NO CUTS. NO COLOR. JUST BLOWOUTS!
DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY?
Drybar started back in 2010 with its first shop in Brentwood, CA. 16 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that's blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it's not just blowouts we are selling, its happiness and confidence!
Our 10 Core Values: 1) It's the Experience 2) It's not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family!
We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever!
*Your success is our success. What are you WAITING for? *
WHAT YOU'LL GET…
Competitive Pay and Amazing Bonus Incentives - Additional $$$ given for all membership sales, product sales and ad-ons.
Competitive compensation plan with potential to make additional $3 per blowout performed.
30% employee discount off all Drybar Products & Tools
Health, Dental, Vision, Life Insurance & 401K options
Paid Time Off and Personal Days Given
Anniversary Gift Cards given after a year of working at Drybar
Employee Discounts: Hotel, Theme Parks, Rental Cars, Movie Tickets etc.
Free Blowouts for Employees!
*Get Amazing Drybar Benefits on US! What's there NOT to love? *
WHAT YOU'LL DO…
We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess:
Lead all clients from check in to check out, ensuring Drybar standards are upheld, creating an amazing client experience! Engage with clients and serve complimentary beverages.
Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
Organize and execute shop flow between clients and team members in a positive manner.
Serve as subject matter expert in reservation system. Ensure client information is recorded with accuracy and timeliness.
Ability to sell memberships, rebook appointments during check out to increase client retention.
Troubleshoot any reservation system issues, make necessary changes to client profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
Optimize and maximize appointments with reservation system and ensure timely communication with customer service team.
Maintain highest degree of ethics when handling client payments and stylists' tips/commissions. Balance cash drawer at opening, close and at shift changes.
Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping front desk area clean.
Maintain clear communication with shop management about overall shop operations.
Educate clients on Drybar products and tools, have the ability to sell and restock shelves.
Uphold Drybar's 10 Core Values.
WHAT YOU'LL NEED…
We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess:
Cosmetology license preferred, but not required.
Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way.
Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work.
Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity.
A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth.
Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork.
Having a sense of humor and being witty isn't a bad thing either!Having enjoyment of work and life balance is key here at Drybar!
$33k-40k yearly est. 1d ago
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Night Audit
Coraltreehospitality
Night auditor job in California
The NightAuditor provides friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.
About Everline Resort & Spa
Located in California's Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.
Our on-site restaurant options include casual dining at Sandy's Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.
Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Discounted Palisades Tahoe Ski Pass
Food & beverage, retail, and spa discounts
Free rentals on ski gear, ice skates, nordic skiing, and golf course access
Discounted rooms at Hyatt and CoralTree Properties
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
An employee assistance program.
Paid time off/sick time
Participation in a 401(k) plan with a company match.
Responsibilities
Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
Verify and swipe credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Post charges to guest rooms and/or house accounts as needed.
Retrieve messages, mail, and facsimiles for guests as requested.
Research and perform revenue audit function. Upon completion of audit, input information into general ledger system.
File paid invoices in night audit packs.
Research and respond to charge inquiries on a timely basis.
Send copies of guest folios on a timely basis via fax or mail.
File registration cards in suite number order.
Qualifications
High school graduate.
One year Accounting experience.
Fluency in job related English, both verbal and non-verbal.
Provide legible communication and directions.
Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
Wage Range $25.00-27.00
Physical Requirements and Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of carrying, lifting. pushing or pulling up to 30lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Must be capable of answering phones and using a computer.
While performing the duties of this job, the employee will be exposed to indoor working environment. The noise level in the work environment is usually moderate.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
$25-27 hourly Auto-Apply 11d ago
Night Auditor
Stanly Ranch
Night auditor job in Napa, CA
Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection” of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.
Job Description
Step into the night's spotlight as a NightAuditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.
Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
The starting range for this position is $26.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Qualifications
Minimum 1-year experience as a NightAuditor, or similar role
Experience at a luxury hospitality property preferred.
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$26 hourly 35d ago
Night Auditor $26.50hr - Full Time at Marrriott SD Gaslamp
Stanford Hotel Group 3.8
Night auditor job in San Diego, CA
We are seeking a diligent and detail-oriented NightAuditor to join our team at Marriott San Diego Gaslamp Quarter. As a NightAuditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your primary responsibilities will include auditing financial records, providing guest services, and ensuring the safety and security of the premises.
This is a Full Time position (30-40 hours) that pays $26.50 per hour. Overtime eligible. This position is eligible for group health benefits including Medical, Dental and more.
