Night auditor jobs in Plano, TX

←Back to all jobs at Scenic Property Group Night Auditor - Embassy Suites Dallas Love Field Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status Are you a night owl who thrives in a quiet, focused environment-yet still loves connecting with people? Embassy Suites Dallas Love Field is looking for a detail-driven, friendly, and reliable Night Auditor to join our overnight team. If you enjoy balancing books as much as you enjoy helping guests, this role blends both worlds perfectly. About the Role As our Night Auditor, you'll be the calm, capable presence overseeing the hotel during overnight hours. You'll balance and reconcile daily financial activity, keep essential reports organized and accurate, and handle guest service responsibilities such as check-ins, check-outs, reservations, and switchboard support. You'll ensure our day starts smoothly-because every great morning begins with an excellent Night Auditor. What We're Looking For Education & Experience High school diploma or equivalent required At least 1 year of experience in hospitality or a related field preferred Guest service experience strongly preferred Solid computer skills required Physical / Schedule Requirements Overnight / late-night availability Ability to remain seated or at a desk for extended periods Ability to occasionally lift up to 10 lbs What Makes You a Great Fit You are someone who: Maintains a warm, welcoming attitude-even at 2 AM Communicates clearly (written and verbal) with guests and team members Listens actively and resolves concerns with care Thrives in a multitasking environment Shows initiative and anticipates needs Maintains confidentiality and professional appearance Has excellent problem-solving skills Can cross-train in other departments as needed Key ResponsibilitiesGuest Services Handle check-ins, check-outs, reservations, wake-up calls, and switchboard operations Ensure guest satisfaction and address guest requests promptly and professionally Night Audit & Accounting Reconcile and audit daily financial transactions across Front Desk and Food & Beverage Prepare, verify, and distribute daily and monthly reports (Operating Reports, Discount Logs, Tax Reports, etc.) Consolidate and transmit credit card batches nightly Ensure accuracy of all figures and statistics Input and update financial data in corporate systems Operations & Communication Keep management informed of unusual events or policy deviations Support safe and efficient hotel operations in accordance with company standards Attend required meetings and training Perform other duties as assigned Why Join Embassy Suites Dallas Love Field? You'll be part of a supportive team that values accuracy, guest satisfaction, and teamwork. This is a great role for hospitality professionals who enjoy a mix of accounting, guest relations, and overnight independence. Ready to join our team? Apply today and help us make every stay memorable-even while the rest of the city sleeps. Please visit our careers page to see more job opportunities.

Night Auditor Duties and Responsibilities The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include: • Balancing the accounts from day shift • Managing front desk activity and handling guest check-ins and checkouts • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference • Handling customer requests and complaints and directing other employees or departments accordingly • Creating invoices, bills and checks for vendors, employees and contractors • Managing and updating all official documentation pertaining to the role • Ensuring that all end-of-day activities have been successfully executed by employees in all departments • Answering calls and queries related to potential booking Night Auditor skills and qualifications Night Auditors must be able to work independently with minimal supervision, and they should be able to coordinate and manage all types of people. Other skills and qualifications include: Strong customer service skills Knowledge of safety and security procedures Advanced math and bookkeeping skills Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing Attention to detail and organizational skills Time management and multitasking skills Excellent verbal and written communication skills Ability to solve problems and diffuse tense situations Night Auditor experience requirements The amount of experience a Night Auditor needs depends on the specific establishment and the duties they are required to do. Employers typically look for candidates who have experience in related jobs, such as hospitality, customer service or retail positions. This gives them experience handling cash and credit cards, balancing registers, printing reports and updating invoices. Some organizations may also prefer applicants who have specifically worked in an entry-level front desk position. Certification in emergency procedures, such as first aid, fire, hazardous material threats and natural disasters, is also a plus. There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Raines Co. - Your Future is Now! The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guest preferences and special requests Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Balances accounts from the day shifts Checks all payment methods are up to date and correspond to the rooms they are on file with Posts transactions from outlets to appropriate rooms or ledger accounts Verify that all end of day work has been performed Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day Enter room cleans in Hotel Effectiveness Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Prior experience in the hospitality industry as a front desk agent or night auditor preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Associate's degree in Business Administration, Hospitality or related major preferred Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

JOB OVERVIEW: Balance room, restaurant, and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for the next day's operations. ESSENTIAL JOB FUNCTIONS: 1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier. 2. Run audit reports/journals from the front office system, Point of Service and the computer. 3. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. 4. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. 5. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. 6. Comply with attendance rules and be available to work on a regular basis. 7. Perform any other job-related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch in” and help co-workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. About the Role: Night Auditors are our overnight Guest Service Representatives with a twist. Night Auditors answer phones, make reservations, check guests in and out, respond to requests, and actively ensure safety and security measures are being met, just like our Guest Service Representatives. The twist is that our guests are usually tired if they are arriving in the middle of the night and our Night Auditors tend to serve them best simply with compassionate and efficient delivery. Our Night Auditors typically have fewer guest interactions, allowing them to take on additional responsibilities, such as running the computer program changing the business date and posting the room charges for each guest. Night Auditors will transform the public spaces by tidying up and making them guest ready again while everyone is asleep. Because Night Auditors often work solo, strong written communication is essential in providing necessary information to the daytime team, including Housekeeping and Maintenance departments. About You: Being a night owl with a positive disposition is fundamental. Must be able to work overnight hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Full time position working 3 evening shifts and 2 night audit shifts Attendance and punctuality upholds productivity for our team to be successful. Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, and The Sutton Place Hotels. The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk. JOB REQUIREMENTS: Fluent in English and Spanish (preferred) High School Diploma, G.E.D. or equivalent Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred Experience in all aspects of customer service and people management Strong working knowledge of hospitality industry principles, methods, practices, and techniques Strong working knowledge of accounting practices and principles Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required Exceptional conflict resolution, negotiation, and objection handling skills Able to respond quickly in a dynamic and changing environment Able to build and maintain lasting relationships with corporate departments, key business partners, and customers Knowledge of cost analysis, fiscal management, and budgeting techniques Able to effectively communicate both verbally and in writing DUTIES: Maintain an inventory of vacancies, reservations and room assignments Register arriving guests and assign rooms Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems Present statements of charges to departing guests and receive payment. Hotel security Post all daily room and outstanding charges. Take over from the evening cashier, checking and accepting float and takings. Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away. Accept and lock away keys from various departments. Prepare Credit Card/Charge Card summaries and post to DAB's account. Maintain a high standard of personal hygiene and appearance. APPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure. Eager and focused to exceed guest expectations. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Rewards & Recognition Free Parking Discounted Hotel Stays for Team Members and Family & Friends rates too! Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Preferred Rates for Dallas Stars NHL Games Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays Milestone Rewards SUMMATION: The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - *********************************************************************** Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in United States of America to apply Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE

Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description To oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Preparation of daily reports and distribution as directed. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Conduct back up procedures for Epitome and drop tape nightly. Handling Express checkouts ensuring their completion. Completion of third shift Night Audit checklist Balancing of daily postings and revenue. Ensure adequate communication the following morning to all necessary departments by communicating through “Wrap-Up” emails. Understanding of all front office standards and assist in solving deficiencies. Documenting errors made by cash handling auditors. Prepare In-house allowance and adjustment spreadsheets each day. Prepare and send out the DAR to appropriate team members. Balancing of daily posting and revenue, and resolution of inaccuracies. Ensuring nightly transmission of credit cards through IPU and Epitome. To be thoroughly acquainted with all check-in and check-out procedures and policies. To be a main liaison between guest and the hotel. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be thoroughly acquainted with PBX Operator duties. Be familiar with emergency procedures and Alarm System in the PBX department. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include, Museums, Restaurants, Malls) Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Deliver personalized, memorable guest experiences by utilizing the Power of One. Qualifications Excellent customer service and problem solving skills Must have strong communication, computer and organizational skills Maintain a professional business appearance, attitude, and performance Prior guest service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Our Hotel Name is currently seeking experienced Night Auditors. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns ! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities: Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay Balance & account for all daily cash and charge transactions Review & analyze all adjustments Post room, tax and miscellaneous charges to guest folios Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers Inform general manager of control issues Follow audit binder and checklist required for duties and timelines Ability to multi-task and prioritize Flexibility- must anticipate regularly scheduled weekend and evening hours Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience: High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist; OR 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major Our Perks & Benefits: Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. Health Coverage Medical, Dental, and Vision insurance Ancillary Benefits to support your well-being 401(k) with company contribution Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) Paid Sick Leave to take care of yourself when needed (based on FT or PT status) Career Growth & Support On-the-job training and mentorship Clear pathways for advancement within the company Extra Perks Associate Referral Program - get rewarded for bringing in top talent Hotel Discounts - enjoy the exclusive rates at our properties Daily Pay - Access to your pay when you want it! #HCareers ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice. For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants. Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.

Performs quality control inspections, checks, and tests during the manufacture of products in the production area. This position will be responsible for the inspection of materials, parts, and products at various stages of production. This position will also communicate / train the quality systems to other employees as needed and records observations and may make recommendations for improving processes. Night shift, rotating 12 hour shifts. Responsibilities: Follows all Safety and Quality procedures and observes the operations to ensure a safe environment. Responsible for ensuring the compliance of “Food Product Safety” & “Product Quality” of the product, to meet the expectation of our customers. Knows common practices associated with the proper handling of food grade products per GMP requirements. Performs daily quality control inspections, checks, functional tests, documents and disseminates results. Conduct UN performance testing, completing appropriate documentation and maintain records to satisfy contractual, statutory and regulatory requirements. Review production schedule and create batch documentation and labels. Follows procedure for containments and defective material, placing material on hold and documentation. (Hold for Inspection) Complete “First Good Article” approval in timely manner Verifies “Line Clearance” activities. Escalate issues to appropriate personnel. Works closely with front line, operators and production supervisors to advise when adjustments are needed. Interact with production personnel to ensure quality checks, packaging, documentation requirements and the quality system is clearly understood. Write, train, and follow procedures. Maintain the work area in an organized and professional manner. Performs other related duties as assigned. Requirements: High school graduate or equivalent 2 years related trade school training; or equivalent of education and experience in similar environment Use and understanding of precision measuring instruments and gauges, specifications, charts and diagrams Ability to accurately read measuring devices, blueprints, product specifications and test procedures Good hand/eye coordination and motor skills Must be able to read, write and speak English Computer skills are required; familiarity with Windows and Microsoft Office suite Strong attention to detail and recordkeeping Ability to lift up to 35lbs.

Job DescriptionDescription: The brand-new, 107 room Cambria Hotel Euless-DFW Airport South is opening soon, and in search of night auditors to join our team. The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the Front Desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, prepare daily reports, balancing transactions. Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.). Maintain cashiering responsibilities as per Front Office procedures according to Mid-Continent Hospitality standards. Maintain Front Office computer system operation according to Mid-Continent Hospitality. Fulfill all Front Office functions between the hours of 11:00 pm and 7:00 am. Handle and follow through on all guest request daily from 11:00 pm and 7:00 am. Follow safety and emergency procedures according to Mid-Continent Hospitality standards. Maintain proper record keeping (i.e log books, etc.) according to Mid-Continent Hospitality standards. Be familiar with all Mid-Continent Hospitality policies and house rules. Complete the initial direct bills, daily, and place on the Controllers desk; attach folio/banquet check back-up to the bills. Maintain radio contact with Security/other employees during entire shift. Have a working knowledge of security procedures. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Maintain compliance with all company policies and procedures. Perform related duties as assigned by Front Office Manager or any other member of management. Requirements: Activities: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Skills Needed: Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from the disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be able to work in a self-managed environment. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems, company approved spreadsheets and word processing. Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure.

The Night Auditor reconciles daily hotel activity and processes daily reports in preparation for the next day. In addition, will assist with Check-in/Check-out of Hotel Guests, efficiently process all payments according to hotel requirements, and provide information and assistance to guests and visitors. At Hyatt Place Fort Worth we believe our guests select Hyatt Place because of our caring and attentive Team Members who are focused on providing efficient service and meaningful experiences. Principle Responsibilities and Duties · Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. · Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. · Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. · Maintain positive guest relations at all times. · Resolve gust complaints, ensuring gust satisfaction. · Maintain complete knowledge of: (a) All hotel features/services, hours of operation (b) All room types, numbers, layout, and location (c) All room rates, special packages, and hotel/casino promotions (d) Daily house count and expected arrivals/departures (e) Room availability status for any given day. (f) Scheduled daily group activities · Monitor and maintain cleanliness, sanitation and organization of assigned worked areas. · Pick up, count and maintain bank. Secure bank at all times · Read the log book, emails, daily and record or respond to pertinent information in the log book. · Process payments to all guest accounts. · Process adjustments, rebates, paid outs, and credits as required. · Operate Property Management System (PMS) - LMS and maintain security of system. · Verifies that all tickets are closed against folios and logs any open tickets in the point of sales (POS) Micros system. · Run the audit for comp accounting for entire property. · Audits rooms cashier's work and correct discrepancies. · Audits all miscellaneous (incidental charges/postings/tickets) from the outlets. · Verifies package postings on package folios. · Run Room & Tax verifying that all rooms rates posted. · Verify cashier's report to drop log and paperwork. · Records room statistics with reports in LMS · Close PMS after all work is balanced. · Run end of day program and close day. · Check that interfaces are up and running. · Run daily flash reports and distribute accordingly. · Run morning reports and backup reports and distribute accordingly. · Sign out and brief the next shift. · Review night audit checklist and verify that all work has been completed. General Job Responsibilities and Duties To perform the job successfully, an individual should demonstrate the following Silverton Values : Character - Always do the right thing and treat everyone with dignity and respect. Care - Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community. Excellence - Challenge acceptable and be exceptional. Collaboration - Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents. Courage - Champion today for a better tomorrow. Skills, Education & Other Requirements High School graduate or equivalent vocational training certificate. Fluency in English both verbal and non-verbal. 1-2 years GSR Front Desk Agent experience. Compute basic arithmetic. Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States TAM Card

We are seeking a Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Required Skills and Requisites: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills Responsibilities and Duties: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: Starting at $17/hr Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: 16.50 - 17.50 hourly Responsibilities: Process additional administrative, bookkeeping. and accounting procedures as required Provide exceptional service to all hotel guests during their stay Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: Experience in the hospitality industry or guest services is preferred, but not required Excellent customer service and communication skills are required Some college is preferred but a high school diploma or equivalent is required Must be computer proficient; experience with accounting or reservation software is a bonus Overnight shift; requires flexible hours About Company Four Points is designed for the independent traveler who appreciates an honest, uncomplicated, and casual atmosphere. The associates deliver authentic service with a taste of the local area. Benefits: Health Insurance Dental Insurance Vision Insurance Employee discount Flexible schedule Paid time off

Front Desk Agent/Night Audit, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out, answering inquiries, and ensuring a positive experience for all visitors. Night Audit works at the front desk of a hotel during the night independently with minimal supervision, and must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Duties: - Greet guests with a warm and welcoming demeanor. - Assist guests with check-in and check-out processes. - Provide information about hotel amenities, services, and local attractions. - Handle guest inquiries and resolve any issues or complaints promptly. - Maintain accurate records of guest interactions and transactions. - Coordinate with other hotel departments to ensure guest requests are fulfilled. - Assist with night audit duties as needed. - Maintain a clean and organized front desk area. - Balancing the accounts from day shift. - Managing front desk activity and handling guest check-ins and checkouts. - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference. - Handling customer requests and complaints and directing other employees or departments accordingly. - Managing and updating all official documentation pertaining to the role. - Ensuring that all end-of-day activities have been successfully executed by employees in all departments. - Answering calls and queries related to potential booking. - Perform other duties as requested by management. Qualifications: - Previous experience in a hotel or hospitality setting is preferred. - Knowledge of safety and security procedures. - Strong customer service skills with the ability to handle difficult situations professionally. - Excellent communication skills, both verbal and written. - Multilingual abilities are a plus. - Proficient in using hotel management software and computer systems. - Strong knowledge of front desk operations, including check-in/check-out procedures and reservations management. - Ability to handle cash transactions accurately and responsibly. - Detail-oriented with strong organizational skills. - Advanced math and bookkeeping skills. - Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. - Attention to detail and organizational skills. - Time management and multitasking skills. - Excellent verbal and written communication skills. - Ability to solve problems and diffuse tense situations. - Night Auditor experience preferred. Benefits: 401(k), Dental, Health and Vision insurance, Paid time off. Schedule: Rotating shifts including nights, weekends and holidays. Work Location: In person. FLSA status: Non-exempt.