth operations of our hotel. Marriott Owings Mills is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job Description The Study at Johns Hopkins is currently seeking a Night Auditor, to provide genuine hospitality and highest quality of service to our guests. This position will be responsible for overnight operations of the front desk while balancing entries and records of financial transactions under the direction of the Guest Service Manager and in alignment with brand standards. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Provide the highest and most efficient level of hospitality and customer service expected by our guests. Complete the guest check-in and check-out processes, which includes assigning guests their rooms and facilitating payment. Maintains room inventory of vacancies, reservations, and assignments. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Coordinate with all departments of the hotel to manage guest requests, as well as answer general guest inquiries about the hotel and the surrounding area. Attends to guests needs and request, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues, and complaints. Regularly calculates and/or posts charges, receipts, cash payments and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Responsible for rolling the hotel's PMS system forward to the next business day, balances and audits the system for accuracy, and transmits credit card reports. Perform accordingly to the company handbook in regard to policies, procedures and regulations. Acts as the Manager on Duty during the early morning hours. Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: At least 1-year Night Audit experience preferred. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. Flexibility to work any shift including evenings, weekends and holidays. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. Ability to stand for long periods of time in an indoors with a thematically climate-controlled workstation. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University's Homewood Campus. As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR a6CV1AA2Ns

Job Description HOTEL REVIVAL is hiring for a Night Auditor Hotel Revival is 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact. What you'll do: Support all aspects of the guest experience Organize pre-stay communications and planning, working closely with internal departments to create seamless experiences for guests Check guests in and out for their stay in a confident, professional, and personalized manner Take hotel reservations accurately and efficiently; Maintain a comprehensive knowledge of hotel availability and current rates and/or special events Ensure immediate response is given to all guest comments and concerns and assist in implementing corrective measures when necessary Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts Audit and correct all guest charges and postings for the day Reconcile daily sales activity and close accounts in preparation for the next day Prepare and distribute daily reports Maintain accuracy with all accounting and billing procedures Ensure all calls are answered in a courteous, professional, and efficient manner; maintain an accurate log of calls and ensure completion of all items Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions Ensure open lines of communication with all departments and upper management at all times to ensure all hotel needs are met Collaborate with the operations leadership team to establish department goals and metrics Assist in supervising overnight team members as applicable Who you are: You have a High school diploma or general education degree (GED). 6+ months of related experience in the hospitality or service industry preferred. You are available to work overnight shifts. You believe in hospitality, deeply and passionately. You are proficient with administrative duties and have strong computer skills. You can pick up on software programs quickly. You know how important relationships are and you find joy in growing and maintaining new ones. You use your time wisely and are an expert in prioritizing and multi-tasking. You're thorough, have excellent communication, and pay close attention to detail. You're patient and able to remain calm in stressful situations. You have a strong work ethic and can work both autonomously and with a team. BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees: Up to 3 weeks of paid time off annually 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.

The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with us. This is an overnight position with a shift starting at 11pm and ending at 7am. Job Qualifications: Previous 1-2 years customer related experience, preferably in a Hilton property Proficiency in English (verbal and written), second language an asset Computer literate in Microsoft Window applications an asset OnQ system knowledge a plus Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day. Flexible schedule (Overnight is a must, Weekends & Holidays) Other duties as needed Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc. Ability to access and accurately input information into a computer using Excel software and other various software programs. Basic mathematical and calculator skills to prepare mathematical calculations without error. Office machines: operate calculator/10-key by touch, copier, fax, telephone. Must possess the ability to post and balance large amounts of charges efficiently and accurately. Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work. Maintain an open line of communication between guests, team members and management Job Functions: Post and balance all hotel work for each day. Prepare restaurant audits to breakdown and balance restaurant figures. Handle all computer end of day issues and problems that might occur throughout shift. Reconcile credit card system to daily transaction list from rooms. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Benefits We are looking to hire the most highly qualified people and provide a competitive benefits package which include: Paid Parental Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Accidental Death & Dismemberment Company paid Short Term Disability Company paid Long term Disability 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with us. This is an overnight position with a shift starting at 11pm and ending at 7am. Job Qualifications: * Previous 1-2 years customer related experience, preferably in a Hilton property * Proficiency in English (verbal and written), second language an asset * Computer literate in Microsoft Window applications an asset * OnQ system knowledge a plus * Strong interpersonal and problem-solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast-paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day. * Flexible schedule (Overnight is a must, Weekends & Holidays) * Other duties as needed * Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc. * Ability to access and accurately input information into a computer using Excel software and other various software programs. * Basic mathematical and calculator skills to prepare mathematical calculations without error. * Office machines: operate calculator/10-key by touch, copier, fax, telephone. * Must possess the ability to post and balance large amounts of charges efficiently and accurately. * Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work. * Maintain an open line of communication between guests, team members and management Job Functions: * Post and balance all hotel work for each day. * Prepare restaurant audits to breakdown and balance restaurant figures. * Handle all computer end of day issues and problems that might occur throughout shift. * Reconcile credit card system to daily transaction list from rooms. * In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Benefits We are looking to hire the most highly qualified people and provide a competitive benefits package which include: * Paid Parental Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid Long term Disability * 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves balancing financial transactions, providing exceptional guest services, and maintaining a welcoming environment for all guests. The ideal candidate will possess strong customer service skills and have a passion for the hospitality industry. Requirements: * Previous experience in guest services or front desk operations within a resort or hotel setting is preferred. * Strong customer service skills with the ability to engage positively with guests. * Proficiency in phone etiquette and handling phone systems effectively. * Multilingual abilities are a plus, enhancing communication with diverse guests. * Excellent attention to detail and organizational skills to manage financial records accurately. * Ability to work independently during overnight shifts while maintaining a high level of professionalism in hospitality. * A passion for providing outstanding guest relations and enhancing the overall guest experience. Benefits: We offer a competitive wage, Health and Dental insurance, company paid life insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

For Nearly 80 years, Sandy Cove Ministries has been a place where millions of people have connected with God and each other. We offer year-round signature programs designed to uplift and strengthen individuals and families, including summer vacation packages and a day camp for kids. We also contract with ministries and organizations, helping them create their own impactful retreats and events on our property. All of this happens at our breathtaking location on the headwaters of the Chesapeake Bay in North East, Maryland. With 150 guest rooms in our lodge and 220 beautiful acres, we offer guests authentic hospitality and the rest and renewal they crave. __________________________________________________________________________________________________________________________ Sandy Cove Ministries is seeking a full-time Night Auditor to join our team. This position will report directly to the Guest Relations Manager at our North East, Maryland retreat property. This position is responsible for processing and verifying financial transactions, providing excellent customer service and support, ensuring the safety of guests, and processing overnight audit procedures. General Purpose: Provide an enjoyable and safe experience for Sandy Cove guests so that they can connect with God and each other by providing services in a variety of roles where most needed. Role Qualifications: Personal relationship with Jesus Christ High school diploma Customer service experience (At least 1 year) Basic mathematical skills Working knowledge of Office 360 Essential Job Functions/Responsibilities: Complete daily tasks on the “Audit Responsibilities Checklist” which include balancing all cash, credit card, check, and gift certificate payments, processing “end of day” reports, and ensuring accuracy/completeness of inventory. Provide overnight customer service to guests and fulfill guests' requests Address guest concerns and ensure their safety and security Utilize a property management system to verify and reconcile check-in/check-outs and payments Prepare/verify guest packets and key cards for use and distribution Prepare for morning activities including check-outs, coffee for guests, etc. Perform all other reasonable tasks as assigned Compensation: Minimum: $15.00/hr. | Maximum $18.00/hr. Part-time Employee Benefits: 401(k) with employer match, meal privileges, discount in the Nook. Learn more about Sandy Cove by visiting *****************

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Organizational Structure REPORTS TO: Front Office Manager General Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Experience and Requirements Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.

Competitive wages based on experience; Talent is Welcomed! Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood! With our Its My Pleasure! philosophy we have become one of the Nation's fastest growing hotel development management companies. Summary Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Charge (PIC) during the overnight shift. Job Duties Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Transfers charges and deposits to master accounts. Closes necessary accounts at month end. Prepares final reports of all daily revenue summaries. Posts all room and tax revenues and late charges, including No-Shows. Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties) Changes system date. Follows all company policies and procedures as outlined in Policy Manual. Responsible for Life Safety Procedures and equipment Participates (at some properties) in Manager on Duty schedule. Additional duties may be added at any time at the discretion of management. Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including grooming, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. Fosters teamwork by offering assistance to others, as needed. Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. Recommends other Baywood properties to our guests, when appropriate. Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘It's Better at Baywood!' Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely View all jobs at this company

Job Description Night Audit Must have Saturday and Sunday Availability Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Property Description Lorien Hotel and Spa is a luxurious boutique hotel located in the heart of Old Town Alexandria, Virginia, offering a unique and exciting opportunity for job applicants looking to further their career in the hospitality industry. Our hotel is known for its elegant design, upscale amenities, and unparalleled guest service. As a team member, you will have the chance to work in a serene and tranquil environment, providing exceptional service to our discerning guests. With opportunities for career growth, professional development, and a supportive work culture, Lorien Hotel and Spa is the perfect place to advance your hospitality career. Join our team of dedicated professionals and be a part of creating unforgettable experiences for our valued guests. Apply now and take the next step in your hospitality journey with Lorien Hotel and Spa! #LorienHotel #AlexandriaJobs #HospitalityCareers #BoutiqueHotelJobs #TeamLorien Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

We're looking for a Part Time Night Auditor who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates well. This person will play a critical role in the Front Office team as they "hold down the fort" so to speak during the overnight shift, preparing their colleagues for the next day. This position is scheduled for 11 PM - 7 AM. This full-time position is non-exempt and reports to the Guest Services Manager. $21/hour Meet Hotel Hive! Hotel Hive opened its doors in January 2017 as DC's first Micro Hotel. We have a youthful vibe, where modern innovation meets historic character. We are extremely interactive with our guests; exceptional and personalized service is our top priority. Our goal is to provide a restful, unique, and innovative hotel experience for our guests before and after they buzz around DC. Who We Are Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 7 years. What You Will Be Doing Serve as the heart, mind, and soul of the hotel during the overnight shift Provide exceptional personalized customer service and experiences to guests. Live like a local. Knowledge of the neighborhood and city. Provide support to guest services leaders and the entire hotel team. Create a warm and welcoming atmosphere. Close the day functions of the hotel - account for daily activity by organizing and verifying information. Run/distribute daily reports for the hotel. What We're Looking For Think on your feet, use good judgement and problem solve in a fast-paced environment. Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. Exceptional communication skills both verbal and written. Knowledgeable in Microsoft Office. Open availability required. Must be prepared to work overnight shifts 11pm - 7am. What's In It for You Generous health, dental and vision insurance, plus 401K, all available on day 1! Access to free virtual fitness classes and discounted in-person memberships Gifted PTO + paid holidays Paid Parental Leave Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. LEARN + INNOVATE. Treat every day as an opportunity to grow. Be creative and think outside the box. TAKE OWNERSHIP. Be accountable for your behaviors and results. Maximize resources, do more with less. Have integrity and use good judgment. EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. COMMUNICATE. Share goals and successes. Be honest and straightforward with everyone. BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. LIVE 360. Practice work-life balance. Two more things . . . As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal.

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Organizational Structure REPORTS TO: Front Office Manager General Duties and Responsibilities Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Experience and Requirements Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.

Property Description The Hilton Alexandria Mark Center is a prestigious hotel located in Alexandria, Virginia, known for its upscale amenities and top-notch services. As a potential job applicant, joining the team at Hilton Alexandria Mark Center offers an opportunity to work in a dynamic and fast-paced environment with a strong emphasis on guest satisfaction. The hotel boasts luxurious accommodations, state-of-the-art facilities, and a variety of dining options. With its prime location, the hotel attracts a diverse range of guests, including business travelers, families, and leisure travelers. As a team member at Hilton Alexandria Mark Center, you will be part of a professional and dedicated staff committed to providing exceptional service and creating memorable experiences for guests. Joining the team at Hilton Alexandria Mark Center offers a chance to be part of a renowned hospitality brand known for its commitment to excellence and guest satisfaction. Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.