Night auditor jobs in Bozeman, MT - 75 jobs

Job DescriptionDescription: The Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. Responsible for closing and consolidating credit cards and running reports at the end of each shift. Duties/Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local area with the ability to provide directions and maps to local attractions and destinations. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or equivalency required. At least one year of experience with the hotel preferred. Physical Requirements: Prolonged periods of standing at front desk and sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requirements:

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Greet and check in guests at the reception desk, showcasing our amenities, and activities Confidently take action, quickly step in to help others, and make sound decisions with minimal direction Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Provide clear, accurate, complete, and timely communication Eagerly seek opportunities to ensure guests have everything they need Learn and share your knowledge of local culture, activities, and adventure activities Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing Collaborate and interact professionally with guests and co-workers Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Customer focus and friendly Solutions-oriented and attention to detail Ability to work overnight shifts Communication skills Minimum two years of experience in Customer Service, preferably in hospitality or hotels Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

Job Description The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our property's vision, mission, and core values. Compensation: $21 - $22 hourly Responsibilities: Process payments, generate invoices, and reconcile transactions at the end of each shift. Welcome guests warmly, manage check-ins and check-outs, and provide room keys. Address guest inquiries about hotel services, amenities, and local attractions. Prepare and distribute nightly reports, ensuring accurate financial and operational records. Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs. Qualifications: Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Physical ability to stand, walk, and lift up to 25 pounds as needed. Hospitality experience preferred but not required-applicants at all experience levels are welcome. Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. Proven customer service experience with a strong guest-focused mentality About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job DescriptionJoin Our Team as a Night Auditor at MainStay Suites Casper! Are you a night owl who thrives in a fast-paced environment? Do you have a keen eye for detail and excellent organizational skills? If so, we have the perfect opportunity for you at MainStay Suites Casper as a Night Auditor. Key Responsibilities: Conducting the nightly Night Audit to ensure all accounts are balanced Checking guests in and out of the hotel during late hours Assisting guests with any inquiries or concerns during the night shift Monitoring security cameras and ensuring the safety of all guests Preparing daily reports and communicating any issues to the management team As a Night Auditor, you will play a crucial role in the overall operations of our hotel during the overnight hours. Your attention to detail and customer service skills will be essential in ensuring that our guests have a comfortable and enjoyable stay. Qualifications: Prior experience in a hotel front desk or Night Audit role preferred Excellent communication and problem-solving skills Ability to work independently and multitask effectively Knowledge of basic accounting principles Flexibility to work overnight shifts, including weekends and holidays If you are a team player who is dedicated to providing exceptional service to our guests, we want to hear from you. Join us at MainStay Suites Casper and become a valued member of our hospitality team. About MainStay Suites Casper: MainStay Suites Casper is located in the heart of Casper, Wyoming, offering comfortable accommodations and top-notch amenities for both business and leisure travelers. Our hotel provides spacious suites with fully equipped kitchens, complimentary breakfast, and free high-speed internet access. Guests can relax in our indoor pool and hot tub or stay active in our fitness center. At MainStay Suites Casper, we are committed to providing a welcoming and comfortable environment for all our guests. Join us in delivering exceptional service and creating memorable experiences for those who choose to stay with us. #hc169780

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $12.00 - $14 hourly Responsibilities: Perform additional bookkeeping, administrative, and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Make sure every hotel guest has a pleasant stay Qualifications: Overnight shift; requires flexible hours Excellent customer service and communication skills are required Experience in the hospitality industry or guest services is preferred, but not required Must be computer proficient; experience with accounting or reservation software is a bonus About Company We are a new hotel located in Anaconda, Montana.

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Night Auditor The Night Auditor is responsible for the preparation and disposition of all Night Audit work. The Night Auditor may be responsible for all Front Office functions on the third shift. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, servers and desk agent's paperwork, etc.). Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e., log books, etc.) according to standards. Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest requests during the third shift. Essential Job Functions Responsibilities include, but are not limited to: - Responsible for the Guest Services function of the resort: Promptly greet guests in a friendly and professional manner. Complete guest registration process, issue unit keys, and provide resort information and area attractions. Accurately process all cash and credit card transactions in accordance with established procedures. Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier and other reports, preparing deposit, and counting/securing of assigned bank. Complete check-out procedures. May routinely book guest reservations for individuals and/or groups. Check departure folios; verify daily cash sheets, ensuring all totals are accurate and posted correctly. Close and reset credit card system. Update no shows and run final night audit and associated reports. Interact with site accounting regarding all aspects of daily transactions, cash drops, credit cards etc.(45% time) - Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (25% time) - Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time) - Build a “Count On Me” Culture: Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) - Performs other duties as needed (5% time) Minimum Requirements and Qualifications a) Education - High School diploma or equivalent - Accounting education preferred b) Training requirements - N/A c) Knowledge and skills - Organizational Skills. - Excellent communication skills. - Acquires job skills and learns company policies and procedures to complete routine tasks - Ability to read and comprehend routine instructions, short correspondence and memos - Ability to give high priority to customer service - Ability to solve problems with a minimum of guidance - Ability to read, write and understand English - Basic office skills helpful including basic math, proper cash handling procedures - Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff - Ability to multi-task and work in a fast paced environment - Must be people oriented and able to work independently or with others as needed - Must be detail oriented d) Technical Skills - PC Skills and knowledge - Accounting systems knowledge - Ability to use basic office equipment including Fax, copier, printers - Microsoft Office: Word, excel, outlook - Key systems - Hotel Hospitality Front office accounting knowledge a plus - Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard e) Job experience - 1 year of front desk experience in a hospitality/hotel environment and/or - 1 year of customer service experience in service or retail environment - 1 year of accounting experience Unless there is a legal requirement, experience will be accepted for the education requirement. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.

Job DescriptionBenefits: 401(k) Employee discounts Flexible schedule Job Summary: The Night Auditor is responsible for overseeing the hotel's nightly operations, ensuring guest satisfaction, and accurately completing all accounting and administrative duties. This position requires a detail-oriented individual who can work independently during the overnight hours, handle guest requests, and prepare the hotel for the next day's business. Key Responsibilities: Guest Services: Greet and check-in/check-out guests in a friendly and professional manner. Answer guest inquiries, handle requests, and resolve any issues or complaints promptly and courteously. Answer and direct all incoming phone calls. Maintain a secure and safe environment for guests and staff by monitoring surveillance cameras and being aware of hotel surroundings. Auditing and Accounting: Balance and audit all cash, credit card, and city ledger accounts. Post and reconcile all room and tax charges, and prepare and process nightly financial reports. Verify and prepare daily reports for hotel management, including occupancy, revenue, and payroll data. Ensure all guest and company folios are accurate and properly documented. Handle daily credit card transactions and prepare for daily bank deposits. Operational Duties: Run the nightly audit process in the property management system (PMS) to close out the day's business. Prepare and set up the complimentary breakfast area. Perform light cleaning duties to ensure the lobby and public areas are presentable for the morning. Ensure all hotel systems (e.g., security, fire alarm) are functioning properly and respond to any alerts. Communicate any guest issues or maintenance concerns to the morning staff for follow-up. Perform other duties as assigned by management. Qualifications and Skills: High school diploma or equivalent required. Prior experience in a hotel, customer service, or accounting role is preferred. Strong mathematical and analytical skills; proficiency with numbers and financial data. Excellent communication and interpersonal skills. Proficiency with computers and hotel property management systems (PMS). Ability to work independently, make sound decisions, and handle unexpected situations with composure. Must be reliable and punctual for the overnight shift. Strong attention to detail and ability to multitask. Physical Requirements and Working Conditions: This is a night shift position, typically from [e.g., 11:00 PM to 7:00 AM]. Must be able to stand for extended periods and walk throughout the hotel. Ability to lift up to 25 pounds occasionally. Work is performed in a hotel environment and may include moderate noise levels.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge/Penny's Diner of Bill, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Replies within 24 hours Benefits: Free uniforms 401(k) Flexible schedule Must be available weekends, and holidays. Reliable transportation required. The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. • Keeping hotel financial records in order • Verifying that all accounts are balanced and supported by documentation • Checking guests in and out of the hotel • Responding to Guests' needs, request, and complaints • Answering the phone and making reservations • Summarizing each night's operations and listing any follow up tasks for management • Performing duties on a daily checklist • Knows al emergency procedures for hotel and guest safety • Acting as the Manager on Duty (MOD) during hours when no MOD is available • Complete knowledge of hotel operating policies and procedures • Wash, Dry, and Fold Laundry • Set up, Cook, and Clean for daily guest breakfast • Requires ordinary conversation, hearing, and visual acuity. • Bend, squat, kneel, twist and reach repetitively. • Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary. • Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls. • Employee must occasionally lift and/or move up to 50 pounds. • Employee must be able to climb several flights of stairs in case of emergency or if property is not equipped with elevator. Compensation: $13.75 per hour Discover Pine Bluffs, Wyoming! Welcome to the Cobblestone Inn & Suites in Pine Bluffs, WY. Our beautiful hotel is conveniently located near everything that Pine Bluffs has to offer including fishing, boating, swimming, hiking, bicycle trails and more. Our hotel provides easy access when traveling along Interstate 80 and US-30/Lincoln Hwy, and is within 40 miles of Cheyenne, WY and 70 miles of Scottsbluff, NE. Coming to town for business? The Cobblestone Inn & Suites - Pine Bluffs offers easy access to Pine Bluffs Distillery, AmeriGas Propane, Pine Bluffs Health Clinic and more. While in town, be sure to visit the Texas Trail Museum and Our Lady of Peace Shrine. Take your picture at the Welcome to Wyoming sign for a keep sake! Between Memorial Day and Labor Day visit the “Windows of the Past” High Plains Archaeological Dig site to view finds from the prehistoric to early 1900 eras. Spend time with the locals during Pine Bluffs End of the Trail Kite Festival each fall or the annual Pine Bluffs Trail Days in August. No matter the time of year, you'll find plenty of recreational opportunities from hiking to bird watching and even disc golf! At the Cobblestone Inn & Suites - Pine Bluffs you will feel at home with microwaves, refrigerators, luxury linens, Seattle's Best Coffee, and flat-panel televisions in every guest room. We offer our guests the amenities and services they need with 24-hour Seattle's Best Coffee Service, Complimentary Breakfast, Guest Laundry, 24-hour Onsite Convenience Store, Fitness Center, High Speed Wireless Internet Access, and so much more. At the Cobblestone Inn & Suites - Pine Bluffs, you will receive, “Big City Quality, Small Town Values…” each stay.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge in Guernsey, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full-time, Part-time Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”. The Offer* In return we offer our new Front Desk Agent: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks Requirements To be successful as our new Front Desk Agent you: Good communication skills Are eager to learn and take pride in your work. Seek to work in a beautiful hotel where you constantly meet new people. Are reliable, have a flexible mind-set and like to smile. Previous hotel front desk and SMS computer experience recommended. Ability to resolve problems. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. Salary Description $20 - $22 **DOE

Employee Benefits and Perk Package: Cross training and Advancement opportunities Medical, Dental, & Vision Insurance coverage (full time only) Health & Flexible Savings Accounts (full time only) 401K with 6% match (full time only) Life Insurance (full time only) Long term Disability (full time only) Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only) Generous paid time off, up to 128 hours after 90 days (full time only) Employee Discounts on merchandise, meals, fuel, rooms, & golf course Exclusive employee discounts through Perkspot Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors Employee Assistance Program through Headspace TITLE: Front Desk Agent I DEPARTMENT: Rooms REPORTS TO: Front Desk Manager PAY: Non-exempt; Hourly; $14/hr plus commission The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request. Physical Demands: Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time. Job Responsibilities: Welcome, check-in/check out and direct guests at arrival. Review all arrivals. Assist with guest concerns, requests, inquires, and reservations. Complete shift check list and necessary reports timely. Monitor guests accounts and room inventory. Always anticipate guest requests and offer options to meet and exceed their expectations. Maintain a professional image in appearance, attire, and conduct at all times. Adhere to hotel and departmental policies and procedures. Answer all phone calls within three rings. Return email and phone messages the same day. Communicate all information that is pertinent and necessary to the department head both verbally and in writing. Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition. Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards. General Responsibilities: Attends departmental meetings. Implement process improvements and best practices. Adheres to appropriate standards of conduct, dress, hygiene, and appearance. Strictly adheres to the hotel's policy on Confidentiality and Ethics. To carry out any additional tasks and projects as requested by the Front Office Manager. Competencies & Skills Essential: Accountability Ethics/Integrity Winning Attitude Superior Customer Service and Communication Skills Desirable/Preferable: Embraces Change Strategic Thinker Learning and Continuous Development Teamwork/Team Player Personality Traits Essential: Confident Self-Motivated Good Organizational skills Outgoing & friendly Desirable/Preferable: Creative Sense of Humor Energetic Knowledge & Language Essential: Strong communications (telephone and in person). Intermediate to advanced computer proficiency Basic knowledge of hotel operations Desirable/Preferable: Basic working knowledge of OPERA /PMS systems Additional languages Education & Experience High School Diploma or equivalent Prior cash handling experience preferred Prior hospitality/customer service experience preferred

About the Role: As a Front Desk Agent, you're the heart of our guest experience. You'll be the first friendly face to welcome guests, ensuring they feel at home from check-in to check-out. This role is perfect for someone who thrives in a guest-focused, team-oriented environment and enjoys making every stay special. What You'll Do: Greet guests warmly and assist with check-ins, check-outs, and reservations. Answer calls and assist guests with bookings, inquiries, and special requests. Handle payments and maintain accurate records. Provide concierge services-recommend local attractions, book activities, and help guests make the most of their stay. Resolve guest concerns with professionalism and a problem-solving attitude. Work collaboratively with other departments to ensure seamless guest experiences. Maintain a clean and organized front desk area. Uphold Chico's legacy of outstanding hospitality! What We're Looking For: A positive, service-first attitude and great communication skills. Ability to multi-task and stay organized in a fast-paced environment. Basic computer skills (experience with Opera is a plus!). First Aid/CPR certification (or willingness to obtain). Ability to stand for extended periods and lift up to 20 lbs. Ability to work with the use of both hands. Ability to work both sitting and/or standing for long periods of time. Availability to work weekends, evenings, and holidays as needed. If you love hospitality and want to be part of a legendary Montana resort, we'd love to meet you! Apply today and become part of the Chico Hot Springs family.

About the Role: As a Front Desk Agent, you're the heart of our guest experience. You'll be the first friendly face to welcome guests, ensuring they feel at home from check-in to check-out. This role is perfect for someone who thrives in a guest-focused, team-oriented environment and enjoys making every stay special. What You'll Do: * Greet guests warmly and assist with check-ins, check-outs, and reservations. * Answer calls and assist guests with bookings, inquiries, and special requests. * Handle payments and maintain accurate records. * Provide concierge services-recommend local attractions, book activities, and help guests make the most of their stay. * Resolve guest concerns with professionalism and a problem-solving attitude. * Work collaboratively with other departments to ensure seamless guest experiences. * Maintain a clean and organized front desk area. * Uphold Chico's legacy of outstanding hospitality! What We're Looking For: * A positive, service-first attitude and great communication skills. * Ability to multi-task and stay organized in a fast-paced environment. * Basic computer skills (experience with Opera is a plus!). * First Aid/CPR certification (or willingness to obtain). * Ability to stand for extended periods and lift up to 20 lbs. * Ability to work with the use of both hands. * Ability to work both sitting and/or standing for long periods of time. * Availability to work weekends, evenings, and holidays as needed. If you love hospitality and want to be part of a legendary Montana resort, we'd love to meet you! Apply today and become part of the Chico Hot Springs family.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

(16131) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury hotel/resort, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities * Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property * Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person * Provide services for customer satisfaction and retention * Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others * Provide immediate assistance to guests * Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction * Record guest issues in the guest response tracking system * Always follow LQA Standards related to FD operations * Focus on guest satisfaction and focus on continuous improvement * Analyse information and evaluate results in order to choose the best solution and solve problems * Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily * Ensure compliance with all policies, standards and procedures * Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement * Support implementation of the upselling program, communicating and ensuring process * Proceed with check-ins and check-outs * Ensure that passports data collected at the check-in and guest registration is done * Ensure due outs are done in a timely manner * Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies * Provide necessary reports to Finance department when needed * Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval * Ensure compliance with all policies, standards and procedures * Maximum room occupancy and yield is ensured in line with the standards policy on rates * Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences * Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies * All charges are correctly entered onto the guest's folio and that this is always kept up to date * The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report * To be very meticulous in completing the daily checklist and check that it has been done during shift handover * To assist with all other duties as assigned Safety * Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire * Understand and comply with security, health and safety policies and procedures of the hotel Education & Experience Requirements * Minimum two years working in a luxury, or boutique hotel in Front Office department * Must be proficient in hospitality guest services and team development * Previous guest service and reservations experience preferred * Excellent written and oral communication skills required, must be fluent in verbal and written English * Excellent computer and typing skills are required. Microsoft Office proficiency and Opera * Excellent listening and comprehension skills required Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 50 pounds * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.