Night Audit
Night Auditor Job In Renton, WA
Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.
Job Overview:
The Night Auditor is responsible for ensuring all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Also oversees the front office during the overnight shift
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Wage Information:
The salary range for this position is $21.00 to $27.30. The starting hourly rate is $21.00. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.
Shift premium of $2.00 per hour for shifts starting at 10:00pm and time worked through 8:00am
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
* Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
* Verify the status of all wake-up call requests and ensure they are properly handled.
* Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
* Prepare the front office for the 'A' shift and reset day's business.
* Act as a Guest Service representative and manager on duty during the night time hours.
* Act as PBX operator during the audit shift.
* Attend and actively participate in all front office meetings.
* Participate in all training and cross training programs.
* Take the initiative to greet guests in a friendly and warm manner.
* Other duties as assigned.
Qualifications/Skills:
* Understand and use math concepts in order to design a financial or economic system.
* Work math problems quickly and accurately.
* Understand and use computers and related equipment.
* Speak and write clearly to report financial information.
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
* Medical, Dental and Vision Insurance after 30 days of employment
* Paid Vacation, sick leave and 2 float days
* 401(k)
* Paid Family Bonding Time
* Adoption Assistance
* Free Parking
* Referral Bonuses
* Discounted room nights and Friends and Family discounts at any participating Hyatt location starting on your first day of employment
* Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
* Free colleague meals during shift
Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
Night Auditor
Night Auditor Job In Redmond, WA
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $25.50 to $25.50 per hour. This position offers 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03334 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Auditor - Full Time
Night Auditor Job In Seattle, WA
The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur.
Job Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues.
Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy.
Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.
Prepare General Manager daily, weekly and month end reporting packs.
Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.
Assist in the washing, drying, and folding of hotel laundry.
Act as the security point of contact during various times in the shift.
Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.
Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent required.
One year of previous hotel experience preferred.
Previous background from the extended stay industry preferred.
Reading and writing skills are utilized when compiling department records, guest registration and reservation information
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Valid driver's license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Pay range $21.00 - $22.00. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Night Auditor
Night Auditor Job In Seattle, WA
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who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for NIGHT AUDITOR Creating an unforgettable hotel experience is not a 9 to 5 job For us impeccable service never sleeps so we hope youre a night owl As Night Auditor you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well What to expect Here are a few things that will make your days full and rewarding Completing front desk duties including check insouts room scheduling room moves late checkouts stay overs and other requests from guests Completing group pre registrations and blocking room reservations as well as pre registering VIPsMaintaining knowledge of current hotel rates sales strategies current special rates and types and locations of available rooms Balancing paperwork cash drawer deposits reconciling credit cards and submitting batches Your experience and qualifications Associates degree or equivalent from a two year College or Technical School; or six months to one year related experience andor training Working knowledge of Microsoft Windows and OfficeAbility to effectively interact with all hotel guests and team members in a polite and positive manner Ability to quickly assess situations and create effective resolutions to problems Possess a passion to provide excellent customer service Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 2266 per hour Status Part Time
Night Auditor
Night Auditor Job In Redmond, WA
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $25.50 to $25.50 per hour. This position offers 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03334 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Auditor
Night Auditor Job In Seattle, WA
Skybridge Seattle Airport Hotel 17338 International Blvd. Seattle, WA 98188 NIGHT AUDITOR The Skybridge Seattle Airport Hotel is seeking a Night Auditor to join our team. The Night Auditor audits, balances and prepares reports to provide accurate, timely information and ensure company and hotel policies and procedures are followed while providing outstanding guest service to arriving, departing, and in-house guests.
ABOUT US
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.
We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.
STATUS:
* Full-time
SCHEDULE:
* Variable schedule; Must be available weekends and holidays
RATE OF PAY:
* $24.42 to $25.42 per hour/DOE
SUPPLEMENTAL PAY:
* Individual Incentives and Bonus Programs
BENEFITS AND PERKS:
* Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
* Paycheck Advancement Program
* Hotel Travel Discounts
* Supplemental Insurance
* Employee Assistance Program
* Employee Meals
For eligible employees:
* Insurance - Medical, Dental, Vision, Life and AD&D
* 401(k) Plan with Employer Match
QUALIFICATIONS:
Knowledge of:
* Principals of providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
* Administrative and clerical procedures and systems such as computers and related software, printers, photocopier, fax and multiple line telephone system.
* Standard cash handling procedures.
Skills and Ability to:
* Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs.
* Communicate effectively in the English language in writing using correct spelling, grammar and rules of composition and verbally by speaking clearly and concisely.
* Add, subtract, multiply and divide quickly and accurately.
* Demonstrated proficiency in various computer programs such as Microsoft Word and Excel .
* Meet attendance requirements with dependability and consistency.
* Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively.
* Manage one's time with minimal supervision in order to meet productivity standards.
Education and Experience:
* High school diploma or equivalent.
* Two years of experience providing service directly to the public required.
* Previous night audit, accounting, or similar experience preferred.
PHYSICAL REQUIREMENTS:
Light Work: Exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
This work requires the following physical activities: Standing, pulling, grasping, seeing, hearing, reaching, pushing, repetitive motions, talking.
Drug Free Workplace, Equal Opportunity, E-Verify Employer
Night Auditor
Night Auditor Job In Seattle, WA
US: The Springhill Suites by Marriott Seattle Downtown/South Lake Union, managed by Moody National Management LP, is looking for Night Auditors to join our team.
YOU: You're a night owl who loves working with numbers. You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime. You can instantly build rapport and make a difference in someone's life in just one interaction.
ALSO: For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match.
MOST IMPORTANTLY: We are offering career opportunities, not just jobs. If you are scared, or feel you don't have the qualifications, apply anyway! We don't hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need.
LAST THING: Don't ignore this opportunity. Apply Now!
The Night Auditor will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure compliance with Moody National and hotel policies and procedures in order to prevent fraud/theft; provide check-in/check-out services to desk during night hours, as necessary.
Essential Functions:
• Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures; reset all registers to ensure accurate and timely information; balance and close all bank ticket codes, daily.
• Accurately audit, balance and prepare, verify and report on Room information to provide rooms management with overall performance information.
• Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accommodate guest requests when possible within policies/procedures; may assist guests with luggage as needed.
• Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints regarding basic housekeeping and maintenance issues personally, escalate issues as necessary or report to other departments for resolution.
• Carry guests luggage
• Deliver express check-out documents.
• Maintain complimentary food & beverage station.
• Assist with breakfast set-up as needed.
• Accurately complete and enter reservation calls in the reservation system.
• Accurately complete any logs/reports as specified by management.
• Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
• Other duties as assigned by management.
Job Specifications:
• Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.
• Excellent interpersonal, written/verbal communication and telephone etiquette skills.
• Intermediate proficiency with Front Desk computer systems
• Excellent command of the English language; second language proficiency desirable.
• Ability to compile mathematical facts and figures.
• Excellent time management skills and ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Exceptional problem solving skills
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Ability to work well in a team environment
• Ability to follow corporate standards and procedures
Experience and Education Requirements:
• High School education or equivalent work experience.
• 1+ years of experience in a hotel environment.
• 1+ years of experience in an accounting related position is highly desirable.
• Minimum training required per year as assigned by the company
• Any additional training required by manager
Work Environment:
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• This is a full-time position. Overtime may be required occasionally.
• Work days and work hours may vary.
• This position works indoors.
Night Auditor (PT)- Graduate Seattle
Night Auditor Job In Seattle, WA
Collegiate Hotel Group , is seeking a Night Auditor to join Graduate Seattle by Hilton and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or Night Auditor role
Knowledge of PMS
High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Team player
Ability to exceed expectations of guests
Basic accounting/math skills
BENEFITS/ PERKS
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible team members
Holiday pay/ paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Collegiate Hotel Group is an Equal Opportunity Employer.
Night Auditor (PT)- Graduate Seattle
Night Auditor Job In Seattle, WA
Collegiate Hotel Group , is seeking a Night Auditor to join Graduate Seattle by Hilton and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or Night Auditor role
Knowledge of PMS
High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Team player
Ability to exceed expectations of guests
Basic accounting/math skills
BENEFITS/ PERKS
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible team members
Holiday pay/ paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Collegiate Hotel Group is an Equal Opportunity Employer.
Night Auditor
Night Auditor Job In Tukwila, WA
Compensation Type Hourly Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Residence Inn Tukwila
16201 W. Valley HwyTukwila, WA 98188 Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
$21.50 per hour
Responsibilities
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be willing to cross train in other accounting or hotel-related areas.
Must be able to prioritize job functions in order to meet deadlines.
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Input and update financial information into corporate communications network.
Perform daily, weekly, monthly and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Respond to governmental inquiries upon receipt.
Handle guest requests
Qualifications
High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Guest Service Experience preferred.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Late/Overnight shift
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Night Auditor
Night Auditor Job In Gig Harbor, WA
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred.
If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Night Auditor
Night Auditor Job In Olympia, WA
Night Auditor is handles the requests and transactions of the hotel guests. Generate and distribute reports as required. Responsible for the overall condition of the hotel during the night.
Essential Functions
Verify each front desk shift's transactions.
Post room/suite and tax charges to all guest folios.
Process credit card transactions.
Finalize transactions completed during the day.
Create and/or print required reports.
File or transmit reports, as directed.
Analyze reports as directed.
Verify and prepare registration cards for arriving guests.
Prepare folios for departing guests.
Know hotel phone system, transfer calls, and take messages for guests, as well as hotel staff.
Take, modify, and cancel guest reservations.
Verify, balance and review hotel room/suite availability.
Check in/out guests. Verify departure dates and offer to make future reservations.
Post phone charges, valet charges and other miscellaneous charges to guest accounts.
Administer guest payment policies.
Responsible for shift cash transactions.
Follow proper key control procedures for issued keys.
Administer guest safe deposit boxes.
Courteously accommodate special requests of guests and be prepared to answer guest questions regarding local area facilities.
Assist setup of complimentary breakfast and coffee availability in lobby, and stock market.
Practice safe work habits.
Coordinate with other departments to fulfill guest special requests.
Communicate hotel facilities and services to guests at check-in.
Communicate to your supervisor in writing any and all requests, problems, and/or opportunities that may arise.
Notify Housekeeping and Maintenance of any reported problems with suites or grounds.
Know and follow hotel emergency procedures.
Attend and participate in monthly department meetings
During any Health Emergency (i.e. Covid19 pandemic), all employees are required to wear proper Personal Protective Equipment (PPE) according to Federal, State or Local mandate, Brand standards or hotel policy.
During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
Carry out any reasonable request by Management.
Night Auditor
Night Auditor Job In Seattle, WA
The La Quinta Inn Seattle SeaTac Airport is seeking an enthusiastic individual to take on the Front Desk Night Auditor position. This position is a high-volume hotel guest contact position that requires attention to detail, strong listening abilities, problem solving, multitasking and efficient organization. As a professional Front Desk Night Auditor it is crucial to work with a positive and guest focused mindset. This hotel position is an essential team member in assisting our hotel guests have the highest quality experience and representation while staying in our hotel facilities. This job is an over-night scheduled position and while still having interactions with guests throughout the night occurs, this position is more of the time spent with paperwork, detail analysis and data entry.
Pay Rate: $20.67
Benefits
40 hours of paid time off after 90 days of employment.
Washington Sick time after 90 days of employment.
Medical, Dental & Vision insurance available after 60 days of employment.
Hotel Brand travel discounts for employee and friends & family.
JOB COMPETENCY:
To perform the job successfully, an individual should demonstrate the following items below with at minimum satisfactory performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Assist guests with hotel reservations, registration and billing
• Use cash drawer accurately and efficiently; keep cash drawer balanced using company policy
• Assist guests promptly and accurately with questions, complaints or requests
• Assist in maximizing company revenue by securing reservations and sales using hotel strategies
• Manage one's time with minimal supervision in order to meet productivity standards
• Accurately, compute, classify, and record numerical data to keep financial records complete
• Perform any combination of routine calculating, posting, adjusting and verifying duties to obtain primary financial data for use in maintaining guest account records
• Assist in securely closing down and re-opening areas of hotel based off of schedule
• Prepare various reports/paperwork for management
• Ensure all guest problems are attended to and resolved within reason and in a timely manner
• Assist with package or luggage storage and delivery if requested
• Analyze and organize guest reservations for current day and future arrivals
• Analyze reservations for special requests, reservation errors and make corrections as needed
• Answering hotel phones promptly and professionally; route calls properly internally and externally of the hotel; schedule wake-up calls
• Make coffee for guests throughout the day as needed
• Stock and replenish inventory and items continuously throughout shift as needed
• Complete daily checklists, organize paperwork and efficiently print necessary documents
• Check-in guests securely using all confidentiality, identification and credit policies
• Understand the operation of the property management system
• Provide guests general information concerning hotels facilities, functions, local attractions, contact info, directions to and from desired locations
• Assist with hotel events when in need to assure guest satisfaction
• Be proficient with property security, key control procedures, as well as fire, flood and weather-related safety procedures
• Complete all paperwork necessary for front desk operations including but not limited to: registration cards, folios, credit card authorization forms, cash reports, room reports, etc.
• Maintain cleanliness and order to the front office areas and lobby area
• Communicates accurate information to other departments such as such as house counts, room status, guest service requirements, workorders, etc.
• Maintain confidentiality of proprietary information; protect company assets
• Frequent contact with hotel guests and employees. Contact with vendors and or supplies
• Receive and sign for packages delivered to hotel
• Complete any hotel related task requested by direct manager or General manager
SCHEDULE REQUIREMENTS: The best candidates will need to have flexible availability to work shifts that vary. This position includes working night audit shifts and day or evening shifts that may be extended hours depending on company needs. This position also includes working weekends and holidays.
EDUCATION / TRAINING / SKILLS MINIMUM REQUIREMENTS:
• Safety & Security Focused: Observes safety and security procedure; reports potentially unsafe conditions; uses equipment and materials properly. Able to pass Criminal Background Check & Drug Screening.
• High School Diploma or Equivalent
• Excellent Communication: Ability to communicate clearly, effectively and positively both written and verbally
• Software /Computer Skills: Ability to proficiently type and operator office computer applications, hotel operating system and point of sale system
• Teamwork: Ability to work efficiently and unified with co-workers and other departments
• Attendance/Punctuality: Is consistently at work and on time
• Problem Solving: Efficiently identifies and resolves problems with the most reasonable solution
• Customer Service: Responds promptly to customer needs; responds to requests for assistance
• Diversity: Shows respect and sensitivity for cultural differences; promotes a harassment free environment
• Accurate Cash/Card Handling: Properly handles all cash or card transactions using the required point of sale system; accurately counts and balances assigned cash drawer
• Professionalism: Follows policies and procedures including but not limited to, dress code policies; courteous and respectful verbiage; respect for others including guests and co-workers
• Adaptability: Adapts frequent changes, delays, or unexpected events
• Dependability: Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan; meets productivity standards
• Initiative: Asks for and offers help when needed
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently
• Quality Focused: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality
ESSENTIAL PHYSICAL FUNCTIONS: Must be able to walk, stand and bend for extended periods of time. Must be physically able to grasp, grip, pull, push, twist, turn and lift boxes or equipment, which average around 25-30 pounds each and 50 pounds or more with assistance.
Night Auditor (PT)- Graduate Seattle
Night Auditor Job In Seattle, WA
Collegiate Hotel Group, is seeking a Night Auditor to join Graduate Seattle by Hilton and its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIES * Audits the daily guest ledger * Handles all end-of-day accounting functions including posting daily room rates and room tax
* Ensures accuracy of all charges to guest folios
* Averages sum of revenues of all accounts receivable from food, room and other departments
* Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
* Make cash drops in accordance with proper cash handling procedures
* Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
* Monitors hotel security camera system
* Ensures that lobby is well-maintained, properly lit and with music at proper volume
* Work nights, weekends, and holidays as needed
* Any other duties as assigned
EDUCATION AND EXPERIENCE
* Minimum of 1 year in Accounting or Night Auditor role
* Knowledge of PMS
* High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
* Ability to communicate effectively verbally and in writing
* Team player
* Ability to exceed expectations of guests
* Basic accounting/math skills
BENEFITS/ PERKS
* Work today, get paid today, with Daily Pay!
* Free telemedicine and virtual mental health care access for all team members starting day one!
* Multiple health insurance and life insurance options
* 401k plan + company match
* Paid time off for eligible team members
* Holiday pay/ paid holidays
* Pet insurance
* Employee Assistance Program
* Discounted hotel rooms
* Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Collegiate Hotel Group is an Equal Opportunity Employer.
Night Auditor | Aloft and Element Redmond
Night Auditor Job In Redmond, WA
* Performs the manager-on-duty role during 3rd shift. * Anticipates and responds to guests in a friendly and positive manner. * Responsible for providing the highest level of service. * Process check-ins and check-outs, verify billing, create reservations, and process special requests.
* Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
* Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
* Understands and follows CSM guest service recovery program.
* Accountable for accurately balancing all revenue sources and completing daily financial reports.
* Process no-show reservations, prepare financial reports for managerial review.
* Close the financial day for the hotel.
* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
* Monitors room availability, follows restrictions, and all booking policies and procedures.
* Drives sales and maximizes revenue by up-selling rooms and amenities.
* CSM procedures when handling cash and processing financial transactions.
* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
* Produces required volume of work by planning, organizing and prioritizing work duties.
* After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
* Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
* Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
* Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
Night Auditor
Night Auditor Job In Auburn, WA
Hotel Night Auditor /Overnight Shift /Front Desk Agent
Isn't it time to work somewhere you love that is fun, exciting, and rewarding?
We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. Our hotel has an opening with the front desk and we are looking for the best candidate. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule.
Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care.
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. This job has great upward potential, benefits, monthly bonuses, 401(k), and the opportunity to cross-train in other departments, and competitive pay increases based on performance. Paid Vacation time and sick pay.
Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department
Knows room locations, types of rooms available, and room rates
Registers arriving guests and assigns rooms
Coordinates guest room maintenance work with the engineering and maintenance division
Takes same-day reservations and future reservations when necessary. Knows cancellation procedures
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
Process laundry (wash, dry, fold) to re-stock for the next housekeeping day
Reports any unusual occurrences or requests to the manager
Manages and resolves all guest complaints in a professional and courteous manner
Processes guest check-outs and handles monetary transactions
Maintains a high level of professional appearance and demeanor
Team oriented establishment
Performs other duties as assigned
Flexible shifts 4 nights 10-hour shifts
Night Auditor experience a plus
Able to work overnight
Reliable transportation
High school diploma
Able to lift up to 50 lbs.
Customer Service
Valid driver License
Flexible hours
Hotel experience
Smiling face
Overnight Security/Night Auditor Iconic Hotel
Night Auditor Job In Seattle, WA
WE ARE: The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences.
OUR CULTURE | Individual Distinction, Collective Soul: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our associates. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
A day in the life…
The Night Auditor's duties include (but not limited to):
Provide excellent guest service and problem resolution to AAA Four Diamond standards.
Check guests in and out.
Follow checklists, run reports, handle cash and other payments, make reservations for walk ins.
Effectively communicate guest requests to other departments and resolve guest issues promptly with a positive outcome.
Occasionally get guest cars from valet parking lot
The Security Agent's duties will include (but not limited to):
Respond to individual guest needs and concerns.
Patrol property, both inside and outside.
Check security locks and alarms on doors and stairwells.
Escort guests as needed.
Submit written reports.
Work cooperatively with local law enforcement.
You own this if you…
Have front office experience, preferably with some audit experience.
Are computer savvy.
Have a flexible schedule and be available for weekends and holidays.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support employees and their families, including:
$50 Insurance Package - Medical/Dental/Vision individual and family coverage
Retirement plan - 100% Employer Paid
Paid days off - holidays/personal/vacation/sick
Valet Parking - $4 per day
Uniform Provided with complimentary dry cleaning
Complimentary Meal with paid breaks
Commuter Reimbursement Program - For transportation to and from work using public transportation, and with receipts submitted, we will pay up to $75 each month or 50% of the cost of a monthly ORCA pass, whichever is greater.
Recognition Programs, such as gift cards, incentives, and career growth opportunities
Educational Reimbursement
On Demand Pay
Education Assistance
Job Requirements:
Strong technology skills, use of Microsoft Suite, Hotel Management Systems (preferred), alarm systems
Strong communication skills
De-escalation techniques
Clean driving record, able to drive manual transition
Salary: $23.43 - $23.72
A few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
Strong technology skills, use of Microsoft Suite, Hotel Management Systems (preferred), alarm systems
Strong communication skills
De-escalation techniques
Clean driving record, able to drive manual transition
Night Audit
Night Auditor Job In Renton, WA
Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.
**Job Overview:**
The Night Auditor is responsible for ensuring all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Also oversees the front office during the overnight shift
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**Wage Information:**
The salary range for this position is $21.00 to $27.30. The starting hourly rate is $21.00. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.
Shift premium of $2.00 per hour for shifts starting at 10:00pm and time worked through 8:00am
Clickhere (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
**Qualifications:**
· Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
· Verify the status of all wake-up call requests and ensure they are properly handled.
· Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
· Prepare the front office for the 'A' shift and reset day's business.
· Act as a Guest Service representative and manager on duty during the night time hours.
· Act as PBX operator during the audit shift.
· Attend and actively participate in all front office meetings.
· Participate in all training and cross training programs.
· Take the initiative to greet guests in a friendly and warm manner.
· Other duties as assigned.
**Qualifications/Skills:**
· Understand and use math concepts in order to design a financial or economic system.
· Work math problems quickly and accurately.
· Understand and use computers and related equipment.
· Speak and write clearly to report financial information.
**Benefits & Perks:**
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
+ Medical, Dental and Vision Insurance after 30 days of employment
+ Paid Vacation, sick leave and 2 float days
+ 401(k)
+ Paid Family Bonding Time
+ Adoption Assistance
+ Free Parking
+ Referral Bonuses
+ Discounted room nights and Friends and Family discountsat any participating Hyatt location starting on your first day of employment
+ Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
+ Free colleague meals during shift
Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
**Primary Location:** US-WA-Renton
**Organization:** Hyatt Regency Lake Washington at Seattle%27s Southport
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Accounting/Finance/Tax
**Req ID:** REN001311
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Night Auditor | Aloft and Element Redmond
Night Auditor Job In Redmond, WA
• Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
• Understands and follows CSM guest service recovery program.
• Accountable for accurately balancing all revenue sources and completing daily financial reports.
• Process no-show reservations, prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
• Monitors room availability, follows restrictions, and all booking policies and procedures.
• Drives sales and maximizes revenue by up-selling rooms and amenities.
• CSM procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
• Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
Hotel Night Auditor
Night Auditor Job In Auburn, WA
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred.
If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.