Night auditor jobs in Butte-Silver Bow, MT - 46 jobs

Compensation Amount: The Night Auditor provides excellent overnight service at the hotel front desk, performing all relevant night audit functions including cash reports, reconciliation, verifying accuracy of credit cards, bookkeeping, end of day accounting duties for the hotel. This position reports to the Front Desk Manager. Job Description: Wage: $19.31 - $19.31 Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available ESSENTIAL FUNCTIONS Accurately complete required night audit reports on a nightly basis. Verify readings, over-rings, credit cards, checks, guest folios, audit daily guest ledger of the hotel to verify and balance entries. Investigate and correct any discrepancies. Check daily cash reports for completeness and accuracy. Create daily deposit and ensure correct starting cash amount at the front desk for the morning. Manage overnight walk-in traffic. Sign in guests as needed. Smile and greet guests in a welcoming manner. Act as front desk attendant during the night hours, register and assign rooms to guests, provide quote for room rates and up-sell the guest when possible, and ensure guests are satisfied with service requests. Update reservations system with occupancy of guests as they come as they check in and out. Provide administrative, reception, and program support to management and staff. Manage phone activity including providing general knowledge to callers. Resolve guest concerns and complaints within scope of authority; refer to management as appropriate. Maintain awareness of safety issues and report them immediately to your manager. Performs such other related duties as directed or . SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma/G.E.D. equivalent . Some college in related degree preferred. Basic accounting skills and mathematical accuracy. Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. Computer proficiency. Ability to effectively organize and coordinate multiple priorities. Ability to learn and develop new skills and problem solving. Ability to arrange and coordinate schedules for reservations. Excellent interpersonal, administrative, telephone and other communications skills. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 40 lbs. occasionally. Ability to stand for the entire workday and to climb steps regularly. Ability to sit at a desk and monitor phones for extended amounts of time. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and to speak clearly so that you can be understood by customers and co-workers in English. Able to read and write work-related documents in English. Communicates and receives verbal communication with other employees. Able to work overnight with little to no supervision. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Typical office equipment (computer, phone system, fax, copier, scanner), cash register and credit card terminal Computer-based hotel reservations system and POS system. Required Personal Protective Equipment (PPE) used: gloves Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $12.00 - $14 hourly Responsibilities: Perform additional bookkeeping, administrative, and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Make sure every hotel guest has a pleasant stay Qualifications: Overnight shift; requires flexible hours Excellent customer service and communication skills are required Experience in the hospitality industry or guest services is preferred, but not required Must be computer proficient; experience with accounting or reservation software is a bonus About Company We are a new hotel located in Anaconda, Montana.

Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up! Job Summary: As a Night Auditor , you will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure the hotel is following hotel policies and procedures. Your goal is to provide Level5 Hospitality and service for each and every guest. Duties/Responsibilities: Perform all check-in and check-out tasks Complete the Night Audit checklist each shift Properly close all PMS and 'Point of Sale' systems daily, generate and maintain appropriate audit reports and reset all systems to the following day Inform the Front Office Manager or Manager on Duty of any problems that need immediate attention and/or action to ensure proper follow up Operate the front desk according to standard operating procedures and with exceptional guest service! Fulfill all Front Office functions during the overnight shift Know emergency procedures and how to respond accordingly after training by the Chief of Maintenance Complete daily reports, audit correspondence, as required by shift Receive and confirm credit cards for validity and acceptability Welcome guest upon their arrival and assign rooms Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests Manage online and phone reservations Respond to guest complaints in a timely and professional manner Create incident reports for guest injuries/issues when required Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy Performs other related duties as required by Manager/Supervisor Required Skills/Abilities: Proficient in Microsoft Office Suite or similar software Previous work experience as a Hotel Front Desk Agent preferred Level5 High Touch service Excellent communication and organizational skills Flexibility with shifts and scheduling Must be available weekends and/or occasional holidays Must have reliable transportation to and from work Must have stellar attendance and punctuality Education and Experience: High School diploma and/or experience in a hotel or related field preferred Basic accounting and bookkeeping experience Must possess basic computational ability Physical Requirements: Must be able to remain in a stationary position during shift. Must be able to access and navigate the facility. Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment. Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

