Night Auditor - Full Time
Night auditor job in McKinney, TX
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor - Embassy Suites Dallas Love Field
Night auditor job in Dallas, TX
←Back to all jobs at Scenic Property Group Night Auditor - Embassy Suites Dallas Love Field
Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status
Are you a night owl who thrives in a quiet, focused environment-yet still loves connecting with people? Embassy Suites Dallas Love Field is looking for a detail-driven, friendly, and reliable Night Auditor to join our overnight team. If you enjoy balancing books as much as you enjoy helping guests, this role blends both worlds perfectly.
About the Role
As our Night Auditor, you'll be the calm, capable presence overseeing the hotel during overnight hours. You'll balance and reconcile daily financial activity, keep essential reports organized and accurate, and handle guest service responsibilities such as check-ins, check-outs, reservations, and switchboard support.
You'll ensure our day starts smoothly-because every great morning begins with an excellent Night Auditor.
What We're Looking For
Education & Experience
High school diploma or equivalent required
At least 1 year of experience in hospitality or a related field preferred
Guest service experience strongly preferred
Solid computer skills required
Physical / Schedule Requirements
Overnight / late-night availability
Ability to remain seated or at a desk for extended periods
Ability to occasionally lift up to 10 lbs
What Makes You a Great Fit
You are someone who:
Maintains a warm, welcoming attitude-even at 2 AM
Communicates clearly (written and verbal) with guests and team members
Listens actively and resolves concerns with care
Thrives in a multitasking environment
Shows initiative and anticipates needs
Maintains confidentiality and professional appearance
Has excellent problem-solving skills
Can cross-train in other departments as needed
Key ResponsibilitiesGuest Services
Handle check-ins, check-outs, reservations, wake-up calls, and switchboard operations
Ensure guest satisfaction and address guest requests promptly and professionally
Night Audit & Accounting
Reconcile and audit daily financial transactions across Front Desk and Food & Beverage
Prepare, verify, and distribute daily and monthly reports (Operating Reports, Discount Logs, Tax Reports, etc.)
Consolidate and transmit credit card batches nightly
Ensure accuracy of all figures and statistics
Input and update financial data in corporate systems
Operations & Communication
Keep management informed of unusual events or policy deviations
Support safe and efficient hotel operations in accordance with company standards
Attend required meetings and training
Perform other duties as assigned
Why Join Embassy Suites Dallas Love Field?
You'll be part of a supportive team that values accuracy, guest satisfaction, and teamwork. This is a great role for hospitality professionals who enjoy a mix of accounting, guest relations, and overnight independence.
Ready to join our team?
Apply today and help us make every stay memorable-even while the rest of the city sleeps.
Please visit our careers page to see more job opportunities.
Night Audit
Night auditor job in Richardson, TX
Night Auditor
Duties and Responsibilities
The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and checkouts
• Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
• Handling customer requests and complaints and directing other employees or departments accordingly
• Creating invoices, bills and checks for vendors, employees and contractors
• Managing and updating all official documentation pertaining to the role
• Ensuring that all end-of-day activities have been successfully executed by employees in all departments
• Answering calls and queries related to potential booking
Night Auditor skills and qualifications
Night Auditors must be able to work independently with minimal supervision, and they should be able to coordinate and manage all types of people. Other skills and qualifications include:
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
Night Auditor experience requirements
The amount of experience a Night Auditor needs depends on the specific establishment and the duties they are required to do. Employers typically look for candidates who have experience in related jobs, such as hospitality, customer service or retail positions. This gives them experience handling cash and credit cards, balancing registers, printing reports and updating invoices. Some organizations may also prefer applicants who have specifically worked in an entry-level front desk position. Certification in emergency procedures, such as first aid, fire, hazardous material threats and natural disasters, is also a plus.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
Night Auditor
Night auditor job in Coppell, TX
Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation:
16.50 - 17.50 hourly
Responsibilities:
Process additional administrative, bookkeeping. and accounting procedures as required
Provide exceptional service to all hotel guests during their stay
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications:
Experience in the hospitality industry or guest services is preferred, but not required
Excellent customer service and communication skills are required
Some college is preferred but a high school diploma or equivalent is required
Must be computer proficient; experience with accounting or reservation software is a bonus
Overnight shift; requires flexible hours
About Company
Four Points is designed for the independent traveler who appreciates an honest, uncomplicated, and casual atmosphere. The associates deliver authentic service with a taste of the local area.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Employee discount
Flexible schedule
Paid time off
Night Auditor - Full Time
Night auditor job in McKinney, TX
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor - Full Time
Night auditor job in McKinney, TX
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night auditor job in Plano, TX
Job DescriptionDescription:
The calm in the quiet hours. The closer of the day. The face guests trust overnight.
Aloft Plano is looking for a dependable, detail-driven, guest-focused Night Auditor to lead our overnight operations. This role is essential in keeping the hotel running smoothly-balancing the books, assisting late-night travelers, ensuring safety, and preparing the hotel for the next day. If you can work independently, stay cool under pressure, and enjoy bringing comfort to guests even at 2 a.m., this is the perfect role for you.
Hard shift, important work-and the chance to make every late-night guest feel taken care of.
Job Summary
The Night Auditor oversees front desk operations during the overnight shift (typically 11:00 p.m.-7:00 a.m.) and completes required accounting and audit tasks. Responsibilities include guest registration, reservations, nightly financial balancing, security walkthroughs, and preparing daily operational reports.
Why You'll Love Working Overnight at the Aloft Plano
Ability to work independently with autonomy and purpose
Meaningful interactions with late-night travelers who appreciate warm service
A behind-the-scenes role that truly keeps the hotel running
Opportunity to build accounting, operations, and leadership skills
A supportive team culture rooted in Avion Hospitality's values of Trust, Transparency, and Results
Requirements:
Guest Services & Front Office Operations
Greet guests warmly and handle late-night check-ins, check-outs, and requests.
Maintain a professional, friendly, service-oriented demeanor throughout the entire shift.
Fulfill all front desk functions during overnight hours.
Assist guests with food orders or light F&B service if applicable to the property.
Maintain proper cashiering procedures and accurate record-keeping.
Handle guest concerns, requests, and issues promptly and professionally.
Night Audit & Accounting Responsibilities
Initiate and complete the End-of-Day process.
Balance daily transactions including room revenue, F&B postings, phone charges, valet laundry, and all departmental paperwork.
Complete the Night Audit checklist and ensure accuracy of all reports.
Run required Food & Beverage audit reports.
Prepare and distribute the Daily Flash Report and other required documents.
Complete direct bill packets and prepare financial backup for the Property Accountant.
Transfer house accounts and ensure accurate posting of vouchers, folios, and checks.
Prepare daily revenue summaries and other reports as assigned.
Safety, Security & Overnight Operations
Conduct and/or verify assigned overnight security walks and property checks.
Maintain radio communication with team members throughout the shift.
Follow all emergency and safety procedures according to Avion Hospitality standards.
Ensure public areas are tidy, room service trays are removed, and pool/hot tub areas (if applicable) are organized.
Manage Lost & Found procedures accurately.
Assign delivery of newspapers and Express Check-Outs.
Reset F&B POS systems or other operational systems as required.
Teamwork & Administrative Duties
Train new Night Auditors as needed.
Attend required meetings and complete tasks assigned by management.
Support a culture of friendliness, professionalism, and teamwork.
Perform any other duties requested by the Asst GM or hotel leadership.
Education & Experience
Minimum 1 year of hotel or related experience required.
High school diploma or equivalent required; college coursework in accounting or related fields helpful.
Previous supervisory or lead experience preferred.
Strong understanding of basic accounting principles.
Must be proficient with Windows systems, spreadsheets, word processing, and hotel systems.
Must be able to work independently with minimal supervision.
Demonstrated ability to troubleshoot issues, resolve guest concerns, and respond to emergencies.
Strong communication, decision-making, and problem-solving skills.
Ability to stay calm, composed, and objective under pressure.
Able to interpret and use financial information and basic arithmetic functions.
NIGHT AUDIT - Fort Worth, TX
Night auditor job in Addison, TX
Job Details Texas - ADDISON, TX Full Time Graveyard
Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues.
Prepares various audit worksheets as well as the Daily Flash Reports.
Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives.
Logs guest complaints into the Front Desk Communication or Log Book.
Register guests into the hotel and checks guests out of the hotel.
Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts.
Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Handles confidential information, including guest records, with a high degree of integrity.
Makes daily deposits (as applicable).
Verifies room charges and rates; verifies register has appropriate starting cash.
Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
Submits reports to the corporate office as appropriate.
Monitors room availability.
Blocks rooms and handles guest requests.
Performs and documents security walks on a regular basis.
Has a thorough knowledge of emergency procedures and the implementation of procedures.
Prepares continental breakfast on time; replenishes breakfast items as needed.
Performs duties of a Guest Service Agent, including laundry functions as directed.
May be required to make management decisions in the managers absence.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Night Auditor
Night auditor job in Plano, TX
Requirements
Guest Services & Front Office Operations
Greet guests warmly and handle late-night check-ins, check-outs, and requests.
Maintain a professional, friendly, service-oriented demeanor throughout the entire shift.
Fulfill all front desk functions during overnight hours.
Assist guests with food orders or light F&B service if applicable to the property.
Maintain proper cashiering procedures and accurate record-keeping.
Handle guest concerns, requests, and issues promptly and professionally.
Night Audit & Accounting Responsibilities
Initiate and complete the End-of-Day process.
Balance daily transactions including room revenue, F&B postings, phone charges, valet laundry, and all departmental paperwork.
Complete the Night Audit checklist and ensure accuracy of all reports.
Run required Food & Beverage audit reports.
Prepare and distribute the Daily Flash Report and other required documents.
Complete direct bill packets and prepare financial backup for the Property Accountant.
Transfer house accounts and ensure accurate posting of vouchers, folios, and checks.
Prepare daily revenue summaries and other reports as assigned.
Safety, Security & Overnight Operations
Conduct and/or verify assigned overnight security walks and property checks.
Maintain radio communication with team members throughout the shift.
Follow all emergency and safety procedures according to Avion Hospitality standards.
Ensure public areas are tidy, room service trays are removed, and pool/hot tub areas (if applicable) are organized.
Manage Lost & Found procedures accurately.
Assign delivery of newspapers and Express Check-Outs.
Reset F&B POS systems or other operational systems as required.
Teamwork & Administrative Duties
Train new Night Auditors as needed.
Attend required meetings and complete tasks assigned by management.
Support a culture of friendliness, professionalism, and teamwork.
Perform any other duties requested by the Asst GM or hotel leadership.
Education & Experience
Minimum 1 year of hotel or related experience required.
High school diploma or equivalent required; college coursework in accounting or related fields helpful.
Previous supervisory or lead experience preferred.
Strong understanding of basic accounting principles.
Must be proficient with Windows systems, spreadsheets, word processing, and hotel systems.
Must be able to work independently with minimal supervision.
Demonstrated ability to troubleshoot issues, resolve guest concerns, and respond to emergencies.
Strong communication, decision-making, and problem-solving skills.
Ability to stay calm, composed, and objective under pressure.
Able to interpret and use financial information and basic arithmetic functions.
Part-Time Night Auditor | Cambria Fort Worth | Fort Worth, TX
Night auditor job in Fort Worth, TX
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Night Auditor Part-time
Night auditor job in Duncanville, TX
Job Description
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
About the Role:
Night Auditors are our overnight Guest Service Representatives with a twist. Night Auditors answer phones, make reservations, check guests in and out, respond to requests, and actively ensure safety and security measures are being met, just like our Guest Service Representatives. The twist is that our guests are usually tired if they are arriving in the middle of the night and our Night Auditors tend to serve them best simply with compassionate and efficient delivery. Our Night Auditors typically have fewer guest interactions, allowing them to take on additional responsibilities, such as running the computer program changing the business date and posting the room charges for each guest. Night Auditors will transform the public spaces by tidying up and making them guest ready again while everyone is asleep. Because Night Auditors often work solo, strong written communication is essential in providing necessary information to the daytime team, including Housekeeping and Maintenance departments.
About You:
Being a night owl with a positive disposition is fundamental. Must be able to work overnight hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
Night Auditor - Rooms
Night auditor job in Irving, TX
Our
Hotel Name
is currently seeking experienced Night Auditors. As a rockstar in the Front Office you will help us
craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns
! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!
Position Responsibilities:
Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
Balance & account for all daily cash and charge transactions
Review & analyze all adjustments
Post room, tax and miscellaneous charges to guest folios
Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers
Inform general manager of control issues
Follow audit binder and checklist required for duties and timelines
Ability to multi-task and prioritize
Flexibility- must anticipate regularly scheduled weekend and evening hours
Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks
Education and Experience:
High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist;
OR
2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Our Perks & Benefits:
Competitive Compensation
We offer a highly competitive salary that reflects your skills and experience.
Health Coverage
Medical, Dental, and Vision insurance
Ancillary Benefits to support your well-being
401(k) with company contribution
Work-Life Balance
Paid Time Off (PTO) (based on FT or PT status)
Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
Career Growth & Support
On-the-job training and mentorship
Clear pathways for advancement within the company
Extra Perks
Associate Referral Program - get rewarded for bringing in top talent
Hotel Discounts - enjoy the exclusive rates at our properties
Daily Pay - Access to your pay when you want it!
#HCareers
ABOUT US
24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.
Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.
For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels
Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
Notice to California applicants:
The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.
Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.
Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.
Auto-ApplyNight Auditor
Night auditor job in Irving, TX
Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, and The Sutton Place Hotels.
The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk.
JOB REQUIREMENTS:
Fluent in English and Spanish (preferred)
High School Diploma, G.E.D. or equivalent
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
Experience in all aspects of customer service and people management
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Knowledge of cost analysis, fiscal management, and budgeting techniques
Able to effectively communicate both verbally and in writing
DUTIES:
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Hotel security
Post all daily room and outstanding charges.
Take over from the evening cashier, checking and accepting float and takings.
Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
Accept and lock away keys from various departments.
Prepare Credit Card/Charge Card summaries and post to DAB's account.
Maintain a high standard of personal hygiene and appearance.
APPLICABLE SKILLS:
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
Rewards & Recognition
Free Parking
Discounted Hotel Stays for Team Members and Family & Friends rates too!
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Preferred Rates for Dallas Stars NHL Games
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
Milestone Rewards
SUMMATION:
The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website - ***********************************************************************
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in United States of America to apply
Applications will not be accepted via email or in person.
We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.
ABSOLUTELY NO PHONE CALLS PLEASE
Night Auditor
Night auditor job in Euless, TX
Job DescriptionDescription:
The brand-new, 107 room Cambria Hotel Euless-DFW Airport South is opening soon, and in search of night auditors to join our team.
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the Front Desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, prepare daily reports, balancing transactions.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.).
Maintain cashiering responsibilities as per Front Office procedures according to Mid-Continent Hospitality standards.
Maintain Front Office computer system operation according to Mid-Continent Hospitality.
Fulfill all Front Office functions between the hours of 11:00 pm and 7:00 am.
Handle and follow through on all guest request daily from 11:00 pm and 7:00 am.
Follow safety and emergency procedures according to Mid-Continent Hospitality standards.
Maintain proper record keeping (i.e log books, etc.) according to Mid-Continent Hospitality standards.
Be familiar with all Mid-Continent Hospitality policies and house rules.
Complete the initial direct bills, daily, and place on the Controllers desk; attach folio/banquet check back-up to the bills.
Maintain radio contact with Security/other employees during entire shift.
Have a working knowledge of security procedures.
Prepare and distribute the Daily Flash Report as needed.
Transfer the master or house accounts as necessary.
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by Front Office Manager or any other member of management.
Requirements:
Activities:
At least 1 year of progressive experience in a hotel or a related field required.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Skills Needed:
Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from the disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be able to work in a self-managed environment.
Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests.
Must maintain composure and objectivity under pressure.
Night Auditor
Night auditor job in Fort Worth, TX
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!
Job Description
To oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced.
Responsibilities
Preparation of daily reports and distribution as directed.
Accurate preparation of VIP, complimentary, house use rooms, and out of order lists.
Conduct back up procedures for Epitome and drop tape nightly.
Handling Express checkouts ensuring their completion.
Completion of third shift Night Audit checklist
Balancing of daily postings and revenue.
Ensure adequate communication the following morning to all necessary departments by communicating through “Wrap-Up” emails.
Understanding of all front office standards and assist in solving deficiencies.
Documenting errors made by cash handling auditors.
Prepare In-house allowance and adjustment spreadsheets each day.
Prepare and send out the DAR to appropriate team members.
Balancing of daily posting and revenue, and resolution of inaccuracies.
Ensuring nightly transmission of credit cards through IPU and Epitome.
To be thoroughly acquainted with all check-in and check-out procedures and policies.
To be a main liaison between guest and the hotel.
To appropriately protect confidential guest information and guest room key access according to front office SOP's.
To be thoroughly acquainted with PBX Operator duties.
Be familiar with emergency procedures and Alarm System in the PBX department.
Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process.
To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard.
Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel)
Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests.
Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program)
To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage)
To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
To be familiar with local attractions and businesses (to include, Museums, Restaurants, Malls)
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Familiarity with parking validation procedures and Good Night's Rest Policy
Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio
Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.
Deliver personalized, memorable guest experiences by utilizing the Power of One.
Qualifications
Excellent customer service and problem solving skills
Must have strong communication, computer and organizational skills
Maintain a professional business appearance, attitude, and performance
Prior guest service experience required, preferably hotel front office experience
Must be able to work a variety of shifts, including weekends and holidays.
Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyNight Auditor - Holiday Inn Express & Suites Fort Worth Southwest (I-20), Fort Worth, TX
Night auditor job in Fort Worth, TX
We are seeking a Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Required Skills and Requisites:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
Responsibilities and Duties:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Night Auditor
Night auditor job in Fort Worth, TX
The Night Auditor reconciles daily hotel activity and processes daily reports in preparation for the next day. In addition, will assist with Check-in/Check-out of Hotel Guests, efficiently process all payments according to hotel requirements, and provide information and assistance to guests and visitors.
At Hyatt Place Fort Worth we believe our guests select Hyatt Place because of our caring and attentive Team Members who are focused on providing efficient service and meaningful experiences.
Principle Responsibilities and Duties
· Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
· Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
· Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
· Maintain positive guest relations at all times.
· Resolve gust complaints, ensuring gust satisfaction.
· Maintain complete knowledge of:
(a) All hotel features/services, hours of operation
(b) All room types, numbers, layout, and location
(c) All room rates, special packages, and hotel/casino promotions
(d) Daily house count and expected arrivals/departures
(e) Room availability status for any given day.
(f) Scheduled daily group activities
· Monitor and maintain cleanliness, sanitation and organization of assigned worked areas.
· Pick up, count and maintain bank. Secure bank at all times
· Read the log book, emails, daily and record or respond to pertinent information in the log book.
· Process payments to all guest accounts.
· Process adjustments, rebates, paid outs, and credits as required.
· Operate Property Management System (PMS) - LMS and maintain security of system.
· Verifies that all tickets are closed against folios and logs any open tickets in the point of sales (POS) Micros system.
· Run the audit for comp accounting for entire property.
· Audits rooms cashier's work and correct discrepancies.
· Audits all miscellaneous (incidental charges/postings/tickets) from the outlets.
· Verifies package postings on package folios.
· Run Room & Tax verifying that all rooms rates posted.
· Verify cashier's report to drop log and paperwork.
· Records room statistics with reports in LMS
· Close PMS after all work is balanced.
· Run end of day program and close day.
· Check that interfaces are up and running.
· Run daily flash reports and distribute accordingly.
· Run morning reports and backup reports and distribute accordingly.
· Sign out and brief the next shift.
· Review night audit checklist and verify that all work has been completed.
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following
Silverton Values
:
Character
- Always do the right thing and treat everyone with dignity and respect.
Care
- Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
Excellence
- Challenge acceptable and be exceptional.
Collaboration
- Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
Courage
- Champion today for a better tomorrow.
Skills, Education & Other Requirements
High School graduate or equivalent vocational training certificate.
Fluency in English both verbal and non-verbal.
1-2 years GSR Front Desk Agent experience.
Compute basic arithmetic.
Required Work Cards
Identification that establishes identity
Identification that establishes the right to work in the United States
TAM Card
Auto-ApplyNight Auditor
Night auditor job in Fort Worth, TX
We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision.
Compensation Rate: $12.00 to $14.00 Hourly
Key Responsibilities:
Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys.
Handle guest requests, concerns, and complaints promptly and professionally.
Process payments and transactions, including room charges, cash, debit, or credit.
Ensure the common area and lobby are clean and presentable.
Run daily reports, such as arrivals, departures, and special requests, checking for accuracy.
Maintain front desk supplies and equipment.
Coordinate with housekeeping and maintenance to track room readiness.
Answer guest calls and provide information about the property and local attractions.
Perform administrative duties, including filing and updating records.
Safeguard guest information and handle confidential records with integrity.
Other duties as assigned.
Requirements:
1 year of experience in hospitality and front desk roles.
Strong written and verbal communication skills.
Proficiency in Windows operating systems, spreadsheets, and word processing.
Ability to solve problems and make decisions quickly.
High school diploma or equivalent.
Ability to work independently and handle stressful situations.
Physical Demands:
Regularly required to walk, stand, and use hands to complete tasks.
Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyNight Auditor
Night auditor job in Coppell, TX
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals.
If you are seeking an overnight position with a team of true professionals, apply today!
Night Audit
Night auditor job in Fort Worth, TX
Job Details TownePlace Suites Ft Worth Downtown - Fort Worth, TX Full-Time/Part-TimeDescription
Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues.
Prepares various audit worksheets as well as the Daily Flash Reports.
Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives.
Logs guest complaints into the Front Desk Communication or Log Book.
Register guests into the hotel and checks guests out of the hotel.
Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts.
Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Handles confidential information, including guest records, with a high degree of integrity.
Makes daily deposits (as applicable).
Verifies room charges and rates; verifies register has appropriate starting cash.
Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
Submits reports to the corporate office as appropriate.
Monitors room availability.
Blocks rooms and handles guest requests.
Performs and documents security walks on a regular basis.
Has a thorough knowledge of emergency procedures and the implementation of procedures.
Prepares continental breakfast on time; replenishes breakfast items as needed.
Performs duties of a Guest Service Agent, including laundry functions as directed.
May be required to make management decisions in the managers absence.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management