Front Desk Representative
Night Auditor Job 19 miles from Kent
Job Title: Workplace Experience Coordinator
Duration: 6 months (Contract to hire)
Shift: 9:00 a.m. to 6:00 p.m. Monday through Friday
Resource's typical working day:
Split between desk work and physical work
Setting up event spaces
Answering emails
Managing the Slack channel
Doing building rounds to ensure supplies and refreshments are fully stocked
See job description for more details
Qualifications:
2 years
H.S. Diploma or GED
System proficiency
Messaging system knowledge preferred
Microsoft Office Suite
Must have
Good communication skills
Ability to move and lift up to 40 lbs.
Ability to move around the campus
Good customer service
Good understanding of technology - Computer/Mobile
Nice to have
Experience with SharePoint
Knowledge of work order system
iPhone knowledge
Night Auditor
Night Auditor Job 19 miles from Kent
City, State:Seattle, Washington$23 per hour.
The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work.
Maintain cashiering responsibilities as per Front Office procedures.
Maintain Front Office computer system operation.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures.
Maintain proper record keeping (i.e., log books, etc.).
Be familiar with all policies and house rules.
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other employees during entire shift.
Have a working knowledge of security procedures.
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Prepare and distribute the Daily Flash Report.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
EDUCATION AND EXPERIENCE REQUIREMENTS:
A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred.
What to Expect
Be part of a cohesive team with opportunities to build a successful career.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Night Auditor
Night Auditor Job 16 miles from Kent
**Additional Information** Pay: $27.10/hour plus $1.00 overnight shift differential **Job Number** 25006501 **Job Category** Finance & Accounting **Location** W Bellevue, 10455 NE 5th Place, Bellevue, Washington, United States, 98004VIEW ON MAP (***************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $27.10 to $27.10 per hour and a shift differential pay of $1.00 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Night Auditor (Part Time) - Hampton Inn & Suites Seattle Federal Way
Night Auditor Job 8 miles from Kent
Starting Wage: $20\.60/hour A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?**
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
+ Ensure credit card system reconciles to daily transaction lists
+ Schedule, assign daily work, inform and train team members
+ Monitor, observe and assist in evaluating team member performance
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking \#2 Best Company To Work For in the U\.S\.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
·Medical Insurance Coverage - _for you and your family_ \.
·Vision, dental, life and disability insurance
·Mental Health Resources
·Best\-in\-Class Paid Time Off \(PTO\) - you will accrue up to 144 hours per year\.
·Supportiveparental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program\. Our team members receive benefits up to Washington State's maximum threshold per week\. Hilton will then "top this up" to the weekly ABBR \(Annual Benefit Base Rate\)\.
·Go Hilton travel discount program: 100 nights of discounted travel per calendar year
·Matching 401\(k\)
·Debt\-free education: Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
_·_ _Access to your pay when you need it through DailyPay_
**Other Compensation**
·Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Night Auditor \(Part Time\) \- Hampton Inn & Suites Seattle Federal Way_
**Location:** _null_
**Requisition ID:** _HOT0B9HF_
**EOE/AA/Disabled/Veterans**
Night Auditor
Night Auditor Job 16 miles from Kent
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $27.10 to $27.10 per hour and a shift differential pay of $1.00 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Auditor
Night Auditor Job 16 miles from Kent
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $27.10 to $27.10 per hour and a shift differential pay of $1.00 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Auditor
Night Auditor Job 28 miles from Kent
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit *********************
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position Summary
$22.00 per hour
The role of Night Audit Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.
To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.
Ensuring accurate and timely recording and reporting of all property receipts
Following cash handling procedures as outlined by the accounting department
Collecting payment at check out and provides change for guests as needed
Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills
Preparing all computer systems for the following day
Ensuring accurate and timely backup of files / tapes are maintained on a daily basis
Preparing, balances, posts, and distributes all necessary reports on a daily basis
Interacting with all in a professional manner, assisting other departments with necessary information
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirement/Skills
Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment
Experience in Opera system preferred
Proficient in math with ability to make accurate mathematical calculations
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator
Strong verbal, written and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Must be available to work over night
Ability to work a flexible schedule including , holidays, and weekends
Working knowledge of computer and math skills.
