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  • Night Auditor

    Fairmont Washington, D.C

    Night Auditor Job In Washington, DC

    What's in it for you: Competitive Salary Paid Time Off Medical, Dental and Vision Insurance, 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Rate of Pay: $25.00-26.50 per hour Reporting to the Night Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues Ensure the current day's revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced Prepare daily management reports as required Complete the update process on the front office system per established system guidelines Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems are readied for the next day's business Verify that all departments have posted all their revenues Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries Scheduling and implementing training plans. Handling and resolving guest complaints, including follow up in a timely manner. Liaising with all Departments to ensure Fairmont standards are upheld. Effectively communicating and implementing new policies/procedures for all departments. Actively seeking feedback from employees & guests, taking action to improve guest satisfaction scores. Perform any other duties, tasks, and assignments within your department as required Qualifications Qualifications Previous front office or accounting experience required Available to work overnights, including weekends Post-secondary education in Hotel Management or equivalent an asset. Must be a strong team player with proven leadership, development, delegating and planning skills. Should be highly organized, results oriented with the ability to be work well under pressure. Must be creative, possess proven initiative with the desire to learn and develop. Computer literate in Microsoft Window applications and relevant computer applications required Additional Information Your team and working environment: - The Fairmont Washington, D.C. is perfectly positioned between the White House and historic Georgetown. From our reimagined and vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
    $25-26.5 hourly 7d ago
  • Night Auditor

    Accorhotel

    Night Auditor Job In Washington, DC

    Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Night Auditor: What's in it for you: Competitive Salary Paid Time Off Medical, Dental and Vision Insurance, 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Rate of Pay: $25.00-26.50 per hour Reporting to the Night Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues Ensure the current day's revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced Prepare daily management reports as required Complete the update process on the front office system per established system guidelines Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems are readied for the next day's business Verify that all departments have posted all their revenues Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries Scheduling and implementing training plans. Handling and resolving guest complaints, including follow up in a timely manner. Liaising with all Departments to ensure Fairmont standards are upheld. Effectively communicating and implementing new policies/procedures for all departments. Actively seeking feedback from employees & guests, taking action to improve guest satisfaction scores. Perform any other duties, tasks, and assignments within your department as required Qualifications Qualifications Previous front office or accounting experience required Available to work overnights, including weekends Post-secondary education in Hotel Management or equivalent an asset. Must be a strong team player with proven leadership, development, delegating and planning skills. Should be highly organized, results oriented with the ability to be work well under pressure. Must be creative, possess proven initiative with the desire to learn and develop. Computer literate in Microsoft Window applications and relevant computer applications required Additional Information Your team and working environment: - The Fairmont Washington, D.C. is perfectly positioned between the White House and historic Georgetown. From our reimagined and vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
    $25-26.5 hourly 60d+ ago
  • Night Auditor

    Candidate Experience-Site

    Night Auditor Job In Oxon Hill, MD

    Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $21.70 to $27.00 per hour, and offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
    $21.7-27 hourly 9d ago
  • Night Audit

    Crescent Careers

    Night Auditor Job In Owings Mills, MD

    Why You'll Love Working With Us At Marriott Owings Mills, we believe in providing not just a job but a career filled with opportunities to grow and make an impact. As part of the Crescent Hotels & Resorts community, you'll be supported by a culture that values teamwork, innovation, and service excellence. What You'll Do As a Night Auditor, you will: Deliver outstanding guest service by greeting and assisting guests during overnight hours. Balance daily transactions, verify and post financial data, and prepare accurate reports. Act as the overnight ambassador, responding promptly to guest inquiries and ensuring a safe, welcoming environment. Manage late-night check-ins, check-outs, and reservations with precision and efficiency. Collaborate with other departments to ensure smooth transitions between shifts. What We're Looking For A hospitality enthusiast with prior experience in front desk operations (preferred but not required). Someone with excellent attention to detail, a knack for problem-solving, and the ability to work independently. A professional with strong communication and organizational skills. A team player with a flexible schedule, available to work overnight shifts, weekends, and holidays. What We Offer Competitive pay and benefits package, including health, dental, and vision insurance. Guest Room Discounts, including discounted rates at Marriott properties worldwide. A positive and supportive work environment where your contributions are recognized and valued. Opportunities for career growth within Crescent Hotels & Resorts. Be Part of Our Story At Marriott Owings Mills, we don't just offer a place to work - we offer a place to grow, thrive, and be part of something extraordinary. As a Night Auditor, you'll play a key role in ensuring our guests have memorable stays while contributing to the smooth operations of our hotel. Marriott Owings Mills is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
    $33k-42k yearly est. 26d ago
  • Night Auditor

    Donohoe Hospitality Services Careers

    Night Auditor Job In Washington, DC

    The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during the overnight hours. This position is responsible for auditing, balancing, and consolidating departmental ledger accounts to maintain accurate financial records. Additionally, the Night Auditor prepares various hotel operating reports that provide valuable insights into the hotel's performance. Beyond financial duties, this role involves handling the requests and transactions of hotel guests, ensuring their needs are met promptly and efficiently. The Night Auditor is essential in maintaining the hotel's high standards of service and operational excellence throughout the night. Essential Functions Post all daily room and outstanding charges. Balance all revenue totals of cash and credits against revenue report. Verify and prepare registration cards for arriving guests. Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff. Take, modify, and cancel guest reservations. Check in/out guests according to hotel and/or brand standards. Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guest special requests. Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds. Handle all guest questions and inquiries about the hotel and local surroundings. Create and/or print the required reports. Verify each front desk shift's transactions. Finalize transactions completed during the day including completing a daily income report and daily F&B Revenue Report. Maintain cleanliness of the Front Office area. Perform cashier duties, cash travelers' checks. Post phone charges and other miscellaneous charges to guest accounts. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures. Additional Responsibilities The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work. Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook. Education and Experience Previous hotel experience. Skills and Abilities Good communication and interpersonal skills. Ability to maintain control and composure in difficult situations and exhibit good judgment. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests. Compensation: $20.00 - $21.00 per hour
    $20-21 hourly 45d ago
  • Night Auditor

    The Quoin Hotel

    Night Auditor Job In Baltimore, MD

    ROOST Baltimore is looking for a Night Auditor to join our team! We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest's stays. Join the experience as we are seeking energetic and enthusiastic Part Time Night Auditor / Overnight Front Desk Agent at ROOST Baltimore. As a Night Auditor, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and resident reception organization; bell duties; and concierge services in a gracious and professional manner. This position demands accuracy with daily accounting procedures. Who will enjoy this position? Bright and engaging people who are passionate about making connections with others Someone who is self-sufficient and loves the challenge of coming up with creative solutions. Those who thrive on being busy and love the energy created by genuinely connecting with those around you. Those who are naturally warm and welcoming and love entertaining people in their home. Requirements: Be detailed oriented, able to work individually and handle multiple tasks simultaneously. Must be computer savvy and be a quick learner. Strong interpersonal skills and the ability to work well with co-workers and the public in a thoughtful sincere manner. Ability to satisfactorily communicate in English (read, write, speak) with guests, co-workers and management to their understanding. Must be willing to work a flexible schedule. Must be willing to work weekends and holidays if necessary. Benefits: Full Health, Vision, Life and Dental Coverage 401 K Paid Vacation, Holiday, Personal, and Sick days Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $33k-42k yearly est. 9d ago
  • Night Auditor

    Wm. Mulherin's Sons

    Night Auditor Job In Baltimore, MD

    ROOST Baltimore is looking for a Night Auditor to join our team! We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest's stays. Join the experience as we are seeking energetic and enthusiastic Part Time Night Auditor / Overnight Front Desk Agent at ROOST Baltimore. As a Night Auditor, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and resident reception organization; bell duties; and concierge services in a gracious and professional manner. This position demands accuracy with daily accounting procedures. Who will enjoy this position? Bright and engaging people who are passionate about making connections with others Someone who is self-sufficient and loves the challenge of coming up with creative solutions. Those who thrive on being busy and love the energy created by genuinely connecting with those around you. Those who are naturally warm and welcoming and love entertaining people in their home. Requirements: Be detailed oriented, able to work individually and handle multiple tasks simultaneously. Must be computer savvy and be a quick learner. Strong interpersonal skills and the ability to work well with co-workers and the public in a thoughtful sincere manner. Ability to satisfactorily communicate in English (read, write, speak) with guests, co-workers and management to their understanding. Must be willing to work a flexible schedule. Must be willing to work weekends and holidays if necessary. Benefits: Full Health, Vision, Life and Dental Coverage 401 K Paid Vacation, Holiday, Personal, and Sick days Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $33k-42k yearly est. 9d ago
  • Night Auditor- Full Time

    Empire Hospitality

    Night Auditor Job In Capitol Heights, MD

    ALL APPLICANTS MUST KNOW HOW TO USE OPERA AND MUST HAVE WORKED NIGHT AUDIT PREVIOUSLY. The Night Auditor contributes to the hotel's commitment to high-quality guest service, teamwork, and appreciation of high standards of excellence. This position is for the Overnight Shift which is from 11 pm-7 am. The Night Auditor's responsibilities include the: Audit, balance, post, and report on room charges, F&B charges (via Micros), phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc, to ensure accuracy and verify proper cash handling procedures are followed. Communication of hotel services/promotions and resetting the systems for the next day's operations, as well as all Gallery Host functions during the overnight shift. Setting up Daily Hot Breakfast until Kitchen Staff arrives. Being Manager on Duty during entire overnight shift and assisting guests. This highly visible role gives opportunity for casual conversation and direct impact on creating the Guest Experience. Qualifications: MUST Have Previous Night Audit Experience in the hospitality industry High School diploma or equivalent required Previous supervisory experience preferred, but not required Knowledge of Accounting Principles MUST KNOW HOW TO USE Opera Property Management System and Micros Must be a US Citizen or have a Work Permit to legally work in the United States of America
    $33k-42k yearly est. 60d+ ago
  • Night Auditor

    Procaccianti Group 3.8company rating

    Night Auditor Job In Washington, DC

    Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $32k-39k yearly est. 9d ago
  • Night Auditor

    Studio 6 Suites

    Night Auditor Job In Catonsville, MD

    The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. QUALIFICATIONS: · At least 1 year of progressive experience in a hotel or a related field preferred. · High School diploma or equivalent required. · College course work in related field helpful. · Previous supervisory responsibility preferred. · Must be able to work independently and with minimal supervision. · Knowledge of Basic Accounting Principles. · Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. · Must be proficient in Windows operating systems company approved spreadsheets and word processing. · Must be able to convey information and ideas clearly. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must work well in stressful high-pressure situations. · Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. · Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. · Must be able to work with and understand financial information and data and basic arithmetic functions. · Must be able to work in a self-managed environment. · Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. · Must maintain composure and objectivity under pressure. RESPONSIBILITIES: · Approach all encounters with guests and associates in a friendly service-oriented manner. · Maintain regular attendance in compliance with Hotel standards as required by scheduling which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). · Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations. · Maintain a friendly and warm demeanor at all times. · Initiate and complete the End of Day process. · Complete the Night Audit checklist for computer procedures daily. · Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). · Maintain cashiering responsibilities as per Front Office procedures. · Maintain Front Office computer system operation according to Hotel standards. · Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. · Periodic checks are made of building and guest corridors to ensure all areas are locked and secured. · Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. · Follow safety and emergency procedures according to Hotel standards. · Maintain proper record keeping (i.e. log books etc.) according to Hotel standards. · Have a working knowledge of security procedures. · Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. · Email/distribute the Night Audit reports each night. · Train any new Night Auditors as requested by management. · Run morning reports according to Hotel procedures. · Handle items for Lost and Found according to the standard. · Complete any reports as requested by management in a timely manner. · Complete any miscellaneous duties as required · As applicable to the hotel, demonstrates suggestive selling techniques and maintains a clean organized environment for guests. · Attend meetings as required by management. · Perform any other duties as requested by the Guest Services Manager or any other member of management.
    $33k-42k yearly est. 60d+ ago
  • Night Auditor

    Meyer Jabara Hotels 4.1company rating

    Night Auditor Job In Baltimore, MD

    Night Audit Job Title: Night Auditor Status: NON-EXEMPT Reports to: General Manager The Night Auditor is responsible for the prompt and efficient balancing of the day's transactions of the entire hotel, as well as for safeguarding both the hotel's guests and its assets by following all established safety and security policies. He or she is responsible for the courteous and efficient check in and check out of guests and for meeting many other guests needs during their stay. The Night Auditor is also responsible for the collection of monies for services rendered during a guest stay. Responsible for the smooth operation of the front office, and for ensuring that all standard operating procedures pertinent to the Front Office are followed. Experience & Education: 1 to 2 years of experience in a hotel or a related field preferred. High School diploma or equivalent required. College course work in related field helpful Previous customer service experience strongly preferred. Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio. Ability to work with Microsoft Office products and various other software programs. Valid driver's license required. Requirements: Work Environment - Ability to work: Under variable temperature conditions Under variable noise levels Indoors Long hours sometimes required. Physical Requirements: Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects Ability to work under variable temperatures and noise levels Near Vision - The ability to see details at close range Ability to bend, stretch, twist or reach with your body and arms Must be able to stand and/or walk for lengthy periods of time Mental Requirements: Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions. Multi-Lingual skills helpful Essential Duties & Functions: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working Comply at all times hotel's policies and procedures to encourage safe and efficient hotel operations Positively interact with hotel guests Check guests in and out of the hotel Confirm payment method at check in and obtain full payment at check out Log all requests and confirm completion Direct guests to daily functions within the hotel Review PMS inventory and house count for availability and rates Book reservations for day of arrival or future stays Balance and prepare individual paperwork for closing shift Balance bank daily (which includes counting bank before beginning a shift and after shift closes) Maintain and market special guest programs Handle incoming/outgoing calls Take and deliver messages Be familiar with guest privacy Provide information about hotel Know emergency procedures Know VIP procedures Run copies and charge guests as needed Send faxes and charge as needed Run daily arrival report and annotate guest reservation/inform team of special requests Review changes in Policy and Procedure Distribute faxes, packages, and mail to guest services for delivery, or inform guest of receipt Stock and clean work space for next shift Distribute billing reports to hotel outlets Prepare key check inventory Block bus tours and notify Housekeeping Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention Balance number of rooms and revenue each night Prepare necessary reports, and Month End Reporting Balance Guest Services and Food and Beverage cashiers' work Balance credit cards and Batch them Non-Essential Duties: Other duties as assigned. Other details Job Family New Jobs Pay Type Hourly Job Start Date Wednesday, July 24, 2024
    $34k-41k yearly est. 60d+ ago
  • Night Auditor

    Microtel Gambrills

    Night Auditor Job In Gambrills, MD

    Join Our Team as a Night Auditor! Night Auditor About Us: At Aimbridge Hospitality we deliver exceptional guest experiences. As a Night Auditor you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers join our dynamic team! Responsibilities Key Responsibilities: Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM) assist with check-ins reservations and inquiries. Night Audit: Prepare and finalize Night Audit work ensuring accurate daily transaction balancing. Security: Conduct security walks to ensure guest and property safety. Reporting: Prepare daily reports and the Daily Flash Report for management insights. Collaboration: Work with other departments for smooth operations and exceptional service. What We're Looking For: Experience: 1 year in a hotel or related field. Supervisory experience is a plus. Education: High School diploma or equivalent required; college coursework beneficial. Skills: Proficient in Windows spreadsheets and word processing. Strong problem-solving skills and independence. Attributes: Friendly service-oriented with excellent communication and detail-oriented. Why Join Us? Growth Opportunities: Career advancement potential. Supportive Environment: Collaborative and respectful team. Ready to Make a Difference?Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality! Property Details Gambrills, Md.-based Maryland Hotel Partners has announced the development of a new Microtel Inn & Suites by Wyndham hotel in Gambrills to be managed by Aimbridge Hospitality. Located at Waugh Chapel Towne Center, the 79-room hotel will feature an indoor heated pool and offer queen singles, double queen and queen suite accommodations. The hotel will include a business center and fitness center. The project is expected to open in July 2020. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
    $33k-42k yearly est. 11d ago
  • Night Auditor

    EOS 4.1company rating

    Night Auditor Job In Washington, DC

    The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with us. Balances all daily work for the hotel. Post and balance charges in a timely and efficient manner. This is an overnight position with a shift starting at 11pm and ending at 7am. Job Qualifications: Previous 1-2 years customer related experience, preferably luxury, boutique property and retail industry Proficiency in English (verbal and written), second language an asset Computer literate in Microsoft Window applications an asset Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day. Flexible schedule (Overnight is a must, Weekends & Holidays) Other duties as needed Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc. Ability to access and accurately input information into a computer using Excel software and other various software programs. Basic mathematical and calculator skills to prepare mathematical calculations without error. Office machines: operate calculator/10-key by touch, copier, fax, telephone. Must possess the ability to post and balance large amounts of charges efficiently and accurately. Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work. Maintain an open line of communication between guests, team members and management Job Functions: Post and balance all hotel work for each day. Prepare restaurant audits to breakdown and balance restaurant figures. Handle all computer end of day issues and problems that might occur throughout shift. Reconcile credit card system to daily transaction list from rooms. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Benefits We are looking to hire the most highly qualified people and provide a competitive benefits package which include: Paid Parental Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Accidental Death & Dismemberment Company paid Short Term Disability Company paid Long term Disability 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
    $32k-39k yearly est. 60d+ ago
  • Night Auditor

