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Become A Night Auditor/Front Desk

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Working As A Night Auditor/Front Desk

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $25,130

    Average Salary

What Does A Night Auditor/Front Desk Do At Marriott International

* Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
* Operate telephone switchboard station.
* Respond to and resolve guest requests, including wake-up call requests.
* Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
* Review shift logs/daily memo books and document pertinent information in logbooks.
* Process all payment types such as room charges, cash, checks, debit, or credit.
* Count and secure bank.
* Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.
* Print and fold folios and ensure that they are placed under each guest room door the night before check-out.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information; protect company assets.
* Support all co-workers and treat them with dignity and respect.
* Support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Read and visually verify information in a variety of formats (e. g., small print).
* Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Welcome and acknowledge all guests according to company standards.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Maintain awareness of undesirable persons on property premises.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002T7L Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin

What Does A Night Auditor/Front Desk Do At La Quinta Inns & Suites

* Process guest registrations, including collecting payment
* Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
* Promote, answer questions about, and enroll guests in La Quinta’s frequent guest program
* Perform nightly balancing of in-room video and long-distance telephone services
* Perform nightly backup of server
* Prepare express checkout folios
* Maintain room status inventory
* Perform key inventory
* Communicate all pertinent shift information to General Manager and other desk staff
* Maintain and clean the lobby and bathroom as needed
* Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

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How To Become A Night Auditor/Front Desk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.


Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.


Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.


Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Night Auditor/Front Desk jobs

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Night Auditor/Front Desk Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Italian

  • Portuguese

  • Arabic

  • Korean

  • Russian

  • German

  • Japanese

  • Hindi

  • Tagalog

  • Urdu

  • Thai

  • Filipino

  • Albanian

  • Hebrew

  • Cheyenne

  • Swahili

  • Vietnamese

  • Mandarin

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Night Auditor/Front Desk

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Night Auditor/Front Desk Education

Night Auditor/Front Desk

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Top Skills for A Night Auditor/Front Desk


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Top Night Auditor/Front Desk Skills

  1. Front Desk Operations
  2. Customer Service Skills
  3. Credit Card Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Assist with guests and manage accounts and organizing front desk operations.
  • Front Desk Agent/Night Auditor: Used extensive customer service skills to ensure each guest enjoyed a quality stay at the hotel.
  • Checked In/Out Guest, Cash/Credit Card transactions, Compiled daily revenue for motel and adjoining restaurant, cash deposits.
  • Assist guest with excellent, friendly professional check-in/checkout experience.
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.

Top Night Auditor/Front Desk Employers

Night Auditor/Front Desk Videos

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