Night Auditor - Lockheed Martin CLE/HQ
Night Auditor Job 11 miles from Gaithersburg
Title: Night Auditor - Lockheed Martin CLE/HQ Location: Bethesda, MD, US, 20817 Description: **Job Description** The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
COMPENSATION: The hourly compensation range for this position is $20.00 to $20.00. Additional compensation may include a bonus or commission. This is Aramark's good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time and for any reason, including, but not limited to, for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
**Job Responsibilities**
• Greet and provide customer service to guests while anticipating their needs
• Book reservations and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .
Night Auditor Clerk
Night Auditor Job 19 miles from Gaithersburg
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $20.03 to $26.70 per hour, and offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Auditor
Night Auditor Job 19 miles from Gaithersburg
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Night Auditor:
What's in it for you:
Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay: $25.00-26.50 per hour
Reporting to the Night Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Ensure the current day's revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced
Prepare daily management reports as required
Complete the update process on the front office system per established system guidelines
Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems are readied for the next day's business
Verify that all departments have posted all their revenues
Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries
Scheduling and implementing training plans.
Handling and resolving guest complaints, including follow up in a timely manner.
Liaising with all Departments to ensure Fairmont standards are upheld.
Effectively communicating and implementing new policies/procedures for all departments.
Actively seeking feedback from employees & guests, taking action to improve guest satisfaction scores.
Perform any other duties, tasks, and assignments within your department as required
Qualifications
Qualifications
Previous front office or accounting experience required
Available to work overnights, including weekends
Post-secondary education in Hotel Management or equivalent an asset.
Must be a strong team player with proven leadership, development, delegating and planning skills.
Should be highly organized, results oriented with the ability to be work well under pressure.
Must be creative, possess proven initiative with the desire to learn and develop.
Computer literate in Microsoft Window applications and relevant computer applications required
Additional Information
Your team and working environment:
- The Fairmont Washington, D.C. is perfectly positioned between the White House and historic Georgetown. From our reimagined and vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Night Auditor Clerk
Night Auditor Job 19 miles from Gaithersburg
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $20.03 to $26.70 per hour, and offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Audit - Housing Available
Night Auditor Job 29 miles from Gaithersburg
Night Audit - Housing Available Vail CO Share The Sonnenalp Hotel is looking for a Full-time Year Round Night Audit. Paid Housing available! **Wage:** $21.00 - $23.00 /hour **Typical Schedule:** Overnight Shift 10:45pm to 6:45am, weekends and holidays required
**Primary Purpose of Position**
To greet, register, check out, and assist guests efficiently, courteously, and professionally in all Front Office related functions. To maintain the highest standard of service and hospitality at all times. The Night Auditor is responsible for completing all accounting procedures in a timely fashion. It is important he/she knows how to work the phones and take reservations, and is familiar with all departments of the hotel.
**Essential Duties and Responsibilities**
* Possess a valid driver's license and be able to park and drive vehicles and fill in for valet parking duties
* Possess a thorough knowledge of check-in and check-out of guests according to the LHW standards.
* To be completely familiar with all front desk computer operations and procedures for arrivals and departures.
* Complete knowledge of the hotel and surrounding area.
* Maintain control on all room keys and departmental keys and ensure that sign out procedures are followed.
* Handle and respond to customer complaints and needs calmly within scope of authority.
* Post charges to guests, master bills, and other applicable accounts.
* To assist in the operation of the PBX switchboard; take messages for guests and hotel staff.
* Set wake up calls on the phone system.
* Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel
* Have a full knowledge of the VIP/escort program and be able to escort guests to their room.
* Other duties as needed including run daily revenue reports; verify all cash deposits from the Spa, Front Desk, and F&B outlets; and prepare the daily bank deposit.
**Food & Beverage**
* Ensure that all overnight room service orders are taken in accordance with LHW standards.
* Prepare late night menu items and ensure proper delivery techniques and timely delivery in accordance with LHW standards.
**Housekeeping**
* Ensure that all overnight request for Housekeeping, including but not limited to: extra pillows, rollaway, baby crib, humidifier, towels, blankets are met in a timely manner.
**Education/Experience**
* High School Diploma or equivalent (GED)
* Valid Colorado Driver's license and clean driving record
* Minimum one year Customer Service experience.
**Recommended Skills and Qualifications**
* Prior experience with HMS or similar Lodging Software preferred.
* Efficient with computers, Microsoft Office, and web based systems.
* Ability to work under minimal supervision; self-motivated & self-starter.
* Effective interpersonal and public speaking skills.
* Effective organizational skills.
* Demonstrate effective leadership and coaching skills.
**Special Skills/Equipment**
* Good to excellent computer skills a must
* Knowledge of Excel required
* Knowledge of Springer Miller POS helpful
* Able to work under high-pressure situations, use good judgment, and meet deadlines
* Detail-oriented
* Fluent in multiple languages helpful
* Cash handling and basic accounting skills preferred
* Friendly, warm and enthusiastic personality
* Previous front desk, reservations, concierge, bell desk or night audit experience in a luxury property preferred
* Ability to work under minimal supervision, often-times as the sole front desk person.
**Essential Physical Requirements**
* Ability to work a flexible schedule
* Ability to stand and walk for full length of the shift, up to 12 hours at one time
* Able to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
* Routinely handles objects weighing up to 15 lbs and on occasion may be expected to lift objects weighing up to 50 lbs
**Employee Conduct**
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
**Benefits**
* Medical, Dental, Vision Insurance
* Resort Discounts
* Holiday Pay, Paid Time Off and Sick Pay
* 401(k) Retirement Plan & Roth 401(k)
* Voluntary Life Insurance
* Short Term & Long Term Disability
* Employee Assistance Program
* Parking Credit or Discounted Bus Pass
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.
Night Auditor
Night Auditor Job 19 miles from Gaithersburg
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor (temporary)- Crowne Plaza College Park
Night Auditor Job 19 miles from Gaithersburg
What you will be doing
Perform all daily audit functions for front office and each outlet of the hotel.
Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
Complete back-up of front office computer system and night audit program daily (if applicable).
Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
Understand, know and follow management company's accounting and credit policies and procedures.
Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
Night Auditor
Night Auditor Job 19 miles from Gaithersburg
The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with us. This is an overnight position with a shift starting at 11pm and ending at 7am.
Job Qualifications:
Previous 1-2 years customer related experience, preferably in a Hilton property
Proficiency in English (verbal and written), second language an asset
Computer literate in Microsoft Window applications an asset
OnQ system knowledge a plus
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day.
Flexible schedule (Overnight is a must, Weekends & Holidays)
Other duties as needed
Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc.
Ability to access and accurately input information into a computer using Excel software and other various software programs.
Basic mathematical and calculator skills to prepare mathematical calculations without error.
Office machines: operate calculator/10-key by touch, copier, fax, telephone.
Must possess the ability to post and balance large amounts of charges efficiently and accurately.
Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
Maintain an open line of communication between guests, team members and management
Job Functions:
Post and balance all hotel work for each day.
Prepare restaurant audits to breakdown and balance restaurant figures.
Handle all computer end of day issues and problems that might occur throughout shift.
Reconcile credit card system to daily transaction list from rooms.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Benefits
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
Paid Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid Long term Disability
401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Night Auditor (Saturday and Sunday 11pm-7am)
Night Auditor Job 29 miles from Gaithersburg
Join Our Team as a Night Auditor!
Night Auditor
About Us:
Responsibilities
Key Responsibilities:
Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM) assist with check-ins reservations and inquiries.
Night Audit: Prepare and finalize Night Audit work ensuring accurate daily transaction balancing.
Security: Conduct security walks to ensure guest and property safety.
Collaboration: Work with other departments for smooth operations and exceptional service.
What We're Looking For:
Experience: 1 year in a hotel or related field. Supervisory experience is a plus.
Education: High School diploma or equivalent required; college coursework beneficial.
Skills: Proficient in Windows spreadsheets and word processing. Strong problem-solving skills and independence.
Attributes: Friendly service-oriented with excellent communication and detail-oriented.
Why Join Us?
Growth Opportunities: Career advancement potential.
Supportive Environment: Collaborative and respectful team.
Ready to Make a Difference?Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality!
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Night Auditor
Night Auditor Job 29 miles from Gaithersburg
The Hotel Night Receptionist, positioned at the frontline of hotel operations, plays a crucial role in ensuring a pleasant and seamless experience for guests, specifically during the nights. **Responsibilities** * Greeting and welcoming guests and hotel visitors with a smile, acting as the first point of contact for guests, offering a warm welcome.
* Handling guest check-ins and check-outs efficiently, including managing reservations, issuing access cards, and providing room assignments.
* Addressing guest queries and concerns, providing accurate information about hotel services, facilities, and local attractions.
* Answering internal and external calls promptly and diverting them to different departments, as required.
* Booking reservations and replying to reservation inquiries of guests via the phone in the absence of the reservation agents.
* Ensuring that all guests are well informed about the property facilities and services and relevant opening times.
* Serving as a liaison between guests and other hotel departments (like housekeeping or maintenance) to fulfil guest requests and resolve issues.
* Making sure the lobby is neat and tidy.
* Performing duties such as managing bookings, preparing bills, and handling payments. Maintaining accurate records of guest accounts and bookings.
* Ensuring accurate and timely handover is given to the following shift/s.
* Logging all guest complaints to the GES.
* Counting cash float and handing cash float over to the next shift.
* Dealing with emergencies or unexpected situations, such as booking errors or guest complaints, in a calm and professional manner. Informing the duty manager about guest complaints when you require assistance to resolve them.
* Promoting additional hotel services or upgrades when appropriate, enhancing guest experiences and contributing to the hotel's revenue.
* Attending work punctually, in complete uniform and well groomed.
* Ensuring all departure and arrivals are prepared for the next day.
* Closing night audits/reports during night shifts.
* Ensuring all reports are prepared and given to specific departments (for example, F&B Report & HSK Report).
* Ensuring virtual credit cards are charged accordingly and coordinating with the reservations department regarding any credit cards that have not been charged.
* Ensuring that all transportation and early morning requests are prepared.
**Requirements**
* Previous experience in customer service, sales, or a related field will be considered an asset.
* Excellent communication and customer service skills.
* Possess a strong focus on customer satisfaction, with the ability to maintain patience and professionalism under pressure.
* Attention to detail and precision in handling bookings, billing, and guest information.
* Excellent organisational abilities.
* Proficient in reservations software and Microsoft Office applications.
* Multilingual abilities will be considered an asset.
* Friendly and patient and able to handle stressful situations.
* Working night shifts, including weekends, and holidays, as the hotel operates round the clock.
* Capable of working on own initiative and in a dynamic and fast-paced environment.
* Be capable of using MS Word / Excel / Projects and the MS Office package.
* Be a problem solver.
Apply Now **Privacy Overview**
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to get the best rate & free benefits
to get the best rate & free benefits
Night Auditor
Night Auditor Job 19 miles from Gaithersburg
The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with us. Balances all daily work for the hotel. Post and balance charges in a timely and efficient manner. This is an overnight position with a shift starting at 11pm and ending at 7am.
Job Qualifications:
* Previous 1-2 years customer related experience, preferably luxury, boutique property and retail industry
* Proficiency in English (verbal and written), second language an asset
* Computer literate in Microsoft Window applications an asset
* Strong interpersonal and problem-solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast-paced environment
* Ability to work cohesively with fellow colleagues as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day.
* Flexible schedule (Overnight is a must, Weekends & Holidays)
* Other duties as needed
* Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc.
* Ability to access and accurately input information into a computer using Excel software and other various software programs.
* Basic mathematical and calculator skills to prepare mathematical calculations without error.
* Office machines: operate calculator/10-key by touch, copier, fax, telephone.
* Must possess the ability to post and balance large amounts of charges efficiently and accurately.
* Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
* Maintain an open line of communication between guests, team members and management
Job Functions:
* Post and balance all hotel work for each day.
* Prepare restaurant audits to breakdown and balance restaurant figures.
* Handle all computer end of day issues and problems that might occur throughout shift.
* Reconcile credit card system to daily transaction list from rooms.
* In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Benefits
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
* Paid Parental Leave
* Health Insurance
* Dental Insurance
* Vision Insurance
* Vacation, Sick and Holiday Pay
* Company Basic Life Insurance
* Company paid Accidental Death & Dismemberment
* Company paid Short Term Disability
* Company paid Long term Disability
* 401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Night Auditor
Night Auditor Job 19 miles from Gaithersburg
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night Auditor Job 19 miles from Gaithersburg
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor (Mission Control Crew)
Night Auditor Job 19 miles from Gaithersburg
* . The Mission Control Agent (Night Auditor)- Night Audit is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, audit and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Major Duties & Responsibilities:
Assures that Mission Control desk is covered and always maintained.
Reviews arrivals and departures for guest preferences to ensure customer satisfaction.
Checks guests in and out of hotel and provides other assistance if needed.
Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc.
Responds and acts promptly on guest's complaints, service or security problems. Resolves all guest issues resulting in win-win outcomes.
Reviews logbook for any actions or messages passed on by previous shift.
Performs switchboard responsibilities ensuring that all calls are answered and all wake up calls are delivered in a timely fashion according to Hotel standards.
Ensures proper backup is attached to the corresponding folios.
Monitors and ensures that security officers perform responsibilities as required.
Ensures that all guest charges are posted accurately to the guest folios.
Runs and verifies pre-audit steps to ensure final update accuracy.
Reviews the room rate variance report and checks for obvious or questionable rates. Investigates questions and corrects if errors found.
Balances all credit card and direct bill payments before transferring to city ledger. Prints out statements of all bills transferred to city ledger.
Ensures all interfaces are operational.
Generates direct billing statements.
Packages all night audit backup material for review by the hotel accountant.
Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail.
Monitors present day availability and house count and take appropriate action as needed.
Resolves any staff shortages that arise on shift.
Assists in Fire Safety and Emergency Preparedness Program as required. Familiar with crisis manual and be able to put into action as needed.
Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping.
Prepares daily hotel communication (YO Daily) with information including VIP arrivals, hotel occupancy, Human Resources, Sales, and Food & Beverage information. Emails Yo Daily to all Crew Member distribution group by 7 a.m.
Maintains and accounts for assigned cash bank and front office cash record. Prepares a bank count sheet for Manager.
Performs miscellaneous duties as required.
Flexible schedule allowing for the ability to work all shifts including: mornings, evenings, overnights, holidays, and weekends.
Part-Time Night Auditor (Friday & Saturday)
Night Auditor Job 33 miles from Gaithersburg
Property We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role:
* Help guests discover their "Wanderlust" experience
* Provide exceptional customer service by being engaging and taking sincere interest
* Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
* Help to resolve problems and "WOW" guests through recovery when things aren't quite right
* Promote and sell special hotel programs.
* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
* Be knowledgeable of all emergency procedures and policies.
* Maintain house bank.
* Generate, Print and distribute daily and weekly reports
* Ensure the Night Audit procedures are followed with great attention to detail
* Communicate all pertinent information to manager on duty.
* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
* Assist other departments as needed.
Compensation Range
The compensation for this position is $18.00/Hr. - $18.00/Hr. based on qualifications and experience.
Night Auditor - Westin Crystal City
Night Auditor Job 18 miles from Gaithersburg
Full-time Description Join Our Team as a Night Auditor at Westin Crystal City!
Do you thrive in a role where each shift brings new challenges and opportunities to shine? If so, we have the perfect role for you!
About the Role:
As a Night Auditor, you'll play a crucial role in our nightly operations, ensuring everything runs like clockwork while our guests sleep soundly. This is your chance to combine your accounting expertise with your dedication to outstanding guest service. Whether you're reconciling accounts, balancing daily transactions, or handling guest requests, your contributions will be integral to our success.
Key Responsibilities:
Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
Verify the status of all wake-up call requests and ensure they are properly handled.
Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
Prepare the front office for the ‘AM' shift and reset day's business.
Act as a Guest Service representative and manager on duty during the night time hours.
Act as PBX operator during the audit shift.
Attend and actively participate in all front office meetings.
Participate in all training and cross training programs.
Take the initiative to greet guests in a friendly and warm manner.
Other duties as assigned.
Job Skills:
Understand and use math concepts in order to design a financial or economic system.
Work math problems quickly and accurately.
Understand and use computers and related equipment.
Speak and write clearly to report financial information
Requirements
Education
HS Diploma or equivalent
Experience
Previous guest service or front desk hospitality experience preferred.
Accounting experience for accurate auditing and payment processing preferred.
Overnight shift; requires flexible hours to include weekends and holidays.
Salary Description $17.00 p/hr
Night Auditor
Night Auditor Job 32 miles from Gaithersburg
Job Description
Night Audit
Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you?
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
Now offering Daily Pay!
- Track your daily income with updates after every shift you work
- Transfer your earnings instantly or next day
- Automatically save a portion of your paycheck
What we are looking for:
6 months – 1+ year of Night Audit experience preferred
Desire to work overnight shifts
Ability to keep accurate accounts of cash, checks and credit transactions
Ability to manage and keep accurate accounts of cash, checks and credit transactions
Passionate about hospitality and creating an exceptional guest experience.
All other duties as assigned.
Night Auditor
Night Auditor Job 32 miles from Gaithersburg
Job Description
Night Audit - Full Time & Part Time Opportunities Available!
Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you?
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
What we are looking for:
6 months – 1+ year of Night Audit experience preferred
Desire to work overnight shifts
Ability to keep accurate accounts of cash, checks and credit transactions
Ability to manage and keep accurate accounts of cash, checks and credit transactions
Passionate about hospitality and creating an exceptional guest experience.
All other duties as assigned.
Night Auditor - Holiday Inn
Night Auditor Job 18 miles from Gaithersburg
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
Responsibilities: Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience: High school diploma or GED required. 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Night Auditor (Part-Time)
Night Auditor Job 18 miles from Gaithersburg
Job DescriptionDescription:The Hilton Garden Inn Arlington/Courthouse Plaza is currently seeking a dynamic and motivated individual for the position of Night Auditor to join our team at our StepStone Hospitality managed hotel. This position consists of a variety of tasks including:
What you will be responsible for:
Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
· Run audit reports and journals from all credit card and computer systems.
· Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
· Make corrections and adjustments and handle any computer issues that may arise.
· Ensure all reports and back-up vouchers are complete and filed properly.
· Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
· Review and correct discrepancies in the Front Desk System.
· Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
· Ability to communicate effectively with guests, vendors, and other associates.
· Ability to adhere to all applicable Federal, state, local, safety, and health standards.
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
· Ability to accurately reports information.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required Hotel meetings.
Requirements:
Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
Must have excellent mathematical and computer skills.
High school education and relevant training and experience required. Additional education preferred.
At least one year of relevant experience required.
Ability to timely obtain any required licenses or certificates.
CPR training and first aid training preferred.
Additional language ability preferred.
EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
Requirements: