Night auditor jobs in Mount Pleasant, SC - 59 jobs

Night Auditor - Zero George Street Hotel Charleston, SC | 11 PM - 7 AM | $21-$24/hour Zero George Street, Charleston's premier boutique hotel, is seeking a dependable and guest-focused Night Auditor to join our front office team. This overnight position is responsible for greeting and assisting late-arriving guests, performing end-of-day accounting procedures, ensuring the security and cleanliness of the property, and helping set up breakfast service for the following morning. Ideal candidates are self-sufficient, detail-oriented, and comfortable working independently. Duties include completing nightly audit reports, supporting housekeeping and maintenance efforts, performing property walkthroughs, assisting with light cleaning tasks, and preparing breakfast items alongside the kitchen team. Valet experience is a plus, and the ability to deliver excellent guest service is essential. Compensation: $21-$24 per hour, based on experience. If you're looking for a quiet but active overnight role in a high-end hospitality environment, we'd love to hear from you. Salary Description $21 - $24

Description: The Residence Inn Charleston North/Ashley Phosphate is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. $500 sign-on bonus paid at 3 months and 6 months of employment! The Job A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions. Job Duties Include: Perform nightly balancing duties Process daily paperwork Complete shift reports Provide guests with excellent service throughout the night Occasionally tidy up the lobby and take out the trash What would make me successful in this role? Affinity for working independently Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Marriott Brand Hotel Discounts Requirements Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays About Us The Residence Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our hotel is just outside of the historic district and offers convenience to Joint Base Charleston, North Charleston Coliseum, Northwoods Mall and Goose Creek. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements: Required Skills & Experience Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are currently searching for the best and brightest in the customer service industry to fill our Night Auditor role. Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance. We are looking for a strong individual who can help continue providing great customer service throughout the night time operation hours. This person will need to possess the ability to complete shift tasks solely on their own during the overnight shift. Also, the skills desired for this position are, but not limited to; great personality, motivation to go above and beyond, ability to multitask, and great attention to detail. Night Audit is responsible for balancing all the revenue and expense transactions which occur during the day at the hotel, balancing the guest ledger on a daily basis and complete all necessary reports. The ideal applicant should be capable of working autonomously with no one to assist him or her with the basic functions, such as checking guest in and out, reconciling accounts, responding to guest complaints, setting up breakfast in the morning and taking the initiative for necessary tasks. The hours for this position are 11PM-7AM. Must be able to work during the overnight hours including weekends and holidays. *Must have 1-2 years of hotel experience, preferably night audit. *Must understand all aspects of the front desk and guest services. *Must be outgoing, upbeat and pays attention to detail.

