Front Desk Agent
Night auditor job in Atlanta, GA
Welcome to Doubletree West Palm Beach Airport
At The Connally Downtown Atlanta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in West Palm Beach Florida, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork.
Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting.
Responsibilities
Greet guests upon arrival with a warm and friendly demeanor
Manage check-in and check-out processes efficiently.
Handle guest inquiries and provide information about hotel services and local attractions.
Maintain accurate records of guest reservations and billing information.
Operate phone systems to manage incoming calls and direct them appropriately.
Assist with special requests or accommodations to enhance the guest experience.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Address any guest complaints or concerns promptly and professionally.
Requirements
Previous experience in front desk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Night Auditor
Night auditor job in Atlanta, GA
This position is responsible for performing the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Follows cash handling procedures as outlined by the accounting department.
Ensure accurate and timely recording and reporting of all property receipts.
Maintain guest service standards at the front desk at all times.
Solves guest-related problems within scope of authority, including complaints and billing discrepancies.
Follow cash handling procedures as outlined by the accounting department; collect payment at check-out and provides change for guests as needed.
Perform all end-of- day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.
Complete express check-out in a timely manner and issues to security for delivery.
Review cashier audits for accuracy; generate related reports and journal entries.
Print all master bills and review for accurate postings; compare to daily event order to ensure that all functions have been properly recorded; inform Director of Finance of missed revenue or improper postings.
Prepare, balance, post, and distribute all necessary reports on a daily basis.
What we need from you
This is an OVERNIGHT role (11:00pm- 7:00pm)
Full knowledge of accounting operations.
Excellent communications skill (oral & written)
Computer literate. Prefer strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook). Prefer experience with Opera hotel automation systems.
Exceptional attention to detail.
Warm, personable and energetic demeanor with professional and pleasant phone manner.
What you can expect from us
The hourly pay rate for this role is $18.50.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision
insurance, 401k, and many other benefits to eligible employees.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Who we are
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
Auto-ApplyNight Audit
Night auditor job in Tucker, GA
Job Details DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA Full Time Hospitality - HotelDescription
Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.
Summary: The Night Auditor oversees overnight hotel operations, processes night audit reports, balances daily transactions, and responds to guest needs. This role performs clerical tasks, basic accounting, and ensures a safe, professional environment during third shift hours.
Qualifications
Key Responsibilities:
Process night audit reports and balance daily hotel operations in a timely and accurate manner.
Deliver prompt, courteous service to guests.
Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols.
Monitor guest accounts, review credit activity, and take necessary action.
Adhere to cash handling policies and procedures
Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling.
Complete all tasks outlined in the night shift checklist.
Maintain a clean, professional appearance and organized work area.
Stay informed about the hotel's surrounding area to assist guests.
Ensure guest confidentiality and handle sensitive information discreetly.
Foster a positive and professional environment with guests and team members.
Night Auditor
Night auditor job in Alpharetta, GA
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night auditor job in Roswell, GA
Raines Co. - Your Future is Now!
The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guest preferences and special requests
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Balances accounts from the day shifts
Checks all payment methods are up to date and correspond to the rooms they are on file with
Posts transactions from outlets to appropriate rooms or ledger accounts
Verify that all end of day work has been performed
Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day
Enter room cleans in Hotel Effectiveness
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Prior experience in the hospitality industry as a front desk agent or night auditor preferred
Experience with brand or property specific PMS, Quore, PBX and other hotel related systems
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Associate's degree in Business Administration, Hospitality or related major preferred
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Auto-ApplyNight Auditor
Night auditor job in Kennesaw, GA
The Night Auditor will post department transactions, compile information to verify accuracy, and ensure all hotel accounts are balanced on every night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Post room and tax accurately each shift. Verify postings to the Housekeepers and Rooms Revenue Report.
Balance all income within proper accounts.
Prepare the Daily Sales and Revenue Report.
Perform all activities of a Front Desk agent, including welcoming and checking in late arriving guests.
Submit nightly figures and fax Daily Sales and Revenue Reports as assigned to corporate headquarters.
Complete audit bag and close out the day on register.
Handle guest's last minute ordering for breakfast.
Set up Continental Breakfast presentation.
Open lobby doors at assigned time.
Maintains awareness of reports for any and all safety hazards or violations witnessed in the course of performing required duties.
Performs other duties as requested.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma preferred
Basic mathematical skills
Computer Skills
Excellent interpersonal skills; English speaking, reading, and writing skills.
Multi-task oriented
Knowledge of workplace safety procedures
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
Employment is contingent upon successful completion of a background and drug test.
JOB CODE: 1000314
Night Audit
Night auditor job in Atlanta, GA
About Us Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel:
• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, Point of Service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience
• Hotel experience preferred.
Knowledge, Skills and Abilities
• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Night Auditor
Night auditor job in Atlanta, GA
Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Night Auditor
Night auditor job in Atlanta, GA
Job Description
The Night Auditor will post department transactions, compile information to verify accuracy, and ensure all hotel accounts are balanced on every night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Post room and tax accurately each shift. Verify postings to the Housekeepers and Rooms Revenue Report.
Balance all income within proper accounts.
Prepare the Daily Sales and Revenue Report.
Perform all activities of a Front Desk agent, including welcoming and checking in late arriving guests.
Submit nightly figures and fax Daily Sales and Revenue Reports as assigned to corporate headquarters.
Complete audit bag and close out the day on register.
Handle guest's last minute ordering for breakfast.
Set up Continental Breakfast presentation.
Open lobby doors at assigned time.
Maintains awareness of reports for any and all safety hazards or violations witnessed in the course of performing required duties.
Performs other duties as requested.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma preferred
Basic mathematical skills
Computer Skills
Excellent interpersonal skills; English speaking, reading, and writing skills.
Multi-task oriented
Knowledge of workplace safety procedures
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
Employment is contingent upon successful completion of a background and drug test.
Night Auditor
Night auditor job in Atlanta, GA
Full-time Description
Life as a Night Auditor:
As a Night Auditor with Superhost Hospitality at the Hilton Garden Inn, you play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours. Your responsibilities include:
Conducting the audit process to verify the accuracy of financial transactions.
Managing the front desk, assisting late-night check-ins, and addressing guest inquiries.
Performing end-of-day accounting tasks and reconciling daily revenue.
Monitoring security cameras and ensuring the safety and security of the premises.
Handling any guest concerns or emergencies that may arise during the night.
What We're Looking For:
We are seeking an individual with the following attributes:
Attention to Detail: Thoroughness in reviewing financial records and ensuring accuracy.
Customer Service: A commitment to providing exceptional service, even during the night.
Problem Solving: Ability to handle unexpected situations with composure and efficiency.
Tech-Savvy: Comfortable using hotel management systems and accounting software.
Additional Requirements:
Must have reliable transportation.
Availability for night shifts, including weekends and holidays.
What to Expect in Your First Few Months:
In your initial phase, you will receive comprehensive training to familiarize yourself with the night audit procedures and hotel systems. Working closely with your team, you'll gain hands-on experience in managing nightly operations, addressing guest needs, and ensuring the financial integrity of our records.
The Perks of Working for Us:
Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
Exclusive travel discounts at our hotel partners and franchises worldwide.
Participation in our Wellness program to support your overall well-being.
On-demand pay opportunities for instant access to earnings between paychecks.
Access to a leadership development program and diverse growth opportunities.
Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.
How to Apply:
Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online.
Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.
About Superhost Hospitality:
People Focused. Performance Driven.
With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.
Night Auditor
Night auditor job in Atlanta, GA
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean • Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock • Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience • High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyNight Auditor
Night auditor job in Alpharetta, GA
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night auditor job in Alpharetta, GA
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night auditor job in Duluth, GA
Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.
Key Responsibilities
Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
Handle phone system, reservations, and guest inquiries.
Perform check-in and check-out procedures.
Verify, balance, and review hotel room availability and transactions.
Prepare folios for departing guests.
Maintain lobby appearance and assist with AM breakfast setup if needed.
Monitor hotel safety and emergency procedures during the night shift.
Qualifications
Previous hotel front desk or hospitality experience preferred.
Strong attention to detail and organizational skills.
Dependable, responsible, and able to work independently.
Professional and customer-service oriented.
Benefits (Full-Time Associates Only)
Competitive wages
Medical, dental, and vision plans
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!
Night Auditor
Night auditor job in Duluth, GA
Night Auditor
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Be able to work independently and serve as key role for overnight hotel support
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Balance the day's business in a neat, orderly, and timely fashion
Be able to work all night, and also be available for other shifts at front desk when necessary
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Can complete all tasks described on the relevant shift check list
Check credit of guest accounts daily and follow up if action is required
Must have knowledge of surrounding area
Keep cash drawer secure and in balance throughout the shift
Sell and upsell rooms to walk-in guests and phone reservations
Have general knowledge of housekeeping
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to work over night independently
Must be able to handle pressure situations appropriately
Have finger dexterity for operating equipment such as computer PMS
Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write effectively to communicate shift and guest needs
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Night Auditor (Hotel)
Night auditor job in Duluth, GA
Job brief
Responsibilities Checking in guests and handling their overnight requests
Complete all Employee-On-Duty tasks and ensure other duties are properly done in accordance with hotel standard practices.
Handling end-of-day bookkeeping, auditing and account reconciliation
Provide excellent guest services at all times
Coordinate with internal teams to improve productivity and efficiency. Ensures that the front desk areas are kept tidy at all times
Work collaboratively with housekeeping managers to ensure that assigned guest rooms are kept clean at all times in accordance with company guidelines.
Assist in setting up breakfast areas for guests
Requirements
Minimum Bachelors Degree in Business Administration or related field
5+ years of demonstrated experience in Auditing tasks in a hotel operation
Knowledgeable in the use of credit card machines for payment processing
Must have the ability to make good decisions when the need arise
Good analytical, problem-solving and good guest relation skills
Demonstrable experience in the use of standard computers, calculators and other related operational tools
APP Night Intensivist. PRN
Night auditor job in Cumming, GA
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
Under general supervision, and with medical consultation and direction, performs physical, psycho-social assessment; establishes medical diagnosis; orders and evaluate diagnostic tests; manages follow up care; does other related work as required. Responsibilities include performing physical examinations, developing treatment plans, ordering and interpreting lab tests and results, along with providing preventative healthcare and counseling.
Qualifications
REQUIRED:
1. A college degree as a Nurse Practitioner from a recognized university, affiliated with a medical school 2. Please refer to the Medical Staff Guidelines for certifications and credentialing applicable to this position.
PREFERRED:
1. Two to five years of experience with a medical practice setting where diagnosis, treatment and patient education were the main focus of the role
Work Hours: 7PM-7AM Weekend Requirements: Yes
Auto-ApplyNight Auditor
Night auditor job in College Park, GA
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyHotel Night Houseperson
Night auditor job in Atlanta, GA
Job Description
What Makes a McKibbon Hotel Night Houseperson?
The Night Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the
McKibbon Principles
, the Houseperson provides helpful, dependable service that leaves a lasting impression.
A Day in the Life:
Clean hallways, bathroom, windows, and common areas of the hotel
Stock linens and supplies for Room Attendants
Assist with laundry and trash removal
Identify cleaning and organization tasks necessary for effective and efficient cleaning
Provide friendly, guest-focused service
Public Areas
Vacuum, sweep, and mop floors
Dust and wipe furniture, fixtures, and surfaces
Clean windows, mirrors, and glass doors
Disinfect high-touch areas (door handles, elevator buttons, railings)
Spot-clean walls, carpets, and upholstery
Empty trash bins and replace liners
Restrooms & Guest Areas
Sanitize toilets, sinks, and counters
Refill soap, sanitizer, and paper products
Mop floors and check for spills or hazards
Back-of-House Areas
Keep storage rooms, closets, and laundry areas tidy
Ensure trash and recycling are removed regularly
Organization Tasks
Stock linen closets with fresh sheets, towels, and amenities
Organize housekeeping carts for efficient guestroom service
Rotate linens and supplies to ensure older stock is used first
Track and report low inventory levels
Collect and transport soiled linens from hallways to laundry
Keep hallways clear of trash, linens, and obstacles
Deliver requested items (extra towels, pillows, etc.) promptly
Maintain orderly storage areas to prevent clutter
Follow cleaning checklists to ensure consistency
Job Requirements:
Previous housekeeping/cleaning experience a plus
Great customer service and communication skills
Embrace the McKibbon Guiding Principles
Courteous friendly demeanor to guests, clients and fellow associates
Ability to work weekends and holidays
Must be 18+ and able to lift at least 20 lbs.
Ability to work independently in an evening or overnight shift.
Why McKibbon?
We believe in our Guiding Principles:
Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression.
At McKibbon, you'll join a supportive team that values your work and helps you grow.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives
(incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
(varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Hotel Night Audit - TownePlace Suites Kennesaw
Night auditor job in Kennesaw, GA
Overview- Hotel Night Auditor
The primary responsibility of a Night Auditor is to close the book of business for the day. This includes running multiple reports to balance accounts and deposits. The ideal candidate will be well-organized and pay attention to detail. In addition, the Night Auditor acts as a Guest Service Representative and handles the needs of our guests overnight. This is an overnight shift from 11pm - 7am
DUTIES AND RESPONSIBILITIES
o Preform all nightly audit procedures
o Balance all receipts, guest ledger, and in-house accounts
o Greet and check in guests who arrive overnight
o Answer incoming calls, answer inquiries, and address internal guest requests
o Monitor emails and other services to ensure that any guest needs are met
o Complete shift checklist
o Maintain a professional and pleasant demeanor
REQUIREMENTS
o Experience in a customer-facing role (Minimum 1 year)
o Successful history as a night auditor or related hospitality experience
o Must have a flexible work schedule
o Outstanding attention to detail and extremely organized
Salary paid based on experience, including an amazing benefits package offered. Consistently growing company with plenty of room for growth and career progression.
GB Hotel Group LLC is an equal-opportunity employer
View all jobs at this company