Night auditor jobs in Kenosha, WI

The Hampton Inn Brookfield/Milwaukee is looking for a full-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. The Job A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions. Job Duties Include: Perform nightly balancing duties Process daily paperwork Complete shift reports Provide guests with excellent service throughout the night Occasionally tidy up the lobby and take out the trash What would make me successful in this role? Affinity for working independently Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days Company-Paid Life and AD&D Insurance and Long-term Disability Flexible Spending/Dependent Care Account Short-term Disability & Accident plans Employee Assistance Program 401(k) Retirement Plan with company match Paid Vacation - up to 10 days per year Paid Sick time - up to 5 days per year 7 paid Holidays per year Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $17.00/hour

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Night Auditor Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION Join our team as a Night Auditor at Hyatt Place Milwaukee Downtown. This position is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours. Serving as the Manager on Duty during the hours of 11 PM to 7 AM, ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services: Check in and check out guests with a focus on accuracy and customer service. Account Management: Post charges and payments to guest accounts, ensuring all transactions are accurate. Audit and Reconciliation: Reconcile guest service agents' paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor. Room & Tax Posting: Post room and tax charges and ensure departing folios are printed and distributed to guest rooms. Gift Shop & Banquet Reconciliation: Reconcile and balance all gift shop paperwork. Complete the spreadsheet for banquet event orders and post accordingly. System Maintenance: Run the close day on the computer system, run backups, and generate night audit reports for accounting and management. Communication: Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information. Department Logbook: Maintain the front desk logbook to enhance communication between shifts and management. Safety Standards: Practice written safety standards and rules at all times to ensure a secure and safe work environment. Physical Requirements: Must be able to stand for extended periods of time, with frequent walking, bending, and crouching required. Use of hands, fingers, and arms is necessary for the completion of duties. Flexible Scheduling: Due to the business demands of the hospitality industry, employees may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Hours may vary depending on business needs. Work Environment: The hotel provides guest services 24 hours a day, 7 days a week, and employees must be adaptable to various shifts, including weekends, night shifts, and holidays. Physical Demands: Must meet the physical demands required for the role, with reasonable accommodations made where needed. QUALIFICATIONS Experience: At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred. Communication Skills: Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees. Mathematical Skills: Ability to calculate amounts and apply basic addition, subtraction, and multiplication. Analytical Skills: Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes. Flexibility: Must be flexible with scheduling to accommodate business needs.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Thank departing guests, verify accurate billing, and encourage return visits. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Ability to independently work during overnight hours About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION Join our team as a Night Auditor at Hyatt House Evanston. This position is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours. Serving as the Manager on Duty during the hours of 11 PM to 7 AM, ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services: Check in and check out guests with a focus on accuracy and customer service. Account Management: Post charges and payments to guest accounts, ensuring all transactions are accurate. Audit and Reconciliation: Reconcile guest service agents' paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor. Room & Tax Posting: Post room and tax charges and ensure departing folios are printed and distributed to guest rooms. Gift Shop & Banquet Reconciliation: Reconcile and balance all gift shop paperwork. Complete the spreadsheet for banquet event orders and post accordingly. System Maintenance: Run the close day on the computer system, run backups, and generate night audit reports for accounting and management. Communication: Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information. Department Logbook: Maintain the front desk logbook to enhance communication between shifts and management. Safety Standards: Practice written safety standards and rules at all times to ensure a secure and safe work environment. Physical Requirements: Must be able to stand for extended periods of time, with frequent walking, bending, and crouching required. Use of hands, fingers, and arms is necessary for the completion of duties. Flexible Scheduling: Due to the business demands of the hospitality industry, employees may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Hours may vary depending on business needs. Work Environment: The hotel provides guest services 24 hours a day, 7 days a week, and employees must be adaptable to various shifts, including weekends, night shifts, and holidays. Physical Demands: Must meet the physical demands required for the role, with reasonable accommodations made where needed. QUALIFICATIONS Experience: At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred. Communication Skills: Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees. Mathematical Skills: Ability to calculate amounts and apply basic addition, subtraction, and multiplication. Analytical Skills: Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes. Flexibility: Must be flexible with scheduling to accommodate business needs.

