Adecco Creative & Marketing is partnering with an iconic, industry-leading specialty apparel brand-one of the largest in the United States-to support a Front Desk Support opportunity at their New Albany, OH facility. We are currently seeking a temporary Front Desk Support professional to provide coverage during a transition period.
The ideal candidate is customer service-oriented, dependable, and professional, as this role supports both reception and asset protection functions.
Location: New Albany, OH
This is an onsite role. Please apply only if you are local.
Pay Rate: $20-22 per hour
Assignment Length: 3 months +
Schedule: Monday-Friday, 7:00 AM-3:00 PM
Position Summary
Greet, engage, and assist associates, vendors, and visitors upon arrival
Open the building daily, conduct walkthroughs of the facility, and monitor multiple floors throughout the shift
Manage access control by verifying employee ID badge access through access control software
Ensure visitors and vendors are properly processed in the visitor management system
Answer and transfer internal and external phone calls in accordance with lobby desk procedures
Conduct routine security rounds
Secure the facility during non-operational hours
Take a primary role during emergencies and building evacuations
Walk, stand, and sit for extended periods throughout the shift
Maintain flexibility to adjust schedule as needed to provide PTO coverage within the department
Perform additional duties as assigned by Asset Protection Management
Work Experience and Education Requirements
Prior experience in Reception, Asset Protection, Loss Prevention, or Corporate Security, with an emphasis on reception duties, preferred
High School diploma or equivalent required
Self-motivated with the ability to work independently and with minimal supervision
Strong organizational skills and effective written and verbal communication abilities
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
$20-22 hourly 5d ago
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Night Auditor - Weekends
HVMG
Night auditor job in Ann Arbor, MI
NightAuditor (Weekends)
$17.50/hour
We are seeking a detail-oriented and dependable NightAuditor (Weekends) to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day's transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting.
Key Responsibilities
You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly.
Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts.
You will report to the Front Office Manager or Director of Finance/Controller.
A career as a nightauditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A high school diploma, a GED, or one year of hotel experience
Previous experience in a similar or related position
Strong customer service experience
Experience handling positive and negative interactions
A combination of education and experience
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Able to work 11pm-7am on Saturdays and Sundays. NO flexibility
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$17.5 hourly Auto-Apply 12d ago
Night Auditor
General Accounts
Night auditor job in Fort Wayne, IN
Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our NightAuditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities:
Closing reports at the end of each night
Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Qualifications:
Strong computer skills.
Exceptional communication skills.
Demonstrated excellence in guest service.
Ability to multitask with limited supervision
Ability to work in a fast-paced environment.
Benefits/Perks:
Medical, Dental, and Vision insurance options
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
Opportunities for bonuses
$250 referral bonus ($250 for you and $250 for a referred associate)
DailyPay: access to your already earned wages before payday
$25k-31k yearly est. Auto-Apply 60d+ ago
Night Auditor
Courtyard Fort Wayne, In 3.7
Night auditor job in Fort Wayne, IN
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our NightAuditor position is for you! Fast, fun, and friendly are the main characteristics of this position.
Responsibilities:
Closing reports at the end of each night
Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Qualifications:
Strong computer skills.
Exceptional communication skills.
Demonstrated excellence in guest service.
Ability to multitask with limited supervision
Ability to work in a fast-paced environment.
Benefits/Perks:
Medical, Dental, and Vision insurance options
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
Opportunities for bonuses
$250 referral bonus ($250 for you and $250 for a referred associate)
DailyPay: access to your already earned wages before payday
$26k-32k yearly est. 21d ago
Night Auditor
First Hospitality Group Inc. 3.6
Night auditor job in Indianapolis, IN
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
NightAuditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . NightAuditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a NightAuditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Thank departing guests, verify accurate billing, and encourage return visits.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
* Ability to independently work during overnight hours
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$26k-31k yearly est. 14d ago
Night Auditor Hampton Inn Evansville
Huntremotely
Night auditor job in Evansville, IN
What you will be doing
Perform all daily audit functions for front office and each outlet of the hotel.
Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
Complete back-up of front office computer system and night audit program daily (if applicable).
Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
Understand, know and follow management company's accounting and credit policies and procedures.
Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
$24k-30k yearly est. 1d ago
NIGHT AUDITOR
HCW Hospitality
Night auditor job in Evansville, IN
Job DescriptionDescription:
At HCW Hospitality, every guest's experience matters-day or night. As a NightAuditor, you'll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotel running efficiently after hours.
WHAT YOU'LL DO
As a NightAuditor, you'll handle overnight operations and end-of-day reporting. In this role, you will:
Audit and balance daily financial transactions and prepare reports.
Handle guest check-ins and check-outs, ensuring a seamless experience.
Address guest inquiries and resolve any issues promptly.
Conduct security checks and monitor property safety.
Assist with guest requests and provide information about hotel services.
Maintain accurate records of guest accounts and transactions.
Take on additional duties as assigned by management to support the smooth operation of the hotel.
WHAT YOU BRING
We're looking for a detail-oriented, self-motivated individual who excels at night. To excel in this role, you'll need:
Previous experience in hospitality, accounting, or a similar role.
Strong math and computer skills, with proficiency in hotel management software.
Excellent problem-solving and customer service skills.
The ability to work independently and handle multiple tasks.
Flexibility to work overnight shifts, including weekends and holidays.
A positive attitude and a commitment to guest satisfaction.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.
Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated.
We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Requirements:
$24k-30k yearly est. 9d ago
Auditor - Night
Casino and
Night auditor job in Evansville, IN
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT)
Responsibilities:
• Checks guests in and out of hotel when needed.
• Performs complete night audit functions.
• Provides written documentation to supervisor of all errors found relative to rates, rate codes,
adjustments, etc.
• Distributes reports to all areas needed.
• Works with both lodging & gaming systems in processing reservations.
• Corrects any problems that may arise during close day procedures.
• Addresses guest complaints and problems that may occur during designated shift.
• Able to register guests correctly and procedurally in accordance to established service standards.
• Obtain appropriate amount of credit/payment for guests stay.
• Issue room keys to registered guests.
• Able to settle/close out guest accounts correctly and procedurally upon their departure.
• Able to correctly and procedurally close out shift at the end of their shift.
• Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and
climb up and down stairs.
• Must be able to understand and communicate in English.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies,
and procedures.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and
weekends.
• Other duties may be assigned at any time.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed are representative of the knowledge, skill, and/or ability required. Knowledge of audit
functions and Revenue Management or Hotel Management experience required.
What's in it for you:
· Competitive Salary with annual performance reviews
· Comprehensive health coverage plan that includes medical, dental, and vision
· 401(K)/ Company Match
· Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$24k-30k yearly est. 60d+ ago
Night Auditor
Home2 Suites
Night auditor job in Indianapolis, IN
Join our team as a NightAuditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours.
Benefits:
MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
Paid Holiday for Full Time/Part Time - Upon hire
Paid Time Off for Full Time/Part Time - 6 Months of Service
Nationwide Employee Stay Discounts for Hotel Brand
Responsibilities:
Process late check-ins and early check-outs
Reconcile and balance daily transactions
Prepare nightly audit reports for management
Ensure guest safety during overnight hours
Handle guest requests or emergencies professionally
$24k-30k yearly est. 60d+ ago
Night Audit - Courtyard by Marriott Traverse City
Lodgco
Night auditor job in Traverse City, MI
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Email daily reports to accounting office
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Inspect conference rooms, common areas and public restrooms to ensure cleanliness
Perform security walks of hotel
Investigate and address noise/party issues
Set up, prepare, and maintain breakfast area
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES:
Computer software skills
Communication both verbal and written
Dependable and customer focus
Time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience is a plus
ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references SUPERVISORY RESPONSBILITY This position doesn't manage any staff members. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
$26k-32k yearly est. 60d+ ago
Night Auditor
Hawkeye Hospitality 3.6
Night auditor job in Grove City, OH
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The NightAuditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries.
QUALIFICATIONS:
Previous guest relations training.
Accounting background preferred.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
$26k-31k yearly est. Auto-Apply 60d+ ago
Part Time Night Auditor
Home 2 Suites Notre Dame, In
Night auditor job in Mishawaka, IN
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our NightAuditor position is for you! Fast, fun, and friendly are the main characteristics of this position.
Responsibilities:
Closing reports at the end of each night
Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Qualifications:
Strong computer skills.
Exceptional communication skills.
Demonstrated excellence in guest service.
Ability to multitask with limited supervision
Ability to work in a fast-paced environment.
Benefits/Perks:
Medical, Dental, and Vision insurance options
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
Opportunities for bonuses
$250 referral bonus ($250 for you and $250 for a referred associate)
DailyPay: access to your already earned wages before payday
$25k-31k yearly est. 29d ago
Part Time Night Auditor
American Hospitality Group 4.2
Night auditor job in Jeffersonville, IN
Job Summary: We are looking for a NightAuditor to prepare a summary of cash, check and credit card activities reflecting the hotel's daily financial totals. This person will post room charges and taxes to guest accounts including any additional guest transactions. They will comply and maintain files and reset systems for next day operations/functions. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Greet, assist and register guests upon arrival into the computer system, verifying reservation information
Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift
Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts
Prints up and files reservations for the next business day
Prepare daily reports as required by management
Check figures, postings and documents for accuracy
Prepare End of Day procedure
Balance the day's charges, making any corrections as necessary
Input into the PC revenue, expenses and allowances to generate daily reports
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
Perform other duties and responsibilities asked by the General Manager and the Assistant General Manager based upon hotel needs
Other:
Regular attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Education Requirements:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
Work Environment/Physical Requirements:
Inside with protection from weather but not necessarily changes in temperature. Physical activities include standing for long periods of time. Walking, talking, seeing, hearing, reaching, bending, grasping and holding. Considerable repetitive motion of hands, fingers and wrists as pertains to the operation of a computer keyboard. Requires working all night time hours. Ability to lift up to 25 pounds.
Grooming: Cleanliness and personal hygiene are not only common social standards, but are also an essential part of providing the best service to our guests. Neatness, moderations, and good taste in your dress and manner contribute much to the impression you make. As a Team Member, you project the hotel's image; therefore, it is important that you are well-groomed and dressed in a businesslike manner at all times. About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-30k yearly est. Auto-Apply 60d+ ago
Night Auditor - Crooked River Lodge
Hotel Investment Services 4.4
Night auditor job in Michigan
NightAuditor Job Description
At the Crooked River Lodge, the NightAuditor assists our guests with their overnight requests and balances accounts from the day shift. NightAuditor responsibilities include checking in guests, handling their requests and taking reservations. The NightAuditor also reconciles all accounts and processes the day's financial activities. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
Perform after-hours and early morning check-in and check-out tasks
Manage online and phone reservations, upselling additional facilities and services when appropriate
Inform customers about payment methods and verify their credit card data
Register guests, collecting necessary information, such as contact details and exact dates of their stay
Welcome guests upon their arrival and assign rooms
Respond to guests complaints in a timely and professional manner
Ensure customer satisfaction by scheduling wake-up-calls and providing guests services where needed
Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees
Provide information about our hotel, such as available rooms, rates and amenities
Maintain updated records of bookings and payments
Audit daily and nightly reports
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Ensure the overnight safety and security of the hotel
Prepare for the next business day, including restocking supplies, and other duties as assigned
Skills
Work experience as a NightAuditor, Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, such as Infor or RoomKeyPMS preferred
Understanding of how travel planning websites operate, like Booking.com and TripAdvisor
Strong customer service and problem solving skills
Knowledge of safety and security procedures
Excellent communication and organizational skills
Availability to work overnight
Job Type
Part Time (less than 30 hours per week)
Benefits
Earned Sick Time for qualifying employees
401k with match for eligible employees
Dining and lodging discounts
$24k-29k yearly est. 60d+ ago
Night Auditor
Homewood Suites By Hilton Indianapolis Carmel
Night auditor job in Carmel, IN
Job DescriptionHomewood Suites by Hilton Indianapolis Carmel of Schahet Hotels is seeking a NightAuditor to join our growing team. Are you friendly and able to work in a fast-paced environment? The Hotel NightAuditor attends to guests' needs, including, but not limited to, registration, checkout, and cashiering.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Some college preferred
Good accounting and math skills
Experience handling cash, credit card procedures, and use of math concepts
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-30k yearly est. 20d ago
Night Auditor
Tribute Tallison Carmel In
Night auditor job in Carmel, IN
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers…we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our NightAuditor!
The NightAuditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security & liability measures to protect the assets of the hotel and the Company
BENEFITS:
Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
Balancing the accounts from day shift
Welcome guests upon their arrival and assign rooms
Manage front desk activity and handling guest check-ins and check-outs
Inform customers about payment methods and verify that I.D. and payments method match
Register guests collecting necessary information (like contact details and exact dates of their stay)
Ensuring customer satisfaction by scheduling wake-up-calls and other guest requests
Respond to guest complaints in a timely and professional manner
Creating invoices, bills and checks for vendors, employees and contractors
Managing and updating all official documentation pertaining to the role
Ensuring that all end-of-day activities have been successfully executed
Answering calls and queries related to potential booking
Provide information about our hotel, available rooms, rates and amenities
Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
Maintain knowledge of standards and company policies
Completes the computerized audit function for the hotel at the end of the business day. This includes recording the daily financial transactions, e.g. telephone charges, food and beverage revenue, and posting credit card charges.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
Previous experience as a hotel Front Desk Agent preferred
Excellent communication and organizational skills.
Ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.
Must be familiar with a computer operation
Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
Ability to apply commonsense understanding to carry out instructions given.
Ability to comply in standardized situations with only occasional or no variables.
Must have excellent customer service skills.
Must be disciplined, manage time well and able to work independently without supervision.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations
Must be able to work the overnight hours beginning (10:00-11:00 pm) and maintain alertness and attentiveness for a minimum of eight (8) hours).
QUALIFICATION STANDARDS:
High school education or equivalent is required. Some college preferred.
Six (6) months related experience or training preferred.
Must be able to work in team environment, but will most often work independently on shift.
EEO Employer
$25k-30k yearly est. 13d ago
Night Auditor
Schahet Hotels
Night auditor job in Carmel, IN
Homewood Suites by Hilton Indianapolis Carmel of Schahet Hotels is seeking a NightAuditor to join our growing team. Are you friendly and able to work in a fast-paced environment? The Hotel NightAuditor attends to guests' needs, including, but not limited to, registration, checkout, and cashiering.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Some college preferred
Good accounting and math skills
Experience handling cash, credit card procedures, and use of math concepts
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-30k yearly est. Auto-Apply 46d ago
Front Desk Agent
Pyramid Birmingham Campus Management
Night auditor job in Fort Wayne, IN
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
What are we looking for?
Qualifications:
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$24k-30k yearly est. Auto-Apply 60d+ ago
Night Auditor
The Kinley Cincinnati 3.3
Night auditor job in Cincinnati, OH
NightAuditor
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
NightAuditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Be able to work independently and serve as key role for overnight hotel support
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Balance the day's business in a neat, orderly, and timely fashion
Be able to work all night, and also be available for other shifts at front desk when necessary
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Can complete all tasks described on the relevant shift check list
Check credit of guest accounts daily and follow up if action is required
Must have knowledge of surrounding area
Keep cash drawer secure and in balance throughout the shift
Sell and upsell rooms to walk-in guests and phone reservations
Have general knowledge of housekeeping
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to work over night independently
Must be able to handle pressure situations appropriately
Have finger dexterity for operating equipment such as computer PMS
Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write effectively to communicate shift and guest needs
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
$24k-30k yearly est. 9d ago
Night Auditor
General Hotels Corporation 3.9
Night auditor job in Munster, IN
General Hotels Corporation is seeking a skilled NightAuditor to join our team at the XXX hotel. The NightAuditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports.
Responsibilities:
Complete and transmit accounting reports and supporting documents
Act as hotel system liaison during night hours
Perform all guest service functions as required
Assist in booking room reservations
Answer hotel phone calls
Qualifications:
Previous customer service experience is required
Previous experience in a similar position or within a hotel preferred
Excellent communication skills, both verbal and non-verbal
Hospitality-oriented demeanor is required
Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude
Excellent phone and computer skills
Ability to work overnight on a full-time basis
Ability to read and speak English
Previous cash handling experience preferred
Monday and Tuesday nights are required
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
How much does a night auditor earn in Fort Wayne, IN?
The average night auditor in Fort Wayne, IN earns between $23,000 and $34,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Fort Wayne, IN
$28,000
What are the biggest employers of Night Auditors in Fort Wayne, IN?
The biggest employers of Night Auditors in Fort Wayne, IN are: