Night Auditor
Night auditor job in Nokomis, FL
Job Details Nokomis, FL Full-Time/Part-Time Graveyard AccountingDescription We're Hiring: Night Auditor - Own the Night Shift Like a Pro! Schedule: Full-Time or Part-Time | Overnight Hours Department: Front Desk / Accounting About the Role:
When the world winds down, you're just getting started. As our Night Auditor, you'll be the calm in the storm, the master of multitasking, and the friendly face that makes guests feel at home-even at 3 a.m. You'll handle guest services and financial reports with equal parts confidence and charm. This isn't just a job-it's a chance to be the behind-the-scenes hero who starts every hotel day off right!
What You'll Do:
Be the welcoming presence guests need after a long day-check-in, check-out, and all the smiles in between
Wrap up the day's business by balancing transactions and producing essential reports
Take charge of nightly operations and make sure everything runs smoother than freshly pressed linens
Answer phones, solve problems, and support our sleepy travelers with anything they need
Keep the lobby area looking great, prep for breakfast, and support early risers with a warm welcome
Watch over the property and help ensure it stays safe and peaceful overnight
Who You Are:
A natural night owl who thrives in quiet, focused environments
Detail-obsessed and organized, with a flair for numbers and a love for checklists
Friendly, professional, and quick on your feet-even in slippers
Comfortable flying solo during late hours and taking ownership of your shift
Reliable, responsible, and ready to shine under the moonlight
Bonus points if you've worked in hospitality or with hotel software
Why You'll Love It Here:
A relaxed, independent work environment where you get to own your shift
Great mix of guest service, operations, and light accounting
Supportive teammates and management who trust and appreciate you
Discounted hotel stays (yes, vacation just got cheaper!)
Career growth and development opportunities in hospitality
Fun perks, friendly vibes, and a chance to make a real impact
Ready to Be the Star of the Night?
We're not just hiring another employee-we're welcoming a new team champion. If you're calm under pressure, love a little quiet time, and enjoy starting the day with everything perfectly in place, we want you on our team.
Apply now and turn your night shift into something bright!
Night Auditor
Night auditor job in Saint Petersburg, FL
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyNight Auditor
Night auditor job in Tampa, FL
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
• Maintain complete knowledge of and comply with all hotel and departmental policies and procedures.
• Maintain complete knowledge of property management system and manual procedures.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Set up and organize work station with designated supplies, forms and resource materials; maintain cleanliness at all times. Report shortages to supervisor.
• Answer telephone within three rings, using correct salutations and telephone etiquette.
• Be familiar with all hotel services and facilities to respond to guest inquiries accurately. Promote positive guest relations.
• Be familiar with all hotel packages, promotions, prices and rates to best service guests.
• Possess a complete working knowledge of PMS, POS, call accounting and movie systems.
• Correct errors or list discrepancies for adjustment.
• Compute percentages and totals and compare results with recorded entries.
• Inspect items on books of original entry to determine if accepted accounting procedures were followed in recording transactions.
• Analyses data obtained for evidence of deficiencies in controls or lack of compliance with management policies and procedures.
• Reconcile and complete all daily front desk as well as Food and Beverage cashier work.
• Run final trial balance to post rooms and close day.
• Run accounts receivable reports and other reports required for record keeping as designated by the Controller.
• Provide next day reports for Front Office, Housekeeping, Sales and Accounting Offices as required
• Transmit credit card vouchers electronically via modem to authorized vendors.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Auto-ApplyNight Auditor
Night auditor job in Clearwater, FL
Job Description
We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it's quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
Employer Provided Uniforms
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Posts room charges and taxes to guest accounts
Processes guest charges voucher and credit card vouchers
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
Transfer charges and deposits to master accounts
Checks to see that all charges are assigned to the appropriate departments
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
Prints up and files reservations for the next business day
Verifies all account postings and balances
Verifies that room rates are correct and posts those rates to guest accounts
Monitors the current status of coupon, discount, and other promotional programs
Is able to function as a front desk agent especially in terms of check-in and check-out procedures
Prepares a summary of cash, check, and credit card activities
Summarizes results of operations for management
Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Prepare of End of day procedure
Follow the End of Day / Night Audit Checklist (Must Read !)
Balance the day's charges, making corrections as necessary
Performs wake-up calls
Run end of day process in property management software (PMS)
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Qualifications:
Understand principles of auditing, balancing, and closing out accounts
Knows how to operate PMS, PC's, and other front office equipments
Must have complete knowledge of emergency procedures
High school diploma or GED
Previous experience is a plus
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Night Audit
Night auditor job in Sarasota, FL
Join Our Team Today!
We seeking a Night Audit associate to assist with 3rd shift hotel and guest service operations at two of our beautiful hotels in Sarasota, FL - Magnolia Pointe and Ameniti Bay! These two Best Western Signature Collection properties are conveniently located right next to each other. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Email daily reports to accounting office
Answer phones, handle mail, and take messages
Assist guests with questions and issues; ensure all guest problems are resolved in a timely manner
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Inspect conference rooms, common areas and public restrooms to ensure cleanliness
Perform security walks of hotel
Investigate and address noise/party issues
Set up, prepare, and maintain breakfast area
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Dependable and customer focus
Time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience is a plus
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references
SUPERVISORY RESPONSBILITY
This position doesn't manage any staff members.
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyNight Audit - Hyatt Place Sarasota
Night auditor job in Sarasota, FL
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Deliver express checkouts and newspapers. Inspect conference rooms and common areas to ensure cleanliness
Perform security walks of both hotel and parking lot
Investigate and address noise/party issues
Set up, prepare, and maintain breakfast area
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES:
Computer software skills
Communication both verbal and written
Dependable and customer focus
Time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience is a plus
ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references SUPERVISORY RESPONSBILITY This position doesn't manage any staff members. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Night Auditor
Night auditor job in Safety Harbor, FL
We looking for a motivated team member who has a passion for service and a desire to provide legendary service. The Night Auditor position verifies and balances entries and records of financial transactions reported by various hotel departments during the day.
Duties (will include but not limited to):
Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the Resort against liability and fraud.
Audit, balance, post and produce reports for all revenue making departments.
Identify the causes of out-of-balance situations in a timely manner and rectify them.
Be able to interact with guests': check-in, check-out, solve issues/complaints.
Answer guests' questions regarding hotel services and amenities.
Qualifications:
Must be able to work weekends and holidays.
Prior cash handling experience necessary.
High School graduate or G.E.D. equivalent is required.
An Accounting background is preferred
Ability to communicate effectively with the Guests and Team Members.
Read, write and speak English fluently.
Strong computer and telephone skills.
Must be able to work weekends and holidays.
Night Audit - The Hotel Zamora
Night auditor job in Saint Petersburg, FL
Job Description
The Hotel Zamora, a beautiful boutique hotel located in St. Pete Beach, FL, is seeking an experienced Night Audit. With stunning views overlooking the Intercoastal Waterway and Gulf of Mexico, the Hotel Zamora provides a luxurious retreat for its guests. Besides relaxing in the beautifully appointed guest rooms, our guests experience intuitive service in our Rooftop Lounge, Sidewalk Restaurant, Private Dining, and Meeting/Banquet space. The Hotel Zamora is under new ownership and management with Sherman Associates, an accomplished and proven real estate development and management company. Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are today.
The Night Auditor is a key member of the Guest Services team responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. The Night Auditor is responsible for ensuring to provide the highest level of guest service and that company standards are met and maintained at all times. A Night Auditor must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to guests.
Schedule: We are currently seeking a part-time and full-time night audit to join our team.
Essential Functions
Registers guests to the hotel, verifying reservation, address, email address and credit information
Proficient on kiosk operations to assist when necessary
Answers the telephone in a timely and professional manner
Addresses guest complaints, problems and/or requests in friendly and professional manner
Ensures that all matters are resolved or addressed with the proper department head
Have an intimate knowledge of the hotel facilities and the local geographic area
Accepts payment for guests' accounts at the time of registration and at checkout
Processes all Retail transactions for the guest
Issues luggage claims and check guest luggage when requested
Manages nightly hotel operations
Verifies revenue from all sources is accurately balanced, follow up on any discrepancies
Posts any transactions needed
Performs end-of day procedures
Produces daily reports for departments and department heads
Compiles and run statistical reports for all departments and transfer information to our Accounting department
Investigates all service and safety issues reported during the shift to find their cause, and gives recommendations to avoid repeated issues, initiates investigations, writes and supervises the creation of incident reports, monitors investigations to their timely conclusion, and ensures appropriate follow up with guests and visitors, documenting all contacts
Learns and adheres to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
Performs duties of Guest Services Agent
Completes other duties as assigned
Minimum Requirements
High School or equivalent education required. Bachelor's Degree preferred
One to two years of general hospitality experience strongly preferred in front office or accounting.
Ability to communicate effectively and follow directions in a multi-lingual environment
A passion for the mission, vision, and values of Sherman Associates
Schedule may vary due to the specific needs of the hotel
Able to organize, plan ahead and manage workload
Ability to work effectively in an innovative, fast-paced and multi-tasked environment
Basic accounting concepts, the ability to operate Microsoft Office programs and the internet
Extensive knowledge of the hotel, its services, and facilities
Ensure compliance with federal, state and local laws regarding health and safety services
Front Desk Agent
Night auditor job in Sarasota, FL
We are looking for highly organized candidates with excellent people skills for the position of Front Desk, with Night Audit experience! As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
About Us: Lido Beach Resort is renowned for its beautiful beachfront location, upscale dining options, and vibrant atmosphere. Our resort offers a unique blend of relaxation and activity, with amenities like two heated pools, a poolside bar, and direct access to Lido Beach. Our staff is celebrated for their friendly and attentive service, making every guest feel at home. We pride ourselves on being a workplace where team members are valued as our most important resource. At Lido Beach Resort, we believe our team members are the heart of our success. We offer a dynamic work environment where you can grow professionally while enjoying the beauty of Sarasota's Gulf Coast.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Proficient in HMS
Properly close out end of day
Ensure all numbers match across the board prior to importing them into the system
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verification's, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Auto-ApplyFront Desk Agent
Night auditor job in Tampa, FL
Next Coms Talk is a forward-driven communications and customer-experience company dedicated to delivering exceptional service at every point of contact. We pride ourselves on professionalism, consistency, and a commitment to elevating the client experience. Our Tampa location is expanding, and we are seeking individuals who embody reliability, strong communication skills, and a passion for creating a welcoming environment.
Job Description
As a Front Desk Agent, you will be the first point of contact for clients, partners, and guests. You will represent our brand with professionalism and ensure that every interaction reflects the standards and values of Next Coms Talk. This role requires a poised, service-oriented individual who thrives in a structured, client-facing environment.
Responsibilities
• Greet and assist visitors, clients, and team members with courtesy and efficiency
• Manage incoming calls and direct inquiries promptly
• Maintain an organized and professional front desk area
• Handle administrative tasks such as scheduling, documentation, and email correspondence
• Support internal teams by facilitating smooth communication and workflow
• Uphold company standards of service, confidentiality, and professionalism
Qualifications
Qualifications
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional attitude with a polished and welcoming demeanor
• Ability to remain composed and efficient in a fast-paced environment
• Proficiency in basic office software and administrative tasks
• Strong problem-solving and customer-service mindset
Additional Information
Benefits
• Competitive salary within the range of $44,000 - $50,000
• Professional growth and advancement opportunities
• Skill-building in communication, organization, and client relations
• Supportive and structured work environment
• Full-time position with stable long-term potential
Front desk agent (3-11 shift Weekends required)
Night auditor job in Sarasota, FL
The Guest Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in working with clients, guests, and co-workers.
Position Type and Expected Hours of Work
This position could be either full-time or part-time. All full-time positions are benefit eligible. This position must be flexible to work variable days of the week to include weekends and holidays based on business needs.
Essential Job Functions
· Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
· Handle check-ins and check-outs in a friendly, efficient and courteous manner.
· Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
· Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).
· Ensure delivery of packages, mail and messages as needed to guests.
· Follow all Lexima/Brand credit policies.
· Be aware of all rates, packages, and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates.
· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
· Fully understand and be able to operate all relevant aspects of the front desk computer system.
· Focus on his/her role in contributing to guest satisfaction surveys.
· Demonstrate appropriate phone skills.
· Use Lexima/brand selling guidelines as part of the inquiry call process.
· Consistently perform above average in the mystery call process.
· Follow up on all wait list reservations.
· Manage suite inventory.
· Complete shift responsibility checklist.
· Keep front office area clean and organized.
· Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations
· Participate in all-employee meetings, events and other functions required by management.
· Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.
· Develop full understanding of hotel amenities and services.
· Understand emergency procedures and be prepared to help when necessary.
· Operate radios efficiently and professionally in communicating with the hotel staff.
· Ensure correct and accurate cash handling while at the front desk.
· Use proper radio etiquette when communicating with other employees.
· Perform any other duties as requested by management.
Work Environment
This position will be located at a hotel and primarily work behind a desk and in public spaces.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.
· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
· Occasionally lift and/or move up to 25 pounds.
· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
· Ability to stand during the entire 8-hour shift.
Reasonable Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.
Travel
No travel is expected for this position. Travel for annual training and conferences may be required.
Required Education and Experience
· High school diploma or equivalent required.
· A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.
· Previous hospitality experience preferred.
· Knowledge of accounting principles.
· Experience handling cash, accounting procedures and general administrative tasks.
· Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
· Effective oral and written communication skills.
· Must have a valid driver's license.
· Must be fluent in English.
E-Verify
Lexima participates in E-Verify for every employee.
EEO Statement
Lexima is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Front Desk Agent
Night auditor job in Tampa, FL
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation Rate: $15-$19 Hourly
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyFront Desk Agent
Night auditor job in Longboat Key, FL
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
May be required to work flexible shifts.
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Auto-ApplyHilton Garden Inn Tampa East Brandon Front Desk Agent
Night auditor job in Tampa, FL
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Luxury Residential Front Desk Agent - Weekly Pay!
Night auditor job in Tampa, FL
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
This is a part-time position. The pay is $17 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as realtor and potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $17 per hour. Historically, this position pays $15 to $ 16 per hour at multiple locations and shifts.
Hilton Garden Inn Tampa East Brandon Front Desk Agent
Night auditor job in Tampa, FL
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Hilton Garden Inn Tampa East Brandon Front Desk Agent
Night auditor job in Tampa, FL
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent - Hilton Westshore
Night auditor job in Tampa, FL
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
FT Guest Services Agent
Night auditor job in Clearwater, FL
Property Description
Wyndham Grand Clearwater Beach is a prestigious beachfront resort located in the heart of Clearwater Beach, Florida, offering exciting job opportunities for enthusiastic individuals looking to embark on a rewarding career in hospitality. As part of the Wyndham Grand brand, known for its commitment to delivering exceptional guest experiences, employees at Wyndham Grand Clearwater Beach can expect to work in a fast-paced and dynamic environment with opportunities for growth and development. From guest services and food and beverage to housekeeping and event planning, there are diverse employment opportunities that cater to a wide range of skills and interests. With its prime location on one of the world's most famous beaches, Wyndham Grand Clearwater Beach offers a stunning work setting surrounded by breathtaking views of the Gulf of Mexico. Joining the team at Wyndham Grand Clearwater Beach means becoming part of a passionate and dedicated group of hospitality professionals who strive to create unforgettable memories for guests in a truly picturesque destination.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range Starting from USD $0.00/Hr.
Auto-ApplyFront Desk Agent
Night auditor job in Safety Harbor, FL
The purpose and objective of this position is to assist in the coordination and operation of the Front Office to ensure that all guests' needs are met. This position is responsible for communicating with guests who wish to use our facilities and/or stay in the hotel. The Front Desk staff is responsible for establishing a good working relationship between department heads, supervisors and employees of the Resort in order to ensure that the needs of the guests are responded to promptly and efficiently.
DUTIES & RESPONSIBILITIES:
Responsible for greeting and assisting every guest upon their arrival and departure.
Responsible for checking guests in and out of the hotel in an efficient and hospitable manner using approved computer systems.
Responsible for providing courteous guest service by responding promptly and efficiently to inquiries, requests and complaints.
Responsible for maintaining a cash bank issued to the individual employee. Ensuring that all cash drops and nightly paperwork are completed fully and promptly and that the bank level is maintained to be able to give change to guests upon request.
Responsible for answering all incoming calls from outside and internal phone lines in a courteous manner and ensuring the caller is directed to the proper person or department.
Responsible for answering all guest inquiries and following up with the guest to ensure a satisfactory resolution.
Must have an enthusiastic, pleasing and helpful attitude toward each guest and fellow employees.
Responsible for being professionally groomed in prescribed uniform including nametag, close-toe shoes and access to bank on each scheduled shift.
Responsible to listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other resort services, directions to local attractions or function rooms, car rentals, airline shuttle service, taxi service, etc.
Responsible for giving out and sharing with resort guest's pertinent information about the resort and its services and informs guests at every opportunity.
Responsible for complying with all Safety Harbor Resort and Spa policies and procedures.
Responsible for knowing daily event schedules and has ability to direct guests to functions.
Responsible for keeping up to date with spa services and room packages to be able to share with guests. Also, must be able to book room rate/packages in hotel pms system.
Responsible for reporting to the front desk on time and in full uniform for scheduled shift.
Responsible for booking walk-in and phone in reservations using PMS system.
Required to be visible and available to the guests at all times.
Responsible for attending all required meetings.
Responsible for properly keeping all logs current. This includes the Guest Call Back log, Room Move log, Food & Beverage promo log, etc. This log is located and must be kept at the front desk or PBX phone area at all times.
Responsible for recording all wake-up calls properly. Also, giving courteous, friendly and prompt wake-up calls at all recorded times.
Responsible for assisting guests with any special needs assistance, such as obtaining wheelchair.
Responsible for routing all incoming faxes to proper department or guests in a timely manner.
Responsible for assisting guests in business center.
Responsible for issuing and returning safety deposit boxes to guests as needed.
Responsible for making reservations, appointments and arranging for transportation for guests as needed.
Responsible for reporting any safety concerns to appropriate manager/supervisor.
REQUIREMENTS AND QUALIFICATIONS:
MUST HAVE PREVIOUS HOTEL EXPERIENCE.
Must be able to work a flexible schedule, nights, weekends and holidays.
Must have strong guest service skills.
Must be able to read, write and communicate in the English language.
Must be able to lift and carry a minimum of 15 lbs.
Must be able to stand on feet for long periods.
Must be able to work in and with groups of different cultures and backgrounds.
Must be able to work with multiple computer systems for long periods.
Must be a team player.
Must be able to walk, run, bend, stoop, reach and stand.
Must be able to work in a fast-paced environment.
Must be able to remain calm and guest services orientated during heavy check-in and checkout periods.
Must be able to walk length of resort continuously throughout the scheduled daily shift.
Must be able to work on a computer for long periods of time.