What you will be doing
Perform all daily audit functions for front office and each outlet of the hotel.
Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
Complete back-up of front office computer system and night audit program daily (if applicable).
Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
Understand, know and follow management company's accounting and credit policies and procedures.
Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
$25k-31k yearly est. 2d ago
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Night Auditor
Aloft Austin Round Rock 4.2
Night auditor job in Round Rock, TX
US: The Aloft Austin Round Rock , managed by Moody National Management LP, is currently looking for a nightauditor to work from 11pm - 7am. Currently we are hiring for both full time and part time positions.
YOU: You're a night owl who relishes working with numbers. You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime. You can instantly build rapport and make a difference in someone's life in just one interaction.
ALSO: For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match.
MOST IMPORTANTLY: We are offering career opportunities, not just jobs. If you are scared, or feel you don't have the qualifications, apply anyway! We don't hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need.
LAST THING: Don't ignore this opportunity.
We are currently looking for a nightauditor to work from 11pm - 7am.
Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures; reset all registers to ensure accurate and timely information; balance and close all bank ticket codes, daily.
Accurately audit, balance and prepare, verify and report on Room information to provide rooms management with overall performance information.
Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accommodate guest requests when possible within policies/procedures; may assist guests with luggage as needed.
Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints regarding basic housekeeping and maintenance issues personally, escalate issues as necessary or report to other departments for resolution.
Deliver express check-out documents.
Maintain complimentary food & beverage station.
Assist with breakfast set-up as needed.
Accurately complete and enter reservation calls in the reservation system.
Accurately complete any logs/reports as specified by management.
Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
Other duties as assigned by management.
Job Specifications:
Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.
Excellent interpersonal, written/verbal communication and telephone etiquette skills.
Intermediate proficiency with Front Desk computer systems
Excellent command of the English language; second language proficiency desirable.
Ability to compile mathematical facts and figures.
Excellent time management skills and ability to multi-task and prioritize work
Excellent written and verbal communication skills
Exceptional problem solving skills
Ability to maintain customer focus
Excellent organizational and planning skills
Ability to work well in a team environment
Ability to follow corporate standards and procedures
Experience and Education Requirements:
High School education or equivalent work experience.
1+ years of experience in a hotel environment.
1+ years of experience in an accounting related position is highly desirable.
Minimum training required per year as assigned by the company
Any additional training required by manager
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to stand, bend, kneel, walk and reach with hands and arms.
This position requires the ability to occasionally lift products and supplies, up to 50 pounds.
Ability and willingness to wear uniforms and safety shoes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions at the Company's discretion and on a case-by-case basis.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. Overtime may be required occasionally.
Work days and work hours may vary.
This position works indoors.
$26k-31k yearly est. 60d+ ago
Night Audit
Makeready LLC
Night auditor job in San Antonio, TX
Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of storied heritage. Located just steps from the Alamo, this Historic Hotels of America landmark stands as a true Texas icon.
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Your dedication and watchful nature help others sleep well at night. This individual loves to be up at night and being an integral part of setting up the property for the day ahead. Daily duties include: providing excellent customer service to guests and keep the front desk orderly, reconciles all accounts, and processes invoices.
Requested Tasks
Balancing the accounts from day shift
Managing front desk activity and handling guest check-ins and check-outs
Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
Balance and audit accounts for accuracy
Identify and resolve discrepancies
Handle requests and complaints and directing them to other team members or departments accordingly
Answer all internal and external calls and inquiries
Requested Capabilities
Prior experience highly preferred
Attention to detail
Ability to handle multiple requests simultaneously
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
$25k-31k yearly est. Auto-Apply 41d ago
Night Auditor
Sandpiper Property Mgt
Night auditor job in Pflugerville, TX
A NightAuditor provides excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A nightauditor handles late night check-ins, manages guest requests and accepts reservations.
ESSENTIAL JOB FUNCTIONS
Guest Relations:
Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed
Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible
Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities
Take steps to ensure the greatest guest satisfaction possible
Respond to situations as they arise and manage guest conflict
Operations:
Inspect studios and public spaces daily according to company and brand standards
Be able to respond effectively and according to procedure in times of emergency
Ensure all policies and procedures are accurately followed at all times
Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events
Respond to guest service calls efficiently and expediently
Ensure safety of building and occupants; contacting emergency services/law enforcement when needed
Document work activity using the appropriate log and according to policy and procedure
Sales & Revenue:
Executes the lead management process and completes all sales and marketing objectives as established by supervision
Review Studio Inventory daily to ensure maximization of studio revenue
Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue
Follow revenue management guidelines as directed by supervision
ADDITIONAL DUTIES
Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities.
Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision
All other duties as assigned by supervision
SPECIAL OPERATIONAL FUNCTIONS
GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available.
$24k-30k yearly est. Auto-Apply 60d+ ago
Night Auditor - Embassy Suites Dallas Love Field
Scenic Property Group 3.4
Night auditor job in Dallas, TX
←Back to all jobs at Scenic Property Group NightAuditor - Embassy Suites Dallas Love Field
Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status
Are you a night owl who thrives in a quiet, focused environment-yet still loves connecting with people? Embassy Suites Dallas Love Field is looking for a detail-driven, friendly, and reliable NightAuditor to join our overnight team. If you enjoy balancing books as much as you enjoy helping guests, this role blends both worlds perfectly.
About the Role
As our NightAuditor, you'll be the calm, capable presence overseeing the hotel during overnight hours. You'll balance and reconcile daily financial activity, keep essential reports organized and accurate, and handle guest service responsibilities such as check-ins, check-outs, reservations, and switchboard support.
You'll ensure our day starts smoothly-because every great morning begins with an excellent NightAuditor.
What We're Looking For
Education & Experience
High school diploma or equivalent required
At least 1 year of experience in hospitality or a related field preferred
Guest service experience strongly preferred
Solid computer skills required
Physical / Schedule Requirements
Overnight / late-night availability
Ability to remain seated or at a desk for extended periods
Ability to occasionally lift up to 10 lbs
What Makes You a Great Fit
You are someone who:
Maintains a warm, welcoming attitude-even at 2 AM
Communicates clearly (written and verbal) with guests and team members
Listens actively and resolves concerns with care
Thrives in a multitasking environment
Shows initiative and anticipates needs
Maintains confidentiality and professional appearance
Has excellent problem-solving skills
Can cross-train in other departments as needed
Key ResponsibilitiesGuest Services
Handle check-ins, check-outs, reservations, wake-up calls, and switchboard operations
Ensure guest satisfaction and address guest requests promptly and professionally
Night Audit & Accounting
Reconcile and audit daily financial transactions across Front Desk and Food & Beverage
Prepare, verify, and distribute daily and monthly reports (Operating Reports, Discount Logs, Tax Reports, etc.)
Consolidate and transmit credit card batches nightly
Ensure accuracy of all figures and statistics
Input and update financial data in corporate systems
Operations & Communication
Keep management informed of unusual events or policy deviations
Support safe and efficient hotel operations in accordance with company standards
Attend required meetings and training
Perform other duties as assigned
Why Join Embassy Suites Dallas Love Field?
You'll be part of a supportive team that values accuracy, guest satisfaction, and teamwork. This is a great role for hospitality professionals who enjoy a mix of accounting, guest relations, and overnight independence.
Ready to join our team?
Apply today and help us make every stay memorable-even while the rest of the city sleeps.
Please visit our careers page to see more job opportunities.
$26k-31k yearly est. 29d ago
Night Auditor
Hi Austin Airport LP
Night auditor job in Austin, TX
TITLE: NightAuditor
DEPARTMENT: Front Office
REPORTS TO: Operations Manager
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, snack area, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
ESSENTIAL RESPONSIBILITIES
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by leadership.
SUPERVISORY DUTIES
None
BEHAVIORAL FOCUS
At G Lodging, our core values which provide a guide for our decisions are:
Do the Right Thing: demonstrate empathy, honor and integrity in all that we do.
Think We, not Me: Together as a team we reach new heights in our work and community.
Be Your Best Self: We are engaged, move with purpose, and serve with enthusiasm.
Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties.
CORE COMPETENCIES
Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include:
Integrity and Respect
Communication
Innovation
Teamwork and Relationships
Hospitality
Job Excellence
Requirements
Education/Formal Training
High School diploma or equivalent experience.
Experience
Previous hotel experience, preferred.
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled workstation under florescent lighting. Work inside 95%
$24k-30k yearly est. 60d+ ago
Night Auditor
Homewood Suites
Night auditor job in Austin, TX
US: The Homewood Suites Austin South/Airport and Hampton Inn Austin Airport South, managed by Moody National Management LP, are currently looking for a part time nightauditor. . The Hampton Inn and Homewood Suites by Hilton Austin South teams work in tandem to provide our guests hospitality during their stays with us.
YOU: You're a night owl who relishes working with numbers. You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime. You can instantly build rapport and make a difference in someone's life in just one interaction.
ALSO: For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match.
MOST IMPORTANTLY: We are offering career opportunities, not just jobs. If you are scared, or feel you don't have the qualifications, apply anyway! We don't hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need.
LAST THING: Don't ignore this opportunity.
We are currently looking for a nightauditor to work from 11pm - 7am at 2 hotels that are located in the same parking lot. The Hampton Inn and Homewood Suites by Hilton Austin South teams work in tandem to provide our guests hospitality during their stays with us.
Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures; reset all registers to ensure accurate and timely information; balance and close all bank ticket codes, daily.
Accurately audit, balance and prepare, verify and report on Room information to provide rooms management with overall performance information.
Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accommodate guest requests when possible within policies/procedures; may assist guests with luggage as needed.
Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints regarding basic housekeeping and maintenance issues personally, escalate issues as necessary or report to other departments for resolution.
Deliver express check-out documents.
Maintain complimentary food & beverage station.
Assist with breakfast set-up as needed.
Accurately complete and enter reservation calls in the reservation system.
Accurately complete any logs/reports as specified by management.
Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
Other duties as assigned by management.
Job Specifications:
Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.
Excellent interpersonal, written/verbal communication and telephone etiquette skills.
Intermediate proficiency with Front Desk computer systems
Excellent command of the English language; second language proficiency desirable.
Ability to compile mathematical facts and figures.
Excellent time management skills and ability to multi-task and prioritize work
Excellent written and verbal communication skills
Exceptional problem solving skills
Ability to maintain customer focus
Excellent organizational and planning skills
Ability to work well in a team environment
Ability to follow corporate standards and procedures
Experience and Education Requirements:
High School education or equivalent work experience.
1+ years of experience in a hotel environment.
1+ years of experience in an accounting related position is highly desirable.
Minimum training required per year as assigned by the company
Any additional training required by manager
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to stand, bend, kneel, walk and reach with hands and arms.
This position requires the ability to occasionally lift products and supplies, up to 50 pounds.
Ability and willingness to wear uniforms and safety shoes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions at the Company's discretion and on a case-by-case basis.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. Overtime may be required occasionally.
Work days and work hours may vary.
This position works indoors.
$24k-30k yearly est. 60d+ ago
Night Auditor - Acct
Avion Hospitality
Night auditor job in Houston, TX
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.).
Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards.
Maintain Front Office computer system operation according to Avion Hospitality standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures according to Avion Hospitality standards.
Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards.
Be familiar with all Avion Hospitality's policies and house rules.
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills.
Maintain radio contact with other associates during entire shift.
Have a working knowledge of security procedures.
Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
Prepare and distribute the Daily Flash Report as needed.
Transfer the master or house accounts as necessary.
Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.'s.
Train any new NightAuditors as requested by management.
Run morning reports according to Avion Hospitality procedures.
Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
Handle items for “Lost and Found” according to the standard.
Complete any reports as requested by management in a timely manner.
Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).
As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests.
Attend meetings as required by management.
Perform any other duties as requested by the Guest Services Manager or any other member of management.
$24k-30k yearly est. 6d ago
Night Auditor
HM Alpha Hotels & Resorts
Night auditor job in Houston, TX
The NightAuditor will ensure accurate allocation of all revenue to the appropriate departments, reconcile revenue across departments daily, and complete all required reports in a timely manner.
Responsibilities
Conduct all audit procedures in accordance with hotel and company standards on a daily basis.
Verify and confirm the status of all wake-up call requests, ensuring proper handling and follow-up.
Balance and reconcile all cash receipts and transactions completed during the audit shift, and ensure cash deposits are made promptly.
Prepare the front office for the upcoming shift, resetting systems and operations for the day's business.
Serve as a Guest Service representative and act as Manager on Duty during overnight hours, ensuring a seamless guest experience.
Function as PBX operator during the audit shift, managing communication duties effectively.
Participate in all front office meetings with an active and collaborative approach.
Engage in all training and cross-training opportunities, continually enhancing skill sets.
Proactively greet guests with a friendly and welcoming demeanor, ensuring a positive guest experience.
Education and Experience
HS Diploma or equivalent
Previous Guest Service or Front Desk hospitality experience preferred
$24k-30k yearly est. 60d+ ago
Night Auditor
Crescent Careers
Night auditor job in Allen, TX
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Free Parking
Free Meals
Discounts with Marriott Hotels and Resorts
Here is what you will be doing each day:
As a NightAuditor, you will be responsible for all initial guest interactions, including, but not limited to check in/check out; problem resolution, delivering an award-winning service to every guest, every time. Additionally, balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Does this sound like you?
Do you have at least 1-2 years of hotel front office experience? Do you enjoy engaging with new people every day with constant warmth and a smile? Are you a person who would enjoy being the key person to ensure hotel guests are well taken care in an efficient and organized manner? The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture!
$24k-30k yearly est. 35d ago
Night Auditor
Four Points Sheraton DFW Airport North
Night auditor job in Coppell, TX
Our property is growing rapidly and we are looking for a nightauditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals.
If you are seeking an overnight position with a team of true professionals, apply today!
$24k-30k yearly est. 60d+ ago
Night Audit
Peregrine Hospitality
Night auditor job in Temple, TX
The Hilton Garden Inn is seeking a dependable and detail-oriented Part-Time NightAuditor to join our front desk team. This overnight position is ideal for someone who enjoys working independently in a quiet, customer-focused environment.
Responsibilities:
Greet and assist late-night guests with check-in/check-out procedures
Perform nightly audit of daily transactions and prepare summary reports
Ensure the accuracy of guest accounts and resolve billing issues
Maintain the safety and security of the hotel during overnight hours
Respond to guest inquiries, requests, and emergencies in a professional manner
Prepare morning reports and communicate key information to incoming staff
Qualifications:
Previous hotel or customer service experience preferred
Basic math and computer skills; experience with hotel PMS systems a plus
Excellent communication and problem-solving skills
Ability to work independently and manage time effectively
Must be available to work overnight shifts, including weekends and holidays
Join our welcoming team and help provide outstanding guest service-day and night!
$24k-30k yearly est. 20d ago
Front Desk Agent
Nexgen Hospitality II LLC
Night auditor job in Laredo, TX
Job Description We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$23k-29k yearly est. 5d ago
Night Auditor
Lbb Milwaukee Ave
Night auditor job in Lubbock, TX
Introduction:
We are seeking a reliable and detail-oriented NightAuditor to join our team at our hotel. The NightAuditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a nightauditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$25k-31k yearly est. 60d+ ago
Night Audit
Lbb Uni Ave
Night auditor job in Lubbock, TX
←Back to all jobs at LBB UNI AVE LLC Night Audit
Introduction:
We are seeking a reliable and detail-oriented NightAuditor to join our team at our hotel. The NightAuditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a nightauditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$25k-31k yearly est. 60d+ ago
Night Auditor
Presidian Destinations
Night auditor job in Castroville, TX
Hillside Boutique Hotel is seeking a detail-oriented NightAuditor to handle overnight operations, including auditing daily financial transactions and ensuring the safety and security of the property. If you are a self-starter with excellent organizational skills, this is the perfect opportunity for you.
Where You Can Make an Impact:
Reconcile daily financial transactions and prepare end-of-day reports.
Handle guest check-ins, check-outs, and reservation requests during overnight hours.
Address guest inquiries and resolve any issues promptly.
Monitor property security and report any unusual activity.
Prepare and distribute daily operational reports for management.
Balance and audit room charges, food and beverage sales, and other revenue streams.
Ensure compliance with all hotel policies and procedures.
Perform light cleaning and maintenance tasks during the shift if needed.
Maintain a friendly and professional demeanor while assisting guests.
Collaborate with the morning team for a seamless shift transition.
Requirements
Education/Formal Training:
High school diploma or equivalent required.
Experience:
1+ year of experience in a hotel front desk or accounting role preferred.
Knowledge/Skills:
Proficiency in hotel management software and Microsoft Office Suite.
Strong attention to detail and organizational skills.
Ability to work independently and handle overnight shifts.
Excellent problem-solving and guest service skills.
Basic knowledge of financial auditing and reconciliation.
Flexibility to adapt to various operational needs.
$25k-31k yearly est. 39d ago
Night Auditor - Staybridge Suites Pecos, TX
Palette Hotels
Night auditor job in Pecos, TX
We are seeking a NightAuditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Required Skills and Requisites:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
Responsibilities and Duties:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
$25k-31k yearly est. 60d+ ago
Quality Auditor - Night Shift
Mauser Packaging Solutions
Night auditor job in Mansfield, TX
Performs quality control inspections, checks, and tests during the manufacture of products in the production area. This position will be responsible for the inspection of materials, parts, and products at various stages of production. This position will also communicate / train the quality systems to other employees as needed and records observations and may make recommendations for improving processes. Night shift, rotating 12 hour shifts.
Responsibilities:
Follows all Safety and Quality procedures and observes the operations to ensure a safe environment.
Responsible for ensuring the compliance of “Food Product Safety” & “Product Quality” of the product, to meet the expectation of our customers.
Knows common practices associated with the proper handling of food grade products per GMP requirements.
Performs daily quality control inspections, checks, functional tests, documents and disseminates results.
Conduct UN performance testing, completing appropriate documentation and maintain records to satisfy contractual, statutory and regulatory requirements.
Review production schedule and create batch documentation and labels.
Follows procedure for containments and defective material, placing material on hold and documentation. (Hold for Inspection)
Complete “First Good Article” approval in timely manner
Verifies “Line Clearance” activities.
Escalate issues to appropriate personnel.
Works closely with front line, operators and production supervisors to advise when adjustments are needed.
Interact with production personnel to ensure quality checks, packaging, documentation requirements and the quality system is clearly understood.
Write, train, and follow procedures.
Maintain the work area in an organized and professional manner.
Performs other related duties as assigned.
Requirements:
High school graduate or equivalent
2 years related trade school training; or equivalent of education and experience in similar environment
Use and understanding of precision measuring instruments and gauges, specifications, charts and diagrams
Ability to accurately read measuring devices, blueprints, product specifications and test procedures
Good hand/eye coordination and motor skills
Must be able to read, write and speak English
Computer skills are required; familiarity with Windows and Microsoft Office suite
Strong attention to detail and recordkeeping
Ability to lift up to 35lbs.
$24k-30k yearly est. Auto-Apply 37d ago
Night Auditor
Exchange Hotels Management LLC
Night auditor job in Fort Worth, TX
The NightAuditor reconciles daily hotel activity and processes daily reports in preparation for the next day. In addition, will assist with Check-in/Check-out of Hotel Guests, efficiently process all payments according to hotel requirements, and provide information and assistance to guests and visitors.
At Hyatt Place Fort Worth we believe our guests select Hyatt Place because of our caring and attentive Team Members who are focused on providing efficient service and meaningful experiences.
Principle Responsibilities and Duties
· Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
· Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
· Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
· Maintain positive guest relations at all times.
· Resolve gust complaints, ensuring gust satisfaction.
· Maintain complete knowledge of:
(a) All hotel features/services, hours of operation
(b) All room types, numbers, layout, and location
(c) All room rates, special packages, and hotel/casino promotions
(d) Daily house count and expected arrivals/departures
(e) Room availability status for any given day.
(f) Scheduled daily group activities
· Monitor and maintain cleanliness, sanitation and organization of assigned worked areas.
· Pick up, count and maintain bank. Secure bank at all times
· Read the log book, emails, daily and record or respond to pertinent information in the log book.
· Process payments to all guest accounts.
· Process adjustments, rebates, paid outs, and credits as required.
· Operate Property Management System (PMS) - LMS and maintain security of system.
· Verifies that all tickets are closed against folios and logs any open tickets in the point of sales (POS) Micros system.
· Run the audit for comp accounting for entire property.
· Audits rooms cashier's work and correct discrepancies.
· Audits all miscellaneous (incidental charges/postings/tickets) from the outlets.
· Verifies package postings on package folios.
· Run Room & Tax verifying that all rooms rates posted.
· Verify cashier's report to drop log and paperwork.
· Records room statistics with reports in LMS
· Close PMS after all work is balanced.
· Run end of day program and close day.
· Check that interfaces are up and running.
· Run daily flash reports and distribute accordingly.
· Run morning reports and backup reports and distribute accordingly.
· Sign out and brief the next shift.
· Review night audit checklist and verify that all work has been completed.
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following
Silverton Values
:
Character
- Always do the right thing and treat everyone with dignity and respect.
Care
- Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
Excellence
- Challenge acceptable and be exceptional.
Collaboration
- Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
Courage
- Champion today for a better tomorrow.
Skills, Education & Other Requirements
High School graduate or equivalent vocational training certificate.
Fluency in English both verbal and non-verbal.
1-2 years GSR Front Desk Agent experience.
Compute basic arithmetic.
Required Work Cards
Identification that establishes identity
Identification that establishes the right to work in the United States
TAM Card
$24k-30k yearly est. Auto-Apply 60d+ ago
Night Audit
Equinox Hospitality
Night auditor job in Fort Worth, TX
Front Desk Agent/Night Audit, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out, answering inquiries, and ensuring a positive experience for all visitors. Night Audit works at the front desk of a hotel during the night independently with minimal supervision, and must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day.
Duties:
- Greet guests with a warm and welcoming demeanor.
- Assist guests with check-in and check-out processes.
- Provide information about hotel amenities, services, and local attractions.
- Handle guest inquiries and resolve any issues or complaints promptly.
- Maintain accurate records of guest interactions and transactions.
- Coordinate with other hotel departments to ensure guest requests are fulfilled.
- Assist with night audit duties as needed.
- Maintain a clean and organized front desk area.
- Balancing the accounts from day shift.
- Managing front desk activity and handling guest check-ins and checkouts.
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference.
- Handling customer requests and complaints and directing other employees or departments accordingly.
- Managing and updating all official documentation pertaining to the role.
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments.
- Answering calls and queries related to potential booking.
- Perform other duties as requested by management.
Qualifications:
- Previous experience in a hotel or hospitality setting is preferred.
- Knowledge of safety and security procedures.
- Strong customer service skills with the ability to handle difficult situations professionally.
- Excellent communication skills, both verbal and written.
- Multilingual abilities are a plus.
- Proficient in using hotel management software and computer systems.
- Strong knowledge of front desk operations, including check-in/check-out procedures and reservations management.
- Ability to handle cash transactions accurately and responsibly.
- Detail-oriented with strong organizational skills.
- Advanced math and bookkeeping skills.
- Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing.
- Attention to detail and organizational skills.
- Time management and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to solve problems and diffuse tense situations.
- NightAuditor experience preferred.
Benefits: 401(k), Dental, Health and Vision insurance, Paid time off.
Schedule: Rotating shifts including nights, weekends and holidays.
Work Location: In person.
FLSA status: Non-exempt.
The average night auditor in Laredo, TX earns between $22,000 and $34,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Laredo, TX
$27,000
What are the biggest employers of Night Auditors in Laredo, TX?
The biggest employers of Night Auditors in Laredo, TX are: