Night auditor jobs in Jonesboro, AR - 579 jobs

Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math: Own the Night Audit! Balance the bo Night Auditor, Auditor, Night, Audit, Retail

Front Desk Agent at Conrad Nashville Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today's sophisticated sightseer. Job Summary: Greets and registers guests, providing kind, attentive, authentic, and courteous service. Welcomes all guests to conduct arrival and departure via POS. Offers and promotes all hotel services, amenities, and upsells products to our guests, offers clear communication and the ability to actively listen with empathy. Resolves guest challenges throughout their stay in our hotel, with empowerment to exceed expectations in line with company goals, objectives, vision, and values of The Conrad Nashville. If you were hired on or before July 31, 2022, you will be eligible for an Opening Bonus as part of our opening team! Key Responsibilities: * Able to offer guest suggestions for appropriate local entertainment in Nashville * Follows and offers a consistent authentic delivery of Forbes Service guidelines for excellence * With empowerment to resolve any guest concerns, shows empathy, offers apologies, and demonstrates good listening skills with the ability to resolve concerns in a proactive manner, or seek guidance to do so. * Upholds all procedures for VIP guests, security protocol, and safety of all * Must possess the ability to post and balance all levels of charges efficiently and accurately * Comply with all systems and procedures trained by Front Office Manager, as Rebates, Upgrade, Cash handling Procedures & all operational POS systems & hotel technology * Promotes HHonors, as to ensure benefits are promoted and enrollments achieved, following all guidelines as trained * Consistently demonstrates positive body language, a clear telephone voice with the ability to show empathy, kindness, and pro-active thinking in line with Conrad Nashville service excellence * Remain calm and alert especially during emergency situations and heavy hotel activity. Education and Experience: * Minimum of two (2) years experience in customer service * High School Diploma or GED Equilvant * Knowledge of Hilton systems preferred * Luxury hotel experience preferred * Cash handling experience Skills & Abilities: * Detail Orientated * Strong Customer Service Focus * Excellent verbal communication skills * Basic computer and math skills Physical Requirements: * Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual activity. * Must be able to lift up to 25 lbs. on a regular and continuing basis. * All team members must maintain a neat, professional, clean, and well-groomed appearance. Benefits: 401k after 90 days, fully vested, company match to 3% Medical (4 plan choices) Dental (2 Plan choices) Vision Employee Assistance Program (EAP) Flexible Spending Account (FSA) Awesome Paid Time Off policy Hilton Discounts Worldwide Northwood Hospitality Discounts Free Parking

Job Description The TownePlace Suites Kansas City Airport is currently looking for hardworking, energetic and passionate people to join our team in the role of Night Auditor. This is a Full-Time position working 32 to 40 hours per week overnight shift from 11 PM to 7 AM. The ideal candidate would have open availability on the days worked with weekends required. The salary range for this position is $16.00 - $19.50 per hour based on previous work experience. Who Are We? RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership. Why RHW? We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment. When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations. Job Summary: The purpose of the Night Auditor is to accurately balance the hotel's operating transactions and prepare financial reports on a daily basis, and also to provide the utmost in service to our hotel guests and staff by accommodating their needs/requests while balancing the interests of the hotel, and by coordinating with other departments when necessary to maintain the standards set forth by Marriott and meet the high expectations of our guests and patrons. Duties and Responsibilities: · Check guests in and out of the hotel and make future reservations when necessary · Post and rebate room, tax, and other miscellaneous charges to guest accounts · Administer hotel guest payment policies · Process credit card transactions and finalize those transactions completed during the day · Create and print required reports · Prepare folios for departing guests · Process GNS reservations · Responsible for knowing hotel emergency policies · Be able to handle hotel phone system, transfer calls, and take messages for guests and · hotel staff · Take, modify, and cancel guest reservations, inputting same into computer while noting any special requests · Clean the dining area and other lobby areas thoroughly each day · Answer guest questions regarding hotel and local area facilities and services · Maintain daily an accurate inventory of available rooms · Communicate hotel facilities and services to guests at check-in · Responsible for maintaining hotel key security system · Administer guest safe deposit boxes · Maintain cleanliness and orderliness of front desk and lobby area · Open and close shifts; make accurate cash drops · Ensure all credit cards, cash and change fund are balanced throughout the shift · Notify housekeeping and maintenance of any reported problems in guest rooms or on hotel grounds · Maintain an inventory of special guest service items such as rollaways, cribs, etc. · Work and communicate with other departments to ensure the smooth operation of the hotel Requirements: · High School Diploma or GED Preferred · Proven record of positive customer service experience · Previous Front Desk Experience Preferred · Previous Hotel Experience Preferred · Computer Proficiency · Pleasant Demeanor · Customer Service Driven · Strong Work Ethic · Must maintain professional image at all times · Must be able to stand for up to 8 hours daily · Must be able to lift up to 40lbs alone00 per pay period with our new Perfect Attendance Bonus! The Residence Inn Colorado Springs - First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Night Auditor. This is a Full Time opportunity, working Wednesday, Thursday and Friday from 10 pm to 8 am. Some additional shifts may be available as well. The salary range for this position is $15.00 - $19.50 based on previous work experience. Who Are We? RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership. Why RHW? We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment. When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations. Job Summary: The purpose of the Night Auditor is to accurately balance the hotel's operating transactions and prepare financial reports on a daily basis, and also to provide the utmost in service to our hotel guests and staff by accommodating their needs/requests while balancing the interests of the hotel, and by coordinating with other departments when necessary to maintain the standards set forth by Marriott and meet the high expectations of our guests and patrons. Duties and Responsibilities: · Check guests in and out of the hotel and make future reservations when necessary · Post and rebate room, tax, and other miscellaneous charges to guest accounts · Administer hotel guest payment policies · Process credit card transactions and finalize those transactions completed during the day · Create and print required reports · Prepare folios for departing guests · Process GNS reservations · Responsible for knowing hotel emergency policies · Be able to handle hotel phone system, transfer calls, and take messages for guests and · hotel staff · Take, modify, and cancel guest reservations, inputting same into computer while noting any special requests · Clean the dining area and other lobby areas thoroughly each day · Answer guest questions regarding hotel and local area facilities and services · Maintain daily an accurate inventory of available rooms · Communicate hotel facilities and services to guests at check-in · Responsible for maintaining hotel key security system · Administer guest safe deposit boxes · Maintain cleanliness and orderliness of front desk and lobby area · Open and close shifts; make accurate cash drops · Ensure all credit cards, cash and change fund are balanced throughout the shift · Notify housekeeping and maintenance of any reported problems in guest rooms or on hotel grounds · Maintain an inventory of special guest service items such as rollaways, cribs, etc. · Work and communicate with other departments to ensure the smooth operation of the hotel Requirements: · High School Diploma or GED Preferred · Proven record of positive customer service experience · Previous Front Desk Experience Preferred · Previous Hotel Experience Preferred · Computer Proficiency · Pleasant Demeanor · Customer Service Driven · Strong Work Ethic · Must maintain professional image at all times · Must be able to stand for up to 8 hours daily · Must be able to lift up to 40lbs alone Powered by JazzHR WXQcUKvqs0

"Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Full-time Pay: $17- $18 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Night Auditor is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Additionally, the Night Auditor handles financial transactions and reports, ensuring the accuracy of the hotel's nightly audit. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Attend and participate in meetings as required. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits: Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Independence Hotels: Residence Inn Independence is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Night Audit Location: Embassy Suites by Hilton Red Wolf Convention Center Night Audit.pdf Essential Responsibilities: Perform all daily audit procedures and reports as per OHM and hotel standards. Verify and manage wake-up call requests. Balance cash receipts and ensure accurate deposits. Prepare the front office for the daytime shift and reset the day's business. Serve as Guest Service Representative and Manager on Duty during nighttime hours. Participate in front-office meetings and training programs. Greet guests warmly and comply with company policies. Skills & Abilities: Strong leadership, problem-solving, and communication skills. Ability to multitask, prioritize, and deliver results. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. 2+ years of hospitality customer service experience preferred. Hours: Varied schedule, including nights, weekends, and holidays. Physical Requirements: Standing for extended periods, light lifting (up to 40 pounds). Work Conditions: Indoor work environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Job Description Our property is growing rapidly, and we are looking for a full-time night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $14 - $16 hourly Responsibilities: Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Process additional administrative, bookkeeping. and accounting procedures as required Make sure every hotel guest has a pleasant stay Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: Flexible overnight hours are required Must be computer proficient; experience with accounting or reservation software is a bonus Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Great communications. and excellent customer service skills are required High school diploma or equivalent required; some college preferred About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

Checks front office accounting records for accuracy and compiles information for the hotels financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares summary of cash, check, and credit card activities, reflecting the hotels financial performance for the day. Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances. Summarizes results of operations and prepares reports for management. Performs duties of the Front Desk Agent. Performs other duties as assigned.

Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

Job Description Night Auditor - Missouri Athletic Club - Downtown Join a great team of individuals at the Missouri Athletic Club in Downtown Saint Louis, one of the top private clubs in the United States. The MAC has been thriving since 1903 and remains committed to the vision of the original founders: "to be the premier athletic, social and dining club for business, professional and civic leaders and their families in the Saint Louis area." We are currently seeking a customer focused, part time Night Auditor. Night Auditor Responsibilities -Greets members and guests in a warm and professional manner. -Assists with guest luggage and coat check. -Coordinates with other departments to satisfy guest requests. -Provides detailed information about Club facilities and local area. -Notifies Housekeeping of all special requests, late checkouts, and room changes. -Answers telephone calls and inquiries in a friendly, professional manner. -Accurately maintains and balances cash bank. -Other duties as assigned. Night Auditor Qualifications -Excellent communication skills - oral and written. -Excellent guest service skills. -Ability to stand for an eight hour shift. -Ability to work a flexible schedule including overnight. -Previous audit and front desk experience preferred.

A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel. JOB RESPONSIBILITIES Audit, post, and balance daily cashiers work for hotel Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest's account daily Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts. Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel's performance; ensure distribution to appropriate departments Ensure credit card system reconciles to daily transaction lists Verify cash postings and cashier drops to ensure accurate Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management Greets all guests in a pleasant and professional manner Completes the guest registration and check-in/out procedures Answers telephone, transfers calls, and takes messages when applicable Makes hotel reservations for guests, including changes and cancellations Follows proper credit card procedures Maintains accurate bank during shift and uses correct vouchers for specified transactions Responds to all guest needs and requests in a timely fashion Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction Understands hotel service and programs Knowledgeable of geographical area and points of interest Ensure the front desk is adequately stocked of all supplies Understands hotel emergency procedures and evacuation protocols Collects payment for all guests at check-in and check-out. Makes change as necessary Perform all reasonable job duties as requested.

About Company: PAH Management is an equal opportunity employer. Creating Value for our Investors by maximizing profitability, building a resilient Culture, and Developing Impactful Teams! Our benefits include: Medical, Vision and Dental Coverage Short Term and Long-Term Disability Term Life and AD&D Insurance Voluntary Life for self, spouse and child Accident insurance Critical Illness Insurance Hospital Indemnity Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Employee Incentive Program Hote Stay perks Educational Reimbursement Manager in Training Program About the Role: The Night Auditor at Fairfield Inn Jonesboro plays a critical role in ensuring the smooth operation of the hotel during overnight hours by combining accounting expertise with exceptional guest service. This position is responsible for accurately reconciling daily financial transactions, auditing guest accounts, and preparing detailed reports that support management decisions. The Night Auditor also serves as the primary point of contact for guests during the night shift, addressing inquiries and resolving issues promptly to maintain high satisfaction levels. By maintaining meticulous records and ensuring compliance with hotel policies, the Night Auditor helps safeguard the hotel's financial integrity. Ultimately, this role bridges the gap between front desk operations and accounting, contributing to the overall efficiency and reputation of the hotel within the arts, entertainment, and recreation industry. Minimum Qualifications: High school diploma or equivalent. Basic knowledge of accounting principles and financial reconciliation. Experience with hotel property management systems or similar software. Strong attention to detail and accuracy in handling financial data. Excellent communication and customer service skills. Preferred Qualifications: Associate degree or higher in hospitality management, accounting, or related field. Previous experience as a night auditor or in a similar hospitality role. Familiarity with the arts, entertainment, and recreation industry standards and guest expectations. Proficiency in advanced accounting software and Microsoft Office Suite. Ability to work independently and handle multiple tasks efficiently during overnight shifts. Responsibilities: Perform nightly audits of all hotel financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness. Prepare and distribute daily financial and operational reports to management, highlighting any discrepancies or unusual activities. Provide front desk services during overnight hours, including guest check-in and check-out, handling reservations, and responding to guest inquiries or concerns. Monitor hotel security and safety protocols throughout the night, reporting any incidents or maintenance issues promptly. Collaborate with other hotel departments to resolve billing discrepancies and support overall guest satisfaction. Skills: The Night Auditor utilizes accounting and auditing skills daily to ensure all financial transactions are accurately recorded and reconciled, which is essential for maintaining the hotel's financial health. Customer service skills are applied continuously when interacting with guests, addressing their needs, and resolving any issues that arise during the night shift. Proficiency with property management systems and accounting software enables efficient processing of reservations, billing, and report generation. Attention to detail is critical in identifying discrepancies and ensuring compliance with hotel policies and procedures. Additionally, strong communication and problem-solving skills facilitate collaboration with other departments and contribute to a safe, welcoming environment for guests and staff alike.

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB DESCRIPTION Job Title: Night Auditor Department: Front Office Supervision Exercised: None Supervision Received: Guest Services Manager MINIMUM REQUIREMENTS Education High school diploma or equivalent required Experience Previous hotel front desk or accounting experience preferred. Experience with PMS systems preferred. (PEP) Skills and Knowledge Strong attention to detail and accuracy. Excellent customer service and communication skills. Strong problem-solving and critical-thinking abilities Proficiency with computers and hotel property management systems (PMS). Ability to prioritize and multitask. Job Duties and Responsibilities Greet, register, and assist guests; process check-ins/check-outs. Answer phone calls, respond to guest requests, and resolve issues promptly. Balance and reconcile daily financial transactions. Run and review daily reports (e.g., room charges, revenue summaries). Audit and verify front desk postings and transactions. Process cash, credit card, and direct-bill transactions accurately. Ensure all reservations, cancellations, and no-shows are properly logged. Follow company policies and procedures, including safety and emergency protocols. Ability to work overnight shifts, weekends, and holidays. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

Roaring River State Park is a breathtaking oasis nestled in the enchanting southwest Ozark hills of Missouri. As one of the state's most beloved parks, Roaring River offers a captivating blend of natural beauty and outdoor excitement. A deep valley surrounded by rugged landscapes, beckoning both nature enthusiasts and avid anglers alike. With rainbow trout stocked year-round, it's a haven for fishing aficionados seeking their next lunker. The park's scenic charm enhances the experience, boasting seven hiking trails, picturesque picnic spots, and an engaging nature center. The park offers Campsites, rustic cabins, and the Emory Melton Inn and Conference Center, complete with a full-service restaurant. Join us at Roaring River State Park, where every day unfolds as a new chapter in the great outdoors! Summary of Position: Performing close of day scenarios for the Front Office while performing overnight front desk services. Responsibilities: ● Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift. ● Produce accurate and timely reports and correctly handle all cash transactions. ● Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers. ● Balance and audit for accurate room revenue, food and beverage revenue, cashier's reports, assisting the preparation of all reports relevant to daily revenues. ● Balance, audit for accuracy and transmit credit card batches. ● Complete and transmit daily management and accounting reports and supporting documents. ● During overnight hours you are responsible for support/ contact ● Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages. ● Provides for a safe work environment by following all safety and security programs ● Understand Company's ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas ● Other duties per Duties Checklist and as assigned Position Requirements: ●This is an overnight position; employee must be able to work independently ● Present a positive image of the company in an upbeat, professional manner ● Ability to work a variety of nights, weekends and holiday shifts ● Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles ● Advanced computer skills - Microsoft Office (Word, Excel, Outlook) and Room Master system Knowledge and Experience: Education: High school diploma or equivalent required. College degree preferred Experience: Minimum 3 (three) years front desk/room registration experience required Two years Night Auditor/ Relief Night Auditor preferred National Park/ Resort experience preferred Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Hotel Night Auditor - Now Hiring! Are you dependable, detail-driven, and motivated to ensure guests have a smooth and enjoyable stay? Join our team as a Hotel Night Auditor, a key overnight role combining guest service with end-of-day financial accuracy. About the Role Our Night Auditor is responsible for providing excellent guest service during overnight hours while completing the hotel's daily financial reconciliation. This position ensures accurate postings, balanced accounts, and a seamless transition into the next business day. Ideal candidates are calm under pressure, comfortable working independently, and committed to maintaining a safe and welcoming atmosphere. What You'll Do Guest Service & Front Desk Responsibilities Welcome guests, process late check-ins/check-outs, and respond to overnight needs. Manage reservation updates, verify guest information, and ensure accuracy in room assignments. Provide professional and friendly support to guests throughout the night. Night Audit & Financial Processing Perform nightly reconciliation of room charges, taxes, adjustments, and payments. Balance guest and city ledgers, verify credit card batches, and resolve discrepancies. Run and distribute daily reports, including revenue summaries and occupancy statistics. Close out the day in the Property Management System (PMS). Safety & Security Monitor property access and follow established overnight security procedures. Conduct scheduled property walks and document any incidents. Support emergency response protocols when needed. Operational Support Restock lobby supplies, tidy common areas, and prepare the front desk for morning staff. Complete detailed shift notes for smooth handoff to the day team. What We're Looking For Previous hotel, customer service, or front desk experience preferred. Strong comfort with numbers and basic accounting processes. Experience with hotel PMS systems a plus. Excellent attention to detail, communication skills, and the ability to problem-solve independently. Ability to work overnight shifts reliably and professionally. High school diploma or equivalent required. Why You'll Love Working Here A supportive, team-focused environment Overnight autonomy with meaningful responsibility Opportunities for growth in hospitality operations Schedule Overnight shifts, typically 11:00 PM - 7:00 AM. Weekends and holidays may be required.

Job Title: Night Auditor- Fairfield Inn Poplar Bluff Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Night Auditor Duties and Responsibilities: Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing. Prints up and files reservations for the next business day. Verifies all account postings and balances. Verifies that room rates are correct and posts those rates to guest accounts. Monitors the current status of coupon, discount, and other promotional programs. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Summarizes results of operations for management. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Prepare of End of day procedure. Follow the End of Day / Night Audit Checklist. Must have complete knowledge of emergency procedures. Balance the day's charges, making corrections as necessary. Performs wake-up calls. Run end of day process in property management software (PMS). Understand principles of auditing, balancing, and closing out accounts. Knows how to operate PMS, typewriters, and other front office equipment's. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Perform nightly balancing of in-room video and long-distance telephone services Understand and knows how to perform check-in and check-out procedures. Prerequisites: Education: High school graduate or equivalent. Must speak, read. write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel. Experience: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.

Join our team at Montauk State Park as a Night Auditor! One of Missouri's most treasured natural gems! Nestled amid rolling hills, crystal-clear rivers, and scenic trails, our park offers a vibrant and welcoming environment where every day is an opportunity to connect with nature, serve the public, and be part of a team dedicated to preserving the beauty and history of the Ozarks. If you're passionate about delivering excellent service, working in a dynamic outdoor setting, and making a positive impact on visitors' experiences, we want you on our team. Summary of Position: Performing close of day scenarios for the Front Office while performing overnight front desk services. Responsibilities: Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift. Produce accurate and timely reports and correctly handle all cash transactions. Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers. Balance and audit for accurate room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue, assisting the preparation of all reports relevant to daily revenues. Balance, audit for accuracy and transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. Act as Manager on Duty during overnight hours. Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages. Provides for a safe work environment by following all safety and security programs Understand Company's ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas Other duties per Duties Checklist and as assigned Position Requirements: This is an overnight position; employee must be able to work independently Present a positive image of the company in an upbeat, professional manner Ability to work a variety of day, night, weekend and holiday shifts Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles Advanced computer skills - Microsoft Office (Word, Excel, Outlook) and Room Master system Knowledge and Experience: Education: High school diploma or equivalent required. College degree preferred Experience: Minimum 3 (three) years front desk/room registration experience required Two years Night Auditor/Relief Night Auditor preferred National Park/Resort experience preferred Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day's transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. Key Responsibilities You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly. Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts. You will report to the Front Office Manager or Director of Finance/Controller. A career as a night auditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.