About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction:
Be the welcoming presence that sets the tone for great experiences. As a Front Desk Agent, you'll support daily operations by assisting visitors and team members.
Responsibilities:
Greet guests in a friendly and professional manner.
Direct visitors and support front-area activities.
Help maintain an organized and welcoming space.
Assist team members with coordination needs.
Represent the organization with professionalism.
What We Offer:
On-the-job training.
Growth and advancement opportunities.
Performance recognition.
A respectful, team-focused environment.
Apply today and be the first friendly face!
Qualifications
Polished and friendly demeanor.
Strong interpersonal skills.
Reliable and organized.
Comfortable interacting with people.
Additional Information
Competitive salary ($50,000 - $54,000 annually)
Growth and advancement opportunities
Supportive and professional work environment
Ongoing training and skill development
Stable full-time position
$50k-54k yearly 2d ago
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Part Time Night Auditor
Metairie Hampton Inn 3.6
Night auditor job in Metairie, LA
Introduction:
We are seeking a reliable and detail-oriented NightAuditor to join our team at our hotel. The NightAuditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a nightauditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$23k-27k yearly est. 15d ago
Night Auditor
A&R Group 4.3
Night auditor job in Metairie, LA
We're Hiring: NightAuditor - Own the Night Shift Like a Pro! Schedule: Full-Time or Part-Time | Overnight Hours Department: Front Desk / Accounting About the Role:
When the world winds down, you're just getting started. As our NightAuditor, you'll be the calm in the storm, the master of multitasking, and the friendly face that makes guests feel at home-even at 3 a.m. You'll handle guest services and financial reports with equal parts confidence and charm. This isn't just a job-it's a chance to be the behind-the-scenes hero who starts every hotel day off right!
What You'll Do:
Be the welcoming presence guests need after a long day-check-in, check-out, and all the smiles in between
Wrap up the day's business by balancing transactions and producing essential reports
Take charge of nightly operations and make sure everything runs smoother than freshly pressed linens
Answer phones, solve problems, and support our sleepy travelers with anything they need
Keep the lobby area looking great, prep for breakfast, and support early risers with a warm welcome
Watch over the property and help ensure it stays safe and peaceful overnight
Who You Are:
A natural night owl who thrives in quiet, focused environments
Detail-obsessed and organized, with a flair for numbers and a love for checklists
Friendly, professional, and quick on your feet-even in slippers
Comfortable flying solo during late hours and taking ownership of your shift
Reliable, responsible, and ready to shine under the moonlight
Bonus points if you've worked in hospitality or with hotel software
Why You'll Love It Here:
A relaxed, independent work environment where you get to own your shift
Great mix of guest service, operations, and light accounting
Supportive teammates and management who trust and appreciate you
Discounted hotel stays (yes, vacation just got cheaper!)
Career growth and development opportunities in hospitality
Fun perks, friendly vibes, and a chance to make a real impact
Ready to Be the Star of the Night?
We're not just hiring another employee-we're welcoming a new team champion. If you're calm under pressure, love a little quiet time, and enjoy starting the day with everything perfectly in place, we want you on our team.
Apply now and turn your night shift into something bright!
$23k-28k yearly est. 11d ago
Night Auditor
Merritt Hospitality, LLC D/B/A HEI Hotels & Resorts 4.3
Night auditor job in New Orleans, LA
About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
Run audit reports/journals from the front office system, Point of Service and the computer.
Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$24k-30k yearly est. 3d ago
Night Auditor
Bentley Legacy Group
Night auditor job in New Orleans, LA
The NightAuditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
RESPONSIBILITIES:
Approach all guests and employees with a smile.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Obtain all necessary information when taking room reservations.
Answer guest inquires about hotel service facilities and hours of operation.
Be aware of all rates, packages, and special promotions.
Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.
Operate Front Desk computer system.
Initiate and complete the End of Day process.
Stay current on all Hilton and Aimbridge required Trainings and courses.
Complete the Night Audit checklist for computer procedures daily.
Handle and follow through on all overnight guest requests.
Have knowledge of and assist in emergency procedures as required.
Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
Prep Breakfast area for guest opening. This includes reviewing a schedule to heat that days hot items and brewing coffee until breakfast attendant arrives.
Handle items for Lost and Found.
Perform any other duties as requested by the Guest Services Manager or any other member of management.
Requirements
QUALIFICATIONS:
High School diploma or equivalent required; college course work in related field helpful.
Experience in a hotel or a related field a PLUS.
Previous supervisory responsibility preferred.
Must be fluent in English, both written and verbal
An operational knowledge of Microsoft Office suite
Willing and able to stand for long periods of time
Able to work with little or no supervision
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
Knowledge of Accounting Principles.
$23k-29k yearly est. 60d+ ago
Night Auditor (Full Time)
St. Charles Coach House Hotel
Night auditor job in New Orleans, LA
Summary / Job Purpose
Audits, balances, and reports on the various areas of the hotel to provide accurate and m financial information on the hotel's operational performance for the day. Oversees front office, front desk operations during the overnight shift.
Responsibilities & Job Duties
Checks front office accounting records for accuracy and compiles information for the hotel's financial records
Tracks room revenues, occupancy percentages, and other front operating statistics
Prepares summary of cash, checks, and credit card activities, reflecting the hotels financial performance for the day.
Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
Verifies all account postings and balances
Summarizes results of operations and prepares reports for management.
duties of the front desk agent
Performs other duties as assigned.
Requirements
Qualifications - Education, Experience, & Skills
High school diploma or equivalent
Accounting background preferred
Previous hotel experience desired
Strong customer service orientation and skills
Present a professional image, and able to communicate well with both guests and employees
Ability to operate front office equipment and computers
Ability to compile facts and figures
Ability to understand principles of auditing, balancing and closing out accounts
Ability to work a flexible schedule, including weekends and holidays.
Working Conditions
Hours will vary. Position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Works primarily in a climate-controlled setting.
Requirements
The incumbent may have to lift items up to 45 lbs.
$23k-29k yearly est. 60d+ ago
Night Audit
A&R Hospitality
Night auditor job in Kenner, LA
Night Audit (Full-Time & Part-Time)
DoubleTree by Hilton New Orleans Airport
Kenner, LA 70062
Are you a night owl with an eye for detail and a passion for hospitality?
The DoubleTree by Hilton New Orleans Airport is looking for a dependable, numbers-driven NightAuditor to join our team. This is a critical role that balances guest service with the essential "end-of-day" financial reconciliation for the hotel.
If you thrive in a quiet, independent work environment and enjoy ensuring everything is balanced and ready for the new day, we want to meet you!
The Perks
Night Shift Premium: Competitive hourly pay with a focus on overnight reliability.
Travel Benefits: Worldwide Hilton hotel discounts for you and your family.
Career Growth: Learn the "back-office" financial side of hotel operations-a great stepping stone to management.
What You'll Be Doing
The Audit: Running the "end-of-day" process in our property management system, reconciling daily room charges, taxes, and payments.
The Welcome: Handling late-night check-ins and early-morning check-outs with the signature DoubleTree warm cookie hospitality.
The Oversight: Serving as the primary point of contact for guests overnight, ensuring safety, security, and service standards are maintained.
The Prep: Preparing daily reports for the General Manager and accounting team to review each morning.
Working Conditions & Physical Demands
Overnight Schedule: Ability to consistently work 11:00 PM to 7:00 AM.
Stationary Position: Ability to stand for the duration of an 8-hour shift.
Focused Environment: Ability to work independently with minimal supervision while maintaining high productivity.
Visual Acuity: Strong focus required for reviewing financial reports and computer screens for extended periods.
What We're Looking For
Experience: Previous hotel front desk or night audit experience is preferred, but we will train candidates with strong basic accounting or bookkeeping backgrounds.
Reliability: Since you are often the only person at the desk, punctuality and perfect attendance are non-negotiable.
Tech-Savvy: Proficiency in Microsoft Excel and the ability to learn Hilton OnQ quickly.
Professionalism: A calm, professional demeanor to handle late-night guest needs or emergencies.
Join the A&R Group Family
At the DoubleTree by Hilton New Orleans Airport, we pride ourselves on a culture of integrity, accountability, and genuine care for our guests and team members. If you are a dedicated professional who takes pride in accurate work and exceptional service, we want to hear from you.
Apply today to start your career with a leader in hospitality! We look forward to reviewing your application and discussing how you can contribute to our overnight success.
A&R Group is an Equal Opportunity Employer.
$23k-29k yearly est. 10d ago
Night Auditor
Cedar Branch Retreat
Night auditor job in Covington, LA
Join our team as a NightAuditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours.
Benefits:
Night shift differentials
Weekly pay
Cross-training opportunities
Safe and quiet work environment
Responsibilities:
Process late check-ins and early check-outs
Reconcile and balance daily transactions
Prepare nightly audit reports for management
Ensure guest safety during overnight hours
Handle guest requests or emergencies professionally
$23k-29k yearly est. 60d+ ago
Night Auditor
Hawkeye Hospitality 3.6
Night auditor job in New Orleans, LA
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The NightAuditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries.
QUALIFICATIONS:
Previous guest relations training.
Accounting background preferred.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
$24k-29k yearly est. Auto-Apply 60d+ ago
Night Auditor (Part Time)
Ramada Luling
Night auditor job in Luling, LA
The Ramada Luling, located at 13889 River Road, is now hiring for a PT NightAuditor.
The NightAuditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Essential (partial list):
Maintain a warm and friendly demeanor at all times.
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Perform daily, weekly, monthly, and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Job Type: Part-time
Salary: From $10.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Holidays
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Front desk: 1 year (Preferred)
Night audit: 1 year (Preferred)
Work Location: In person
View all jobs at this company
$10 hourly 60d+ ago
Night Auditor-PT
Holiday Inn Houma 4.3
Night auditor job in Houma, LA
←Back to all jobs at Holiday Inn Houma NightAuditor-PT
Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status
The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a PT nightAuditor. The NightAuditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Education & Experience:
• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Essential (partial list):
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Reports, Discount programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions to meet deadlines.
• Ensure the accuracy of all numbers reported including statistics.
• Input and update financial information into the corporate communications network.
• Perform daily, weekly, monthly, and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or
procedures.
Please visit our careers page to see more job opportunities.
$24k-30k yearly est. 60d+ ago
Night Auditor (FT) - Pontchartrain Hotel
Graduate Hotels 4.1
Night auditor job in New Orleans, LA
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$21k-26k yearly est. 1d ago
Front Desk Agent
Arbor Lodging 3.5
Night auditor job in Saint Rose, LA
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$24k-30k yearly est. 8d ago
Hotel Front Desk Night Auditor - Part Time
Q&C Hotel Bar New Orleans Autograph Collection
Night auditor job in New Orleans, LA
Job DescriptionOur property is growing rapidly and we are looking for a nightauditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation:
$16.5 hourly
Responsibilities:
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Make sure every hotel guest has a pleasant stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Process additional administrative, bookkeeping. and accounting procedures as required
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
Great communications. and excellent customer service skills are required
Front desk clerk duties, guest services, nightauditor or previous hospitality experience is preferred but not required
Requires a flexible schedule that allows for overnight shift hours
Computer proficiency is required; experience with accounting or reservation software is preferred
Diploma or equivalent from high school is required; some college is desired
About Company
Q&C Hotel Bar New Orleans Autograph Collection is part of the Marriott Brand of Hotels as an Autograph Collection Property.
This property is a franchise property managed by Encore Hospitality.
$16.5 hourly 30d ago
Night Auditor & Hotel Operations
Sitio de Experiencia de Candidatos
Night auditor job in New Orleans, LA
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-27k yearly est. Auto-Apply 11d ago
Front Desk Agent
Q Hotels Management 4.2
Night auditor job in Donaldsonville, LA
The Holiday Inn Express is hiring highly motivated and customer service driven Front Desk Agents. Candidates must be able to work both day and evening shifts. Day shift is 6am to 2pm and night shift is 2pm to 10pm. Must have hotel experience. The (Part Time) Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
As a Front Desk Agent your responsibilities will include (but not limited to):
* Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
* Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
* Able to work through customer service related issues
* Any other duties or responsibilities which might be required by a manager
Requirements:
* Available on flexible shifts on Weekday, Weekends and Holidays.
* Possessing strong written and verbal communication skills
* Previous hotel front desk experience
* Proficient with technology
Additional Info
Job Industries
* Hotel & Hospitality
Background check is required.
$23k-28k yearly est. 15d ago
Night Auditor
Bentley Legacy Group
Night auditor job in New Orleans, LA
Job DescriptionDescription:
The NightAuditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
RESPONSIBILITIES:
Approach all guests and employees with a smile.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Obtain all necessary information when taking room reservations.
Answer guest inquires about hotel service facilities and hours of operation.
Be aware of all rates, packages, and special promotions.
Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.
Operate Front Desk computer system.
Initiate and complete the End of Day process.
Stay current on all Hilton and Aimbridge required Trainings and courses.
Complete the Night Audit checklist for computer procedures daily.
Handle and follow through on all overnight guest requests.
Have knowledge of and assist in emergency procedures as required.
Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
Prep Breakfast area for guest opening. This includes reviewing a schedule to heat that days hot items and brewing coffee until breakfast attendant arrives.
Handle items for Lost and Found.
Perform any other duties as requested by the Guest Services Manager or any other member of management.
Requirements:
QUALIFICATIONS:
High School diploma or equivalent required; college course work in related field helpful.
Experience in a hotel or a related field a PLUS.
Previous supervisory responsibility preferred.
Must be fluent in English, both written and verbal
An operational knowledge of Microsoft Office suite
Willing and able to stand for long periods of time
Able to work with little or no supervision
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
Knowledge of Accounting Principles.
$23k-29k yearly est. 11d ago
Night Auditor
Holiday Inn Houma 4.3
Night auditor job in Houma, LA
←Back to all jobs at Holiday Inn Houma NightAuditor
Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status
The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a FT nightAuditor. The NightAuditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Education & Experience:
• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Essential (partial list):
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Reports, Discount programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions to meet deadlines.
• Ensure the accuracy of all numbers reported including statistics.
• Input and update financial information into the corporate communications network.
• Perform daily, weekly, monthly, and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or
procedures.
Please visit our careers page to see more job opportunities.
$24k-30k yearly est. 60d+ ago
Hotel Front Desk Night Auditor - Part Time
Q&C Hotel Bar New Orleans Autograph Collection
Night auditor job in New Orleans, LA
Our property is growing rapidly and we are looking for a nightauditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals.
If you are seeking an overnight position with a team of true professionals, apply today!
$22k-27k yearly est. 60d+ ago
Guest Service Representative
Hawkeye Hospitality 3.6
Night auditor job in New Orleans, LA
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests
during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues.
QUALIFICATIONS:
Previous customer service experience.
Excellent computer and typing skills are required.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,
sexual orientation, gender identity, disability or protected veteran status.
The average night auditor in Kenner, LA earns between $21,000 and $32,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Kenner, LA
$26,000
What are the biggest employers of Night Auditors in Kenner, LA?
The biggest employers of Night Auditors in Kenner, LA are: