Night Auditor
Night auditor job in Metairie, LA
Job Details Metairie, LA Full-Time/Part-Time Graveyard AccountingDescription We're Hiring: Night Auditor - Own the Night Shift Like a Pro! Schedule: Full-Time or Part-Time | Overnight Hours Department: Front Desk / Accounting About the Role:
When the world winds down, you're just getting started. As our Night Auditor, you'll be the calm in the storm, the master of multitasking, and the friendly face that makes guests feel at home-even at 3 a.m. You'll handle guest services and financial reports with equal parts confidence and charm. This isn't just a job-it's a chance to be the behind-the-scenes hero who starts every hotel day off right!
What You'll Do:
Be the welcoming presence guests need after a long day-check-in, check-out, and all the smiles in between
Wrap up the day's business by balancing transactions and producing essential reports
Take charge of nightly operations and make sure everything runs smoother than freshly pressed linens
Answer phones, solve problems, and support our sleepy travelers with anything they need
Keep the lobby area looking great, prep for breakfast, and support early risers with a warm welcome
Watch over the property and help ensure it stays safe and peaceful overnight
Who You Are:
A natural night owl who thrives in quiet, focused environments
Detail-obsessed and organized, with a flair for numbers and a love for checklists
Friendly, professional, and quick on your feet-even in slippers
Comfortable flying solo during late hours and taking ownership of your shift
Reliable, responsible, and ready to shine under the moonlight
Bonus points if you've worked in hospitality or with hotel software
Why You'll Love It Here:
A relaxed, independent work environment where you get to own your shift
Great mix of guest service, operations, and light accounting
Supportive teammates and management who trust and appreciate you
Discounted hotel stays (yes, vacation just got cheaper!)
Career growth and development opportunities in hospitality
Fun perks, friendly vibes, and a chance to make a real impact
Ready to Be the Star of the Night?
We're not just hiring another employee-we're welcoming a new team champion. If you're calm under pressure, love a little quiet time, and enjoy starting the day with everything perfectly in place, we want you on our team.
Apply now and turn your night shift into something bright!
Night Auditor
Night auditor job in New Orleans, LA
About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
Run audit reports/journals from the front office system, Point of Service and the computer.
Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $17.50 - $17.50 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
P/T Night Auditor
Night auditor job in New Orleans, LA
Why us?
Sage has moved beyond cookie cutter to light the way-not for what our hotels “should be”, but “could be”. At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent.
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Fun & Exciting Work Environment
Competitive Health & Welfare Plans
Discounted Room Rates for Choice & Sage Properties
Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more
Community-Oriented
Auto-ApplyNight Auditor
Night auditor job in Jackson, MS
assist late-night guests, process check-ins and check-outs, and address other customer requests. audit, reconcile, and balance daily financial activities.
Night Auditor (Part Time) - Memoir New Orleans (Schulte Hospitality)
Night auditor job in New Orleans, LA
Schulte Companies is seeking a energetic, experienced, and hands on Part-Time overnight Concierge to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES
Responsible for personalizing guests' experience by greeting them in a professional, courteous and engaging manner
Engage every guest in conversation and recognition as well as resolve any guest issues immediately
Answer any guest inquires regarding the city, events and attractions
Support other departments including Sales Front Office and Bellman/Van as needed
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
Maintain a friendly and warm demeanor at all times
Coordinate special events or special projects as assigned
Keep concierge lounge clean and re-stocked
Greet guests and assist them with food and drink options
Monitor food and beverage offerings and ensure it is well stocked and clean at all times
Arrange transportation needs for guests
Respond to inquiries with accurate information regarding hotel features services and assistance
Knowledgeable of daily functions VIP's and any other special events occurring in or pertaining to the hotel
Provide information on the geographical area
Suggest site-seeing locations and arrange tours
Have knowledge of and assist in emergency procedures as required
Handle check-ins and check-outs in a friendly efficient and courteous manner
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms
Use proper two-way radio etiquette at all times when communicating with other employees
Attend meetings as required by management
Perform any other duties as requested by management
EDUCATION AND EXPERIENCE
High school degree or equivalent
KNOWLEDGE, SKILLS AND ABILITIES
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful high pressure situations
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
Must be able to work with and understand financial information and data and basic arithmetic functions
Must maintain composure and objectivity while under pressure
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Night Auditor
Night auditor job in New Orleans, LA
Job Description
We are seeking a dependable and detail-oriented Front Desk Night Auditor to manage overnight front desk operations and perform daily financial reconciliations. This role is responsible for greeting and assisting late-night guests, handling check-ins and check-outs, processing reservations, and addressing guest inquiries.
The Night Auditor will balance and verify the accuracy of hotel accounts, prepare daily reports, and ensure all transactions comply with accounting and hotel policies. Strong attention to detail, excellent customer service skills, and the ability to work independently during overnight shifts are essential.
Compensation:
$11.50 - $14 hourly
Responsibilities:
Welcome and assist guests with check-in, check-out, and reservation needs during overnight hours.
Perform nightly accounting functions, including balancing and posting room charges, payments, and other transactions.
Generate and distribute daily financial and occupancy reports.
Address guest concerns promptly and professionally.
Maintain security and safety protocols during overnight shifts.
Ensure front desk and lobby areas are clean, organized, and welcoming.
Coordinate with morning staff to ensure smooth shift transitions.
Qualifications:
High school diploma or equivalent; additional education in accounting, hospitality, or related field preferred.
Previous hotel front desk or night audit experience preferred, but not required.
Basic understanding of accounting principles and cash-handling procedures.
Proficiency with hotel property management systems (PMS) and Microsoft Office Suite.
Strong attention to detail, accuracy, and problem-solving skills.
Excellent customer service and communication abilities.
Ability to work independently and handle overnight shifts.
Professional appearance and demeanor.
Flexibility to work weekends and holidays.
Knowledge of hotel operations, safety, and security procedures is a plus.
About Company
Q&C Hotel Bar New Orleans Autograph Collection is part of the Marriott Brand of Hotels as an Autograph Collection Property.
This property is a franchise property managed by Encore Hospitality.
Part Time Night Auditor
Night auditor job in New Orleans, LA
Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. A little taste of your day-to-day:
Every day is different, but you'll mostly be: ● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures ● Checking guests in, out and managing any wake-up call requests ● Answering phones and dealing with overnight guest queries ● Running night audit property management systems or manual equivalents ● Performing other duties such as concierge services and special guest requests
What We need from you: ● Accounting and mathematics skills for accurate auditing and payment processing ● Cash handling experience for counting and securing bank and processing cash payments ● Computer literacy, including familiarity with PMS software ● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff ● Customer service experience ● Knowledge of hotel operations, offers and the local area
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Auto-ApplyNight Auditor
Night auditor job in New Orleans, LA
Job DescriptionDescription:
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
RESPONSIBILITIES:
Approach all guests and employees with a smile.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Obtain all necessary information when taking room reservations.
Answer guest inquires about hotel service facilities and hours of operation.
Be aware of all rates, packages, and special promotions.
Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.
Operate Front Desk computer system.
Initiate and complete the End of Day process.
Stay current on all Hilton and Aimbridge required Trainings and courses.
Complete the Night Audit checklist for computer procedures daily.
Handle and follow through on all overnight guest requests.
Have knowledge of and assist in emergency procedures as required.
Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
Prep Breakfast area for guest opening. This includes reviewing a schedule to heat that days hot items and brewing coffee until breakfast attendant arrives.
Handle items for Lost and Found.
Perform any other duties as requested by the Guest Services Manager or any other member of management.
Requirements:
QUALIFICATIONS:
High School diploma or equivalent required; college course work in related field helpful.
Experience in a hotel or a related field a PLUS.
Previous supervisory responsibility preferred.
Must be fluent in English, both written and verbal
An operational knowledge of Microsoft Office suite
Willing and able to stand for long periods of time
Able to work with little or no supervision
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
Knowledge of Accounting Principles.
Part Time Night Auditor- Sonesta - Baton Rouge, LA
Night auditor job in Baton Rouge, LA
Job Details Baton Rouge, LA Full TimePart Time Night Auditor- Sonesta - Baton Rouge, LA
The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA aIso acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur.
Job Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues.
Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy.
Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.
Prepare General Manager daily, weekly and month end reporting packs.
Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.
Assist in the washing, drying, and folding of hotel laundry.
Act as the security point of contact during various times in the shift.
Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.
Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent required.
One year of previous hotel experience preferred.
Previous background from the extended stay industry preferred.
Reading and writing skills are utilized when compiling department records, guest registration and reservation information
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Valid driver's license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to obtain a ServSafe certification.
May be to obtain a TIPS certification.
Will be required to work mornings, evening, weekends, and holidays.
We are an equal opportunity employer and participates in the E-Verify Program. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Night Auditor
Night auditor job in Covington, LA
Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours.
Benefits:
Night shift differentials
Weekly pay
Cross-training opportunities
Safe and quiet work environment
Responsibilities:
Process late check-ins and early check-outs
Reconcile and balance daily transactions
Prepare nightly audit reports for management
Ensure guest safety during overnight hours
Handle guest requests or emergencies professionally
Night Auditor
Night auditor job in Oxford, MS
MUST be able to work the Night Audit shift, which is from 11:00 PM to 7:00 AM.
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Compensation:
Responsibilities
As a Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions and to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Audit, post and balance daily cashier's work for outlets
Ensure credit card system reconciles to daily transaction lists
Ensure an efficient reception experience for guests, including check in/out
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Follow company brand standards
Assist with overall cleanliness of hotel public spaces
The focus will always be to work on behalf of our Guests and fellow Team Members.
Skills
Previous hotel/night audit experience preferred
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyNight Auditor (FULL TIME)
Night auditor job in Baton Rouge, LA
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered!
Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages
Paid Time Off
NIGHT AUDITOR (FULL TIME) The Night Auditor is responsible for guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, respond to all guest request, and act as communication liaison between the guests and all other departments. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, complete all hotel nightly audits, create and update reservations, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Build guest and team member positive relations
Participates in departmental and company meetings
Ensure consistent high-quality service to all our team members and guests
Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures
Assigns guest accommodations in accordance with procedures and SOPs
Answer phones within 3 rings while following the company phone script
Accurately take messages for guest and initiate actions as needed
Ensure proper ID and a form of payment is obtained during guest check in
Create and update guest reservations upon request based on hotel availability
Follows room availability and reports any issues to supervisor
Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios
Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation
Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner
Ensure to complete daily reports, audit and checklists in a timely manner
Audit and balance accounts from the days shifts
Verify and schedule wake up calls
Prepare guests folios for next day check outs
Auditing of room inventory
Balance cash drawers and folios
Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets
Brings any problems to the attention of the manager or supervisor on duty
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Performs related duties as assigned
QUALIFICATIONS
High school diploma or equivalent required.
Experience with hotel operating systems preferred.
Previous experience with computers is preferred.
Hotel Experience preferred.
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
Part Time Night Auditor
Night auditor job in Ocean Springs, MS
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing,
organizing, and compiling management reports on a timely basis and ensuring the accuracy of
guest billings and city ledger transactions. He/she is also responsible for effectively
communicating concerns and/or related issues to all levels of management and performing guest
service agent duties as required, including check-in, check-out, switchboard operation and
reservations.
___________________________________________
View all jobs at this company
Night Auditor
Night auditor job in Zachary, LA
We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision.
Compensation: $14.00 - $16.00
Key Responsibilities:
Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys.
Handle guest requests, concerns, and complaints promptly and professionally.
Process payments and transactions, including room charges, cash, debit, or credit.
Ensure the common area and lobby are clean and presentable.
Run daily reports, such as arrivals, departures, and special requests, checking for accuracy.
Maintain front desk supplies and equipment.
Coordinate with housekeeping and maintenance to track room readiness.
Answer guest calls and provide information about the property and local attractions.
Perform administrative duties, including filing and updating records.
Safeguard guest information and handle confidential records with integrity.
Other duties as assigned.
Requirements:
1 year of experience in hospitality and front desk roles.
Strong written and verbal communication skills.
Proficiency in Windows operating systems, spreadsheets, and word processing.
Ability to solve problems and make decisions quickly.
High school diploma or equivalent.
Ability to work independently and handle stressful situations.
Physical Demands:
Regularly required to walk, stand, and use hands to complete tasks.
Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyNight Auditor
Night auditor job in Houma, LA
←Back to all jobs at Holiday Inn Houma Night Auditor
Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status
The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a FT night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Education & Experience:
• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Essential (partial list):
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Reports, Discount programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions to meet deadlines.
• Ensure the accuracy of all numbers reported including statistics.
• Input and update financial information into the corporate communications network.
• Perform daily, weekly, monthly, and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or
procedures.
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Night Auditor
Night auditor job in New Orleans, LA
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries.
QUALIFICATIONS:
Previous guest relations training.
Accounting background preferred.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyNight Auditor (Part Time)
Night auditor job in Luling, LA
The Ramada Luling, located at 13889 River Road, is now hiring for a PT Night Auditor.
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Essential (partial list):
Maintain a warm and friendly demeanor at all times.
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Perform daily, weekly, monthly, and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Job Type: Part-time
Salary: From $10.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Holidays
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Front desk: 1 year (Preferred)
Night audit: 1 year (Preferred)
Work Location: In person
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Part Time Night Auditor
Night auditor job in Tupelo, MS
Introduction:
We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a night auditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
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Night Auditor-511003
Night auditor job in Kinder, LA
Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for providing consistent, courteous service to all Hotel guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained.
EDUCATION and/or EXPERIENCE:
High School diploma or General Education diploma, GED required. Some college courses in Hotel Management preferred.
SPECIAL QUALIFICATIONS:
Must possess effective communication and organizational skills. Minimum of one-year accounting or audit experience required. Must be computer-literate. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.
Part-time Night Auditor
Night auditor job in Gonzales, LA
Job DescriptionDescription:
Night Auditor - Hotel
Join our dynamic hospitality team as a Night Auditor at our Candlewood Suites in Gonzales, LA, where you will play a vital role in ensuring smooth overnight operations and delivering exceptional guest service. This position offers an excellent opportunity for detail-oriented individuals who thrive in a fast-paced environment and are committed to maintaining high standards of accuracy and professionalism.
Key Responsibilities:
- Perform nightly audit procedures to reconcile daily financial transactions and ensure accuracy of guest accounts
- Balance and verify all revenue, expenses, and financial reports for the previous day
- Prepare and distribute daily reports to management
- Handle guest inquiries, requests, and complaints with professionalism and courtesy
- Assist with late check-ins and early check-outs as needed
- Maintain security and safety protocols during overnight hours
- Ensure the cleanliness and organization of the front desk and lobby area
- Support other hotel departments as required
Skills and Qualifications:
- Previous experience in hotel front desk, accounting, or night audit preferred
- Strong attention to detail and high level of accuracy
- Excellent communication and interpersonal skills
- Ability to work independently and handle multiple tasks efficiently
- Proficiency in hotel management software and MS Office applications
- Flexibility to work overnight shifts, including weekends and holidays
- Professional appearance and positive attitude
Our hotel offers a welcoming environment that values teamwork, growth, and professional development. Join us and be part of a dedicated team committed to providing memorable experiences for our guests. We offer competitive compensation, benefits, and opportunities for career advancement.
Requirements: