Night auditor jobs in Corvallis, OR

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: 17.00 - 19.00 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Ensure all guests feel they are having an exceptional experience at the property Complete additional bookkeeping, administrative, and accounting procedures as requested Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: Outstanding communication skills and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours Proficiency with computers is required; experience with reservation and accounting software is desired Diploma or equivalent from high school is required; some college is desired Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $15 - $17 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

, text SP4084 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $19.63 per hour Status: Full Time

General Responsibilities: In a warm and inviting way, greets and directs guest at the time of check-in and throughout the guest stay. Takes responsibility for special request from guest and handles in a quick, efficient and courteous manner. Completes Daily Shift Checklist: Reviews all departures for correct billing and reads reservation comments for any events/disturbances that may have occurred during the guest stay. Resolves any outstanding issues. Verifies payment method for third party reservations and takes deposits and/or completes routing. Reviews arriving reservations for correct billing and the reservation comments/request ensuring items requested are delivered (e.g., mail, package coupons, special event coupons, rollaway, pet friendly room/room preference). Communicate with other department personnel to complete guest request. Directs incoming guest providing an overview of the property and upselling when appropriate. Ensures all guest sign a guest registration card, provides a valid credit card and/or other method of payment. Answers telephone calls within 3 rings with proper greeting. Screens telephone calls, makes room and vacation home reservations. Answers guest inquiries pertaining to resort amenities, dining, entertainment and travel directions. Responds to guest comments/complaints in a timely manner and takes responsibility to resolve the guest request and/or concerns. Accurately post charges to guest folios, such as for the gift shop, golf, spa or the restaurant. Verify front desk banks and deposits each shift and follows all cash-handling and credit card policies. Accurately record information in all of the required logs and related service systems (e.g., telephone, second effort and Service Pro). Responsible for the order and cleanliness of the front desk and lobby area. Reports all unsafe condition immediately. Maintain a good working relationship with all departments. Comply with all policies and procedures set forth by the property Employee Handbook. Job Qualifications High School Diploma or GED Preferred front office experience in the hotel, leisure and/or retail sector Ability to work well with others A desire to deliver exceptional levels of Guest Service Exhibit effective communication skills, both written and verbal Basic math skills and prior cash handling experience Detailed oriented and ability to multi-task and work well under pressure Ability to stand during a 6 to 8 hour shift To successfully fill this position, the candidate should maintain the attitude, behaviors, skills and values as described in this description. FLSA Information Management Activities None Discretion / Independent Judgment This position does represent the company in handling complaints, arbitrating disputes or resolving grievances. A Front Desk Agent will be expected to work with guests and visitors to ensure satisfaction. A Front Desk Agent will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful. ADA Information Physical Requirements Ability to speak and hear Close and distance vision Frequent standing with some walking and sitting Will stand for long periods of time Frequently lifts/carries up to 5 lbs Occasionally lifts/carries up to 25 lbs Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills Able to reach hands and arms in any direction and kneel and stoop repeatedly Working Conditions Generally in an indoor office setting Will be using a computer frequently Varying schedule to include evenings, holidays and extended hours as business dictates

As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you! RESPONSIBILITIES Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Book guest hotel reservations. Register guests to the hotel, verifying reservation, personal information and securing payment information. Answer and route calls as appropriate; take guest messages with accuracy. Promote the brand loyalty program and provide recognition and benefits to all present members. Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. Responsible for cash drawer contents and transactions during shift. Maintain accurate records including cash flows, registration cards, reservation cards, and property walks. Process all market and retail transactions for the guests. Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions. Maintain appropriate market inventory levels, restocking when necessary. Handle confidential information, including guest records, with a high degree of integrity. QUALIFICATIONS High School Graduate or GED required. Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Able to work in a fast-paced environment. BENEFITS PTO with immediate accrual Access 50% of your wages prior to payday Discount program for car rentals, travel, entertainment, etc. Hotel Discounts Worldwide Health Insurance Dental Insurance Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal Employer Sponsored Long-Term Disability Coverage 401(k) with immediate match Double Time for Holidays Worked Health Savings Account Employee Assistance Program (EAP) Dependent Care FSA

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge of Hermiston, OR. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Guest Service Agent Hiring Part Time 3PM-11PM ***MUST HAVE PREMIUM HOTEL FRONT DESK EXPERIENCE*** Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful. • Experience in a hotel or a related field required. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. • An operational knowledge of Microsoft Office suite. • Must be willing and can work a varied schedule that may include evenings, nights, weekends and holidays. • Holds an understanding of hotel products and guest services (i.e., lifestyle, full service, etc.). • Ability to participate in the creation of an enjoyable work environment. • Experience with Opera or Opera Cloud a plus. Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). • Maintain regular attendance in compliance with Timberland Hotel Ventures & Holdings, LLC standards, as required by scheduling, which will vary according to the needs of the hotel. • Always comply with Timberland Hotel Ventures & Holdings, LLC policies, standards, and regulations to encourage safe and efficient hotel operations. • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; always maintain a friendly and warm demeanor. • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. • Handle requests for information, mail, and messages in an efficient and courteous manner. • Answer guest inquiries about hotel service, facilities and hours of operation. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel. • Be aware of all rates, packages, and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates. • Obtain all necessary information when taking room reservations and follow rate quoting scenario. • Be familiar with all Timberland Hotel Ventures & Holdings, LLC policies and house rules as well as hospitality terminology. • Have knowledge of and assist in emergency procedures as required. • Handle check-ins and check-outs in a friendly, efficient, and courteous manner. • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. • Always use proper two-way radio etiquette when communicating with other associates. • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members. • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds. General This is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Salary Description $18

Do you enjoy interacting with people from all walks of life? Would you like to turn your upbeat attitude and excellent customer service skills into a fulfilling career? If so, you need to check out this full-time Front Desk Agent position with Bridgeport Smiles Family Dentistry! Keep reading to learn more about this clerical position in Tigard, OR. HOW WE SWEETEN THE DEAL As a Front Desk Agent, you earn $20.00 - $26.00/hour, depending on experience. You also enjoy great benefits, including health insurance, in-house dental, paid time off (PTO), a 401(k), and office vacation. Interested? It's easy to apply, just fill out our quick mobile-optimized application! ABOUT BRIDGEPORT SMILES FAMILY DENTISTRY At Bridgeport Smiles Family Dentistry, we offer patients of all ages exceptional dental care that puts smiles on their faces! As a locally owned business, we pride ourselves on being the neighborhood headquarters for all things dental. Our skilled and friendly team can handle it all, from routine cleanings and checkups to implants and emergency treatments. We're not just dentists; we're caretakers who support every client's overall health and well-being. We first opened our doors in 2009, and we're excited to continue our mission of bringing more smiles to the community! Our amazing team members are at the core of our success, and we're ready to bring new talent aboard. To thank our employees for all they do, we offer excellent wages, great benefits, and a supportive work environment. However, what really makes the job great is our patients. We have a fantastic, loyal clientele that has stuck with us for years, and we've been lucky enough to watch some patients grow from children to adults. Join us and learn what it means to love where you work! IS THIS THE CUSTOMER SERVICE JOB FOR YOU? Can you effectively communicate in person and over the phone? Are you highly organized and detail-oriented? Do you have a pleasant demeanor and a "can-do" attitude? If that sounds like you, and you meet the following requirements, consider applying for this clerical position today! Excellent customer service skills Ability to effectively use Eaglesoft software YOUR LIFE AS A FRONT DESK AGENT This full-time clerical position has a 4-day workweek from Tuesday - Friday. In this role as a Front Desk Agent, you get our patients set up and ready to receive exceptional dental care! Your primary responsibility is to provide fantastic customer service for patients and establish a positive impression of our practice. You answer questions from patients, schedule appointments, and manage payments. With a keen eye for detail, you update and maintain insurance information as well as follow up on submitted claims. At the end of the day, you feel great about the meaningful contributions you bring to our team! READY TO GET STARTED? If you think this clerical job is a fit for what you are looking for, then applying is a snap. Just follow the instructions on this page. This entire application process should take you less than 3 minutes to complete. We can't wait to add you to our dentistry team! Location: 97224

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Field customer complaints when necessary Perform regular bookkeeping duties: make sure hotel guest information is current and correct Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Communicate with housekeeping to make sure guest rooms are ready Qualifications: Has experience answering telephone calls and troubleshooting stressful situations Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills High school graduate, GED recipient, or equivalent 1+ year of hotel industry experience or related job preferred Working knowledge of Microsoft Office and reservation management systems About Company Find us in the Pearl District, surrounded by vibrant shopping and dining. Downtown Portland, Union Station, and cultural attractions like Powell's City of Books are within a six-minute walk.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for 2-3 Front Desk Agents for the Hotel de Luxe in Portland, OR. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Prior front desk agent experience Flexibility with schedule Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Description: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful. • Experience in a hotel or a related field preferred. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. • An operational knowledge of Microsoft Office suite. • Must be willing and can work a varied schedule that may include evenings, nights, weekends and holidays. • Holds an understanding of hotel products and guest services (i.e., lifestyle, full service, etc.). • Ability to participate in the creation of an enjoyable work environment. Benefits All benefits are available post introductory period. Full-Time associates (30+ hours/week) Paid Time Off (PTO) per OR State requirements. Paid Vacation per company policy after one (1) year of service. Qualify for Medical, Dental and Vision. Wyndham Hotels team member benefits. Part-Time associates Paid Time Off (PTO) per OR State requirements. Wyndham Hotels team member benefits. Requirements:Requirements Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner.• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).• Maintain regular attendance in compliance with Meyta Concepts, LLC standards, as required by scheduling, which will vary according to the needs of the hotel.• Always comply with Meyta Concepts LLC policies, standards, and regulations to encourage safe and efficient hotel operations.• Greet and welcome all guests approaching the Front Desk in accordance with Brand standards; always maintain a friendly and warm demeanor.• Maintain proper operation of the telephone switchboard and ensure that all Brand performance standards are met.• Handle requests for information, mail, and messages in an efficient and courteous manner.• Answer guest inquiries about hotel service, facilities and hours of operation.• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.• Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel.• Be aware of all rates, packages, and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates.• Obtain all necessary information when taking room reservations and follow rate quoting scenario.• Be familiar with all Onya Hospitality, LLC policies and house rules as well as hospitality terminology.• Have knowledge of and assist in emergency procedures as required.• Handle check-ins and check-outs in a friendly, efficient, and courteous manner.• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.• Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.• Always use proper two-way radio etiquette when communicating with other associates.• As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members.• Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.• Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds. General This is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Meyta Concepts, LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Job DescriptionPOSITION DESCRIPTION Night Auditor Reports To: Front Office Supervisor Responsible for guest satisfaction by providing professional, friendly and efficient service. Takes guestroom reservations, checks guests in and out of hotel, operates telephone switchboard, perform cashiering duties and night audit procedures. Acts as “salesperson” for individual room reservations, with goal of achieving highest overall occupancies at highest possible rates. Supervision Received: Supervision is received from the Front Office Supervisor. Essential Functions: Front Office Agent Ensures that all guests are greeted and offered friendly and professional service in a timely fashion. Performs registering guests into the hotel and assigning appropriate room. Provides a detailed explanation of all hotel facilities and amenities. Take guest and their luggage to and from their room. Communicates check-in and check-out status to housekeeping department. Pre-assign room for special requests. Deliver messages and/or packages to meeting and guest rooms. Check guests out of hotel upon departure accurately following prescribed checkout procedure. Maintains organized, accurate reservation system for individual and group room bookings. Performs cashiering duties. Answer switchboard promptly and courteously. Route calls appropriately. Handle guest messages and mail. Must pass on information necessary to the next shift. Maintains cleanliness of workplace. Obtains form of payment for all registered guests. Approval codes on all credit cards and personal checks Prepares and resolves discrepancy report each afternoon by comparing to housekeeping report with the front desk rack. Post advance deposits. Maintains phone rack for accurate listing of hotel guests. Relocate guests we are unable to accommodate. Knows all aspects of the hotel; i.e. guestroom locations, type of room and views, rates, available packages and information on the restaurant and lounge. File check out registration cards and folios. Conduct personal behavior in a mature, professional, business manner when representing The Columbia Gorge Hotel. Log all individual and group reservations to maintain accurate counts of rooms sold by night Communicates with sales department to ensure proper handling of group bookings Maintains availability board as necessary (4 months out) to insure maximum occupancies (not to exceed 100%) at highest rate possible Block rooms to satisfy individual and group room requests Control rooms inventory Complies with all policies and procedures set forth by The Columbia Gorge Hotel Employee Handbook Responsible for a predetermined dollar amount issued as a bank Cashing in and out Shift balancing Posting of all charges on micros Post of room and tax Shift checklist Additional Night Audit Agent Functions Maintain accuracy of all cash and credit transactions performed during shift. Responsible for reconciling accounts and cashing out at close of shift. Is personally responsible for security of assigned cash bank at all times. Prepares appropriate reports/lists for the front office and other departments before the computer system is brought down. Separates and totals all checks from each outlet according to their receivables type. Account for and verifies every check posted in our Micros system from the outlet. Research any checks that may be missing. Clear “2” out Micros at end of audit. Previews all room charges to post in comparison to the numerical registration file. Performs credit check report and increases any credit amounts with credit card approvals if necessary. Downloads credit card verification machines at the front desk. Prints the guest registration card for the next day arrivals. Balances all transactions from all the outlets, front office and the cashiers. Completes the food and beverage reconciliation to be included with all other night audit work. After all revenue areas are balanced, programs the computer system to close for the day and all figures are to be summarized. Once the computer is finished, the morning reports are printed. Performs night audit functions as prescribed in the HIS night audit menu as well as on the “night audit checklist”. Finishes the day's work to start a new day. Balances all hotel areas and prints respective reports. Secondary Functions: Performs all other duties as assigned Qualifications: High school diploma or GED Ability to work well under pressure Ability to maintain a professional appearance at all times Ability to work as part of a team Ability to work with a minimum of supervision Ability to handle many tasks at one time Ability to read and follow both verbal and written instruction Ability to communicate effectively Prior cash handling experience Basis math skills Flexible, able to work any days any shifts and any hours Working Conditions: This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation. Walking: 10% Standing: 45%* Sitting: 35%* Bending: 5% Lifting: 5% / up to 50 lbs. 100%

Description: Guest Service Agent Hiring Part Time 3PM-11PM ***MUST HAVE PREMIUM HOTEL FRONT DESK EXPERIENCE*** Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful. • Experience in a hotel or a related field required. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. • An operational knowledge of Microsoft Office suite. • Must be willing and can work a varied schedule that may include evenings, nights, weekends and holidays. • Holds an understanding of hotel products and guest services (i.e., lifestyle, full service, etc.). • Ability to participate in the creation of an enjoyable work environment. • Experience with Opera or Opera Cloud a plus. Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). • Maintain regular attendance in compliance with Timberland Hotel Ventures & Holdings, LLC standards, as required by scheduling, which will vary according to the needs of the hotel. • Always comply with Timberland Hotel Ventures & Holdings, LLC policies, standards, and regulations to encourage safe and efficient hotel operations. • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; always maintain a friendly and warm demeanor. • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. • Handle requests for information, mail, and messages in an efficient and courteous manner. • Answer guest inquiries about hotel service, facilities and hours of operation. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel. • Be aware of all rates, packages, and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates. • Obtain all necessary information when taking room reservations and follow rate quoting scenario. • Be familiar with all Timberland Hotel Ventures & Holdings, LLC policies and house rules as well as hospitality terminology. • Have knowledge of and assist in emergency procedures as required. • Handle check-ins and check-outs in a friendly, efficient, and courteous manner. • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. • Always use proper two-way radio etiquette when communicating with other associates. • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members. • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds. General This is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Requirements:

Job Description At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.

The Hilton Garden Inn located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks Optional Daily Pay Flexible Schedules Health/Life Insurance 401k Paid Time Off Dental/Vision Employee Assistance Program Referral Program OVERVIEW Responsible for check-in, check-out, kiosk operations, pantry sales and all other guest interactions. They strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure every guest is greeted and welcomed in a unique and personable way upon arrival Register guests to the hotel, verifying reservation, personal information and securing payment information Promote the brand loyalty program and provide recognition and benefits to all present members Book hotel reservations Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level Maintain a house bank and make a deposit and accurate report of receipts daily Cash checks and exchange currency for guests Process all Gourmet Pantry and retail transactions for the guests Issue key to and control entrance of safety deposit boxes Post miscellaneous charges as requested Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions Maintain appropriate market inventory levels, restocking when necessary Assure overall cleanliness of the front office area, lobby, and surrounding areas Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention Maintain professional image at all times through appearance and dress Follow Company policies and procedures Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Knowledge of front desk operations and procedures, guest services and hotel services Proficiently speak, read, write, and comprehend the English language; ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to work independently and desire to participate as part of a team Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems Ability to access and accurately input information using a moderately complex computer system Create sense of urgency in matters that will impact the success of the business Demonstrate genuine care for customers and employees Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels Possess complete knowledge of emergency procedures of the hotel Ability to observe and detect signs of emergency situations Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED required, or equivalent combination of education and experience. CERTIFICATION TIPS(Training for Intervention Procedures) certification required or must be obtained prior to employment EXPERIENCE Previous hospitality experience, especially within the brand, preferred, but not required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking around the front office, up to the complete 8-hour shift. At times, may need to sit or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 15 pounds frequently (office items and files), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Guest Services Agent will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. May be responsible for performing basic outside their job description, this includes but is not limited to basic maintenance, laundry, housekeeping, and breakfast. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Guest Services Agent is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. Requirements 106RRHRDMBO Salary Description 20-23 Hourly

Why us? The Courtyard Portland City Center is seeking a Night Auditor to join our team in serving guests with creativity and passion. Work where you belong! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits The Perks: $50 discounted Tri-Met monthly pass Drastically reduced hotel rates for you and your friends & family at Marriott Hotels Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer) 2 weeks vacation 1 week sick time Referral Bonus Eligible At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Salary USD $19.00 - USD $19.50 /Hr.

· Balance rooms and room inventory daily. · Post and balance charges and settlements in a timely and efficient manner. · Maintain files and reset the systems for next day operations. Summary of Essential Job Functions Approach each guest interaction with the mindset of exceeding guest expectations. Embrace the Holiday Inn culture personifying it in daily interactions with guests and Talent alike. Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate. Help create an energized environment as a participating member of Holiday Inn Talent. Promote the Holiday guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer. Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery. Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Do their part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. · Must be able to stand and exert well-paced ability for up to 4-hours in length at a time. · Ability to spend extended lengths of time viewing a computer screen. · Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. · Must be able to lift up to 15-lbs. occasionally. · Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Work Habits: · In order to maintain a positive guest and team member experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. · You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.