Night Auditor - PT - (250002SH) Description Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We're searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Part Time Night Auditor at Timber Ridge Lodge & Waterpark, you will provide efficient, courteous and quality service to guests during this third shift position, in addition to driving timely reporting of resort revenues and settlements while ensuring records and databases stay accurate and up to date. Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds. What will you be doing? · Performs front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management. · Responsible for a working knowledge of the property management system (SMS Host) and all point of sales systems (SMS POS and SMS Touch). · Post and verify that room, tax and resort fee have been run on all occupied rooms; check and balance all food and beverage systems. · Receives and resolves guest's complaints and provides information within scope of authority. · Completes shift checklist. · Monitors front desk areas for safety, security, and appearance and reports any injuries, accidents or problems as necessary. · Works with housekeeping and maintenance departments to assess room status for cleanliness, maintenance and any repair work. · Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy. · Perform other duties as assigned. What do you bring to the role?· High School or equivalent. · 6+ months previous work experience in a guest service position required, preferably within the hospitality industry. · Able to work independently, has good judgment, problem solving, and decision-making skills. Organization and time management skills. · Service oriented. · Good oral and written communication towards guests, supervisors, peers, and/or subordinates. · Able to guide, direct, and motivate others. · Must have basic to advanced knowledge of Microsoft Excel, word, and Outlook programs. · Quick learner in a fast paced environment. What's in it for you?· A free, well-balanced meal every shift· Discounted gym membership· Room discounts at Marcus Hotels & Resorts· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· Free parking· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another· Early wage access· Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match· And more!About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Timber Ridge Lodge & Waterpark is an equal opportunity employer. Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Timber Ridge Lodge 7020 Grand Geneva Way PO Box 880 Lake Geneva 53147Job: Front OfficeJob Posting: Dec 5, 2025, 7:59:11 PM

Job Details Comfort Suites - O'Hare - Schiller Park, IL Full Time None $15.00 - $17.00 Hourly None Graveyard Hospitality - HotelDescription SUMMARY: The Night Audit is primarily responsible for auditing daily revenues for accuracy the hotel. S/he is responsible for maintaining an efficient and effective flow of information with guests, Team Members, managers, housekeeping, and other departments within the hotel. Shift Schedule: 11 PM to 7:00 AM... Must be able to work weekends and Holidays. ESSENTIAL FUNCTIONS Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts. Complete and transmit daily management and accounting reports and supporting documents. Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Act as Manager on Duty. Bring passion and delight to your guests and peers. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Resolve guest complaints to ensure satisfaction. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Adhere to hotel requirements Other duties as assigned Qualifications EXPERIENCE & EDUCATION: High school diploma or equivalent Some college preferred Previous front office experience preferred Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Two years customer service experience Basic computer, telephone, and math skills Strong command of English Other languages helpful JOB REQUIRMENTS: Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette Must be able to read, write and speak English Must have basic computer skills Must have working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Ability to assist with the design and preparation of statistical reports and presentations Assumes responsibility for personal growth and development Must have a passion for creating an exceptional experience for all guests Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. WORKING CONDITIONS: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 25 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements consistent with office work Must be able to frequently handle office supplies and equipment to maintain the facility

Guest Service Representative Night Audit Starting Salary Range: $19.00-$20.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part Time Shift: Full-time overnight position (10 PM - 6 AM) requiring open availability, including weekends and holidays Application Deadline: September 14, 2025 Lee abajo para ver en español. Do you enjoy working independently and have a knack for balancing both customer service and financial tasks? Are you a night owl who prefers working overnight shifts? We're looking for a Night Auditor to join our hotel team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Balance and audit daily transactions to ensure accuracy. Serve as the main point of contact for guests during overnight hours, providing exceptional customer service. Process check-ins, check-outs, and handle guest inquiries or requests. Prepare and run daily financial reports, ensuring all transactions are properly recorded. Assist with security checks, ensuring a safe environment for guests and staff We're Looking For: Strong attention to detail and ability to handle financial records accurately. A friendly and professional demeanor, with excellent customer service skills. Ability to work independently and manage multiple tasks during overnight hours. Basic computer skills and familiarity with hotel management software is a plus. Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Te gusta trabajar de forma independiente y tienes facilidad para equilibrar tanto el servicio al cliente como las tareas financieras? Prefieres trabajar en turnos nocturnos? ¡Estamos buscando un Auditor Nocturno para unirse a nuestro equipo de hotel! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibles para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Auditar y equilibrar las transacciones diarias para asegurar su precisión. Ser el principal punto de contacto para los huéspedes durante el turno nocturno, brindando un servicio al cliente excepcional. Procesar check-ins, check-outs y manejar consultas o solicitudes de los huéspedes. Preparar y generar informes financieros diarios, asegurando que todas las transacciones estén correctamente registradas. Asistir en controles de seguridad, asegurando un ambiente seguro para los huéspedes y el personal. Lo que buscamos: Gran atención al detalle y capacidad para manejar registros financieros con precisión. Una actitud amigable y profesional, con excelentes habilidades de servicio al cliente. Capacidad para trabajar de forma independiente y gestionar múltiples tareas durante las horas nocturnas. Conocimientos básicos de informática y familiaridad con software de gestión hotelera es una ventaja. Experiencia previa como auditor nocturno o en un rol financiero es un plus, pero estamos dispuestos a capacitar a la persona adecuada. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Benefits / Perks Flexible Scheduling Career Advancement Opportunities within IHG-branded hotels Competitive Compensation Supportive Team Environment Training and Development Programs Job Summary Holiday Inn Brookfield, WI is seeking a detail-oriented, reliable Night Auditor to provide exceptional overnight guest service while completing essential accounting and audit duties. This position plays a key role in ensuring smooth overnight operations, accurate financial reporting, and a safe, welcoming environment for all guests. The Night Auditor handles late check-ins, responds to guest needs throughout the night, balances daily financial transactions, prepares end-of-day reports, and maintains compliance with IHG brand standards. Strong multitasking abilities, accuracy, and professionalism are essential. Your goal is to provide outstanding guest care while ensuring all night audit tasks are completed precisely and on time. Key Responsibilities Greet and assist guests during overnight hours with friendly, professional service. Manage check-in and check-out processes using the hotels PMS system accurately. Perform nightly accounting tasks, including posting charges, reconciling accounts, and balancing room revenue. Prepare and distribute required night audit and financial reports per IHG guidelines. Monitor hotel safety and security, conduct property walks, and follow emergency procedures when necessary. Answer phones, respond to guest inquiries, and handle reservations and modifications. Coordinate with housekeeping and morning staff regarding room status and guest needs. Ensure lobby and front desk areas remain clean, organized, and welcoming. Adhere to IHG brand standards, policies, and quality expectations at all times. Qualifications Previous night audit or hotel front desk experience preferred; accounting or cash-handling experience a plus. Strong attention to detail, accuracy, and time management. Comfortable working independently with minimal supervision. Excellent communication and problem-solving skills. Proficient in English; additional languages beneficial. Strong computer literacy and ability to learn PMS/IG systems. Able to stand for extended periods and lift up to 30 lbs. Reliable and punctual with a professional demeanor.

SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Responsible for basic accounting functions required by this role. PRIMARY DUTIES AND ACCOUNTABILITIES Audit and balances reports from the daily shift. Schedules guest's wake up calls for the following day. Verifies all credit card transactions are properly processed, all guest folios are balanced out and cash payments are recorded. Completes any reports or projects assigned by management/ supervisor. Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received. Balances/verifies all monetary transactions in the appropriate accounts. Ensures that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Guest Service Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and distributes reports to all management and relevant staff. Reports any maintenance, security, or safety issues to the appropriate staff. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE High School Diploma or GED required. Previous front desk experience highly preferred. Prior experience using Windows based software including Microsoft Word, Excel, and Outlook highly preferred. Excellent organizational and prioritization skills. Ability to work well and collaborate with others. Ability to work overnight. Superior customer service skills. Excellent communication skills. May be required to stand for an extended period of time. Able to work a flexible schedule (weekends and holidays). Must be available for training during the day/evening shift for at least one week, when hired, prior to moving to overnight shift Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Holidays Night shift Overnight shift Weekends as needed Ability to Commute: Schaumburg, IL 60173 (Required) If offered, employment is contingent on cleared Background check.

Description: The Hampton Inn Brookfield/Milwaukee is looking for a full-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. The Job A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions. Job Duties Include: Perform nightly balancing duties Process daily paperwork Complete shift reports Provide guests with excellent service throughout the night Occasionally tidy up the lobby and take out the trash What would make me successful in this role? Affinity for working independently Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days Company-Paid Life and AD&D Insurance and Long-term Disability Flexible Spending/Dependent Care Account Short-term Disability & Accident plans Employee Assistance Program 401(k) Retirement Plan with company match Paid Vacation - up to 10 days per year Paid Sick time - up to 5 days per year 7 paid Holidays per year Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements: Required Skills & Experience Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION Join our team as a Night Auditor at Hyatt House Evanston. This position is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours. Serving as the Manager on Duty during the hours of 11 PM to 7 AM, ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services: Check in and check out guests with a focus on accuracy and customer service. Account Management: Post charges and payments to guest accounts, ensuring all transactions are accurate. Audit and Reconciliation: Reconcile guest service agents' paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor. Room & Tax Posting: Post room and tax charges and ensure departing folios are printed and distributed to guest rooms. Gift Shop & Banquet Reconciliation: Reconcile and balance all gift shop paperwork. Complete the spreadsheet for banquet event orders and post accordingly. System Maintenance: Run the close day on the computer system, run backups, and generate night audit reports for accounting and management. Communication: Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information. Department Logbook: Maintain the front desk logbook to enhance communication between shifts and management. Safety Standards: Practice written safety standards and rules at all times to ensure a secure and safe work environment. Physical Requirements: Must be able to stand for extended periods of time, with frequent walking, bending, and crouching required. Use of hands, fingers, and arms is necessary for the completion of duties. Flexible Scheduling: Due to the business demands of the hospitality industry, employees may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Hours may vary depending on business needs. Work Environment: The hotel provides guest services 24 hours a day, 7 days a week, and employees must be adaptable to various shifts, including weekends, night shifts, and holidays. Physical Demands: Must meet the physical demands required for the role, with reasonable accommodations made where needed. QUALIFICATIONS Experience: At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred. Communication Skills: Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees. Mathematical Skills: Ability to calculate amounts and apply basic addition, subtraction, and multiplication. Analytical Skills: Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes. Flexibility: Must be flexible with scheduling to accommodate business needs.

Job Details Entry Comfort Suites - O'Hare - Schiller Park, IL Full-Time/Part-Time None $16.00 - $16.00 Hourly None Any Hospitality - HotelDescription Overnight (11 pm to 7 am) Positions Available Drives minibus, van, or lightweight truck to transport guests, clients, or company personnel by performing the following duties. ESSENTIAL FUNCTIONS Drives vehicle from individual or central loading area to O'Hare Airport and near buy destinations according to assigned schedule. Assists passengers into and out of vehicle. Assist with loading and unloading baggage. Operates radio or similar device to communicate with base station or other vehicles to report status of service. Cleans and services vehicle with fuel, lubricants, and accessories. Keeps records of trips and behavior of passengers. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Resolve guest complaints to ensure satisfaction. Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts. Complete and transmit daily management and accounting reports and supporting documents. Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Act as Manager on Duty. Bring passion and delight to your guests and peers. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Adhere to hotel safety standards. Perform other duties and handle projects as assigned by Manager. Assist other departmental craft workers as required. Perform all duties required as Fire Alarm Response Team. Participate in OSHA/Safety programs within the hotel through awareness in every day job functions and participate on the Hotel's Emergency Evacuation Team Qualifications SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be willing to work overnight. Must be able to carry 50 lbs to assist with luggage. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must have the required license (Illinois) Job Types: Full-time, Part-time

Guest Service Representative Night Audit Starting Salary Range: $19.00-$20.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Application Deadline: October 30, 2025 Lee abajo para ver en español. Do you enjoy working independently and have a knack for balancing both customer service and financial tasks? Are you a night owl who prefers working overnight shifts? We're looking for a Night Auditor to join our hotel team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Balance and audit daily transactions to ensure accuracy. Serve as the main point of contact for guests during overnight hours, providing exceptional customer service. Process check-ins, check-outs, and handle guest inquiries or requests. Prepare and run daily financial reports, ensuring all transactions are properly recorded. Assist with security checks, ensuring a safe environment for guests and staff We're Looking For: Strong attention to detail and ability to handle financial records accurately. A friendly and professional demeanor, with excellent customer service skills. Ability to work independently and manage multiple tasks during overnight hours. Basic computer skills and familiarity with hotel management software is a plus. Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Te gusta trabajar de forma independiente y tienes facilidad para equilibrar tanto el servicio al cliente como las tareas financieras? Prefieres trabajar en turnos nocturnos? ¡Estamos buscando un Auditor Nocturno para unirse a nuestro equipo de hotel! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibles para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Auditar y equilibrar las transacciones diarias para asegurar su precisión. Ser el principal punto de contacto para los huéspedes durante el turno nocturno, brindando un servicio al cliente excepcional. Procesar check-ins, check-outs y manejar consultas o solicitudes de los huéspedes. Preparar y generar informes financieros diarios, asegurando que todas las transacciones estén correctamente registradas. Asistir en controles de seguridad, asegurando un ambiente seguro para los huéspedes y el personal. Lo que buscamos: Gran atención al detalle y capacidad para manejar registros financieros con precisión. Una actitud amigable y profesional, con excelentes habilidades de servicio al cliente. Capacidad para trabajar de forma independiente y gestionar múltiples tareas durante las horas nocturnas. Conocimientos básicos de informática y familiaridad con software de gestión hotelera es una ventaja. Experiencia previa como auditor nocturno o en un rol financiero es un plus, pero estamos dispuestos a capacitar a la persona adecuada. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Responsible for basic accounting functions required by this role. PRIMARY DUTIES AND ACCOUNTABILITIES Audit and balances reports from the daily shift. Schedules guest's wake up calls for the following day. Verifies all credit card transactions are properly processed, all guest folios are balanced out and cash payments are recorded. Completes any reports or projects assigned by management/ supervisor. Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received. Balances/verifies all monetary transactions in the appropriate accounts. Ensures that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Guest Service Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and distributes reports to all management and relevant staff. Reports any maintenance, security, or safety issues to the appropriate staff. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE High School Diploma or GED required. Previous front desk experience highly preferred. Prior experience using Windows based software including Microsoft Word, Excel, and Outlook highly preferred. Excellent organizational and prioritization skills. Ability to work well and collaborate with others. Ability to work overnight. Superior customer service skills. Excellent communication skills. May be required to stand for an extended period of time. Able to work a flexible schedule (weekends and holidays). Must be available for training during the day/evening shift for at least one week, when hired, prior to moving to overnight shift Job Types: Full-time, Part-time Pay: From $16.00 Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Holidays Night shift Overnight shift Weekends as needed Ability to Commute: Des Plaines, IL 60018 (Required) If offered, employment is contingent on cleared Background check.

Night Auditor Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION Join our team as a Night Auditor at Hyatt House Evanston. This position is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours. Serving as the Manager on Duty during the hours of 11 PM to 7 AM, ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services: Check in and check out guests with a focus on accuracy and customer service. Account Management: Post charges and payments to guest accounts, ensuring all transactions are accurate. Audit and Reconciliation: Reconcile guest service agents' paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor. Room & Tax Posting: Post room and tax charges and ensure departing folios are printed and distributed to guest rooms. Gift Shop & Banquet Reconciliation: Reconcile and balance all gift shop paperwork. Complete the spreadsheet for banquet event orders and post accordingly. System Maintenance: Run the close day on the computer system, run backups, and generate night audit reports for accounting and management. Communication: Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information. Department Logbook: Maintain the front desk logbook to enhance communication between shifts and management. Safety Standards: Practice written safety standards and rules at all times to ensure a secure and safe work environment. Physical Requirements: Must be able to stand for extended periods of time, with frequent walking, bending, and crouching required. Use of hands, fingers, and arms is necessary for the completion of duties. Flexible Scheduling: Due to the business demands of the hospitality industry, employees may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Hours may vary depending on business needs. Work Environment: The hotel provides guest services 24 hours a day, 7 days a week, and employees must be adaptable to various shifts, including weekends, night shifts, and holidays. Physical Demands: Must meet the physical demands required for the role, with reasonable accommodations made where needed. QUALIFICATIONS Experience: At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred. Communication Skills: Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees. Mathematical Skills: Ability to calculate amounts and apply basic addition, subtraction, and multiplication. Analytical Skills: Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes. Flexibility: Must be flexible with scheduling to accommodate business needs.