Job DescriptionDescription: The Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. Responsible for closing and consolidating credit cards and running reports at the end of each shift. Duties/Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local area with the ability to provide directions and maps to local attractions and destinations. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or equivalency required. At least one year of experience with the hotel preferred. Physical Requirements: Prolonged periods of standing at front desk and sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requirements:

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Greet and check in guests at the reception desk, showcasing our amenities, and activities Confidently take action, quickly step in to help others, and make sound decisions with minimal direction Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Provide clear, accurate, complete, and timely communication Eagerly seek opportunities to ensure guests have everything they need Learn and share your knowledge of local culture, activities, and adventure activities Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing Collaborate and interact professionally with guests and co-workers Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Customer focus and friendly Solutions-oriented and attention to detail Ability to work overnight shifts Communication skills Minimum two years of experience in Customer Service, preferably in hospitality or hotels Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

We Inspire People to Be More Alive About Paws Up Montana: Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary. The role of the Night Auditor is to assist in the auditing, posting and balancing of daily financial transactions to support the continuation of delivering outstanding guest service and financial profitability. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided Primary Responsibilities: Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded. Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly. Ensure confidentiality of guests before and throughout their stay. Create guest folders within the resort systems for each arriving reservation. Answer all inquiries via phone, email, or in person in a prompt and professional manner. Oversee the guest s account close out process, ensuring all accounts balance and all revenue is reported accurately. Maintain guest folios and appropriate billing needs to ensure all guest final bills are accurate. Perform nightly account audits through resort system in a prompt manner. Follow set procedures on posting charges and settling guest accounts. Reconcile all receipts from various departments to ensure charges are posting accurately and receipts are signed. Email appropriate department Managers when charge discrepancies are located. Scan all unsigned receipts in one document and send to appropriate Managers each shift. Scan and save all guest receipts in their appropriate electronic folders. Settle all credit card transactions posted in Shift 4 Dollars on the Net, our credit card settlement program. Ensure all credit card transactions are posted and processed accurately. Log all payments made daily onto appropriate spreadsheet each shift and email to accounting personnel. Generate and email all appropriate reports each shift. Assist in late night/early morning transportation as needed. Perform wake up calls as needed, always following the pre-set script. Complete standard cleaning duties each night. Assist day/evening Front Desk shifts in creating guest Welcome Packets and Turndown Letters, and other Front Office tasks as needed. Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed. Other Functions and Responsibilities: • Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner. • Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment. • Maintain a clean and neat appearance at all times. • Perform work in a safe and high-quality manner. Looking for Team Members with: High school diploma, GED or vocational training or job-related course work Minimum 1 year of Night Audit experience Proven excellent customer services skills, communication skills, and organizational skills Proven computer, typing, and Microsoft Office experience and skills Valid State Driver s License If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up! Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $14 - $16 hourly Responsibilities: Field customer complaints when necessary Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Bookkeeping: keep accurate records of all hotel guest account information Communicate with housekeeping to make sure guest rooms are ready Guest Services - Greet guests, check them in and out, and provide a welcoming experience. Reservations & Payments - Manage bookings, process payments, and ensure accurate records. Communication - Answer calls, respond to guest inquiries, and provide information about the hotel and local area. Issue Resolution - Address guest concerns or complaints professionally and escalate as needed. Lobby & Front Desk Upkeep - Maintain a clean and organized front desk and lobby area. Coordination - Work with housekeeping and maintenance to ensure rooms are ready and any issues are resolved promptly. Security & Compliance - Follow hotel policies and procedures to ensure a safe and smooth operation. Qualifications: High school graduate, GED recipient, or equivalent Working knowledge of Microsoft Office and reservation management systems Comfortable taking telephone calls and mitigating stressful situations Displays impeccable interpersonal, time management, organizational skills, and customer service skills 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Experience - Previous hotel or customer service experience is preferred, but not required. Communication Skills - Strong verbal and written communication skills to interact with guests and team members professionally. Technology Skills - Basic computer skills and familiarity with hotel reservation systems, or willingness to learn. Customer Service - A positive attitude, problem-solving skills, and a commitment to guest satisfaction. Organization & Multitasking - Ability to handle multiple tasks efficiently in a fast-paced environment. Availability - Flexible schedule, including evenings, weekends, and holidays as needed. Professionalism - Dependable, punctual, and able to maintain a professional appearance and demeanor. About Company Structure Hospitality is a Salt Lake City, Utah-based hotel management company that works with owners and investors to achieve record-breaking hotel performance. Our approach combines strategic operations, close attention to detail, and a team-oriented culture built around the success of our people and team members. We focus on building strong relationships and delivering measurable success through transparency and results. With a growing portfolio of properties, we are dedicated to creating exceptional guest experiences and investing in the development and growth of our team members. When you join Structure Hospitality, you're joining a company that values its people, prioritizes results, and is committed to your success.

ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative. REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store. SPECIFIC DUTIES Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery of all messages, packages and mail in a timely and professional manner. Be familiar with all in-house groups. Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures. Notify management of any pertinent information related to daily shift activities. Maintain high standards of professionalism, customer service, quality and cleanliness. Maintain store displays and inventory control as directed, and communicate ideas and guest feedback. Increase revenues through up-selling strategies and profitability of ancillary income. Maintain health standards and ensure guests and team members are in a safe and secure environment. Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals. Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. EXPECTED RESULTS Demonstrates positive attitude with guests, management, team members and vendors. Consistent maintaining of arrivals, departures and campground census reports. Attention to detail when handling reservations and/or registering guests. Promotion of ancillary revenue streams. Meet Quality Assurance standards. JOB QUALIFICATIONS Hear and speak the English language fluently Strong decision-making ability Excellent communication, collaboration, and delegation skills with ability to manage confrontation Strong working knowledge of operational procedures Comfortable in a fast-paced and high-pressure environment. Motivated, goal oriented and results driven Ability to maintain confidentiality Able to work nights, weekends, and holidays PHYSICAL REQUIREMENTS Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates. Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Live. Work. Explore. as a part of our Lodging team at the Cedar Creek Lodge in Columbia Falls, the gateway to Glacier National Park! Cedar Creek Lodge is a 3-diamond hotel open year-round in Columbia Falls, Montana. We depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests. We're hiring for an On-Call/Intermittent Night Auditor to Live. Work. Explore. in the gateway to Glacier National Park! Job Summary:To establish and provide excellent guest service, registering and greeting guests at point of check-in and throughout their stay, while processing payments and posting charges to guest accounts in accordance with Xanterra - Cedar Creek Lodge policies and procedures. The Details:Position Type: On-Call/IntermittentStart Date: February 2026Pay: $19.85/hour Housing: Employee housing is not available About Columbia Falls:Just west of Glacier National Park lies a collection of communities who proudly welcome millions of visitors each year to the Glacier Gateway area. Columbia Falls - a lively Montana town with many locally owned shops, restaurants, breweries, and summer farmers markets - is the ideal home base for exploring Glacier National Park and the 2.4 million acres in Flathead National Forest. Benefits: * Medical * 401k with match * Employee Assistance Program * Wellness Programs * Learning and Development Programs Perks: * Free Glacier National Park pass * Free Red Bus Tours (if available) * Retail, Lodging and Travel Discounts * Planned employee trips and activities * $350 Referral Bonus Program * A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities * Meet people of all ages from all over the country and world * The adventure of a lifetime! Responsibilities * Maintain positive guest relations at all times. Notifies Location Manager and/or Guest Service Supervisor of all guest complaints. Documents incidents in accordance with established policies and procedures. * Register guests while receiving and posting proper payment and finalizing guest accounts at checkout. * Assign guest rooms, issue keys ensuring guest security at all times and in accordance with established policies and procedures. * Answer telephones in the specified time frames following proper procedures, and using correct greetings and telephone etiquette. * Take, record, and relay messages in person or via phone accurately, completely, timely, thoroughly, and legibly. * Educate guests on environmental policies and procedures as necessary. * Maintain complete knowledge of correct use of company equipment while keeping work space neat and organized. * Maintain complete knowledge of and comply with all front desk policies, procedures, and standards. * Accurately follow cash handling procedures and secure bank at all times. * Accurately post charges to guest accounts for services and purchases. * Verify accuracy of guest information and postings for work performed all day at the end of shift. (Bucket Check) * Prepares folios for each guest account. * Receives and coordinates wake-up calls. * Handle lost and found items, tagging them with the date and place found, following proper established procedures * Familiar with and follows emergency fire evacuation and safety procedures. * Understands and follows all PCI Compliance guidelines. * Keeps emergency reports up to date and accurate. * Prepares housekeeping room status report for the following day. * Wash, dry and fold laundry as assigned by Location Manager and/or Guest Services Supervisor * Rolls the system date to the next business day for Cedar Creek Lodge and GNPL when requested. (Night Audit) * Cleans lobby and front desk area as needed or requested. * Work without direct supervision and handle situations as they occur at night. Contacting Location Manager and/or Guest Services Supervisor if needed. * Adheres to all Xanterra - Cedar Creek Lodge policies and regulations. * Assists in other departments or with other job duties as requested or necessary. * Completes all other tasks as assigned by Location Manager and/or Guest Services Supervisor. Qualifications * Hospitality degree or equivalent experience in hospitality and customer service. * Knowledge of general office procedures. * Knowledge of the following PC software: MS Word, MS Excel, MS Outlook. * Strong communication skills both written and verbal. * Ability to learn quickly and follow instruction accurately. * Ability to prioritize tasks and move through them in an efficient manner. * Ability to work quickly and thoroughly under pressure. * Must be flexible and open to changes in procedures. * Must be knowledgeable of common office machines, i.e., computer, copy, fax, calculator - standard and ten-key, cash register, etc. * Must be able to handle guest concerns in a tactful and caring manner. * Must be team-oriented. * Must possess neat and pleasant grooming habits. * Must have good organizational skills. * Must be a self-starter. * Must be able to speak, read, write and understand English. Physical Requirements include: * Able to lift and carry up to 35 pounds. * Standing for up to eight hours per shift. * Requires bending, stretching and reaching throughout a shift up to 8 hours. * Working with required chemicals. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. This will be a part-time position, that is, three 10-hour shifts- from 10 pm until 8 am. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $16 hourly Responsibilities: Complete additional bookkeeping, administrative, and accounting procedures as requested Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Make sure every hotel guest has a pleasant stay Qualifications: Must be computer proficient; experience with accounting or reservation software is a bonus Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours Some college is preferred but a high school diploma or equivalent is required About Company If you are looking for a friendly, family environment and not just a job, then we are the best place for you. Discounted Dental, Vision, and Supplemental Insurance 401(k) with a company matching potential Employee discounts at company-owned properties

Night Auditor | Rock Creek Resort Let's start off with the most important part - what's in it for you: The Perks *Eligibility of perks is dependent upon job status Hourly Pay: $21 per hour Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you: “People never forget how you made them feel.” Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What you'll do:The Brass Tacks Oversight of the day to day night operation of the property including front desk operations, and financial reconciliation and reporting. Follows all procedures to ensure that all front office activities and services meet or exceed the established standards and goals. Ensures confidentiality of all guest information and pertinent hotel data. Assists guests, team members, and vendors during their shift. Maintains a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the General Manager or appropriate party. Responds and works to resolve guest issues and concerns as necessary. Evaluates patterns or trends in guest concerns in order to plan and implement corrective actions. Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations. Ensures front office, reception area, lobby and storage areas are clean and organized. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended. Completes property walks routinely to monitor guest safety and security. Weekends and Holidays required. The Nitty Gritty Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred. Previous experience in cash handling and computerized Point of Sale system strongly preferred. Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish). Strong problem solving and conflict resolution skills. Ability to understand and apply labor and industry-specific laws and regulations. Ability to park and retrieve guest vehicles. Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked. Must possess basic negotiation skills and strong customer relations skills. Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word. Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Job Description The Country Inn & Suites of Billings is seeking an experienced Front Desk Clerk to join their team! The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. ESSENTIAL FUNCTIONS: Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. Receives and processes telephone and walk-in reservations accurately. Monitors the printer and fax machine to ensure prompt attention is given to documents received. Maintains the cleanliness of the lobby area and performs laundry duties as needed. Removes snow from hotel main entrance and sidewalks as needed. Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, full-time associates after eligibility requirements have been met. Position Type: Regular Pay Rate: $15.00 per hour Schedule: Part-time, Fridays and Saturdays from 3-11pm Other opportunities are available. Apply today! Candidates offered employment must submit to a background check and drug test. We are an E-Verify participating employer. EOE M/F/Vet/Disability

Job Description The Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required. SKILLS & KNOWLEDGE: Must have the ability to provide professional and courteous guest service. Must have good time management skills and the ability to work with minimal supervision. Must have good organizational skills, the ability to multitask and strong attention to detail. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have the ability to maintain a positive and professional attitude when handling guest situations. Must have a working knowledge of computers and basic math skills. Customer service experience preferred, but not required. ESSENTIAL FUNCTIONS: Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. Receives and processes telephone and walk-in reservations accurately. Monitors the printer and fax machine to ensure prompt attention is given to documents received. Maintains the cleanliness of the lobby area and performs laundry duties as needed. Removes snow from hotel main entrance and sidewalks as needed. Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. Type: Part- Time Shift: Open Pay: $20 per hour Other opportunities are available. Apply today! Candidates offered employment must submit to a background check and drug test. We are an E-Verify participating employer. EOE M/F/Vet/Disability

(16130) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The Night Auditor, you will be the face of the hotel during overnight hours-offering warm, discreet service to guests while ensuring accurate financial reconciliation for the day's operations. This role is ideal for someone who is detail-oriented, confident working independently, and understands the importance of privacy, discretion, and precision in a luxury hospitality setting. Key Duties and Responsibilities * Welcome late-arriving guests with gracious, anticipatory service * Assist with check-ins, check-outs, and concierge-level guest requests * Handle and resolve overnight guest inquiries, issues, or emergencies with poise and professionalism * Accurately reconcile daily revenue across all hotel departments * Review and verify transactions, folios, and reports for discrepancies * Prepare and distribute daily financial summaries and reports to management * Monitor overnight security and safety procedures in coordination with security teams * Coordinate wake-up calls, room service requests, and special overnight amenities * Ensure lobby and front office areas remain impeccably maintained * Adhere to all financial control procedures and night audit checklists * Maintain confidentiality of guest information and internal records Education & Experience Requirements * Must be computer literate, have knowledge of MS Office, Excel and Opera * Must be able to work well with limited supervision and under pressure and be able to multi-task * Must have night auditor experience in a five-star environment for a minimum of 2 years * Cashiering experience * Ability to develop and lead team members * Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding. Additional language skills will be advantageous Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 50 pounds * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Job Description Join the highest quality Hotel and learn from the best! COURTYARD BY MARRIOTT is looking for a Full-Time Front Desk Agent. We are looking for someone friendly, courteous, and timely, and provides that hospitality spirit! This position ensures guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services. ESSENTIAL JOB FUNCTIONS: Executes prompt, courteous, and accurate guest check-in and check-out. Addresses questions or problems about Hotel rooms and rates. Maintains room security by providing effective key control. Answers telephones and responds appropriately to requests. Respond to guest reservation requests. Communicates with other departments to ensure proper handling of guests and groups. Follows room inventory and monetary controls Handles cash, makes change, and balances an assigned house bank. Counts cash and other methods of payment at the end of the shift to verify and balance the house bank. Handles any quest compliments or complaints and takes action deemed necessary. Assists other associates where needed. HOURS AND ATTENDANCE: Up to 25 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime. PHYSICAL AND MENTAL DEMANDS: Must be able to use computer equipment and operate office equipment, such as telephones, copiers, fax machines, and various computer programs. Must be able to stand for extended periods. Must be able to effectively communicate with the public and other team members daily. Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts. BENEFITS Courtyard by Marriott offers excellent Medical, Dental, and Vision benefits after 60 days. Also includes sick leave and paid time off after 1 year. Plenty of opportunities to grow and advance in your field and other departments in the hotel. Apply now to join the Courtyard by Marriott Team!

Night Audit/ Front Desk AgentDepartment: Front OfficeReports to: Front Office ManagerExempt/Non-Exempt: Non-Exempt (Hourly) PRIMARY PURPOSE The Front Desk Agent is responsible for delivering exceptional performance in their role, embodying Ranch core values, and upholding the standards set for Forbes Five-Star Properties and members of Relais & Chateaux. This role serves as the primary liaison between The Ranch and our guests, representing the property with professionalism and hospitality throughout the guest journey. Agents oversee arrival and departure procedures, ensure the highest level of guest service, and maintain our commitment to Forbes Five-Star standards. This role includes part-time night audit responsibilities which require attention to detail, reliability, and a strong understanding of both guest services and resort operations. Night audit duties involve overseeing overnight guest needs while performing end-of-day financial and reporting procedures. KEY RESPONSIBILITIES Welcome guests with warmth and professionalism; handle check-in/check-out procedures with efficiency and care. Maintain up-to-date knowledge of Ranch events, amenities, and activities to confidently assist and inform guests. Address guest concerns, special requests, and last-minute changes by coordinating effectively with all departments. Prepare registration cards, waivers, welcome notes, and guest materials; conduct property tours and final accommodation inspections. Use the Property Management System (PMS) to manage reservations, guest folios, and accurate postings. Review guest folios prior to departure, process adjustments and allowances, and ensure accurate final billing. Complete nightly audit procedures, including reconciliation of daily transactions and system postings. Run and distribute daily reports for leadership, housekeeping, and other departments. Investigate and resolve discrepancies in billing or postings. Monitor property security overnight, manage late check-ins, and respond to any guest needs or emergencies. Ensure smooth transition between night and morning operations. Set up morning coffee and pastry bar. Foster a positive team environment by communicating clearly and respectfully with coworkers and other departments. Support daily communication meetings; actively contribute to operational consistency and service excellence. QUALIFICATIONS High School Diploma required; further education in hospitality or business preferred. Prior customer service experience required; hotel or resort front desk experience strongly preferred. Proficiency in Microsoft Word, Excel, and PowerPoint required. Experience with Property Management Systems and basic accounting processes preferred. Valid driver's license required. Strong verbal and written communication skills. Ability to perform detailed tasks independently and with minimal supervision, especially during overnight hours. Sound judgment, reliability, and professionalism under pressure. Ability to maintain confidentiality of guest and company information. Physical ability to remain alert and on foot for extended periods and respond to guest or emergency needs. Commitment to providing an elevated level of personalized guest service. This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of duties or responsibilities. Management may assign or adjust responsibilities as needed.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

About the Role: As a Front Desk Agent, you're the heart of our guest experience. You'll be the first friendly face to welcome guests, ensuring they feel at home from check-in to check-out. This role is perfect for someone who thrives in a guest-focused, team-oriented environment and enjoys making every stay special. What You'll Do: Greet guests warmly and assist with check-ins, check-outs, and reservations. Answer calls and assist guests with bookings, inquiries, and special requests. Handle payments and maintain accurate records. Provide concierge services-recommend local attractions, book activities, and help guests make the most of their stay. Resolve guest concerns with professionalism and a problem-solving attitude. Work collaboratively with other departments to ensure seamless guest experiences. Maintain a clean and organized front desk area. Uphold Chico's legacy of outstanding hospitality! What We're Looking For: A positive, service-first attitude and great communication skills. Ability to multi-task and stay organized in a fast-paced environment. Basic computer skills (experience with Opera is a plus!). First Aid/CPR certification (or willingness to obtain). Ability to stand for extended periods and lift up to 20 lbs. Ability to work with the use of both hands. Ability to work both sitting and/or standing for long periods of time. Availability to work weekends, evenings, and holidays as needed. If you love hospitality and want to be part of a legendary Montana resort, we'd love to meet you! Apply today and become part of the Chico Hot Springs family.