Night auditor jobs in Colorado Springs, CO

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Holiday Inn in Colorado Springs, Colorado. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Salary $17.00-$19.00 based on experience Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

The Dental Specialty Center of Colorado Springs is looking for a front office team member to complete our front office team! We are seeking a reliable, polished, professional, and enthusiastic team player who puts patient care above all else. We are a multi-specialty office, and experience with dental specialties, specifically ortho, endo, and perio is a must. If that sounds like you, we would love to hear from you! We offer a pleasant work environment, great benefits, and a four-day work schedule, where you'll most often have Fridays off. Our doctors do work occasional Saturdays, which our team members rotate through. On Saturdays, you will receive a shift differential as well as lunch paid for by the office. If you think we could be a good fit for one another, we look forward to hearing from you! Schedule Full-time Monday - Thursday Some Saturdays Compensation $24 - $27 an hour based on experience and skillset Benefits Medical, Vision, and Dental Insurance 401 (k) and generous PTO Shift differential on Saturdays VASA Fitness Membership Qualifications 1+ years of specialty dental experience to include Ortho, Endo, and/or Perio Familiarity with Dentrix and/or Ortho Edge is highly preferred INDHRFO03

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $18 per hour Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Perform additional bookkeeping, administrative, and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Excellent customer service and communication skills are required Must be computer proficient; experience with accounting or reservation software is a bonus Requires a flexible schedule that allows for overnight shift hours Diploma or equivalent from high school is required; some college is desired About Company Join Our Team at Embassy Suites by Hilton Colorado Springs At Hilton, we're more than hospitality-we're about people, purpose, and growth. When you join our team, you step into a culture built on integrity, service, and teamwork. We're proud to be recognized as one of the best places to work because we invest in our people and their future. Here, your work truly matters. Every detail you handle creates moments guests remember and helps shape a workplace you can be proud of. You'll be supported by leaders who listen and care, with opportunities to learn, grow, and advance your career. We're part of something bigger than just a hotel. Together, we're building a culture where high standards meet genuine care. If you're ready to make an impact, develop your skills, and be part of a team that celebrates success-come grow with Hilton. Be part of something bigger. Build your future with Hilton.

Job Details Colorado Springs, CO Any Hospitality - HotelDescription Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People? Love Being the Person Who Knows Everything? This Job's For You! Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day. If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk! What You'll Be Doing: Greet guests like family. Be the first impression and the go-to person during their stay. Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it! Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info. Coordinate with housekeeping and maintenance. Teamwork makes the dream work. Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember. Take payments and handle reservations. Accurately, efficiently, and with a smile. Why You'll Love Working Here: Fun team vibes. We laugh, we hustle, we celebrate wins. Flexible hours. Full-time or part-time-let's find what works for you. You're not just a number. We actually know your name, and we care about your success. Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder! Perks. Bonuses for great performance, discounts on stays, and more. You're a Perfect Fit If You: Are a people person with a positive attitude (bonus points for a great smile!) Can multitask like a pro, even during busy check-in times Are dependable, punctual, and ready to learn Have basic computer skills and can handle simple systems (we'll train you!) Are cool with working evenings, weekends, or holidays (we're 24/7!) Want a job where your effort and personality actually matter Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started! We can't wait to welcome you to our team! A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process. Qualifications What You Bring to the Table (Qualifications) Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes You're organized, dependable, and manage your time like a pro People skills are your thing-you're a great communicator who genuinely enjoys helping others Quick on your feet and cool under pressure-you don't back down from a challenge You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen Guest satisfaction is your priority-you go above and beyond to make someone's day Accuracy, speed, and attention to detail? You've got them all Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion Professional, ethical, and always ready to do the right thing You take pride in great service and know how to leave a lasting impression Quick to learn, eager to grow, and not afraid of hard work You work just as well on your own as you do with a team-because you're all about making things happen What the Role Looks Like Day-to-Day (Working Conditions) You'll be active and on the move-using your whole body to lift, carry, organize, and restock Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead This is a physically engaging role that keeps you on your toes and moving with purpose You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations

Job Type: Full Time or Part Time Potential For A Set Weekly Schedule Pay: From $19.00 per hour Benefits: Health Insurance (Available after 90 days, Company pays 50% of premium) Dental Insurance (Available after 90 days, Company pays 50% of premium) Vision Insurance (Available after 90 days, Company pays 50% of premium) Life insurance (Available after 90 days) Paid Time Off Marriott Hotel Discounts JOB DESCRIPTION: NIGHT AUDITOR REPORTS TO: General Manager, Assistant General Manager, Front Office Manager. POSITION SUMMARY: Checks front office accounting records for accuracy and, daily summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. NIGHT AUDITOR DUTIES AND RESPONSIBILITIES: Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system. To Verify that all charges posted from the POS Software, Lightspeed and have reached the correct guest folios and not missing. Prints and files reservations for the next business day. Verifies all account postings and balances. Verifies that room rates are correct and posts those rates to guest accounts. Monitors the status of coupon, discount, and other promotional programs. Can function as a front desk agent especially in terms of check-in and check-out procedures. Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Summarizes results of operations for management. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Prepare of End of day procedure. Follow the End of Day / Night Audit Checklist (Must Read!). Must have complete knowledge of emergency procedures. Balance the day's charges, making corrections, as necessary. Performs wake-up calls. Run end of day process in property management software (PMS). Understand the principles of auditing, balancing, and closing out accounts. Knows how to operate PMS, typewriters, and other front office equipment. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Perform nightly balancing of in-room video and long-distance telephone services Understand and knows how to perform check-in and check-out procedures PREREQUISITES: Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel. Experience: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Job Type: Full Time or Part Time Potential For A Set Weekly Schedule Pay: From $19.00 per hour Supplemental pay Tips Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Employee discount Paid training

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

JOB OVERVIEW Check guests in and out of rooms, direct calls, answer all guests' questions and concerns in a remarkably effervescent manner. You must be personable and have outstanding interpersonal communication skills. DUTIES AND RESPONSIBILITIES Communicates clearly and effectively. Responds calmly and efficiently in stressful situations. Has ability to remember names and faces in order to make guests feel particularly welcome. Possesses excellent phone etiquette. Resolve customer complaints and problems calmly and effectively Describes details of services and amenities to visitors. Collect payment for room charges and other fees Be informed and up-to-date on all types of room accommodation and availability Inform guests of hotel amenities and offerings Verify customers' credit and establish how the customer will pay for the accommodation. Run high balance report along with all other necessary reports. Keep an inventory of rooms reservations Check group resume board and familiarize yourself with any incoming groups. Run in house batch Check trace report and share pertinent info with team and shift supervisors. Prepare and monitor Digital check ins and digital keys. Clear up due out report Follow break schedule accordingly and be aware of avoiding meal penalties. Regularly tidy up and restock as needed throughout shift. QUALIFICATIONS and REQUIREMENTS High School diploma or equivalent. Excellent communications skills, strong knowledge of the Los Angeles area and the desire to help and assist others. Background in Front Desk, Customer Service, and /or Hospitality is preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 15 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Essential: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized daily. Basic math skills are used very frequently. Problem solving and resolution skills are a huge plus. Must be available to work all shifts ie, days, nights, weekends, and holidays. Some previous cash handling background preferred STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Check guests in and out of rooms, direct calls, answer all guests' questions and concerns in a remarkably effervescent manner. You must be personable and have outstanding interpersonal communication skills. DUTIES AND RESPONSIBILITIES Communicates clearly and effectively. Responds calmly and efficiently in stressful situations. Has ability to remember names and faces in order to make guests feel particularly welcome. Possesses excellent phone etiquette. Resolve customer complaints and problems calmly and effectively Describes details of services and amenities to visitors. Collect payment for room charges and other fees Be informed and up-to-date on all types of room accommodation and availability Inform guests of hotel amenities and offerings Verify customers' credit and establish how the customer will pay for the accommodation. Run high balance report along with all other necessary reports. Keep an inventory of rooms reservations Check group resume board and familiarize yourself with any incoming groups. Run in house batch Check trace report and share pertinent info with team and shift supervisors. Prepare and monitor Digital check ins and digital keys. Clear up due out report Follow break schedule accordingly and be aware of avoiding meal penalties. Regularly tidy up and restock as needed throughout shift. QUALIFICATIONS and REQUIREMENTS High School diploma or equivalent. Excellent communications skills, strong knowledge of the Los Angeles area and the desire to help and assist others. Background in Front Desk, Customer Service, and /or Hospitality is preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 15 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Essential: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized daily. Basic math skills are used very frequently. Problem solving and resolution skills are a huge plus. Must be available to work all shifts ie, days, nights, weekends, and holidays. Some previous cash handling background preferred STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Job Description Are you a positive, organized, and enthusiastic individual looking for how you can help change people's lives? Are you someone with strong leadership skills and a passion for fitness and nutrition? Do you have the desire to learn and grow in a connected team environment? If this sounds like you, then keep reading. Farrell's Colorado Springs is looking for a part-time Front Desk Staff committed to supporting the team, the big picture and small details. In this role, you will deliver excellent customer service, create long-term relationships, and help change lives. We're looking for individuals who lead through their actions and are seeking an opportunity to better themselves and the others around them. About the Role This is a hands-on position approx. 10-15 hours/week. You'll be a key player in helping our members feel supported, stay motivated, and reach their goals. Key Responsibilities ✅ Ensure timely opening or closing of the studio. ✅ Set up the studio equipment for daily workouts. ✅ Greet members and guests promptly and make them feel welcome. ✅ Check members into the system. ✅ Handle all telephone correspondence. ✅ Process accurate cash and credit card transactions. ✅ Managing member and staff concerns throughout the shift. ✅ Ensure a safe, clean, and well-stocked facility. ✅ Thoroughly follow daily cleaning process. ✅ Maintain accurate and detailed records for shift reports and sales process. Sales/Marketing: ✅ Promote studio retail products and merchandise. ✅· Meet or exceed Studio targets for revenue, net new members, lead generation and retention. ✅ Become an expert with the studio's sales process. ✅ Promptly respond to inquiries and book studio appointments. ✅ Successfully convert prospects into new members. ✅ Assist Studio Owner or Manager in planning and executing lead generation activities and staffing promotional events. Ideal Candidate ✨ Energetic, positive, and genuinely happy to be part of a team ✨ Strong communicator with a “can-do” attitude ✨ Passionate about fitness and helping people live healthier lives ✨ Willing to learn, take initiative, and be accountable ✨ Experience in fitness, sales, or customer service is a plus-but not required Schedule We're especially looking for someone available during these times: Early mornings: 5:00am - 10:00am Evenings: 4:00pm - 7:00pm Some Saturdays: 6:30am - 10:00am Why Join FXB COS? We're more than a fitness studio-we're a community. You'll be part of a supportive, inclusive, and motivating environment where your work truly makes a difference. Pay Range: $15.50-$17.50/hour Powered by JazzHR GjmK7WatHY