    Robbinsre

    Night Auditor Job In Washington, DC

    Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $30k-38k yearly est. 11d ago
  • Night Auditor

    Tpghotelsandresorts

    Night Auditor Job In Washington, DC

    Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $30k-38k yearly est. 11d ago
  • Night Auditor

    EOS Hospitality

    Night Auditor Job In Washington, DC

    The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with us. This is an overnight position with a shift starting at 11pm and ending at 7am. Job Qualifications: * Previous 1-2 years customer related experience, preferably in a Hilton property * Proficiency in English (verbal and written), second language an asset * Computer literate in Microsoft Window applications an asset * OnQ system knowledge a plus * Strong interpersonal and problem-solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast-paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day. * Flexible schedule (Overnight is a must, Weekends & Holidays) * Other duties as needed * Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc. * Ability to access and accurately input information into a computer using Excel software and other various software programs. * Basic mathematical and calculator skills to prepare mathematical calculations without error. * Office machines: operate calculator/10-key by touch, copier, fax, telephone. * Must possess the ability to post and balance large amounts of charges efficiently and accurately. * Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work. * Maintain an open line of communication between guests, team members and management Job Functions: * Post and balance all hotel work for each day. * Prepare restaurant audits to breakdown and balance restaurant figures. * Handle all computer end of day issues and problems that might occur throughout shift. * Reconcile credit card system to daily transaction list from rooms. * In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Benefits We are looking to hire the most highly qualified people and provide a competitive benefits package which include: * Paid Parental Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid Long term Disability * 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
    $30k-38k yearly est. 37d ago
  • Night Auditor

    Admiral Lodging

    Night Auditor Job In Annapolis, MD

    Responsible for providing a safe and memorable food and beverage experience for our guests. Provides friendly personalized service to all guests. Maintains established par levels for food, beverages and service supplies. Takes inventory, reorders supplies. Receives merchandise, confirms it with the order, labels it (if necessary), and stores it in the proper location. Follows the First-in/First-out inventory management system to prevent unused and/or expired items. Adheres to all applicable company, brand, and local health department requirements. Prepares & arranges food & beverage items in an attractive, abundant-looking, organized, clean presentation in-line with company / brand standards. Continuously monitors and replenishes the buffet as needed. Maintains temperature control so that all hot/cold food is safe for consumption. Setup dishes/trays, napkins, utensils, cups and other service ware. Maintains cleanliness & appearance of dining & service areas - arranges furniture, clears and cleans tables, cleans spills, removes trash. Breaks down buffet, properly disposing of food items that cannot be reused; Properly stores reusable food items. Washes and stores serving equipment including utensils, displays, chafing pans. Cleans dispensers and equipment daily. Performs routine extensive cleaning per manufacturer's recommendations. Cleans service and dining area. Vacuum carpet, mops floor, wipes walls, etc. Additional duties may be added at any time at the discretion of management Maintains a professional image, including grooming, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. Fosters teamwork by offering assistance to others, as needed. Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. Recommends other Baywood properties to our guests, when appropriate. Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘It's Better at Baywood!' Skills/Qualifications Educational/Vocational Preparation: High school graduate or equivalent preferred. Food Handlers Certification/Training preferred Experience: Previous food service experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for food service experience Additional Skills: Ability to complete and pass a state or nationally recognized food safety program.
    $33k-42k yearly est. 22d ago
  • Night Auditor- Crowne Plaza College Park

    Huntremotely

    Night Auditor Job In Greenbelt, MD

    What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
    $33k-42k yearly est. 9d ago
  • Night Auditor

    Candidate.Guru Inc. 3.2company rating

    Night Auditor Job In Annapolis, MD

    Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $17.98 to $17.98 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
    $18-18 hourly 8d ago
  • Night Auditor

    Candidate Experience-Site

    Night Auditor Job In Annapolis, MD

    Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $17.98 to $17.98 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
    $18-18 hourly 8d ago

Learn More About Night Auditor Jobs

How much does a Night Auditor earn in Calverton, MD?

The average night auditor in Calverton, MD earns between $30,000 and $46,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average Night Auditor Salary In Calverton, MD

$37,000

What are the biggest employers of Night Auditors in Calverton, MD?

The biggest employers of Night Auditors in Calverton, MD are:
  1. Remington Hotels
  2. Marriott International
  3. Huntremotely
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