Night auditor jobs in Grand Forks, ND - 225 jobs

I just completed a lengthy and arduous day of travel, perhaps a 500-mile drive on snow packed roads, or perhaps multiple airports, TSA screenings and an unfriendly rental car agency. Can you welcome me to your city and your hotel? Does this sound like you? Do you like to help people? Have you ever created memorable experiences for other people? The 243-room full-service Crowne Plaza Minneapolis West, with nearly 40,000 square feet of meeting and event space, is located in the western Minneapolis suburb of Plymouth, MN, and we are seeking fun, sharp, creative and memorable brand ambassadors to serve as welcoming Guest Services Agents/Night Auditors. Role and Responsibilities: The Guest Services Agent provides that "great first impression" for our guests. Multi-tasking must come naturally to you. Greet guests upon arrival, process hotel check-in and check-out, assist guests with any questions or concerns during their hotel stay, answer busy phone lines, create and update reservations, and receive payments. Guest Services must be knowledgeable of hotel accommodations and services as well as the surrounding area attractions, act as main contact for guest inquiries and will maintain a good working relationship with other hotel departments to make sure all guest needs are met. The Night Auditor works the overnight welcome desk shift, and performs closing day functions while preparing the front office for the upcoming new day. Essential Functions: Completes the “night audit” efficiently and accurately. Accurately logs all wake-up call requests. Greet callers in a courteous and friendly manner. Records all information accurately and completely for reservations. Has a thorough understanding of rates. Confirms guest reservations. Performs all guests accounting functions according to hotel standards when posting transactions and balancing an audit. Registers guests accurately and efficiently. In addition, establishes proper credit, according to hotel policy. Processes check outs, listening and responding to guest positive and negative comments. Accurately takes guest and office messages. Record guest requests and problems. Reports work orders to maintenance. Follows all emergency procedures as trained. Posts room charges to guest accounts. Processes guest charge vouchers and credit card vouchers. Prepares a summary of cash, check, and credit card activities. Summarizes results of operations for management. Understands principles of auditing, balancing, and closing out accounts. Skilled in operating computers and other front office equipment. Qualifications: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities. Education: High School Diploma or GED required. Experience: Prior front desk experience, audit experience. OPERA. General math knowledge. Must be able to operate computer and other office equipment. Must be reliable, dependable, and honest. Good communication skills, both verbal and written with guests and employees. Physical Requirements: Requires standing for long periods of time while helping guests. Requires sitting if permitted, then standing for long periods of time. Requires walking back and forth while helping guests. Requires bending down and picking up supplies. Must be able to lift 50 lbs. occasionally.

Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

NIGHT AUDITOR is non-exempt WHO WE ARE Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins. With easy access to all interstates as well as Minneapolis' Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities. While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. WHO YOU ARE You are a self-professed night owl, preferring to work in the evenings vs. waking up for a standard nine to five job. You enjoy the rush of meeting and connecting with guests and staff from all different spaces and places, yet you also get energized by getting some solo time to run reports and set the AM team and guests up for success. You are genuine, hospitable and warm in nature. You obsess over the details, knowing that being detail oriented in your work is a way to show care to the guest and your team. You are passionate about the experience of the guest, whether they stop by at 7:00 am or 12:00 am. You strive to create an experience that surprises and inspires. You relish the opportunity to be entrusted with being the face of the hotel during the overnight hours. THE ROLE The Night Auditor owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The Night Auditor serves as an exquisite host and help for guests during the overnight hours. The Night Auditor knows the ins and outs of both the hotel and the surrounding community, and with a gracious demeanor and warm presence makes every guest entering the lobby feel at ease, knowing that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Hewing Hotel a personal, one-of-a-kind experience. When guests are not around, they work on the behind the scenes running reports and balancing accounts to make sure the technical side of the operation goes smoothly and that each day is closed properly on the financial and reporting side. To round out their day, the Night Auditor prepares the day for early rising guests, ensuring that folios have been sent and that the hotel's locally roasted coffee is set out to welcome guests to the morning. WHAT YOU WILL DO * Understand guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch * Assist guests with check-ins/check-outs in accordance with hotel standards in an efficient and friendly manner * Interact with guests in the lobby * Ensure the lobby and public spaces remain neat and tidy * Provide recognition to repeat guests * Maintain and adhere to hotel policies regarding a cash bank and makes daily deposits with accurate report of receipts daily * Posts room charges and taxes to guest accounts * Post charges to the guest accounts that have not been posted or were incurred on the night audit shift * Transfer charges and deposits to master accounts * Checks to see that all charges are assigned to the appropriate departments * Verify that all transactions performed at the front desk are supported by appropriate documentation and signatures as necessary and that they have been correctly posted and allocated in to PMS system * Verify that all charges posted from the POS Software had reached the correct guest folios and that nothing is missing * Verify all account postings and balances * Verify that room rates are correct and post those rates to guest accounts * Monitor the current status of coupon, discount and other promotional programs * Tracks room revenues, occupancy percentages and other front office statistics * Prepare a summary of cash, check and credit card activities * Check figures, postings and documents for accuracy * Record, store, access and/or analyze computerized financial information * Follow the end of day/night audit checklist * Demonstrate complete knowledge of emergency procedures * Balance the day's charges, making corrections as necessary * Performs wake-up calls * Run end of day process in property management software (PMS). * Understand principles of auditing, balancing and closing out accounts * Know how to operate PMS and other front office equipment * Respond to guest needs, special requests and complaints, alerting the appropriate manager(s) as needed * Report any guest issues to Hotel Management * Complete all incident reports from the overnight hours in a timely manner and report up to all required channels * Handle all guest issues with care, utilizing the Aparium service basics WHAT YOU WILL NEED * Passion for the people, place and culture of our community * Strong reading, writing and oral proficiency in the English language * Minimum of (1) one year of experience in a Guest Services is preferred * Intermediate computer skills with needed experience in working within Microsoft Excel, Word, POS's, etc. * Ability to work at a computer for a majority of an eight hour shift * Ability to lift to 50 lbs. for handling guest luggage * Ability to push or pull a cart carrying up to 150 lbs. * Ability to stand or walk up to 100% of an eight hour shift * Ability to work in a dog-friendly work environment * Ability to consistently work Sunday through Thursday 11:00 pm - 7:00 am WHAT'S IN IT FOR YOU * Pay Rate: $19.00 per hour * Paid Vacation, Sick Time and Holidays * Strong sense of belonging through diversity, equity, and inclusion * Greatly discounted room rates for Aparium properties for you and your out-of-town guests As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Position hours: 11pm -7am! Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday Compensation: $15.50 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Description About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. About the Role: Night Auditors are our overnight Guest Service Representatives with a twist. Night Auditors answer phones, make reservations, check guests in and out, respond to requests, and actively ensure safety and security measures are being met, just like our Guest Service Representatives. The twist is that our guests are usually tired if they are arriving in the middle of the night and our Night Auditors tend to serve them best simply with compassionate and efficient delivery. Our Night Auditors typically have fewer guest interactions, allowing them to take on additional responsibilities, such as running the computer program changing the business date and posting the room charges for each guest. Night Auditors will transform the public spaces by tidying up and making them guest ready again while everyone is asleep. Because Night Auditors often work solo, strong written communication is essential in providing necessary information to the daytime team, including Housekeeping and Maintenance departments. About You: Being a night owl with a positive disposition is fundamental. Must be able to work overnight hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

Job Description Key Responsibilities Provide exceptional guest service through warm welcomes, efficient check-ins/check-outs, and personalized attention Audit and balance hotel accounts including room revenue, direct bills, credit cards, and incidentals Prepare daily financial reports and ensure all postings are accurate and compliant Act as Manager on Duty, responding to guest requests, incidents, or emergencies with professionalism Communicate effectively with other departments to resolve issues and ensure a smooth handoff to morning teams Maintain lobby cleanliness, security protocols, and a professional front desk atmosphere Respond to guest inquiries about the hotel, local attractions, dining, and transportation Utilize Hilton's OnQ reservation system and PEP platform to manage bookings and ensure data integrity Ensure guest privacy and hotel confidentiality policies are always upheld Proven track record of reliability and ability to work independently overnight Previous hotel front desk or night audit experience preferred Experience with Hilton systems (PEP and OnQ) strongly preferred Strong communication skills and a calm, solution-oriented demeanor Professional appearance and conduct Ability to perform basic math and reconcile financial records accurately Availability to work weekends, holidays, and overnight shifts consistently Perks and Benefits Competitive pay and overnight shift differential Hilton Team Member travel discounts and perks available to employees and their families Team-focused environment where your work truly matters At Titan AMG, our mission is transforming spaces into safe & welcoming places where people experience memorable hospitality to cherish the moments that matter. By living our values, we're able to achieve this mission and provide memorable hospitality to our guests. Team Collaboration: Promote teamwork and open communication to solve problems, innovate together, and have fun. Human Sustainability & Responsibility: Commit to safety, environmentally friendly practices, compliance, and social responsibility, with an eye on profitability. Respect & Diversity: While performing professionally, embrace and celebrate the differences among team members, guests, tenants, and communities. Integrity and Transparency: Foster an environment of honesty and openness, both with team members and guests. Value a Customer-Centric Approach: Prioritize confidentiality, exceptional service, and ensure every guest & tenant feels valued and cared for. Empowerment & Growth: Encourage continuous learning and provide opportunities for professional development.

