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  • Night Auditor

    Sage Hospitality 3.9company rating

    Night auditor job in Portland, OR

    Why us? The Nines, A Luxury Collection Hotel, Portland is seeking a Night Auditor to join their renowned team. This position fills morning, swing, and overnight shifts as needed. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure's storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Job Overview The Night Auditor audits, balances and reports on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits The Nines offers perks that are comparable to progressive employers. Medical, Vision, Dental and Retirement Benefits: Paid sick time and eligibility to apply for Paid Leave Oregon Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage Eligible to enroll for short-term and long-term disability insurance coverage Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance WINFertility guidance for those enrolled in Sage medical plan Other Benefits: All associates can enjoy our complimentary cafeteria $50 TriMet monthly subsidy - Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work. Calm Health Application Subscription Employee assistance program Paid time off for vacation, sick time, and holidays Tuition Reimbursement of up to $2,000 per calendar year Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
    $34k-40k yearly est. Auto-Apply 47d ago
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  • Night Auditor

    Explor Crater Lake

    Night auditor job in Oregon

    At Explor Crater Lake, LLC, every day is an adventure - where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today! Summary of Position: Performing close of day scenarios for the Front Office while performing overnight front desk services. Responsibilities: Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift. Produce accurate and timely reports and correctly handle all cash transactions. Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers. Balance and audit for accurate room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue, assisting the preparation of all reports relevant to daily revenues. Balance, audit for accuracy and transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. Act as Manager on Duty during overnight hours. Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages. Provides for a safe work environment by following all safety and security programs Understand Company's ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas Other duties per Duties Checklist and as assigned Position Requirements: This is an overnight position; employee must be able to work independently Present a positive image of the company in an upbeat, professional manner Ability to work a variety of day, night, weekend and holiday shifts Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles Advanced computer skills - Microsoft Office (Word, Excel, Outlook) and Room Master system Knowledge and Experience: Education: High school diploma or equivalent required. College degree preferred Experience: Minimum 3 (three) years front desk/room registration experience required Two years Night Auditor/Relief Night Auditor preferred National Park/Resort experience preferred We maintain a drug-free workplace to ensure the safety and well-being of all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
    $34k-42k yearly est. 60d+ ago
  • Night Auditor

    Pyramid Birmingham Campus Management

    Night auditor job in Bend, OR

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re-imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world-class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Generate, Print and distribute daily and weekly reports Ensure the Night Audit procedures are followed with great attention to detail Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. #IND400 What are we looking for? Must have the ability to work the overnight hours A high attention to detail High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills. Ability to work in a fast-paced setting. Ability to stand for the duration of the shift. Must be available to work various shifts including weekends and holidays. Compensation: $20.00 - $20.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $20 hourly Auto-Apply 22d ago
  • Night Auditor/Shuttle Driver - Graduate by Hilton Eugene

    Graduate Hotels 4.1company rating

    Night auditor job in Eugene, OR

    Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team at Graduate by Hilton Eugene! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.
    $34k-40k yearly est. 3d ago
  • Night Auditor (Hotel)

    Carter Support Services

    Night auditor job in Portland, OR

    Job Description Night Auditor (Hotel) Company: Carter Support Services Carter Support Services is seeking a reliable and detail-oriented Night Auditor to manage overnight front desk operations while performing daily financial and audit responsibilities. This role is critical to ensuring accurate financial reporting, smooth overnight guest services, and a secure hotel environment during late-night hours. The ideal candidate is comfortable working independently overnight, has strong attention to detail, and provides excellent customer service to guests during non-traditional hours. Key Responsibilities Perform overnight front desk duties, including guest check-ins and check-outs Balance and reconcile daily hotel financial transactions and reports Prepare daily revenue reports and ensure accuracy of postings Process payments, billing adjustments, and night audit procedures Address guest requests, concerns, or issues during overnight hours Monitor hotel security, access, and safety procedures overnight Coordinate with housekeeping and maintenance teams regarding room status Ensure compliance with hotel policies, procedures, and accounting standards Prepare reports for management and ensure smooth shift handover Required Qualifications High school diploma or equivalent 1+ year of hotel front desk, night audit, or accounting-related experience preferred Strong attention to detail and numerical accuracy Basic accounting or bookkeeping knowledge Proficiency with computers and hotel property management systems (PMS) Ability to work independently and make sound decisions overnight Availability to work overnight shifts, including weekends and holidays Preferred Qualifications Previous experience as a hotel Night Auditor Experience with cash handling, reconciliation, and financial reporting Familiarity with hotel security and safety procedures Core Competencies Accuracy and attention to detail Dependability and accountability Customer service mindset Problem-solving and sound judgment Time management and independence Why Join Carter Support Services Stable overnight role with consistent scheduling Supportive and professional work environment Competitive pay and benefits Opportunities for training and advancement Powered by JazzHR NRVWgM2JdJ
    $34k-42k yearly est. 6d ago
  • Night Auditor - Part-Time Opening

    Twenty Four Seven Hotels

    Night auditor job in Boise, ID

    SpringHill Suites Boise West/Eagle is currently seeking an experienced Night Auditor. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns ! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities: id="is Pasted"> Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay Balance & account for all daily cash and charge transactions Review & analyze all adjustments Post room, tax and miscellaneous charges to guest folios Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers Inform general manager of control issues Follow audit binder and checklist required for duties and timelines Ability to multi-task and prioritize Flexibility- must anticipate regularly scheduled weekend and evening hours Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience: id="is Pasted"> High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist; OR 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major Our Perks & Benefits: Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. Health Coverage Medical, Dental, and Vision insurance Ancillary Benefits to support your well-being 401(k) with company contribution Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) Paid Sick Leave to take care of yourself when needed (based on FT or PT status) Career Growth & Support On-the-job training and mentorship Clear pathways for advancement within the company Extra Perks Associate Referral Program - get rewarded for bringing in top talent Hotel Discounts - enjoy the exclusive rates at our properties Daily Pay - Access to your pay when you want it! #HCareers id="is Pasted"> ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice. For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws id="is Pasted"> Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants. Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Part-Time Relief Night Auditor | Cambria | Portland, OR

    PM New 2.8company rating

    Night auditor job in Portland, OR

    What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
    $37k-45k yearly est. 13d ago
  • Hotel Night Auditor

    Innventures Hotel Mgmt Co 3.4company rating

    Night auditor job in Boise, ID

    id="is Pasted" width="858"> Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Hotel 28

    Night auditor job in Boise, ID

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Requirements • Experience in a hotel or a related field preferred. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. Salary Description $16-$18 / Hour
    $16-18 hourly 60d+ ago
  • Hotel Front Desk / Guest Service Rep

    Raymond Management Company 4.3company rating

    Night auditor job in Boise, ID

    Guest Service Representative / Front Desk Starting Salary Range: $17.00-$18.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Application Deadline: January 7, 2026 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Serve as the first point of contact for our guests, creating a positive and welcoming experience. Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude. Handle guest requests, inquiries, and reservations with professionalism and attention to detail. Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations. Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We're Looking For: A friendly, positive attitude with strong customer service skills. Ability to multitask and work well in a fast-paced environment. Strong communication skills and a professional approach to solving guest concerns. Basic computer skills and the ability to stand for extended periods. Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being. Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibless para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora. Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable. Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle. Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas. Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: Una actitud amigable y positiva con sólidas habilidades de servicio al cliente. Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido. Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes. Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados. Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
    $17-18 hourly 39d ago
  • Night Audit - Hotel Front Desk

    Lightwell Hotel & Spa

    Night auditor job in Oregon

    We are seeking a detail-oriented and reliable individual to join our team as a Night Audit Front Desk Team. The primary responsibility of this role is to oversee the nightly operations of the hotel, including reconciling daily transactions, preparing reports, and ensuring guest satisfaction. The ideal candidate will have excellent communication skills, be proficient in basic accounting principles, and have a strong attention to detail. More importantly be able to work overnight, 11P - 7A. We are looking for both full and part-time coverage for this role. Key Responsibilities: Provide excellent guest service to guests throughout the night Oversee the hotel's transition from one day to the next Conducting nightly audits of the hotel's financial transactions Preparing and distributing daily reports to management Ensuring accuracy of guest accounts and resolving any discrepancies Assisting with guest check-ins and check-outs as needed Responding to guest inquiries and resolving any issues that may arise during the night Updating the status of rooms for both operational and security reasons Incident Management and De-escalation-Proficiency with company incident management procedures and de-escalation techniques to manage and diffuse a high-stress situation. Troubleshoot issues that occur with IT systems, the Internet, or Software. While a night auditor doesn't need IT experience, they may be required to have a technical aptitude to resolve concerns. Qualifications: Previous experience in a similar role preferred Security experience, military experience, police experience, accounting experience, and/or previous hotel experience is a plus Detail oriented and able to review reports for errors in process or mistake Proficiency in Microsoft Excel and other accounting software Excellent communication and customer service skills Confident in dealing with potentially stressful situations and managing through to the end Ability to work independently and prioritize tasks effectively Able to work overnight shifts Benefits: Medical, Dental, and Vision Employee Discounts Paid Time Off 401k and Match
    $34k-43k yearly est. 60d+ ago
  • Night Auditor

    Mehr Consultancy

    Night auditor job in North Bend, OR

    We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $15 - $17 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
    $15-17 hourly Auto-Apply 60d+ ago
  • Night Auditor

    Shore Lodge Whitetail 3.5company rating

    Night auditor job in McCall, ID

    The Night Audit position ensures that the guests of Shore Lodge and Members of Whitetail are greeted and catered to upon arrival, this position acts as the initial point of contact in the late evenings and early mornings. In addition to customary Front Desk duties, this position performs the functions of Night Audit reporting and closing procedures for the Resort. STANDARD SPECIFICATIONS: Frequent weekend and holiday work. Evening/swing shift. WHAT YOU GET TO DO: Register guests at Shore Lodge check-in. Assist guests with check in procedure and resort orientation. Accommodate special requests whenever possible and facilitate amenity requests. Process accurate reservations from incoming calls. Complete daily reports, logs, and reporting as necessary. Ensure lobby and desk area are presentable. Complete billings at end of guest stays. Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc. Answer multiple phone lines and direct calls resort wide as necessary. Prepare guest folios, keys, and applicable information for next day arrivals. Schedule and execute wake up calls upon request. Process Night Audit reporting and compile a complete packet of the days reports, transactions, and receipts. Work in a constantly changing work environment and manage stress levels while dealing with paying customers. Use multiple computer software programs to process guest stays and schedule activities. Comply with unit cash handling, credit, and check cashing policies and procedures. Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution. Provide excellent customer service to guests, Club Members, and fellow employees. Adhere to Company policies, procedures, and standards. Act as a liaison with Shore Lodge Security to make sure Resort and guests are safe and secure. Operate as a command center for night emergency contingencies. Perform other duties and responsibilities as assigned. Requirements WHAT YOU NEED TO BE SUCCESSFUL: High School Diploma or equivalent Education Experienced in Microsoft applications, Outlook, Internet Navigation Ability to multitask while maintaining a high degree of organization and detail Superior customer service skills and abilities required Ability to communicate effectively with and receive information from guests and coworkers Self motivated Previous Front Desk/Night Audit and Guest Service Experience preferred Previous lodging software experience preferred
    $30k-35k yearly est. 60d+ ago
  • Hotel Front Desk Night Auditor

    Dossier Hotel Portland

    Night auditor job in Portland, OR

    Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Part-time, Friday, Saturday, Sunday Nights Compensation: $19.50 per hour DOE Responsibilities: Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Ensure all guests feel they are having an exceptional experience at the property Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: Outstanding communication skills and excellent customer service skills are required Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Diploma or equivalent from high school is required; some college is desired Computer proficiency is required; experience with accounting or reservation software is preferred Requires a flexible schedule that allows for overnight shift hours About Company Situated in the very heart of downtown Portland, between the sun-dappled Willamette River and the lush, forested playground of Washington Park, our AAA Four-Diamond hotel is perfectly placed for the urban explorer seeking a beautiful adventure in Oregon. While the windswept and wildly gorgeous Pacific coastline is only two hours away, and Mount Hood's endless rivers, lakes, trails, snowy slopes, and open meadows are only an hour away, there are plenty of opportunities for hiking, kayaking, and climbing, only minutes from our doors. And for travelers in the mood for culinary exploration, downtown Portland provides a treasure trove of thrilling dining and imbibing options from all over the world, from Thailand to Morocco.
    $19.5 hourly 12d ago
  • Front Desk Agent

    Bridgeport Smiles Family Dentistry

    Night auditor job in Portland, OR

    Job Description Do you enjoy interacting with people from all walks of life? Would you like to turn your upbeat attitude and excellent customer service skills into a fulfilling career? If so, you need to check out this full-time Front Desk Agent position with Bridgeport Smiles Family Dentistry! Keep reading to learn more about this clerical position in Tigard, OR. HOW WE SWEETEN THE DEAL As a Front Desk Agent, you earn $20.00 - $26.00/hour, depending on experience. You also enjoy great benefits, including health insurance, in-house dental, paid time off (PTO), a 401(k), and office vacation. Interested? It's easy to apply, just fill out our quick mobile-optimized application! ABOUT BRIDGEPORT SMILES FAMILY DENTISTRY At Bridgeport Smiles Family Dentistry, we offer patients of all ages exceptional dental care that puts smiles on their faces! As a locally owned business, we pride ourselves on being the neighborhood headquarters for all things dental. Our skilled and friendly team can handle it all, from routine cleanings and checkups to implants and emergency treatments. We're not just dentists; we're caretakers who support every client's overall health and well-being. We first opened our doors in 2009, and we're excited to continue our mission of bringing more smiles to the community! Our amazing team members are at the core of our success, and we're ready to bring new talent aboard. To thank our employees for all they do, we offer excellent wages, great benefits, and a supportive work environment. However, what really makes the job great is our patients. We have a fantastic, loyal clientele that has stuck with us for years, and we've been lucky enough to watch some patients grow from children to adults. Join us and learn what it means to love where you work! IS THIS THE CUSTOMER SERVICE JOB FOR YOU? Can you effectively communicate in person and over the phone? Are you highly organized and detail-oriented? Do you have a pleasant demeanor and a "can-do" attitude? If that sounds like you, and you meet the following requirements, consider applying for this clerical position today! Excellent customer service skills Ability to effectively use Eaglesoft software YOUR LIFE AS A FRONT DESK AGENT This full-time clerical position has a 4-day workweek from Tuesday - Friday. In this role as a Front Desk Agent, you get our patients set up and ready to receive exceptional dental care! Your primary responsibility is to provide fantastic customer service for patients and establish a positive impression of our practice. You answer questions from patients, schedule appointments, and manage payments. With a keen eye for detail, you update and maintain insurance information as well as follow up on submitted claims. At the end of the day, you feel great about the meaningful contributions you bring to our team! READY TO GET STARTED? If you think this clerical job is a fit for what you are looking for, then applying is a snap. Just follow the instructions on this page. This entire application process should take you less than 3 minutes to complete. We can't wait to add you to our dentistry team! Location: 97224 Job Posted by ApplicantPro
    $20-26 hourly 14d ago
  • Night Auditor

    Northwest By Southern Hospitality

    Night auditor job in Lewiston, ID

    Hampton Inn Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Night Auditor! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to provide efficient and courteous service to each customer and maximize room revenues during the Night Audit shift. Prepares financial reports, analyzes discrepancies, and generates backup reports. Also effectively executes guests check in and check out, answers questions about hotel rooms and rates, and responds to guest requests. Qualifications: High school diploma or equivalent GED; prior hotel or hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills Required to work Friday, Saturday, Sunday and Monday. Ability to work 32 hours a week. How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
    $30k-37k yearly est. 7d ago
  • Front Desk Agent- FT- CRR

    Grand Pacific Resorts 4.2company rating

    Night auditor job in Redmond, OR

    / Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Check guests/owners in and out of the resort, answering any questions they may have. Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person. Answer a high volume of inbound calls from guests/owners. Communicate effectively with guests, owners, supervisors and associates. Resolve customer complaints and problems calmly and effectively. Obtain or confirm guest information, assign rooms, and activate and distribute keys. Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary. Occasionally deliver guest request items to and from rooms. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Qualifications Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. 1+ years of related experience, preferably within the hospitality industry. Professional telephone etiquette is required. High school diploma or equivalent. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Ability to speak and understand the English language. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.
    $32k-38k yearly est. 16d ago
  • Hotel Front Desk Agent

    Super 8 By Wyndham Heyburn/Burley Area

    Night auditor job in Burley, ID

    Job Description Do you enjoy serving others and creating positive experiences? Super 8 Burley is looking for a Front Desk Agent to join our guest services team. In this role, you will welcome guests, manage their reservations and account information, and make sure they have everything they need for a comfortable stay. This position is ideal for someone who thrives in a fast-paced environment and is looking for growth opportunities with flexible hours. Apply today and become part of our team at Super 8 Burley. Compensation: $12 - $13 hourly Responsibilities: Welcome, register, check in, and check out guests, provide room keys and numbers, and record payment information Handle guest questions, special requests, and concerns in a professional and timely manner Manage incoming calls and process reservations made online, over the phone, or in person Provide accurate information about room rates, availability, amenities, and rewards programs Ensure all guest account information is accurate and up to date Coordinate with housekeeping staff to confirm rooms are ready for arriving guests Qualifications: Comfortable handling phone calls and resolving guest concerns in a professional manner Strong time management, organizational, customer service, and interpersonal skills 1+ year of hotel or related experience preferred High school diploma, GED, or equivalent required Previous experience or working knowledge of Microsoft Office and reservation systems is preferred About Company Super 8 by Wyndham Burley is conveniently located off I-84 in Burley, Idaho. The community offers year-round events and activities that are both family-friendly and locally driven, making guests feel right at home. As part of the Wyndham Hotels, our hotel is committed to providing exceptional guest experiences through clean rooms and a reliable reputation. At Super 8 by Wyndham Burley, we believe that when you take care of your team, they will take care of your guests. In this close-knit community, our success is built on the support and relationships we continue to grow. Structure Hospitality is a Utah-based hotel management company that prioritizes people and culture, driven by a passion for service above self and guest satisfaction.
    $12-13 hourly 16d ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Night auditor job in Pendleton, OR

    id="is Pasted"> At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! id="is Pasted"> The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. Auto-Apply 42d ago
  • Front Desk Agent

    Tamarack Resort

    Night auditor job in Donnelly, ID

    About Tamarack Resort: Tamarack is a premier, all-season destination offering an unparalleled blend of world-class skiing/snowboarding, championship golf, pristine lake adventures, and vibrant village life. We are dedicated to creating unforgettable experiences for our guests year-round, set against the breathtaking backdrop of the Idaho mountains, meadows, and Lake Cascade. Product, resort sales, service and system training will be provided. Compensation is hourly plus commissions on consumed sales and bookings made without error. Lodging Front Desk is a great team to join with opportunities for promotion within the department and resort. Summary: First impressions are everything! As a Front Desk Agent with Tamarack, you have the opportunity to provide a welcoming experience like no other. Your personalized greeting, care in guest room selection, and knowledge of the Resort will ensure our guests will have a lasting memory of their visit. Essential Duties and Responsibilities include the following. Other duties may be assigned, including weekend work. • Consistently offer professional, friendly, and engaging service. • Greet, check in, and settle guest accounts while ensuring all service standards are followed. • You will not only be responsible for checking in the guests but will be responsible for giving guests a positive first impression of the Resort in regard to services offered and portraying a warm, welcoming atmosphere. • Answer guest inquiries regarding rates, special packages, and general information accurately in a timely manner. • Have a thorough knowledge of different types of homes offered and assist guest with booking the best home to fit their needs. • Assist guests regarding resort activities & information on available amenities in an informative and helpful way. • Greet guests as they come and go, and making sure that they are settling in. • You need to have a fast paced and dynamic personality. • Accurate completion of all special billing requests including various group billings. • Follow department policies, procedures, and service standards. • Prepare information for audit. • Put together check-in packets, print lift tickets, and issue keys. • Relay maintenance and housekeeping requests to correct department. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Proficiency in English both written and oral. • Previous customer service experience required. • Previous reservation system experience. • Computer literacy in Microsoft Window applications required. • Must be able to type 40 words per minute. • Must possess a professional presentation. • Strong interpersonal and problem-solving abilities. • Highly responsible & reliable. • Ability to work well under pressure in a fast-paced environment. • Ability to work cohesively with fellow colleagues as part of a team. • Ability to focus attention on guest needs, remaining calm, and courteous at all times. • Adaptability to changes in work environment and able to deal with frequent changes, delays, or unexpected events. • Must be able to stand/walk for long periods. • Must enjoy working and interacting with the public. • Ability to multitask. • Must be over 21 years of age. Education and/or Experience: Requires knowledge of computer hardware, word-processing, spreadsheet, and data base software, prefer experience with Microsoft Office. Requires knowledge of business letter writing and business forms; office procedures, business English, including vocabulary, correct grammatical usage and punctuation, filing systems; and common office machines and their operation. • High School Diploma or Equivalent. • 1 year customer service in resort industry. Certifications, Licenses, Registrations: Requires possession of a valid Driver's License with a driving record that meets the standards required by the Association's insurance carrier. Language Skills: Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquires or complaints from customers, members of the business community and fellow resort employees. Ability to effectively present information. Reasoning Liability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • able to lift, push, pull and carry a minimum weight of approximately 15lbs. • able to stand or sit for long periods of time. • able to work in confined spaces. • able to work in fluctuating temperature
    $28k-34k yearly est. 15d ago

Learn more about night auditor jobs

How much does a night auditor earn in Boise, ID?

The average night auditor in Boise, ID earns between $27,000 and $41,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Boise, ID

$33,000

What are the biggest employers of Night Auditors in Boise, ID?

The biggest employers of Night Auditors in Boise, ID are:
  1. Highgate Hotels
  2. COMFORT SUITES
  3. Twenty Four Seven Hotels
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