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  • Night Auditor

    Hawkeye Hospitality 3.6company rating

    Night auditor/front desk job in Grove City, OH

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Night Auditor - Graduate Columbus

    Graduate Hotels 4.1company rating

    Night auditor/front desk job in Columbus, OH

    Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our Graduate by Hilton Columbus team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.
    $24k-28k yearly est. 21h ago
  • Night Auditor | Towneplace Suites Columbus North-OSU

    Shaner Hotels 3.9company rating

    Night auditor/front desk job in Upper Arlington, OH

    Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Hotel Night Auditor

    Mainstay Suites Columbus North-Worthington 3.7company rating

    Night auditor/front desk job in Columbus, OH

    Job DescriptionThe Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our property's vision, mission, and core values. Compensation: $15 - $16 hourly Responsibilities: Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction. Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort. Respond to and resolve guest concerns promptly by working with the appropriate departments. Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression. Handle reservations via phone, email, or in person, including individual and group bookings. Qualifications: Physical ability to stand, walk, and lift up to 25 pounds as needed. Hospitality experience preferred but not required-applicants at all experience levels are welcome. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong customer service skills with a guest-focused approach. Proven customer service experience with a strong guest-focused mentality About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
    $15-16 hourly 4d ago
  • Night Auditor

    ZMC Hotels, LLC 4.1company rating

    Night auditor/front desk job in Columbus, OH

    We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday
    $25k-29k yearly est. 15d ago
  • Night Auditor

    Columbus Polaris Residence Inn By Marriott

    Night auditor/front desk job in Columbus, OH

    Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.
    $24k-30k yearly est. 29d ago
  • Weekend Night Auditor

    Tharaldson Hospitality 4.2company rating

    Night auditor/front desk job in Columbus, OH

    Night Audit - Weekends Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Night Auditor

    Twin Tier Hospitality 3.5company rating

    Night auditor/front desk job in Columbus, OH

    Job Details Double Tree by Hilton Worthington - Columbus, OH Full Time Third/Night Hospitality - HotelDescription Audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure TTH and hotel policies and procedures are followed and to prevent fraud. ESSENTIAL FUNCTIONS Audit balance and report on all food and beverage outlets' (e.g., restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. (30%) Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. (25%) Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. (20%) Prepare and input statistics and income journal sheets for preparation of daily reports. (5%) Balance and close all bank ticket codes, daily. (5%) Run night audit final after insuring all revenues are in balance nightly. (5%) Perform the duties of a Front Desk Clerk including express checkouts. (5%) NON-ESSENTIAL FUNCTIONS Assist the Night Manager/Night Audit Supervisor as requested. (2%) Assist PBX in taking and placing wake-up calls, as needed. (2%) Perform the duties of a bellperson as requested. (1%) Qualifications Knowledge and Skills: Education:High School education or equivalent experience. Experience:Accounting background preferred, but not required. Skills and Abilities: Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. No. Of employees supervised: None. Travel Required:None. Hours Required: 11:00 p.m. - 7:00 a.m.; scheduled days and times may vary based on need. Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Ability to lift files/papers up to 5 lbs, 50% of time. May lift luggage up to 50 lbs. Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often. No Bending/Kneeling Required. Mobility Describe the type(s) of mobility required to include distances and % of time involved. Ability to move between front desk, PBX and accounting and various other areas in the hotel, 10-20% of time. Continuous Standing Describe the reasons to include time period and frequency. No Continuous Standing Required. Climbing Stairs: No Climbing Required. Driving Describe type of vehicle, distances, % of time involved and frequency. No Driving Required. Work Environment - Inside: 100% of 8 hours. Climbing Stairs Up to approx. 40 steps 10% of 40 hour week. Hearing: Critical Explain:Communicate with guests. Vision: Critical Explain:Viewing of computer screen. Speech: Critical Explain:Communicating with guests over the telephone. Literacy: Critical Explain:Reading daily reports, numbers, etc. Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use. No Chemicals/Agents Used. Protective Clothing: None Required. Equipment Operation List type of equipment and frequency of use. Personal computer, telephone, cash register, calculator - approx. 90-95% of time.
    $25k-30k yearly est. 60d+ ago
  • Night Auditor - Graduate Columbus

    Schulte Hospitality Group 3.9company rating

    Night auditor/front desk job in Columbus, OH

    * Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our Graduate by Hilton Columbus team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned * EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED * * KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills * *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Hospitality Group is an Equal Opportunity Employer.
    $26k-31k yearly est. 47d ago
  • Night Auditor

    Double Star Hospitality Dublin LLC

    Night auditor/front desk job in Dublin, OH

    Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Night audit Agent to provide exceptional service to our hotel guests. The Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. It is a night shift 11pm-7 am Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $24k-30k yearly est. 16d ago
  • Front Desk Agent 2nd shift

    Woodcrest New Albany 3.2company rating

    Night auditor/front desk job in New Albany, OH

    Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
    $28k-33k yearly est. 23d ago
  • Front Desk Agent, Second Shift and Weekends

    Innvite Hospitality

    Night auditor/front desk job in Columbus, OH

    Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Phone System Operation and Telephone Etiquette *Front Office Emergency/Security Procedures *Reservations-Guest Rooms and Meeting Rooms *Assist with Administrative Duties as assigned by Management *Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily *Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables *Minor Decision Making *Take Group Reservations & Set up Group Blocks *Sales of Guest Rooms with New Arrivals and Phone Inquiries *Follow All Policies & Procedures as Outlined in the Employee Handbook *Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag *Operate Laundry as Directed *Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: *Fluent Verbal & Written Communication in Proper English (Spanish, if possible) *Basic Math *Hand Writing *Computer Skills/Keyboard/Typing Skills *Operate a 10 Key Calculator *Hospitable, Civil Contact with the Public *Ability to Work Independently, with Little to no Supervision *Ability to Complete Multiple Tasks Simultaneously *Night Audit/Basic Accounting Skills/Training Physical Requirements: *Neck: Bending & Twisting *Arms: Reaching, Bending, Light Carrying, Pushing, Pulling *Hands: Finger Dexterity, Grasping *Trunk: Bending & Twisting *Legs: Normal Balance, Crouching or Kneeling *Feet: Standing For Long Periods, Walking, Climbing Stairs *Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. *Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job description as indicated and understand any task that keeps the hotel running is part of any job description. This description may be altered from time to time by the Hotel!
    $25k-31k yearly est. 60d+ ago
  • Hotel Front Desk Agent

    Kana Hotel Group

    Night auditor/front desk job in Columbus, OH

    Weekends a MUST. Also, must be able to put your phone down. And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front Desk staff to do that. This is for a Front Desk position only. Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $25k-31k yearly est. Auto-Apply 34d ago
  • Front Desk Agent

    Hyatt Place Columbus OSU

    Night auditor/front desk job in Columbus, OH

    The Hyatt Place Columbus/OSU is seeking enthusiastic Front Desk Agents to join our dynamic team of hospitality professionals! As a Front Desk Agent, you will create the complete guest experience for our guests by offering a larger than home experience with welcoming, helpful and exceptional service. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here and help us maintain our above average guest satisfaction! Located in Grandview Yard with free parking. We offer health benefits, 401K with up to 4% company match, PTO, Paid holiday's, dining and travel discounts, tuition reimbursement, daily pay through Tap Check, and more! Primary Responsibilities: Attends to the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc. Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities. Answer hotel telephones courteously and efficiently following Hyatt Place standards. Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system. Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. Assist with set up, production, and tear down of meeting spaces for our social and business guests. Maintain a clean, organized environment for guests by clearing tables during service. Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations. Required Skills and Experience: Candidates must be a minimum of 18 years of age and be available to work weekends. High school diploma or equivalent required. Requires strong command of the English language to include speaking, reading and writing. Ability to learn quickly and work in fast paced position with constant guest interaction. Must be able to multi-task. Ability to lift, pull, and push moderate weight (minimum of 20 lbs). Must possess basic computer skills, i.e. Word, Excel, etc. Customer service experience is required, preferably in a hotel or related field. Clean driving record and valid driver's license preferred Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Olshan Properties 3.8company rating

    Night auditor/front desk job in Columbus, OH

    Job Description Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction. ESSENTIAL FUNCTIONS: While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area. Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate. Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor. Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures. Communicate with Housekeeping and Maintenance department to follow up on guest requests. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits. OTHER: Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel. Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly. Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis. Provide safety deposit boxes for guests and file access slips in box order. Use the photocopier to make copies of items as required. May need to work in any other department in case the need arises. Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc. May be asked to serve on safety committee and other committees as required. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to read, write and speak the English language fluently. Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk. Hearing and visual ability to observe and detect signs of emergency situations. Ability to access and accurately input information using a moderately complex computer system. Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP. Knowledge of PMS Protect employer's privacy and data; keep passwords safe. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. EXPERIENCE: No prior experience required. Prior hospitality experience preferred. LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards. GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook). OTHER: Applicants with additional language skills preferred.
    $26k-30k yearly est. 1d ago
  • Front Desk Receptionist - Full-Time, Quarterly Bonus

    Orthopedic One Surgery Center at Easton 3.4company rating

    Night auditor/front desk job in Columbus, OH

    Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center. What We Offer: Monday-Friday, Day Shift Only - no nights, weekends, or on-call Predictable schedule and work-life balance Generous Quarterly Bonuses Comprehensive Benefits package: Medical, Dental, and Vision Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA) Retirement Benefits: Safe Harbor 401(k) Match Discretionary Profit Sharing Paid Time Off (PTO) + Paid Holidays Performance-Based Annual Appraisals Collaborative & modern work environment in a leading Orthopedic Center About the Role: Responsible for patient registration and coordinating reception-area activities Ensure proper communication throughout the facility to maintain a positive patient experience Obtain pertinent information for registration and documentation of patient identity Inform patients of financial responsibility and collect out of pocket balances Document information from patients and ensures it is disseminated to appropriate departments Communicate appropriate information to patient's family according to policies and procedures Maintain order and cleanliness of the front desk and monitor reception area Compile patient medical records and prepare patient identification paperwork What We're Looking For: Must possess exceptional customer service skills Excellent communication skills and capability to build a rapport with patients and their families Thrive in a fast-paced environment and work well under pressure Demonstrate reliability and consistent attendance to ensure workflow continuity and team support Available to cover early morning, opening shifts Ability to make decisions quickly and confidently Must be able to manage time and multitask effectively Outstanding problem-solving and organizational abilities Qualifications: A high school diploma/GED required A minimum of 2 years experience in a clerical role preferred Previous experience in a medical setting preferred Apply today! If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
    $24k-30k yearly est. 20d ago
  • Front Desk Receptionist (Remote)

    Urbanex Pest Control

    Remote night auditor/front desk job

    Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We encourage cross-department collaboration and provide opportunities for career advancement. As the first point of contact for our visitors and potential employees, the receptionist plays a vital role in upholding our companys values of professionalism, integrity, and positive attitude. Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation. We are not just building a company; we are creating a community where everyone has the opportunity to thrive. Duties Greeting clients, future employees, and staff with a professional and courteous demeanor and managing check-ins with efficiency. Managing a phone system to answer calls promptly while maintaining professionalism. Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed. Maintaining a clean and organized reception area that reflects the companys commitment to high standards. Assisting with administrative tasks such as filing, data entry, and preparing documents or reports. Monitoring and ordering office supplies in collaboration with the facilities or procurement team. Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary. Experience Exceptional verbal and written communication skills to handle interactions and professional correspondence. Proficiency in using office software, including Microsoft Office, scheduling tools and Google Docs . Must be able to type at least 50 words per minute. Test will be given during interview process. Strong organizational skills with attention to detail for managing appointments and office tasks. Ability to handle sensitive information with discretion and maintain confidentiality. A high school diploma or equivalent is required. Strong problem-solving skills and the ability to manage last-minute changes efficiently. Join our team as a Front Desk Receptionist where your skills will contribute to an efficient workplace while providing excellent service to our clients! Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $24k-30k yearly est. 60d+ ago
  • Night Auditor--The Mount Vernon Grand Hotel

    CUSA, LLC 4.4company rating

    Night auditor/front desk job in Mount Vernon, OH

    Job Description Now Hiring: PART TIME NIGHT AUDITOR---2 days per week CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Part Time Night Auditor for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. We are looking for someone who can work 2-3 days a week from 11pm-7am. The days would be during the weekdays, Wednesday, Thursday, and Fridays. Our Night Auditor will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. We are a first class hotel looking for first class employees to join our staff. We are looking forward to hearing from you!
    $26k-31k yearly est. 10d ago
  • Front Desk Receptionist (Remote)

    Easy Recruiter

    Remote night auditor/front desk job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Responsibilities The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to Wellstars patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practices operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Qualifications Required Minimum Education: Position requires a high school diploma or equivalent. Required Minimum Experience: 1-2 years administrative front office experience in a physician practice or health care setting preferred. Previous customer service experience required. Required Skills: Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting. Wed like to invite you on a career journey like no other! In return for your contributions, well help you make the most of all lifes moments on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think its pretty simple we care for our team members and our team members care for the community.
    $24k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Hix Chillicothe

    Night auditor/front desk job in Chillicothe, OH

    Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Greet and welcome guests upon arrival, ensuring a warm and positive first impression. ● Register guests into the hotel's system, verifying reservation details, address, and payment information. ● Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. ● Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. ● Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. ● Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. ● Answer telephone calls courteously, providing accurate information and service. ● Handle reservations with efficiency and accuracy. ● Assist guests with luggage upon arrival and departure. ● Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. ● Manage guest requests for laundry, messages, wake-up calls, mail, and faxes. ● Be aware of and prepare for incoming VIP guests. ● Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. ● Exhibit a positive and cooperative attitude as part of the team. ● Communicate effectively with coworkers and contribute to a supportive work environment. ● Handle and account for keys properly. ● Understand and adhere to emergency procedures and security policies. ● Ensure the confidentiality and protection of guest room numbers. ● Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. ● Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. ● Strong verbal and written communication skills. ● Basic computer skills. ● Knowledge of the hotel, its services, and the surrounding area. ● Ability to stand for extended periods, up to 8 hours. ● Ability to lift up to 15 lbs on occasion. ● Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. View all jobs at this company
    $25k-31k yearly est. 60d+ ago

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