Job Title: Front Desk Clerk / Data Entry Specialist (Contingent Upon Contract Award) Status: Full-Time (Monday-Friday, 8:00 AM - 4:00 PM) Employment Type: Contingent Hire (Offer dependent on government contract award) About Us Global Impact Group is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO-certified provider of professional language access and administrative support services to government agencies nationwide. We are seeking a customer-focused Front Desk Clerk to support the Military & Family Readiness Center (M&FRC) at Schriever Space Force Base. Position Summary The Front Desk Clerk will serve as the initial point of contact for visitors and callers at the M&FRC. This role is responsible for client intake, program referrals, appointment scheduling, and general administrative duties in support of military members and their families. The position requires professionalism, confidentiality, and strong communication skills. Key Responsibilities Greet visitors, answer incoming calls, and route inquiries to appropriate staff Maintain knowledge of M&FRC programs (e.g., TAP, EFMP, SBP, Deployment) Register clients and track attendance using AFFIRST and Microsoft Outlook Monitor and respond to the organizational email account Assist in maintaining the Discovery Center, including computer/printer troubleshooting Support public outreach efforts through flyer distribution and content updates Perform quarterly inventory checks and maintain brochure racks/bulletin boards Ensure daily cleanliness and readiness of front desk and customer areas Minimum Qualifications U.S. Citizenship and ability to pass background check for base access High school diploma or equivalent 2+ years of administrative, reception, or customer service experience Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Strong verbal and written communication skills Ability to learn and use government systems (AFFIRST training will be provided) Preferred Qualifications Prior experience working in a military or federal agency setting Familiarity with military family support programs or readiness services Bilingual (English/Spanish or other languages) is a plus Compensation & Benefits Competitive hourly rate based on experience and location Paid training and onboarding upon contract award Access to career advancement and federal program experience Important Notice - Contingent Offer This position is contingent upon contract award. Employment is not guaranteed until the contract is officially awarded to Global Impact Group. Candidates selected for consideration will be notified of next steps and may be subject to pre-employment screening in advance. Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.

We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service and address guest inquiries and concerns - Assist guests with check-in and check-out processes - Handle guest reservations and ensure accurate information is entered into the system - Answer phone calls and direct them to the appropriate department or individual - Process payments and maintain accurate records of transactions - Maintain a clean and organized front desk area Requirements: - Previous experience in guest service or a related field is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities and the ability to handle difficult situations with professionalism - Proficient in using phone systems and other office equipment - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in handling guest information As a Guest Service Agent, you will play a crucial role in providing exceptional customer service to our guests. Your friendly demeanor, strong communication skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about guest relations and enjoy working in a fast-paced environment, we would love to have you join our team. View all jobs at this company

Job Title: Front Desk Clerk / Data Entry - M&FRC Hours: Mon-Fri, 0800-1600 (40 hrs/week Greet and assist walk-in and phone customers; respond to emails. Schedule classes/briefings and maintain accurate data in AFFIRST. Provide basic info on M&FRC programs and services. Assist with computers, printers, and office supplies. Support marketing efforts (flyers, website updates, social media). Maintain reception area, brochure racks, bulletin boards, and program calendars. Conduct quarterly inventories and manage supply orders. Qualifications: HS diploma or equivalent; customer service/admin experience preferred. Proficient in Microsoft Office; able to learn AFFIRST quickly. Strong communication, organization, and customer service skills. Must meet security clearance requirements and complete required training.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $14.42 - $15 hourly Responsibilities: Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Handle customer complaints as necessary Connect with the housekeeping department to ensure guest accommodations are ready General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: Comfortable taking telephone calls and mitigating stressful situations Displays impeccable interpersonal, time management, organizational skills, and customer service skills Exhibits working knowledge of Microsoft Office and reservation management systems High school diploma, GED, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred About Company Our vision is to be the premier moderately priced hotel chain in the world. This will be accomplished by maintaining competitive superiority through strategic distribution, outstanding product quality, a service culture designed to guarantee 100% customer satisfaction, and a work environment based on the job satisfaction of each of our employees. Success will be measured by maintaining premiums in operating and financial performance, guest ratings, developer/financial community preference, and a reputation as the employer of first choice.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Fairfield Inn & Suites, Colorado Springs North/Air Force Academy, in Colorado Springs, CO. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program Rate: $15.50/hr

Urgent Night Auditor Needed! Are you a night owl who enjoys working in a fast-paced environment? Do you have a keen eye for detail and exceptional organizational skills? We are seeking a highly skilled Night Auditor to join our finance and accounting team. As a Night Auditor, you will be responsible for overseeing financial transactions during the night shift, ensuring accuracy and efficiency. This role offers the opportunity to work in a dynamic and supportive environment, where you will learn valuable financial skills and gain experience in the industry. Key Responsibilities: Conducting financial audits during the night shift Ensuring accuracy in financial transactions Handling guest inquiries and requests Maintaining financial records Qualifications: High school degree or equivalent Availability for weekend shifts, holidays, and overtime Strong attention to detail Excellent organizational skills Benefits: Paid time off Health, dental, and vision insurance 401k retirement plan Employee discounts Location: Parker, CO 9355 Silverado Dr, Parker, CO 80134, USA Work schedule 8 hour shift Weekend availability On call Holidays Overtime Night shift Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Employee discount

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunties at this location, click here.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Holiday Inn in Colorado Springs, Colorado. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Salary $17-$19.50 based on experience Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

JOB OVERVIEW Check guests in and out of rooms, direct calls, answer all guests' questions and concerns in a remarkably effervescent manner. You must be personable and have outstanding interpersonal communication skills. DUTIES AND RESPONSIBILITIES Communicates clearly and effectively. Responds calmly and efficiently in stressful situations. Has ability to remember names and faces in order to make guests feel particularly welcome. Possesses excellent phone etiquette. Resolve customer complaints and problems calmly and effectively Describes details of services and amenities to visitors. Collect payment for room charges and other fees Be informed and up-to-date on all types of room accommodation and availability Inform guests of hotel amenities and offerings Verify customers' credit and establish how the customer will pay for the accommodation. Run high balance report along with all other necessary reports. Keep an inventory of rooms reservations Check group resume board and familiarize yourself with any incoming groups. Run in house batch Check trace report and share pertinent info with team and shift supervisors. Prepare and monitor Digital check ins and digital keys. Clear up due out report Follow break schedule accordingly and be aware of avoiding meal penalties. Regularly tidy up and restock as needed throughout shift. QUALIFICATIONS and REQUIREMENTS High School diploma or equivalent. Excellent communications skills, strong knowledge of the Los Angeles area and the desire to help and assist others. Background in Front Desk, Customer Service, and /or Hospitality is preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 15 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Essential: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized daily. Basic math skills are used very frequently. Problem solving and resolution skills are a huge plus. Must be available to work all shifts ie, days, nights, weekends, and holidays. Some previous cash handling background preferred STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Job Description Job Title: Front Desk Clerk / Data Entry - M&FRC Hours: Mon-Fri, 0800-1600 (40 hrs/week Greet and assist walk-in and phone customers; respond to emails. Schedule classes/briefings and maintain accurate data in AFFIRST. Provide basic info on M&FRC programs and services. Assist with computers, printers, and office supplies. Support marketing efforts (flyers, website updates, social media). Maintain reception area, brochure racks, bulletin boards, and program calendars. Conduct quarterly inventories and manage supply orders. Qualifications: HS diploma or equivalent; customer service/admin experience preferred. Proficient in Microsoft Office; able to learn AFFIRST quickly. Strong communication, organization, and customer service skills. Must meet security clearance requirements and complete required training. Powered by JazzHR UGdRMILxCq