Night Auditor Jobs in La Quinta, CA

**Additional Information** Pay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Full-Time, Flexible Hours **Job Number** 25004704 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP (*************************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $20.50 to $21.00 per hour and a shift differential pay of $1.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Night Auditor Palm Springs More than a group of hotels, The LINE is a creative community built around a sense of discovery - an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive- shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture. In the heart of New York City, The Ned NoMad embodies timeless elegance and modern luxury within the historical Johnston building at the bustling intersection of 28th and Broadway. Expect experiences that transcend accommodation, becoming journeys through time and style. The building also houses Ned's Club NoMad New York, a private membership club with a global community of like-minded professionals seeking connection and inspiration in exclusive spaces. Coming soon is Ned's Club Washington DC, offering even more opportunities for meaningful connections and enriching experiences. That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor. **About our Company** We are seeking a dynamic Night Auditor to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. **Responsibilities** - Greet every guest promptly with a smile and maintain eye contact - Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel - Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. - Check in guests, assure that guest is assigned type of room requested and the correct rate is charged. - Settle guest bills accurately - Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed - Reconcile all transactions at the close of each shift - Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality - Accept reservations, changes and cancellations in the absence of Reservations Department Staff - Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department - Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency - Participate in scheduled departmental meetings and all other relevant meetings as requested **Core Competencies** - High School diploma or general education degree (GED) - Three (3) years related experience in hospitality or service industry preferred - Strong communication skills - Collaborative spirit - Ethical Conduct - Computer Proficiency: Microsoft Office, Opera PMS - Positive Attitude - Eye for Detail - Problem solving abilities **Compensation & Benefits** We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. **About our Brand** That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor. Location We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Competitive Compensation Employer Subsidized Medical, Dental and Vision Insurance

Job Details Royal Sun Palm Springs - PALM SPRINGS, CA $20.00 - $22.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Maintain guest history files. Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. File registration cards and vouchers by room number. Assist and process overbooked or “walked” guests. Assist and provide room change accommodations. Document all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. Process end of day reports. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. Must be able to effectively communicate. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership

Our Residence Inn Palm Desert is currently seeking experienced Night Auditors . As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities : Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay Balance & account for all daily cash and charge transactions Review & analyze all adjustments Post room, tax and miscellaneous charges to guest folios Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers Inform general manager of control issues Follow audit binder and checklist required for duties and timelines Ability to multi-task and prioritize Flexibility- must anticipate regularly scheduled weekend and evening hours Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience : High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist; OR 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major Our Perks: Highly competitive salary Medical, Dental, Vision, Ancillary Benefits, 401K Paid Time Off, Paid Sick Time Job Training, Opportunity for Advancement Associate Referral Program, Hotel Discounts And now - Daily Pay! ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice. For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants. Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 520 Newport Center Drive #520, Newport Beach, Ca 92660, or by contacting the People Resources and Development Department by dialing ************.

What are we looking for? A team-first attitude Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma/GED 1 years of related experience. 1 year Auditing experience. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Associate's Degree/College Degree VOICE Certified or Resort Data Processing (RDP) 3-5 years of related experience 2+ years of Supervisory experience The hourly rate for this role is between $19.00 -$19.38 based on experience What will it be like to be a Team Member? Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer an outstanding benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and excellent travel benefits. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills. Ability to handle concerns with owners/guest with outstanding customer service with ambitious and passionate in everything that you do. What will I be doing? The position is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent. Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with other Front Office duties. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Maintains clean work area. Provides information on area attractions and resort amenities. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position. *Eligibility\: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Hourly Rate: $19.00