With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, The Wentworth Mansion is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality. The night audit consists of verifying that charges are correct on guest folios, posting daily room charges, processing deposits on future reservations, reconciling the day's credit card charges, closing the day's credit card batch, and posting relevant charges to guest folios. Night audit is the only employee on staff for the entire shift and is thus additionally responsible for all concierge, bell, and housekeeping services overnight. Night audit is expected to assist with guest requests in all aspects, including check-in and check out, reservations calls, and assistance with any other issues. Part Time position - must be available Friday and Saturday evenings Responsibilities: Completing all steps of the night audit process Compiling and collating all night audit reports and paperwork and delivering paperwork to necessary parties Preparing coffee service, collecting breakfast cards, delivering newspapers, and preparing paperwork for the morning concierge. Answer all incoming phone calls and assist as necessary, including taking room reservations. The audit is not expected to make reservations for tours or restaurants but should be able to make appropriate recommendations. Handle all steps of the check-in and check-out process, both as concierge and bell. Create the housekeeping sheet from assignments sent by the housekeeping manager. Responsible for the security of the building including the ability to handle fire alarm procedures and non-guests not welcomed during night hours. Ensure all public spaces are clean and orderly before the end of the shift. Responsible for informing relevant staff of any potential problems that must be handled during the daytime, as well as sending out an end-of-shift report for all front desk and management staff. Night Audit Requirements: An ideal night auditor should be comfortable working alone without any assistance. Must be able to positively interact with guests in a cordial and congenial manner Must be detail-oriented and able to catch any errors or discrepancies in the computer system. The organization is a key aspect of the job. Must be available to work the 11 pm-7 am shift and be available on weekends and holidays. Familiarity with Windows operating system, Microsoft Office products, email, and multi-line phone systems required Previous hotel or audit experience is preferred. Familiarity with Charleston restaurants and events is also preferred. The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: * Marriott Employee Discounts Worldwide * Medical, Dental, Vision Insurance * Company-Sponsored Life Insurance * Short & Long-Term Disability Insurance * Tuition Reimbursement Program * 401(K) with Discretionary Company Matching Contributions * Employee Assistance Program Responsibilities JOB SUMMARY The overall objective and purpose of the Night Audit position are to provide hospitable service to our guests and maintain a safe and secure environment during the overnight shift. The incumbent is responsible for ensuring a seamless arrival and departure experience, responding efficiently to guest requests, reconciling the day's transactions, and following safety and security protocol. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company. CORE RESPONSIBILITIES Primary responsibilities and tasks include, but are not limited to the following: * Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature * Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control * Perform Manager on Duty tasks and be the hotel's ambassador during the overnight shift * Process check-ins, check-outs, and room assignments * Post guest charges and payments, process no-shows, and adjust disputed charges * Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy * Verify rate codes and make appropriate adjustments on guest' invoices * Block and unblock rooms according to the hotel's need * Enter financial data into the property management system and process reports * Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette * Process and respond to wake-up calls according to the standard operating procedure * Notify guests of messages and record them legibly and completely * Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions * Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied * Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner * Solve problems proficiently * Demonstrate effective sales techniques to upsell rooms, amenities, and products * Maintain a neat and organized work area * Maintain the integrity of Company proprietary information and protect Company assets * Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications * Maintain complete knowledge and comply with company policies and procedures * Maintain neat, clean, and professional appearance according to standards * Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions * Assist guests with luggage and valet services (only if services are provided by the Company) * Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. * Develop and maintain a positive working relationship and support the team to achieve our goals * Attend required training and meetings * All other duties as assigned, planned or un-planned Qualifications KNOWLEDGE, SKILLS, AND ABILITIES To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent. * Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment * Ability to remain calm in various situations, use sound judgment and effectively solve problems * Ability to read and interpret documents such as safety rules and procedural manuals * Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages * Strong written, verbal, and interpersonal skills * Comprehensive knowledge of office equipment and property management systems * Have a valid driver's license and the ability to park cars with automatic or manual transmission MINIMUM QUALIFICATIONS * Bachelor's degree in Business or related training equivalent - required * 1+ year of relevant work experience in similar scope and title - required * Experience within luxury brand/markets - required * Student or graduate of hotel management - preferred WORK ENVIRONMENT The work environment/conditions described herein are representative of those that an incumbent may experience. * Must be comfortable working in a shared space, with constant noise, without the use of a private office. * Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. * Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. * While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand up to 8 hours on a daily basis. * Push, pull, and lift up to 50 lbs. * While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Posted Min Pay Rate Posted Max Pay Rate

Night Auditor Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! JOB RESPONSIBILITIES The Night Auditor functions as an overnight Guest Service Representative along with additional front desk responsibilities. This involves attending to guest needs and following standard operating procedures within the Property Management System (LightSpeed). Other Responsibilities Include: Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Audit and balance reports from the day shifts Schedule guest wake-up calls and reservations for the following day Verify that all shift work has been completed as outlined on shift checklist Respond to guest inquiries, concerns and complaints as needed Communicate to all departments as needed Answer phones and place reservations Balance cash drawers and record receipts Email shift report to all team members Responds to guests requests, represents hotel in the late evening and early morning hours, maintains thorough communication with management staff. Maintains Marriott Tribute Portfolio Brand Standards BENEFITS Family Focused Culture Development and Promotion Opportunities Competitive Pay Health, Vision, Dental and Supplemental Insurance Paid Vacation and Holiday Pay 401k Uncapped Employee Referral Program

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program JOB SUMMARY The overall objective and purpose of the Night Audit position are to provide hospitable service to our guests and maintain a safe and secure environment during the overnight shift. The incumbent is responsible for ensuring a seamless arrival and departure experience, responding efficiently to guest requests, reconciling the day's transactions, and following safety and security protocol. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company. CORE RESPONSIBILITIES Primary responsibilities and tasks include, but are not limited to the following: Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control Perform Manager on Duty tasks and be the hotel's ambassador during the overnight shift Process check-ins, check-outs, and room assignments Post guest charges and payments, process no-shows, and adjust disputed charges Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy Verify rate codes and make appropriate adjustments on guest' invoices Block and unblock rooms according to the hotel's need Enter financial data into the property management system and process reports Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette Process and respond to wake-up calls according to the standard operating procedure Notify guests of messages and record them legibly and completely Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner Solve problems proficiently Demonstrate effective sales techniques to upsell rooms, amenities, and products Maintain a neat and organized work area Maintain the integrity of Company proprietary information and protect Company assets Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications Maintain complete knowledge and comply with company policies and procedures Maintain neat, clean, and professional appearance according to standards Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions Assist guests with luggage and valet services (only if services are provided by the Company) Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. Develop and maintain a positive working relationship and support the team to achieve our goals Attend required training and meetings All other duties as assigned, planned or un-planned KNOWLEDGE, SKILLS, AND ABILITIES To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent. Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment Ability to remain calm in various situations, use sound judgment and effectively solve problems Ability to read and interpret documents such as safety rules and procedural manuals Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages Strong written, verbal, and interpersonal skills Comprehensive knowledge of office equipment and property management systems Have a valid driver's license and the ability to park cars with automatic or manual transmission MINIMUM QUALIFICATIONS Bachelor's degree in Business or related training equivalent - required 1+ year of relevant work experience in similar scope and title - required Experience within luxury brand/markets - required Student or graduate of hotel management - preferred WORK ENVIRONMENT The work environment/conditions described herein are representative of those that an incumbent may experience. Must be comfortable working in a shared space, with constant noise, without the use of a private office. Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand up to 8 hours on a daily basis. Push, pull, and lift up to 50 lbs. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are looking for a Night Auditor to join our outstanding team at King 583 Resort. In this position, you will be responsible for the auditing, posting, and balancing of daily transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. Why do Team Members Like working for us: Day 1 Benefit Eligibility Positive Team environment Daily Pay * Recognition Programs and Rewards Discounted travel programs! 401(k) program with company match. Paid time off and Paid Sick Days Tuition reimbursement programs Numerous learning and advancement opportunities Stock Purchase Program What are we looking for? High School diploma/GED Proficient English language, able to communicate both verbally and in writing. Open and flexible availability, including weekends and holidays Customer service or similar related experience. Preferred, but not required: Associate's degree/College Degree 1 year auditing experience Resort hospitality experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? The Night Auditor position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards: Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with Front Office duties and is the overnight guest service agent. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Maintains clean work area. Provides information on area attractions and resort amenities. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.

The Night Auditor is responsible for overseeing the overnight operations of the hotel, balancing the day's financial transactions, and ensuring that all guest services are provided efficiently during the night shift. This role involves performing front desk duties, reconciling accounts, and ensuring a safe and quiet environment for guests. Key Responsibilities Nightly Accounting and Reporting Reconcile and balance daily financial transactions, including room charges, food and beverage sales, and other hotel services. Prepare and distribute daily reports, such as the daily revenue report, occupancy report, and other financial summaries for management review. Ensure that all transactions are accurately posted in the hotel's property management system (PMS). Conduct nightly audits of guest accounts, checking for discrepancies and resolving any issues. Front Desk Operations Perform check-in and check-out procedures for late arrivals and early departures, ensuring all guest information is accurately recorded. Handle guest inquiries, reservations, and requests during the overnight shift, providing courteous and professional service. Monitor and respond to guest needs, ensuring a quiet and restful environment throughout the night. Manage the front desk area, ensuring it is clean, organized, and stocked with necessary supplies. Security and Safety Conduct regular security checks of the hotel premises, ensuring that all doors are locked, and the property is secure. Respond to any security or emergency situations, following hotel protocols and notifying the appropriate authorities if necessary. Ensure that all safety procedures are followed, including fire safety and emergency evacuation plans. Report any suspicious activity or security concerns to the management team immediately. Guest Service and Relations Provide exceptional service to all guests, handling any issues or complaints that arise during the night shift. Assist with any special requests or accommodation, ensuring that guests have a comfortable and pleasant stay. Maintain a friendly and professional demeanor when interacting with guests, creating a welcoming atmosphere. Ensure that all guest concerns are documented and communicated to the morning shift for follow-up if necessary. Administrative Duties Prepare end-of-day procedures and ensure that all financial data is accurately processed and recorded. Assist with administrative tasks such as preparing invoices, processing payments, and updating guest records. Review and process any wake-up calls, late check-outs, or special requests for the following day. Support other hotel departments as needed during the night shift, ensuring seamless operations. Other duties as assigned to meet the needs of the property and comply with Brand standards. Qualifications: High school diploma or equivalent; additional education in hospitality management or accounting is a plus. Previous experience in a front desk, accounting, or night audit role within a hotel is preferred. Strong numerical and analytical skills, with experience in handling financial transactions and reconciliations. Proficiency in property management systems (PMS) and accounting software. Excellent communication and customer service skills, with the ability to handle guest issues professionally. Ability to work independently and manage time effectively during overnight shifts. Strong attention to detail and commitment to accuracy. Working Conditions: Overnight shifts, including weekends and holidays. Ability to work independently in a quiet, low-traffic environment. Physical stamina required for standing, walking, and occasionally lifting items (up to 25 lbs). Benefits: Competitive salary and potential for bonuses. Employee discounts on hotel stays. Opportunities for career growth and development within the hotel. The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job. Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. View all jobs at this company

Home2 Summerville is now Hiring! SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Property Description Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale team. Joining our team means becoming part of a hospitality brand known for its commitment to exceptional guest service and distinctive accommodations. The hotel boasts a prime location in the heart of Charleston's historic district, with easy access to popular attractions, shopping, and dining, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a charming and sophisticated environment, providing personalized service to discerning guests. Hotel Bella Grace values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly distinctive setting. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Full-time Description The Residence Inn Charleston North/Ashley Phosphate is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. $500 sign-on bonus paid at 3 months and 6 months of employment! The Job A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions. Job Duties Include: Perform nightly balancing duties Process daily paperwork Complete shift reports Provide guests with excellent service throughout the night Occasionally tidy up the lobby and take out the trash What would make me successful in this role? Affinity for working independently Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Marriott Brand Hotel Discounts Requirements Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays About Us The Residence Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our hotel is just outside of the historic district and offers convenience to Joint Base Charleston, North Charleston Coliseum, Northwoods Mall and Goose Creek. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements Required Skills & Experience Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $16/hour

Job Description With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, The Wentworth Mansion is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality. The night audit consists of verifying that charges are correct on guest folios, posting daily room charges, processing deposits on future reservations, reconciling the day's credit card charges, closing the day's credit card batch, and posting relevant charges to guest folios. Night audit is the only employee on staff for the entire shift and is thus additionally responsible for all concierge, bell, and housekeeping services overnight. Night audit is expected to assist with guest requests in all aspects, including check-in and check out, reservations calls, and assistance with any other issues. Part Time position - must be available Friday and Saturday evenings Responsibilities: Completing all steps of the night audit process Compiling and collating all night audit reports and paperwork and delivering paperwork to necessary parties Preparing coffee service, collecting breakfast cards, delivering newspapers, and preparing paperwork for the morning concierge. Answer all incoming phone calls and assist as necessary, including taking room reservations. The audit is not expected to make reservations for tours or restaurants but should be able to make appropriate recommendations. Handle all steps of the check-in and check-out process, both as concierge and bell. Create the housekeeping sheet from assignments sent by the housekeeping manager. Responsible for the security of the building including the ability to handle fire alarm procedures and non-guests not welcomed during night hours. Ensure all public spaces are clean and orderly before the end of the shift. Responsible for informing relevant staff of any potential problems that must be handled during the daytime, as well as sending out an end-of-shift report for all front desk and management staff. Night Audit Requirements: An ideal night auditor should be comfortable working alone without any assistance. Must be able to positively interact with guests in a cordial and congenial manner Must be detail-oriented and able to catch any errors or discrepancies in the computer system. The organization is a key aspect of the job. Must be available to work the 11 pm-7 am shift and be available on weekends and holidays. Familiarity with Windows operating system, Microsoft Office products, email, and multi-line phone systems required Previous hotel or audit experience is preferred. Familiarity with Charleston restaurants and events is also preferred. The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.

Job Description Night Auditor Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! JOB RESPONSIBILITIES The Night Auditor functions as an overnight Guest Service Representative along with additional front desk responsibilities. This involves attending to guest needs and following standard operating procedures within the Property Management System (LightSpeed). Other Responsibilities Include: Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Audit and balance reports from the day shifts Schedule guest wake-up calls and reservations for the following day Verify that all shift work has been completed as outlined on shift checklist Respond to guest inquiries, concerns and complaints as needed Communicate to all departments as needed Answer phones and place reservations Balance cash drawers and record receipts Email shift report to all team members Responds to guests requests, represents hotel in the late evening and early morning hours, maintains thorough communication with management staff. Maintains Marriott Tribute Portfolio Brand Standards BENEFITS Family Focused Culture Development and Promotion Opportunities Competitive Pay Health, Vision, Dental and Supplemental Insurance Paid Vacation and Holiday Pay 401k Uncapped Employee Referral Program

We are currently searching for the best and brightest in the customer service industry to fill our Night Auditor role. Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance. We are looking for a strong individual who can help continue providing great customer service throughout the night time operation hours. This person will need to possess the ability to complete shift tasks solely on their own during the overnight shift. Also, the skills desired for this position are, but not limited to; great personality, motivation to go above and beyond, ability to multitask, and great attention to detail. Night Audit is responsible for balancing all the revenue and expense transactions which occur during the day at the hotel, balancing the guest ledger on a daily basis and complete all necessary reports. The ideal applicant should be capable of working autonomously with no one to assist him or her with the basic functions, such as checking guest in and out, reconciling accounts, responding to guest complaints, setting up breakfast in the morning and taking the initiative for necessary tasks. The hours for this position are 11PM-7AM. Must be able to work during the overnight hours including weekends and holidays. *Must have 1-2 years of hotel experience, preferably night audit. *Must understand all aspects of the front desk and guest services. *Must be outgoing, upbeat and pays attention to detail.