Night Auditor
Night auditor job in Bismarck, ND
Job Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyNight Auditor - Delta by Marriott Fargo, ND
Night auditor job in Fargo, ND
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking an exceptional Night Auditor for the Delta Hotels by Marriott in Fargo, ND.
**Shift: Overnight - 11pm-7am**
**Pay: $18-$20/hr**
Our team members don't just come to work; they join a mission focused on becoming an extraordinary lodging company. In doing so, they are accepted and encouraged to grow, have fun, and develop lifelong skills. If you want to build relationships, explore your untapped talents, and make a difference every day, we encourage you to apply!
As the Night Auditor, you will engage with arriving, departing, and in-house guests in a professional and courteous manner by providing accurate and timely information and services. You will respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. Your warm, knowledgeable service and helpful guidance will assure guests that they have made the right choice in staying with us.
The Ideal Candidate Will Have:
2+ years of experience in the guest services, front desk, or related professional area.
Experience delivering exceptional customer service to both guests and team members.
Demonstrated proficiency with Microsoft Office applications, with intermediate to advanced Excel skills
Prior exposure to hospitality software; experience with Opera software is a plus
A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for
A collaborative spirit and enjoyment of teamwork
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage
As the Night Auditor, Your Responsibilities Will Include:
Ensuring that all end-of-day activities have been successfully executed and necessary reports are sent out.
Ensuring compliance with service and productivity standards to achieve optimal guest satisfaction.
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Address and resolve all guest complaints in a timely manner, following company guidelines.
Managing room reservations, Front Office systems, and inventory of supplies.
Up-selling rooms where possible to maximize hotel revenue.
Prepare and compile financial reports, including rate and availability calendars.
Perform room inspections, which may require bending, stooping, reaching overhead, and moving throughout guest floors.
Assist with the check-in and check-out processes for guests, as well as any related guest service activities.
Carry out other duties as requested, including special requests from guests.
Hotel Equities is committed to providing the best for our guests, and it all starts with offering the best for our employees. That's why we provide a competitive compensation and benefits package for our team members who work 30 or more hours per week, which includes:
Overview of our Amazing Benefits:
Medical, Dental, and Vision Insurance
Vacation and Holiday Pay
Same-Day Pay Available
Employee Assistance Programs
Opportunities for Career Growth and Manager Training Programs
Reduced Room Rates Across Our Portfolio
Third-Party Perks (such as Movie Tickets, Attractions, and More)
401(k) Plan with Company Match
Employee Discounts
Flexible Scheduling Options
Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)
Night Auditor
Night auditor job in Lead, SD
Benefits:
Dental insurance
Employee discounts
Paid time off
Bonus based on performance
Signing bonus
Full Time Night Auditor Job Description: We are looking to add a reliable Night Auditor to represent Spearfish Canyon Lodge from 11pm 7am and ensure that each guest has a pleasant stay with us!
Responsibilities:
Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one
Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant
Answering all incoming phone calls in a pleasant and efficient manner
Maintain a friendly, inviting, and approachable demeanor.
Must be reliable, organized, and detail orientated
Strong communication and listening skills
Ensures confidentiality, security and safety of hotel guests
Willing to learn our systems for lodging and rentals
Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms
Maintain a high level of professional appearance and demeanor
Salary:
$18 - $20 DOE
Up to $1000 sign on bonus
Job Type:
Full-time
Schedule:
11pm 7am
Weekends required
Holidays required
Benefits:
Monthly Bonus Structure
Up to $1000 sign on bonus
Housing available, if needed.
Qualifications:
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Night Auditor
Night auditor job in Bismarck, ND
Job DescriptionJob Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Night Audit
Night auditor job in Sioux Falls, SD
Join us at the Highpoint Hotel!
At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike! We are looking for team members that love going above and beyond to create World Class experiences for our guests and other team members every day!
Role Summary: Interacts with guests to build relations and ensures that their expectations are being met by representing the spirit of hospitality according to the culture and values of Hegg. Manages all night operations in ways that deliver exceptional service to guests. Responsible for other duties as assigned.
Key Outcomes:
Serves as the primary point of contact to handle guest needs in an efficient and professional manner
Communicates all shift information to management and the following shift, and follows up on the guest courtesy contact log
Completes all night audit procedures and accounting work as required by brand standards and Hegg policies
Acts as Manager on Duty and promptly notifies management of any issues, and provides support to other departments as needed
Ensures the safety and security of all guests, staff, and property
Invests in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
**Health Insurance
**Dental Insurance
**Vision Insurance
**Life Insurance
Paid Time Off
$500 Lifestyle Spending Account
Perfect Attendance Bonus Plan
Referral Bonus Plan
Employer-matched 401-k
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours. Ability to lift up to 40 lb. Detail oriented. Customer service experience helpful. Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
Auto-ApplyNight Auditor
Night auditor job in Mitchell, SD
Job DescriptionAbout Kelly Inn and Suites - MitchellWelcome to Kelly Inn and Suites - Mitchell, where we strive to provide our guests with a comfortable and memorable stay in Mitchell, SD. Our hotel offers a range of amenities and services to ensure that every guest has a relaxing experience during their visit to the area.
We are currently seeking a compassionate and detail-oriented Night Auditor to join our team at Kelly Inn and Suites - Mitchell in Mitchell, SD. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of the hotel during the night shift.
Responsibilities:
Perform all end-of-day accounting functions, including posting charges and reconciling accounts
Check in late arrivals and ensure that all guest needs are met
Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner
Prepare and distribute daily reports to hotel management
Maintain a clean and organized workspace
Qualifications:
Prior experience in a hospitality or customer service role
Strong attention to detail
Excellent communication and problem-solving skills
Ability to work independently and as part of a team
Flexibility to work night shifts, including weekends and holidays
If you are a night owl with a passion for providing exceptional service to guests, we encourage you to apply for the Night Auditor position at Kelly Inn and Suites - Mitchell. Join our team and help us create a welcoming and comfortable environment for all our guests.
About Kelly Inn and Suites - MitchellLocation: 1010 Cabela Dr, Mitchell, SD 57301Contact: ************** | Visit our website Description: Kelly Inn and Suites - Mitchell is a family-owned hotel located in the heart of Mitchell, SD. Our mission is to provide each guest with a warm and welcoming experience during their stay with us. From our comfortable rooms to our friendly staff, we strive to create a home away from home for all our guests.
#hc187066
Night Audit
Night auditor job in Sioux Falls, SD
Job Description
Join us at the Highpoint Hotel!
At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike! We are looking for team members that love going above and beyond to create World Class experiences for our guests and other team members every day!
Role Summary: Interacts with guests to build relations and ensures that their expectations are being met by representing the spirit of hospitality according to the culture and values of Hegg. Manages all night operations in ways that deliver exceptional service to guests. Responsible for other duties as assigned.
Key Outcomes:
Serves as the primary point of contact to handle guest needs in an efficient and professional manner
Communicates all shift information to management and the following shift, and follows up on the guest courtesy contact log
Completes all night audit procedures and accounting work as required by brand standards and Hegg policies
Acts as Manager on Duty and promptly notifies management of any issues, and provides support to other departments as needed
Ensures the safety and security of all guests, staff, and property
Invests in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
**Health Insurance
**Dental Insurance
**Vision Insurance
**Life Insurance
Paid Time Off
$500 Lifestyle Spending Account
Perfect Attendance Bonus Plan
Referral Bonus Plan
Employer-matched 401-k
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours.
Ability to lift up to 40 lb.
Detail oriented.
Customer service experience helpful.
Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
Hotel Night Auditor
Night auditor job in Williston, ND
We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision.
Compensation: $18 - $21
Key Responsibilities:
Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys.
Handle guest requests, concerns, and complaints promptly and professionally.
Process payments and transactions, including room charges, cash, debit, or credit.
Ensure the common area and lobby are clean and presentable.
Run daily reports, such as arrivals, departures, and special requests, checking for accuracy.
Maintain front desk supplies and equipment.
Coordinate with housekeeping and maintenance to track room readiness.
Answer guest calls and provide information about the property and local attractions.
Perform administrative duties, including filing and updating records.
Safeguard guest information and handle confidential records with integrity.
Other duties as assigned.
Requirements:
1 year of experience in hospitality and front desk roles.
Strong written and verbal communication skills.
Proficiency in Windows operating systems, spreadsheets, and word processing.
Ability to solve problems and make decisions quickly.
High school diploma or equivalent.
Ability to work independently and handle stressful situations.
Physical Demands:
Regularly required to walk, stand, and use hands to complete tasks.
Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyNight Auditor
Night auditor job in Rapid City, SD
Job Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyNight Auditor
Night auditor job in Keystone, SD
As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
Auto-ApplyGuest Service Representative
Night auditor job in Bismarck, ND
Weekend Shift Help needed. Saturday 10-5 and Sunday 12-5. At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Compensation: $10.00 - $13.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyNight Auditor
Night auditor job in South Dakota
At Badlands National Park, every day is an adventure - where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!
Title: Guest Services Attendant-Night Audit
Department: Lodging
Summary of Position:
Performing close of day scenarios for the Front Office while performing overnight front desk services.
Responsibilities:
Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift.
Produce accurate and timely reports and correctly handle all cash transactions.
Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.
Balance and audit for accurate room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue, assisting the preparation of all reports relevant to daily revenues.
Balance, audit for accuracy and transmit credit card batches.
Complete and transmit daily management and accounting reports and supporting documents.
Act as Manager on Duty during overnight hours.
Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages.
Provides for a safe work environment by following all safety and security programs
Understand Company's ISO (Environmental & Quality) management systems, policies,
goals, and initiatives and meet the specific responsibilities within these areas
Other duties per Duties Checklist and as assigned
Position Requirements:
This is an overnight position; employee must be able to work independently
Present a positive image of the company in an upbeat, professional manner
Ability to work a variety of day, night, weekend, and holiday shifts
Strong communication and interpersonal skills with the ability to interact, positively, with many personality styles
Advanced computer skills - Microsoft Office (Word, Excel, Outlook) and Room Master system
Knowledge and Experience:
Education: High school diploma or equivalent required. College degree preferred. Experience: Minimum 3 (three) years front desk/room registration experience required Two years Night Auditor/Relief Night Auditor preferred National Park/Resort experience preferred Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Night Auditor, Teddy's Residential Suites, Watford City, ND
Night auditor job in Watford City, ND
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for Teddy's Residential Suites in Watford City, ND.
Night Auditor (Overnight Shift 11 PM-7 AM)
Job Purpose:
The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Check guests in, issue room keys, and provide information on hotel services and room location.
Ensure required identification is taken from guests at check-in in line with local legislative requirements.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Answer, record and process all guest calls, messages, requests, questions or concerns.
Record guest preferences in the system.
Check guests out, including resolving any late or disputed charges.
Accurately process all cash and credit card transactions using established procedures.
Issue, control and release guest safe-deposit boxes in line with hotel procedures.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Take action to solve guest problems/complaints using appropriate service recovery guidelines.
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Frequently standing up behind the desk and front office areas.
Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
Handling objects, products and computer equipment.
Basic computer skills to operate various property management and reservations systems, etc.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Pay $16 hourly
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Night Auditor-Cobblestone Beulah, ND
Night auditor job in Beulah, ND
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Cobblestone Beulah, ND
Night Auditor (Overnight Shift 11 PM-7 AM)
Job Purpose:
The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Check guests in, issue room keys, and provide information on hotel services and room location.
Ensure required identification is taken from guests at check-in in line with local legislative requirements.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Answer, record and process all guest calls, messages, requests, questions or concerns.
Record guest preferences in the system.
Check guests out, including resolving any late or disputed charges.
Accurately process all cash and credit card transactions using established procedures.
Issue, control and release guest safe-deposit boxes in line with hotel procedures.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Take action to solve guest problems/complaints using appropriate service recovery guidelines.
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Frequently standing up behind the desk and front office areas.
Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
Handling objects, products and computer equipment.
Basic computer skills to operate various property management and reservations systems, etc.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Front Desk Agent
Night auditor job in Edgemont, SD
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Travelodge of Edgemont, SD.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFT or PT Hotel Desk Agent
Night auditor job in Fargo, ND
Job Description
The Mainstay Suites hotel is looking for a Full or Part time Front Desk agent. The AM shift is 5a-3p and the evening shift is 3p-11p and the position requires weekend availability. We are looking for a candidate that is outgoing and looking to excel in the customer service industry.
Job duties consist of but not limited too:
-Answering all phone calls
-Guest check-ins
-Completing reservations and excelling in sales revenue
-Greeting guests and providing exceptional customer service
-Handle customer complaints with resolution
-Daily check list duties
Hotel experience not required.
If you are looking to flourish in the hotel/customer service industry we want to speak with you. Please apply for further job specifications.
Pay: $16/hour. FT employees: Health/dental/vision and all employees: immediate PTO accrual available
#hc50727
Front Desk Night Auditor
Night auditor job in Deadwood, SD
Job Details Springhill Suites - Deadwood, SD Part Time $16.00 - $17.50 HourlyDescription
Join the team at SpringHill Suites by Marriott in Deadwood, SD, where we offer a thrilling and rewarding career experience. Here's why you should consider being a part of our dynamic team:
Dynamic Culture: Experience a workplace culture at SpringHill Suites by Marriott in Deadwood, SD that seamlessly blends professionalism with inclusivity, fostering a welcoming environment where every team member feels valued and respected.
Marriott Travel Discounts: Enjoy exclusive travel discounts at Marriott properties worldwide, allowing you to explore new destinations and create unforgettable experiences at a fraction of the cost.
Clear Path to Advancement: Chart your career trajectory with confidence as SpringHill Suites offers ample opportunities for growth and progression, supported by training programs, mentorship, and ongoing development initiatives.
Performance Bonuses: Elevate your earning potential with performance-based bonuses, recognizing and rewarding your exceptional contributions to guest satisfaction and overall success.
Diverse Range of Roles: Discover the perfect fit for your skills and interests among the wide array of available roles, spanning Guest services, housekeeping, management, and beyond.
Supportive Management: Experience firsthand the care and support of a management team dedicated to your success, offering regular check-ins, open communication channels, and a genuine commitment to your well-being.
Competitive Compensation: Enjoy a competitive salary that reflects the value of your hard work and dedication, providing financial stability and rewarding your commitment to delivering exceptional service.
Celebrating Success: Bask in a culture of celebration and recognition, where achievements big and small are met with high fives, smiles, and words of encouragement, fostering a positive and motivating work environment.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
Dining Deals: Get discounts on food and beverages at our outlets.
WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
Qualifications
Responsibilities
Responsible for making room reservations and checking guests in and out of the Hotel as needed.
Issues room keys, Pamphlets, discount cards, etc as needed.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests as needed.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Must wear a uniform up to property standards and nametag at all times on property.
Balance all daily reports for the Hotel.
Post and balance charges in a timely and efficient manner.
Other duties may be assigned to meet business needs.
Requirements:
Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Basic knowledge of accounting operations
18 years or older.
Benefits for full-time Associates:
Health / dental / vision / life
401k plan with 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
Front Desk Services Agent
Night auditor job in Fargo, ND
Job Description
Customer service skills, great attitude, dependable, reliable, and willing to work hard to ensure guest have a great experience will help you succeed in this fast paced position.
This is a front desk and breakfast service position.. Friday, Saturday and Sunday only. (Additional days/hours may be available to cover for other staff when they are requesting off).
You will greet and check in guests, take phone reservations, help guests during stay, help in a variety of position tasks as directed and trained
#hc6441
FT/PT Evening Front Desk Agent
Night auditor job in Fargo, ND
About Us:Our new Springhill Suites hotel is now seeking friendly, organized, and customer-focused Hotel Front Desk Agents to join our team! As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.Job Summary:We're looking for a highly skilled and courteous Front Desk Agent to manage guest check-ins/outs, handle room assignments, and provide exceptional customer service. If you have excellent communication skills, a warm smile, and a passion for hospitality, we'd love to hear from you!Responsibilities:
Greet guests, handle check ins/outs and assign rooms
Manage room keys, ID verification and ensure secure transactions
Answer phone calls, respond to emails and resolve guest inquiries
Process payments, handle billing and keep accurate records
Provide information on hotel services, amenities and local attractions
Collaborate with other departments to ensure seamless guest experiences
Maintain the front desk area's cleanliness and organization
Follow hotel policies, procedures and safety protocols
Requirements:
Excellent communication, interpersonal and problem-solving skills
Ability to work 3p-11p/4p-10p flexible schedule with weekend availability
Basic computer skills
High school diploma or equivalent required
What We Offer:
Competitive hourly rate ($16-$17/hr.)
24-32hrs/week, we are open to part time and/or full time candidates
Comprehensive benefits package (medical, dental, vision)
Paid time off accrual
Opportunities for career growth and development
A dynamic and supportive work environment
How to Apply:If you're passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to ****************************** We can't wait to welcome you to our team!
Easy ApplyFront Desk Agent
Night auditor job in Oacoma, SD
Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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