The Night Auditor is responsible for providing quality guest service as it pertains to: Checking in/out of hotel guests; reservations services; and concierge services in a gracious manner. Responsible for all final revenue and charge postings including the discovery and correction of front office accounting errors (procedural controls), balancing the day's transactions and performing the Night Audit (Balance all income for each department as well as payments received against vouchers, and property management system totals). Additionally, the Night Auditor is responsible for creating accounting and managerial reports. The Night Auditor also prepares for the next day's business activities. Demands accuracy with the daily accounting procedures. Salary range $18/hr - $21/hr Responsibilities Check-in and check-out hotel guests in a confident, professional, and friendly manner. Initiate upgrades offer and other upsell programs to maximize revenue Direct guests to their rooms and provide information about resort amenities and events, such as restaurant and bar hours, wellness activities, etc... Provide gracious and efficient guest communication. Calls and emails should be answered promptly and knowledgeably, always ensuring complete and accurate information. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Maintain complete knowledge at all times of: all hotel features/services, hours of operation. all room types, numbers, layout, décor, appointments and location. all room rates, special packages and promotions. daily house count and expected arrivals/departures. room availability status for any given day. scheduled daily group activities. Complete all items as listed on shift checklists. Ensure proper guest credit procedures are handled according to the hotel's credit policy. Review all prior shift work, including reservation arrivals. Audit House Accounts daily charges against vouchers and property management system totals. Complete a Rate Discrepancy Report to determine all inappropriate rates. Initiate Night Audit process in the Property Management system HMS. Prepare all management reports for hotel management. Take, record and relay messages accurately, completely, and legibly using ALICE system. Accept, record, and complete wake-up call requests. Communicate VIP arrivals and essential information on what is happening on property to every Team Member using the Snapshot Meet with incoming Guest Services Agent to review follow-up items. Knowledge of hotel fire, emergency, and safety procedures. Keep the front desk as well as lobby areas clean and well organized. Qualifications Essential: Ability to satisfactorily communicate (interact, understand, & respond) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to accurately compute and manipulate mathematical calculations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to effectively deal with internal and external Guests, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure and multitask High school graduate. Punctuality and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public Desirable: Previous guest relations training. Previous experience with automated property management system. Previous hotel experience and knowledgeable of hotel operations #Miramonte

Part-time Description Are you a natural guide looking to share your expertise, experience, and excitement for the outdoors with others? Do you love to create delight through service and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to be a part of our team at Field Station and join our adventure. AutoCamp Hospitality Group has always been widely passionate about getting people outdoors together and helping them inspire a love for the environment. Our first brand, AutoCamp, has revolutionized alternative lodging by blending the spirit of the American camping experience with the service and design of a boutique hotel. The success of AutoCamp inspired us to create our newest brand - Field Station - an inspiring and inclusive modern lodging and retail brand for the active outdoor community. Located in some of the most iconic outdoor destinations, Field Station makes it even easier for everyone to get outside more often. The person in this role will be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis. Sounds good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too. Requirements Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests by speaking in a warm, friendly and courteous manner. Support guests with registration and accommodation assignments, helping with special requests when needed and possible. Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance with Field Station's policies. Handles all guest requests within reason (e.g. making restaurant reservations, booking car service, recommending local attractions, making arrangements, etc.) Collect and distribute messages for guests. Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies. Possesses knowledge of, and uses, emergency procedures. Resolve guest complaints. Assist in solving billing discrepancies. Perform cancellations and process No Show's according to procedures. Pull EOD sales reports from POS and ensure that all transactions are closed. Pull final audit reports, balance, and reconcile discrepancies from the day within PMS, and POS. Reconcile OTA accounts within the PMS. Follow through and complete the audit checklist by end of shift. Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor. Maintains cleanliness and organization of Reception Area. Attend department meetings. Perform any other duties as requested by Supervisor. Competencies Ability and Comfort in Working with Cloud Based Applications; knowledge of Google Suite products preferred Strong Relational Skills Thoroughness and an Attention to Detail Excellent and Attentive Customer Service Must be a MacGyver, and able to find solutions when issues arise Required Education and Experience No educational requirement. Preferred Education and Experience Customer service background. College degree in hospitality, business administration or similar. Salary Description $19.00 per hour plus tips

HOTEL NAME is looking for an attentive, engaging, and service-oriented Guest Service Lead to join our team! As Guest Service Lead you will be responsible for the smooth operation of the front desk during their assigned shift. HOTEL BLURB Benefits Health, vision and dental insurance 401(k) Vacation and Sick Pay Paid Holidays Employee Referral Program Opportunities for Advancement Hotel Discounts for you, your friends and family Access to our Talent team to help you reach your career growth goals Responsibilities Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures. Follows all guidelines in regard to guest service, including, bt not limited to check-in, reservations, check out, special requests and pre-registration Explain any of the hotel's promotional items, and mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Qualifications High School diploma or GED preferred One year of hospitality experience preferred Customer service experience required Experience handling cash and credit card procedures Attention to detail Ability and flexibility to work various shifts including evenings, weekends, and holidays EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview Starting Hourly Salary: $17.50 Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. * Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. * Summon bell-staff assistance to escort guests to their rooms as appropriate. * Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. * Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. * Use the photocopier to make copies of items as required. * File registration cards in room number order. * Retrieve registration cards from the files for each check out. * Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout front office and continuously perform essential job functions. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer system. * Hearing and visual ability to observe and detect signs of emergency situations. * Experience with Galaxy systems is a plus but not required. Qualifications Education: High school diploma preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: No special licenses required. Individuals are required to meet the minimum bonding standards. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available). Other: Applicants with additional language skills preferred. Compensation Range The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.

HOTEL NAME is looking for an attentive, engaging, and service-oriented Guest Service Lead to join our team! As Guest Service Lead you will be responsible for the smooth operation of the front desk during their assigned shift. HOTEL BLURB Benefits Health, vision and dental insurance 401(k) Vacation and Sick Pay Paid Holidays Employee Referral Program Opportunities for Advancement Hotel Discounts for you, your friends and family Access to our Talent team to help you reach your career growth goals Responsibilities Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures. Follows all guidelines in regard to guest service, including, bt not limited to check-in, reservations, check out, special requests and pre-registration Explain any of the hotel's promotional items, and mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Qualifications High School diploma or GED preferred One year of hospitality experience preferred Customer service experience required Experience handling cash and credit card procedures Attention to detail Ability and flexibility to work various shifts including evenings, weekends, and holidays EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Hotel Night Auditor** The Hotel Night Auditor performs preliminary audit of cashier work, credit card settlements/refunds, and processing of daily reports. The position organizes all Front Desk Representative accounting, manages accuracy of room rates, transacts revenue postings/adjustments and financial reporting; distributes daily reports; ensures accuracy of billing, reviews comping limits and authorizers, open balances, and end-of-day Hotel date roll processes. FOUR DIAMOND SERVICE AGREEMENT All Team Members will display a Four Diamond commitment to guest service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC). KEY RESPONSIBILITIES • Function as an extension of a Guest Services Representative; duties to include comp abilities in CMP gaming system and all functionalities within the Hotel PMS system. • Review In-House Rate Check and all other reports for accuracy of hotel reservations and revenue. • Review and manage daily active work orders for out of inventory and room holds. • Process daily No-Show transactions, reporting, and settlements. • Ability to read, understand, and evaluate casino play. • Maintain a working knowledge of all current promotions and rate plans. • Efficiently operate moderately complex computer applications including, but not limited to, Hotel PMS, Bally's CMP, Comp Calculator, Saflok, Hotsos, Sonifi, Oracle, and all Microsoft applications including Word and Excel. • Process end-of-day date roll procedures. • Perform nightly balancing of In-Room Video services. • Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serve as a leader and role model for other Team Members. • Ensure and make known that Pechanga business is carried out economically, efficiently, effectively, and in accordance with Company policies, with the purpose of ensuring accountability. • Audit Comping limits, transactions codes, and accuracy of Comp Authorizers and Comp Departments. • Ensure that all billable services are properly reported and accurately reflected in the PMS and financial statements. Ensure that adjustments to revenue are appropriate and approved. • Ensure that the recording and reporting of Pechanga revenue is carried out in accordance with current requirements, accountability exists for cash and cash equivalents received by the hotel and such accountability are properly maintained. • Ensure compliance with the requirements of the provisions of Hotel Operation internal controls, Outside Agency Regulations and good business practices and that internal controls and procedures are efficient, effective and economical. • Comply with all PRC and departmental Standard Operating Procedures (SOP) and Service Guarantees. • Other duties as assigned. ACCOUNTABILITY: This position has no supervisory responsibilities. The Team Member is responsible for protecting the assets of PRC. QUALIFICATIONS AND GUIDELINES EDUCATION/EXPERIENCE/TRAINING: High school diploma or general education degree (GED); and at least three (3) years related experience and/or training; or equivalent combination of education and experience will be considered. COMMUNICATION SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests, clients, and other Team Members of the Company. MATHEMATICAL SKILLS: Intermediate Skills. Ability to add and subtract two-digit numbers, and ability to multiply and divide by 10 and 100. Ability to perform these operations using units of U.S. currency, weight measurement, volume, and distance. REASONING ABILITY: Intermediate Skills. Ability to use reasoning and understanding to carry out detailed, but uninvolved, written or oral instructions. Ability to deal with problems while remaining flexible and adaptable to help ensure the desired outcome. CERTIFICATES, LICENSES, REGISTRATIONS: • Must qualify to obtain and maintain a Class “A” gaming license. SKILLS/ABILITIES: • Proficiency in Microsoft Excel, Word, Outlook, and Property Management systems; typing a minimum of 25 WPM. • Communicate effectively both verbally in writing to provide clear direction to staff. • Ability to maintain attendance in conformance with standards; maintain a neat, clean, and well-groomed appearance. • Must have the ability to manage deadlines. • Must be a self-starter who is highly motivated and resourceful. • Ability to work well with all levels of public and management. • Maintain favorable working relationships with all departments and Team Members, to foster and promote a cooperative and harmonious work environment. • Must be able to work with a positive attitude in a fast paced and culturally diverse casino environment. • Must have a pleasant personality and present a professional image. • Must be able to take direction and follow through with assigned tasks. • Must be available to work holidays, weekends, days, or night with flexible hours.

Responsible for providing accurate, timely information to guests about Hotel policies, services and amenities, ensuring optimum guest service and satisfaction. Checks Front Office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office, golf, retail, or sales & catering. Duties/Responsibilities Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. To verify that all charges posted from the POS Software has reached the correct guest folios and also not missing. Verifies all account postings and balances. Verifies that room rates are correct and posts those rates to guest accounts. Monitors the current status of coupon, discount, and other promotional programs. Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Summarizes results of operations for management. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Prepare of End of day procedure. Follow the End of Day / Night Audit Checklist. Balance the day's charges, making corrections as necessary. Run end of day process in property management software (PMS). Understand principles of auditing, balancing, and closing out accounts. Knows how to operate PMS, typewriters, and other front office equipment's. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Must have complete knowledge of emergency procedures. Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record. Perform special projects and other responsibilities, tasks, or duties as requested. Education / Qualifications Must be at least 21 years of age. High School Diploma or GED equivalent, required. At least one (1) year of Hotel Night Audit experience required and/or two (2) years of experience working as a Front Desk Attendant. Any combination of education, experience and training that provides the required knowledge, skills and abilities. Must be able to provide evidence of eligibility to work in the United States of America. Certificates, licenses and registration Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license. Required to submit to and obtain negative results on all drug and/or alcohol testing. Soboba Casino Resort Benefits Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following: 401k Plan Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance Medical, Dental & Vision paid for the employee Employee Assistance Program Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs) Paid Time Off Soboba Casino Resort Team Member Recognition including, but not limited to: Reward and Recognition Program (Quarterly, and Annually) Team member Incentives Discounted Team member meal

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Marriott Autograph Collection The first new luxury hotel in Palm Desert in over 30 years. This boutique property is steps from upscale shopping, art galleries, restaurants, and nightlife on El Paseo. Experience one of Palm Desert's newest and most unique hotels. HOTEL PASEO's central location is ideal for exploring Palm Springs and the beautiful Coachella Valley. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.00/Hr. Compensation Mid USD $17.93/Hr. Compensation Max USD $21.52/Hr.

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience required Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Must be able to work weekends and holidays Schedule flexibility strongly preferred. Physical Requirements: Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Pay: $19.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

FRONT DESK AGENT/BARTENDER | ARRIVE HOTEL PALM SPRINGS We're looking for a friendly front desk agent and bartender to welcome guests at ARRIVE Palm Springs. In this unique and versatile role, you'll be tasked with checking guests into rooms, fielding ongoing inquiries about the hotel, restaurant, and neighborhood, and making well-crafted drinks. If you're enthusiastic about providing memorable guest experiences and you adore hospitality, from the first hello to pouring a frosty drink poolside, this is the perfect role for you! ABOUT ARRIVE PALM SPRINGS Located in the Uptown Design District, ARRIVE Palms Springs is a striking design and architectural landmark, honoring the city's rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot long pool and hot tub, firepits, bocce ball, ping pong tables, and PALM CANYON SWIM & SOCIAL. Our poolside restaurant and bar serve an All-Day Menu inspired by California's abundance of agricultural and culinary diversity, featuring inviting dishes like Huevos Rancheros, Shrimp Tacos, Cauliflower “Grain Bowl,” and Chicken Pillard. Our frosty cocktail, beer, and wine offerings will keep our guests refreshed while they lounge and dip! If you're passionate about creating memorable experiences, thrive in a dynamic environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Palm Canyon Swim & Social. THE TASK AT HAND: Making whatever the mood calls for - mimosas at brunch, craft cocktails with our chef's tasting menu, or espresso drinks to-go. Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars. Learning our steps of service, products, menu, and systems inside and out. Working with the team to ensure the restaurant and bar run smoothly with everything in its place. We like to keep things tidy and fun for patrons and our staff. Restocking, replenishing, and prepping the bar as needed. Communicating openly with bar and restaurant managers when it comes to customer feedback. Collaborating with the hotel staff to ensure overnight guests visit the bar and know about all the great offerings (and promotions!) available exclusively to them. Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios. Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner. Inputting guest information and payments into hotel software system Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance. Politely enforcing established policies and procedures Effectively communicating guest requests or issues to management. WHAT WE'RE LOOKING FOR: Previous Hotel Front Desk experience Knowledge in mixing, garnishing and serving drinks Ability to keep the bar organized, stocked and clean Fluency in English; both verbal and non-verbal preferred Ability to provide legible communication and directions Compute basic arithmetic Relevant training certificate a plus 1-3 years of experience as a Bartender in a high-quality full service or fast casual environment a plus WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Pay Rate: $18.50/hr

About our Brand That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor. We are seeking a dynamic Guest Services Agent. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.Responsibilities Must be courteous and gracious, maintaining a professional demeanor at all times Establish and maintain good communication and teamwork with fellow colleagues and other departments within the hotel Offer guests an enjoyable experience that conforms to the company's standards of excellence, professionalism and friendliness Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations in a courteous, efficient and professional manner Respond to all emergencies on property to include, but not limited to, fire, medical, severe weather and evacuation Initiate and follow-up all investigations of crimes committed against property and persons Assist ill and injured guests and employees, ensuring documentation and disposition of reports Greet every guest with a smile and maintain eye contact and escort them to their rooms, offering assistance as needed Conduct walk through observations of entire hotel, Watching for suspicious persons entering, exiting, or loitering around building Possess knowledge of all hotel services and amenities Maintain high standards of personal appearance and grooming, which includes adhering to the proper dress code when working Handle all guest interactions with the highest level of hospitality and professionalism which includes accommodating special requests whenever possible, resolving customer complaints, assisting customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log Open vehicle doors and property doors for guests and employees Handle and tag guest luggage, deliver luggage to rooms upon check-in, pick up luggage from room upon departure, and move the luggage to storage or the front drive as needed Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry, guest mail/messages or sundry items to guest rooms; running errands for guests and the hotel that may require local travel off the hotel property and responding to other special requests Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions Be familiar with all fire/safety and emergency procedures including OSHA requirements Must have valid drivers license Compensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Compensation: $16.50 - $17.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Why work for Homewood Suites, Palm Springs? Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work! We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided. Summary of Job Description The Front Desk Agent is a major role of importance within the Front Office. Responsible for exceeding guest expectations by facilitating a positive experience during their stay. Represents the first point of contact with guests and handles all stages of a guest's stay. Attend to guests' needs, including, but not limited to, registration, checkout, and cashiering. Work Hours Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions. Job Requirements Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs. Must possess basic computer skills. Strong attention to detail and the ability to handle multiple tasks simultaneously. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. Ability to handle cash and balance cash drawer required. Strong team player, able to partner with management and other employees in a professional manner. Job Responsibilities Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedure while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Additional guest services duties as assigned by management. Follow all additional duties as assigned by management. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human resources Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free