Night Auditor | Embassy Suites Tysons Corner | Vienna, VA
PM New 2.8
Night auditor job in Vienna, VA
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The NightAuditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$28k-35k yearly est. 13d ago
Looking for a job?
Let Zippia find it for you.
Night Audit Salem, VA
V & P 3.9
Night auditor job in Salem, VA
We are seeking a highly motivated and detail-oriented individual to join our team as a Night Audit for Salem Hotel, which is managed by VP Management. As a member of our hospitality and restaurant industry, you will be responsible for ensuring the smooth operations of the hotel during the overnight hours. This individual contributor role offers a competitive salary and benefits package and is located in Salem Virginia.
Compensation & Benefits:
- Competitive salary based on experience
- Employee discounts on hotel stays
Responsibilities:
- Conduct night audit procedures to balance and reconcile daily financial transactions
- Process and post guest charges, payments, and adjustments accurately and efficiently
- Prepare daily reports and distribute to appropriate hotel departments and management
- Maintain accurate records of cash, credit, and debit transactions during shift
- Respond to and resolve guest inquiries and concerns in a timely and professional manner
- Collaborate with other hotel departments to ensure guest satisfaction and hotel standards are met
- Follow all safety and security procedures and report any potential hazards or incidents
- Assist with other front desk duties and projects as needed
Preferences:
- High school diploma or equivalent; college degree in hospitality or related field preferred
- 1-2 years of experience in hotel front office or accounting position
- Proficient in Microsoft Office and property management systems (PMS)
- Strong communication and customer service skills
- Ability to work independently and handle multiple tasks with attention to detail
- Flexibility to work overnight shifts and weekends as needed
- Must be able to lift up to 25 pounds and stand/walk for extended periods of time
- Knowledge of hotel policies, procedures, and regulations is a plus
EEOC Statement:
Salem Hotel at VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, or any other characteristic protected by law. We are committed to providing a diverse and inclusive work environment for all employees.
$26k-31k yearly est. Auto-Apply 57d ago
Part-time Night Auditor
Aileron 3.9
Night auditor job in Boone, NC
The Horton Hotel is looking for a part-time, NightAuditor to provide overnight guests excellent customer service while performing nightly balancing duties.
The Job
A typical shift for a NightAuditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions.
Job Duties Include:
Perform nightly balancing duties
Process daily paperwork
Complete shift reports
Provide guests with excellent service throughout the night
Occasionally tidy up the lobby and take out the trash
What would make me successful in this role?
Affinity for working independently
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
10% off hotel rooms and 20% off retail shop
Requirements
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
About Us
The Horton Hotel is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
The Horton Hotel is a 15 room boutique hotel with a swanky lobby lounge and rooftop bar in the heart of downtown Boone, opened in Feb of 2019.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements
Required Skills & Experience
Hotel Front Desk experience preferred.
Strong verbal and written communication skills.
Strong computer skills.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $13-$15/hour
$13-15 hourly 20d ago
Part-Time Night Auditor
Ramada Plaza Nags Head Oceanfront
Night auditor job in Kill Devil Hills, NC
Join the team at Ramada Plaza Nags Head Oceanfront as a Part-Time NightAuditor, ensuring smooth and efficient operations during the overnight hours. This role involves balancing the hotel's nightly accounting, providing excellent guest service, and supporting front desk activities in a fast-paced environment.
Responsibilities
Perform nightly audit of hotel financial transactions and reports to ensure accuracy.
Balance guest accounts, prepare audit reports, and communicate any discrepancies to management.
Provide exceptional customer service to guests arriving late or requiring assistance overnight.
Manage front desk operations during night shifts, including check-in and check-out processes.
Handle phone inquiries and respond to guest requests promptly and courteously.
Maintain security and safety standards throughout the hotel premises during the night shift.
Collaborate with other departments to resolve any operational issues that may arise overnight.
Requirements
High school diploma or equivalent.
Previous experience in hospitality or accounting preferred but not required.
Strong attention to detail and numerical skills.
Excellent communication and customer service skills.
Ability to work independently overnight with minimal supervision.
Proficiency with computer systems and Microsoft Office Suite.
Reliable and punctual with flexible availability during night hours.
Benefits
$15.00 per hour, paid bi-weekly.
Flexible part-time schedule ideal for students or those seeking supplemental income.
Opportunity to work in a beachfront hotel environment.
Employee discounts on hotel stays and amenities.
Supportive team atmosphere and training opportunities.
About the Company
Ramada Plaza Nags Head Oceanfront is a premier beachfront hotel located in Kill Devil Hills, NC. Known for its stunning ocean views and welcoming atmosphere, we strive to provide outstanding service to every guest. Joining our team means being part of a respected hospitality group dedicated to excellence and community.
$15 hourly Auto-Apply 1d ago
Part-time Night Audit
Aloft Chesapeake 4.2
Night auditor job in Chesapeake, VA
Benefits:
401(k)
Employee discounts
Health insurance
Paid time off
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a NightAuditor.
* Lightspeed PMS experience a plus but not necessary.
The NightAuditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a NightAuditor include:
Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor's box.
Ensure credit card draft capture is in balance.
File credit cards, keys and completed reports.
Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
Ensure that all wake up calls are handled promptly and properly.
Complete a “person in charge” security report identifying any unusual events and place on the General Manger's desk for review.
Receive and transmit mail, phone, and written messages for guests.
Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies.
Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
Represent the Hotel in regard to guest complaints and situations that require immediate attention.
Other and all duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position.
Must have prior Front Desk Experience.
Minimum of a High School Diploma and some college preferred.
Must be able to work a flexible schedule which includes evenings, weekends and holidays.
Must have a good command of the English language and be able to read, write and speak English fluently.
Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
Must have sold math skills.
Ability to lead, train, and motivate team members.
Strong communication and problem solving skills.
Must possess solid relationship-building skills, people focused, highly organized and guest centric.
Must have reliable transportation.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Compensation: $14.00 - $15.00 per hour
Property Location
With a stay at Aloft Chesapeake in Chesapeake, you'll be within a 15-minute drive of Greenbrier Mall and Norfolk Premium Outlets. This hotel is 9.4 mi (15.2 km) from Virginia Beach Town Center and 10.6 mi (17.1 km) from Norfolk Scope.
Rooms
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Amenities
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Dining
Satisfy your appetite at the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Chesapeake? This hotel has facilities measuring 581 square feet (54 square meters), including a meeting room. Free self parking is available onsite.
$14-15 hourly Auto-Apply 60d+ ago
Night Auditor
Naman Hotels
Night auditor job in Charlotte, NC
We are currently searching for the best and brightest in the customer service industry to fill our NightAuditor role.
Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance.
We are looking for a strong individual who can help continue providing great customer service throughout the night time operation hours. This person will need to possess the ability to complete shift tasks solely on their own during the overnight shift. Also, the skills desired for this position are, but not limited to; great personality, motivation to go above and beyond, ability to multitask, and great attention to detail.
Night Audit is responsible for balancing all the revenue and expense transactions which occur during the day at the hotel, balancing the guest ledger on a daily basis and complete all necessary reports. The ideal applicant should be capable of working autonomously with no one to assist him or her with the basic functions, such as checking guest in and out, reconciling accounts, responding to guest complaints, setting up breakfast in the morning and taking the initiative for necessary tasks.
The hours for this position are 11PM-7AM. Must be able to work during the overnight hours including weekends and holidays.
*Must have 1-2 years of hotel experience, preferably night audit.
*Must understand all aspects of the front desk and guest services.
*Must be outgoing, upbeat and pays attention to detail.
$23k-28k yearly est. 60d+ ago
Night Auditor-Courtyard Charlotte Airport North
Lexima
Night auditor job in Charlotte, NC
We are seeking a reliable and detail-oriented NightAuditor to join our team at our hotel. The NightAuditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a nightauditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$23k-28k yearly est. 40d ago
Night Auditor
Kana Hotel Group
Night auditor job in Mooresville, NC
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean • Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock • Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience • High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$23k-28k yearly est. Auto-Apply 34d ago
Night Auditor (Part- Time) Weekends @ Homewood Suites Pinehurst
Summit Hospitalityorporated
Night auditor job in Pinehurst, NC
JOB TITLE: NIGHTAUDITOR
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE
Summary: The Hotel NightAuditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day's operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager.
Qualifications:
Two (2) years previous experience as a NightAuditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.
Strong leadership skills
Excellent oral and written communication skills
Demonstrates planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, OPERA, HILTON PEP depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable
Able to diagnose and repair simple computer problems
Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc.
Skilled in math and able to operate a 10 key by touch
Responsibilities:
Run audit reports/journals from Front Office Systems
Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations
Makes corrections and adjustments and handles all computer problems that might occur throughout shift
Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries
Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations
Ensures all reports and back-up vouchers are complete and filed promptly and properly
Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll
Reviews and corrects discrepancies in the Front Desk System
Ensures complete guest satisfaction
Checks-in/Checks-out Guests
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based upon preferences and availability
Drives the Revenue Management process
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions regarding hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of front desk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Complete brand required training
Duties are subject to change and additional duties may be assigned as needed
Work Environment:
Must have reliable source of transportation
Flexible work schedule including weekends; position is referred to as third or late shift
Sitting, standing, reaching, bending for extended periods of time
Duties are subject to change and additional duties may be assigned as needed
Benefits:
Fulltime Employees
Personal time
Insurance benefits
Vacation time
Hotel Discounts
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
$23k-28k yearly est. 60d+ ago
Night Auditor
Maya Hospitality Group Inc. 4.1
Night auditor job in Gastonia, NC
Courtyard by Marriott Charlotte Gastonia | 1856 Remount Road Gastonia, NC 28054
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels , we are seeking a NightAuditor to manage front desk operations, financial transactions, and overnight guest services. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Front Desk Operations:
Perform guest check-in and check-out processes efficiently and accurately.
Provide excellent customer service, addressing guest inquiries, requests, and concerns.
Manage reservations and ensure all guest information is accurate in the system.
Assist with guest needs, including wake-up calls, room changes, and additional amenities.
Handle guest issues professionally and work to resolve them promptly.
Night Audit Functions:
Conduct a detailed audit of financial transactions, including guest folios, cash handling, and credit card charges.
Reconcile daily revenue, verify postings, and resolve discrepancies.
Prepare and distribute reports such as the Night Audit Report, Revenue Report, and Occupancy Report for hotel management.
Close the day's financial activities and generate the Daily Flash Report.
Ensure compliance with hotel policies and procedures across all operating departments.
Accounting and Financial Controls:
Maintain financial records, including guest ledgers, accounts receivable, and accounts payable.
Process and review invoices for accuracy before forwarding them to accounting.
Assist with month-end financial reporting and statements.
Monitor and control cash handling procedures, ensuring secure storage of funds.
Follow all hotel accounting and financial policies, procedures, and controls.
Night Safety and Security:
Maintain a secure environment for guests and employees throughout the night.
Monitor hotel access and ensure the safety of property and guests.
Respond to emergencies such as fire alarms, medical situations, or security concerns in accordance with hotel protocols.
Responsible Business Practices:
Adhere to Maya Hotels' policies, procedures, and Code of Ethics.
Maintain a clean and professional personal appearance, following Maya Hotels Grooming Policy-a smile is considered part of the uniform.
Promote a safe working environment, practice proper cash handling, and comply with safety regulations.
Participate in hotel sustainability initiatives, including recycling efforts and reducing energy consumption.
Education, Skills and Abilities:
Education: High school diploma or equivalent; additional education in accounting or hospitality is preferred.
Experience: Previous experience in front office operations or night audit roles is desirable.
Communication Skills: Excellent communication and customer service skills to interact with guests and colleagues effectively.
Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently.
Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment.
Technical Skills: Proficiency in computer systems, hotel property management software, and basic accounting principles.
Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer.
Flexibility: Ability to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand for extended periods of time.
Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage.
Ability lifting items up to 25lbs as needed.
Ready to Join the Team?
Apply today, we look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
$24k-29k yearly est. Auto-Apply 12d ago
Night Auditor
Home2 Suites
Night auditor job in Winston-Salem, NC
Join Our Team at Home2 Suites by Hilton Winston-Salem Hanes Mall!Are you dependable w/ PEP experienced?
Home2 Suites by Hilton Winston-Salem Hanes Mall is looking for a nightauditor who is dependable w/ PEP experienced to join our dedicated team. As a nightauditor, you will play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours.
What You'll Do:
Performing the night audit process with accuracy and attention to detail
Handling guest check-ins and check-outs efficiently
Responding to guest inquiries and resolving any issues that may arise
Preparing daily reports and reconciling transactions
Maintaining the cleanliness and organization of the front desk area
What We're Looking For:
Dependable w/ PEP experienced individual with strong communication skills
Ability to work independently and prioritize tasks effectively
Previous experience in a similar role is preferred
Knowledge of hotel operations and hospitality industry practices
Why Join Us?
At Home2 Suites by Hilton Winston-Salem Hanes Mall, we value teamwork, professionalism, and a commitment to excellence. As a member of our team, you will have the opportunity to work in a supportive and inclusive environment where your contributions are recognized and appreciated.
Company About Us:
Home2 Suites by Hilton Winston-Salem Hanes Mall is a modern hotel located in the vibrant city of Winston-Salem, NC. Our hotel offers spacious suites, thoughtful amenities, and a convenient location near popular attractions such as Hanes Mall and the BB&T Field. Whether you are traveling for business or leisure, we strive to provide a comfortable and enjoyable stay for all our guests.
$23k-29k yearly est. 60d+ ago
Night Auditor
Opal Hotels Group
Night auditor job in Wilson, NC
Department - Front Office
Reports to - Guest Services Manager / General Manager
What's the job?
As NightAuditor, you'll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports.
Your day-to-day
Guest Service
Perform all regular Front Office duties
Serve and build relationships with guests - ask for their feedback and show them hospitality.
Set the hotel up for success by anticipating the coming day's guest and operational needs.
Compile and enter data from Front Office Room Inspection forms.
Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
Perform pre-Breakfast duties and responsibilities.
Perform other duties as assigned. May also serve as manager on duty or breakfast host.
Schedule guest wake-up calls and reservations for the following day
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Prepare guest bills for next-day checkouts and process reservation cards
Facilitate the deposit of guests' valuables in hotel safe
Accounting / Profit
Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office.
Prepare and transmit payroll information and statistics.
Prepare and distribute the Daily Flash Report.
Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including:
Conduct the Night Audit in accordance with the Opal standards
Operations Analysis & Reporting:
Accounts Payable; Invoice Entry
Accounts Receivable and direct billing
End of day statistics
Labor Management entry
Daily Flash Report
Competition Research
Market Research for lead generation
Operations statistics report - labor cost/room, etc
Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.
Audit and balance reports from the day shifts
Run EOD computer functions so they are complete by the end of the shift
Balance cash drawers and record receipts
Requirements
High school diploma or higher-level education
2 years Hotel front office experience with 1-year experience as NightAuditor preferred
Must be willing to work up to 40+ hours per week with flexibility
Must work the Night shift
Must speak fluent English (other languages preferred)
Specific Responsibilities
Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations.
Be proficient on the use of the property management system and be able to train front desk personnel on the system.
Have a good understanding of all of hotel operating procedures.
Review front office communications logs.
Supervise delegated responsibilities and follows up.
Be able to use all front office equipment such as credit card machine, copier and fax.
Inform the General Manager of any unique situations, or unusual developments in front office operations.
Handle guest complaints effectively.
Understand the Chart of Accounts.
Process reservations by telephone, fax, email, central reservation systems referrals, mail.
Process reservations received from sales office and other hotel departments.
Be knowledgeable of room types and offered rate plans.
Fully understand hotel's franchise policy on guaranteed reservations and no-shows.
Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
Record and approve daily activity reports and labor management statistics.
Optimum Attributes
Effective communication skills
Problem-solving skills
Literate and tech-savvy
Team player
Flexibility - night, weekend and holiday shifts are all part of the job
Experience required may vary based on size and complexity of operation
Well-groomed and professional appearance
Performance Standards
Performance shall be measured by the following:
GSS Scores
Accuracy of reporting daily revenue statistics
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Equal Opportunity Employer
$23k-29k yearly est. Auto-Apply 14d ago
Night Auditor - Front Desk
Daly Seven 4.1
Night auditor job in Roanoke, VA
Summary: The NightAuditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The NightAuditor is to report ten minutes before shift change time.
Job Duties:
Initial Duties with Guest Service Agent Going Off Duty
Count the money drop for the clerk you are relieving.
Watch the clerk drop the money in the locked drop box.
Sign your initials on the money shift verification form.
Count your bank.
Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager.
Check the computer and make sure your shift has been keyed in and your initials are posted.
Regular duties as NightAuditor
Check the day's work and correct any errors.
Do all check systems
Clean the lobby
Set up continental breakfast
Take reservations and enter into computer
Do the audit; following the audit guidelines
Responsibility of All Shifts
To keep Lobby clean and neat at all times.
Follow all rules given to you on the date hired.
To complete correctly all daily forms and reports.
To know the layout of interior and exterior of property.
To know the location of the main gas cut off, water, electrical, and breakers.
To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem.
To know how to shut the computer down in case of emergency or fire.
Have an emergency kit with a flashlight (Know where it is at all times).
Know the location of the first aid supplies
Know the manager's phone number
After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency.
Know how to set up the American Disabilities Act (ADA) box.
Refer all customers to another Daly Seven property when full at your location.
Any additional responsibilities assigned by Supervisor.
$25k-31k yearly est. 60d+ ago
Night Auditor
Autocamp Hospitality Group
Night auditor job in Asheville, NC
Full-time, Part-time Description
Our Asheville AutoCamp location is Opening Soon! We anticipate starting New Hire Welcome Orientation the week of January 19, 2026.
Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.
AutoCamp is seeking a Front Desk NightAuditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis.
AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality.
Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.
Requirements
ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
Greet and welcome guests by speaking in a warm, friendly and courteous manner.
Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp's policies.
Collect and distributes messages for guests.
Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Resolve guest complaints and assists with inquiries that relate to Autocamp's services, events, directions, local attractions, etc.
Assist in solving billing discrepancies.
Perform cancellations according to procedures.
Follow through and complete Supervisor's checklist by end of shift.
Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.
Attend department meetings.
Perform any other duties as requested by Supervisor.
DESIRED SKILLS AND EXPERIENCE
Ability and Comfort in Working with Cloud Based Applications
Preferred: Knowledge of Google Suite products.
Preferred: Customer service background.
Five year clean driving record strongly preferred.
EDUCATIONAL REQUIREMENTS AND PREFERENCES
No educational requirement.
Preferred: College degree in hospitality, business administration or similar.
THE RIGHT PERSON WILL….
Strong Relational Skills
Thoroughness and an Attention to Detail
Excellent and Attentive Customer Service
Must be a MacGyver, and able to find solutions when issues arise.
Salary Description $19/hr plus benefits and perks!
$19 hourly 13d ago
Night Auditor
Crown Hotel & Travel Management LLC
Night auditor job in Emerald Isle, NC
Night Audit 2 Nights a Week, plus additional 3-11 shifts
Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.
Benefits
Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced Paid Time Off (PTO) Plan
Paid Training
Fantastic Company Culture
Department
Front Office
Supervisors: Front Office Manager and General Manager
Job Summary
The nightauditor is responsible for a great successful guest experience with any guest who enters the hotel. The nightauditor needs to be able to assist guests with their overnight requests and balance accounts from the day shift. Job duties may include the following:
Handling end-of-day bookkeeping, auditing, and account reconciliation
Overseeing the property as manager on duty during their shift
Taking the details of all arriving guests including payment information
Allocating rooms to all guests
Making travel arrangements for the guests
Providing information to guests about the procedures, policies and facilities of the hotel
Providing the guest with the necessary tourism information
Making reservations on behalf of the guests for live entertainment, cinema and even sightseeing tours
Handling all customer complaints and queries
Taking messages for the visitors
Issuing receipts to the guests
Calculating the guest bills
Making accommodation reservations for guests who may be relocating
Coordinating the delivery of guest laundry needs as well as special requests
Ensuring the safety and security of all guests
Preparing hotel correspondence
Coordinate Suite Shop sales
Maintain all guest reservations in accordance with credit card security requirements
Balance and properly account for cash drawer at the desk for each shift
Maintain all training requirements as set forth by General Manager
Assisting guests with safety deposit box forms and keys as outlined by GM
Other duties as assigned by FOM, GM, Sales Manager
Job Duties and Responsibilities
Be able to work a flexible schedule
Wear a provided uniform and nametag at all times on the property
Perform routine cleaning throughout the work area to include dusting, mopping, vacuuming, and organizational needs, etc.
Maintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs, and supplies
Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
Smile, acknowledge, and greet guests while in guest rooms, in front of the house, or any other area of the hotel
Announce presence and enter guest rooms in accordance with Company standards and procedures
Respond to guest's requests for immediate repairs
Assist other employees in various assignments, such as collecting/delivering dirty linen to laundry, and assisting laundry or housekeeping, as needed
Report lost-and-found items in accordance with hotel procedures
Job Requirements
High school diploma or equivalent
Prefer at least one (1) year of related experience
Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must display very good organization and time management skills
Must be able to walk and climb/descend stairs approximately 20% of the time
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$23k-29k yearly est. Auto-Apply 21d ago
Front Desk
Grand Fitness
Night auditor job in Madison Heights, VA
Planet Fitness is coming to Madison Heights! Come join our team.
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description 12.50 per hour
$25k-31k yearly est. 60d+ ago
Front Desk Overnight
Grand Fitness Mgmt, LLC
Night auditor job in Madison Heights, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Overnight Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$25k-31k yearly est. 24d ago
Front Desk Agent
Travelodge Low Moor Near Covington
Night auditor job in Low Moor, VA
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Travelodge/Penny's Diner in Low Moor, VA.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$25k-31k yearly est. Auto-Apply 29d ago
RCV INBOUND AUDIT Night shift
Kontoor Brands, Inc.
Night auditor job in Mocksville, NC
Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 13,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.
Job Posting:
Boxes travel along conveyor from unloaded trailers to Inbound Audit if the box is not received by the automated system. Boxes that need to be carton created are moved manually to the area. Associate then removes all garments from the box and places them on worktable. Associate then uses handheld scanner and scans each garment bar code. When all garments have been scanned, press F3 to process box. When all garments have been processed, they will pick up box and place on takeaway conveyor.
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
$23k-29k yearly est. Auto-Apply 60d+ ago
Front Desk - Hotel Weyanoke
Hotel Weyanoke
Night auditor job in Farmville, VA
At Hotel Weyanoke, the front desk isn't just a workstation - it's where first impressions are made, stories begin, and lasting memories are created. We're looking for a Front Desk Agent who loves people, thrives on service, and understands that hospitality is more than a job - it's a calling.
As the face of our historic hotel, you'll deliver on our promise:
“From Our Family to Yours, We Deliver Exceptional Experiences Every Step of the Way.”
Compensation: $13.00/hr
What You'll Be Doing:
You'll be the welcoming presence our guests remember long after checkout.
Greet, check in, and check out guests with warmth and professionalism
Create a positive first impression through polished appearance and genuine hospitality
Manage reservations, room assignments, billing, and payments
Answer phones and assist guests with hotel services, amenities, and local recommendations
Maintain accurate room status by coordinating with housekeeping and maintenance
Handle guest concerns with empathy, professionalism, and follow-through
Balance cash drawers, complete shift reports, and maintain daily logs
Sell rooms to walk-in guests and promote available rates and packages
Receive and distribute guest mail, packages, and messages
Maintain a clean, organized, and welcoming front desk area
Uphold ECHO Teamwork values and Lean Management principles
Lead by example with confidence, energy, and a positive attitude
Support food & beverage and hospitality teams as needed
What We're Looking For:
High School Diploma required
1-2 years of hotel front desk experience preferred
Strong computer skills (Microsoft Word, Excel, Google Applications)
Experience with hotel systems such as RoomKey is a plus
Excellent communication, organization, and attention to detail
Ability to work independently and as part of a team
Calm, professional problem-solver who enjoys a fast-paced environment
Must be friendly (seriously -
nice matters here
)
Ability to stand for long periods and lift up to 40 lbs
Flexible availability, including mornings, evenings, weekends, and holidays
Why Hotel Weyanoke?
Work in a beautiful, historic property with a strong team culture
Be part of the Taylor Hospitality family
A supportive, team-oriented environment where attitude matters
Opportunity to grow within hospitality and customer service
Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.
About the Company: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
How much does a night auditor earn in Lynchburg, VA?
The average night auditor in Lynchburg, VA earns between $22,000 and $33,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.