Physical Demands
Ability to stand, stoop or bend for entire shift
Ability to lift up to 20 pounds
Other Information
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times
his position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
Night Auditor
Night Auditor Job 19 miles from Kent
US: The Springhill Suites by Marriott Seattle Downtown/South Lake Union, managed by Moody National Management LP, is looking for Night Auditors to join our team.
YOU: You're a night owl who loves working with numbers. You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime. You can instantly build rapport and make a difference in someone's life in just one interaction.
ALSO: For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match.
MOST IMPORTANTLY: We are offering career opportunities, not just jobs. If you are scared, or feel you don't have the qualifications, apply anyway! We don't hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need.
LAST THING: Don't ignore this opportunity. Apply Now!
The Night Auditor will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure compliance with Moody National and hotel policies and procedures in order to prevent fraud/theft; provide check-in/check-out services to desk during night hours, as necessary.
Essential Functions:
• Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures; reset all registers to ensure accurate and timely information; balance and close all bank ticket codes, daily.
• Accurately audit, balance and prepare, verify and report on Room information to provide rooms management with overall performance information.
• Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accommodate guest requests when possible within policies/procedures; may assist guests with luggage as needed.
• Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints regarding basic housekeeping and maintenance issues personally, escalate issues as necessary or report to other departments for resolution.
• Carry guests luggage
• Deliver express check-out documents.
• Maintain complimentary food & beverage station.
• Assist with breakfast set-up as needed.
• Accurately complete and enter reservation calls in the reservation system.
• Accurately complete any logs/reports as specified by management.
• Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
• Other duties as assigned by management.
Job Specifications:
• Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.
• Excellent interpersonal, written/verbal communication and telephone etiquette skills.
• Intermediate proficiency with Front Desk computer systems
• Excellent command of the English language; second language proficiency desirable.
• Ability to compile mathematical facts and figures.
• Excellent time management skills and ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Exceptional problem solving skills
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Ability to work well in a team environment
• Ability to follow corporate standards and procedures
Experience and Education Requirements:
• High School education or equivalent work experience.
• 1+ years of experience in a hotel environment.
• 1+ years of experience in an accounting related position is highly desirable.
• Minimum training required per year as assigned by the company
• Any additional training required by manager
Work Environment:
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• This is a full-time position. Overtime may be required occasionally.
• Work days and work hours may vary.
• This position works indoors.
Night Auditor
Night Auditor Job In Kent, WA
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
TownePlace Suites Seattle Southcenter, WA
Overview
Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily
Hourly Wage Range $20.55-$21.17
Responsibilities
Review daily transactions and checklists for completion and accuracy.
Ensure all guests are served promptly and courteously.
Apply problem solving skills to resolve guest issues to their satisfaction.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Ensure emergency notification procedures are followed in the event of issues taking place overnight.
Communicate effectively between all shifts and departments.
Prepare and complete breakfast setup to set the tone for day.
Qualifications Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays.
Night Auditor
Night Auditor Job 19 miles from Kent
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred.
If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
PT Night Auditor
Night Auditor Job 19 miles from Kent
City, State:Seattle, Washington$22.50 per hour
The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work.
Maintain cashiering responsibilities as per Front Office procedures.
Maintain Front Office computer system operation.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures.
Maintain proper record keeping (i.e., log books, etc.).
Be familiar with all policies and house rules.
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other employees during entire shift.
Have a working knowledge of security procedures.
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Prepare and distribute the Daily Flash Report.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
EDUCATION AND EXPERIENCE REQUIREMENTS:
A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred.
What to Expect
Be part of a cohesive team with opportunities to build a successful career.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Night Auditor
Night Auditor Job 40 miles from Kent
Night Auditor is handles the requests and transactions of the hotel guests. Generate and distribute reports as required. Responsible for the overall condition of the hotel during the night.
Essential Functions
Verify each front desk shift's transactions.
Post room/suite and tax charges to all guest folios.
Process credit card transactions.
Finalize transactions completed during the day.
Create and/or print required reports.
File or transmit reports, as directed.
Analyze reports as directed.
Verify and prepare registration cards for arriving guests.
Prepare folios for departing guests.
Know hotel phone system, transfer calls, and take messages for guests, as well as hotel staff.
Take, modify, and cancel guest reservations.
Verify, balance and review hotel room/suite availability.
Check in/out guests. Verify departure dates and offer to make future reservations.
Post phone charges, valet charges and other miscellaneous charges to guest accounts.
Administer guest payment policies.
Responsible for shift cash transactions.
Follow proper key control procedures for issued keys.
Administer guest safe deposit boxes.
Courteously accommodate special requests of guests and be prepared to answer guest questions regarding local area facilities.
Assist setup of complimentary breakfast and coffee availability in lobby, and stock market.
Practice safe work habits.
Coordinate with other departments to fulfill guest special requests.
Communicate hotel facilities and services to guests at check-in.
Communicate to your supervisor in writing any and all requests, problems, and/or opportunities that may arise.
Notify Housekeeping and Maintenance of any reported problems with suites or grounds.
Know and follow hotel emergency procedures.
Attend and participate in monthly department meetings
During any Health Emergency (i.e. Covid19 pandemic), all employees are required to wear proper Personal Protective Equipment (PPE) according to Federal, State or Local mandate, Brand standards or hotel policy.
During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
Carry out any reasonable request by Management.
Night Auditor
Night Auditor Job 19 miles from Kent
Job Responsibilities:
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjusts billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability/inventory management, and guests' accounts.
Performs bookkeeping activities, such as running reports and posting payments to guest folios.
Records guest comments or complaints, referring customers to General Manager as necessary.
Contacts head room attendant or maintenance staff when guests report problems.
Responds to emergency situations.
Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, and stairways to WoodSpring standards.
Assist guests checking in or out as directed by the General Manager.
Keeps store rooms in clean, safe, and organized condition at all times.
Assists other employees in completing their respective duties to achieve guest ready rooms, public areas, and outstanding customer service.
Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits.
Completes night audit entry.
Works in laundry room area loading and unloading washers and dryers and folding items.
Notifies General Manager or Maintenance Technician of any major repairs.
Provides inventory management to ensure property is equipped with necessary parts and supplies.
Serves as Manager-on-Duty in General Manager and/or Lead GSR absence.
Inspects/stocks housekeeping carts for service preparedness.
Inspects rooms for guest readiness.
Consists of a combination of regular desk scheduled hours and on-call hours. Covers on call duties during closed desk hours and responds to guest emergencies, check ins or other service requests.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
High school diploma or equivalent.
Prior guest service experience in a hotel is preferred.
Must have computer skills; the ability to access and accurately input information into a computer system.
Must maintain a professional appearance and demeanor.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.
Night Auditor
Night Auditor Job 19 miles from Kent
The La Quinta Inn Seattle SeaTac Airport is seeking an enthusiastic individual to take on the Front Desk Night Auditor position. This position is a high-volume hotel guest contact position that requires attention to detail, strong listening abilities, problem solving, multitasking and efficient organization. As a professional Front Desk Night Auditor it is crucial to work with a positive and guest focused mindset. This hotel position is an essential team member in assisting our hotel guests have the highest quality experience and representation while staying in our hotel facilities. This job is an over-night scheduled position and while still having interactions with guests throughout the night occurs, this position is more of the time spent with paperwork, detail analysis and data entry.
Pay Rate: $20.67
Benefits
40 hours of paid time off after 90 days of employment.
Washington Sick time after 90 days of employment.
Medical, Dental & Vision insurance available after 60 days of employment.
Hotel Brand travel discounts for employee and friends & family.
JOB COMPETENCY:
To perform the job successfully, an individual should demonstrate the following items below with at minimum satisfactory performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Assist guests with hotel reservations, registration and billing
• Use cash drawer accurately and efficiently; keep cash drawer balanced using company policy
• Assist guests promptly and accurately with questions, complaints or requests
• Assist in maximizing company revenue by securing reservations and sales using hotel strategies
• Manage one's time with minimal supervision in order to meet productivity standards
• Accurately, compute, classify, and record numerical data to keep financial records complete
• Perform any combination of routine calculating, posting, adjusting and verifying duties to obtain primary financial data for use in maintaining guest account records
• Assist in securely closing down and re-opening areas of hotel based off of schedule
• Prepare various reports/paperwork for management
• Ensure all guest problems are attended to and resolved within reason and in a timely manner
• Assist with package or luggage storage and delivery if requested
• Analyze and organize guest reservations for current day and future arrivals
• Analyze reservations for special requests, reservation errors and make corrections as needed
• Answering hotel phones promptly and professionally; route calls properly internally and externally of the hotel; schedule wake-up calls
• Make coffee for guests throughout the day as needed
• Stock and replenish inventory and items continuously throughout shift as needed
• Complete daily checklists, organize paperwork and efficiently print necessary documents
• Check-in guests securely using all confidentiality, identification and credit policies
• Understand the operation of the property management system
• Provide guests general information concerning hotels facilities, functions, local attractions, contact info, directions to and from desired locations
• Assist with hotel events when in need to assure guest satisfaction
• Be proficient with property security, key control procedures, as well as fire, flood and weather-related safety procedures
• Complete all paperwork necessary for front desk operations including but not limited to: registration cards, folios, credit card authorization forms, cash reports, room reports, etc.
• Maintain cleanliness and order to the front office areas and lobby area
• Communicates accurate information to other departments such as such as house counts, room status, guest service requirements, workorders, etc.
• Maintain confidentiality of proprietary information; protect company assets
• Frequent contact with hotel guests and employees. Contact with vendors and or supplies
• Receive and sign for packages delivered to hotel
• Complete any hotel related task requested by direct manager or General manager
SCHEDULE REQUIREMENTS: The best candidates will need to have flexible availability to work shifts that vary. This position includes working night audit shifts and day or evening shifts that may be extended hours depending on company needs. This position also includes working weekends and holidays.
EDUCATION / TRAINING / SKILLS MINIMUM REQUIREMENTS:
• Safety & Security Focused: Observes safety and security procedure; reports potentially unsafe conditions; uses equipment and materials properly. Able to pass Criminal Background Check & Drug Screening.
• High School Diploma or Equivalent
• Excellent Communication: Ability to communicate clearly, effectively and positively both written and verbally
• Software /Computer Skills: Ability to proficiently type and operator office computer applications, hotel operating system and point of sale system
• Teamwork: Ability to work efficiently and unified with co-workers and other departments
• Attendance/Punctuality: Is consistently at work and on time
• Problem Solving: Efficiently identifies and resolves problems with the most reasonable solution
• Customer Service: Responds promptly to customer needs; responds to requests for assistance
• Diversity: Shows respect and sensitivity for cultural differences; promotes a harassment free environment
• Accurate Cash/Card Handling: Properly handles all cash or card transactions using the required point of sale system; accurately counts and balances assigned cash drawer
• Professionalism: Follows policies and procedures including but not limited to, dress code policies; courteous and respectful verbiage; respect for others including guests and co-workers
• Adaptability: Adapts frequent changes, delays, or unexpected events
• Dependability: Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan; meets productivity standards
• Initiative: Asks for and offers help when needed
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently
• Quality Focused: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality
ESSENTIAL PHYSICAL FUNCTIONS: Must be able to walk, stand and bend for extended periods of time. Must be physically able to grasp, grip, pull, push, twist, turn and lift boxes or equipment, which average around 25-30 pounds each and 50 pounds or more with assistance.
Night Auditor
Night Auditor Job 19 miles from Kent
The La Quinta Inn Seattle SeaTac Airport is seeking an enthusiastic individual to take on the Front Desk Night Auditor position. This position is a high-volume hotel guest contact position that requires attention to detail, strong listening abilities, problem solving, multitasking and efficient organization. As a professional Front Desk Night Auditor it is crucial to work with a positive and guest focused mindset. This hotel position is an essential team member in assisting our hotel guests have the highest quality experience and representation while staying in our hotel facilities. This job is an over-night scheduled position and while still having interactions with guests throughout the night occurs, this position is more of the time spent with paperwork, detail analysis and data entry.
Pay Rate: $20.67
Benefits
40 hours of paid time off after 90 days of employment.
Washington Sick time after 90 days of employment.
Medical, Dental & Vision insurance available after 60 days of employment.
Hotel Brand travel discounts for employee and friends & family.
JOB COMPETENCY:
To perform the job successfully, an individual should demonstrate the following items below with at minimum satisfactory performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Assist guests with hotel reservations, registration and billing
• Use cash drawer accurately and efficiently; keep cash drawer balanced using company policy
• Assist guests promptly and accurately with questions, complaints or requests
• Assist in maximizing company revenue by securing reservations and sales using hotel strategies
• Manage one's time with minimal supervision in order to meet productivity standards
• Accurately, compute, classify, and record numerical data to keep financial records complete
• Perform any combination of routine calculating, posting, adjusting and verifying duties to obtain primary financial data for use in maintaining guest account records
• Assist in securely closing down and re-opening areas of hotel based off of schedule
• Prepare various reports/paperwork for management
• Ensure all guest problems are attended to and resolved within reason and in a timely manner
• Assist with package or luggage storage and delivery if requested
• Analyze and organize guest reservations for current day and future arrivals
• Analyze reservations for special requests, reservation errors and make corrections as needed
• Answering hotel phones promptly and professionally; route calls properly internally and externally of the hotel; schedule wake-up calls
• Make coffee for guests throughout the day as needed
• Stock and replenish inventory and items continuously throughout shift as needed
• Complete daily checklists, organize paperwork and efficiently print necessary documents
• Check-in guests securely using all confidentiality, identification and credit policies
• Understand the operation of the property management system
• Provide guests general information concerning hotels facilities, functions, local attractions, contact info, directions to and from desired locations
• Assist with hotel events when in need to assure guest satisfaction
• Be proficient with property security, key control procedures, as well as fire, flood and weather-related safety procedures
• Complete all paperwork necessary for front desk operations including but not limited to: registration cards, folios, credit card authorization forms, cash reports, room reports, etc.
• Maintain cleanliness and order to the front office areas and lobby area
• Communicates accurate information to other departments such as such as house counts, room status, guest service requirements, workorders, etc.
• Maintain confidentiality of proprietary information; protect company assets
• Frequent contact with hotel guests and employees. Contact with vendors and or supplies
• Receive and sign for packages delivered to hotel
• Complete any hotel related task requested by direct manager or General manager
SCHEDULE REQUIREMENTS: The best candidates will need to have flexible availability to work shifts that vary. This position includes working night audit shifts and day or evening shifts that may be extended hours depending on company needs. This position also includes working weekends and holidays.
EDUCATION / TRAINING / SKILLS MINIMUM REQUIREMENTS:
• Safety & Security Focused: Observes safety and security procedure; reports potentially unsafe conditions; uses equipment and materials properly. Able to pass Criminal Background Check & Drug Screening.
• High School Diploma or Equivalent
• Excellent Communication: Ability to communicate clearly, effectively and positively both written and verbally
• Software /Computer Skills: Ability to proficiently type and operator office computer applications, hotel operating system and point of sale system
• Teamwork: Ability to work efficiently and unified with co-workers and other departments
• Attendance/Punctuality: Is consistently at work and on time
• Problem Solving: Efficiently identifies and resolves problems with the most reasonable solution
• Customer Service: Responds promptly to customer needs; responds to requests for assistance
• Diversity: Shows respect and sensitivity for cultural differences; promotes a harassment free environment
• Accurate Cash/Card Handling: Properly handles all cash or card transactions using the required point of sale system; accurately counts and balances assigned cash drawer
• Professionalism: Follows policies and procedures including but not limited to, dress code policies; courteous and respectful verbiage; respect for others including guests and co-workers
• Adaptability: Adapts frequent changes, delays, or unexpected events
• Dependability: Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan; meets productivity standards
• Initiative: Asks for and offers help when needed
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently
• Quality Focused: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality
ESSENTIAL PHYSICAL FUNCTIONS: Must be able to walk, stand and bend for extended periods of time. Must be physically able to grasp, grip, pull, push, twist, turn and lift boxes or equipment, which average around 25-30 pounds each and 50 pounds or more with assistance.
Night Auditor
Night Auditor Job 5 miles from Kent
Hotel Night Auditor /Overnight Shift /Front Desk Agent
Isn't it time to work somewhere you love that is fun, exciting, and rewarding?
We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. Our hotel has an opening with the front desk and we are looking for the best candidate. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule.
Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care.
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. This job has great upward potential, benefits, monthly bonuses, 401(k), and the opportunity to cross-train in other departments, and competitive pay increases based on performance. Paid Vacation time and sick pay.
Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department
Knows room locations, types of rooms available, and room rates
Registers arriving guests and assigns rooms
Coordinates guest room maintenance work with the engineering and maintenance division
Takes same-day reservations and future reservations when necessary. Knows cancellation procedures
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
Process laundry (wash, dry, fold) to re-stock for the next housekeeping day
Reports any unusual occurrences or requests to the manager
Manages and resolves all guest complaints in a professional and courteous manner
Processes guest check-outs and handles monetary transactions
Maintains a high level of professional appearance and demeanor
Team oriented establishment
Performs other duties as assigned
Flexible shifts 4 nights 10-hour shifts
Night Auditor experience a plus
Able to work overnight
Reliable transportation
High school diploma
Able to lift up to 50 lbs.
Customer Service
Valid driver License
Flexible hours
Hotel experience
Smiling face
Night Auditor
Night Auditor Job 14 miles from Kent
$19.00/hr Join Our Team as a Night Auditor! Night Auditor About Us: At Aimbridge Hospitality we deliver exceptional guest experiences. As a Night Auditor you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers join our dynamic team!
Responsibilities
Key Responsibilities:
+ Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM) assist with check-ins reservations and inquiries.
+ Night Audit: Prepare and finalize Night Audit work ensuring accurate daily transaction balancing.
+ Security: Conduct security walks to ensure guest and property safety.
+ Reporting: Prepare daily reports and the Daily Flash Report for management insights.
+ Collaboration: Work with other departments for smooth operations and exceptional service.
What We're Looking For:
+ Experience: 1 year in a hotel or related field. Supervisory experience is a plus.
+ Education: High School diploma or equivalent required; college coursework beneficial.
+ Skills: Proficient in Windows spreadsheets and word processing. Strong problem-solving skills and independence.
+ Attributes: Friendly service-oriented with excellent communication and detail-oriented.
Why Join Us?
+ Growth Opportunities: Career advancement potential.
+ Supportive Environment: Collaborative and respectful team.
Ready to Make a Difference?Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality!
Property Details
Located in Tacoma, 1,650 feet from Museum of Glass, Marriott Tacoma Downtown features air-conditioned rooms with free WiFi. The property is located 2.2 mi from University of Puget Sound, 6.8 mi from Pacific Lutheran University and 9.3 mi from Holiday Park JBLM. The hotel provides an indoor pool, fitness center and a 24-hour front desk.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offering Daily Pay! Ask your Recruiter for more details
+ Medical Dental and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Compensation Min
USD $15.74/Hr.
Compensation Mid
USD $18.89/Hr.
Compensation Max
USD $22.67/Hr.
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyMarriott Tacoma Downtown
Posted Date6 hours ago(2/3/2025 12:44 PM)
ID2025-369025
LocationUS-WA-Tacoma
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time
Company : NameAimbridge Hospitality
NGIS Front Desk Night Audit (Guest Service Representative II) PT w/Benefits
Night Auditor Job 27 miles from Kent
Title: NGIS Front Desk Night Audit (Guest Service Representative II) PT w/Benefits Location: United States-Washington-Bremerton Job Number: 2500000X Join us as our next Guest Service Representative (Night Audit) in Bremerton, WA at the Navy Gateway Inns and Suites.
ELIGIBLE FOR A $500 HIRING INCENTIVE (must meet eligibility req't) Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM) ? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart.
We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
Here at the NGIS located on Naval Base Kitsap-Bremerton, no two days will look the same.
o You can expect an unforgettable, dynamic, and competitive work environment.
o We are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.
This is where YOU fit in: NGIS Bremerton is in need of a Guest Service Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis.
You will perform a variety of tasks which involve making the NGIS a home away from home for our valued guests.
Your work will make an impact and support how our organization serves the best customer - our Military patrons and their families.
So, what does a typical day look like? What does it take to succeed? o Serves as first point of contact with guests; Assists guests with all requests, in person or via telephone.
o Making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc.
o Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures.
o Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout the day.
The Qualifiers: o 1 year of experience in progressively responsible work related to position to be filled.
o 1 year general office clerical experience o Must possess the knowledge and skills necessary to perform job duties.
o Must pass a pre-employment criminal background check.
The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal salary & comprehensive benefit plan.
o Benefits begin on DAY ONE ü Medical/Vision & Dental ü 401(k) & Pension Plan ü Life Insurance ü Sick and annual leave accruals ü Continuity of Employment Programs for Military Spouses ü Tax Free shopping, worldwide, at any Navy Exchange location ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! ü Employee Assistance Plan (EAP)* *Includes LifeMart Discount Savings Program Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
Hotel Night Auditor
Night Auditor Job 5 miles from Kent
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred.
If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
NGIS Bangor Front Desk Night Audit (Guest Service Rep II) PT with benefits
Night Auditor Job 30 miles from Kent
Title: NGIS Bangor Front Desk Night Audit (Guest Service Rep II) PT with benefits Location: United States-Washington-Silverdale Job Number: 2500006P Join us as our next Guest Service Representative (Night Audit) in Silverdale, WA with NEXCOM Hospitality Group at the Navy Gateway Inns and Suites.
ELIGIBLE FOR A $600 HIRING INCENTIVE (must meet eligibility req't) This position will primarily be working two different shifts: 3PM-11PM and 11PM-7AM Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM) ? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart.
We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
Here at the NGIS located on Naval Base Kitsap-Bangor, no two days will look the same.
o You can expect an unforgettable, dynamic, and competitive work environment.
o We are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.
This is where YOU fit in: NGIS Bangor is in need of a Guest Service Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis.
You will perform a variety of tasks which involve making the NGIS a home away from home for our valued guests.
Your work will make an impact and support how our organization serves the best customer - our Military patrons and their families.
So, what does a typical day look like? What does it take to succeed? o Serves as first point of contact with guests; Assists guests with all requests, in person or via telephone.
o Making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc.
o Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures.
o Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout the day.
The Qualifiers: o 1 year of experience in progressively responsible work related to position to be filled.
o 1 year general office clerical experience o Must possess the knowledge and skills necessary to perform job duties.
o Must pass a pre-employment criminal background check.
The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal salary & comprehensive benefit plan.
o Benefits begin on DAY ONE ü Medical/Vision & Dental ü 401(k) & Pension Plan ü Life Insurance ü Sick and annual leave accruals ü Continuity of Employment Programs for Military Spouses ü Tax Free shopping, worldwide, at any Navy Exchange location ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! ü Employee Assistance Plan (EAP)* *Includes LifeMart Discount Savings Program d Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.