Night Auditor
Night Auditor Job 4 miles from Newton
**Job Number** 25058038 **Job Category** Finance & Accounting **Location** Residence Inn Boston Cambridge, 120 Broadway, Cambridge, Massachusetts, United States, 02142VIEW ON MAP (*********************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Night Auditor - Part Time
Night Auditor Job 9 miles from Newton
The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur.
Job Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues.
Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy.
Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.
Prepare General Manager daily, weekly and month end reporting packs.
Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.
Assist in the washing, drying, and folding of hotel laundry.
Act as the security point of contact during various times in the shift.
Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.
Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent required.
One year of previous hotel experience preferred.
Previous background from the extended stay industry preferred.
Reading and writing skills are utilized when compiling department records, guest registration and reservation information
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Valid driver's license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Night Auditor
Night Auditor Job 9 miles from Newton
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who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for NIGHT AUDITOR Creating an unforgettable hotel experience is not a 9 to 5 job For us impeccable service never sleeps so we hope youre a night owl As Night Auditor you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well What to expect Here are a few things that will make your days full and rewarding Completing front desk duties including check insouts room scheduling room moves late checkouts stay overs and other requests from guests Completing group pre registrations and blocking room reservations as well as pre registering VIPsMaintaining knowledge of current hotel rates sales strategies current special rates and types and locations of available rooms Balancing paperwork cash drawer deposits reconciling credit cards and submitting batches Your experience and qualifications Associates degree or equivalent from a two year College or Technical School; or six months to one year related experience andor training Working knowledge of Microsoft Windows and OfficeAbility to effectively interact with all hotel guests and team members in a polite and positive manner Ability to quickly assess situations and create effective resolutions to problems Possess a passion to provide excellent customer service Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 2472 per hour Status Full Time
Part Time Night Auditor
Night Auditor Job 9 miles from Newton
We are hiring a Night Auditor! We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:
Processing credit card transactions and other (restaurant, events, lounge) for the day
Handling phone system, transferring calls, reservations, etcc
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies and look for errors from the day shifts
Prepare folios for the morning departing guests
Maintain overall lobby appearance and assist with AM breakfast set up if needed
Be versed in all hotel emergency procedures
Here are some reasons our associates like working for us:
Benefits
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Night Auditor - Hilton Boston Park Plaza
Night Auditor Job 9 miles from Newton
One of the most historic hotels in city, the Hilton Boston Park Plaza is seeking a full-time Night Auditor to join their guest services team! This 1060 room property has a premier Back Bay location just steps away from the Boston Common and the Public Garden, as well as a half-mile from Beacon Hill and the Theater District!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
* Ensure credit card system reconciles to daily transaction lists
* Schedule, assign daily work, inform and train team members
* Monitor, observe and assist in evaluating team member performance
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Night Auditor
Night Auditor Job 4 miles from Newton
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path
Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Keep records of room availability and guests' accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Input and update financial information into the BRAINS network.
Check guests in/out and perform Guest Service Agents tasks.
Respond to guest inquiries and resolve complaints.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma or equivalent preferred.
Previous night audit/accounting experience or equivalent training required.
Computer knowledge/Excel and arithmetic skills required.
FSD is a plus, required within 90 days of employment.
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Night Auditor
Night Auditor Job 11 miles from Newton
We are looking for a night owl to join our front office team! This is an overnight front desk/night audit position. Excellent benefits include paid time off, free meals, hotel discounts, and more!
What you will do: The night auditor is a dual role. You will serve as the overnight front desk/guest service agent and complete the daily audit. This includes balancing room, restaurant, and bar receipts, posting and balancing charges and settlements in a timely and efficient manner. You will also maintain files and reset the systems for next day operations, and email pertinent information to various hotel departments.
When you will do it: Night Audit shifts are generally 11:00 p.m. to 7:00 a.m., but flexibility to start earlier or stay later as needed is ideal. Part-time or full time hours.
What you should bring to the table: A self-starting personality with an even disposition. The ability to communicate well with guests. A willingness to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. The ability to effectively deal with guest and employee concerns in a friendly and positive manner. The ability to access and accurately input information using a moderately complex computer system. Previous experience working with Marriott FS-PMS would be ideal!
Night Auditor
Night Auditor Job 5 miles from Newton
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
La Quinta Boston - Somerville
23 Cummings StreetSomerville, MA 02145
Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
* Must be able to work with and understand financial information and data, and basic arithmetic functions.
* Must be willing to cross train in other accounting or hotel-related areas.
* Must be able to prioritize job functions in order to meet deadlines.
* Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
* Audit and reconcile financial and statistical reports.
* Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
* Prepare and distribute month-end reports.
* Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Prioritize job functions in order to meet deadlines.
* Ensure accuracy of all numbers reported including statistics.
* Input and update financial information into corporate communications network.
* Perform daily, weekly, monthly and annual data processing system functions as required.
* Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
* Ensure overall guest satisfaction.
* Respond to governmental inquiries upon receipt.
* Handle guest requests
Qualifications
* High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
* Guest Service Experience preferred.
* Computer knowledge/skills required.
* Flexible and long hours sometimes required.
* Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Late/Overnight shift
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
Night Auditor
Night Auditor Job 10 miles from Newton
The Night Auditor at The Verve Hotel in Natick, MA is responsible for overseeing the nightly operations of the hotel, including guest check-in/out, managing reservations, and completing financial reports.
Responsibilities:
Manage guest check-in/out process
Handle reservations and room assignments
Process nightly financial reports
Ensure guest satisfaction during the night shift
Requirements:
Prior experience in a hotel front desk or night audit role
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to work efficiently and independently during night hours
Available to work PM shifts
Benefits:
Competitive compensation at $19.75 per hour
Opportunity for growth and advancement within the company
Dental and Vision insurance
Great work environment in Natick, MA
About the Company:
The Verve Hotel - Boston Natick is a luxury hotel located in the heart of Natick, MA. We pride ourselves on providing exceptional service to our guests and creating a welcoming and comfortable environment for all.
Night Auditor
Night Auditor Job 19 miles from Newton
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.
Overview
Embassy Suites Marlborough is currently seeking a dedicated and detail-oriented Night Auditor to join our team.
Hilton employees get to experience fantastic travel perks, undeniably the best in the business.
Job Description - Typical Hours 11pm-7am
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your primary responsibilities will include:
* Financial Duties:
* Balancing daily revenue and expenses
* Auditing and posting guest charges
* Preparing daily reports and financial statements
* Reconciling cash and credit card transactions
* Guest Services:
* Assisting guests with inquiries and requests
* Checking guests in and out as needed
* Resolving guest issues promptly and efficiently
* Administrative Tasks:
* Maintaining accurate records and documentation
* Completing necessary paperwork and reports
* Assisting with various administrative tasks as required
Qualifications
* Previous experience in hotel night auditing or a related field
* Strong attention to detail and accuracy
* Excellent problem-solving and decision-making skills
* Ability to work as part of a team
* Proficiency in computer systems and software, including property management systems
* Strong communication and interpersonal skills
Compensation Range
The compensation for this position is $19.00/Hr. - $22.00/Yr. based on qualifications and experience.
Night Auditor
Night Auditor Job 4 miles from Newton
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Part Time Night Auditor
Night Auditor Job 41 miles from Newton
We are seeking Part-Time Night Auditor candidates for the Fairfield Inn & Suites in Somerset, MA. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift from 11 pm-7 am. The ideal candidate will provide a welcoming and accommodating environment and demonstrate the highest level of service to our guests. The Night Auditor audits, providing accurate balances and reports on the various areas of the hotel always ensuring company and hotel policies and procedures are followed while being mindful of fraud prevention.
This role will mostly be scheduled for weekend Night Audit shifts with some shifts covering the front desk.
Responsibilities include:
Check-in & check out late arrivals or early departures according to company procedures
Balance all cash, check, credit card & ledger accounts per proper protocol.
Handle all administrative and or accounting tasks as directed by Management.
Assist with any light maintenance and/or housekeeping duties that may arise overnight or other guest requests.
Attend all mandatory staff meetings
Comply with all company standards and policies, as established in the employee handbook.
Education And Or Experience
At least two years of experience working in hospitality preferably in a similar guest service role. Some knowledge of basic accounting principles required. Previous Marriott experience preferred, but not required. Employees may need to lift items up to 25 lbs. and spend a length of time on their feet.
Full-time Night Auditor
Night Auditor Job 9 miles from Newton
div class="job-preview-details" div class="vertical-padding" div Full-time/div /div div class="job-listing-header"Description/div divp We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention./pp /ppstrong Responsibilities:/strong/pulli Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am./lili Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud./lili Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management./lili Run the night audit final, after ensuring all revenue is in balance./lili Attending to guest needs at the front desk./li/ulp /ppstrong The benefits package offered to eligible associates includes:/strong/pulli Medical and Dental Insurance /lili Long Term Disability and Life Insurance/lili 401(k) retirement plan with Employer Match /lili Vacation/lili Sick time/lili Brand specific team discounts/li/ulp /p/div
div class="job-listing-header"Requirements/div
div data-bind="html: Job.Requirements"pstrong Requirements:/strong/pulli High school education or equivalent experience is required./lili An Accounting background is preferred but not required./lili Ability to be on call and scheduled when necessary./lili This position requires attention to detail and the ability to compile facts and figures./lili In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register./lili You must be able to communicate effectively and courteously over the telephone and in person./lili This position may occasionally require lifting luggage up to 50 pounds./lili Availability weekends and holidays./li/ulpbr//p/div
div class="job-listing-header"Salary Description/div
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Comfort Inn & Suites - Night Auditor - Part Time
Night Auditor Job 11 miles from Newton
Comfort Inn & Suites Boston Logan International Airport
Night Auditor - Part Time
The award winning Comfort Inn & Suites Boston Logan International Airport is focused on providing an exceptional experience. Boasting personal guest services,
pristine room condition and complimentary breakfast buffet are just a few
reasons that the Comfort Inn been awarded the Gold Award by Choice Hotels
International. Conveniently located just three miles from Boston Logan
International Airport one mile from Revere Beach, America's First Public Beach,
and just minutes from downtown Boston makes the Comfort Inn ideal for any
occasion.
The CIS Night Auditor manages our guests' experience at the hotel during the overnight
hours, when our guests are enjoying a peaceful and comfortable night's
sleep. Night Auditor's main focus is to provide a warm friendly welcome to the hotel, assist the guests' with
information about the hotel and the surrounding area, and ensure that our
guests' needs are met after a long day of work or play. It is then important to
kick start a new day with an upbeat attitude and bright smile. An interest and
knowledge of general accounting practices is desired. The Night Auditor is
fully empowered to resolve any guest issue immediately.
Applicants with availability overnights from 11pm to 7am are encouraged to apply.
Requirements:
-Must be able to lift up to 25lbs
-Required to stand for up to six (6) hours at a time
-Flexible work schedule (overnights, weekends)
-At least one (1) year of Accounting or Hotel experience preferred
Night Audit - Providence Marriott Downtown
Night Auditor Job 38 miles from Newton
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Job Title: Night Audit
Location: Providence Marriott Downtown
Department: Front Desk
Reports to: Front Office Manager
Shift Hours: 11PM to 7AM
Interested applicants should send cover letter and resume to: [email protected]
Position Summary:
Processing of the night accounting and general hotel operations to ensure the financial controls, compliance with standards, and regulations, customer satisfaction and protection of guests, staff, and assets while serving guests at the front desk providing the highest level of service possible in an efficient, courteous, and professional manner by following Marriott standards of aggressive hospitality and adhering to guidelines and procedures.
Essential Functions:
Report to work on time, in proper, and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules, and
standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards, and be up to date with all changes, new procedures and events.
Get a daily briefing about extra ordinary events to effectively deal with all
foreseen situations on a daily basis.
Have knowledge about room rates, packages, discounts, and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Follow all cash handling and banking procedures to check out all customers efficiently.
Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
Operate MARSHA and PMS, take same day reservations, and know how to enter a reservation in MARSHA.
Perform guest registration and room assignment and accommodate special requests of all customers.
Be knowledgeable about Marriott Rewards, Club Marquis, and other frequent traveler programs.
Know how to follow all hospitality guidelines.
Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).
Knowhow to handle safe deposit boxes.
Handle mail and messages properly and on a confidential basis.
Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Assist all guests with problems and questions as required. Ensure that all guest problems are resolved by using the "Guest Response Program" procedures.
Assist fellow associates in their jobs to ensure that all jobs are done on time.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to work schedule.
Use your PMS password with discretion; log off the terminal when leaving the area.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
Ensure proper credit when checking out guests and provide the guests with a 0 balance folio.
Handle late charges according to the procedure.
Cash out at the end of the shift by running a detailed employee transactions report for all 3rd shift employees who worked and count the bank accurately, configuring in all vouchers to balance. Run an adding tape and sign, date, time.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager and security.
At all times strive to represent Marriott in the most professional manner.
Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately, and offer assistance before the guest needs to ask. Focus your total attention on customers first, audit work second.
Night Auditor
Night Auditor Job 38 miles from Newton
Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $18.00 Hospitality - HotelDescription
The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income a 24 hour operating period.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Regular attendance is required in compliance with The Beatrice Hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes proper dress and a correct nametag when working.
Always comply with The Beatrice Hotel standards and regulations to encourage safe and efficient hotel operations.
Reads daily reports: therefore, is adequately informed with all daily happenings at the hotel.
Create and distribute flash report, which is sent to everyone on that email distribution list.
Balance and audit for accuracy all room and tax charges (rate check, cashiers reports and guest and house accounts.
Post valet parking charges
Complete nightly audit-date roll at schedule time.
Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Perform all Guest Service Agent functions as required; assist in booking room reservations; in answering hotel phone calls and notifying guests of messages; facilitate proper security of department keys.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
Restart all front desk computers to ensure that computer updates are done daily
Complete the gross revenue report in a timely manner so that management can properly prepare for daily meetings.
Organize the front office area by 6:30 a.m. so that the A.M. front office staff can properly prepare for their shift.
Fulfill Manager on Duty shifts.
Have thorough knowledge of outside venues and directions to each.
Perform other duties as requested by management.
Attend meetings/training as required by management.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the Front Desk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
REQUIREMENTS:
Education & Experience:
High school diploma or GED certificate preferred and/or equivalent work experience.
At least one-year guest service experience in hospitality environment or equivalent experience required.
Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems.
Previous experience in night audit or accounting roles desired.
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 20 pounds of force occasional and/or 10 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand for long periods of time.
Required Competencies
Must be able to work with alone with little or no supervision during the 3
rd
shift.
Must be able to convey information and ideas clearly, both oral and written.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to work in a fast paced environment.
Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the need.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Night Auditor
Night Auditor Job 4 miles from Newton
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus
* Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
* Keep records of room availability and guests' accounts, manually or using computers.
* Prepare and distribute daily reports.
* Audit and reconcile cashiers.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Input and update financial information into the BRAINS network.
* Check guests in/out and perform Guest Service Agents tasks.
* Respond to guest inquiries and resolve complaints.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent preferred.
* Previous night audit/accounting experience or equivalent training required.
* Computer knowledge/Excel and arithmetic skills required.
* FSD is a plus, required within 90 days of employment.
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends.
* Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Lenox Hotel Night Auditor / Overnight Security Agent, Full Time
Night Auditor Job 9 miles from Newton
Lenox Hotel
Full-Time Night Auditor & Security Agent
A smile tells you, you've arrived! The Lenox Hotel has been a fixture in Boston since 1900. Nestled in the heart of Boston's storied Back Bay neighborhood, The Lenox offers a sophisticated hotel experience for today's adventurous and creative-minded traveler. We boast luxurious accommodations and personalized service complete with a truly independent spirit that allows us the opportunity to connect one-on-one while customizing services for our guests. At the Lenox, we are all about empowering our team members, who are always dreaming up new ways to provide pleasant surprises for our guests. The Lenox is our guests' home away from home while in Boston. Join us, we've been expecting you.
This position is a combination of a Night Audit and Security shifts. The Lenox Night Auditor/Security Agent manages our guests' experience and safety at the hotel during the overnight hours, when our guests are enjoying a peaceful and comfortable night's sleep. The Night Auditor's main focus is to provide a warm friendly welcome to the hotel, assist the guests' with information about the hotel and the surrounding area, and ensure that our guests' needs are met after a long day of work or play. You will be responsible for checking our guests in and out, assisting with requests, ensuring all locations within the interior and exterior of the building are secure. An interest and knowledge of general accounting practices is desired. The Night Auditor is fully empowered to resolve any guest issue immediately.
During the Overnight Security shift, you will be responsible for overall safety and security of the hotel, guests and employees. Security Agents must be accessible via radio to assist in any and all safety and security situations that may arise. While primarily stationed on the hotel lobby, the security agent is responsible for making sure all locations within the interior and exterior of the building are secure by conducting periodic tours. An exemplary security agent will not only make our guests feel safe and comfortable, but also be able to answer questions, provide directions, assist with luggage, valet cars and converse with guests in a warm and friendly manner.
Candidates with the availability to work overnight from 11pm-7am weekend overnights , and some 3pm-11pm Front Desk Shifts are encouraged to apply.
Requirements:
-Must be available to work weekends, holidays and overnights
-Must have excellent oral and written command of the English language
-Required to stand for up to six hours at a time
-Must be able to lift up to 50lbs
-Flexible and variable work schedule (days, nights, weekends, holidays)
-Some college preferred
-Must have a valid driver's license
Benefits include:
Competitive Salary
Medical/Dental/Life
401k plan with generous match
Free meals
Discounted parking available.
Night Auditor (Overnight) | Cambria Hotel Boston Downtown
Night Auditor Job 9 miles from Newton
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Night Auditor (Overnight) - Cambria Hotel Boston Downtown
📍 Boston, MA | Overnight Shift (11 PM - 7 AM)
Are you a night owl with a knack for numbers and a passion for hospitality?
Do you thrive in an environment where warmth meets precision, and where every overnight shift is an opportunity to create a seamless guest experience?
At Cambria Hotel Boston Downtown, we don't just hire employees-we welcome associates into The Journey Culture, where empowerment and responsibility drive exceptional service and unforgettable stays.
What You'll Do:
As a Night Auditor, you are the overnight heartbeat of the hotel. You'll ensure our guests feel welcomed, our books are balanced, and that the hotel runs smoothly while the city sleeps. Your responsibilities will include:
✔ Accurate Financial Reporting - Balance daily transactions and ensure all records are precise.
✔ Manager on Duty (11 PM - 7 AM) - Handle guest requests and unexpected challenges with confidence.
✔ Guest Service Excellence - Greet late arrivals, assist guests with inquiries, and maintain a hospitable atmosphere.
✔ Seamless Communication - Relay important information to the morning team for a smooth transition.
✔ Problem-Solving Pro - Handle any overnight issues efficiently, ensuring guest satisfaction.
What You Bring to The Journey:
✅ Detail-Oriented Mindset - Numbers matter! You have a knack for balancing reports and ensuring accuracy.
✅ People-First Attitude - You enjoy engaging with guests and making their stay memorable.
✅ Tech-Savvy Skills - Experience with Microsoft Excel and hotel systems is a plus!
✅ Strong Communication - Bilingual is a plus, but great English communication is essential.
✅ Mathematical Confidence - Understanding profit/loss concepts, percentages, and variances.
What's in It for You?
💰 Competitive Pay - Your hard work is valued and rewarded.
📈 Growth & Learning - We invest in you with training and career development.
🏨 Hotel Discounts - Travel perks for you and your loved ones.
🎉 A Fun & Supportive Team - Work in a positive, empowering culture where your contributions matter.
Join us and be part of a team that turns overnight shifts into something special!
📢 Ready to embark on YOUR Journey? Apply today!
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
Other details
Job Family New Jobs
Pay Type Hourly
Front Desk Agent
Night Auditor Job In Newton, MA
Property Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
Welcome to Boston Marriott Newton, a premier property within the Pyramid Global Hospitality portfolio. Located along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality.
At Boston Marriott Newton, we are dedicated to providing exceptional service and fostering a supportive work culture that prioritizes growth and development. Our team members have the opportunity to thrive in a collaborative atmosphere, working alongside professionals who share a commitment to excellence. We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more.
Joining our team means becoming part of a community that values teamwork, professionalism, and a passion for delivering outstanding experiences. With comprehensive training programs and a focus on personal development, we equip our employees with the tools they need to succeed. If you are driven and enthusiastic about hospitality, we invite you to explore the rewarding career opportunities at Boston Marriott Newton. Start your journey with us today.
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.