Night auditor jobs in Olathe, KS - 109 jobs

"Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Full-time Pay: $17- $18 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Night Auditor is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Additionally, the Night Auditor handles financial transactions and reports, ensuring the accuracy of the hotel's nightly audit. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Attend and participate in meetings as required. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits: Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Independence Hotels: Residence Inn Independence is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Job Description Our property is growing rapidly, and we are looking for a full-time night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $14 - $16 hourly Responsibilities: Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Process additional administrative, bookkeeping. and accounting procedures as required Make sure every hotel guest has a pleasant stay Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: Flexible overnight hours are required Must be computer proficient; experience with accounting or reservation software is a bonus Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Great communications. and excellent customer service skills are required High school diploma or equivalent required; some college preferred About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

Aloft Leawood-Overland Park SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning:Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

General Hotels Corporation is seeking a skilled Night Auditor to join our team at the Tru by Hilton hotel in Lawrence. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Night Audit Location: Hilton Garden Inn - Independence, MO Night Audit.pdf Essential Responsibilities: Perform all daily audit procedures and reports as per OHM and hotel standards. Verify and manage wake-up call requests. Balance cash receipts and ensure accurate deposits. Prepare the front office for the daytime shift and reset the day's business. Serve as Guest Service Representative and Manager on Duty during nighttime hours. Participate in front-office meetings and training programs. Greet guests warmly and comply with company policies. Skills & Abilities: Strong leadership, problem-solving, and communication skills. Ability to multitask, prioritize, and deliver results. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. 2+ years of hospitality customer service experience preferred. Hours: Varied schedule, including nights, weekends, and holidays. Physical Requirements: Standing for extended periods, light lifting (up to 40 pounds). Work Conditions: Indoor work environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Guest Service Representative Night Audit Starting Salary Range: $16.00-$17.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Shift: Sunday to Thursday Application Deadline: January 10, 2026 Lee abajo para ver en español. Do you enjoy working independently and have a knack for balancing both customer service and financial tasks? Are you a night owl who prefers working overnight shifts? We're looking for a Night Auditor to join our hotel team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Balance and audit daily transactions to ensure accuracy. Serve as the main point of contact for guests during overnight hours, providing exceptional customer service. Process check-ins, check-outs, and handle guest inquiries or requests. Prepare and run daily financial reports, ensuring all transactions are properly recorded. Assist with security checks, ensuring a safe environment for guests and staff We're Looking For: Strong attention to detail and ability to handle financial records accurately. A friendly and professional demeanor, with excellent customer service skills. Ability to work independently and manage multiple tasks during overnight hours. Basic computer skills and familiarity with hotel management software is a plus. Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Te gusta trabajar de forma independiente y tienes facilidad para equilibrar tanto el servicio al cliente como las tareas financieras? Prefieres trabajar en turnos nocturnos? ¡Estamos buscando un Auditor Nocturno para unirse a nuestro equipo de hotel! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibles para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Auditar y equilibrar las transacciones diarias para asegurar su precisión. Ser el principal punto de contacto para los huéspedes durante el turno nocturno, brindando un servicio al cliente excepcional. Procesar check-ins, check-outs y manejar consultas o solicitudes de los huéspedes. Preparar y generar informes financieros diarios, asegurando que todas las transacciones estén correctamente registradas. Asistir en controles de seguridad, asegurando un ambiente seguro para los huéspedes y el personal. Lo que buscamos: Gran atención al detalle y capacidad para manejar registros financieros con precisión. Una actitud amigable y profesional, con excelentes habilidades de servicio al cliente. Capacidad para trabajar de forma independiente y gestionar múltiples tareas durante las horas nocturnas. Conocimientos básicos de informática y familiaridad con software de gestión hotelera es una ventaja. Experiencia previa como auditor nocturno o en un rol financiero es un plus, pero estamos dispuestos a capacitar a la persona adecuada. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

We are in search of a Night Auditor that will play a key role in the success of this hotel. If you are experienced, innovative, tenacious, and ready to make your mark we want to hear from you. Job Duties Greeting & checking guests in/out of the hotel. Handling guest requests. Answering internal/external calls. Taking reservations over the phone. Running shift reports & balancing cash drawers. Properly executing daily closing reports. Assisting other departments with guest needs including communicating issues to department. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change. While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. Benefits Affordable health insurance with employer premium contributions offered to all full-time associates Wide range of benefit options (medical, dental, vision, accident, critical illness, life) offered to all full-time associates Paid Time Off (PTO) available to full-time associates Discounts at Marriott Hotels Requirements Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required. Minimum availability of 16 hours per week for part-time employees. Comply with hotel and/or department uniform and professional behavior and appearance standards. Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff. Review and approve electronic timecards weekly for accuracy.

As a pivotal role in our Front Office, the Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role. Essential Functions Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety. Reconcile and complete all daily front desk agents' work. Run find trial balance to post rooms and close day. Run accounts receivable reports. Provide reports for Front Office, Housekeeping, Sales, and Executive Office the next day as required. Perform duties of front desk agent as assigned. Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Handle emergency situations, ensuring the safety and security of guests and associates. Maintain safety standards for front office associates in accordance with company policy. Ability to provide professional communication with internal and external guests. Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Maintain front desk office supplies and equipment while keeping the front office areas clean and organized. Tend to guests' complaints, questions, and provide exceptional customer service. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow all cleanliness standards to ensure guests' satisfaction. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 75 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 50 lbs. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. Strong team player, able to partner with management and other employees in a professional manner. Job Qualifications/Requirements Education: High School Diploma or GED equivalence required Experience: Minimum 1 year experience in a similar role; hotel experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Job Description ACCOUNTABILITY The Night Audit is a critical process designed to verify all account postings and balances. As a night auditor, it is expected you make guest satisfaction always a priority. Night Auditors are entrusted with the responsibility of accurately posting and reconciling charges, settlements, and files for rooms and credit card transactions. They also ensure the seamless reset of systems for the next day's operations. This role demands a high degree of self-reliance, as results are typically achieved independently. The primary focus of this job is on consistently delivering timely, precise, and high-quality outcomes. It benefits from an analytical, inquisitive, and problem-solving mindset, coupled with a strong technical orientation. REPORTS TO AND IS SERVED BY: Front Office Manager & Assistant General Manager/General Manager FLSA Designation: Non-Exempt WHAT TO EXPECT Guest Check-In and Check-Out: Account Verification: Perform a detailed review and verification of all financial transactions, ensuring accuracy in account postings and balances. Settlement Processing: Post and balance room charges, credit card settlements, and other financial transactions. Verify and correct any discrepancies. Report Generation: Generate and distribute daily financial reports, including the daily revenue report and occupancy report. Ensure that all records are complete and accurate. File Maintenance: Maintain and organize accounting records, ensuring they are up-to-date and readily accessible for reference or audit purposes. System Reset: Execute the necessary procedures to reset and prepare the hotel's computer systems for the next day's operations. Guest Check-Ins and Check-Outs: Assist with guest arrivals and departures, including the check-in and check-out processes, room assignments, and providing information about the hotel's amenities and services. Guest Service: Provide excellent customer service, including addressing guest inquiries, requests, and concerns promptly and professionally. Assist with special requests and accommodate guest needs to the best of your ability. Reservation Handling: Manage reservations, including booking, modifications, and cancellations. Ensure that reservations are accurate and up-to-date. Security Monitoring: Maintain a vigilant watch on security systems and cameras, reporting any unusual activity or security concerns to appropriate personnel. Emergency Response: Be prepared to respond to emergency situations and guest needs during the overnight hours, following established safety and security protocols. Cash Handling: Handle cash and credit card transactions, process payments, and maintain accurate financial records. Reconcile cash and report any discrepancies. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Excellent communication skills, both verbal and written. Strong attention to detail and the ability to multitask in a fast-paced environment. A welcoming and approachable demeanor, fostering positive interactions with guests. Proficiency in using computer systems and hotel management software for reservations and guest information. Ability to handle challenging situations with diplomacy and tact. Flexibility in working various shifts, including weekends and holidays. Ensures guest satisfaction exceeds brand standards in every interaction. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software. Strong communication skills, both verbal and written. Ability to work in shifts, including evenings, weekends, and holidays. PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions. TRAVEL: N/A POSITION: On-site work at the hotel property.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $18 - $20 hourly Responsibilities: Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Perform additional bookkeeping, administrative, and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Qualifications: Overnight shift; requires flexible hours Proficiency with computers is required; experience with reservation and accounting software is desired Some college is preferred but a high school diploma or equivalent is required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Outstanding communication skills and excellent customer service skills are required About Company Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

Job Description Weekend Hotel Night Auditor (FRI & SAT) This position is full-time and is for Wednesday through Sunday nights from 11 pm-7 am. Starts training immediately! Our property is growing rapidly, and we are looking for a night auditor who loves working with people and possesses a strong commitment to customer satisfaction! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $15 - $18 hourly Responsibilities: Make sure every hotel guest has a pleasant stay Complete additional bookkeeping, administrative, and accounting procedures as requested Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: Flexible overnight hours are required High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Experience in the hospitality industry or guest services is preferred, but not required Great communications. and excellent customer service skills are required About Company The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential-style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $15 - $17 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Ensure all guests feel they are having an exceptional experience at the property Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Experience in the hospitality industry or guest services is preferred, but not required About Company We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.

DEPARTMENT: RoomsREPORTS TO: Operations ManagerSTATUS: Non-ExemptThis is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process.Promotes hotel services and amenities and provides helpful information.RESPONSIBILITIES:• Providing quality guest service to all of our guests and visitors.• Perform all duties toward the goal of maximizing guest service.• Greet guests who have made advance reservations register them in an efficient and friendly manner.• Greet visitors who are looking for accommodations and attempt to meet their needs.• Acquaint guests with services available in the area.• Accurately following accounting procedures.• Answers external and internal telephone calls taking and delivering messages as needed.• Acts as the reservation attendant.• Answer questions and give out accurate, helpful information.• Run various end of day reports and reconcile information from various systems.• Adhere to all department and Company policies and procedures.• Ensure guest security by the proper handling of guest keys.• Properly handle lost and found items.• In the event of inclement weather, will be required to remain on sight and on duty until replaced.• Perform other duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES:• Able to be alert and function during night shift 11 PM to 7 AM.• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.• Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.• Ability to deal with guests when they are angry or upset.• Professional appearance and mannerism.• Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.• Previous cashier experience/ Basic accounting skills.• Ability to work quickly and thoroughly when under pressure.• Knowledge of hotel facilities and features.• Ability to attend to more than one task at a time.• Ability to maintain excellent attendance and punctuality.EXPERIENCE:• Customer Service experience preferred. PHYSICAL DEMANDS:• Must be able to stand for long periods of time.• May include crowded office setting or “close quarters”.• General office environment with limited physical activity.

The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of Night Auditor. This is a part time position working 1-2 shifts per week, day are flexible. There is an opportunity for full time hours with cross training to the 7a-3p or 3p-11p shifts. The salary for this position starts at $14 per hour for the Night Audit shift and $13 per hour for the 7a-3p and 3p-11p shifts. Hourly wage could be higher based on previous work experience. Summary Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Charge (PIC) during the overnight shift. Job Duties â- Greets guests with genuine and warm spirit of hospitality â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment â- Posts transactions to guest and master accounts â- Reviews guest account balance, ensuring that payment is secured â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards â- Reviews arrivals and blocks special requests â- Processes required reports, including down time, high balance, etc. â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. â- Handles guest requests and concerns in courteous and efficient manner â- Coordinates the delivery of guest services by other hotel departments and outside businesses â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner â- Prepares guest amenities, and ensures delivery in a timely manner â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking â- Handles check-out procedures swiftly and accurately and assists guests on departure. â- Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests â- Stores guest luggage â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security â- Operates the franchise terminal and performs designated maintenance tasks â- Maintains procedures for credit control and handling of financial transactions â- Maintains guest safety & privacy by adhering to established procedures â- Issues safety deposit boxes for guest use, following security protocol â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences â- Assists with the relocation of guests, when necessary â- Assists other departments during slow periods â- Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. â- Transfers charges and deposits to master accounts. â- Closes necessary accounts at month end. â- Prepares final reports of all daily revenue summaries. â- Posts all room and tax revenues and late charges, including No-Shows. â- Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties) â- Changes system date. â- Follows all company policies and procedures as outlined in Policy Manual. â- Responsible for Life Safety Procedures and equipment â- Participates (at some properties) in Manager on Duty schedule. â- Additional duties may be added at any time at the discretion of management. Consistently models the behavior of a ‘Baywood Ambassador' who: â- Maintains a professional image, including grooming, verbiage, and body language, at all times. â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. â- Fosters teamwork by offering assistance to others, as needed. â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. â- Recommends other Baywood properties to our guests, when appropriate. â- Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘ It's Better at Baywood! ' Education: â- High School diploma Certifications / Licenses: â- TIPS, or similar approved, alcohol server training certification (as required) Experience: â- Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: â- Ability to multi-task â- Ability to communicate effectively, both written and oral â- Bilingual (Spanish & English) preferred, depending on geographic market â- Ability to work the shifts required for the position â- Ability to learn and adhere to Brand & Baywood Hotels' standards â- Ability to take information from various sources and determine a responsible course of action â- Ability to understand interdepartmental relationships â- Ability to operate office equipment and industry specific software (PMS) â- Ability to remain calm during stressful situations Physical Demands â- Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) â- Sitting: Rarely â- Bending, Stooping, Reaching: Occasionally â- Lifting, Push/Pull: 40 lbs infrequently â- Driving: Rarely â- Traveling: None Environmental Conditions: â- Inside: Protection from weather conditions but not temperature changes â- Outside: Rarely View all jobs at this company

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!Compensation: $16 - $18 Hourly Responsibilities: Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Process additional administrative, bookkeeping. and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Qualifications: Some college is preferred but a high school diploma or equivalent is required Proficiency with computers is required; experience with reservation and accounting software is desired Excellent customer service and communication skills are required Flexible overnight hours are required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required About Company Began as a small company with a single hotel and one man's vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company's first major project in Kansas City, Lotus Hospitality's unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we're nowhere close to finished. **************************

Job Description The TownePlace Suites Kansas City Airport is currently looking for hardworking, energetic and passionate people to join our team in the role of Night Auditor. This is a Full-Time position working 32 to 40 hours per week overnight shift from 11 PM to 7 AM. The ideal candidate would have open availability on the days worked with weekends required. The salary range for this position is $16.00 - $19.50 per hour based on previous work experience. Who Are We? RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership. Why RHW? We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment. When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations. Job Summary: The purpose of the Night Auditor is to accurately balance the hotel's operating transactions and prepare financial reports on a daily basis, and also to provide the utmost in service to our hotel guests and staff by accommodating their needs/requests while balancing the interests of the hotel, and by coordinating with other departments when necessary to maintain the standards set forth by Marriott and meet the high expectations of our guests and patrons. Duties and Responsibilities: · Check guests in and out of the hotel and make future reservations when necessary · Post and rebate room, tax, and other miscellaneous charges to guest accounts · Administer hotel guest payment policies · Process credit card transactions and finalize those transactions completed during the day · Create and print required reports · Prepare folios for departing guests · Process GNS reservations · Responsible for knowing hotel emergency policies · Be able to handle hotel phone system, transfer calls, and take messages for guests and · hotel staff · Take, modify, and cancel guest reservations, inputting same into computer while noting any special requests · Clean the dining area and other lobby areas thoroughly each day · Answer guest questions regarding hotel and local area facilities and services · Maintain daily an accurate inventory of available rooms · Communicate hotel facilities and services to guests at check-in · Responsible for maintaining hotel key security system · Administer guest safe deposit boxes · Maintain cleanliness and orderliness of front desk and lobby area · Open and close shifts; make accurate cash drops · Ensure all credit cards, cash and change fund are balanced throughout the shift · Notify housekeeping and maintenance of any reported problems in guest rooms or on hotel grounds · Maintain an inventory of special guest service items such as rollaways, cribs, etc. · Work and communicate with other departments to ensure the smooth operation of the hotel Requirements: · High School Diploma or GED Preferred · Proven record of positive customer service experience · Previous Front Desk Experience Preferred · Previous Hotel Experience Preferred · Computer Proficiency · Pleasant Demeanor · Customer Service Driven · Strong Work Ethic · Must maintain professional image at all times · Must be able to stand for up to 8 hours daily · Must be able to lift up to 40lbs alone00 per pay period with our new Perfect Attendance Bonus! The Residence Inn Colorado Springs - First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Night Auditor. This is a Full Time opportunity, working Wednesday, Thursday and Friday from 10 pm to 8 am. Some additional shifts may be available as well. The salary range for this position is $15.00 - $19.50 based on previous work experience. Who Are We? RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership. Why RHW? We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment. When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations. Job Summary: The purpose of the Night Auditor is to accurately balance the hotel's operating transactions and prepare financial reports on a daily basis, and also to provide the utmost in service to our hotel guests and staff by accommodating their needs/requests while balancing the interests of the hotel, and by coordinating with other departments when necessary to maintain the standards set forth by Marriott and meet the high expectations of our guests and patrons. Duties and Responsibilities: · Check guests in and out of the hotel and make future reservations when necessary · Post and rebate room, tax, and other miscellaneous charges to guest accounts · Administer hotel guest payment policies · Process credit card transactions and finalize those transactions completed during the day · Create and print required reports · Prepare folios for departing guests · Process GNS reservations · Responsible for knowing hotel emergency policies · Be able to handle hotel phone system, transfer calls, and take messages for guests and · hotel staff · Take, modify, and cancel guest reservations, inputting same into computer while noting any special requests · Clean the dining area and other lobby areas thoroughly each day · Answer guest questions regarding hotel and local area facilities and services · Maintain daily an accurate inventory of available rooms · Communicate hotel facilities and services to guests at check-in · Responsible for maintaining hotel key security system · Administer guest safe deposit boxes · Maintain cleanliness and orderliness of front desk and lobby area · Open and close shifts; make accurate cash drops · Ensure all credit cards, cash and change fund are balanced throughout the shift · Notify housekeeping and maintenance of any reported problems in guest rooms or on hotel grounds · Maintain an inventory of special guest service items such as rollaways, cribs, etc. · Work and communicate with other departments to ensure the smooth operation of the hotel Requirements: · High School Diploma or GED Preferred · Proven record of positive customer service experience · Previous Front Desk Experience Preferred · Previous Hotel Experience Preferred · Computer Proficiency · Pleasant Demeanor · Customer Service Driven · Strong Work Ethic · Must maintain professional image at all times · Must be able to stand for up to 8 hours daily · Must be able to lift up to 40lbs alone Powered by JazzHR WXQcUKvqs0

Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

General Hotels Corporation is seeking a skilled Night Auditor to join our team at the XXX hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.