Must be able to work the graveyard shift (typically 11pm-7:30am), icluding weekends and holidays.
Benefits
* Vacation, Holiday, and Sick pay
* Medical/Dental/Vision (with opt. out option)
* Hotel Room Discount
* Free Parking ($200 value)
* Meal allowance per 8 hour shift ($10 per meal period)
* Life Insurance
* AD&D
* 401(k) - 4% Match
* Discount programs
* Education Assistance Program
* Voluntary Long-Term Disability
* Voluntary Short-Term Disability
* Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
* Shoes for Crews
* Commuter Program
Do you enjoy interacting with people? Do you thrive on making someone's day? The ideal candidate is someone who will provide our guests with extraordinary service and enrich the guest experience. They are an outgoing individual who loves to converse with people from all over the world.
ESSENTIAL JOB DUTIES
* Welcomes and registers Guests according to Brand Standards and hotel procedures.
* Check departing Guests out of the hotel according to Brand Standards and hotel procedures.
* Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
* Resolve guest problems and complaints.
* Ensures total guest satisfaction.
* Answer phone lines and assist/direct guests where needed.
* Follow supervisor's instructions and performs other duties as directed or assigned.
* Complete tasks on daily checklist which includes, but is not limited to:
* Monitor for customer care cases, guest chats and work orders.
* Reconcile, balance, audit and/or post all receipts, charges, rooms, etc.
* Run "End of Day" reports. Close the day.
* Completes Management reports and distributes accordingly.
* Maintain Gift Shop to standards including reviewing of placing orders, receiving supplies, restocking shelves and inventory (including alcohol fridge)
* Review Front Desk Passdown(s) when coming on shift and record pertinent information as needed throughout shift.
* Communicate with other hotel departments to maintain a high level of guest satisfaction.
* Maintain and adhere to policies regarding handling of cash bank.
* Process mail, messages, faxes and packages.
* Review and respond to guest comments and requests as needed to third party websites including, but not limited to Booking.com, and Expedia Partner Central.
* Be a Team Player and encourage the teamwork attitude among staff.
* Attends department and inter-departmental meetings as needed or required.
Why San Diego Marriott Gaslamp Quarter?
We are known as one of the best hotels in Downtown San Diego due in large part to the way we not only care for our guests, but our Hosts as well. Our mission is for our hotel to be a place where our Hosts would love to stay and our guests would love to work!
The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at ********************** or call ************** or to let us know the nature of your request.
$10-26.5 hourly 60d+ ago
Night Auditor (Part-Time/Full-Time) | evo Campus Tahoe City | Tahoe City, CA
PM New 2.8
Night auditor job in Sunnyside-Tahoe City, CA
Pay Range: $24.00 - $25.00 hourly
evo Campus Tahoe City
evo Campus Tahoe City will be located on the shores of North Lake Tahoe, right across from the Commons Beach. This site is currently occupied by the historic Tahoe City Inn. Our new Campus will be home to evo Hotel Tahoe City, restaurant, and more!
Who We Are
Passionate - about hospitality and fostering an environment where associates will thrive.
Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
A company that has a culture of promoting from within.
Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
What You Will Do
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group
Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.
Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance to Company and hotel polices and procedures.
patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions
maintaining the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests
ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required
escorting staff and guest to car if requested
inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property
Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to:
Perform other duties as assigned; such as may handle deliveries received during non-business hours.
What You Will Bring to the Table
Excellent interpersonal skills and the ability to work well with co-workers and the public.
Must be punctual with regular and reliable attendance.
Ability to accurately compute and manipulate mathematical calculations.
Be extremely detail oriented.
Possess a courteous, friendly and professional manner.
Independent thinker and a ‘quick study'.
Good team player.
Willingness to go the extra mile.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to solve practical problems and deal with a variety of situations.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
What's In It for You
Generous health, dental and vision insurance, plus 401K.
Comprehensive onboarding and training plan to set you up for success.
Coaching, feedback, and mentorship to develop yourself and your team.
Personalized development plan to fit your individual role and career goals.
Leadership courses to improve your personal and interpersonal effectiveness.
Generous PTO and 9 paid holidays.
Opportunities to volunteer and give back to our local communities.
Paid Parental Leave.
Tuition reimbursement opportunities - when you grow, we grow!
Non-Negotiables (Our Core Values)
SERVE OTHERS.
LIVE 360.
BUILD A POSITIVE TEAM.
COMMUNICATE.
BE WILDLY PASSIONATE.
TAKE OWNERSHIP.
LEARN + INNOVATE.
EMBRACE CHANGE
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
$24-25 hourly 6d ago
Night Auditor
Sitio de Experiencia de Candidatos
Night auditor job in Fresno, CA
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$34k-42k yearly est. Auto-Apply 21h ago
NIGHT AUDITOR - Hampton Inn & Home 2 March Air Base
Greens Operations Inc.
Night auditor job in Riverside, CA
Job Description
Are you the One?
If you are a NightAuditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you!
Key Responsibilities
Ensure proper completion of all front office and night audit duties.
Direct and coordinate the activities of all Nights Shift staff.
Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:
Conduct the Night Audit in accordance with the Greens standards
Operations Analysis & Reporting:
Accounts Payable
Accounts Receivable and direct billing
End of day statistics
Labor hours
Greens Splash Report
Front office room inspection reports
Competition survey
Newspaper review for lead generation
Operations statistics report - labor cost/room, etc.
Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.
Act as the Manager on Duty (MOD).
The ideal candidate will:
Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system.
Be proficient and a champion of the Simple Hotel property data system.
Have a good understanding of all of hotel operating procedures.
Review front office communications logs.
Supervise delegated responsibilities and follows up.
Be able to use all front office equipment such as the credit card machine, copier, and fax.
Inform the General Manager of any unique situations or unusual developments in front office operations.
Handle guest complaints effectively.
Understand the Chart of Accounts.
Process reservations by mail, telephone, fax, and central reservation systems referrals.
Process reservations received from sales office and other hotel departments.
Be knowledgeable of room types and offered rate plans.
Fully understand the hotel's franchise policy on guaranteed reservations and no-shows.
Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Effective Communication skills
Pleasing personality
Good team player
Good listener
Well-groomed and professional appearance.
Open with praise, discrete with criticism.
$33k-41k yearly est. 19d ago
Night Auditor
Arbor Lodging 3.5
Night auditor job in Arcadia, CA
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The NightAuditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Ensure charges of the day have been properly posted to the appropriate guest folio or master account
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Ability to sit, stand, or walk for extended periods of time
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description 21.00
$34k-42k yearly est. 1d ago
Part-Time Night Auditor
Rancho Cordova Homewood Suites By Hilton
Night auditor job in Rancho Cordova, CA
Job Description
Night Audit
Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a NightAuditor! Could this be you?
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
What we are looking for:
6 months - 1+ year of Night Audit experience preferred
Desire to work overnight shifts
Ability to keep accurate accounts of cash, checks and credit transactions
Ability to manage and keep accurate accounts of cash, checks and credit transactions
Passionate about hospitality and creating an exceptional guest experience.
All other duties as assigned.
$34k-42k yearly est. 14d ago
Night Auditor
Ledgestone Hospitality
Night auditor job in Concord, CA
Supervisor: General Manager
Purpose of Position: NightAuditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Run Audit reports per checklist.
Process no-shows according to policy.
Conduct security walks a minimum of 4 times per shift.
Set up lobby coffee service, and breakfast if applicable.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
$34k-42k yearly est. 60d+ ago
Night Auditor
Holiday Inn Redding 4.3
Night auditor job in Redding, CA
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a nightauditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level.
If this sounds like an opportunity you'll love, please start your application today!
$35k-43k yearly est. 5d ago
Night Auditor - Rooms
Twenty Four Seven Hotels
Night auditor job in Palm Desert, CA
Our
Hotel Name
is currently seeking experienced NightAuditors. As a rockstar in the Front Office you will help us
craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns
! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!
Position Responsibilities:
Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
Balance & account for all daily cash and charge transactions
Review & analyze all adjustments
Post room, tax and miscellaneous charges to guest folios
Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers
Inform general manager of control issues
Follow audit binder and checklist required for duties and timelines
Ability to multi-task and prioritize
Flexibility- must anticipate regularly scheduled weekend and evening hours
Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks
Education and Experience:
High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist;
OR
2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Our Perks & Benefits:
Competitive Compensation
We offer a highly competitive salary that reflects your skills and experience.
Health Coverage
Medical, Dental, and Vision insurance
Ancillary Benefits to support your well-being
401(k) with company contribution
Work-Life Balance
Paid Time Off (PTO) (based on FT or PT status)
Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
Career Growth & Support
On-the-job training and mentorship
Clear pathways for advancement within the company
Extra Perks
Associate Referral Program - get rewarded for bringing in top talent
Hotel Discounts - enjoy the exclusive rates at our properties
Daily Pay - Access to your pay when you want it!
#HCareers
ABOUT US
24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.
Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.
For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels
Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
Notice to California applicants:
The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.
Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.
Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.
$33k-41k yearly est. Auto-Apply 28d ago
Night Auditor
Sh Hotels 4.1
Night auditor job in Sunnyvale, CA
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
DUTIES AND RESPONSIBILITIES:
completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
* Designed by Nature work environment.
* Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
* Retirement Planning
* Paid Personal Days
* Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
* SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
* Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$29.00
SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
SH Hotels & Resorts is an Equal Opportunity Employer
$35k-42k yearly est. 60d+ ago
Night Auditor
Proper Hotel Group
Night auditor job in Beverly Hills, CA
AVALON HOTEL BEVERLY HILLS
With its breezy mid-century vibes, discover a quintessential boutique hotel experience tucked away in the more residential heart of Beverly Hills - all centered around an iconic, cabana-lined boomerang-shaped pool. An architectural gem filled with unique details, its understated luxury runs deep, from its design-forward indoor and outdoor spaces for events and small gatherings to the Cali-fresh, chef-driven cuisine at poolside jewel box restaurant Viviane.
Job Summary:
As a NightAuditor, you will play a critical role in supporting the front office team during overnight shifts. Your primary responsibility will be to audit, balance, and reconcile the day's financial transactions while providing exceptional guest service. You will be the main point of contact for guests during late hours, ensuring their needs are met while maintaining the hotel's operational standards. This role requires attention to detail, strong problem-solving skills, and the ability to work independently in a quiet, late-night environment.
Essential Job Duties and Responsibilities
Night Audit & Financial Reconciliation:
Perform the daily night audit function, ensuring all transactions are accurately recorded, balanced, and posted to the hotel's financial systems.
Reconcile guest accounts, ensuring accuracy in charges, payments, and billing adjustments.
Review reports and logs to verify transactions such as room charges, guest payments, and charges to the hotel's amenities and services.
Ensure that all revenue and financial data is accurately reflected in daily reports.
Prepare and distribute end-of-day financial reports for management review.
Guest Service & Assistance:
Provide front desk services to guests during the night, including check-ins, check-outs, and responding to guest inquiries.
Handle guest complaints, requests, and concerns promptly and professionally, ensuring guest satisfaction.
Offer assistance with room keys, special accommodations, and any other requests from guests staying overnight.
Act as the point of contact for emergency situations, following hotel policies for handling any incidents.
Guest Billing & Payment Processing:
Ensure that guest accounts are billed correctly, including charges for room rates, services, and incidentals.
Process payments from guests, including cash, credit, or debit transactions, and accurately record them in the system.
Prepare invoices and handle special billing requests, ensuring they align with hotel policies.
Communication & Coordination:
Maintain open communication with the day shift team to ensure a smooth transition and continuity of guest service.
Coordinate with housekeeping, maintenance, and security teams to address any overnight issues or requests.
Document any significant issues or events during the shift for management follow-up.
Education and/or Experience
High School Diploma or equivalent required.
Previous experience in a hotel or customer service role is preferred.
Experience with hotel property management systems (e.g., InforHMS, Opera, or similar) is a plus.
Previous night audit or accounting experience is highly preferred.
Skills/Specialized Knowledge
Strong attention to detail and accuracy in financial reconciliation.
Excellent communication skills, both verbal and written, to interact with guests and team members.
Ability to multitask, prioritize, and manage time effectively in a fast-paced, quiet, and sometimes solitary work environment.
Basic accounting skills and understanding of hotel financial operations.
Exceptional customer service skills with the ability to resolve guest issues independently.
Physical Demands
Ability to sit or stand for extended periods of time.
Ability to occasionally lift or move up to 25 pounds (e.g., paperwork, guest items).
Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
$33k-41k yearly est. Auto-Apply 7d ago
Night Auditor
Theestateyountville
Night auditor job in Yountville, CA
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY:
NightAuditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the NightAuditor is responsible for creating accounting and managerial reports and prepares for the next day's business activities. ESSENTIAL JOB RESPONSIBILITIES
Responsible for the front desk operation during the overnight shift (yypically 11pm-7am)
Handle and follow through on all guest requests daily from 11:00pm until 7:00am
Maintain a friendly and warm demeanor at all times.
Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks
Initiate and complete the End of Day process
Run all reports as required for Food and Beverage audit
Complete the Night Audit checklist for computer procedures daily
Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.)
Maintain cashiering responsibilities as per Front Office procedures
Maintain Front Office computer system operation according to hotel standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant are made of b
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other associates during entire shift
Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates
Prepare and distribute the Daily Flash Report as needed.
REQUIRED QUALIFICATIONS
At least 1 year of progressive experience in a hotel or a related field required.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must be able to work independently and with minimal supervision.
Knowledge of Accounting Principles.
Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and
respond to emergency situations.
Must be proficient in Windows operating systems, company approved spreadsheets and word
processing.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing,
identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and
consider, adjust or modify to meet the constraints of the particular need.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to work in a self-managed environment.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers
and guests.
Must maintain composure and objectivity under pressure.
Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)
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$34k-42k yearly est. Auto-Apply 17d ago
Night Auditor
Super 8 Livermore
Night auditor job in Livermore, CA
Job Description
We are seeking a reliable and detail-oriented NightAuditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision.
Compensation Rate: $17.50 to $19.00
Key Responsibilities:
Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys.
Handle guest requests, concerns, and complaints promptly and professionally.
Process payments and transactions, including room charges, cash, debit, or credit.
Ensure the common area and lobby are clean and presentable.
Run daily reports, such as arrivals, departures, and special requests, checking for accuracy.
Maintain front desk supplies and equipment.
Coordinate with housekeeping and maintenance to track room readiness.
Answer guest calls and provide information about the property and local attractions.
Perform administrative duties, including filing and updating records.
Safeguard guest information and handle confidential records with integrity.
Other duties as assigned.
Requirements:
1 year of experience in hospitality and front desk roles.
Strong written and verbal communication skills.
Proficiency in Windows operating systems, spreadsheets, and word processing.
Ability to solve problems and make decisions quickly.
High school diploma or equivalent.
Ability to work independently and handle stressful situations.
Physical Demands:
Regularly required to walk, stand, and use hands to complete tasks.
Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
$17.5-19 hourly 12d ago
Night Auditor
Dream Hollywood Hotel 4.1
Night auditor job in Los Angeles, CA
Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The NightAuditor normally works a regular 3rd front desk shift but may be asked and assigned another shift due to work needs.
Duties and Responsibilities
Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.
Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times.
Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.
Maintain guest history files.
Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.
File registration cards and vouchers by room number.
Assist and process overbooked or “walked” guests.
Assist and provide room change accommodations.
Document all guest requests, complaints, or problems.
Resolve guest complaints to ensure guest satisfaction.
Maintain organized and clean work area with necessary supplies.
Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.
Communicate with prior shift's Front Desk Agent to review all follow-up items.
Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.
Process end of day reports.
Knowledge, Skills, and Attributes
Must be able to sustain composure, remain calm and possess a positive attitude.
Must be energetic and outgoing.
Must be service oriented with excellent customer service skills.
Must be able to follow directions with focus to detail, speed, and accuracy.
Must be a team player with the ability to work under minimal supervision.
Must be able to multi-task in a fast paced work environment.
Must possess excellent interpersonal and organizational skills.
Must have basic knowledge of arithmetic.
Must have the ability to input data and access information on the computer.
Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.
Must be able to read, write and understand the English language.
Must be able to exercise confidentiality and discretion.
Must be able to effectively communicate.
Qualifications
Education: High School Diploma or equivalent GED certificate preferred. Preferred technical diploma from a trade college.
Experience: Strong technical skills with preferably three years of years of hotel experience.
$32k-39k yearly est. Auto-Apply 60d+ ago
Night Auditor
First Hospitality Group Inc. 3.6
Night auditor job in Garden Grove, CA
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
NightAuditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . NightAuditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a NightAuditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Thank departing guests, verify accurate billing, and encourage return visits.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
* Ability to independently work during overnight hours
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Notice of Collection for California Applicants:
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$34k-41k yearly est. 13d ago
Night Auditor
Excel Hotel Group
Night auditor job in Escondido, CA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Free uniforms
Opportunity for advancement
Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports.
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
$33k-41k yearly est. 9d ago
Night Auditor
Solage
Night auditor job in Calistoga, CA
Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit.
For more information: auberge.com/solage
Follow Solage on Facebook and Instagram @SolageAuberge
Job Description
Step into the night's spotlight as a Part Time NightAuditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.
Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
The starting pay rate for this position is $24.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.
Qualifications
Minimum 1-year experience as a NightAuditor, or similar role
Experience at a luxury hospitality property preferred.
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The average night auditor in Fresno, CA earns between $31,000 and $46,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Fresno, CA
$38,000
What are the biggest employers of Night Auditors in Fresno, CA?
The biggest employers of Night Auditors in Fresno, CA are: