Night auditor jobs in New Hampshire - 21 jobs

Job DescriptionNight Auditor MCHG is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives-for our guests and our team. Join us and help ensure our hotel operates smoothly overnight while providing exceptional guest service. We are hiring a Night Auditor to manage front desk operations during overnight shifts, process accounting and property management system tasks, and serve as the first point of contact for all guests. This position is essential to delivering an outstanding guest experience and maintaining accurate hotel operations. Key Responsibilities Serve as the Manager on Duty during overnight hours Process all PMS night audit tasks and end-of-day accounting procedures Accurately handle cash, complete daily transaction reports, and balance the cash drawer Welcome guests and provide exceptional service in person and over the phone Handle room and rate changes, VIP reservations, and special guest requests according to hotel policies Maintain clean and safe front desk and work areas Communicate effectively with management, front desk team, and other departments Provide guests with information about hotel services, amenities, and the local area Uphold the MCHG mission and values through professionalism, positivity, and respect Qualifications Previous front desk, night audit, or hotel experience preferred but not required Strong customer service skills and attention to detail Basic knowledge of computers and ability to learn hotel PMS systems Excellent written and verbal communication skills Valid driver's license is required Reliable, punctual, and able to work independently Must be available for nights, weekends, and holidays Benefits & Perks We offer competitive wages and excellent full-time benefits, including: Health, Dental, and Vision Insurance Life Insurance 401(k) PTO Company Discounts Supportive, respectful work environment MCHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $18 - $20 hourly Responsibilities: Process additional administrative, bookkeeping. and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: Experience in the hospitality industry or guest services is preferred, but not required High school diploma or equivalent required; some college preferred Flexible overnight hours are required Great communications. and excellent customer service skills are required Must be computer proficient; experience with accounting or reservation software is a bonus About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Our team members enjoy a wealth of benefits and perks, including: Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Complementary Golf, Skiing and Riding. Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities High school diploma or equivalent Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Ability to work nights, weekends, and holidays Fulltime, part time, on call positions available Omni Hotels and Resorts is an Equal Opportunity Employer.

PRIMARY PURPOSE: This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front line position and Simon's interaction with its guests; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: Responsible for representing Simon to guests by providing high quality, efficient, friendly and energetic service Delivers on all Simon Service initiatives and delivers excellent service to guests Serves as “Seller” function of the Simon Gift Card program, and/or other payment products Oversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Gift Cards, and other mall programs Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant Ability to respond to guest and retailer inquiries and advise on the appropriate resolution Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives Ability to capture additional information from consumers transacting or not transacting at Simon Guest Services (e.g. email or mobile information, charity donations Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals Ensure compliance with all policies and procedures pertaining to Simon programs including Simon Gift Cards, Simon Youth Foundation, Blackhawk Retailer Program, Gift with Purchase programs and other initiatives Responsible for executing on all tourism initiatives (including individual and group tours), VIP Shopper program enrollments and tracking, and other programs unique to specific centers Maintains confidentiality and follows the code of ethics MINIMUM QUALIFICATIONS: A high school diploma or equivalent 1-2 years of customer service or sales background The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times Must be at least 18 years of age Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests Ability to effectively perform multiple tasks for up to 5 hours at a time Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Our team members enjoy a wealth of benefits and perks, including: Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Complementary Golf, Skiing and Riding. Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications High school diploma or equivalent Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Ability to work nights, weekends, and holidays Fulltime, part time, and on call positions available Omni Hotels & Resorts is an Equal Opportunity Employer.

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Our team members enjoy a wealth of benefits and perks, including: * Comprehensive healthcare coverage with options for medical, dental, and vision plans. * Paid time off for relaxation and rejuvenation. * Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). * A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. * Complementary Golf, Skiing and Riding. * Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. * Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities * High school diploma or equivalent * Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures * Empathetically listen to guest inquiries and provide appropriate responses * Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) * Maintain confidentiality of all guests and hotel information * Employ attention to detail in order to ensure security of guest room access. * Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments * Maintain guest history files on all guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction * Issue safe deposit boxes to guests and ensure security of key * Monitor, send and distribute guest faxes * Generate, print and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping * Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone * Ability to accurately and efficiently input information into computer systems * Ability to work cohesively with co-workers both within and outside of your department * Ability to compute accurate mathematical calculations * Ability to think clearly, quickly and make concise decisions * Ability to prioritize, organize and follow up * Ability to work well under pressure, dealing with many arrivals and departures within a short period of time * Previous customer service experience * Previous hotel front desk experience is strongly preferred * Previous cashiering experience is preferred * Fluency in a foreign language is preferred * Previous guest relations training is preferred * Ability to work nights, weekends, and holidays * Fulltime, part time, on call positions available Omni Hotels and Resorts is an Equal Opportunity Employer.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Courtyard Manchester 700 Huse RdManchester, NH 03103 Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities * Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. Qualifications * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Job Description We're looking for a positive and professional guest experience agent to join our team at The Hotel Portsmouth, a 1880-built historic Inn in downtown Portsmouth, NH. You will deliver exceptional experience to every guest at our hotel. You'll welcome all guests, delight their stay experience, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! We look forward to hearing from you. Compensation: $18 - $21 hourly Responsibilities: Field customer complaints when necessary Assist and support during breakfast and bar operations at John & Lucy`s speakeasy bar. Answer incoming calls and questions about guests' needs in person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Welcome, register, check in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Be a team player and open to supporting all departments Qualifications: Check-in/Check-out: Managing the process of guest arrival and departure, including issuing keys and processing payments. Guest Assistance: Answering questions, providing information about hotel services and local attractions, and addressing guest concerns or complaints. Front Desk Operations: Handling reservations, managing guest records, and maintaining a clean and organized front desk area. Problem Solving: Addressing guest issues and complaints promptly and professionally, often working with other departments to find solutions. Maintaining a Welcoming Environment: Creating a positive first impression for guests and ensuring their comfort throughout their stay. Communication: Effectively communicating with guests and colleagues, both verbally and in writing, to ensure smooth operations and excellent service. Customer Service: A strong customer-focused attitude with the ability to empathize with guests and resolve their issues. Communication: Excellent verbal and written communication skills to interact with guests and colleagues effectively. Problem Solving: The ability to identify and resolve guest issues efficiently and professionally. Organization: Strong organizational skills to manage multiple tasks and maintain a tidy workspace. Computer Literacy: Proficiency in using computer systems for reservations, payments, and other administrative tasks. Flexibility: The ability to adapt to different situations and work a variety of shifts, including weekends and holidays. A Guest Service Agent plays a vital role in creating a positive and memorable experience for hotel guests. About Company Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special. Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast. Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps. Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.

The opportunity Delaware North Gaming is hiring full-time Front Desk Clerks to join our team at The Sheraton in Nashua, New Hampshire As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. Pay $17.00 - $18.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: * Weekly pay * Training and development opportunities * Employee discounts * Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? * Greet and register guests via a centralized registration system and coordinate with housekeeping as needed. * Manage cash and credit card transactions while keeping accurate paperwork. * Resolve small guest issues immediately, delivering items to guests as needed. * Monitor and balance the daily figures, post room and tax charges on guest accounts. More about you * Must be 18 years of age or older. * No high school diploma or GED required. * Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial. * Ability to multitask, function in a professional manner under pressure from guests and supervisors. Physical requirements * Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts. Shift details 8hr shift Days Evenings Weekends Who we are Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel  Must be able to prioritize and work efficiently with limited supervision  Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs  Must possess basic computer skills  Strong attention to detail and the ability to handle multiple tasks simultaneously  General knowledge of the city where hotel is located and its attractions  Extensive knowledge of the hotel, its services and facilities  Ability to handle cash and balance cash drawer required  Strong team player, able to partner with management and other employees in a professional manner  Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Part & full time positions available. Weekend availability required Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Free uniforms Join our Incredible Front Desk Team! Full time and Part time positions available! Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Responsibilities: Provide WOW! Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Organizing and light cleaning Job Qualifications and Skills Ability to speak to and work with children Excellent communication, technology, and organizational skills High energy Strong work ethic Must pass background examinations prior to training High School Diploma or equivalent preferred Goldfish Swim School (Bedford) offers a growth program with the opportunity for up to FOUR promotions in the first 90 days! As well as a robust Anniversary and Recognition Program! We LOVE to celebrate our staff with cash incentives, gift cards and more! Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. GSS-Bedford is an Equal Opportunity Employer. Must be at least 18 years old to apply

Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $17.00

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Our team members enjoy a wealth of benefits and perks, including: Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Complementary Golf, Skiing and Riding. Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications High school diploma or equivalent Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Ability to work nights, weekends, and holidays Fulltime, part time, and on call positions available Omni Hotels & Resorts is an Equal Opportunity Employer.

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Our team members enjoy a wealth of benefits and perks, including: * Comprehensive healthcare coverage with options for medical, dental, and vision plans. * Paid time off for relaxation and rejuvenation. * Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). * A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. * Complementary Golf, Skiing and Riding. * Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. * Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities * Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures * Empathetically listen to guest inquiries and provide appropriate responses * Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) * Maintain confidentiality of all guests and hotel information * Employ attention to detail in order to ensure security of guest room access. * Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments * Maintain guest history files on all guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction * Issue safe deposit boxes to guests and ensure security of key * Monitor, send and distribute guest faxes * Generate, print and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping * Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications * High school diploma or equivalent * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone * Ability to accurately and efficiently input information into computer systems * Ability to work cohesively with co-workers both within and outside of your department * Ability to compute accurate mathematical calculations * Ability to think clearly, quickly and make concise decisions * Ability to prioritize, organize and follow up * Ability to work well under pressure, dealing with many arrivals and departures within a short period of time * Previous customer service experience * Previous hotel front desk experience is strongly preferred * Previous cashiering experience is preferred * Fluency in a foreign language is preferred * Previous guest relations training is preferred * Ability to work nights, weekends, and holidays * Fulltime, part time, and on call positions available Omni Hotels & Resorts is an Equal Opportunity Employer.

**The opportunity** Delaware North Gaming is hiring full-time Front Desk Clerks to join our team at The Sheraton in Nashua, New Hampshire As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. **Pay** $17.00 - $18.00 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Greet and register guests via a centralized registration system and coordinate with housekeeping as needed. + Manage cash and credit card transactions while keeping accurate paperwork. + Resolve small guest issues immediately, delivering items to guests as needed. + Monitor and balance the daily figures, post room and tax charges on guest accounts. **More about you** + Must be 18 years of age or older. + No high school diploma or GED required. + Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial. + Ability to multitask, function in a professional manner under pressure from guests and supervisors. **Physical requirements** + Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts. **Shift details** 8hr shift Days Evenings Weekends **Who we are** Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Benefits: * Employee discounts * Flexible schedule * Free food & snacks * Free uniforms * Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: * We close early so you can enjoy your evenings. * We offer flexible work schedules. * We're keeping it casual. T-shirts and sneakers are where it's at! * Cake discounts. Yummm! * You don't have to be 18 to work here, so students can join us. * This job is fun. It's literally a piece of cake! * This is a great place to make new friends! * You'll get trained. Not only on crafting cake, but on growing your career. * We love to celebrate and bring joy to the community. Apply now. Joy is the job. Part & full time positions available. Weekend availability required

Job DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation: $16 - $17.50 hourly Responsibilities: Manage guest check-ins and check-outs appropriately Operate hotel switchboard, take calls and provide information and transfer calls Welcome guests warmly, determine their needs, and manage the registration process. Take reservations over the telephone, through emails and in person, including groups Provide guests with information about hotel amenities, dining, and travel directions. Qualifications: Availability to work flexible schedules, including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. Strong customer service skills with a guest-focused approach. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.