The Night Auditor's primary responsibility is to audit all house and guest accounts to ensure that they balance. The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. SKILLS & KNOWLEDGE: 1. Must have the ability to provide professional and courteous guest service. 2. Must have good time management skills and the ability to work with minimal supervision. 3. Must have good organizational skills, the ability to multitask and strong attention to detail. 4. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. 5. Must have the ability to maintain a positive and professional attitude when handling guest situations. 6. Must have a working knowledge of computers and basic math skills. 7. Customer service experience preferred, but not required. ESSENTIAL FUNCTIONS: 1. Assists all guests in a professional and courteous manner. 2. Performs job duties and responsibilities in a cost effective manner and within budgetary guidelines. 3. Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00am the following morning. 4. Completes all credit card transmittals, direct bills, and no show billings for the day. 5. Prepares all daily, monthly, and yearly reports required by the property. 6. May be required to set up and stock the breakfast area. 7. Acts as the manager on duty in the absence of the General Manager and/or Guest Service Manager. 8. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. 9. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. 10. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. 11. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. 12. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Night Auditor EOE AA M/F/Vet/Disability Page 2 of 3 13. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. 14. Receives and processes telephone and walk-in reservations accurately. 15. Monitors the printer and fax machine to ensure prompt attention is given to documents received. 16. Conducts regular inspections of the front desk and public space and takes immediate action to correct any issues. 17. Maintains the cleanliness of the lobby area and performs laundry duties as needed. 18. Removes snow from hotel main entrance and sidewalks as needed. 19. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. 20. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. 21. Performs all other duties as assigned. OTHER CONSIDERATIONS: 1. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions. 2. The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job related instructions and to perform any other job related duties as requested by their supervisor. PHYSICAL DEMANDS ANALYSIS: Summary The Night Auditor works primarily indoors in a temperature controlled environment. This position requires frequent sitting, standing, walking, lifting, carrying, bending and reaching throughout entire shift. Hazards may include, but are not limited to, slipping and tripping, exposure variable temperatures, weather elements, computer terminals and standard cleaning chemicals. Total Rewards This position offers an estimated compensation of at least $17 per hour. The role features a flexible schedule, including nights and weekends. Benefits include Minnesota Earned Sick and Safe Time (MN ESST) and 401(k) opportunities upon meeting eligibility criteria.

1. Enters work place at scheduled time in uniform and ready to begin work. Properly clocks in. 2. Ensures prescribed amount of cash is on hand by counting and recording count. 3. Ensure that pool and other doors have been locked according to company policy, if they have not been, do so. 4. Ensure telephone service meets company standards. Telephone answered within three rings, using proper script. Transfer calls properly, perform wake up calls, take messages politely and never give out a room number. 5. Properly check in and out guest. 6. Properly handle reservations. 7. Ensure property management computer procedures are correctly implemented. 8. Properly answer guest questions for directions or other needs. 9. Assist with cleanliness of lobby. 10. Assist in guest satisfaction. 11. Runs night audit daily entering data appropriately into Encompass. 12. Processing of credit cards nightly. 13. Ensure that all wake up calls are set in phone. 14. Check and approve all stay-online charges. 15. Ensures that doors are unlocked at appropriate time. 16. Perform any other duties as requested by supervisor(s).

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Country Inn & Suites of Saint Cloud, East is currently seeking an experienced Night Auditor to join their team! The Night Auditor's primary responsibility is to audit all house and guest accounts to ensure that they balance. The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. The position offers an hourly rate of $15.00, with shift scheduled from 11 PM to 7 AM. SKILLS & KNOWLEDGE: Must have the ability to provide professional and courteous guest service. Must have good time management skills and the ability to work with minimal supervision. Must have good organizational skills, the ability to multitask and strong attention to detail. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have the ability to maintain a positive and professional attitude when handling guest situations. Must have a working knowledge of computers and basic math skills. Customer service experience preferred, but not required. ESSENTIAL FUNCTIONS: Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00am the following morning. Completes all credit card transmittals, direct bills, and no-show billings for the day. Prepares all daily, monthly, and yearly reports required by the property. May be required to set up and stock the breakfast area. Acts as the manager on duty in the absence of the General Manager and/or Guest Service Manager. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. Receives and processes telephone and walk-in reservations accurately. Monitors the printer and fax machine to ensure prompt attention is given to documents received. Conducts regular inspections of the front desk and public space and takes immediate action to correct any issues. Maintains the cleanliness of the lobby area and performs laundry duties as needed. Removes snow from hotel main entrance and sidewalks as needed. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. OTHER CONSIDERATIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions. The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Summary The Night Auditor works primarily indoors in a temperature-controlled environment. This position requires frequent sitting, standing, walking, lifting, carrying, bending and reaching throughout entire shift. Hazards may include, but are not limited to, slipping and tripping, exposure variable temperatures, weather elements, computer terminals and standard cleaning chemicals. Benefits: We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, regular full-time associates after eligibility requirements have been met (free medical for employees and highly discounted for spouse/child/family). Pay: $15.00 hourly Job Type: Full- Time Shits/Hours: Sunday-Thursday 11pm-7am Other opportunities are available. Apply today! Candidates offered employment must submit to a background check and drug test. We are an E-Verify participating employer. EOE M/F/Vet/Disability

Benefits: Employee discounts Free uniforms Health insurance Paid time off Training & development Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $18 - $21 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Job DescriptionJob Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Previous experience in hospitality preferred Customer service experience required Experience handling cash, credit card procedures, and use math concepts Attention to detail and organized About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Baymont By Wyndham /Penny's Diner of Glenwood, MN. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company 16.00/hr Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Cobblestone Beulah, ND Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Job DescriptionAbout Us:Our new Springhill Suites hotel is now seeking a friendly, organized, and customer-focused Hotel Night Auditor to join our team! As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.Job Summary:We're looking for a courteous and efficient Overnight Front Desk Agent to provide exceptional guest service, manage overnight operations, and ensure a seamless morning transition. The ideal candidate will have excellent communication skills, ability to multitask, and thrive in a fast-paced environment.Responsibilities: Welcome and check-in guests, handling room assignments and key card issuance Manage guest requests, resolving issues promptly and professionally Answer phone calls, respond to messages, and provide hotel information Process guest payments, handle currency transactions, and balance shift receipts Maintain accurate records, including guest registration cards and incident reports Monitor hotel security, reporting incidents to management Perform basic computer tasks, including software navigation and report generation Maintain lobby and front desk cleanliness and organization Follow hotel policies, procedures and safety protocols Requirements: Excellent communication, interpersonal and problem-solving skills Hours are overnight 11p-8a; must have flexible availability and able to work some weekends Ability to work independently, think critically, and multitask Basic computer skills Basic math skills and accuracy with handling cash and credit transactions What We Offer: Competitive hourly rate ($17-18/hr. DOE) Comprehensive benefits package (medical, dental, vision) Paid time off accrual Opportunities for career growth and development A dynamic and supportive work environment How to Apply:If you're passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to ****************************** We can't wait to welcome you to our team! #hc148638

The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals. The targeted hiring range for this position is $13.93 - $17.83 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process. Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security. Job Description As the first impression of the St. James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests, answer guest calls, make reservations, process the days room receipts, credit cards and process and complete the setup for the next day's business. Essential Duties: Anticipate and respond to guest needs and questions in a friendly and positive manner. Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests. Drive sales and maximize revenue by up-selling rooms and amenities. Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations. Monitor room availability, follow restrictions, and all booking policies and procedures. Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Follow proper selling techniques and ensure strategies are utilized to maximize room revenues. Knowledgeable of hotel emergency procedures. Verify Room Cards and Balance Room Folio's. Responsible for processing of the Hotel's Day Closing activities and processes, Process and distribution of the Daily Report. Provide Security walk-through's along with locking and unlocking of the outside doors. Processing of Gift Cards and mailing out to guests as needed. Compiles records and reports. Qualifications One-year Hospitality certificate from college or technical school and three to six months related experience/training; or equivalent hospitality or customer service experience. A minimum of 1-2 years of hotel front desk experience. Experience with a Property Management System. Ability to work a flexible schedule including holidays and weekends; Ability to add, subtract, multiply and divide; Basic Microsoft Office Suite experience; Strong verbal and interpersonal skills; Work well both independently and as part of a team; Strong attention to detail; Commitment to exceptional guest service; Ability to maintain a positive, friendly and professional demeanor when handling all situations; Comfortable working in a fast-paced environment and possess strong multi-tasking abilities; Ability to work with little direct supervision; Ideally but not required, bi-lingual or multi-lingual. Additional Information The St. James Hotel is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact ********************************* or call ************. Please view Equal Employment Opportunity Posters provided by OFCCP at ************************************************************** All offers of employment are contingent on satisfactory results of a background check and drug screen. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionBenefits: Competitive salary Employee discounts Opportunity for advancement We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Ability to work night week-end shifts Benefits/Perks: All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday